Quick and very friendly.Frankie M.
Customer Reviews for U-Haul Moving & Storage of Roanoke
Roanoke, TX 76262
(@ Hwy 114)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.fred C.
El cliente no dejó un comentario.Grant B.
The staff was excellent. Very friendly and helpful.Scott S.
The staff was extremely helpful.Patrick M. | Overall Experience
El cliente no dejó un comentario.Wisley H.
Excellent employee. Great customer service. Professional and friendly.Mike S.
Very positive experience. The gal in the office was very friendly and helpful.Kimberly W.
The trailer had pieces of broken glass in it, and a few screws on the floor.Adam S.
El cliente no dejó un comentario.Gary N.
All things went well, the move was on time and no stressGLORIA D.
Inference needs to be pavedLucas B.
El cliente no dejó un comentario.Matthew T.
El cliente no dejó un comentario.William W.
So nice… so convenient… and informative. Very quick in assessment and taking care of all the paperwork…Lee M. | First Impressions
El cliente no dejó un comentario.Jose V.
Used the after hours drop box and my cell phone to take photos as indicated. This was super easy!Willis C.
I can't say that I didn't try to find a storage with no mice there's mouse poop & pee all over the boxes. A couple of staff members with blonde hair are really friendly and kind to me and I can't thank them enough for buying me time to clear out the storage.Ethan N. | Overall Experience
El cliente no dejó un comentario.JEFFREY S. | Overall Experience
Increase the number of checks done to the equipment before sending it to a customer.Clifton M.
El cliente no dejó un comentario.Lawrence A.
El cliente no dejó un comentario.Mark D.
all was great. Thanks.Scott G.
Always a great location with very nice employees.Thomas H.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Zachary L.
El cliente no dejó un comentario.Linda S.
Folks there at the location were all friendly and smiling. Great overall experienceNatraj K.
El cliente no dejó un comentario.Steven J.
El cliente no dejó un comentario.Ben S.
El cliente no dejó un comentario.Paul G.
The trailer was extremely dirty inside when we received it.Rachel G.
El cliente no dejó un comentario.Destiny To-Nhu T.
Need better road leading to and on property. However the staff is extremely nice and helpful. This is the third rental for me at this location.Robert C.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Bonnie S.
El cliente no dejó un comentario.COREY D.
El cliente no dejó un comentario.Oscar A.
Nothing! It was very pleasing and helpful as well as quick. Yes I will do business with you again!David D.
El cliente no dejó un comentario.Bryan H.
excellent friendly serviceCaelin M.
El cliente no dejó un comentario.Jose B.
El cliente no dejó un comentario.Johan A.
El cliente no dejó un comentario.Darrell A.
Excellent people. Couldn't be more helpful.Michael W.
El cliente no dejó un comentario.Donald M.
I was overchargedAshley J.
El cliente no dejó un comentario.Roger T.
People and service was helpful and they worked with me to make a nice experience.Leigh E.
El cliente no dejó un comentario.BARBARA R. | Overall Experience
Good placeIsrael G.
Very friendly and helpful staff!Ben W.
The only complaint would be the condition of the street leading up to the facility. Those potholes are brutal! Other than that, it was an excellent experience.DAVID B.
El cliente no dejó un comentario.Francis G.
El cliente no dejó un comentario.Lenar B.
El cliente no dejó un comentario.Destiny To-Nhu T.
El cliente no dejó un comentario.Jon G.
Delivery drop off charges should be waived. $60 per box per location since we are already paying for rental and delivery for out of state.ROBERT J.
I'm good with allDavid H.
Thanks to everyone involvedRandy F.
El cliente no dejó un comentario.Rickey G.
Nothing I can think of.Phillip M.
Outstanding service!!!Kathryn G.
El cliente no dejó un comentario.Kyle T.
El cliente no dejó un comentario.Christopher S.
Awesome team in RoanokeJames K.
El cliente no dejó un comentario.Manoj B.
El cliente no dejó un comentario.Jeffrey C.
Rebrecca is a great representative of Uhaul!Thomas L.
Property manager deserves a raise!!Douglas D. | First Impressions
El cliente no dejó un comentario.Destiny T.
El cliente no dejó un comentario.festus F.
El cliente no dejó un comentario.Howard M.
Driver side reverse light did not workBuffie T.
I've used this U-Haul location before and have always had superior service.Michael H.
El cliente no dejó un comentario.Jonathan K.
El cliente no dejó un comentario.phil b. | First Impressions
El cliente no dejó un comentario.Leonard F.
El cliente no dejó un comentario.Joana A. | Overall Experience
El cliente no dejó un comentario.PAMELA S.
El cliente no dejó un comentario.PETER S.
Great staff at this location. I have rented from there twice and every single person brought positive energy and were friendly and efficient. Some of the best customer service I have experienced in years!Timothy H.
Have more vans available, pave road way to the office.Melvin T.
The Roanoke Uhual staff was so friendly, helpful and even listened to me vent after we spent the whole night moving a family member who never lifted one finger to help. GREAT CUSTOMER SERVICE!Susan M.
El cliente no dejó un comentario.Brandon V.
El cliente no dejó un comentario.Natalie I.
all goodJohn D.
El cliente no dejó un comentario.TERESA W.
El cliente no dejó un comentario.Haylee R. | First Impressions
I would so highly recommend this place ! The staff was super helpful down to trying to help me find a place to live when I first came ! I asked for recommendations and the staff pointed me in several great directions. Move-out was a breeze and again the staff was friendly and efficient!DEIDRE V. | Overall Experience
El cliente no dejó un comentario.SPENCER M. | Overall Experience
The uHaul policy of adding the insurance in the upswell process is basically blackmail. If I decline the insurance option, I'm required to pay ON THE SPOT the amount of the damage. Even though I'm insured by other means. When I decline, I have to sign 3 different statements that I agree to your policy. In other words, if I don't agree to your upsell of $14, I subject to come up with $25,000 in an instant. While the location, facility, and staff were all great. I will seek a different rental truck provider in the future that does not upsell so hard. Just add it into the price of front if you are going to make it so punitive.Kevin F.
El cliente no dejó un comentario.Nitin B.
El cliente no dejó un comentario.Sarah M.
The young man who I talked to was very helpful & answered questions I was confused about.Jordan A.
El cliente no dejó un comentario.Randy S.
El cliente no dejó un comentario.Margie B.
I overfilled the take to the maximum , they didn't give me the ropes I ordered , and still charged me 92 dollars for 100 miles . Poor handlement getting charged for things I personally feel I shouldn't have . Won't be there againIvan H.
El cliente no dejó un comentario.Todd B.
El cliente no dejó un comentario.Todd B.
El cliente no dejó un comentario.Hector L.
El cliente no dejó un comentario.Jacqueline G. | First Impressions
El cliente no dejó un comentario.Brian H.
El cliente no dejó un comentario.George F.
El cliente no dejó un comentario.Gary C.
El cliente no dejó un comentario.Travis N.
El cliente no dejó un comentario.Victoria C.
El cliente no dejó un comentario.SILVIA P.
El cliente no dejó un comentario.MICHAEL G.
El cliente no dejó un comentario.Byron E.
El cliente no dejó un comentario.Osvaldo R.
El cliente no dejó un comentario.LEONARD V. | Overall Experience
Friendly and professional staff with good interpersonal skills.WADE H. | First Impressions
El cliente no dejó un comentario.Jordan S. | Overall Experience
El cliente no dejó un comentario.Charles M. | Overall Experience
Both facilities had great and friendly!Tessa S. | First Impressions
Always friendly thank youDavid F. | First Impressions
Only the few times I had face to face contact, they were slammed. Even turning in the cargo van on 6/18/2021, waited 15 minutes or so to o ly be told it would take at least 30 minutes before they inspect and close out reservation.Christina H. | Overall Experience
El cliente no dejó un comentario.Darryl S. | First Impressions
El cliente no dejó un comentario.FRANK K. | First Impressions
Not the staff but the road access is not maintained, large pits and erosion , grounds around storage unit, large gravel hard to walk on and deep erosions. I would think "UHAUL" would have put the money into the grounds. My storage is temporary, but would never store here again.Debra G. | First Impressions
Rebecca and Rachel were very helpful over the phone which made moving my daughter a lot less stressfulJordan S. | First Impressions
The young lady that helped me was so kind. My son had passed away 2 days earlier and I was trying to get his things stored safely and she was very patient and kind they all my tears and apologies. They young man on the other hand not so much. If you could commend her for being so compassionate it would mean the world to me.Leigh D. | First Impressions
El cliente no dejó un comentario.Jon M. | Online Move In
Quick and easy move in process. Staff was prompt to answer any questions that I had. Appreciate the opportunity to do business with this location!Gail J. | First Impressions
El cliente no dejó un comentario.Joseph H. | First Impressions
Only issue I have with this facility is nobody answers the phone.DARREN S. | First Impressions
El cliente no dejó un comentario.christopher R. | Overall Experience
The whole renting and move-in process was very easy and the employee in the office was really friendly when I went to ask a question!Taylor J. | Online Move In
El cliente no dejó un comentario.Albert T. | First Impressions
We dealt with Richie Wright at 1600 Mesa Butte Ct., Roanoke, Tx. We cannot say enough good things about Mr. Wright. He was friendly, helpful and accommodating in every way. We would certainly recommend him and his office to all our friends and family.Manuel S. | Overall Experience
El cliente no dejó un comentario.Nai S. | Overall Experience
I moved out of this storage Dec 5, 2020. There was no lock an the door was open I asked the young man in the office if a mattress I had left could be removed at my cost he said they would just throw it in the dumpster..... now 5 months later I'm being told they are auctioning this storage off? How when it was open n unlocked and your employee ok'd 1 mattress being left to be disposed of.... over $500 in fees and some poor fool will buy on this storage that they locked an created a whole situation.... I have contacted corporate 7 times an each time told do not worry it will be taken care of.... today I got an email thanking me for my business an asking for a review..... so here we are.... bunch of scammers at this location.....Leia K. | Overall Experience
El cliente no dejó un comentario.AARON B. | Overall Experience
El cliente no dejó un comentario.Carla G. | Online Move In
Richie is "the man". Very helpful, cordial, respectful and friendly. Awesome guy! i have not met Rebecca yet but am sure she is equally very nice person like Richie! Thank you very much!Ramon J. | First Impressions
NingunoAlfred T. | Overall Experience
The person that helped me was very friendly and helpful. She really did a great job.Neri C. | First Impressions
The folks were very friendly.roland g. | First Impressions
Very accommodating and professional! All employees are friendly and always welcoming.ally n. | First Impressions
El cliente no dejó un comentario.Phillip C. | Overall Experience
El cliente no dejó un comentario.Dan A. | Overall Experience
Rebecca is smart and friendly. The only reason I moved out was no available climate controlled unit for me.ANDREW G. | Overall Experience
Great service, Richie was very friendly and very helpful.Sven H. | First Impressions
I would definitely Rent from this Location in the future.Tim B. | Overall Experience
I really enjoyed this storage facility and if needed, I would recommend everyone who need a storage to consider this location first. The facility stays very clean and the the employee are super nice, friendly all of the times to all customers. If they can assist you. You can not find a storage as clean and nicer employees for a company.. if I was the owner, I would grant them a pay raise.. Thank you....lopaka K. | Overall Experience
Rebecca was extremely helpful and friendly! She made the process so quick and easy and took all the extra steps to make my storage experience exceed all expectations. I would definitely recommend using the Roanoke, TX location to anyone looking for a little extra space!!Erica B. | First Impressions
El cliente no dejó un comentario.Benjamin T. | Overall Experience
Rebecca & her staff were wonderful!AMANDA S. | Overall Experience
Richie was very helpful.PHILIP S. | First Impressions
El cliente no dejó un comentario.JERROLD V. | First Impressions
Great service!!!!Eduardo R. | Overall Experience
Great location and service! There is a lot of large water puddles on the storage property, but other than that, completely satisfied.Robert S. | First Impressions
I always felt my storage items were secure, I was always able to access the unit. The location was convenient for me. The reason for leaving is I no longer needed a storage unit.leo w. | Overall Experience
El cliente no dejó un comentario.William S. | First Impressions
El cliente no dejó un comentario.Stacy I. | First Impressions
The staff was very friendly and helpful.Gerald E. | Overall Experience
Great all the way around! Affordable, accessible, and secure. We will definitely use this location again in the future. Thank you for a wonderful experience!Rhonda W. | Overall Experience
El cliente no dejó un comentario.Craig S. | Overall Experience
El cliente no dejó un comentario.Ron O. | Overall Experience
El cliente no dejó un comentario.Stephanie F. | Online Move In
When we entered the gate, we pulled through, the moving truck came through, and our friend's truck all came through the gate with no issue. After we unloaded our trucks, we were pulling out of the property. The gate started to close. There apparently was no safety sensor on the gate and it hit our truck. It broke the door handle, rear wheel well, and scratched the paint down the side of the truck.Jennifer P. | First Impressions
El cliente no dejó un comentario.Phillip C. | First Impressions
El cliente no dejó un comentario.Gerald E. | First Impressions
👍🏻Noelle W. | First Impressions
Front desk employees were extremely helpful Our storage unit was cleanRobert K. | First Impressions
Friendly Knowledgeable staff.steve r. | First Impressions
Rebecca and Richie were so kind and professional in helping me select just the right storage unit for my belongings. I have been stressed out from relocating. They took some of that away.Sandy M. | First Impressions
Always a great service, the people working there make you feel good with the attention that they provide, very professional, polite, they care about your requestsOscar O. | First Impressions
After the issues I had in Lubbock was refreshing to have Roanoke a pleasureChristina H. | First Impressions
Good clean vehicle and prompt efficient service.Jim F. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
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