Customer Reviews for U-Haul Moving & Storage of Radcliff

837 comentarios

501 W Lincoln Trail Blvd   Radcliff, KY 40160

(270) 351-2355

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(270) 351-2355

501 W Lincoln Trail Blvd
Radcliff, KY 40160

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Jason I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Romona P. 
Clasificación:
1.0

Truck was dirty windshield inside and out no washer fluid past due on oil change needed tire balance cause it vibrated bad on freeway then on the way back trying to beat the rain we got a flat tire left rear had to wait over an hour to get fixed and got rained on which soaked everything in the back of the truck... Over filled it the gas tank when returned the truck the guy in the office when returning it didn't seem to care about anything... Poor customer service...

dwayne S. 
Clasificación:
5.0

treated us very good.very friendly with customers.we have rented u hauls for over 30 years from florida.indiana,kentucky, and this branch on lincolntrail is the best i have met yet.garyndebbie tucker

debbie T. 
Clasificación:
5.0

The customer care person was courteous and immediately assisted with hooking up the trailer.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwenn H. 
Clasificación:
1.0

I was used less milage then estimated. I was charged for fuel even after I had put more back into the truck then what it had. When called to find out what my total was because I hadn't received my receipt the general proceeded yelling at me yelling I was in the wrong and didn't believe me. I never raised my voice at him. I asked why and explained what he was telling me was incorrect. Mike Phillips should not be working in customer service. He does not know how to speak with customers. I took time off work and drove home to go over there in person because of the way he spoke to me. I am very disappointed that you would have such a person with do much attitude when doing his job. Uhaul will not good recommendations or referrals from me.

MARY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

Nothing. Very professional and knowledgeable of services and equipment.

Charles A. 
Clasificación:
5.0

Overall experience was very good. Staff was friendly and helpful. Check in and check out ran very smoothly. I would definitely recommend this location to my friends!

james S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike P. 
Clasificación:
1.0

The older man with the big beard is very professional and kind. I was very frustrated with the experience I had with the self sign in lockbox, so we had to drive over to this store to get a vehicle 2ft shorter than what we reserved. And the older black man at the W Lincoln Trail blvd location was rude, impatient, and a smart ass. He sighed when I entered the building and gave me lip for returning the vehicle 10 ft away from the designated spot. He generally just seemed like he didn't want to be there. He probably shouldn't deal with front of house duties.

Taylor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul H. 
Clasificación:
5.0

My pickup location changed several times....said one thing online, and was told two different things by reps over the phone

Brandon H. 
Clasificación:
5.0

VERY PROFESSIONAL AND HELPFUL

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patsy D. 
Clasificación:
5.0

Reserved motorcycle trailer with the U-haul app. I've used this several times at the same facility and it works well. The staff are outstanding and do their job very efficiently. Highly recommend!

Willard W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMIE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald G. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRELL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn C. 
Clasificación:
5.0

All were great James was amazing

Kevin M. 
Clasificación:
5.0

The representative was extremely courteous and helpful

Geslia O. 
Clasificación:
5.0

This is the second time I have used the Radcliff facility. They have a great staff who is always willing and ready to answer questions. They also have great customer service.

Chris W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lenny K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry P. 
Clasificación:
5.0

The gentalman was very professional and friendly

Nola K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim H. 
Clasificación:
4.0

El cliente no dejó un comentario.

gary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry C. 
Clasificación:
5.0

Great and friendly staff.. I Definitely will Be a repeat customer.

jon E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt B. 
Clasificación:
2.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
1.0

Somehow my whole reservation changed from my name to my dads name on the receipt. There was nothing along the way that showed this happened until I got my receipt. Once I received the receipt I called uhaul, spoke to 6 different individuals over an hours time and no one could help me. I am doing a military move and now am unable to use my uhaul receipt. Totally unacceptable seeing as I made the reservation, paid for the truck, and executed the pickup. My dad was just a driver on the vehicle. Very bad experience and not happy with this process.

Raymond P. 
Clasificación:
5.0

Nothing everything was perfect and very efficient. Jeremy was really great and made the experience good for us .

Kacy C. 
Clasificación:
5.0

Outstanding service! Best ever!

Harry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUISA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
5.0

No complaints

william N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian N. 
Clasificación:
5.0

The entire process was simple and easy. Every employee we met from the beginning to when we turned in the truck was extremely polite, professional, and helpful.

Amanda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynette R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacqueline B. 
Clasificación:
5.0

Great customer service and friendly. Installation done right and quick.

Jeffrey G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linh H. 
Clasificación:
5.0

The gentleman knew is stuff. Very, very professional. He knew I have back problems which I don't know how he knew, but he hooked the trailer for me and even did it when I returned... Great Guy

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn A. 
Clasificación:
3.0

Reservation was moved without my knowledge. Too much confusion. Paperwork still wasn't right when I left.

Cari R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix B. 
Clasificación:
5.0

El cliente no dejó un comentario.

javier B. 
Clasificación:
5.0

Excellent service

edward c.  |  First Impressions 
Clasificación:
5.0

Great experience! Will use them again!

DENISE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

justin C. 
Clasificación:
5.0

The manager Mike Phillips was extraordinary! He was very friendly as well as extremely personable, also easily understood & took into consideration my situational needs! Just amazing I do believe this is the first I've ever received this level of quality care committed service from any establishment! With that being said, Mr.Mike Phillips know that you have locked in my business to the UHaul brand for many decades to come & I pray God continues to bless you.

MICHAEL M.  |  First Impressions 
Clasificación:
5.0

Exceptional service!

Margaret B.  |  First Impressions 
Clasificación:
5.0

I was very impressed by the Uhaul staff at the Radcliff, KY location. They were very pleasant, knowledgeable, friendly, and helpful. Uhaul made this move a lot easier. Thank you all very much.

Margaret B.  |  Online Move In 
Clasificación:
5.0

When I 1st went to check on my reservation the women behind the counter was friendly very helpful to the point of making sure my move went well we added on the extra day. She was extremely helpful, patient, and correct about the extra day. When I went in on Saturday the man who checked me (don't if he was having a bad morning or just not a morning person) was rude, over all no people skills, or seem to have any customer severs skills. Mind you I am not from KY (were every one is overly friendly) I am used to MA or NY customer service.. So when I say no customer service skills I mean NONE. Plus I open call centers for a living. No issues with dropping off the truck all I had to do was leave the key and even that rep was friendlier (2 second greet) was better than picking up.

Kelly B. 
Clasificación:
5.0

The truck was running rough.

JONEA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ravis S. 
Clasificación:
5.0

Renting and checking in online

Denrick M.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Edwina R. 
Clasificación:
5.0

Great experience

michael P. 
Clasificación:
5.0

They were very responsive answered all the questions I asked extremely helpful and completing what I needed to do

david B. 
Clasificación:
5.0

El cliente no dejó un comentario.

javon W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Seyanna A.  |  First Impressions 
Clasificación:
4.0

Me encantó el lugar muy limpio

Lyliana R.  |  First Impressions 
Clasificación:
5.0

The entire staff is cheerful and professional. Jeremy showed me a trick to keep the safety chains from dragging the road. I'll use this the rest of my life and pass it on to others.

Ray D. 
Clasificación:
5.0

Renter process was great!! Thank you

MICHAEL G. 
Clasificación:
1.0

I would recommend the manager and one employee ( and Mike the manger knows which one it is, sorry I did not get his name) The rest of the employees were bad! They took for ever to install my hitch and they also scartched my car! I dropped my car off at 9:30 am and it still was not done till 4:45 and that is only because we came in at 3:30 to get it and the guys said ohh I thought we had all day! Very poor service! But Mike listened to our concerns and was great!

Danielle C. 
Clasificación:
5.0

This facility and the staff exceeded my expectations

Adam R.  |  Overall Experience 
Clasificación:
5.0

Staff was always polite and friendly and accommodating to everyone! Thanks for your great customer service attitudes!

Alison M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Enrique L. 
Clasificación:
5.0

I really couldn't say. The staff made everything so easy and simple. He Explained everything and answered all my stupid questions. They didn't try to oversell anything or get us in fees. It was very refreshing to have good honest service. I would highly suggest them to anyone.

REGINA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Braydon B. 
Clasificación:
5.0

The employee was very helpful and friendly. He took his time to explain everything to us. He even showed us what the unit we were renting looked like to make sure it was what we wanted. All around very good experience.

Anna S.  |  First Impressions 
Clasificación:
5.0

Extremely Helpful :)

AIMEE L O. 
Clasificación:
5.0

Outstanding customer service

Angela S. 
Clasificación:
3.0

We were told we would get a 20 pervert discount by reserving this. It did not happen. We got a bigger truck then we asked for because they did not have the truck size we reserved for the discount, which we did not get!

Roy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia H.  |  Overall Experience 
Clasificación:
5.0

Great location and very friendly helpful service.

Elaine W. 
Clasificación:
4.0

I had no issue with the truck except I recieved it empty On fuel. I placed 30.00 into the tank because I was promised a 30.00 discount if I did. I drove 30 miles and the truck still cost me 89.00 The. 30.00 in savings never appeared on my final bill. That was a waste of money that was not returned to me. Out fuel in your trucks before you rent them and screw the customer

mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEILA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JON P. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

Customer service was excellent.

SHERRITA M. 
Clasificación:
5.0

Outstanding!!

JESSE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph J. 
Clasificación:
3.0

There needs to be an attempt to ramp up clear communication between facilities and to customers on policies and procedures. For example: I made a reservation and all paperwork completed on Wednesday of last week and the facility and truck size was changed on Friday with the move to take place the next day. On Saturday the reservation at the new location was canceled (not by me) and I ended up callling Louisville to get it reinstated. The policies for credit card payment were different at all 3 locations depending on who you talk to. These things make an already stressful situation more stressful. ¡Gracias!

WILLIAM S. 
Clasificación:
5.0

The lady that I spoke with and met at the front desk who helped get things set up was very nice and helpful. Also the man who helped get the car hauler hooked up to my Jeep was awesome and also very helpful. The place was well kept and clean. No Hassel or inconvenience.

LEE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim G.  |  Overall Experience 
Clasificación:
5.0

They were wonderful

Francis N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorene S.  |  First Impressions 
Clasificación:
5.0

The staff was super nice. It was a pleasure to rent a truck from them.

SARAH B. 
Clasificación:
5.0

Great experience

Robert K. 
Clasificación:
5.0

Jeremy has a positive attitude, attended me immediately and took extra care to make sure my trailer was safe.

CARLOS S. 
Clasificación:
5.0

Courteous agent and very clean office.

JULIUS K. 
Clasificación:
5.0

Staff is great, always friendly and helpful. Management is wonderful.

Brandy M.  |  First Impressions 
Clasificación:
2.0

TERRIBLE. They have a drive through tent to park and wait when returning. Took me waiting forever, calling to say i arrived, and waiting even more for them to come out for the return... they charged me for an extra day, in the middle of an ice storm, because i "still should have returned truck in the middle of the ice storm"... but even a day later they say still couldn't manage to salt, clear, or take care of their lot in any form. From the min i pulled the truck in it began sliding... employees were rude on the phone when discussing keeping the truck longer due to the ice storm questioning "if it was really that bad", and yet again couldn't even manage to take care of their return lot to ensure safety first.. i returned The tow tolly on time, and yet they continued to call saying they needed it, saying i would be charged, etc. Then the day I returned the U-Haul they questioned where the dolly was saying they still needed it; going back and forth inside to see if i actually returned it already. Laziest set of employees I've met.

Sara J. 
Clasificación:
5.0

Very helpful staff.

HUNTER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelly K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cary G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

betty j.  |  Overall Experience 
Clasificación:
5.0

wish the access to the storage would have a longer entry/exit timer....makes it alittle difficult to store things running to the door from the truck

Sheletta G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS S. 
Clasificación:
5.0

The guys that checked out and in the truck were super nice and laid back. Also super quick. Great place and workers!

Steven D. 
Clasificación:
5.0

Mike is a great guy!

Curtis W.  |  First Impressions 
Clasificación:
5.0

Full tank of gas

IRVIN L. 
Clasificación:
5.0

I found using the phone app to check out the truck awkward as I just got a new phone & was unfamiliar with how to do things on it. But an employee came out with me & showed me exactly what to do & everything went great after that. Helpful, friendly staff.

GARY Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

TINA J. 
Clasificación:
5.0

Easy peasy in and out with great staff and wonderfully accommodating of our needs 🙏😃

Alison M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D. 
Clasificación:
5.0

Very professional staff and the facilities are well maintained every time I visit

Michael T.  |  First Impressions 
Clasificación:
5.0

The staff is super friendly and extremely helpful.

PAUL H.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

william j.  |  Overall Experience 
Clasificación:
5.0

I was confused about how to enter and drove around facility. Staff was helpful and recognized my confusion and assisted. Great place.

Lakeshia W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina T.  |  Overall Experience 
Clasificación:
5.0

Staff very helpful and friendly units very secure prices could be alittle lower

John L.  |  Overall Experience 
Clasificación:
5.0

Great place!

Karen R S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa M.  |  Overall Experience 
Clasificación:
5.0

Thank you !

Jason R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KALVIN J.  |  First Impressions 
Clasificación:
3.0

My things had been sprayed with a brown liquid and if I did not have most of my things covered in plastic, I would have damages.

angelia n.  |  Overall Experience 
Clasificación:
5.0

I would strongly recommend this U-Haul location with a two thumbs up. Clean, safe, secured and friendly crew.

Julius K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn D.  |  First Impressions 
Clasificación:
5.0

U-Haul is the only moving truck rental and storage facility that I will do business with. I have never had a problem. The operation is seamless and the staff in various states where I've done business were extremely nice and helpful.

Patricia H.  |  First Impressions 
Clasificación:
5.0

Awesome staff they helped me me out I would highly recommend to others.

Darrell G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabitha H.  |  Overall Experience 
Clasificación:
1.0

The guy in the front office is very rude. They said he's ex-military but that's not a reason for him to be as mean as he ( The guy that did all the check ends on Saturday )is. All of the other employees has always been helpful with everything

CRYSTAL D.  |  Overall Experience 
Clasificación:
5.0

I had no problems driving 3000 miles and The service was great i’ve always had good service with U-Haul

betty j.  |  First Impressions 
Clasificación:
5.0

Mike the manager is doing a great job!!!!

Carlos H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christie H.  |  Overall Experience 
Clasificación:
5.0

It was the best storage experience I have ever had. I will not ever store with anyone but U-Haul ever again. ❤️

Christina D.  |  Overall Experience 
Clasificación:
5.0

The manager and his team were phenomenal.

ALAN K.  |  Overall Experience 
Clasificación:
5.0

The best facility like this that I have ever seen. Very helpful staff.

MARK B.  |  Overall Experience 
Clasificación:
1.0

When I went to move out of my storage, I found roaches climbing on my stuff.

ANGELA D.  |  Overall Experience 
Clasificación:
5.0

It should be 24 hrs access

CRYSTAL D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEMITRIOUS A.  |  First Impressions 
Clasificación:
5.0

Great location with very easy access to the storage area.

David S.  |  Online Move In 
Clasificación:
5.0

100% Above and beyond the call of duty. Keep up the good work Mike. Thank you so very much

Alexandre C.  |  Overall Experience 
Clasificación:
5.0

Mike has always been helpful and quick to find solutions for anything that comes up. Thank you for getting me into a unit quickly and efficiently.

Michael B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre R.  |  First Impressions 
Clasificación:
5.0

Very well represented

Michael T.  |  First Impressions 
Clasificación:
5.0

Awesome staff very attentive!

NIKKI K.  |  First Impressions 
Clasificación:
1.0

I fell & hurt my knees & elbows, water puddles everywhere, not one Employee cared or reached out afterwards, Manager was very Rude to me, I Rented a truck & Storage & had future Reservations, but I cancelled!!

Melanie H.  |  Online Move In 
Clasificación:
5.0

Mike is what the meaning of what good customer service is!

Michelle B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn M.  |  Overall Experience 
Clasificación:
5.0

I am so excited for many reasons. My car has been packed with m ty belongings for almost 3 months. I needed a place that was cost effective and close to my home to place these things. I went in, didn't have to pay up front, got the first month FREE, got to pull into a temperature controlled bay and utilize a dollie and easily load my stuff from car to a temperature controlled storage unit. Easy, breezy, beautiful! The staff member made the whole experience just as smooth as the process of emptying my vehicle! I could not asked for anything more! THANK YOU UHAUL!

Christina D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rollie P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keon W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAVORON T.  |  Overall Experience 
Clasificación:
5.0

Great place to store your items. It's a huge building with lots of room and outside storage has enough room for large trucks to move in and out. Great place and friendly service.

DAVID R.  |  Overall Experience 
Clasificación:
5.0

They was very good. And friendly.

DOROTHY N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Maurice H.  |  First Impressions 
Clasificación:
5.0

I was going through a hard time my wife had passed and my mortgage was being or had been forclosed. So u haul was a blessing at this time in my life .Of course they in the business to make money but the manager at Radcliff u haul an storage kept me up to date on my storage unit's he listen to what I would say an showed a good heart when things were going south .So thank you Mike u haul could use more people like you You care and not finding that in many people any more.

James W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff p.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Janice G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Seyanna A.  |  Online Move In 
Clasificación:
4.0

Needs places to put trash and maybe a recycle box drop off

Christopher R.  |  Overall Experience 
Clasificación:
5.0

Service personnel very knowledgeable and courteous. Very helpful.

Wilfredo T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Damon B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawerence C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshalynn F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramey M.  |  Overall Experience 
Clasificación:
5.0

Very professional and helpful using the Alarm system. I will recommend all Friends and family to uses U- Haul Storage units.

william j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dion R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Royal G.  |  Overall Experience 
Clasificación:
5.0

It was very Convenient for me. Safe and Secure, I would recommend UHAUL Storage to my friends and families.

ELIZABETH T.  |  Overall Experience 
Clasificación:
5.0

The staff member that took care of me at the facility was very nice and friendly. She was all the way around the best person there. Thank you so much for being in our town

Glen H.  |  First Impressions 
Clasificación:
5.0

I had a great experience with this store. All of the staff members are helpful and friendly. I have no reason not to give a five star for their hospitality. As a veteran, I truly appreciate their offer for all military service members. I will definitely choose U-haul again.

xin g.  |  Overall Experience 
Clasificación:
5.0

I appreciate the texts and phone calls.

JOSHUA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elvia H.  |  Overall Experience 
Clasificación:
5.0

Very Clean friendly service has restrooms in facility they were very clean very secure facility each unit has its own security alarm 100% pleased and would recommend it to anyone

WILLIAM G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshalynn F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEI'UNDRA B.  |  First Impressions 
Clasificación:
5.0

The Radcliff, KY facility is amazing.

Amanda K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARION B.  |  Overall Experience 
Clasificación:
3.0

Very expensive. $70 per month for a 5x5 space is a bit ridiculous. We were pcs-ing with the military and had to have somewhere quick or we never would have paid that amount. Had set up autopay with the clerk, but apparently it wasn't done correctly and I was charged a late fee multiple times. I had to go up there twice to finally have it done properly. The lady that called was not very pleasant. Some employees were very friendly some were not. The facility was clean and well maintained. I would not rent here again overall.

Oney C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  First Impressions 
Clasificación:
5.0

Every one was nice and helpful

MICHAEL S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara P.  |  Overall Experience 
Clasificación:
5.0

I know in this fast-paced world Zach doing business over the telephone is almost obsolete. However several times it was impossible to make a payment over the phone because they didn't answer. And I forget the lady who was rude to me when Mike was on vacation but she didn't answer the phone that whole week. Still an excellent experience. I would still refer anyone. I would definitely use you guys again if needed. Mike and his staff are good people.

Julie A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristine S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy R.  |  First Impressions 
Clasificación:
5.0

Very helpful

Kaleisha D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lashana B.  |  Overall Experience 
Clasificación:
4.0

Would like to have completed my auto-pay option but it was too busy with a line of people waiting so they told me to come back

linda d.  |  First Impressions 
Clasificación:
4.0

Security needs to be more restricted. Front door was opened, a cone was keeping it opened.

Hector S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Gladys B.  |  First Impressions 
Clasificación:
5.0

Super friendly and helpful.

Isabell S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua E.  |  Online Move In 
Clasificación:
5.0

First month free - no catch.

Daniel P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy L.  |  First Impressions 
Clasificación:
5.0

Mike was an amazing help. He went above and beyond to help us out after a long 12 hour drive!

ALEXIS H.  |  First Impressions 
Clasificación:
5.0

This is the NICEST U-Haul facility I have ever seen. Super easy process and friendly atmosphere.

Brianne R.  |  First Impressions 
Clasificación:
5.0

All is well

Jacob A.  |  First Impressions 
Clasificación:
4.0

The location and units were excellent, no storage or security issues at all. The only issue I encountered was the online account/checkout procedure. I moved out before the end of the month but was charged an additional month. My online U-haul account did not have the storage units in the "my account" page so I assumed I was good to go. Then on the 3rd of the month I was charged for both units and a late fee. Currently U-haul is working on fixing the issue and it looks like I will be refunded the over charge. Overall the Radcliff, KY U-haul provides great storage and security.

Alexander R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMINE T.  |  First Impressions 
Clasificación:
5.0

Staff were very helpful. They were patient and provided clear explanations and directions on using the facility. Facility is clean and secure.

Amy W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

josh b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John B.  |  First Impressions 
Clasificación:
5.0

Great staff always. Easy to get to in a secure

george m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ARCHIE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

megan k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

josh b.  |  First Impressions 
Clasificación:
5.0

Mike, the store manager was very friendly and helpful and went out of his way to assist with checking in my U-Haul truck and trailer. He also let me stay past closing time to unload my trailer when the facility was being renovated.

David E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie M.  |  First Impressions 
Clasificación:
4.0

Was a disadvantage with access hours and their closed dates, however, I understood that they were still establishing processes and security to get 24 hr access.

LATINA B.  |  Overall Experience 
Clasificación:
5.0

Wish hours were longer for access. If you work during the day you're very limited since can't go in after 6 and on Sunday I couldn't go in after 3

Dawn S.  |  First Impressions 
Clasificación:
5.0

Very friendly and professional; especially helpful when I had to make a change to original contract

Karen R S.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

Volver
arriba