Comentarios del cliente para U-Haul Moving & Storage of Port Washington

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Port Washington

Grado total:

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Miles B. en

Grado:

El cliente no dejó un comentario.

Dan M. en

Grado:

El cliente no dejó un comentario.

Lori A. en

Grado:

El cliente no dejó un comentario.

Joshua B. en

Grado:

The equipment I rented was clean and exactly what I needed, but the staff were unfriendly. The layout of the store was also strange and not very ergonomic! Couple of tweaks and this place might be more successful.

Kevin D. en

Grado:

El cliente no dejó un comentario.

Sean R. en

Grado:

Online pick up didn't work at all for me. Very dissatisfied with that. I don't like to have to interact with people when I have the option to not.

Lynne H. en

Grado:

N/a

Russell M. en

Grado:

Very clean cargo van and friendly staff! The van was very easy to drive and had a smooth/quiet ride. I will highly recommend the use of the vans and this U-Haul location.

Peter G. en

Grado:

El cliente no dejó un comentario.

brian S. en

Grado:

El cliente no dejó un comentario.

Timothy Z. en

Grado:

Not charge so much for milage if ur expecting us to put gas in it

Greg R. en

Grado:

El cliente no dejó un comentario.

autumn o. en

Grado:

Great owner and storage unit!!

Kyle B. en

Grado:

The guys were friendly, helpful and fast. I was in and out in a flash!

james E. en

Grado:

El cliente no dejó un comentario.

Matt M. en

Grado:

El cliente no dejó un comentario.

linda B. en

Grado:

Very helpful prompt service. This is the second time we have dropped off a vehicle at the Saukville location and both times they were excellent!

Gennine F. en

Grado:

O thought that the facility and the service was very good

MICHAEL L. en

Grado:

Na

Jean A. en

Grado:

I was mislead by a text saying I had to have the truck returned by 9:30 pm when I had only rented it at 3:30 pm that same day. Since it was after hours I drove it to the lot and deposited the key with plan to return at 7 am when they opened to explain they were wrong with time of return. They said they had already checked the truck in and charged me an additional $20. I tried to explain but the guy was not willing to listen. I finished the move without the truck because I was following your prompts and didn't want to get into trouble. I feel like my money should be refunded. People should always "listen" to the customer. He didn't give me a chance and didn't care.

Robbi B. en

Grado:

El cliente no dejó un comentario.

Kevin G. en

Grado:

El cliente no dejó un comentario.

Heidi T. en

Grado:

El cliente no dejó un comentario.

Lloyd N. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

management and customer service at this location is top notch and a pleasure to do business with.

Richard M. en

Grado:

El cliente no dejó un comentario.

Timothy Z. en

Grado:

Need more help behind counter

Anthony K. en

Grado:

Manager was great. One older lady employ was horrible and because of her I would not recommend this store if she was not there this store is very good.

juan H. en

Grado:

El cliente no dejó un comentario.

Cheryl G. en

Grado:

El cliente no dejó un comentario.

David R. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

Very nice facilities. Very easy to get around. Well organized security.

Brian M. en

Grado:

Prior to picking the truck up, I was told by Pam over the phone what the charges would be and when the truck needed to be returned. At check in I communicated this to Ross, but he did not follow through and charged me differently. I immediately questioned the pricing since it did not reflect what I was told by Pam and Ross responding by saying that he could not confirm when the truck needed to be returned until the transaction was complete. After completing the transaction and notifying him that it was wrong he told me there was nothing he could do because it was complete. Ross has poor customer service skills and is untrustworthy. I was very dissatisfied and had to make a call to get this resolved when it should have never been an issue in the first place. Ross should find a new career because making money being dishonest is not an ethical living and not a way to gain the respect of a customer.

joseph K. en

Grado:

The lady who checked me is was very personable and friendly. She made the process very easy. Return of the trailer was quick and easy as well. Very good experience.

Adam W. en

Grado:

El cliente no dejó un comentario.

Jacob C. en

Grado:

Let trailer get dropped off at other location

Miles B. en

Grado:

El cliente no dejó un comentario.

Elizabeth Z. en

Grado:

El cliente no dejó un comentario.

Richard M. en

Grado:

Very well maintained.

Lori M. en

Grado:

Ross is fantastic and made our experience so easy. Will be telling our friends.

Jennifer S. en

Grado:

Ross was extremely helpful, professional and knowledgeable. We were very happy with his services. Would definitely utilize his establishment again with future needs and will recommend to friends!

Pam P. en

Grado:

Very clean

tracy k. en

Grado:

Ross made special rules for some customers.

DEANNA T. en

Grado:

Ross you and your staff were very kind and caring and I would reccomend your storage to all my friends!☆☆☆☆

Liz L. en

Grado:

Great storage facility! Really clean!

Elizabeth L. en

Grado:

Great storage facility!

Pam P. en

Grado:

Very clean and friendly

Raymond S. en

Grado:

Very clean. Staff is very helpful. Ross, the GM, was always kind. Not only did I rent storage, but also utilized the truck rental from the saukville location. I would use again and do recommend.

Timothy B. en

Grado:

It was quick and painless

Jeff T. en

Grado:

Staff was friendly and helpful. Storage unit was clean! Indoor facility with security is awesome!

patricia m. en

Grado:

The UHaul computers never work. It takes so long to transact business because the computers are set in STONE. That system is from the Stone Age.

robert m. en

Grado:

Ross has always help me in my time of need.

Mary L. en

Grado:

Ross was super helpful and the facility is super clean. Great experience.

Raymond S. en

Grado:

Great service. I am pleased

Pamela S. en

Grado:

It was incredibly easy to rent this storage unit.

JoAnn O. en

Grado:

Very informative. Walked me through process of checking into storage locker.

Ted K. en

Grado:

Matt was great to work with! Very clean storage easy to use . I had a great experience!

Katie K. en

Grado:

Mr. Brooks is always so friendly,helpful and informative. I recommend U-Haul to everyone I know.

larry d. en

Grado:

Used them many times and will use them again. Pam is terrific.

Julie R. en

Grado:

Recently, our area was hit with a lot of rain, many houses flooded. U-Haul offered a month free storage. It was a very generous thing for you all to offer to help people in the community. Thankyou

Serena M. en

Grado:

No employees in store for about 20 minutes.

Mollie G. en

Grado:

Manager was rude