I had a nice experience. I was a little surprised that there was not a full tank of gas when I got the truck/ it was a little under half a tank.Debbie M.
Customer Reviews for U-Haul Moving & Storage of Plymouth
Plymouth, MN 55441
(Located at Hwy 169 and 13th Ave South)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.elston T.
The rep I worked with was awesome! Great customer service and awesome person!Shannon T.
El cliente no dejó un comentario.Keith W.
Excellent customer service!Bart R.
Thanks you for the good service. The customer service people are always great to work with.Todd F.
I have been coming to this location for a while. I have always had great service. Thanks you.Todd F.
Keep doing what you do best.Samuel B.
Easy to drop off! Very efficientJeffrey F.
El cliente no dejó un comentario.Alvin F.
Servicio amableJoshua R.
Staff was helpful and friendly, and I drive an extra 10 miles just to use this facility since they have rentals available and always are helpful. Congrats to staff.Kent T.
Very helpful and pleasant to work with staff! I was very impressed!Randall B.
El cliente no dejó un comentario.MARK H.
Give details explanation about millage and not only pick up and returning . I assumed that Your office overcharged me. Please work on this seriously. I am really displeased of the manner of customer service from one of your agents. Graciasallloycious W.
El cliente no dejó un comentario.David C.
When we showed up to pick up the vehicle on Friday morning at 6:30 am, it took us several minutes to figure out the system, some of the stuff required, we had already supplied. Once we got all of that figured out, we finally get the lock box unlocked only to find the wrong key in the lock box. We were delayed an hour and half and had a crew waiting on us to show up with the van. It was very frustrating.STURT A.
El cliente no dejó un comentario.Scott M.
El cliente no dejó un comentario.gregory K.
I was very impressed with the whole truck rental prices, from requesting online, to check in with excellent customer service, to return of vehicle.Catherine Y.
El cliente no dejó un comentario.Ilya P.
Great knowledge your crew has. Thank yousteve M.
El cliente no dejó un comentario.Josephine B.
Checkout process was great. The guy who checked me out was friendly and helpful. Same with the return - I was helped less than a minute after arriving.Steve P.
El cliente no dejó un comentario.Kamee P.
Garret and Andre were outstanding and very professional!!Lance B.
El cliente no dejó un comentario.GAYLE T.
El cliente no dejó un comentario.Peter R.
My bricks and mortar experience was excellent, but he online up-sell approach was annoying. Look...I know that you're a business and that you need to sell products in order to increase profits, BUT you've managed to make the online booking of rental trucks a huge pain in the butt and needlessly time consuming. Maybe just put up a drop-down menu of "things that you might need" that we can peruse at our leisure instead of the several pages of opt-in / opt-out nonsense for everything from boxes to people.Brian S.
Andre was very helpfulJosh B.
Excellent customer service at checkout!Pauline S.
I came in after setting up pick up online. Unfortunately I didn't know my vehicle didn't have the proper wiring to tow a trailer. I'd have to go to the coon rapids location for that, which was way out of my way and would add so much extra time before I could proceed with my packing and hauling. The manager quickly came up with a solution and I ended up just renting a full van. Turns out this was much better for our needs as we were very happy to have access from both the back and sides of the vehicle and more space. The manager explained the whole process well, dropping off the vehicle was a breeze, and the price was affordable! I will definitely use Uhaul for all my future hauling needs and will go to this location again, as well as recommend it!Bridget M.
I have used this location many times and always have great service. GraciasDonald D.
Mark was very nice and we got trailer within 15-20 min. Professionally doneOksana E.
Third time in the last month renting at this location and every time has been quick in and out and the staff is great.Daniel D.
The only problem that I had was entering the mileage in the link sent to my phone. The website stated that the mileage entered was an error. Possibly, because of the minimal amount of driving distance. I'm not sure how you could make your website more user friendly on that particular screen. Otherwise, all went well and I would use your services again in the near future.Tammy W.
El cliente no dejó un comentario.Tanner S.
El cliente no dejó un comentario.Kurt B.
El cliente no dejó un comentario.Bruce R.
Staff awesome. Vehicle dangeeous. Twice when withiin a nile of returning engine surged dramatically and had to press hard on brake and shift to park (transmission did not appreciate it). Almost into oncoming traffic both times. Return guy said it eill be checked out/fixed.Gregory K.
Nice guysGabriel N.
It was my fastest and best experience with uhaul everArlyn L.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Matt W.
The gas tank was only at 1/2 but records said over 1/2, the employee verified it and changed it so that was great. The seat could not be moved forward or backwards because it was broke. I had to drive without sitting correctly. I don't mean to be rude but the employee smelled really bad of body odor, I could smell him sitting at the desk and when he went to the truck to check the gas it smelled bad in the truck. The drivers door had to be slammed hard to shut it completely. I think the truck needs some maintenance and the employee needs to be talked to about cleanliness.Tina R.
El cliente no dejó un comentario.Jeffrey S.
Mark from the Plymouth, MN Uhaul was super nice and very helpful.Maryjane O.
All Staff were super friendly, respectful, and informative.Christine Z.
El cliente no dejó un comentario.Diane K.
Again, great help. Super cool and helpful guy that came out w/o me having to come in to drop off trailer. Told me cool places to watch trucks/vehicles near by as was with my 4 year old and is into all things vehicle. And didn't realize I had bought hitch (which is great as now I have one even if paid a bit more to make sure I had one that fit) and informed me as such so just a super positive and pleasant experience overall. Highly recommend to all. Give that guy a bonus/raise as well as great customer service.Joe B.
Exterior of trailer wasn't clean. Inside was. That's what counts.Jason L.
El cliente no dejó un comentario.Mark O.
El cliente no dejó un comentario.Robert B.
Each individual we dealt with was friendly, professional and knew what they were doing.Robert S.
I tried to do an online reservation, but made mistakes, so I just went in to the location. I was told they were sold out of ALL trailers/trucks and vans. I went back to my car, in their parking lot, and took my time in making the online reservation again. THIS time, strangely, there WAS a trailer available. I really HATE being lied to. the gentleman that checked me in was awesome and efficient.Steven G.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Chase C.
El cliente no dejó un comentario.Charles G.
Outstanding!!! Would recommend to everyone!!!Lance B.
No personnel available for any assistance. the parking for returning trucks was a mess people parked hitches, vans and trucks anyway leaving little room for others to park their returns. All in all terrible experience never will use this company again thanks.Kristan H.
Everyone was very helpful, Garret did a great job.Dixie H.
Great service, great staff members, and a very clean store - l was quite impressed. Look forward to doing business with them again. Thank You U-Haul (Store location: Plymouth MN) Respectfully, Floydfloyd T.
The checkout experience was awesome. The guys were greatKyle W.
El cliente no dejó un comentario.Scott H.
excellent in and out ease WOW Fantastic!CINDY F.
List the tongue size for each trailer and recommend a ball size for each trailer. The Listing says: Must have 1-7/8" or, 2" hitch ball (2,000 lbs. minimum) Could add (2" recommended). It's not like you have both versions of the trailer, they are all 2".David H.
El cliente no dejó un comentario.Edward W.
It was hard to find the key dropoff, I walked around for 10 min in the rain looking for it or for someone working (no one was inside, no one answered buzzer).Emily B.
Over charged, rude employees and gears on truck not shifting well so not a smooth automatic truck to driveMaya W.
The truck shut off. It did start up again.Felicia O.
All perfect. Thanks.Tom M.
Took 5 minutes to unhook and depart-excellent.David T.
Andre and the team provided excellent service and we're knowledgeable and informative. Great job!Michael R.
El cliente no dejó un comentario.Theodore Z.
Good customerANIKA A.
El cliente no dejó un comentario.Keith M.
El cliente no dejó un comentario.Grant R.
El cliente no dejó un comentario.kari R.
Employees who helped me were friendly, knowledgeable and helpful. I plan to use this location for all my U-Haul Rental needs. We had U-Haul install our trailer hitch as well. We love renting the Trailers from U-Haul Plymouth MN.CHARLES S.
Very helpful staff.Barbara H.
Easy drop-off.Timothy M.
I signed up online for a trailer at the Brooklyn Park location. The next day I was called to say they didn't have it there and was offered a St Paul location 20 miles away. Then I was offered Plymouth, which was 10 miles down the road but acceptable. Question: why did it show available online? That's uhaul's fault for poor inventory tracking on their website. In Plymouth, I was promised a 6x12 trailer at 5pm pick up. They called and said they moved me to 6pm because the previous client was returning it late at 5:30. They said they would call. No one called so I went there at 6pm. I was then informed that the trailer probably wouldn't be ready until 7pm. Uugh! It's not the fault of the employees but their reaction was "well, it is what it is." Three employees sitting around making snide comments was just what I needed at the time. At 6:30 I took a 5x8 trailer instead. No choice, I couldn't sit around waiting to see if 7pm would come true. We were forced to make extra moving trips with a 5x8. I asked for a mild consideration for the inconvenience and was told "well now you dont need to return it until 6:30". Nothing else. I believe in the future I will look at different options. Poor website inventory, rude employees and an a-hole of a previous customer, made my experience a poor one. I've used uhaul many times in the past. Probably not in the future. Maybe at Brooklyn Park because they have always taken care of me if there's a problem.MARK O.
El cliente no dejó un comentario.James S.
The employee helping me was incredibly helpful and friendlyAlexander G.
El cliente no dejó un comentario.Gerald K.
Cody and Andre were great to work with. We've used this location twice and both times had excellent experiences. ¡Gracias!Stacey R.
I had a great experience with this location! The equipment was just as I expected, but the folks who helped me check out the equipment as we'll as return it were truly awesome! Thanks!!Thomas H.
El cliente no dejó un comentario.Gina K.
El cliente no dejó un comentario.prince F.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.George A.
self-checkout is not easy to useHatdexa N.
El cliente no dejó un comentario.Reanna F.
Andre is the best!Michael R.
I thought both the pick up and drop off went exceptionally well and very quick. Very organized transaction.Scott O.
El cliente no dejó un comentario.Lashawnda B.
El cliente no dejó un comentario.Terrell M.
Truck needed an alignment. It pulled to the left to a significant degree, and was not safe to operate at highway speeds. Employee drove the truck at high speeds through the parking lot, braking traction, and nearly hitting a family with young children. Highly unprofessional operation with complete disregard for safety.Ryan D.
El cliente no dejó un comentario.Lisa H. | First Impressions
El cliente no dejó un comentario.Megan G. | First Impressions
El cliente no dejó un comentario.Lucy S. | First Impressions
El cliente no dejó un comentario.Darrant N. | First Impressions
Friendly service and helpful staff. The best storage facility in the Twins Cities area.Pedro A. | First Impressions
El cliente no dejó un comentario.Clark J. | Overall Experience
I'll give it a five star rating. Have used it 3-4 four times, each time for 3-8 months.tom b. | First Impressions
El cliente no dejó un comentario.Mark L. | Overall Experience
El cliente no dejó un comentario.Kelly G. | Overall Experience
We had a very long and hard day of moving but U-Haul Moving and Storage were so helpful and accommodating. They were wonderful to work with!Katie T. | First Impressions
I found it difficult to back into the facility...but it wasn't my vehicle which added to my frustration.Kim R. | First Impressions
El cliente no dejó un comentario.John M. | First Impressions
The staff, Fred, Garrick, and Mark were helpful and professional. ¡Gracias!sara h. | First Impressions
El cliente no dejó un comentario.Kearra C. | Online Move In
Clean facility and friendly staff.Clayton B. | Overall Experience
Great to be able to unload or loud vehicle in cold weatherCarolyn L. | Overall Experience
Team went above and beyond when my original storage unit was not clean and ready for my movers. Was very pleased with how quick they were to resolve the issue and find another unit for me.Jenna L. | First Impressions
clean, well-maintained facility with excellent amenities. friendly, helpful staff!Steven G. | Online Move In
El cliente no dejó un comentario.steve s. | Overall Experience
These guys are the best.Michael L. | Overall Experience
El cliente no dejó un comentario.Donna O. | Overall Experience
Always a good experience.Randy B. | Overall Experience
Fantastic experience, like new facility, super friendly and helpful staff. ¡Gracias!Peter R. | First Impressions
El cliente no dejó un comentario.Robert D. | Overall Experience
Staff was friendly, helpful, knowledgeable, and gave good directionsSteve L. | First Impressions
El cliente no dejó un comentario.Courtney S. | First Impressions
GraciasSarah M. | Overall Experience
El cliente no dejó un comentario.Devin L. | Overall Experience
El cliente no dejó un comentario.Terri C. | First Impressions
Very easy and nice to work withSheryl E. | First Impressions
The staff were very helpful and extremely efficient. The storage space we rented was clean and well lit and the entire facility is kept up well. I felt good knowing my items were secure. ¡Gracias!Ed M. | Overall Experience
I have to say this was probably my best experience with U-Haul ever. I so appreciated the setup of the on-site storage and supplies, but most importantly to me was the helpfulness of the staff and manager. I will recommend this location for anyone with storage or moving support needs.patrick l. | Overall Experience
El cliente no dejó un comentario.Terry F. | First Impressions
El cliente no dejó un comentario.Zachary R. | Overall Experience
The staff is very helpful and friendly. The building and storage lockers are very clean, easy to get to with plenty of carts available to use. I would highly recommend to all who are looking for a temporary storage facility!lori J. | First Impressions
El cliente no dejó un comentario.Robert W. | Overall Experience
Seriously it was perfectMark S. | Overall Experience
El cliente no dejó un comentario.Michael C. | First Impressions
Unable to rent a truck due to my son Sheldon Haskins is on the do not rent list and I paid in full for truck January 2020 and now we can't move the stuff out into storage. It's really bad.Shaeshalaye S. | First Impressions
El cliente no dejó un comentario.ramiro m. | First Impressions
El cliente no dejó un comentario.Timothy W. | Overall Experience
El cliente no dejó un comentario.Kimberly L. | First Impressions
El cliente no dejó un comentario.Michelle S. | First Impressions
El cliente no dejó un comentario.Tiffany H. | Overall Experience
El cliente no dejó un comentario.GARY P. | Online Move In
El cliente no dejó un comentario.Jeremy S. | Overall Experience
El cliente no dejó un comentario.Edward G. | First Impressions
El cliente no dejó un comentario.cheryl g. | Overall Experience
El cliente no dejó un comentario.thomas k. | Overall Experience
El cliente no dejó un comentario.Teresa N. | Overall Experience
El cliente no dejó un comentario.KELLI S. | Overall Experience
El cliente no dejó un comentario.Karen G. | First Impressions
El cliente no dejó un comentario.Pamela F. | First Impressions
I was pleasantly surprised how helpful the staff at that location was. The facility is excellent. Everything has exceeded my expectations.patrick l. | First Impressions
El cliente no dejó un comentario.megan o. | Overall Experience
Great staff!Norman F. | Overall Experience
If I could give a negative review I would. I literally had NOTHING go right with UHaul other than the truck was actually there when we picked it up. Of course it didn't have gas, NO moving blankets, No 2 wheeler. Our packing supplies we ordered only the boxes showed up, no packing tape, bubble wrap, or any of the other smaller items ordered to move... I called to have them looked into and resent. NEVER did receive them. Had 10 people there to move here and we were still running to the sore getting more supplies to finish the kitchen. Getting someone to talk to on this was HORRIFIC!!! Kinda hard to move when you have to go out several times to get the product you ordered and it never came. Then the other thing that I thought was crappy is that I bought 2 padlocks in Custer, SD to lock the truck and put on the storage units. I found out they have to be a certain kind of padlock. NOWHERE does it tell you this. I am really disappointed with UHaul and would never recommend them to anyone. Not sure how they have stayed in business this long, but I will use any other company for the second half of my move OTHER THAN UHaul.Kim H. | First Impressions
El cliente no dejó un comentario.Dwight H. | Overall Experience
El cliente no dejó un comentario.Donna D. | Overall Experience
El cliente no dejó un comentario.Ayesha B. | Overall Experience
El cliente no dejó un comentario.Lamarr s. | Overall Experience
El cliente no dejó un comentario.Jonathon T. | Online Move In
The storage unit was good for the three years we had it But the one-way rental trailer to AZ was a nightmare damage to our new truck tailgate from improper install of our hitch that the staff did he didn't install the right way!!!!Sandra K. | Overall Experience
El cliente no dejó un comentario.Duane K. | First Impressions
El cliente no dejó un comentario.Tom F. | Overall Experience
Saw a gross giant spider, but otherwise pretty good!Noella M. | First Impressions
El cliente no dejó un comentario.TONY F. | Overall Experience
Fred was very helpful and troubleshooted any issues with ease and friendliness. Very pleasant experience. U-haul is so convenient and affordable! Highly recommend this to anyone who is in midst of moving or just needs a space to store your belongings. Thanks!!KELSEY T. | Overall Experience
El cliente no dejó un comentario.AMETHYST M. | First Impressions
Although understaffed, the guys were friendly, efficient, and helpful.Mike L. | Overall Experience
El cliente no dejó un comentario.Danielle D. | First Impressions
El cliente no dejó un comentario.Don O. | First Impressions
El cliente no dejó un comentario.TONY F. | First Impressions
El cliente no dejó un comentario.Rebecca M. | Overall Experience
Bathrooms need to be cleaned more often.Stephen W. | Overall Experience
El cliente no dejó un comentario.Youje N. | First Impressions
El cliente no dejó un comentario.Amit P. | Overall Experience
Super helpful at the office desk and really appreciate that I could load/unload inside docking area!Rebekah K. | Overall Experience
El cliente no dejó un comentario.dek m. | First Impressions
El cliente no dejó un comentario.jessica j. | Overall Experience
El cliente no dejó un comentario.Matt P. | Overall Experience
Fred does it great job managing this facility. This was my first expirience with Uhaul from rentals to storage and Fred made it easy. It was always in tip top shape, with docks, elevator, public restrooms, isles clean all the time. Facility maintenance and up keep was also top notch, never a light out. The crew takes pride in this facility!kevin l. | Overall Experience
El cliente no dejó un comentario.Carl O. | Overall Experience
El cliente no dejó un comentario.James L. | First Impressions
super thank youCarlos Q. | Overall Experience
El cliente no dejó un comentario.Patrick B. | Overall Experience
El cliente no dejó un comentario.Lisa L. | First Impressions
The manager here was amazing! Such a helpful and kind man.There was also a young man who worked on Wednesday who was extraordinary. Went above and beyond necessity to help me. I don't remember his name but I wish I did. He was not the gentleman who checked me out but the person next to him. He's younger, longer hair maybe shaved on the sides... anyway he was great! Answered all my questions and helped me navigate the rental/storage process.Whitney L. | Overall Experience
Fred Glunz (general manager) and his team run a great operation. I highly recommend them.DOUGLAS D. | Overall Experience
Great facility, staff very accommodating!Gary W. | Overall Experience
El cliente no dejó un comentario.Toby S. | First Impressions
El cliente no dejó un comentario.Staci K. | First Impressions
Pues tienen excelentes empleados y limpias las instalacionesemilio m. | First Impressions
El cliente no dejó un comentario.Andrey L. | Overall Experience
El cliente no dejó un comentario.Douglas B. | First Impressions
El cliente no dejó un comentario.Amit P. | First Impressions
I had such a great experience here! I've interacted with at least 4-5 of your team members and everyone was wonderful. Thank you for making something so stressful like moving a better, easier experience. I really appreciate you!Jennie N. | First Impressions
El cliente no dejó un comentario.Winters P. | Overall Experience
El cliente no dejó un comentario.Rachelle M. | First Impressions
Have not moved in yet, but initial impression was very goodThomas V. | First Impressions
missing one way truck and had to drive 4 hours back and fourth to bring it backSophia Z. | First Impressions
El cliente no dejó un comentario.John T. | First Impressions
El cliente no dejó un comentario.DYLAN N. | Overall Experience
Helpful and accommodating staff and manager, Fred.Jad S. | Overall Experience
My only complaint would be the length of time to rent my storage locker. It was at least 40 minutes. I made a reservation online. They tried three times to use it. They finally canceled the reservation and set me up like I walked in and asked to rent a locker. The guy that seemed to be the manager stepped in and got me going. Very nice rental facility. Was surprised how clean and bright the locker area is.Privacy R. | First Impressions
El cliente no dejó un comentario.Shirley B. | First Impressions
Great place with great service and excellent staff. Everyone was very friendly and helpful. Highly recommend you guys!Bud T. | Overall Experience
El cliente no dejó un comentario.Winters P. | First Impressions
The Plymouth U-Haul staff were excellent and friendly. I would definitely recommend their services and products. I had no surprises and the staff explained the storage regulations and hours so there were no issues.Kenneth c. | Overall Experience
Very personable employees, fair prices and clean truck and well maintained.Richard J. | First Impressions
Staff and Owner were friendly and gave clear directions. Super easy to move things in.Chelsea M. | First Impressions
Staff was helpful and courteous for equipment rental. The rental app would not work, so they was disappointing , but other than that, no issues.brian n. | Overall Experience
No issues. Would rent again. Moved out and reserved a truck in the next couple weeks. Will see them again. Nice people and helpful.Donisha L. | Overall Experience
El cliente no dejó un comentario.Virginia H. | First Impressions
The move out was particularly complex with logistics on my part and Valerie was superb. Her attention, professional care, willingness to go a step beyond and anticipation of needs made this while move out easy and stremlined. I was so impressed with her and appreciate all that was done. Thank You for the extra help, advice and for working with me.MERTON S. | Overall Experience
El cliente no dejó un comentario.Jermaine J. | Overall Experience
El cliente no dejó un comentario.Joshua L. | Overall Experience
El cliente no dejó un comentario.David S. | Overall Experience
Great experienceMaryjo B. | First Impressions
El cliente no dejó un comentario.Jad S. | First Impressions
El cliente no dejó un comentario.PATRICK W. | First Impressions
Great place and staff were very friendly and helpful!Bud T. | First Impressions
It was a very busy Memorial Day weekend and all the staff were excellent. I would recommend U-Haul storage and service to friends and familyKenneth c. | First Impressions
Didn't realize the size was so much more spacious than I thought..nor the numerous units in the building!Marilyn K. | First Impressions
Friendly staffsFadima J. | Overall Experience
El cliente no dejó un comentario.abubac j. | Overall Experience
El cliente no dejó un comentario.Jeffrey H. | First Impressions
Since 2017, the staff at the U-Haul storage Plymouth location has been very helpful, professional and cordial. And moving in yesterday, the staffs that l met there at almost to closing time were very helpful and professional. And l am very happy for the help they gave to me.rosali I. | First Impressions
El cliente no dejó un comentario.JP F. | First Impressions
El cliente no dejó un comentario.Jamie G. | Online Move In
Valerie was very kind and helpful.Laura L. | First Impressions
El cliente no dejó un comentario.Christine H. | Overall Experience
El cliente no dejó un comentario.tom W. | First Impressions
The manager, Fred, accommodated my request to have units near each other. This helped us so much. He responded by email in a timely manner. (Don't call!! You'll be on hold forever! Email!)Sally L. | Online Move In
My uhaul rental person John was excellent The storage unit rental person was confused, Told me wrong information, sold me a lock I didn't need, ands isn't show me where the locker was. I was pretty upset with the hole situation.Susan W. | First Impressions
Plymouth U-Haul Manager and crew run a professional, clean, and well maintained storage facility. Twice I improperly secured my storage area...and the lads gave me a call to let me know. I went down a locked the storage space up good and proper like. Thank for everything. RobRobert P. | Overall Experience
El cliente no dejó un comentario.JIM B. | First Impressions
Clean, affordable, decent location. Move in was easy, can't think of any negativesJesse C. | First Impressions
The staff there are friendly and so helpful and the atmosphere is upbeat. They so easy to work with and moving and storing things there was a treat.Michelle B. | Overall Experience
El cliente no dejó un comentario.Christine W. | Overall Experience
El cliente no dejó un comentario.rodolfo h. | Overall Experience
Super indoor storage facility! Very safe and secure system, and plenty of carts available. Also, an added bonus of having a Goodwill drop off right inside of the garage (great idea!) And, convenient restrooms . This is an extreme improvement over the old outdoor garage storage places!!Diana B. | Overall Experience
El cliente no dejó un comentario.Lauren K. | Overall Experience
El cliente no dejó un comentario.frederick a. | First Impressions
Came to the office to get a larger unit and everything was great. New Associate John was so friendly and did a terrific job taking care of my needs. The whole team at this location has always been great: Fred, Valerie, Josh(?), and now John.KATHLEEN C. | First Impressions
El cliente no dejó un comentario.Peggy Kay D. | Overall Experience
I will be evaluating you as I goDavid V H. | First Impressions
El cliente no dejó un comentario.Andrey L. | First Impressions
Outstanding customer service & clean facility. Extremely impressed.Patrick B. | First Impressions
Jeff was great!!Kelly J. | First Impressions
El cliente no dejó un comentario.Mark L. | Overall Experience
El cliente no dejó un comentario.Carolyn T. | Overall Experience
I had some trouble accessing the sliding doors to open activate box was not working properly kept saying denied hopefully that will be fixedCarolyn T. | First Impressions
El cliente no dejó un comentario.william o. | First Impressions
El cliente no dejó un comentario.Kevin S. | Overall Experience
El cliente no dejó un comentario.Charlie B. | Overall Experience
El cliente no dejó un comentario.Danielle D. | Online Move In
I need to do my home work checking out other storage facilities. You are super convenient to me. So I will be back for something.David H. | Overall Experience
El cliente no dejó un comentario.David H. | First Impressions
I had an excellent experience with U-Haul. When I was packing up my belongings and I was short a couple of U-Boxes they were prompt in getting me more. They were always willing to help accommodate as moving can be so stressful anyway. The things that could be improved upon are that they have U-Boxes that are 2x the size that they are and a way to track where your boxes are in the delivery process...especially to another state. Great experience!Debra S. | First Impressions
El cliente no dejó un comentario.LAURIE I. | Overall Experience
El cliente no dejó un comentario.JON R. | Overall Experience
Good experience, but a little high priced compared to the competition now days.Michael B. | Overall Experience
The person (Patricia) who booked the rental space over the phone with me) was amazing! And Kevin at the facility went above and beyond to help me. Really amazing help and professionalism. I will highly recommend the company to anyone.Patricia R. | First Impressions
El cliente no dejó un comentario.Carol H. | Overall Experience
Entry process was unclearJames J. | Online Move In
El cliente no dejó un comentario.robert h. | First Impressions
Experience could not have reasonably been better. Recommended.Peter S. | Overall Experience
El cliente no dejó un comentario.Scott K. | First Impressions
Professional and friendly staff, particularly Fred, who clearly knows what he is doing and was able to accommodate and guide me through out my check-in experience. He considerately chose a storage unit near the loading dock, ground level, after he heard I was loading an antique upright piano. He then took the time to walk me through all of the access steps that needed to be taken during and after-business hours. There are restrooms, drinking fountain and multiple carts available which made the ease of moving SO much better.Kirin D. | First Impressions
El cliente no dejó un comentario.Samantha G. | Overall Experience
So nice!! Easy to understand the entire process for renting actually 2 trucks this week for different projects. I also rented a storage locker and was happy with the price. Loved the enclosed load/unload area.Susan P. | First Impressions
El cliente no dejó un comentario.Robert P. | First Impressions
El cliente no dejó un comentario.epg media l. | First Impressions
OutstandingBill M. | Overall Experience
El cliente no dejó un comentario.Darryl W. | Online Move In
El cliente no dejó un comentario.Andre S. | Overall Experience
Customer rep gave great service!!! Very pleased with location and ease of access!!melissa m. | First Impressions
El cliente no dejó un comentario.Maria R. | Online Move In
Not only would I recommend the location, I have to many people!!!CINDY K. | First Impressions
El cliente no dejó un comentario.Jessica S. | Overall Experience
I moved out because Uhaul trucks and vans were frequently parked directly in front of the loading doors of the climate controlled area. When I asked about it at the office and told them I was moving out due to this issue the response was "that's fine". 2 year customer gone for good.Daniel A. | Overall Experience
Couldn't have asked for a better storage facility If Ever I need another storage facility it will be U-HaulMICHAEL F. | Overall Experience
El cliente no dejó un comentario.Theresa A. | First Impressions
This is a wxcellent facility and the customer service at this location is outstanding.Barbara S. | First Impressions
I only got a unit because it was free. I was incredibly frustrated I was forced to purchase an unnecessary lock prior to getting my spaceChrystel P. | Overall Experience
Everything on site was great. I did get an email telling me that my rent for next month it was due, well after I canceled my renewal, so that was scary, but the "actual" human people working at this location were very helpful and kind.Natasha T. | Overall Experience
We appreciate the space that was available to us from uhaul. GraciasROB H. | Overall Experience
El cliente no dejó un comentario.Jean R. | Overall Experience
El cliente no dejó un comentario.Michael N. | First Impressions
El cliente no dejó un comentario.Ernest D. | Overall Experience
I was pleased with service and loading area. However, I am not pleased I had to purchase a lock when I had already purchased one--the lock provided was less secure than mine and I am not overly concerned about cutting due to the lack of valuable items, renters insurance, and the front door security. This seemed like an extra "fee" that really made the unit not "free" espically when the lock was not cheap.Chrystel P. | First Impressions
El cliente no dejó un comentario.Dillon L. | Overall Experience
Service was great, the facility was very clean, I will definitely use this Uhaul storage facility again. GraciasCarol F. | Overall Experience
El cliente no dejó un comentario.Antony V. | Overall Experience
El cliente no dejó un comentario.Tom F. | First Impressions
One of the best experiences I’ve had dealing with a business ever.Dan O. | Overall Experience
Staff member went out of her way to help me. Very pleased! Thank youJulianne G. | First Impressions
El cliente no dejó un comentario.Yusef B. | Overall Experience
Thanks for the allIvette R. | Overall Experience
The manager and his team lied and said I could not get a truck in the entire state of Minnesota. They are racist to the core.Traci W. | Overall Experience
El cliente no dejó un comentario.chris k. | Overall Experience
El cliente no dejó un comentario.mary c. | Overall Experience
El cliente no dejó un comentario.Karen O. | Online Move In
El cliente no dejó un comentario.Gary W. | First Impressions
El cliente no dejó un comentario.Gina T. | First Impressions
The storage next to mine had a strong, strong odor of curry, which made my unit smell like curry also.Adam H. | Overall Experience
El cliente no dejó un comentario.Yusef B. | First Impressions
Five years of great service!KIMBERLY F. | Overall Experience
Fred and team take customer service to the next level. Very customer-focused. A great experience working with them.Tim L. | First Impressions
El cliente no dejó un comentario.Debra L. | Overall Experience
El cliente no dejó un comentario.MARY M. | First Impressions
El cliente no dejó un comentario.Gregory B. | Overall Experience
I have to say U-Haul has been so good to me and helpful. Really your staff is awesome, they are always so calm and know how to help you. Sometimes the staff made my sh1tty day much less sh1tty just by being their calm, humorous, helpful selves. If you haven't told your staff they rock, you should, because they are a true blessing. Thank you so much!Carmen S. | Overall Experience
El cliente no dejó un comentario.Lauren K. | First Impressions
Fred and the entire team were VERY helpful and courteous through the entire process of storage, loading U-boxes, and shipping. I would highly recommend using this location for any of your needs.nicholas t. | Overall Experience
El cliente no dejó un comentario.Michael W. | Overall Experience
El cliente no dejó un comentario.jasmine l. | First Impressions
The staff was friendly, very competent, andprofessional; I will definately go to them again for moving needs! The only misunderstanding was upon return, when a female staff assumed that the van was empty when we brought it back, so, without asking, sent us to the check-in tent. She had to be told that we were still loaded, renting a storage locker first; she shouldn't have assumed.james b. | First Impressions
Great experience with van and storage room rentals.Donald M. | Overall Experience
Clean storage Very helpful and professional staffMaamoun A. | Overall Experience
El cliente no dejó un comentario.BARBARA W. | Overall Experience
El cliente no dejó un comentario.Tina S. | Overall Experience
El cliente no dejó un comentario.michael S. | Overall Experience
Service was great and very helpful, would highly recommendMichael S. | Overall Experience
This was the best storage experience we could've asked for. The staff were very friendly and helpful at every stage of the process, there was never a long wait to talk to anyone, the facility was extremely clean and easy to access. Would definitely recommend to anyone else who needs storage in this area!Mary P. | Overall Experience
ThIs location was great, but the Brooklyn Park location was awful. I picked up a trailer there the customer service was absolutely unacceptable, she was rude and Obnoxious.Moon H. | Overall Experience
Listen, Fred and the crew at Plymouth Uhaul are amazing. Outstanding customer service, friendly, kind, and seriously interested in making your life easier. Just a great bunch of people. Everything about the rental experience and move-in was perfect!Teresa H. | First Impressions
I would highly recommend this facilityDennis J. | Overall Experience
Overall a smooth experience!Seth L. | Overall Experience
Andre and Andi were both super nice!!nicholas t. | First Impressions
The two most important elements were very good; overall cleanliness and temperature controlled for storage of art work. Staff found me a location that was convenient as I moved work in and out frequently. I was frustrated by the inconvenience of the pass card frequently not working without multiple attempts (at times having to call for assistance). The available access hours were at times limiting.JOHN N. | Overall Experience
El cliente no dejó un comentario.Jacob P. | Overall Experience
El cliente no dejó un comentario.Mark L. | Overall Experience
Very well taken care of. Clean, Well organized, well maintained, convenient location, helpful and friendly staff. I would recommend this location. Always busy but well staffed!!!!!!Amy S. | Overall Experience
El cliente no dejó un comentario.RaShawn P. | Overall Experience
Excellent service, fast and easy. I will definitely use again.Christine M. | Overall Experience
From the time I walked in I seen nothing but professionalism. I was greeted, my questions were answered and I left feeling like I was given the best value for my money.Krista P. | First Impressions
Good LocationVenys B. | Overall Experience
Staff was helpful and courteous- thanks!marta j. | Overall Experience
The guys were great this is the second time I’ve rented spaceCraig K. | Overall Experience
Extremely convenient and easy to use.Katherine K. | Overall Experience
Very welcoming atmosphere, employees were very helpful as well as the store Manager. Mr Fred showed consideration to my situation of my prior experience. Overall the team exceeded my expectations!!!cynthia c. | First Impressions
The experience of professionalism was above par. Great team at U-Haul Moving & Storage of Plymouth; I HIGHLY recommend this location for all moving and storage needs!ORVIE B. | First Impressions
Great facilitymark r. | Overall Experience
Excellent experienceLaroy L. | Overall Experience
Very well operated business at Plymouth U-haul. Place is immaculately clean all the time. For 16 months I was in and out of the property and also rented vehicles and the staff was always very helpful.Dale W. | Overall Experience
Very nice facility and competent staff.Mark B. | Overall Experience
Our experience was awesome with this uhaul facility. Great staff, clean facilities, super convenient. All staff were super friendly, kind, and helpful!John C. | Overall Experience
The guys here really show great customer service- I needed a short-term facility for temp storage after my mom passed away- they were so accommodating and so nice. Impressive! Will use again!amry r. | Overall Experience
I would recommend this locationKay s. | Overall Experience
The staff was super helpful and so great at communicating details and accommodating. I would recommend U-Haul to my friends!Matthew P. | First Impressions
Staff person was very thorough and friendly in explaining what we needed to do. He also did a walk- through demonstrating how to use cards, where to enter, etc.bj S. | First Impressions
was great facility and staff was very helpful great experience and will use this facility again. thanksJan W. | Overall Experience
Great facility.James J. | Overall Experience
Buenotim h. | Overall Experience
Thanks for letting us try it after renting a U-Haul. While we ended up not needing it more than a month, this was a good experience for us and would recommend it to others.Pamela L. | Overall Experience
I do a lot of business at this location. Never leave with a problem. Will continue using this location for my packing and storage needs.JEFF B. | Overall Experience
I found the staff at this location to be very helpful and friendly. I was feeling so stressed about moving, but they were really reassuring, knowledgable and helpful.LISA L. | First Impressions
It was great and easy accessCynthia S. | Overall Experience
Great service and friendly staffAndrew C. | First Impressions
The building was clean and well lit. The access was convenient and I felt my furniture was safe and dry. Staff was very friendly and accommodating.Joanne B. | Overall Experience
Clean and well run facility!Patti ann c. | Overall Experience
The staff had many busy times of overwhelming people coming in at once but they continuously made a way to satisfy myself and others customer servicemarkell p. | Overall Experience
Great facility, thank you for keeping it clean and easy to use!Paul m. | Overall Experience
excellent servicePAUL B. | First Impressions
good service but a long wait. Need more help to handle everyone!DonLoy F. | First Impressions
EXCELLENT service. Keep it upRakesh N. | First Impressions
The service and the facility exceeded our expectations. It was clean, well lit and provided easy access to the storage units. The loading area was huge, well lit and offered dolly's.Brett S. | Overall Experience
Very very happy Never been so happy with other storages that I had before amazing people overthere Love this place 😊Sylvie S. | Overall Experience
Loved the A?C!Bryan M. | Overall Experience
I paid for the unit through the end of the month. I had NOT checked out with the facility and was terminated because there was nothing in the unit. When I called, the staff was completely rude to me.EDWARD P. | Overall Experience
The staff was amazing and extremely helpful. They didn't rush us even though we came just before closing. They went above and beyond to provide a wonderful experience and help us out.Kimberly L. | First Impressions
ExcelenteAnnette W. | Overall Experience
This place is super clean and accommodating. Staff are very helpful. The bathroom smells great and is clean. I will always come back to this U-haul for my storage needs.Welde D. | Overall Experience
Fred was very patient, informative, and professional in explaining what we need to know. Very impressed!Leif H. | First Impressions
Employees were very helpful and friendly! Facility was clean and secure.marta j. | First Impressions
A+Robert K. | Overall Experience
Service was exceptional from everyone we dealt with. The facility is great. Clean, well-lit, great equipment.Jan K. | First Impressions
Very nice facility that was easily accessible at all hours. The staff was very friendly and helpful. They also have a great sense of humor.Chi N. | Overall Experience
I did not like the rat poison in the unit.Katie K. | Overall Experience
Friendly staff. Hardworking and helpfulStephen M. | First Impressions
ALWAYS HAPPY WITH COMPANYDALE E. | Overall Experience
Very helpful and friendly staff. The storage units are clean and seems very safe and secure.Chi N. | First Impressions
Thanks U-Haul for securing my things,I do appreciate. Everything was well intactSusannah M. | Overall Experience
DURING BUSY TIMES MORE PEOPLE TO HELP AT DESK WOULD BE GREAT OTHER WISE NOTHING BAD TO SAYSarah T. | Overall Experience
Exceptional and friendly serviceKim B. | Overall Experience
I thought I had seen on the website a later time but when I got to the facility, it was not accessible. You have to get very very close to the door for it to open.Arcenia M. | Overall Experience
Only difficulty was with the garage doors. Worked well the first two years. This last six months I would have to push the button to open the garage door and then quickly back out.GRACE W. | Overall Experience
iiiKEN D. | Overall Experience
Reserved the space via phone prior to going to location. Natl support service and on site rep we're great: friendly, helpful, answered my questions, didn't rush me, knew and utilized data system well.emily s. | First Impressions
Went very well.Howard T. | First Impressions
Easy rental process and superb customer service from start to finish! The facility is spotless, easy to access and the covered off loading dock is super functional.Kathleen D. | First Impressions
mWILLIAM D. | Overall Experience
Pretty good.Randy M. | First Impressions
Excellent experience. Very helpful, clean truck and storage unit, friendly employees.Paul m. | First Impressions
Nice units at a fair price.Ronald G. | First Impressions
The overview of the process of how to access the storage unit was informative, friendly, and professional. Extremely well done!KEN D. | First Impressions
Charge me a late fee and i had move out two days before my time and i told them i even rented a truck from them telling them everythingbonteaus s. | Overall Experience
Every one I worked with was great. They explained everything thoroughly.Boris B. | First Impressions
This may be the best u-haul & storage facility ANYWHERE! Staff goes above and beyond to be helpful and the indoor parking , ramp, and storage with numerous carts make moving and storage the bestdonald g. | Overall Experience
I had a ubox so initially getting access to it was a bit of a wait. Because the place was so packed. Always busy. they put my Ubox in a spot so I can easily access it so they were accommodatingnadine w. | Overall Experience
The guys were great, good with detail and were professional.markell p. | First Impressions
OMG amazing staff. I forgot to cancel my unit after moveout; 2 days later a woman called to check in, because she noticed the lock changed while doing rounds. Humidity/mold a long term concern, thoTIMOTHY M. | Overall Experience
Fred Glunz and company were all very helpful and accommodating when I was finally able to retrieve my belongings from their storage facility 3/3/19 to join me in Arizona. They are all AWESOME!Julie N. | Overall Experience
Informative, professional, delightful customer service getting set up with a storage unit. Orientation walk through explaining access was clear and the unit is impeccable. Keep up the great work!Celeste L. | First Impressions
AMAZING Staff and Management!!! 👍BETH L. | Overall Experience
LimpioMaamoun A. | First Impressions
Very efficient and friendly staff. Thank you! After a lengthy few days of packing and moving, it was great to have the speed and efficiency at U-HAUL to finish!PATRICIA A H. | First Impressions
Good experienceDonna D. | Overall Experience
We were impressed with the cleanliness, the staff and maintenance of the facility.Carole F. | Overall Experience
Very friendly and helpful staff.Machelle N. | First Impressions
Very professional group. Would highly recommend to anyone in need of moving and storage assistance.Fred S. | Overall Experience
...Mike S. | Overall Experience
The staff was so helpful and kind and the drive in feature is a huge bonus.! Thank you so very much!! Cathy Corgard Fair and Square Remodelingfair and square r. | Overall Experience
This is a great facility and every staff person we encountered went out of their way to make it a great experience. I would highly recommend!MARJORIE E. | Overall Experience
We appreciated our unit location and convenience.Dianne A. | Overall Experience
No complaints at allken s. | Overall Experience
Gracias.Kristen S. | Overall Experience
Gracias.charlette w. | Overall Experience
Everyone was so friendly and accommodating. Moving can be such a hard time and the staff here made it easier in us.ashlee f. | Overall Experience
The gentlemen that helped me was so nice and answered all of my questions. I was impressed by your facility.Tammy S. | Reservación
We got very good service. Also liked the facility. It was clean, well lit and felt very secure.Carole F. | Reservación
Good staff and secure facilityBob G. | Overall Experience
Everyone was very friendly and super helpful.Amanda A. | Overall Experience
Staff was friendly and very helpfuljuillame d. | Overall Experience
Very clean convenient and all of the staff were helpful and courteousMolly B. | Overall Experience
I thank you and would Recommend up storage to everyone and hall trucksLori H. | Overall Experience
The staff was always very helpful and accommodating! ¡Gracias!Margaret V. | Overall Experience
Nice knowagable Staff. Clean facility and grounds. Very Secure.Kreg L. | Reservación
Staff went above and beyond to be helpful and make things work out even though the place was busy and they were scrambling to keep up.CATHERINE B. | Overall Experience
ACCESS hours would be nice if they were a bit longer, but I understand that it would compromise the security level if it was open during non-business hours.Mats R. | Overall Experience
This is the best mini-storage experience I have ever had!MIKE A. | Overall Experience
The staff was very attentive and the facility VERY clean. Would definitely use them again when needed.Maureen M. | Overall Experience
thank youIDALIA G. | Overall Experience
Great service. Will come back if I have storage needs in futureSTEPHANIE K. | Overall Experience
Turned out the Ubox was the perfect solution to a 2 week gap between apartment moving and a trailer for $5 more than fair!Pam B. | Overall Experience
Great facility from the manager to front line staff! I would rent there again if needed.Gail M. | Overall Experience
Allory was a great employee and I found to be nice and engaging. Unique garage access is a plus.Gary C. | Overall Experience
Your storage facility was A+ in every way.Bruce H. | Overall Experience
Staff was really friendly and pretty knowledgeable.DeJuan D. | Overall Experience
Fred is a really wonderful manager! He went out of his way to be accommodating and helpful. I had a very good experience here, thank you!MIRIAM W. | Overall Experience
NiceAt T. | Reservación
Only had a couple issues. But was fixed right away. Great staff. Very helpful.Linda M. | Overall Experience
Super understanding staff really amazing people.Sophia F. | Overall Experience
Every person I spoke with in Plymouth was very pleasant and helpful.Dale W. | Reservación
Jack Taft Rd north Syracuse NY. He was Professional. Knowledgeable and pleasant.rodey s. | Reservación
The units themselves were nice & the staff was helpful but not marvelous. I would tell the staff did not like their job or dealing with customers. The supervisor Fred was great though.Kayleen H. | Overall Experience
Very pushy salespersonKEVIN K. | Reservación
The staff wasn't very competent. Call had to be made to rectify several situations.Nicolle B. | Overall Experience
Happy with the storage.PUSHPA W. | Overall Experience
.ANTHONY S. | Overall Experience
The facility in Plymouth MN was fully adequate in every way. The faculty on Packers Ave in Madison WI is understaffed-1/2 hour waiting lines and no one answers the phone; not too happy about this.Guy m. | Overall Experience
Staff went above and beyond to answer questions and make sure the move went smoothlyMatthew K. | Overall Experience
U haul was the only choice the price was right would choose u haul again happy with the company the only problem I had was when returning the u box they had trouble getting the receipt to print outadam b. | Overall Experience
This is the only Storage Location I use no matter where I am moving too!MONICA P. | Overall Experience
Thank you Managment was very efficient and thorough .Took the time to show unit and cards and review service rules. Friendly and engaging. Would definitely use again.PAT M. | Overall Experience
There is one are of improvement needed: 1) The bathrooms often went a couple days without cleaning. Bathrooms should be cleaned daily in order to prevent customer discouragement.Jamey R. | Overall Experience
WonderfulDiane H. | Overall Experience
Never a problem. Very clean and employees were always very helpful. Gracias.Susan D. | Overall Experience
Greatlisa a. | Overall Experience
The new guy "Reese", Matt, Fred, two other guys and a female were super helpful at this storage unit. We had two units for almost 11 months. I loved our facility, and the friendly staff!Shannon W. | Overall Experience
An incredibly clean facility. When I think storage facilities I imagine knicks and dents as a normal sight, but everything was so well taken care of. People were extremely nice and helpful. 10/10David J. | Overall Experience
Very Friendly and helpfull staff everytime I went in for supplies or reservations.Eveline R. | Overall Experience
Ridiculous that I brought attention to the fact that the alarm went off several times when I checked in properly. I mentioned it and no one really seemed concernedStephanie L. | Overall Experience
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