Customer Reviews for U-Haul Moving & Storage of Plymouth

8,707 reviews

1225 Hwy 169 N   Plymouth, MN 55441
(Located at Hwy 169 and 13th Ave N, South East corner of Medicine Lake)

(763) 550-5290

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(763) 550-5290

1225 Hwy 169 N
Plymouth, MN 55441
(Located at Hwy 169 and 13th Ave N, South East corner of Medicine Lake)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

joseph barclay 
Rating:
5.0

Customer did not leave a comment.

David Hahn 
Rating:
5.0

They said 2 hours for the hitch installation, and it was 2 hours. No scratches, looks great. The guy installing it knew what he was doing.

Jerry Gelle 
Rating:
4.0

The only complaint I have is I had over half a tank of gas left in the truck and was told to have it at 1/4 full when returned. They said I couldn't get a refund of the excess gas I put in. With the price of gas at this time I think a refund would have been nice.

JEAN DICKEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julie Chaudhuri 
Rating:
5.0

Customer did not leave a comment.

Aaron Larson 
Rating:
4.0

Customer did not leave a comment.

Joel Block 
Rating:
4.0

The check in person we had (a young lady) was very professional and friendly and the whole location seemed to be doing well.

Lori Coutts Fraase 
Rating:
5.0

The staff here is awesome. My online check in wasn't working, but they made everything easy and it felt like everyone there wanted to be there.

ANDREW HUBER 
Rating:
5.0

My experience with the Plymouth location and customer service was good overall. The process on the other hand was handled very poorly and unprofessionally! My initial booking was made in Buffalo. The reservation was then changed to Elk River due to a maintenance issue with the trailer, which is understandable. The issue I had with this change was that I was only sent an email telling me that my location had been changes, no communication asking me if this would still work for me. The next day, the day before my move, the location was changed again to Coon Rapids, an hour and a half away from where I live and where I was moving my son from. I believe someone may have tried to call me for this location change, but I was unable the get the call and no message was left. The size of the trailer was also changed several times due to lack of availability, which is understandable, but the last change was due to overbooking. These changes were made again without notification. I have rented with U-Haul in the past and had decent experiences with each of my rentals. This experience however, made the stressful situation of moving even worse, not knowing what size trailer I would have, where I had to go to get it, or even if I would get a trailer. I am not sure I will be able to trust U-Haul for my future rental needs and probably will not be able to recommend your services to others. I would feel bad being the reason someone else had to go through the same experience I had with this process. Please review your rental and communication processes so your customers do not have added stress to an already stressful process. Thank you for your consideration in this matter.

Ron Schultz 
Rating:
5.0

Customer did not leave a comment.

John KD Smith 
Rating:
5.0

Great job from sales to install.

Jeff Lund 
Rating:
5.0

Customer did not leave a comment.

DAVID ONEILL 
Rating:
5.0

Customer did not leave a comment.

Derek Curran 
Rating:
4.0

Service was very good, truck was clean, but it was a dog, performance-wise. No cruise control was a disappointment.

John Schutte 
Rating:
5.0

Made very good recommendations and completed install very quickly.

KENTON SONNENBURG 
Rating:
5.0

Customer did not leave a comment.

LaKisha Jones 
Rating:
5.0

Customer did not leave a comment.

Steven Scott 
Rating:
5.0

Just a great store. Folks were helpful and had me in and out fast.

michael coleman 
Rating:
5.0

Customer did not leave a comment.

Robert Sellwood  |  Overall Experience 
Rating:
5.0

Matt was awesome! Enjoyed working w/ him.

Neal Reykdal 
Rating:
5.0

Customer did not leave a comment.

FARHAN AHMED 
Rating:
4.0

The first truck they gave me was dirty inside. When I let the staff know they were quick to get me a clean truck. The staff are very nice. I didn't pick above average because the person helping me had his earbuds in and was bopping around to his music. It was just a bit distracting. He was very kind and helpful though.

Monica Hector 
Rating:
2.0

Terrible customer service and employees were rude at pickup

tim` mcilree 
Rating:
5.0

Customer did not leave a comment.

Jon-Christopher Catudio 
Rating:
5.0

Customer did not leave a comment.

Lola Stapel  |  First Impressions 
Rating:
5.0

It was a great experience, both associates we dealt with were very professional, friendly, and helpful. It made our day.

Jon Strickland 
Rating:
5.0

Customer did not leave a comment.

Arnie Hamel 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN HANGSLEBEN 
Rating:
4.0

Customer did not leave a comment.

Jade Anderson 
Rating:
5.0

Great Service!

GARRETT TOMCZAK 
Rating:
5.0

Customer care was very excellent.

jerald Smith 
Rating:
5.0

Perfect transaction starting with the initial phone call. Very professional and friendly staff. Nice clean facility.

Gregory Zillgitt 
Rating:
4.0

Customer did not leave a comment.

Brad Hildebrand 
Rating:
5.0

Customer did not leave a comment.

Sheila Gothmann  |  First Impressions 
Rating:
5.0

The manager, Fred, is amazing. Good team and location.

cindy noll 
Rating:
5.0

Perfect storage. Easy access with carts and everything necessary to make moving stuff easy. The staff were always helpful and friendly.

Lisa Sussen  |  Overall Experience 
Rating:
5.0

The truck I got had a failing fuel sending unit resulting in a dead spot on the fuel gauge between a half a tank and 7/8 of a tank which in turn cost me an extra $25-30 in fuel as I was unable to fill the truck back up to the imaginary 5/8 of a tank they said it had for the return.

Christopher Sapp 
Rating:
3.0

The mobile check in experience was VERY slow but overall was smooth.

Alexander Block 
Rating:
4.0

Customer did not leave a comment.

Richard Anderson 
Rating:
5.0

Super friendly, clean facility.well run

phillip johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kevin meraz 
Rating:
5.0

Customer did not leave a comment.

John Monte 
Rating:
5.0

Service was excellent and expeditious. Very polite and enthusiastic team!

Mark Ruehle 
Rating:
4.0

All is excellent. Just the wait time to talk to an actual person when calling in took a long time. Other than that, it was a great experience.

Virginia Antony  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Libby Poyzer 
Rating:
5.0

Excellent staff and service!

PAUL FITZGIBBONS 
Rating:
5.0

Easy and affordable

Brett Ramert 
Rating:
5.0

Customer did not leave a comment.

Guy Kunde 
Rating:
5.0

Customer did not leave a comment.

Rohn Peterson 
Rating:
1.0

The assistant manager was very passive aggressive rude and sarcastic. He kept talking over me while I was talking and wouldn’t answer my direct questions. I explained to him that when doing business with people there is a level of professionalism that he must maintain, and his response to that was the most antagonistic smile with no verbal response. He made the business transaction very hostile and uncomfortable for me if I could change locations of my storage space I would in a heartbeat.

shardae johnson 
Rating:
5.0

Customer did not leave a comment.

Mohamed Hagi 
Rating:
5.0

Excellent to work with!

Lois Selle 
Rating:
5.0

Amazingly friendly and knowledgeable staff - thank you!!

Pamela Haats  |  First Impressions 
Rating:
5.0

All of the personnel were helpful and courteous.

GARRETT TOMCZAK 
Rating:
5.0

Customer did not leave a comment.

Thomas Beagan 
Rating:
5.0

Customer did not leave a comment.

Andy Nagel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Krosby Kludt 
Rating:
5.0

So far you are doing excellent

FAMARA JARJU 
Rating:
5.0

Great facility, great staff, great layout, super clean, well-lit - super easy to use! I love this climate controlled facility!

Wayne Lindholm  |  Overall Experience 
Rating:
1.0

Honestly, I am not sure why anyone has a job... I went to 4 locations. Wasted a tank of gas and lied to multiple times. Wow!!! That is all I can say. This is our future? Very sad!!!

Korey Luhmann 
Rating:
5.0

Customer did not leave a comment.

gean quine  |  First Impressions 
Rating:
5.0

Staff couldn’t have been friendlier and hitch installation was quick and professional.

steve tufo 
Rating:
4.0

Customer did not leave a comment.

Sammie Cole 
Rating:
5.0

Customer did not leave a comment.

Mitch Passe 
Rating:
5.0

Usually I never have any problems. However, this time they charged me for 1/16 of a tank of fuel. Pretty sad that they were that picky.

Christian Watson 
Rating:
5.0

Customer did not leave a comment.

Fishman Carp Bescheinen And Law Office  |  Overall Experience 
Rating:
5.0

Very helpful.

Richard Johnston 
Rating:
5.0

Customer did not leave a comment.

Richard Borst 
Rating:
5.0

I was not told I needed to fill up the tank when done. It was given to me with half a tank already and I got stuck with the bill for gas I didn't use

Andrew Fristed 
Rating:
5.0

Great service - team was very helpful.

Douglas Fischer 
Rating:
4.0

I realize an open trailer in MN in the winter is a tough thing to manage, but the fellow’s lame attempt at clearing snow and ice wasn’t what you would call well done. My boxes got wet while the snow and ice melted in the uhaul storage area while I unloaded onto carts. I could have used a tarp on the bottom of the trailer, so I got what I deserved, too.

Thomas Beagan 
Rating:
5.0

Everything was great.

dean pouliot 
Rating:
5.0

The employees were helpful, professional, and very friendly!👍

Noel Westphal 
Rating:
5.0

Customer did not leave a comment.

Katherine Jaeger 
Rating:
5.0

Customer did not leave a comment.

Adam Wold 
Rating:
5.0

I was impressed by the staff attitude, professional manner and everything was smooth and easy. Great! Would recommend and return.

Michael Casey 
Rating:
5.0

Customer did not leave a comment.

David Robinson 
Rating:
5.0

Customer did not leave a comment.

JAMES KING 
Rating:
5.0

Great service thanks guys

Janice Young  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Justin Schwartz 
Rating:
5.0

Good service

jose palma 
Rating:
5.0

Customer did not leave a comment.

Pamela Wright 
Rating:
4.0

The dude with the beard, long finger nails, and who stares at you (at the counter Monday 2/5/2024) is very unnerving. However, he did arrange lockers to satisfy my needs since the single size I needed was not available. So, I got storage that will work, just a weird experience and slow to get there.

Thomas Beagan  |  First Impressions 
Rating:
5.0

Really easy and efficient. Thank you for enabling a smooth process. Regards, Linda

LINDA JACOBSEN 
Rating:
5.0

Customer did not leave a comment.

Julianne Gannon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Harvey 
Rating:
5.0

Customer did not leave a comment.

julianne gannon 
Rating:
5.0

Customer did not leave a comment.

Tina Saunders 
Rating:
5.0

Customer did not leave a comment.

Jeff Dunn 
Rating:
5.0

Customer did not leave a comment.

Jalonda Cage  |  First Impressions 
Rating:
5.0

N/a

LAQUINTA DE SHAZOR 
Rating:
5.0

I was told to bring the truck back full. It was not full. I ended up putting 8 gallons back in for only driving 51 miles of highway driving. The truck I rented has an estimated MPG of 10 and mine ended up being 6.375 mpg.

Kyle Simonson 
Rating:
5.0

staff is very kind and helpful :)

Kaile Phetsarath 
Rating:
5.0

There seemed to have been some technical issues with the uhaul website/app but the uhaul staff handled it with professionalism and made sure I was helped in the best way possible given the circumstances.

Elizabeth Roberts 
Rating:
4.0

Customer did not leave a comment.

Carole Lukanen 
Rating:
4.0

Had a little difficulty finding the truck but all turned out ok.

Tim Monson 
Rating:
5.0

Customer did not leave a comment.

Matthew Renn 
Rating:
5.0

I have a couple bad experience long time ago with U haul. just back to you guys and I’m really impressed with the customer service and everything. you guys rock ! definitely I will be back!

carlos becerra 
Rating:
5.0

Great staff, well run location! Always friendly and helpful!

Charles Upham 
Rating:
5.0

Customer did not leave a comment.

Guy Scheffler 
Rating:
5.0

I am moving to Chicago, which is why I closed my account.

Joseph Steiner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patty Zahra 
Rating:
5.0

Customer did not leave a comment.

Rebecca Anglin 
Rating:
5.0

Super friendly staff! This U-Haul location is awesome!

Chris Cahill 
Rating:
4.0

All good! Thanks for the quick service!

Kay Diers 
Rating:
5.0

Customer did not leave a comment.

Michael Mason 
Rating:
5.0

Customer did not leave a comment.

Marty Schiltz 
Rating:
5.0

Customer did not leave a comment.

Roland Brenny 
Rating:
5.0

Customer did not leave a comment.

Gene Glawe 
Rating:
5.0

Gobble Gobble

william brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

song vue  |  Overall Experience 
Rating:
5.0

Loved it

donielle hall  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ANDREW OLSON 
Rating:
5.0

All good!

Mike Miller 
Rating:
5.0

Great equipment selection and helpful staff.

Kevin Langford 
Rating:
5.0

Customer did not leave a comment.

Chris Gibbs 
Rating:
5.0

I can’t think of anything. The equipment I rented was in great shape. The people that took care of me were all in a great mood; very nice and professional. All in all, my experience was all I could hope for.

Philip Loveless 
Rating:
5.0

Excellent location. Extremely professional yet friendly employees. The entire facility was always very clean as well.

John Fisher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jack Hauser 
Rating:
4.0

I was supposed to pick up in hopkins early Sunday and everything was a mess and i couldn’t get to the reservation and i kept getting transferred from one rep to another and they kept asking “ how can we help” so i had to wait over 45 mnts on the phone in a 20 degree weather. That location should not be open if they don’t know how to operate and give access to keys for peace to get the trucks. Also another customer had the same issue while i was there

Marwan Merhy 
Rating:
5.0

This storage facility was always well maintained and very clean. There were always carts available for easy move-in and move-out. The staff was always friendly and made my visits there very easy. I would highly recommend this to anybody needing storage.

Shane Kerska  |  Overall Experience 
Rating:
5.0

Great storage facility. Cheap, convenient, and well maintained and managed. Kind and helpful staff. Would recommend to anyone who wants a safe place to store their belongings.

Whitney Lee  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Duchon  |  First Impressions 
Rating:
5.0

Those guys are awesome

James Sukut  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donessa lowry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vonshay Simpson  |  Overall Experience 
Rating:
5.0

Friendly staff. Great personalities and good advice given.

Kuan Teoh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Sherwood  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Tammy Keesling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Schultz  |  Overall Experience 
Rating:
5.0

Was able to downsize storage units as I visited this location for at least 16 weeks - would arrive via Metro Mobility, get at least one box to bring back to the assisted living unit, and could wait in their lounge ( watching TV ) while waiting for my Metro Mobility return ride. Hope to get staff BBQ Chicken Wings the day before Thanksgiving . . .

Peter Boatman  |  Overall Experience 
Rating:
5.0

The bathrooms by the storage units was always dirty. The access hours could work for most extended through midnight instead of 10am and opened as early as 4am.

Dorothy Ngetich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Dingler  |  Overall Experience 
Rating:
5.0

The staff is very knowledgeable and friendly. Easy to communicate what my plans were. I was impressed with everyone that helped.. Thank you again for an effortless move for me.. God Bless Brad Carlson.

Brad Carlson  |  Overall Experience 
Rating:
5.0

Great service with professional and very friendly representatives

RANDALL DAHN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachele Edwards  |  Overall Experience 
Rating:
5.0

Fred Glunz was terrific. He was by far the best rental agent/facility manager I have ever encountered. He’s a treasure.

Bethany Culp  |  First Impressions 
Rating:
5.0

The employee who set up my rental was very friendly, knowledgeable and helpful and he made the process so easy. The facility was very clean and access was great. Thank you.

linda leimer  |  Overall Experience 
Rating:
5.0

Overall, great customer service and honest environment

Melvin Zeah  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEANA WONG  |  Overall Experience 
Rating:
3.0

The constant rate hikes were extremely annoying! And what ultimately lead to me leaving.

Kimberlee Nelson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

paul christiansen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doborah Ellsworth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Hultman  |  Online Move In 
Rating:
1.0

The access doors to the area where we were had only a single regular door to go through, our leather couch was too big to fit and damaged the leather. The staff acted like it wasn’t their responsibility to help or come and look to see what the problem was or how to get it to work. Small carts to use for transferring to storage. We should have gotten advice, like get a bigger unit and maybe there was another entrance with double doors we could have been told about! Poor service!

tyla randol  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Vittek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jenna Lueck  |  Overall Experience 
Rating:
5.0

Staff was excellent! Always helpful, friendly, excellent customer service. Customer service is hard to get in most places but not at U-Haul. U-Haul offers the BEST customer satisfaction I have ever received. I will tell everyone looking for storage space to go to UHaul.

Linda printup  |  Overall Experience 
Rating:
5.0

Helpful staff.

Randy poyorena  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matthew Sorensen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Staci Kyrola  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Duane Swenson  |  Overall Experience 
Rating:
5.0

Now a days you never know what you’re going to get customer service wise. Most of the time people are disinterested and unwilling to go be helpful and provide anything beyond the basics of showing up. BUT that was not the case and my experience at this location. The facility was clean and well maintained. The layout of the equipment was well organized making getting in and out a breeze. The best part of my experience was the people. Everyone I came in contact with was friendly and helpful. Definitely a throw back to a time when employees cared you gave them your business. Specifically I would like to highlight Jacob. He went out of his way to make sure I understood everything about the storage facility and what I needed to know returning my truck. He even helped me with directions to the nearest gas station. As someone who worked in retail management these were the kind of employees I loved to steal away and build my business full of. He is an “A” player and I sure hope he is recognized as such. Overall I would 100% use U Haul & Storage of Plymouth in the future and will recommend anyone else I know to do so as well. Thanks to the team for a great experience and I’ll be seeing them again soon!!

Andrew Crook  |  First Impressions 
Rating:
5.0

Great Company and Employees.

leroy thompson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

steven tristan  |  Overall Experience 
Rating:
5.0

They Rock !!!!!

Janet Campos  |  First Impressions 
Rating:
5.0

Thank you so much

DIANA JOHNSON   |  Overall Experience 
Rating:
5.0

Staff are courteous and efficient, professional and helpful.

Reginald Veilleux  |  Overall Experience 
Rating:
5.0

The staff we worked with was very pleasant and made the process so easy. He was so helpful and efficient. The facility is clean and it was easy to move our items in. Thank u.

linda leimer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Trish S Mutsigwa  |  Overall Experience 
Rating:
5.0

Premise was spotless! Safe. Busy but so helpful and patient. Real pleasure.

KIMBERLY MAYER  |  First Impressions 
Rating:
5.0

The staff were amazing, friendly, and so helpful. The facility was super clean. Easy to access everything. Thank you

judith wright  |  First Impressions 
Rating:
5.0

Staff was very professional, thorough in their delivery of information and respectful.

Charlotte Miller  |  First Impressions 
Rating:
5.0

The staff helped locate carts to help with the move-in and the facility was spotless.

Elizabeth Villafana  |  First Impressions 
Rating:
5.0

The staff at Plymouth Uhaul are exceptional! They were professional and well informed. It was such a great experience from truck rental to storage unit rental. Keep up the great work!

Kathryn Burg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephan tudor  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Bessie Pierce-Tyler  |  First Impressions 
Rating:
4.0

Staff was well trained. Thanks

Irene Reed  |  Overall Experience 
Rating:
5.0

Trying to find the storage was confusing I had trouble finding my storage unit that is all it took me like an hour to find it

manuela gachuzo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Olson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Haider  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tony tannous  |  Overall Experience 
Rating:
5.0

Thoroughly enjoyed this storage place, loved my time there it was clean and well kept. Secure building and conveniently located.

Christiana flomo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Mashaal  |  Overall Experience 
Rating:
4.0

Thank you

CAMEO MCKINNIES  |  First Impressions 
Rating:
5.0

Thank you to all the staff. That you Fred. Awesome place. I highly recommend.

Anthony Watson  |  Overall Experience 
Rating:
5.0

Only one staff that I met was friendly. The others are somewhat helpful but cold in personality

James Lo  |  Overall Experience 
Rating:
1.0

The person who helped me with my rentals of both the cargo van and storage locker was SUPERB. This man was the most helpful and pleasant person I have experienced in any customer service re in a LONG LONG time. I'm sure you can find out who helped me as I don't recall his name but he's definitely an asset to your company.

KAREN MANNING  |  First Impressions 
Rating:
5.0

This place is dope

Madeline Copeman  |  First Impressions 
Rating:
5.0

I will always go to this location, convenient and easy. Staff excellent!

Jennifer samuelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Boies  |  Overall Experience 
Rating:
5.0

just great, maybe could use an extra employee ( sometimes moderate wait-time in person and can have app issues (

Ryan Bane  |  First Impressions 
Rating:
5.0

Since acquiring the unit, Maddie has been very helpful explaining the facility’s features. I got a 10X10 unit then needed to switch down to a 5X10 unit where Maddie again explained the process and easy relocated me to better use the space needed for my storage items. Friendly and patient service help is in short supply but I’m thankful Maddie showed her very professional customer service abilities can be provided even in a busy service business.

Rupert Lawson  |  First Impressions 
Rating:
5.0

The facility and storage units are very clean, and there are carts and a large elevator right there to make the move in process very easy.

Shane Kerska  |  Online Move In 
Rating:
5.0

Very friendly and knowledgeable staff.

stephan tudor  |  First Impressions 
Rating:
5.0

Wonderful experience. Everyone was super nice.

Rashonda Moore  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS KLINE  |  Overall Experience 
Rating:
5.0

The facility was always clean and staff was very friendly.

Stacy Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin Lorenz  |  First Impressions 
Rating:
5.0

Love you god bless

Elizabeth Wehmas  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Crystal Johnson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOSEPH LOEWEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diane Tyrrell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOUIS COATS  |  First Impressions 
Rating:
4.0

Staff could be friendlier.

Penny Rock  |  Overall Experience 
Rating:
5.0

The process to rent was very easy and the staff was helpful in answering any questions. The facility was clean and secure and there were always carts available if needed to help move things around.

Shane Kerska  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Vittek  |  First Impressions 
Rating:
4.0

The young lady who helped me is amazing. She was working so hard. I had a number of issues like being assigned lockers that were not available, a dirty locker, and the size I reserved not being available. She was so attentive and friendly.

Laura Vandal  |  First Impressions 
Rating:
5.0

Everyone was very helpful and thanks for the free month of storage from renting a truck with you.

brad howe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hunter Berkelman  |  First Impressions 
Rating:
5.0

U-Haul storage unit in Plymouth I felt was of the upmost excellence in location, any ease of loading and unloading… And the personnel was always friendly and accommodating. I had lost my key at one point, and they were very helpful to make sure that I had access and to shut down access to my unit, when I thought someone else had my key. The storage unit was always nice and warm with rollers ready to go for all my stuff in a facility that I could bring my car into that was inside and heated away from any weather. Best place to store my stuff!!!!

Prism Love  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon Cormier  |  First Impressions 
Rating:
4.0

They are very friendly help a lot the facilities clean

SHADIYA ABDI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juliana Hoffman  |  First Impressions 
Rating:
5.0

We stored my moms things there when she died and you were more than helpful and we appreciated that Thank You

Linda Haas  |  Overall Experience 
Rating:
5.0

The facility was spotless, very well maintained and feels very secure; staff got me checked in really quickly and were very helpful

richard gregor  |  First Impressions 
Rating:
4.0

Nice to do business with. Could add another special service for pick up truck to move and deliver only stuff to various locations.

Catherine Adiang   |  First Impressions 
Rating:
5.0

Great

JUDY BODEEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Thompson  |  Overall Experience 
Rating:
5.0

This location helped our move go so smoothly! So clean & the courtesy of the carts was amazing!

Miranda Fann  |  Online Move In 
Rating:
5.0

Fred and staff were excellent, friendly and helpful. The building was well kept. We have rented other Uhaul storage units at other locations. This by far was the best.

PETER NEWLAND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CYRINA OROZCO-GONZALEZ  |  Overall Experience 
Rating:
5.0

Super helpful and friendly!

Charles Upham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarri Danker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH TAYLOR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jodie Anselmo  |  First Impressions 
Rating:
5.0

Staff was friendly and everything went smooth. This facility even give me a free new lock with the storage.

Mai Vue  |  Online Move In 
Rating:
2.0

I could not figure out how to stop the alarm on the lock of the door tried swiping the card 3 times and still would go off, cancelled my storeage

sarah robeck  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wendy Waszut Barrett  |  First Impressions 
Rating:
5.0

Andre & Fred were very helpful and friendly.

Robin Dahlberg  |  First Impressions 
Rating:
5.0

They were really helpful! And did explained everything how it works!

Shaylyn Towers  |  First Impressions 
Rating:
5.0

Very professional.

George Appleby  |  Overall Experience 
Rating:
3.0

Advise U-Haul upgrade to U-Haul trucks because my battery had died in the truck

madison sipe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Siddarth ramachandra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josh Prange  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sanettra murray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

diane Jahnke-Miller  |  Overall Experience 
Rating:
5.0

Garret was so great & helpful. Then his work partner put up its these 2 old ladies not figuring out how to get the plastic tie off the lock. He WAS SO PATIENT, KIND & LITERALLY CAME RUNNING TO HELP US. We wouldn't have blamed either one of them for being a little irritated with us but they were so so great! Thanks guys!!

Jacqueline Caron  |  First Impressions 
Rating:
5.0

Staff was super helpful. Very nice. Storage facility was perfectly clean and they had lots of carts to help move things.

Lance Schlimgen  |  First Impressions 
Rating:
5.0

The hours could be a little bit later, otherwise its a great atmosphere, everyone was more than helpful and very friendly and approachable. I had zero issues and no complaints on my end.

stefanie scharbach  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA BRANDT  |  Overall Experience 
Rating:
5.0

Very convenient, well designed storage facility. Good service and good prices.

guy kunde  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lisa Bunker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deronna Phillips  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Ali Cia Anderson-Campell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Linnell  |  Overall Experience 
Rating:
3.0

Was unloading late around 9:15pm and at 10:10 the doors to the storage locked and wasn’t informed when got the unit that the place locked down automatically! But there was a sign on wall that said 24 hour access! Guess that sign need to be taken down! Had to wait till the next day to finish! Someone needs to explain that they automatically lock the doors at 10:00pm.

Mitchell Pinion  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Linder  |  Overall Experience 
Rating:
5.0

Grade Job

vladimir obuhov  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Grace  |  Overall Experience 
Rating:
5.0

The staff were all awesome! They were helpful, polite, friendly and efficient. I was so impressed with all of them. I haven’t been impressed with other locations however, just this one I found to be special.

Melanie Hoyos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFF BELLEAU   |  First Impressions 
Rating:
5.0

Outstanding in every respect

Matthew Thompson  |  Overall Experience 
Rating:
5.0

The staff was really friendly and helpful. I will recommend this facility to friends and family.

Doug Kuehn  |  Overall Experience 
Rating:
5.0

Very friendly staff and helpful

Veronica Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

julie latterell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly Gabrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Autumn butler  |  Overall Experience 
Rating:
5.0

On a scale of 1-10 Fred is a 15!!! His enthusiasm for work, knowledge of his business, and professional yet personal handling of customers make him head and shoulders above the rest ! Simply will not find that kind of talent anywhere else you go. Hope his passion becomes contagious for the rest of his team but if you happen to get ahold of Fred when you call or visit you will appreciate what a gift he is in this world!!! Certain Fred will get even more responsible opportunities with U-Haul or a company of his choosing in the future given his talent, motivation , and all around pleasant disposition but i will always be greatful for the interaction and his abilities to make my move a lot better just because he worked hard and cared about the customer!!!!!

joe denny  |  Overall Experience 
Rating:
5.0

Very helpful and knowledgeable staff.

Veronica Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret Hasbrook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACKIE SMITH  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

REBECCA IVORY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jesus Pineda  |  First Impressions 
Rating:
4.0

Staffs can be more friendlier…….

lamin janneh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dayne Foti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

limin wang  |  Overall Experience 
Rating:
5.0

Fred is awesome and very helpful.

mike venegoni  |  Overall Experience 
Rating:
5.0

This is the best U-Haul experience I’ve had. No pain, no frustration.

David Mahnke  |  Overall Experience 
Rating:
5.0

Customer service explained everything to me in detail. My agent physically walked me through the process showing me my unit, the key card check in and made sure the lock for the door was good. Best experience, I highly recommend this store.

Mary Jo Pottebaum  |  First Impressions 
Rating:
4.0

When I got to the facility in St. Louis Park they got me all set up and then give me a tour of not only my storage unit but how to work the door and the locking system and also showed me where the bathrooms were an extra things that people were getting rid of it was very nice

Prism Love  |  First Impressions 
Rating:
4.0

There wasn’t a trash can to use!

Derrin Turnage  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Amari Frazier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james johansson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Essen  |  Overall Experience 
Rating:
5.0

Well please

bobby mosley  |  Overall Experience 
Rating:
5.0

The staff person who helped me was exceptional! So kind and patient and very knowledgeable. He is a great representative and the best customer service I have received in a very long time.

Linda printup  |  First Impressions 
Rating:
5.0

The young man,was very helpful 🙏🏾😍

Valarie JONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cory Ohnsted  |  Overall Experience 
Rating:
5.0

Keep up the great work.

SAM BETTIE JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elena Lyons-Macatee  |  First Impressions 
Rating:
5.0

This site is well maintained and operated! We finally figured out the disarm and door access with the card. The rest was easy. Love the carts to use!!

Jennifer Buckley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MACARIO LOPEZ PALOMO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erica Davis  |  Online Move In 
Rating:
5.0

Beyond excellent.

Abdulhameed Ba Hakim  |  First Impressions 
Rating:
1.0

We encountered many issues: 1. They charged us for a lock even though I read that it was supposed to be free. There was already a free lock in the unit when we opened it, and they couldn't figure out how to give me a refund on the lock for about an hour while we unloaded. It was a time drain and a headache. 2. There is a large container of rat poison in the storage unit with drippy liquid on top of it - GROSS and unsafe! And there is bird droppings outside our unit on the floor (so birds can poop into our unit from the open ceiling) 3. But the worse part is that it was not explained that this is an ABOVE GROUND UNIT and can only be reached with portable stairs - super difficult and inconvenient!!! We struggled to get our heavy furniture into the unit, and we regret getting this unit to begin with. Bad experience, and we will be looking for a different facility.

Kelly Basten  |  First Impressions 
Rating:
5.0

I had 4 storage units for 6 months and I could not have had a better experience!!! The load dock area is great and easy to access, the building is kept very clean and the units were easy to get to even on the 2nd floor. On top of it all the staff are great and super friendly! I would definitely recommend anyone thinking about storing their items at a facility consider this one!

Brent Lindquist  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Limin Wang  |  Overall Experience 
Rating:
5.0

I will recommend this U-Haul to anyone and everyone I know who needs storage or trucking needs 🤘

Joseph Rachwal  |  Overall Experience 
Rating:
5.0

Many of the employees were very friendly and knowledgeable, I encountered one who was rude otherwise everyone else was pleasant. This is the third time I have used your facilities for renting a truck, first time for storage.

Rebecca Bush  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane Gross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheri SMITH  |  Overall Experience 
Rating:
5.0

I have used U-Haul for a number of things from packing to storage to moving. I have always had a pleasant experience. The staff is more than helpful and will answer any of my many many questions.

Jennifer Buckley  |  First Impressions 
Rating:
5.0

Great service

JACKIE SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peter Moroz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ray Watson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dean Wicks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAITLIN SABBY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelly Golden  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shane Kerska  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

shakeita johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Forro  |  Overall Experience 
Rating:
3.0

I can’t evaluate it I haven’t gotten the paperwork, it’s sometimes very difficult to get through on the phone at times. The place is very clean, staff was friendly but I don’t understand how they can rent out anything without a printer?

Dawn Leaf  |  First Impressions 
Rating:
4.0

There was some miscommunication as far as rental dates & when charges began etc. However, it has been corrected.

Renee Cook  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Haider  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Megan Goutermont  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lucy Sorensen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darrant Nyanusi  |  First Impressions 
Rating:
5.0

Friendly service and helpful staff. The best storage facility in the Twins Cities area.

Pedro Albino  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clark Jenney  |  Overall Experience 
Rating:
5.0

I'll give it a five star rating. Have used it 3-4 four times, each time for 3-8 months.

tom berg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Loe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Gabrick  |  Overall Experience 
Rating:
5.0

We had a very long and hard day of moving but U-Haul Moving and Storage were so helpful and accommodating. They were wonderful to work with!

Katie Talamantes  |  First Impressions 
Rating:
4.0

I found it difficult to back into the facility...but it wasn't my vehicle which added to my frustration.

Kim Romine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John McGough  |  First Impressions 
Rating:
5.0

The staff, Fred, Garrick, and Mark were helpful and professional. Thank you!

sara hart  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kearra Carter  |  Online Move In 
Rating:
5.0

Clean facility and friendly staff.

Clayton Barton  |  Overall Experience 
Rating:
4.0

Great to be able to unload or loud vehicle in cold weather

Carolyn Lewis  |  Overall Experience 
Rating:
5.0

Team went above and beyond when my original storage unit was not clean and ready for my movers. Was very pleased with how quick they were to resolve the issue and find another unit for me.

Jenna Lueck  |  First Impressions 
Rating:
5.0

clean, well-maintained facility with excellent amenities. friendly, helpful staff!

Steven Gilmore  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

steve schiffman  |  Overall Experience 
Rating:
5.0

These guys are the best.

Michael LaQuey`  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Oberstein  |  Overall Experience 
Rating:
5.0

Always a good experience.

Randy Burk  |  Overall Experience 
Rating:
5.0

Fantastic experience, like new facility, super friendly and helpful staff. Thank you!

Peter Racz  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert Day  |  Overall Experience 
Rating:
5.0

Staff was friendly, helpful, knowledgeable, and gave good directions

matthew Lindquist  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Courtney Schmidt  |  First Impressions 
Rating:
5.0

Thank you

Sarah Molnau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Devin Linderholm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terri Cope  |  First Impressions 
Rating:
5.0

Very easy and nice to work with

Sheryl Erickson  |  First Impressions 
Rating:
5.0

The staff were very helpful and extremely efficient. The storage space we rented was clean and well lit and the entire facility is kept up well. I felt good knowing my items were secure. Thank you!

Ed Macdonald  |  Overall Experience 
Rating:
5.0

I have to say this was probably my best experience with U-Haul ever. I so appreciated the setup of the on-site storage and supplies, but most importantly to me was the helpfulness of the staff and manager. I will recommend this location for anyone with storage or moving support needs.

patrick lealos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Freels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachary Renk  |  Overall Experience 
Rating:
5.0

The staff is very helpful and friendly. The building and storage lockers are very clean, easy to get to with plenty of carts available to use. I would highly recommend to all who are looking for a temporary storage facility!

lori JERGENSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Wenner  |  Overall Experience 
Rating:
5.0

Seriously it was perfect

Mark Streeter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Clark  |  First Impressions 
Rating:
4.0

Unable to rent a truck due to my son Sheldon Haskins is on the do not rent list and I paid in full for truck January 2020 and now we can’t move the stuff out into storage. It’s really bad.

Shaeshalaye Sanford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ramiro munoz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy West  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Linder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Swanson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tiffany Harrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY PRINTUP  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jeremy Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cheryl gustafson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

thomas kessler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KELLI SEBWE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Garrison  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Pamela Foster  |  First Impressions 
Rating:
5.0

I was pleasantly surprised how helpful the staff at that location was. The facility is excellent. Everything has exceeded my expectations.

patrick lealos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

megan oleary  |  Overall Experience 
Rating:
5.0

Great staff!

Norman Fulmer  |  Overall Experience 
Rating:
1.0

If I could give a negative review I would. I literally had NOTHING go right with UHaul other than the truck was actually there when we picked it up. Of course it didn't have gas, NO moving blankets, No 2 wheeler. Our packing supplies we ordered only the boxes showed up, no packing tape, bubble wrap, or any of the other smaller items ordered to move... I called to have them looked into and resent. NEVER did receive them. Had 10 people there to move here and we were still running to the sore getting more supplies to finish the kitchen. Getting someone to talk to on this was HORRIFIC!!! Kinda hard to move when you have to go out several times to get the product you ordered and it never came. Then the other thing that I thought was crappy is that I bought 2 padlocks in Custer, SD to lock the truck and put on the storage units. I found out they have to be a certain kind of padlock. NOWHERE does it tell you this. I am really disappointed with UHaul and would never recommend them to anyone. Not sure how they have stayed in business this long, but I will use any other company for the second half of my move OTHER THAN UHaul.

Kim Hanson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dwight Hansen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna Dent  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ayesha Barker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lamarr sullivan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jonathon Throndson  |  Online Move In 
Rating:
3.0

The storage unit was good for the three years we had it But the one-way rental trailer to AZ was a nightmare damage to our new truck tailgate from improper install of our hitch that the staff did he didn't install the right way!!!!

Sandra Kornokovich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Duane Kovala  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom Fry  |  Overall Experience 
Rating:
4.0

Saw a gross giant spider, but otherwise pretty good!

Noella Merchant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TONY FITCH  |  Overall Experience 
Rating:
5.0

Fred was very helpful and troubleshooted any issues with ease and friendliness. Very pleasant experience. U-haul is so convenient and affordable! Highly recommend this to anyone who is in midst of moving or just needs a space to store your belongings. Thanks!!

KELSEY THOMPSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AMETHYST MACRAE  |  First Impressions 
Rating:
5.0

Although understaffed, the guys were friendly, efficient, and helpful.

Mike Lambert  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Danielle Durant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don Olson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TONY FITCH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca McLaughlin  |  Overall Experience 
Rating:
4.0

Bathrooms need to be cleaned more often.

Stephen Woodrich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Youje Nyantee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amit Pandey  |  Overall Experience 
Rating:
5.0

Super helpful at the office desk and really appreciate that I could load/unload inside docking area!

Rebekah KArkhoff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dek mohamed  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jessica janczy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matt Petersen  |  Overall Experience 
Rating:
5.0

Fred does it great job managing this facility. This was my first expirience with Uhaul from rentals to storage and Fred made it easy. It was always in tip top shape, with docks, elevator, public restrooms, isles clean all the time. Facility maintenance and up keep was also top notch, never a light out. The crew takes pride in this facility!

kevin lind  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carl Orstad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Latimer  |  First Impressions 
Rating:
5.0

super thank you

Carlos Quinche  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Bodine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Lund'rubendor  |  First Impressions 
Rating:
5.0

The manager here was amazing! Such a helpful and kind man.There was also a young man who worked on Wednesday who was extraordinary. Went above and beyond necessity to help me. I don't remember his name but I wish I did. He was not the gentleman who checked me out but the person next to him. He's younger, longer hair maybe shaved on the sides... anyway he was great! Answered all my questions and helped me navigate the rental/storage process.

Whitney Lee  |  Overall Experience 
Rating:
5.0

Fred Glunz (general manager) and his team run a great operation. I highly recommend them.

DOUGLAS DAGGETT  |  Overall Experience 
Rating:
5.0

Great facility, staff very accommodating!

Gary Westman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toby Sarahan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Staci Kyrola  |  First Impressions 
Rating:
5.0

Pues tienen excelentes empleados y limpias las instalaciones

emilio maldonado escobedo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrey Lukashevich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Barnett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amit Pandey  |  First Impressions 
Rating:
5.0

I had such a great experience here! I’ve interacted with at least 4-5 of your team members and everyone was wonderful. Thank you for making something so stressful like moving a better, easier experience. I really appreciate you!

Jennie Novellino  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Winters Pork  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachelle Martini  |  First Impressions 
Rating:
5.0

Have not moved in yet, but initial impression was very good

ali van ash  |  First Impressions 
Rating:
1.0

missing one way truck and had to drive 4 hours back and fourth to bring it back

Sophia Zizzo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Tarleton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DYLAN NELSON  |  Overall Experience 
Rating:
5.0

Helpful and accommodating staff and manager, Fred.

Jad Salman  |  Overall Experience 
Rating:
5.0

My only complaint would be the length of time to rent my storage locker. It was at least 40 minutes. I made a reservation online. They tried three times to use it. They finally canceled the reservation and set me up like I walked in and asked to rent a locker. The guy that seemed to be the manager stepped in and got me going. Very nice rental facility. Was surprised how clean and bright the locker area is.

Privacy Request  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shirley Bentzen  |  First Impressions 
Rating:
5.0

Great place with great service and excellent staff. Everyone was very friendly and helpful. Highly recommend you guys!

Bud Tanton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Winters Pork  |  First Impressions 
Rating:
5.0

The Plymouth U-Haul staff were excellent and friendly. I would definitely recommend their services and products. I had no surprises and the staff explained the storage regulations and hours so there were no issues.

Kenneth correll  |  Overall Experience 
Rating:
5.0

Very personable employees, fair prices and clean truck and well maintained.

Richard Johnson  |  First Impressions 
Rating:
5.0

Staff and Owner were friendly and gave clear directions. Super easy to move things in.

Chelsea Mucha  |  First Impressions 
Rating:
5.0

Staff was helpful and courteous for equipment rental. The rental app would not work, so they was disappointing , but other than that, no issues.

brian neale  |  Overall Experience 
Rating:
5.0

No issues. Would rent again. Moved out and reserved a truck in the next couple weeks. Will see them again. Nice people and helpful.

Donisha Law  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virginia Hagstrom  |  First Impressions 
Rating:
5.0

The move out was particularly complex with logistics on my part and Valerie was superb. Her attention, professional care, willingness to go a step beyond and anticipation of needs made this while move out easy and stremlined. I was so impressed with her and appreciate all that was done. Thank You for the extra help, advice and for working with me.

MERTON SUCKERMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jermaine Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Leonard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Sweet  |  Overall Experience 
Rating:
5.0

Great experience

Maryjo Berkhoel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jad Salman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PATRICK WELD  |  First Impressions 
Rating:
5.0

Great place and staff were very friendly and helpful!

Bud Tanton  |  First Impressions 
Rating:
5.0

It was a very busy Memorial Day weekend and all the staff were excellent. I would recommend U-Haul storage and service to friends and family

Kenneth correll  |  First Impressions 
Rating:
5.0

Didn't realize the size was so much more spacious than I thought..nor the numerous units in the building!

Marilyn Knebel  |  First Impressions 
Rating:
5.0

Friendly staffs

Fadima Jalloh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

abubac jalloh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Haug  |  First Impressions 
Rating:
5.0

Since 2017, the staff at the U-Haul storage Plymouth location has been very helpful, professional and cordial. And moving in yesterday, the staffs that l met there at almost to closing time were very helpful and professional. And l am very happy for the help they gave to me.

rosali Igberebuno  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JP Fredrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamie Gray  |  Online Move In 
Rating:
5.0

Valerie was very kind and helpful.

Laura Lishman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christine Hajduk  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

tom Walker  |  First Impressions 
Rating:
5.0

The manager, Fred, accommodated my request to have units near each other. This helped us so much. He responded by email in a timely manner. (Don’t call!! You’ll be on hold forever! Email!)

Sally Lindow  |  Online Move In 
Rating:
3.0

My uhaul rental person John was excellent The storage unit rental person was confused, Told me wrong information, sold me a lock I didn’t need, ands isn’t show me where the locker was. I was pretty upset with the hole situation.

Susan Weber Deno  |  First Impressions 
Rating:
5.0

Plymouth U-Haul Manager and crew run a professional, clean, and well maintained storage facility. Twice I improperly secured my storage area...and the lads gave me a call to let me know. I went down a locked the storage space up good and proper like. Thank for everything. Rob

Robert Pendleton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JIM BONNEVILLE  |  First Impressions 
Rating:
5.0

Clean, affordable, decent location. Move in was easy, can't think of any negatives

Jesse Cameron  |  First Impressions 
Rating:
5.0

The staff there are friendly and so helpful and the atmosphere is upbeat. They so easy to work with and moving and storing things there was a treat.

Michelle Basman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

rodolfo hernandez  |  Overall Experience 
Rating:
5.0

Super indoor storage facility! Very safe and secure system, and plenty of carts available. Also, an added bonus of having a Goodwill drop off right inside of the garage (great idea!) And, convenient restrooms . This is an extreme improvement over the old outdoor garage storage places!!

Diana Braun  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren Kiesel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frederick agyemang  |  First Impressions 
Rating:
5.0

Came to the office to get a larger unit and everything was great. New Associate John was so friendly and did a terrific job taking care of my needs. The whole team at this location has always been great: Fred, Valerie, Josh(?), and now John.

KATHLEEN CARSI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peggy Kay DeMaree  |  Overall Experience 
Rating:
5.0

I will be evaluating you as I go

David V Hackbarth  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrey Lukashevich  |  First Impressions 
Rating:
5.0

Outstanding customer service & clean facility. Extremely impressed.

Patrick Bodine  |  First Impressions 
Rating:
5.0

Jeff was great!!

Kelly Jelacic  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Loe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn Traft  |  Overall Experience 
Rating:
5.0

I had some trouble accessing the sliding doors to open activate box was not working properly kept saying denied hopefully that will be fixed

Carolyn Traft  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william ohagan  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kevin Stowe  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charlie Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Danielle Durant  |  Online Move In 
Rating:
5.0

I need to do my home work checking out other storage facilities. You are super convenient to me. So I will be back for something.

David Hackbarth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Hackbarth  |  First Impressions 
Rating:
5.0

I had an excellent experience with U-Haul. When I was packing up my belongings and I was short a couple of U-Boxes they were prompt in getting me more. They were always willing to help accommodate as moving can be so stressful anyway. The things that could be improved upon are that they have U-Boxes that are 2x the size that they are and a way to track where your boxes are in the delivery process...especially to another state. Great experience!

Debra Simmons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAURIE IBISTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JON ROMANS  |  Overall Experience 
Rating:
5.0

Good experience, but a little high priced compared to the competition now days.

Michael Billman  |  Overall Experience 
Rating:
5.0

The person (Patricia) who booked the rental space over the phone with me) was amazing! And Kevin at the facility went above and beyond to help me. Really amazing help and professionalism. I will highly recommend the company to anyone.

Patricia Ryan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Henderson  |  Overall Experience 
Rating:
4.0

Entry process was unclear

James Jackson  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

robert hernz  |  First Impressions 
Rating:
5.0

Experience could not have reasonably been better. Recommended.

Peter Schlosser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Kenney  |  First Impressions 
Rating:
5.0

Professional and friendly staff, particularly Fred, who clearly knows what he is doing and was able to accommodate and guide me through out my check-in experience. He considerately chose a storage unit near the loading dock, ground level, after he heard I was loading an antique upright piano. He then took the time to walk me through all of the access steps that needed to be taken during and after-business hours. There are restrooms, drinking fountain and multiple carts available which made the ease of moving SO much better.

Kirin Dolezal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samantha Glunz  |  Overall Experience 
Rating:
5.0

So nice!! Easy to understand the entire process for renting actually 2 trucks this week for different projects. I also rented a storage locker and was happy with the price. Loved the enclosed load/unload area.

Susan Pugh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Pollock  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

epg media llc  |  First Impressions 
Rating:
5.0

Outstanding

Bill McShane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darryl Wilkinson  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Andre Stevenson  |  Overall Experience 
Rating:
4.0

Customer rep gave great service!!! Very pleased with location and ease of access!!

melissa moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Renier  |  Online Move In 
Rating:
5.0

Not only would I recommend the location, I have to many people!!!

CINDY KAUFMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Sihabout  |  Overall Experience 
Rating:
2.0

I moved out because Uhaul trucks and vans were frequently parked directly in front of the loading doors of the climate controlled area. When I asked about it at the office and told them I was moving out due to this issue the response was "that's fine". 2 year customer gone for good.

Daniel Albertson  |  Overall Experience 
Rating:
5.0

Couldn't have asked for a better storage facility If Ever I need another storage facility it will be U-Haul

MICHAEL FREDERICKSEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa Austin  |  First Impressions 
Rating:
5.0

This is a wxcellent facility and the customer service at this location is outstanding.

Barbara Shaw  |  First Impressions 
Rating:
3.0

I only got a unit because it was free. I was incredibly frustrated I was forced to purchase an unnecessary lock prior to getting my space

Chrystel Paulson  |  Overall Experience 
Rating:
5.0

Everything on site was great. I did get an email telling me that my rent for next month it was due, well after I canceled my renewal, so that was scary, but the "actual" human people working at this location were very helpful and kind.

Natasha Tepley  |  Overall Experience 
Rating:
5.0

We appreciate the space that was available to us from uhaul. Thank you

ROB HAGMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean Ramlow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Newell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ernest Dickinson  |  Overall Experience 
Rating:
3.0

I was pleased with service and loading area. However, I am not pleased I had to purchase a lock when I had already purchased one--the lock provided was less secure than mine and I am not overly concerned about cutting due to the lack of valuable items, renters insurance, and the front door security. This seemed like an extra "fee" that really made the unit not "free" espically when the lock was not cheap.

Chrystel Paulson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dillon Lyon  |  Overall Experience 
Rating:
5.0

Service was great, the facility was very clean, I will definitely use this Uhaul storage facility again. Thank you

Carol Feisthamel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antony Vorotinov  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom Fjerstad  |  First Impressions 
Rating:
5.0

One of the best experiences I’ve had dealing with a business ever.

Dan Oschmann  |  Overall Experience 
Rating:
5.0

Staff member went out of her way to help me. Very pleased! Thank you

Julianne Gannon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Yusef Bradshaw  |  Overall Experience 
Rating:
5.0

Thanks for the all

Ivette Rivera  |  Overall Experience 
Rating:
1.0

The manager and his team lied and said I could not get a truck in the entire state of Minnesota. They are racist to the core.

Traci Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chris kadue  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

mary carnell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Olson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gary Westman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina Torry  |  First Impressions 
Rating:
4.0

The storage next to mine had a strong, strong odor of curry, which made my unit smell like curry also.

Adam Hayashi  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yusef Bradshaw  |  First Impressions 
Rating:
5.0

Five years of great service!

KIMBERLY FABRE  |  Overall Experience 
Rating:
5.0

Fred and team take customer service to the next level. Very customer-focused. A great experience working with them.

Tim Lasswell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Leonard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY MEIER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory Bortnik  |  Overall Experience 
Rating:
5.0

I have to say U-Haul has been so good to me and helpful. Really your staff is awesome, they are always so calm and know how to help you. Sometimes the staff made my sh1tty day much less sh1tty just by being their calm, humorous, helpful selves. If you haven't told your staff they rock, you should, because they are a true blessing. Thank you so much!

Carmen Silvers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lauren Klugherz  |  First Impressions 
Rating:
5.0

Fred and the entire team were VERY helpful and courteous through the entire process of storage, loading U-boxes, and shipping. I would highly recommend using this location for any of your needs.

nicholas thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Wicinski  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jasmine lavan  |  First Impressions 
Rating:
5.0

The staff was friendly, very competent, andprofessional; I will definately go to them again for moving needs! The only misunderstanding was upon return, when a female staff assumed that the van was empty when we brought it back, so, without asking, sent us to the check-in tent. She had to be told that we were still loaded, renting a storage locker first; she shouldn't have assumed.

james bulgerin  |  First Impressions 
Rating:
5.0

Great experience with van and storage room rentals.

Donald Mosevich  |  Overall Experience 
Rating:
5.0

Clean storage Very helpful and professional staff

Maamoun Askri  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA WAGNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Schultz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael Schmitt  |  Overall Experience 
Rating:
5.0

Service was great and very helpful, would highly recommend

Michael Schueppert  |  Overall Experience 
Rating:
5.0

This was the best storage experience we could've asked for. The staff were very friendly and helpful at every stage of the process, there was never a long wait to talk to anyone, the facility was extremely clean and easy to access. Would definitely recommend to anyone else who needs storage in this area!

Mary Panos  |  Overall Experience 
Rating:
4.0

ThIs location was great, but the Brooklyn Park location was awful. I picked up a trailer there the customer service was absolutely unacceptable, she was rude and Obnoxious.

Moon Hsu  |  Overall Experience 
Rating:
5.0

Listen, Fred and the crew at Plymouth Uhaul are amazing. Outstanding customer service, friendly, kind, and seriously interested in making your life easier. Just a great bunch of people. Everything about the rental experience and move-in was perfect!

Teresa Hajosy  |  First Impressions 
Rating:
5.0

I would highly recommend this facility

Dennis Johnson  |  Overall Experience 
Rating:
5.0

Overall a smooth experience!

Seth Larson  |  Overall Experience 
Rating:
5.0

Andre and Andi were both super nice!!

nicholas thompson  |  First Impressions 
Rating:
3.0

The two most important elements were very good; overall cleanliness and temperature controlled for storage of art work. Staff found me a location that was convenient as I moved work in and out frequently. I was frustrated by the inconvenience of the pass card frequently not working without multiple attempts (at times having to call for assistance). The available access hours were at times limiting.

JOHN NIEMI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob Paden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Loe  |  Overall Experience 
Rating:
5.0

Very well taken care of. Clean, Well organized, well maintained, convenient location, helpful and friendly staff. I would recommend this location. Always busy but well staffed!!!!!!

Amy Simmons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RaShawn Price  |  Overall Experience 
Rating:
5.0

Excellent service, fast and easy. I will definitely use again.

Christine Morris  |  Overall Experience 
Rating:
5.0

From the time I walked in I seen nothing but professionalism. I was greeted, my questions were answered and I left feeling like I was given the best value for my money.

Krista Porter  |  First Impressions 
Rating:
4.0

Good Location

Venys Buckingham  |  Overall Experience 
Rating:
5.0

Staff was helpful and courteous- thanks!

marta johnson  |  Overall Experience 
Rating:
5.0

The guys were great this is the second time I’ve rented space

Craig Kowski  |  Overall Experience 
Rating:
5.0

Extremely convenient and easy to use.

Katherine Kehoe  |  Overall Experience 
Rating:
5.0

Very welcoming atmosphere, employees were very helpful as well as the store Manager. Mr Fred showed consideration to my situation of my prior experience. Overall the team exceeded my expectations!!!

cynthia clemons  |  First Impressions 
Rating:
5.0

The experience of professionalism was above par. Great team at U-Haul Moving & Storage of Plymouth; I HIGHLY recommend this location for all moving and storage needs!

ORVIE BAKER  |  First Impressions 
Rating:
5.0

Great facility

mark riegar  |  Overall Experience 
Rating:
5.0

Excellent experience

Laroy Luther  |  Overall Experience 
Rating:
5.0

Very well operated business at Plymouth U-haul. Place is immaculately clean all the time. For 16 months I was in and out of the property and also rented vehicles and the staff was always very helpful.

Dale Wesselman  |  Overall Experience 
Rating:
5.0

Very nice facility and competent staff.

Mark Bray  |  Overall Experience 
Rating:
5.0

Our experience was awesome with this uhaul facility. Great staff, clean facilities, super convenient. All staff were super friendly, kind, and helpful!

John Conlin  |  Overall Experience 
Rating:
5.0

The guys here really show great customer service- I needed a short-term facility for temp storage after my mom passed away- they were so accommodating and so nice. Impressive! Will use again!

amry rollins  |  Overall Experience 
Rating:
5.0

I would recommend this location

Kay schutte  |  Overall Experience 
Rating:
5.0

The staff was super helpful and so great at communicating details and accommodating. I would recommend U-Haul to my friends!

Matthew Park  |  First Impressions 
Rating:
5.0

Staff person was very thorough and friendly in explaining what we needed to do. He also did a walk- through demonstrating how to use cards, where to enter, etc.

bj Schwartz  |  First Impressions 
Rating:
5.0

was great facility and staff was very helpful great experience and will use this facility again. thanks

Jan Weinhandl  |  Overall Experience 
Rating:
5.0

Great facility.

James Jacobson  |  Overall Experience 
Rating:
5.0

Good

tim huser  |  Overall Experience 
Rating:
5.0

Thanks for letting us try it after renting a U-Haul. While we ended up not needing it more than a month, this was a good experience for us and would recommend it to others.

Pamela Lane  |  Overall Experience 
Rating:
4.0

I do a lot of business at this location. Never leave with a problem. Will continue using this location for my packing and storage needs.

JEFF BELLEAU  |  Overall Experience 
Rating:
5.0

I found the staff at this location to be very helpful and friendly. I was feeling so stressed about moving, but they were really reassuring, knowledgable and helpful.

LISA LEPPA  |  First Impressions 
Rating:
5.0

It was great and easy access

Cynthia Soderholm  |  Overall Experience 
Rating:
5.0

Great service and friendly staff

Andrew Caron  |  First Impressions 
Rating:
5.0

The building was clean and well lit. The access was convenient and I felt my furniture was safe and dry. Staff was very friendly and accommodating.

Joanne Backlund  |  Overall Experience 
Rating:
5.0

Clean and well run facility!

Patti ann curtin  |  Overall Experience 
Rating:
5.0

The staff had many busy times of overwhelming people coming in at once but they continuously made a way to satisfy myself and others customer service

markell pete  |  Overall Experience 
Rating:
5.0

Great facility, thank you for keeping it clean and easy to use!

Paul mattson  |  Overall Experience 
Rating:
5.0

excellent service

PAUL BOLDEN  |  First Impressions 
Rating:
4.0

good service but a long wait. Need more help to handle everyone!

DonLoy Fluegge  |  First Impressions 
Rating:
5.0

EXCELLENT service. Keep it up

Rakesh Nandish  |  First Impressions 
Rating:
5.0

The service and the facility exceeded our expectations. It was clean, well lit and provided easy access to the storage units. The loading area was huge, well lit and offered dolly's.

Brett Scholder  |  Overall Experience 
Rating:
5.0

Very very happy Never been so happy with other storages that I had before amazing people overthere Love this place 😊

Sylvie Saltre  |  Overall Experience 
Rating:
5.0

Loved the A?C!

Bryan Miller  |  Overall Experience 
Rating:
1.0

I paid for the unit through the end of the month. I had NOT checked out with the facility and was terminated because there was nothing in the unit. When I called, the staff was completely rude to me.

EDWARD PREW  |  Overall Experience 
Rating:
5.0

The staff was amazing and extremely helpful. They didn’t rush us even though we came just before closing. They went above and beyond to provide a wonderful experience and help us out.

Kimberly Lance  |  First Impressions 
Rating:
5.0

Excellent

Annette Webb  |  Overall Experience 
Rating:
5.0

This place is super clean and accommodating. Staff are very helpful. The bathroom smells great and is clean. I will always come back to this U-haul for my storage needs.

Welde Dubar  |  Overall Experience 
Rating:
5.0

Fred was very patient, informative, and professional in explaining what we need to know. Very impressed!

Leif Hvidsten  |  First Impressions 
Rating:
5.0

Employees were very helpful and friendly! Facility was clean and secure.

marta johnson  |  First Impressions 
Rating:
5.0

A+

Robert Kvam  |  Overall Experience 
Rating:
5.0

Service was exceptional from everyone we dealt with. The facility is great. Clean, well-lit, great equipment.

Jan Kohout  |  First Impressions 
Rating:
5.0

Very nice facility that was easily accessible at all hours. The staff was very friendly and helpful. They also have a great sense of humor.

Chi Ngo  |  Overall Experience 
Rating:
4.0

I did not like the rat poison in the unit.

Katie Kummerow  |  Overall Experience 
Rating:
4.0

Friendly staff. Hardworking and helpful

Stephen Michaletz  |  First Impressions 
Rating:
5.0

ALWAYS HAPPY WITH COMPANY

DALE EGBERG  |  Overall Experience 
Rating:
4.0

Very helpful and friendly staff. The storage units are clean and seems very safe and secure.

Chi Ngo  |  First Impressions 
Rating:
5.0

Thanks U-Haul for securing my things,I do appreciate. Everything was well intact

Susannah Mccritty  |  Overall Experience 
Rating:
4.0

DURING BUSY TIMES MORE PEOPLE TO HELP AT DESK WOULD BE GREAT OTHER WISE NOTHING BAD TO SAY

Sarah Thoen  |  Overall Experience 
Rating:
5.0

Exceptional and friendly service

Kim Brackett  |  Overall Experience 
Rating:
5.0

I thought I had seen on the website a later time but when I got to the facility, it was not accessible. You have to get very very close to the door for it to open.

Arcenia Maves  |  Overall Experience 
Rating:
4.0

Only difficulty was with the garage doors. Worked well the first two years. This last six months I would have to push the button to open the garage door and then quickly back out.

GRACE WARE  |  Overall Experience 
Rating:
5.0

iii

KEN DE MEUSE  |  Overall Experience 
Rating:
5.0

Reserved the space via phone prior to going to location. Natl support service and on site rep we’re great: friendly, helpful, answered my questions, didn’t rush me, knew and utilized data system well.

emily sweet  |  First Impressions 
Rating:
5.0

Went very well.

Howard Thompson  |  First Impressions 
Rating:
5.0

Easy rental process and superb customer service from start to finish! The facility is spotless, easy to access and the covered off loading dock is super functional.

Kathleen Donovan  |  First Impressions 
Rating:
4.0

m

WILLIAM DOWNEY  |  Overall Experience 
Rating:
3.0

Pretty good.

Randy Morseth  |  First Impressions 
Rating:
5.0

Excellent experience. Very helpful, clean truck and storage unit, friendly employees.

Paul mattson  |  First Impressions 
Rating:
5.0

Nice units at a fair price.

Ronald Gredvig  |  First Impressions 
Rating:
5.0

The overview of the process of how to access the storage unit was informative, friendly, and professional. Extremely well done!

KEN DE MEUSE  |  First Impressions 
Rating:
1.0

Charge me a late fee and i had move out two days before my time and i told them i even rented a truck from them telling them everything

bonteaus steverson  |  Overall Experience 
Rating:
4.0

Every one I worked with was great. They explained everything thoroughly.

Boris Battle  |  First Impressions 
Rating:
5.0

This may be the best u-haul & storage facility ANYWHERE! Staff goes above and beyond to be helpful and the indoor parking , ramp, and storage with numerous carts make moving and storage the best

donald gibson  |  Overall Experience 
Rating:
4.0

I had a ubox so initially getting access to it was a bit of a wait. Because the place was so packed. Always busy. they put my Ubox in a spot so I can easily access it so they were accommodating

nadine washuta  |  Overall Experience 
Rating:
5.0

The guys were great, good with detail and were professional.

markell pete  |  First Impressions 
Rating:
5.0

OMG amazing staff. I forgot to cancel my unit after moveout; 2 days later a woman called to check in, because she noticed the lock changed while doing rounds. Humidity/mold a long term concern, tho

TIMOTHY MCCARTHY  |  Overall Experience 
Rating:
5.0

Fred Glunz and company were all very helpful and accommodating when I was finally able to retrieve my belongings from their storage facility 3/3/19 to join me in Arizona. They are all AWESOME!

Julie Nordstrom  |  Overall Experience 
Rating:
5.0

Informative, professional, delightful customer service getting set up with a storage unit. Orientation walk through explaining access was clear and the unit is impeccable. Keep up the great work!

Celeste Larson  |  First Impressions 
Rating:
4.0

AMAZING Staff and Management!!! 👍

BETH LONDER  |  Overall Experience 
Rating:
5.0

Clean

Maamoun Askri  |  First Impressions 
Rating:
5.0

Very efficient and friendly staff. Thank you! After a lengthy few days of packing and moving, it was great to have the speed and efficiency at U-HAUL to finish!

PATRICIA A HOFFMAN  |  First Impressions 
Rating:
4.0

Good experience

Donna Dent  |  Overall Experience 
Rating:
5.0

We were impressed with the cleanliness, the staff and maintenance of the facility.

Carole Fogel  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff.

Machelle Norling  |  First Impressions 
Rating:
5.0

Very professional group. Would highly recommend to anyone in need of moving and storage assistance.

Fred Sonderegger  |  Overall Experience 
Rating:
5.0

...

Mike Selle  |  Overall Experience 
Rating:
5.0

The staff was so helpful and kind and the drive in feature is a huge bonus.! Thank you so very much!! Cathy Corgard Fair and Square Remodeling

fair and square remodeling  |  Overall Experience 
Rating:
5.0

This is a great facility and every staff person we encountered went out of their way to make it a great experience. I would highly recommend!

MARJORIE EARHEART  |  Overall Experience 
Rating:
5.0

We appreciated our unit location and convenience.

Dianne Asproth  |  Overall Experience 
Rating:
5.0

No complaints at all

ken schneider  |  Overall Experience 
Rating:
5.0

Thank you.

Kristen Spangler  |  Overall Experience 
Rating:
5.0

Thank you.

charlette washington  |  Overall Experience 
Rating:
5.0

Everyone was so friendly and accommodating. Moving can be such a hard time and the staff here made it easier in us.

ashlee felton  |  Overall Experience 
Rating:
5.0

The gentlemen that helped me was so nice and answered all of my questions. I was impressed by your facility.

Tammy Swenson  |  Reservation 
Rating:
5.0

We got very good service. Also liked the facility. It was clean, well lit and felt very secure.

Carole Fogel  |  Reservation 
Rating:
5.0

Good staff and secure facility

Bob Graiziger  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and super helpful.

Amanda Anderson  |  Overall Experience 
Rating:
5.0

Staff was friendly and very helpful

juillame desbiens  |  Overall Experience 
Rating:
5.0

Very clean convenient and all of the staff were helpful and courteous

Molly Berglund  |  Overall Experience 
Rating:
5.0

I thank you and would Recommend up storage to everyone and hall trucks

Lori Hayes  |  Overall Experience 
Rating:
5.0

The staff was always very helpful and accommodating! Thank you!

Margaret Von Heyn  |  Overall Experience 
Rating:
5.0

Nice knowagable Staff. Clean facility and grounds. Very Secure.

Kreg Levine  |  Reservation 
Rating:
5.0

Staff went above and beyond to be helpful and make things work out even though the place was busy and they were scrambling to keep up.

CATHERINE BUJOLD  |  Overall Experience 
Rating:
5.0

ACCESS hours would be nice if they were a bit longer, but I understand that it would compromise the security level if it was open during non-business hours.

Mats Roing  |  Overall Experience 
Rating:
5.0

This is the best mini-storage experience I have ever had!

MIKE ARNAO  |  Overall Experience 
Rating:
5.0

The staff was very attentive and the facility VERY clean. Would definitely use them again when needed.

Maureen Meier  |  Overall Experience 
Rating:
5.0

thank you

IDALIA GARCIA  |  Overall Experience 
Rating:
5.0

Great service. Will come back if I have storage needs in future

STEPHANIE KNOWLES  |  Overall Experience 
Rating:
5.0

Turned out the Ubox was the perfect solution to a 2 week gap between apartment moving and a trailer for $5 more than fair!

Pam Bennett  |  Overall Experience 
Rating:
5.0

Great facility from the manager to front line staff! I would rent there again if needed.

Gail Marback  |  Overall Experience 
Rating:
5.0

Allory was a great employee and I found to be nice and engaging. Unique garage access is a plus.

Gary Cole  |  Overall Experience 
Rating:
5.0

Your storage facility was A+ in every way.

Bruce Heuchert  |  Overall Experience 
Rating:
4.0

Staff was really friendly and pretty knowledgeable.

DeJuan Davis  |  Overall Experience 
Rating:
5.0

Fred is a really wonderful manager! He went out of his way to be accommodating and helpful. I had a very good experience here, thank you!

MIRIAM WASSERMAN  |  Overall Experience 
Rating:
5.0

Nice

At Torres  |  Reservation 
Rating:
4.0

Only had a couple issues. But was fixed right away. Great staff. Very helpful.

Linda Marsh  |  Overall Experience 
Rating:
5.0

Super understanding staff really amazing people.

Sophia Follano  |  Overall Experience 
Rating:
5.0

Every person I spoke with in Plymouth was very pleasant and helpful.

Dale Wesselman  |  Reservation 
Rating:
5.0

Jack Taft Rd north Syracuse NY. He was Professional. Knowledgeable and pleasant.

rodey swienton  |  Reservation 
Rating:
3.0

The units themselves were nice & the staff was helpful but not marvelous. I would tell the staff did not like their job or dealing with customers. The supervisor Fred was great though.

Kayleen Hentges  |  Overall Experience 
Rating:
1.0

Very pushy salesperson

KEVIN KASS  |  Reservation 
Rating:
3.0

The staff wasn't very competent. Call had to be made to rectify several situations.

Nicolle Barnholtz  |  Overall Experience 
Rating:
2.0

Happy with the storage.

PUSHPA WEERATUNGA  |  Overall Experience 
Rating:
4.0

.

ANTHONY SPECTOR  |  Overall Experience 
Rating:
5.0

The facility in Plymouth MN was fully adequate in every way. The faculty on Packers Ave in Madison WI is understaffed—1/2 hour waiting lines and no one answers the phone; not too happy about this.

Guy mueller  |  Overall Experience 
Rating:
5.0

Staff went above and beyond to answer questions and make sure the move went smoothly

Matthew Kale  |  Overall Experience 
Rating:
5.0

U haul was the only choice the price was right would choose u haul again happy with the company the only problem I had was when returning the u box they had trouble getting the receipt to print out

adam buck  |  Overall Experience 
Rating:
5.0

This is the only Storage Location I use no matter where I am moving too!

MONICA PATTON  |  Overall Experience 
Rating:
5.0

Thank you Managment was very efficient and thorough .Took the time to show unit and cards and review service rules. Friendly and engaging. Would definitely use again.

PAT MCKEE  |  Overall Experience 
Rating:
4.0

There is one are of improvement needed: 1) The bathrooms often went a couple days without cleaning. Bathrooms should be cleaned daily in order to prevent customer discouragement.

Jamey Rude  |  Overall Experience 
Rating:
4.0

Wonderful

Diane Hough  |  Overall Experience 
Rating:
5.0

Never a problem. Very clean and employees were always very helpful. Thank you.

Susan Dekovic  |  Overall Experience 
Rating:
5.0

Great

lisa adzick  |  Overall Experience 
Rating:
5.0

The new guy "Reese", Matt, Fred, two other guys and a female were super helpful at this storage unit. We had two units for almost 11 months. I loved our facility, and the friendly staff!

Shannon Willing  |  Overall Experience 
Rating:
5.0

An incredibly clean facility. When I think storage facilities I imagine knicks and dents as a normal sight, but everything was so well taken care of. People were extremely nice and helpful. 10/10

David Jorgensen  |  Overall Experience 
Rating:
5.0

Very Friendly and helpfull staff everytime I went in for supplies or reservations.

Eveline Raatgever  |  Overall Experience 
Rating:
2.0

Ridiculous that I brought attention to the fact that the alarm went off several times when I checked in properly. I mentioned it and no one really seemed concerned

Stephanie Lee  |  Overall Experience 
No reviews have been submitted for this location.

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