Comentarios del cliente para U-Haul Moving & Storage of Plymouth
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Plymouth
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John R. en
your insurance policy will deter many people from renting.
holly M. en
The worst experience ever. Will be lodging a complaint once I have moved into new place.
George K. en
Great experience overall!
thomas A. en
Giving you an average rating as one of the wooden chairs arrived with one leg broken in half....Not very well packed...
William E. en
Nice place, good , helpful people.
Brian S. en
The reservation I made online was not honored nor was the price.
Adrian B. en
Front desk guys are awesome. They need a wider desk. So I don’t have to hear some other persons conversation.
Thomas S. en
I was a little uncomfortable with the damage review process before I left with the truck. I would prefer a paper record with the existing damage noted rather than trying to look all over the truck for tiny stickers. If an employee just took photos of the truck from each side as I picked it up, that could serve as a record of what condition the truck was in when I left. We both could refer back to the same photos if anything happened. If a person had not rented equipment before it may make them nervous about getting tagged for something they missed that was already there.
Julie E. en
Nothing. I especially appreciated the help loading my boxes and the availability of the trucks
Hector S. en
Staff really friendly and helpful
Michael A. en
Just keep up the GREAT work!
Matthew A. en
Would never use anyone else. So easy and convienant.. The prices are outstanding!!! Keep up the good work!
Pamela L. en
Thanks for letting us try it after renting a U-Haul. While we ended up not needing it more than a month, this was a good experience for us and would recommend it to others.
Mallory L. en
I went over my allotted rental time and this team was SO kind and accommodating. I’ve rented twice from this location and will recommend them to anyone who needs help moving. Thank you so much for helping me manage a stressful move!
Dan W. en
Quick excellent service!
Jeffrey M. en
Great Folks !!!!
JEFF B. en
I do a lot of business at this location. Never leave with a problem. Will continue using this location for my packing and storage needs.
Tilmona B. en
That checkout shits crap!
LISA L. en
I found the staff at this location to be very helpful and friendly. I was feeling so stressed about moving, but they were really reassuring, knowledgable and helpful.
Cynthia S. en
It was great and easy access
Andrew C. en
Great service and friendly staff
Joanne B. en
The building was clean and well lit. The access was convenient and I felt my furniture was safe and dry. Staff was very friendly and accommodating.
Patti ann c. en
Clean and well run facility!
markell p. en
The staff had many busy times of overwhelming people coming in at once but they continuously made a way to satisfy myself and others customer service
Paul m. en
Great facility, thank you for keeping it clean and easy to use!
PAUL B. en
excellent service
DonLoy F. en
good service but a long wait. Need more help to handle everyone!
Rakesh N. en
EXCELLENT service. Keep it up
Brett S. en
The service and the facility exceeded our expectations. It was clean, well lit and provided easy access to the storage units. The loading area was huge, well lit and offered dolly's.
Sylvie S. en
Very very happy Never been so happy with other storages that I had before amazing people overthere Love this place 😊
Bryan M. en
Loved the A?C!
EDWARD P. en
I paid for the unit through the end of the month. I had NOT checked out with the facility and was terminated because there was nothing in the unit. When I called, the staff was completely rude to me.
Kimberly L. en
The staff was amazing and extremely helpful. They didn’t rush us even though we came just before closing. They went above and beyond to provide a wonderful experience and help us out.
Annette W. en
Excellent
Welde D. en
This place is super clean and accommodating. Staff are very helpful. The bathroom smells great and is clean. I will always come back to this U-haul for my storage needs.
Leif H. en
Fred was very patient, informative, and professional in explaining what we need to know. Very impressed!
marta j. en
Employees were very helpful and friendly! Facility was clean and secure.
Robert K. en
A+
Jan K. en
Service was exceptional from everyone we dealt with. The facility is great. Clean, well-lit, great equipment.
Chi N. en
Very nice facility that was easily accessible at all hours. The staff was very friendly and helpful. They also have a great sense of humor.
Katie K. en
I did not like the rat poison in the unit.
Stephen M. en
Friendly staff. Hardworking and helpful
DALE E. en
ALWAYS HAPPY WITH COMPANY
Chi N. en
Very helpful and friendly staff. The storage units are clean and seems very safe and secure.
Susannah M. en
Thanks U-Haul for securing my things,I do appreciate. Everything was well intact
Sarah T. en
DURING BUSY TIMES MORE PEOPLE TO HELP AT DESK WOULD BE GREAT OTHER WISE NOTHING BAD TO SAY
Kim B. en
Exceptional and friendly service
Arcenia M. en
I thought I had seen on the website a later time but when I got to the facility, it was not accessible. You have to get very very close to the door for it to open.
GRACE W. en
Only difficulty was with the garage doors. Worked well the first two years. This last six months I would have to push the button to open the garage door and then quickly back out.
KEN D. en
iii
emily s. en
Reserved the space via phone prior to going to location. Natl support service and on site rep we’re great: friendly, helpful, answered my questions, didn’t rush me, knew and utilized data system well.
Howard T. en
Went very well.
Kathleen D. en
Easy rental process and superb customer service from start to finish! The facility is spotless, easy to access and the covered off loading dock is super functional.
WILLIAM D. en
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Randy M. en
Pretty good.
Paul m. en
Excellent experience. Very helpful, clean truck and storage unit, friendly employees.
Ronald G. en
Nice units at a fair price.
KEN D. en
The overview of the process of how to access the storage unit was informative, friendly, and professional. Extremely well done!
bonteaus s. en
Charge me a late fee and i had move out two days before my time and i told them i even rented a truck from them telling them everything
Boris B. en
Every one I worked with was great. They explained everything thoroughly.
donald g. en
This may be the best u-haul & storage facility ANYWHERE! Staff goes above and beyond to be helpful and the indoor parking , ramp, and storage with numerous carts make moving and storage the best
nadine w. en
I had a ubox so initially getting access to it was a bit of a wait. Because the place was so packed. Always busy. they put my Ubox in a spot so I can easily access it so they were accommodating
markell p. en
The guys were great, good with detail and were professional.
TIMOTHY M. en
OMG amazing staff. I forgot to cancel my unit after moveout; 2 days later a woman called to check in, because she noticed the lock changed while doing rounds. Humidity/mold a long term concern, tho
Julie N. en
Fred Glunz and company were all very helpful and accommodating when I was finally able to retrieve my belongings from their storage facility 3/3/19 to join me in Arizona. They are all AWESOME!
Celeste L. en
Informative, professional, delightful customer service getting set up with a storage unit. Orientation walk through explaining access was clear and the unit is impeccable. Keep up the great work!
BETH L. en
AMAZING Staff and Management!!! 👍
Maamoun A. en
Clean
PATRICIA A H. en
Very efficient and friendly staff. Thank you! After a lengthy few days of packing and moving, it was great to have the speed and efficiency at U-HAUL to finish!
Donna D. en
Good experience
Carole F. en
We were impressed with the cleanliness, the staff and maintenance of the facility.
Machelle N. en
Very friendly and helpful staff.
Fred S. en
Very professional group. Would highly recommend to anyone in need of moving and storage assistance.
Mike S. en
...
fair and square r. en
The staff was so helpful and kind and the drive in feature is a huge bonus.! Thank you so very much!! Cathy Corgard Fair and Square Remodeling
MARJORIE E. en
This is a great facility and every staff person we encountered went out of their way to make it a great experience. I would highly recommend!
Dianne A. en
We appreciated our unit location and convenience.
ken s. en
No complaints at all
Kristen S. en
Thank you.
charlette w. en
Thank you.
ashlee f. en
Everyone was so friendly and accommodating. Moving can be such a hard time and the staff here made it easier in us.
Tammy S. en
The gentlemen that helped me was so nice and answered all of my questions. I was impressed by your facility.
Carole F. en
We got very good service. Also liked the facility. It was clean, well lit and felt very secure.
Bob G. en
Good staff and secure facility
Amanda A. en
Everyone was very friendly and super helpful.
juillame d. en
Staff was friendly and very helpful
Molly B. en
Very clean convenient and all of the staff were helpful and courteous
Lori H. en
I thank you and would Recommend up storage to everyone and hall trucks
Margaret V. en
The staff was always very helpful and accommodating! Thank you!
Kreg L. en
Nice knowagable Staff. Clean facility and grounds. Very Secure.
CATHERINE B. en
Staff went above and beyond to be helpful and make things work out even though the place was busy and they were scrambling to keep up.
Mats R. en
ACCESS hours would be nice if they were a bit longer, but I understand that it would compromise the security level if it was open during non-business hours.
MIKE A. en
This is the best mini-storage experience I have ever had!
Maureen M. en
The staff was very attentive and the facility VERY clean. Would definitely use them again when needed.
IDALIA G. en
thank you
STEPHANIE K. en
Great service. Will come back if I have storage needs in future
Pam B. en
Turned out the Ubox was the perfect solution to a 2 week gap between apartment moving and a trailer for $5 more than fair!
Gail M. en
Great facility from the manager to front line staff! I would rent there again if needed.
Gary C. en
Allory was a great employee and I found to be nice and engaging. Unique garage access is a plus.
Bruce H. en
Your storage facility was A+ in every way.
DeJuan D. en
Staff was really friendly and pretty knowledgeable.
MIRIAM W. en
Fred is a really wonderful manager! He went out of his way to be accommodating and helpful. I had a very good experience here, thank you!
At T. en
Nice
Linda M. en
Only had a couple issues. But was fixed right away. Great staff. Very helpful.
Sophia F. en
Super understanding staff really amazing people.
Dale W. en
Every person I spoke with in Plymouth was very pleasant and helpful.
rodey s. en
Jack Taft Rd north Syracuse NY. He was Professional. Knowledgeable and pleasant.
Kayleen H. en
The units themselves were nice & the staff was helpful but not marvelous. I would tell the staff did not like their job or dealing with customers. The supervisor Fred was great though.
KEVIN K. en
Very pushy salesperson
Nicolle B. en
The staff wasn't very competent. Call had to be made to rectify several situations.
PUSHPA W. en
Happy with the storage.
ANTHONY S. en
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Guy m. en
The facility in Plymouth MN was fully adequate in every way. The faculty on Packers Ave in Madison WI is understaffed—1/2 hour waiting lines and no one answers the phone; not too happy about this.
Matthew K. en
Staff went above and beyond to answer questions and make sure the move went smoothly
adam b. en
U haul was the only choice the price was right would choose u haul again happy with the company the only problem I had was when returning the u box they had trouble getting the receipt to print out
MONICA P. en
This is the only Storage Location I use no matter where I am moving too!
PAT M. en
Thank you Managment was very efficient and thorough .Took the time to show unit and cards and review service rules. Friendly and engaging. Would definitely use again.
Jamey R. en
There is one are of improvement needed: 1) The bathrooms often went a couple days without cleaning. Bathrooms should be cleaned daily in order to prevent customer discouragement.
Diane H. en
Wonderful
Susan D. en
Never a problem. Very clean and employees were always very helpful. Thank you.
lisa a. en
Great
Shannon W. en
The new guy "Reese", Matt, Fred, two other guys and a female were super helpful at this storage unit. We had two units for almost 11 months. I loved our facility, and the friendly staff!
David J. en
An incredibly clean facility. When I think storage facilities I imagine knicks and dents as a normal sight, but everything was so well taken care of. People were extremely nice and helpful. 10/10
Eveline R. en
Very Friendly and helpfull staff everytime I went in for supplies or reservations.
Stephanie L. en
Ridiculous that I brought attention to the fact that the alarm went off several times when I checked in properly. I mentioned it and no one really seemed concerned