Customer Reviews for U-Haul Moving & Storage of Pleasant Hills

9,103 comentarios

5 Clairton Blvd   Pleasant Hills, PA 15236
(Rt 51 between AAA & Cloverleaf-serving West Mifflin-Baldwin-Pleasant hills)

(412) 655-7030

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(412) 655-7030

5 Clairton Blvd
Pleasant Hills, PA 15236
(Rt 51 between AAA & Cloverleaf-serving West Mifflin-Baldwin-Pleasant hills)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de vehículos
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Peter G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim B. 
Clasificación:
5.0

I have rented trucks several times from this location many times with no issues. This time the truck was not real clean and a/c was not working properly. One of the staff members could have been a little nicer but maybe he was just having a bad day. Everyone else was wonderful and otherwise everything went smoothly. I will definitely keep renting trucks from here and not let one less than optimal experience and minor issues change that. I do recommend this location.

Nathaniel B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Damber G. 
Clasificación:
4.0

Service was slow. Im sure it has to do with staffing

Thomas P. 
Clasificación:
5.0

See pick up comments.

RICHARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim A. 
Clasificación:
5.0

El cliente no dejó un comentario.

rich L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick D. 
Clasificación:
5.0

The whole process was simple. It would of been EXTREMELY helpful if the truck had cell phone charging ports.

CHRIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY ANN C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

adam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

philip C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramesh L. 
Clasificación:
5.0

Nothing to improve — all good- very nice employees and professional.

Carol F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Knud P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
4.0

👍

Matthew S. 
Clasificación:
5.0

Everything was perfect. I just wish U Haul offered points for repeat customers.

Joel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy P. 
Clasificación:
5.0

The two guys that did our install were very knowledgeable about the trailers. They realized I was switched into a larger trailer that would have been too heavy (when full) for my car to pull. So they made sure that I was put in one size smaller to ensure a safe experience.

Alexa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

Van was pulling to the right. Very noticeable on the highway. Maybe a tire is out of balance. Other than everything worked out perfectly. Gracias.

Gregory F. 
Clasificación:
5.0

El cliente no dejó un comentario.

darlene T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander W. 
Clasificación:
5.0

Everyone was very helpful, especially Chris at the Northside location who helped me find a rental at the last minute.

Joe G. 
Clasificación:
3.0

I wish the locations closer to my house had more uhaul available. However this ended up working out because it was closer to the place where we were picking up from.

Cierra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Depesh B. 
Clasificación:
2.0

1. Truck smelled like manure 2. Brakes make terrible noise 3.was initially charge $219 now 2days later Just receive a new charge of $123?

Michael W. 
Clasificación:
5.0

Josh and the team were great Thanks guys

Kerry M. 
Clasificación:
2.0

El cliente no dejó un comentario.

John L. 
Clasificación:
2.0

Sent an email debating the extra charges I was given for the fuel which I know were back to the correct levels and returning an item I didn't use but wasn't contacted back to resolve the issue.

Gayje V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette G. 
Clasificación:
5.0

VERY NICE PEOPLE THAT WORK THERE❤️

Janice A. 
Clasificación:
5.0

This UHAUL Office iMangerment is amazing. I live near for 8 years and would really miss everyone by moving back to Louisiana ☹️ God Bless. Gabriel J.

Gabriel J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
5.0

They did agreat job.

bahkya T. 
Clasificación:
5.0

My experience was great! Everyone was pleasant and friendly

Amy M. 
Clasificación:
1.0

Manager charged me for gas even though I filled it to the same level I received it at.

Brian F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keilah V. 
Clasificación:
3.0

Was charged for 6 gallons of gas I didn't use. Customer service agreed but put me on hold for over a half hour, and never got back to me about a credit

Thomas R. 
Clasificación:
5.0

Because of the location's topography, exiting this location is very difficult. I would recommend perhaps reconfiguring the entrance/exit of this location to make it easier for people driving/hauling large trucks and trailers to get back on the road.

Daniel M. 
Clasificación:
2.0

The trailer had rocks on the floor. It didn't take me long to sweep it out, but I don't think I should have to clean it before I use it. The staff should be trained on proper safety with trailer removal. My tailgate was dented because the wheels weren't chocked and the trailer rolled when it was pulled off the ball. Staff member also cut her hand trying to stop the trailer from rolling when she put her hand between the trailer ball hitch and the tailgate trying to stop it. I had to push the trailer back so she could get her hand out. This is unacceptable that your staff isn't trained for safe trailer removal. Luckily, her injury and the damage to my truck wasn't worse.

Michael R. 
Clasificación:
4.0

El cliente no dejó un comentario.

David M. 
Clasificación:
4.0

I believe that when you rent the truck, a Uhaul person should go over the truck with you instead of just being sent a text to do it yourself.

james S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

karl V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyler C. 
Clasificación:
3.0

Remove hidden fees

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas P. 
Clasificación:
3.0

Truck seemed very old. Employees were as helpful as they could be.

Rachel F. 
Clasificación:
1.0

There was a young lady there a around 4:50 pm that had a very nasty attitude. We were met out side by the lady yelled at that there was no storage available before I could get a word out she stormed off as I told her back that we had a reservation and was that now not available as well. She did not responded as she continued to enter the store and help others. I/we continued to ask about our reservation as she and another young lady contiued to act as if we were not there or even talking to them. The other young lady finally attempted to help us by walking off then returning 20 mins. later with info about our reservation (which she never mention she was going to do) and helped us and showed us to our unit. So if my comment is really impotant to you I would suggested hiring someone with a better attitude, willing to admit error and who's welling to help and not cause and issue where there was not one to start with.

Ronald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene U. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hunter E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brent S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stefanie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian C. 
Clasificación:
5.0

Everything and all staff was friendly and operation was efficient Thank you

Edward U. 
Clasificación:
4.0

El cliente no dejó un comentario.

jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian W. 
Clasificación:
5.0

Nothing keep doing what you do!

DANA W. 
Clasificación:
5.0

The employees were super nice and helpful. This is the 2nd time I have rented a UHaul truck.

colleen F. 
Clasificación:
4.0

The woman who gave me the information on responsibilities and overages spoke so fast i had no idea what she said. Please look at the customer, speak up you are behind a plexiglass shield and slow down,

Chris D. 
Clasificación:
5.0

The staff was super helpful and pleasant. This is definitely my ‘go to' rental place.

Paul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich D. 
Clasificación:
5.0

The only thing I would recommend is to check your brakes. My husband said the brakes almost went to the floor. Otherwise I had a good experience.

bernadette H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan C. 
Clasificación:
5.0

All was well.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG R. 
Clasificación:
5.0

excellent service, no changes recommended.

Blair A. 
Clasificación:
1.0

Random charge to my debit card for $135.99

Travis L. 
Clasificación:
4.0

I would have liked the option to pay Cash, and/ or card for your Cargo Van, and Pick up truck.

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark O. 
Clasificación:
5.0

Everything from pick up to drop off was perfect. Please encourage customers to use online setup for license and credit card set up, this makes everything so much faster.

Melinda C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Efficiency is magnificent. No waiting, quickly in and out.

Robert G. 
Clasificación:
1.0

This management team which was here today between 5pm to 5.45pm when I dropped off the tracks , is waste team I have ever dealt with, very terrible and racist, which corporate could call me on 412 680 7841, Pat

Patrick M. 
Clasificación:
5.0

The employees at this location were very helpful on advising what size truck would work best for our needs. When we returned the truck back to U-Haul Jessica waited on us. Jessica cared about her customers and it showed in the way she treated us with respect. We would definitely rent from this location again.

James V. 
Clasificación:
4.0

Very friendly staff, they helped with the hook up of the trailer and even fixed an issue we had with the lighting connection. Only downfall is the price $$ very expensive for a one way trip.

Janet K. 
Clasificación:
5.0

Five stars- friendly knowledgeable staff

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D.  |  Overall Experience 
Clasificación:
1.0

This Uhaul location has a 'Rodent' and 'Rat' problem. I scene a very large 'Rat' when I moved out. These units are not sealed. Meaning rotten and rats can move from one unit to another. You can smell the malt balls odor throughout the storage facility. The facility looks clean and orderly. Please request and ask to see these units. To see my points. I can't recommend this facility to anybody. They certainly have a rat problem at this location. This is the honest God 'TRUTH'.

Kenneth B.  |  Overall Experience 
Clasificación:
4.0

A little concerned about the giant mouse trap. Do mice frequent the storage containers?

andrew d.  |  First Impressions 
Clasificación:
5.0

Love that UHaul Self Storage has the large flat rolling carts to help bring your items inside. We had 4 kayaks to store and the carts were a tremendous help.

Trina S.  |  First Impressions 
Clasificación:
5.0

Matthew is a Genuine and outside Manager. The best manager I have come across that works for UHAUL. He should have a higher position.

Shomari N.  |  First Impressions 
Clasificación:
5.0

Jess needs a raise !

Destine A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

TRISTA Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE E.  |  First Impressions 
Clasificación:
5.0

The Store Mansger and Staff were excellent.

DIANA D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C.  |  Overall Experience 
Clasificación:
5.0

The storage unit was clean the whole building was well lite and clean.

Nancy S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

robert p.  |  Overall Experience 
Clasificación:
5.0

I just wanna say Jessica at a Pleasant Hills Storage for Sellitti is the nicest person she has help me with all my rentals so I hope she is getting credit for all of it because I deal with yens a lot

James F.  |  First Impressions 
Clasificación:
5.0

I would like to know more about pest control measures. We found a poison trap in the corner of the locker and there was a chemical order on some of the boxes. Toxic?

Sandra A.  |  Overall Experience 
Clasificación:
4.0

The size if the unit is excellent easily to gey acess

Stephen T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

aron h.  |  First Impressions 
Clasificación:
5.0

I cannot say enough for Danielle, she has been wonderful through the process of making it work for me during covid and not being able to pay. The assistant manager was extremely helpful as well. They are all very great people and they are very accommodating. Lori Rechtorik

Lori R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE V.  |  Overall Experience 
Clasificación:
5.0

Everyone there was very friendly and helpful! The assistant manager, Josh, and the female associate were a great help & very understanding. They came through by helping me out when my moving got delayed. Very nice place! Thank you.

CASSANDRA W.  |  Overall Experience 
Clasificación:
4.0

There were several mixups and misinformation. The young woman I believe Jessica is her name but not sure. She stepped in and saved the day. After she got involved and fixed everything it was great. The three gentlemen working that day can use much more training!

antoinette r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRA W.  |  First Impressions 
Clasificación:
4.0

A lot of dirt on stairs and in hallway

Rene F.  |  First Impressions 
Clasificación:
3.0

My unit had mouse droppings in it. When I showed Jessica, she said she would have some one clean it. Whoever cleaned it didn't clean it all up. There were several locations in the unit with mouse droppings. I loaded my belongings on one side of the unit and will see if someone can clean the remaining droppings. Or I may do it myself. I know many storage units have mice, but at least TRY to make it look like you don't. . The locks don't work well on the units either. I have to go back up to have them drill a bigger hole so the lock actually works. The unit should have been cleaned and inspected before I checked in. I wish I could say I'd recommend it, but I can't right now. Fortunately, I will only need it for a few months. If this were going to be a longer term rental, I think I'd look elsewhere.

Robert J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Holly F.  |  First Impressions 
Clasificación:
5.0

I just wish we were granted 24 hr access to our units

Carmella N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L.  |  First Impressions 
Clasificación:
5.0

Just good, caring, decent people. Thank you.

Patricia C.  |  First Impressions 
Clasificación:
4.0

The unit was a little pricey, would have been nice for long term rentals to get a discount. The reason we moved out because the rent increased and did not like the fact that you had to pay extra to get in after 10 PM.

Kim W.  |  Overall Experience 
Clasificación:
5.0

The "no prorate" policy is unfair and hàs no basis and was not told about until términation of use of facility.

EDMOND R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLISON C.  |  Overall Experience 
Clasificación:
3.0

The manager there at pleasant hills U-Haul named Matthews he was a reasonable person his staff was very unknowledgeable and did not know how to handle customers situation to the tea

gigi n.  |  Overall Experience 
Clasificación:
5.0

The staff member was very helpful and answered all our questions. Originally we were just getting quotes but after seeing the facility, we definitely wanted to get the storage space.

Vicki N.  |  First Impressions 
Clasificación:
4.0

Parking lot very busy on Sunday, June 27, during this busy moving season. Was glad to be able to park by the loading dock.

Dee G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg J.  |  First Impressions 
Clasificación:
5.0

Helpful and friendly staff. Overall excellent experience.

TASHA KAYE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela N.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David D.  |  Overall Experience 
Clasificación:
2.0

I never even had a storage unit here so I’m not sure why I have to keep fu**ing telling you that!!

Markelia Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha H.  |  First Impressions 
Clasificación:
4.0

The sales associate that assisted me was very knowledgeable and super friendly I apologize for not remember her name.

MANUELA A.  |  Overall Experience 
Clasificación:
4.0

The only negative experience is that the larger unit is located on the 2nd level and there is no ramp for moving bulky, heavy items. Walking the steps with these items was difficult.

Alice G.  |  Overall Experience 
Clasificación:
5.0

Jessica was so informative and she was very pleasant and helpful. She was awesome with us

Robert M.  |  First Impressions 
Clasificación:
1.0

No one explained to me that there were steps to get to the unit which we found difficult but our main issue was the height of the unit. We had a truck full of furniture that would have been too tall to fit in this unit and also a fridge. I was never told the type of storage I was offered was short. So only a small load of stuff was brought there. I had to rent another place Saturday from A normal style storage unit. The uhaul storage was free to us however the unplanned mileage put on the uhaul truck cost me extra money. I will be contacting uhaul about this because not only did I have to rent a unit elsewhere I now put an additional 20 miles on the truck. And ontop of that I'm going to have to pickup everything I did put at the uhaul facility another day.

Matt C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SARA W.  |  Overall Experience 
Clasificación:
5.0

Excellent staff!

Nancy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David L.  |  Overall Experience 
Clasificación:
5.0

All staff was very patient to describe how access works and hours and to answer questions. Outstanding.

Alexandre L.  |  First Impressions 
Clasificación:
2.0

Half of the storage units in this facility are accessible only by stairs, including the unit I rented. I will not renew and would not recommend this facility to anyone, in fact I would warn them if the wanted to rent here.

Cara T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

paul h.  |  Overall Experience 
Clasificación:
1.0

I made several trips to move out. Once, the sliding doors weren't opened. This was around noon, so it wasn't because it was off hours. This made it very difficult to move out using the door, which is down a narrow hallway. I called to let them know it was locked and waited on hold for over 15 minutes. Apparently, you get kicked over to a hotline when you call. She was no help, said to just go inside and tell them. I said I will not, that nobody wears masks that work there, even though it's required by our Governor to wear them in businesses. Once, I came a little after 7pm, and access to the storage units were closed. Online and on the sign, it is posted that OFFICE hours close at 7pm, however it states that access to storage units were to be until 10pm. Wasted trip all the way down there. Because of that, I had to scramble to move out the day of. There is always junk in the parking lot, at least by the loading dock where I frequented. Because I made so many trips every day to my unit, I noticed some used band-aids a little further down in the hallway. They were there for days and to my last day, were still there. Everything is so dark and dingy inside, also. Rent kept going up. Once, I received a notice that they were painting, so they needed to raise the rent to keep it maintained. When they painted it looked fresh and new. However, it was not maintained. I noticed when I was moving out, that several holes were patched all around, but never painted over. So, all you see are all these spackled holes everywhere. Lastly, as I mentioned, nobody there wears masks. It took me over a week, making a total of 30 trips to move everything and so I saw several times throughout the week of employees talking close to customers with no mask on. Whether it be showing a customer a new unit inside, behind the the counter at service, or them showing or receiving storage trucks from customers, they never wore a mask. I saw all customers wear them. There is even a sign in their window to please wear one upon entry. I understand it's inconvenient, I know, I moved wearing one the whole time. Some days were very hot, and yet I kept it on for respect of others.

ARAM DAVID P.  |  Overall Experience 
Clasificación:
3.0

The unit was clean, but I was extremely disappointed to find that my large storage unit was located on the 2nd floor with the only access to the unit was to carry large, heavy items up steps. There should be ramp access. The unit door height is also very low which made getting oversized items extremely difficult to get into the unit.

Alice G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kathleen m.  |  Overall Experience 
Clasificación:
5.0

Staff very helpful and friendly even when super busy!

Jacquelyn K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick T.  |  Overall Experience 
Clasificación:
3.0

PSA - Remove your belongings from you unit BEFORE the start of the new month. I cleared mine out four days after I had paid the monthly fee. U-Haul doesn't pro-rate (so they can rent the same unit out to someone else that I'm still paying for)....

Linda G.  |  Overall Experience 
Clasificación:
3.0

Very pricey to store in the climate controlled area

June w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kelly w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald g.  |  Overall Experience 
Clasificación:
5.0

Very nice

Zetta W.  |  Overall Experience 
Clasificación:
4.0

Overall Good Experience

PATRICK G.  |  Overall Experience 
Clasificación:
5.0

Staff was knowledgeable, & costumer service was above & beyond.

Pressley B.  |  Overall Experience 
Clasificación:
1.0

Had two good employees at this site! The other two were god awful and lack customer service skills to say the least.

Whitney P.  |  First Impressions 
Clasificación:
1.0

No communication between employees about customer rentals, incorrect information given to customers, rude employees, deceptive pricing on rentals, cockroaches found in storage units. Poor service.

Christine D.  |  First Impressions 
Clasificación:
5.0

Friendly staff!

JAMES H.  |  Overall Experience 
Clasificación:
5.0

The website is horrible

Donna A.  |  First Impressions 
Clasificación:
5.0

Wonderful service and definitely will use again!

Tiffany F.  |  Overall Experience 
Clasificación:
5.0

Thank you for AC it was 100 outside and it made the moving day outstanding cause of how well kept and cool the storage was. GOD BLESS YOU!

Debra C.  |  Overall Experience 
Clasificación:
5.0

Everything went very smoothly

Debra W.  |  First Impressions 
Clasificación:
5.0

They were really nice, and very helpful

Tiara M.  |  First Impressions 
Clasificación:
5.0

Excellent customer service and super cleanliness were reasons that I decided to use this facility to store my records after checking out three other places in the area.

theodora w.  |  First Impressions 
Clasificación:
5.0

good experience, staff helpful

TIMOTHY T.  |  Overall Experience 
Clasificación:
5.0

Matt the manager was prompt and very helpful.

bradley g.  |  First Impressions 
Clasificación:
5.0

Crew was helpful and friendly.

Robert N.  |  First Impressions 
Clasificación:
5.0

Great service

uma p.  |  Overall Experience 
Clasificación:
5.0

Very nice employees

renee m.  |  Overall Experience 
Clasificación:
5.0

you took the time to talk you us

beth k.  |  First Impressions 
Clasificación:
5.0

Convenient storage unit...employees helpful and informative...reasonable cost for monthly rent

richard g.  |  First Impressions 
Clasificación:
5.0

Good experience

uma p.  |  First Impressions 
Clasificación:
5.0

Thank you for the exceptionai service I was given at the Pleasant Hills location on April 3,2019 by Shawn Glaab. I was kindly greeted by him and he shown such interest in providing my service need

JANICE R.  |  First Impressions 
Clasificación:
1.0

I was moved out of the storage unit before even putting a lock on the building. I decided to purchase a storage unit with another company when I turned in my card I found out I was moved out of it.

Zachary W.  |  Overall Experience 
Clasificación:
5.0

This is not the first time we have used this particular U-Haul facility. We are always treated very well. Josh is very courteous and helpful!

Gary K.  |  Overall Experience 
Clasificación:
3.0

When I moved out your lot was not shoveled or salted you have a multi million dollar company and that’s just saying you don’t care about your costumers

Julia S.  |  Overall Experience 
Clasificación:
5.0

Facility was very accommadating in changing delivery date/time>

paul o.  |  Overall Experience 
Clasificación:
5.0

Good people always accommodating and helpful and easy access

WILLIAM L.  |  Overall Experience 
Clasificación:
5.0

Josh is doing a great job.

sajid q.  |  Overall Experience 
Clasificación:
5.0

Josh is an amazing employee. He if efficient, knowledgeable, and personable while remaining professional.

Kimberly D.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful and professional. Great Team!

Licia W.  |  Overall Experience 
Clasificación:
5.0

The delivery person for my Ubox (Matt) was on time and very professional. Thanks for a good experience using the Ubox for moving.

Linda O.  |  Overall Experience 
Clasificación:
5.0

Everything you want in a storage facility. My only complaint is that it is not cheap. I'd be more inclined to use the facility long term if the monthly fee was lower. The current price structure does.

David F.  |  Overall Experience 
Clasificación:
5.0

Na

SARA C.  |  Overall Experience 
Clasificación:
5.0

.

Jim Y.  |  Overall Experience 
Clasificación:
4.0

Very helpful throughout the move even when our uboxes were sent to the wrong location. Storage was fine.

Tyler T.  |  Overall Experience 
Clasificación:
4.0

My only ever complaint was that I was told initially that I would have a first floor unit. I have severe arthritis. Instead they assigned me an upper level unit with stair access.

JUNE A.  |  Overall Experience 
Clasificación:
5.0

My beginning experience with my move using a Ubox was not the best. Don't have room for details. When my box arrived it had been damaged. Josh went above and beyond to help me out with the situation.

laura p.  |  Overall Experience 
Clasificación:
5.0

It was a convenient and always dry facility to store some items over the years. We first took the unit in approx 1988 after my mom passed away to store some keepsakes. Thanks, Cathy K.

TIMOTHY J. K.  |  Overall Experience 
Clasificación:
1.0

Reserved large unit online. I was given two smaller units instead. It took months to straighten out the payment, charging double for their mistake. Manager was unresponsive. Very frustrating.

Eric S.  |  Overall Experience 
Clasificación:
5.0

all was good on the move out, the only thing to make it better would be to have elevator access for the 2nd fl units.

CATHERINE B.  |  Overall Experience 
Clasificación:
5.0

nice job particularly like the recycle area. better than just trashing things

john k.  |  Overall Experience 
Clasificación:
5.0

..

Deng A.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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