Customer Reviews for U-Haul Moving & Storage of Pittsburgh North Shore

4,966 comentarios

1200 Western Ave   Pittsburgh, PA 15233
(On the North Side of the West End bridge 1 block from Rivers Casino/Heinz)

(412) 265-1119

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(412) 265-1119

1200 Western Ave
Pittsburgh, PA 15233
(On the North Side of the West End bridge 1 block from Rivers Casino/Heinz)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

brad J. 
Clasificación:
5.0

Honestly the whole experience was great. Brad was such a huge help and made sure I was well taken care of. I only come to this uhaul for this reason. AmazIng service and great people.

Devin B. 
Clasificación:
5.0

Try to schedule rentals an hour apart I ran into some problems and had to rush return because next rental was for exact time mine was due back so we had to hurry back which could possibly be dangerous other than that very happy with UHual

Amy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

babatunde S. 
Clasificación:
5.0

It was good. If the location had customer parking it would've made my experience better.

Benjamin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy L. 
Clasificación:
5.0

Jayla was so helpful friendly and such a great happy personality. She was so welcoming got me in and out. It's always nice to deal with such good customer service. Keep on smiling Jayla

Jennifer D. 
Clasificación:
5.0

Everyone was so nice and helpful at this location. We had quick service, the truck was ready on time, and they were able to make sure we had everything we needed or our move.

Samantha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew F. 
Clasificación:
5.0

Nice people there

James P. 
Clasificación:
5.0

I rent from this location frequently and I'm always pleased with the care and attention. The facility is clean, the staff is helpful, Blake and Brad are always very professional and helpful. I would highly recommend this location to anyone looking for equipment or truck rental.

KERRIE LEIGH R. 
Clasificación:
5.0

The truck was super clean and the crew was very friendly. I will be getting my storage unit here!

sam B. 
Clasificación:
5.0

Jayla was wonderful. She was helpful, accommodating and friendly.

Kimberly V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerrie R. 
Clasificación:
5.0

Blake was very friendly and helpful, positively made my day.

Hong L. 
Clasificación:
5.0

I originally made a reservation for a unit at the Oakland facility. Rayshawn, the general manager at the Oakland facility explained the situation and was extremely accommodating and assisted with securing us a unit at the North Shore facility. Upon arrival, the facility was extremely well-kept, clean, and organized. Bradley Mankey and Blake Drischler were very nice and helpful in the process of securing a unit and pickup truck at their facility. Specifically, Blake was amazing! He gave us a tour of the facility and showed us where the unit was and how to access the storage facility. Blake was extremely receptive to questions we had and cleared up all confusion and concerns. I cannot rave about Blake enough.

Skylar L. 
Clasificación:
5.0

Blake and Mike were so helpful and patient with me! They're outstanding!

NyAra W. 
Clasificación:
5.0

Nothing it was good… Blake brad and Calvin are the best employees they should have their own stores

guy P. 
Clasificación:
5.0

Staff great

James H. 
Clasificación:
5.0

Everything was great!

Marcia B. 
Clasificación:
5.0

Great as always

Moses O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark Z. 
Clasificación:
5.0

Calvin and Brad were very helpful I appreciate their service explained everything very well did their job above and beyond thank you

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey M. 
Clasificación:
5.0

The two guys were great adjusted mirrors and sent me on my way.

Marianne P. 
Clasificación:
4.0

The truck smelled like an ashtray. It was clean otherwise. The staff were super friendly and helpful.

Ivan R. 
Clasificación:
5.0

Mike and Blake were extremely helpful and explained everything perfectly.

Matthew C. 
Clasificación:
5.0

Brad, Blake & Calvin were extremely helpful. They stayed in contact with me to make sure that my reservation and rental went smoothly. Los recomiendo, son excelentes.

RAY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

Blake and Mike were great!

Gina M. 
Clasificación:
5.0

Blake was a huge help.

Wesley F. 
Clasificación:
5.0

Blake and the manager on duty were so kind and accommodating! I was very stressed and they made this process the easiest and most pleasant part of my day. I was definitely very satisfied. I will absolutely return and recommend!

Carly S. 
Clasificación:
5.0

Katlyn and and Brad were so nice and friendly! I've been to every uhaul center in Pittsburgh and this was the best one. They were kind and we checked in and out so quick. No waiting. Thanks for being so attentive.

Kaleigh S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ELIZABETH Z. 
Clasificación:
5.0

This location was outstanding to pick up from.

Jason K. 
Clasificación:
5.0

blake is great

Hayleigh W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley D. 
Clasificación:
5.0

Aside from the computer system taking 20 minutes to complete our rental agreement all of the employees working that day we're very accommodating. Jayla. Nick. Calvin. Brad. Blake. And Mike

debbie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marlice L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph L. 
Clasificación:
5.0

Customer service was very good Calvin, Brad and Nick were helpful and nice.

Kimberly V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

The best service and so thorough. She was amazing

Joel T. 
Clasificación:
5.0

Brad, Blake and the team are always so friendly and accommodating! They make it so easy I keep coming back!

Josh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diamond T. 
Clasificación:
5.0

Bradley is awesome. Keep that guy around. Great customer service and was looking out for me because I overpaid for something I was unaware of from my reservation I made without the help of a uhaul rep.

Richard H. 
Clasificación:
5.0

Blake and Calvin were extremely helpful

MARK M. 
Clasificación:
5.0

Everything was wonderful I could not have asked for any better service. Everyone was very helpful and polite.

wayne M. 
Clasificación:
5.0

Over the last two weeks my husband and I have rented three vans. Brad and Blake have been extremely helpful, polite and kind. We will be back as this is such a great convenience when in need of a larger vehicle. The Western Avenue location is doing a great job.

wendy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL B. 
Clasificación:
5.0

The staff was friendly and informative, made eveything easy.

Adam B. 
Clasificación:
5.0

This location is great. Staff is very helpful and equipment is ready on time without long wait times. Bradley M was particularly polite and helpful on my last visit. They do make it as easy as possible

SARAYU G. 
Clasificación:
5.0

Great service as always

Moses O. 
Clasificación:
1.0

My original location contract on day of rental (Washington Blvd, Pittsburgh, PA) failed to place keys in the 7/24 lock box forcing me to find a new location and a new vehicle. I will never rent from U-Haul again unless I am somehow compensated for this fiasco.

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle V. 
Clasificación:
5.0

Agent Blake was very courteous professional and helpful both times I needed assistance

Olivia B. 
Clasificación:
5.0

Blake had amazing Customer Service! Made my Day. I would 100% recommend that UHAUL place to a friend

Cheyton P. 
Clasificación:
5.0

Blake was very friendly and helpful

Chad C. 
Clasificación:
5.0

Very easy , in and out. Everything explained well. Employees very nice people. Would highly recommend.

WILLIAM G. 
Clasificación:
5.0

They went out of there way to make are experience very easy since we were in a new place

Kathy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale H. 
Clasificación:
5.0

Kaitlyn and Brad were fantastic, they took great care of me and helped me get on the road.

Ethan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roshni B. 
Clasificación:
5.0

Staff was 5 stars!!!

Adam B. 
Clasificación:
5.0

Drop off was easy and was. Very friendly staff

Gigi G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh P. 
Clasificación:
5.0

Nothing everything was good

Karen D. 
Clasificación:
5.0

I found nothing wrong. Everyone was kind, gracious and friendly. Could not have been happier.

wayne M. 
Clasificación:
5.0

Easy pick up truck rental for us to move a large item a short distance. Reasonably priced and friendly service. Gracias

Jessica S. 
Clasificación:
5.0

Brad & Blake were great

Alex C. 
Clasificación:
5.0

Excellent service and employees, thanks!

Johnathan W. 
Clasificación:
3.0

El cliente no dejó un comentario.

GREGORY K. 
Clasificación:
5.0

Customer service representatives were very friendly and accommodating. Our rental truck was ready as soon as we arrived with all the add-ons that we pre-selected. Would definitely recommend to anybody nearby who is moving.

Vince B. 
Clasificación:
5.0

Quick, courteous, convenient.

John F. 
Clasificación:
5.0

Overall, the mgr and team is very friendly and knowledgeable regarding storage and packing items. Price reasonable. Will use in future.

chris D. 
Clasificación:
5.0

Nothing to improve, but a necessity to call out Blake and Brad for how accommodating they both were in extending the rental when needed and also being there and available for repairs on the rental. Great guys, great service.

Javier S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly J. 
Clasificación:
5.0

Everyone was super helpful and friendly. The one woman associate went above and beyond with her knowledge with assisting in the process. The was an overall excellent experience!

William M. 
Clasificación:
5.0

Give blake and mike a rise they are great.

tanisha M. 
Clasificación:
5.0

The whole crew and Brad Mankey were very courteous and professional.

Brian S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MaryAnn K. 
Clasificación:
5.0

A team member by the name of Blake always make sure everything goes smoothly every time I come in and purchase a U-Haul and I come in about every other week and it's always a good experience quick simple and easy. And I just want to thank Blake for the outstanding customer service.

Markus P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lance K. 
Clasificación:
5.0

The woman who checked was tremendous - so smart and so professional and efficient.

Kurt G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorraine E. 
Clasificación:
1.0

The registration person didn't have the correct information, and he seemed confused that it was a one-way rental, despite the fact that I entered it that way, and confirmed it on the phone 2 days before the rental. He said that the computer was acting up, and that "the people on Ohio could fix anything that might be wrong".

Mark H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shaterra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Byaundaombe W. 
Clasificación:
5.0

Excellent service

Justin V. 
Clasificación:
5.0

Blake and Brad were awesome...Blake was very informative, laid back and assisted us the whole way through from the truck rental to storage!!

Janeen C. 
Clasificación:
4.0

Blake was very knowledgeable and patient with us. He made it such an easy transition for us and he was very polite.

Antoniette R. 
Clasificación:
5.0

Extraordinario servicio al cliente

Aida D. 
Clasificación:
5.0

Blake was great! Fast, efficient, and thorough. Very personable. Great experience.

Natalie L. 
Clasificación:
5.0

Blake and Brad made this transaction so smooth and easy. They are professional and pleasant too. I will definitely get a rental from this place again.

Sery S. 
Clasificación:
5.0

Blake and Brad were extremely helpful and very professional.

Todd S. 
Clasificación:
5.0

Every part of this process was easy! The young man who handled my counter check-in gave clear information and explained each part of the contract. When I returned the truck, Blake handled everything and was super pleasant. There's nothing to improve!

Ruth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE F.  |  Overall Experience 
Clasificación:
5.0

Highly recommend Blake great worker

SHATARAH D.  |  Overall Experience 
Clasificación:
5.0

Blake was very helpful and thorough with the entire process.

CHAD C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jamie S.  |  Online Move In 
Clasificación:
5.0

I really appreciate the ease of use, easy access, security, and cleanliness of the storage facility. The staff was always friendly & helpful. I would definitely use again and recommend to others.

Janese J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mychal m.  |  First Impressions 
Clasificación:
5.0

He was very thorough, pleasant, made sure I got the best deal for my situation. He made this a very easy process for myself because I have never rented a storage unit before and wasn't quite sure how it worked. I was very happy that I went with you Hall because of the customer service piece

Yolanda B.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Katlyn T.  |  Overall Experience 
Clasificación:
1.0

You have until Feb. 02, 2022 to find my stuff, all of it or you shall owe me seven-fold. Call me at 831.348.2281 when my property is available for pick-up. Shawn Butchko

Shawn b.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Dagon J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alex b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nikki a.  |  Overall Experience 
Clasificación:
5.0

Excellent Customer Service with Storage needs and Truck Rental. Brad and Staff are always professional, well knowledged and friendly. Gracias.

Alaine M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

denele b.  |  Overall Experience 
Clasificación:
5.0

Good job

David H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA I.  |  Overall Experience 
Clasificación:
5.0

Blake made sure everything was good to go for me and made sure I got the best deals.

Charmayne C.  |  First Impressions 
Clasificación:
5.0

Everyone here was very friendly and helpful. The place is clean dry and climate controlled with options to choose from. Highly recommend the staff and place.

shane a.  |  First Impressions 
Clasificación:
4.0

The facility was very clean and convenient the only reason I didn't give it 5 stars was because there are giant polls in the middle of some units. I had the smallest unit for 75$ a month and the 1st one I had had a huge pole in it. The staff changed it for me after a couple weeks though, so I'm grateful for that. I'm not sure why they would even try to rent out those units. Other than that I'm satisfied and I would come back if I need to.

Jaclyn O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W.  |  Overall Experience 
Clasificación:
5.0

Bradley is a good manager he's awesome at what he do he l help me through all my needs through this pandemic using your U-Haul

Rhonda M.  |  Overall Experience 
Clasificación:
5.0

N/C

mona w.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANK B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

rozina m.  |  Overall Experience 
Clasificación:
5.0

There were issues with fitting my motorcycle into the selected locker, but Blake did a good job of solving the problem.

Daniel K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jamaal b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Johanna K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles A.  |  Overall Experience 
Clasificación:
5.0

Kate is absolutely wonderful, really knows what she's doing. Along with everyone else at this location, job well done

Jayla W.  |  First Impressions 
Clasificación:
5.0

Sandy, Brad, Blake, Mike, Teryn, and Tony are all so wonderful. Thank you all for the help!

Jayla W.  |  Overall Experience 
Clasificación:
5.0

Thank your Bradley Mankey for all your help and patience with me. I wish we could fine alot of people like you.. May god bless you and your staff!!

MARIA F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M.  |  Overall Experience 
Clasificación:
5.0

Everyone was extremely helpful and nice.

DONNA I.  |  First Impressions 
Clasificación:
5.0

Good facility & great people

RENEE H.  |  Overall Experience 
Clasificación:
5.0

Here's a good review love you guys @29

Jayla W.  |  First Impressions 
Clasificación:
5.0

Excelente servicio al cliente

Pamela S.  |  Overall Experience 
Clasificación:
1.0

Horrible rats had to throw my furniture away

tanya t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE L.  |  Overall Experience 
Clasificación:
3.0

Anyone could walk into the storage area without entering a code during the day via the main sliding entry doors. Other than that, everything was fine.

gregory l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H.  |  Overall Experience 
Clasificación:
5.0

I'm not big on writing reviews but gotta say, these guys were so great to deal with. I talked w 3 different employees at different times & each one was extremely professional, thorough & helpful. Everything is clean & well stocked and, as of right now, not one complaint. I have used them before, so I'm a repeat customer..I don't do that if I'm unsatisfied. ✋✨

Susanne M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B.  |  Online Move In 
Clasificación:
1.0

Trying to make me extra money and i used it for a week and a half before i found my new house.

LAMAR M.  |  Overall Experience 
Clasificación:
4.0

The sliding doors should remain accessible through regular hours.

CHRISTOPHER J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazmyn J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita B.  |  Overall Experience 
Clasificación:
5.0

I was well pleased with staff and the cleanliness of it … and I would like to thank you all for your service .

lawanda h.  |  Overall Experience 
Clasificación:
5.0

High class place very well run. Staff is always very helpful! Never have I ever seen just one person doing one thing. If they aren't super busy all of the employees who can chip in to help with whatever is going on. Those are happy employees and it shows

Kristopher H.  |  Overall Experience 
Clasificación:
5.0

Fantastic! Bradley and his staff are helpful, courteous, and friendly!

Steven W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Neal L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Schazz L.  |  First Impressions 
Clasificación:
5.0

The young lady that waited on us was very helpful and explained how everything worked. She was very pleasant and friendly.

Rita B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Neal L.  |  First Impressions 
Clasificación:
5.0

Recommend always keeping accessible drive open to facility. Sunday morning before office hours, trucks were blocking access drive. I could not drive truck into facility to collect storage items until staff cleared trucks. Staff were great and helpful!

Bradley D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah S.  |  Overall Experience 
Clasificación:
5.0

Brad was great to work with and will recommend him moving forward when moving.

William W.  |  Overall Experience 
Clasificación:
5.0

I could not have asked for a better experience. The staff was helpful and friendly and the facilities were spotless. Perfect 10!!

Ernest W.  |  Overall Experience 
Clasificación:
1.0

The worst experience I've ever had moving into a storage unit there was no where to park I had to use the dolly an walk from the entrance of the store to the storage units all there trucks where all over the place. It was very un professional and made my experience a horrible one.

Jerna H.  |  Online Move In 
Clasificación:
4.0

Wish I had known that it would be closed beforehand, but manager Bradley was super helpful and put all my things in the storage unit once the facility opened the next day

Jacob M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaclyn G.  |  First Impressions 
Clasificación:
1.0

After I was falsely reserved a unit at a different facility online, I was told this facility was the only one available after I showed up to the originally reserved unit with a full truckload to store… This unit is a good distance away from my intended unit, making it inconvenient to use as needed and desired. Plus, I still had to pay for the extra miles that were put on the uhaul truck rental… which, looked, smelled, and felt like it was not cleaned or sanitized for a couple of years (should not be the case during a pandemic…). This all happened after I was sent to the wrong facility to pick up supplies. Luckily that location had what I requested, but I purchased and opened a lock that was not needed, because the unit I was eventually sent to had free locks… Overall, I will try my best to not use or recommend uhaul moving forward.

Nathan P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sue O.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H.  |  Overall Experience 
Clasificación:
5.0

Very helpful.

CANDACE W.  |  First Impressions 
Clasificación:
5.0

Bradley was terrific - pleasant, professional, all things a customer would want! Great experience.

Ernest W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David O.  |  First Impressions 
Clasificación:
5.0

Every single staff member was beyond helpful and kind. Each one went above and beyond and so glad to have picked this storage facility!

Katlyn T.  |  First Impressions 
Clasificación:
5.0

Pleasant experience and personable staff. Blake assisted me with my equipment return and was very helpful in explaining the last steps of the rental process and ensured I was satisfied with rental. Will recommend to friends and family for sure

Ronald V.  |  First Impressions 
Clasificación:
5.0

Storage at this U-Haul facility was great. The staff went out of their way to make sure that our storage experience went smoothly. I would use this facility again.

Karen M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Malaysia S.  |  First Impressions 
Clasificación:
4.0

Staff need training for better customer service

kingsley A.  |  Overall Experience 
Clasificación:
4.0

It was the bomb 💣 I love it

Stevonia R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B.  |  Overall Experience 
Clasificación:
5.0

Manager ie excelent in his job. The staff Blake is very sufficient

DONALD M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELLI C.  |  Overall Experience 
Clasificación:
5.0

Blake was great to work with!

Edward H.  |  Online Move In 
Clasificación:
5.0

Very clean!!!

Debra D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William E.  |  First Impressions 
Clasificación:
5.0

Rented a 20' truck in advance and long-term storage facility the day of my move. Both processes were very easy and convenient. Blake was very accommodating and helpful all day, and is extremely good at explaining how things work and shepherding the truck and storage rental processes to a great outcome for us. Most places generally do not have this level of customer service. I really appreciate it.

SAMUEL L.  |  First Impressions 
Clasificación:
5.0

You guys are the best storage place I've ever rented from. Your facility is spotless and your people are helpful and polite. If I ever need storage again I'll be back, and won't hesitate to recommend you to others.

christopher z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charona T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Leslie L.  |  Overall Experience 
Clasificación:
3.0

I'll still recommend U-Haul but your service is awful, I'm simply giving this feedback because I am a Data Analyst somewhere and send surveys out a lot, I hope your data analyst will appreciate this: 1. On the last day of moving out, one of the guys on shift was very rude, he's a bit oldish. Talk to him 2. On another day, a Saturday, your staff was also rude because of parking at this facility. 3. Your main office sent a letter to my brother in Canada about my storage facility...you could have reached me via phone or email, I was paying you on time, why did you have to contact the secondary person on my papers as if I was running away from you? TOTALLY WEIRD! 4. I think the price is fair, just your staff is very rude sometimes. 5. Sometimes you call, nobody picks up.

Isaac M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sharri t.  |  First Impressions 
Clasificación:
5.0

Employee blake was prompt professional and respectful and deserves a raise for his professionalism

travis c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

randall e.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Maria R.  |  First Impressions 
Clasificación:
1.0

The representative didn't explain the storage hours or access procedures or hours. I arrive Sunday even at 8pm to unload into my storage only to find out I had no access. Very unprofessional and time wasted because there was no instruction given.

Ana G.  |  First Impressions 
Clasificación:
5.0

The staff was superb!

Ginger U.  |  First Impressions 
Clasificación:
5.0

Shelton Bonton is rude , ignorant and disrespectful! He needs to go to a class to learn how to deal with people and different situations. I am not a child nor a young adult I rent from here all the time I send family members here. I donot appreciate the way he spoke to my mother , my daughter nor myself. I will be calling corporate . My husband one of the district managers of a billion dollar Corp. I know how to fix this problem. Just in case this goes ignored!

Tamara M.  |  Overall Experience 
Clasificación:
5.0

Rich is the man. Friendly and thoughtful service. If I started a business, I would hire him, from what I know.

Jeryl W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Sepideh J.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Sepideh J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Alice D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DIANNA D.  |  First Impressions 
Clasificación:
5.0

Very helpful staff and convenient hours. I highly recommend.

Michael T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole E.  |  Overall Experience 
Clasificación:
5.0

Thank You so much for the clean facility and professional staff. Will use your services again.

Alaine M.  |  Overall Experience 
Clasificación:
4.0

All the employees I encountered were really nice and helpful. The only complaint I have is the software at the register was awfully slow & my card info had to be manually typed. That made the transaction slow.

Candese W.  |  Overall Experience 
Clasificación:
5.0

Helpful and professional staff

Sean F.  |  Overall Experience 
Clasificación:
5.0

I have used storage all over the U.S. This facility is by far the cleanest I have ever used. The staff is amazing.

Sheena B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

erika l.  |  Overall Experience 
Clasificación:
5.0

The facility is well maintained and secure. The w Staff were extremely professional and helpful.

Sean F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John D.  |  First Impressions 
Clasificación:
5.0

The customer service was very excellent the guys that help me that work at the store on Western avenue was exceptionally helpful and kind

annette m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sophia H.  |  First Impressions 
Clasificación:
5.0

Brad was lovely, he was very friendly and detailed that all my questions were answered before I could ask them. I would highly recommend you guys. Gracias.

INDIGO A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa F.  |  Overall Experience 
Clasificación:
1.0

My truck was towed from my house and my stuff was still in it. No one even contacted me. This was a very poor experience

andrea a.  |  First Impressions 
Clasificación:
4.0

Access in the parking lot is limited. I was in the building at my locker and when I came out, people returning their trucks locked my car into the parking lot. Luckily an off-duty worker was walking by and saw my dilemma and helped me out. He opened the building and moved one of the vehicles so I could leave. The facility and employees are great. The parking lot and vehicle access is not great.

Deena K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sydney C.  |  Overall Experience 
Clasificación:
5.0

It is nice to have your service and I told Mira preciate everything

mary h.  |  Overall Experience 
Clasificación:
5.0

Liked the availability of carts and size of elevator. Staff professional

Joseph T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S.  |  Online Move In 
Clasificación:
5.0

Mr. Mankey should appreciate the staff he has as part of his team. They represent U-Haul very well! I would not hesitate to use U-Haul as my storage of choice again nor recommend it to family and/or friends.

william t.  |  Overall Experience 
Clasificación:
5.0

All the staff were amazing. Helpful, knowledgeable and hustling.

CHRIS T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Geraldine W.  |  Overall Experience 
Clasificación:
5.0

Quick and easy service, just how I like it

David P.  |  Overall Experience 
Clasificación:
5.0

I love these guys! Management and team were all super helpful! I live in MD and stored my things here because I had such a pleasant experience the first time.

Marion B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara S.  |  First Impressions 
Clasificación:
5.0

I will continue using the storage unit

CARMEN F.  |  Overall Experience 
Clasificación:
5.0

We had the best experience! The workers were so awesome, they even left water bottles for us when they saw we were hot. Clean facility and great staff

NATASHA B.  |  Overall Experience 
Clasificación:
5.0

Efficient, convenient, professional, clean. Liked availability of carts and size of elevator. Couldn't find the stairs though

Joseph T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Faye B.  |  First Impressions 
Clasificación:
5.0

I enjoy using U-Haul. Great service and nice facilities.

Adam B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA S.  |  Overall Experience 
Clasificación:
5.0

Shelton helped us to make the experience easy and made us feel right at home! We would recommend this facility to anyone.

NATASHA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie C.  |  Online Move In 
Clasificación:
2.0

I always use this location but this last time my experience was beyond horrible! We returned with a large load of heavy furniture only to be blocked from entering into the lot by a large U-Haul truck some idiot parked blocking the entrance. There was a woman and her family blocked in the other side and couldn't get out. My husband and I had to unload the furniture and squeeze past the truck to walk or heavy belongings very far to get to the entrance of the storage units. Unbelievable! We were on time restraints and this really messed us up along with making us extremely overly exhausted. We actually damaged some of our furniture just from not being able to physically carry the stuff properly that far anymore. Highly disappointed! They need a better system.

LaNisha C.  |  First Impressions 
Clasificación:
2.0

Mice and their droppings everywhere. I have to buy a new bed because of the mice. I would not recommend anyone to use u haul on the north shore.

John C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

G.J H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela S.  |  Overall Experience 
Clasificación:
5.0

I truly enjoyed renting a storage room at this location. The staff is very friendly and professional. Storage is cleaned and well-maintained. The reason that am not renting is because I bought a house and now have space for my things.

Karina W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina r.  |  Overall Experience 
Clasificación:
5.0

Great staff at this site. Very helpful in first meeting.

Nicholas B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marrina P.  |  Online Move In 
Clasificación:
5.0

The manager was amazing and made this whole processes easier and cheaper! He has several male employees who were also extremely helpful!!

Alexa L.  |  Overall Experience 
Clasificación:
5.0

It was really storage-y

Brennan H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn M.  |  First Impressions 
Clasificación:
5.0

The owner helped us out. He made the transition beyond easy. This was the first time I've ever had fun moving!

Kaitlin B.  |  First Impressions 
Clasificación:
3.0

The website is not very intuitive. I had to call customer service to complete the process. When I got to the facility the agent started to enter all of my information all over even though I told him several times that I had done this online. He asked for payment and then realized that I had paid online. I was never shown the entrance to the storage or anything else about the storage. I was also confused about the free month storage and/or the free lock. I ended up with the free month but had to purchase a lock.

Melanie B.  |  Online Move In 
Clasificación:
5.0

Fairly easy to learn and use. Great service and product. Staff was always helpful. The only negative was that the card reader to get into the storage facility didn't always work when I swiped. But sometimes it did. 路. I moved into a bigger place and no longer need the service. Overall, UHaul has a great service. ¡Gracias!

Carl H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

doris c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri H.  |  Overall Experience 
Clasificación:
5.0

Blake was amazing. He was very very professional, very knowledgeable was patient and very outgoing. He helped me with my ever need and walked me through the process of renting a truck as well as a storage unit. Showed me how to work everything every strip of the way! That's a great guy that you have working there and I will request him everytime I come he truly is a asset to your company and hopefully he is rewarded for all his great work! Thank you so much Blake you have a loyal customer in me. When I recommend I will let everyone know to ask for Blake!!!!!!

Amber W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tenisha S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley M.  |  First Impressions 
Clasificación:
4.0

The storage experience with U-haul was really good. Brandon was excellent is explaining everything we needed to know about the access to the facility and how to use access cards. ¡Gracias!

Sinan A.  |  Overall Experience 
Clasificación:
5.0

Employees Mike & Richard very helpful perfect example of good customer service

Leslie B.  |  First Impressions 
Clasificación:
5.0

The hours available to access the unit were annoying due to my schedule, however there should be an option to have access after hours if your schedule is opposite or different of others.

Rusty M.  |  Overall Experience 
Clasificación:
4.0

The staff were very friendly and accommodating everyone I needed anything.

Cassandra L W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce p.  |  Overall Experience 
Clasificación:
5.0

Richard and the guys were more than helpful, getting an old man a unit very close to the door and backing the truck in. Great work.

Randall A B.  |  First Impressions 
Clasificación:
5.0

Your computer ripping me off, I returned the U-Haul parked it where I got it from, not only did I park it but I put the gas back in it which came up to ten bucks, I feel like I'm being ripped off,

donte h.  |  First Impressions 
Clasificación:
5.0

Your people are excellent to work with

loretta k.  |  First Impressions 
Clasificación:
5.0

Simple process, everyone was very helpful and made for a seamless moving experience.

Dan B.  |  First Impressions 
Clasificación:
5.0

Great customer service!!

Christine M.  |  Overall Experience 
Clasificación:
1.0

It was terrible! After traveling hours on the road the storage unit was blocked in. I had to leave truck overnight and my money was stolen. I still haven't heard anything. The mngr is very rude!

MARKELIA Y.  |  First Impressions 
Clasificación:
5.0

The customer service, application process and instructions on how to access the facility was handled professionally and with care. Thank you all.

Alaine M.  |  First Impressions 
Clasificación:
5.0

Great choice, very good staff

Timothy P.  |  Overall Experience 
Clasificación:
5.0

The guys that work there were helpful in getting me a spot near the door.

Erin M.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service!

Holly C.  |  First Impressions 
Clasificación:
5.0

Clean and easy to access units with plenty of moving carts to transport storage items from the loading area to the units.

Victor W.  |  First Impressions 
Clasificación:
5.0

Very clean establishment . The staff was very helpful. It also was great to have my first month free.

Cassandra L W.  |  First Impressions 
Clasificación:
5.0

It was easy

Shyanne B.  |  First Impressions 
Clasificación:
5.0

The staff there. notably Brad, were helpful and informative. I recommend this location highly.

Joel G.  |  Overall Experience 
Clasificación:
5.0

Nicest and cleanest storage unit I've ever used. Well lit, dry, no signs of bugs or mice like other places I've rented. It even has a sparkling clean bathroom, lol.

rich b.  |  Overall Experience 
Clasificación:
5.0

The BEST U-Haul experience I have had. Bradley Mankey made the process easy and fast. The whole operation was more than I expected

Timothy P.  |  First Impressions 
Clasificación:
5.0

My experience with Uhaul was a exemplary experience each time an issue arose one of the guys lamar, calvin or richard went above and beyond to make sure all was well with my account and satisfaction.

Lisa P.  |  Overall Experience 
Clasificación:
5.0

Gracias

frank s.  |  Overall Experience 
Clasificación:
4.0

Everything was great but you need to do a better job with how you describe your promotions. Thought we were paying 19.99 for extra time to only find out after we were charged we were paying 39.99

Matthew M.  |  First Impressions 
Clasificación:
5.0

Michael was very helpful!!

Rael B.  |  Overall Experience 
Clasificación:
5.0

Your worker are the greatest worker in the world. I will make sure I tell everyone I know to come to the North Shore U haul. The y have respect and love and passion for what they do LOVE THEM THANKS

Jermaine H.  |  First Impressions 
Clasificación:
5.0

Getting in was easy and hassle free! Lamar Jones checked us in and even helped resolve an issue. He was extremely helpful and friendly! He gave us A+ service and explained everything in an easy way.

Olivia H.  |  First Impressions 
Clasificación:
2.0

Over charged me at the last min.

robert l.  |  Overall Experience 
Clasificación:
5.0

Each person took there time and actually showed me where everything is and step by step what to do when a situation might happen the one sales person gave me useful information about the storage space

CARMEN F.  |  First Impressions 
Clasificación:
5.0

Great place -- couldn't ask for better experience! Was a customer for about 3 years.

JOHN G.  |  Overall Experience 
Clasificación:
5.0

All employes have been helpful and efficient. Excelente

Paul S.  |  First Impressions 
Clasificación:
5.0

They guys were very helpful and friendly made the day even better as we were extremely irritated moving. Thank you all

Darren C.  |  First Impressions 
Clasificación:
5.0

I drove a 6x12 cross country from Oregon. The guys working that day Justin and ? We're very helpful! I'd very much recommend this UHaul facility to anyone!

Peter D.  |  Overall Experience 
Clasificación:
5.0

Fast and accurate service. Explained everything well!!!

ernest d.  |  First Impressions 
Clasificación:
5.0

I leased a 5x10 storage unit for 3 years. The untouched household items had ZERO dust! This location is SUPER CLEAN and tidy. I HIGHLY recommend this facility. Great job!

Ebony C.  |  Overall Experience 
Clasificación:
4.0

Very clean and well lit

Sarah D.  |  Overall Experience 
Clasificación:
5.0

Like it

ruthvik g.  |  Overall Experience 
Clasificación:
5.0

everyone is always super nice

Jermaine H.  |  First Impressions 
Clasificación:
1.0

I could not access my storage unit whoch cost me a day of moving my belongings. I was block out and then blocked into the parking lot because of the lack of direction and instruction for parking.

deshawnna m.  |  First Impressions 
Clasificación:
5.0

Justin was super helpful and friendly!

Benjamin B.  |  First Impressions 
Clasificación:
5.0

Our storage move-in went very well with the help of Mike, Justin, and Lamar. Our total move took a few hours but they were very accommodating and helpful. We highly recommend this facility and reps.

QUR ANAH Y.  |  First Impressions 
Clasificación:
5.0

Service at this location couldn't be any better. Great staff. We rent here all the time

Matthew P.  |  Overall Experience 
Clasificación:
5.0

Great service

Benmichael I.  |  First Impressions 
Clasificación:
4.0

Everyone we spoke with (2 people) was courteous knowledgeable. The entrance/processing area was clean and organized. The storage facility was clean and well lit.

Sean F.  |  First Impressions 
Clasificación:
5.0

Nice place and great staff. Our belongings were safe and secure.

Mitchell W.  |  Overall Experience 
Clasificación:
5.0

The guys at U Haul do great job here on the north shore...

James W.  |  First Impressions 
Clasificación:
5.0

Lamar and Brian were of great assistance. Excellent customer relations skills. "These dudes were awesome."

Saundra B.  |  First Impressions 
Clasificación:
5.0

The service I received was excellent. I look forward to continuingly doing business with u-haul .

lynnette d.  |  First Impressions 
Clasificación:
5.0

Rich and Lamar were a blessing after a stressful move!!! The Uhaul storage is the cleanest place I've ever seen! Thank you Rich and Lamar!

Paulette C.  |  First Impressions 
Clasificación:
5.0

Staff was very friendly and helpful

Jabril B.  |  Overall Experience 
Clasificación:
5.0

The guy who checked us in was very helpful and showed us how to use the ladder and how to lock the unit, great job.

Jeffrey L.  |  First Impressions 
Clasificación:
5.0

Great assistance very helpful

lisa p.  |  First Impressions 
Clasificación:
5.0

i love how everyone works with everyone they treat people with a lot of respect so whatever they r doing keep it up Rick And Mike a superstars love them

Jermaine H.  |  First Impressions 
Clasificación:
5.0

A great location and a very helpful staff!

Matthew P.  |  First Impressions 
Clasificación:
5.0

Customer service while getting a new unit was great.

rich b.  |  First Impressions 
Clasificación:
5.0

Thank you so much.

John A.  |  Overall Experience 
Clasificación:
5.0

They was very nice and understanding

shawntia h.  |  Overall Experience 
Clasificación:
3.0

The area is good and staff friendly I would recommend

Selumbo C.  |  Overall Experience 
Clasificación:
5.0

Quick and easy process. Pat was a big help. Nice clean facility too in convenient location.

mike d.  |  First Impressions 
Clasificación:
5.0

The location are in very good condition and the staff are friendly and helpful, I really enjoyed

Selumbo C.  |  First Impressions 
Clasificación:
5.0

Very very satisfied with the staff in particular, the guys in the store and Karen, the cleaning attendant.

Kathleen G.  |  Overall Experience 
Clasificación:
5.0

Cody and Mike were awesome... EXCELLENT customer service!

Kedralynn T.  |  Overall Experience 
Clasificación:
5.0

Good job

Broadway E.  |  Overall Experience 
Clasificación:
5.0

Clean storage Friendly helpful staff

Michelle H.  |  Overall Experience 
Clasificación:
5.0

they r always very nice i love to come and do business with uhaul

Jermaine H.  |  Overall Experience 
Clasificación:
5.0

This location is very professional and employees are extremely helpful. Great bunch of guys!

george d.  |  Overall Experience 
Clasificación:
5.0

For my first time renting a storage unit...the gentleman who helped me was very patient and kind. Even down to explaing about the green tag. The facility was Very clean.

Charlotte K.  |  First Impressions 
Clasificación:
5.0

I'm so grateful for the employee and the management of this company we appreciate everything that y'all did for me and my family ... I would recommend this facility to anyone who looking for Storage

Troi G.  |  Overall Experience 
Clasificación:
5.0

Fast professional service.

CARMEN S. | Reservación
Clasificación:
5.0

Expensive, but worth it.

TOM S.  |  Overall Experience 
Clasificación:
4.0

good

Vivek V.  |  Overall Experience 
Clasificación:
5.0

Matt did a great job!

David S.  |  Overall Experience 
Clasificación:
3.0

Water leaking from AC pipes. Blankets on hallway floor to aborb water.

Mitchell W.  |  Overall Experience 
Clasificación:
4.0

Great service

imani b. | Reservación
Clasificación:
4.0

It would be great to receive discounts for store items when you have a storage unit with up to date payments.

FELICIA B.  |  Overall Experience 
Clasificación:
5.0

Great services at competitive prices.

Richard B.  |  Overall Experience 
Clasificación:
5.0

Exceeded my expectations

David S. | Reservación
Clasificación:
1.0

They never answer the phone in the office

wilma w.  |  Overall Experience 
Clasificación:
5.0

Staff was great, Very helpful...

Brian C.  |  Overall Experience 
Clasificación:
5.0

Totally free month of storage. I was out before 30 days and paid nothing.

delbert c.  |  Overall Experience 
Clasificación:
5.0

The staff was extremely friendly and helpful! Everything went as smooth as it could.

Brian C. | Reservación
Clasificación:
5.0

Cleanest storage unit I’ve ever rented from.

Abigail L.  |  Overall Experience 
Clasificación:
5.0

The move in and move out and the e-payment all were convenient.

Anthony M.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff.

Francis C.  |  Overall Experience 
Clasificación:
5.0

My car battery died after parking at this facility. The staff were kind enough to give me a boost to get me going again. Thank you! Great service!

Daniel C.  |  Overall Experience 
Clasificación:
5.0

Cleanest storage unit facility I have ever rented in. Entire team friendly and professional. So glad I found this place- has made my complicated move a little easier to handle.

Abigail L.  |  Overall Experience 
Clasificación:
5.0

The staff went above and beyond to help us. If I need storage again, I'll be right back to this location.

Dustin W.  |  Overall Experience 
Clasificación:
4.0

I would have given an excellent rating if it were not for the facility limiting access to units until 10p/11p. This really needs to change and is likely to stop me from being a repeat customer

Tamika S.  |  Overall Experience 
Clasificación:
5.0

Very Pleasant experience.... I would absolutely use them again.

Lisa E.  |  Overall Experience 
Clasificación:
5.0

very nice facility. I had no issues while storing my mother's belongings there.

Michele S.  |  Overall Experience 
Clasificación:
5.0

I love it and was satisfied

Sabrina B.  |  Overall Experience 
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