Customer Reviews for U-Haul Moving & Storage of Pflugerville

7,371 reviews

1617 Three Points Rd   Pflugerville, TX 78660
(@ Vision)

(512) 251-7491

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(512) 251-7491

1617 Three Points Rd
Pflugerville, TX 78660
(@ Vision)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Luis C 
Rating:
5.0

Customer did not leave a comment.

Roberto P 
Rating:
1.0

Staff was very rude and, gave additude along with cussing at me on the phone when they called me about my appointment. They also canceled my appointment with no communication or knowledge of doing so. They also cited uncommunicated and not disclosed location policy's on reservations.

Diego M 
Rating:
3.0

Customer did not leave a comment.

DO N 
Rating:
5.0

Important think no recibe in paper that rally need to testify in case need

Manuel B 
Rating:
5.0

Customer did not leave a comment.

mariam p 
Rating:
5.0

Good costumer service,good cars,fast and economical

Apola C 
Rating:
5.0

Customer did not leave a comment.

ENRIQUE E 
Rating:
5.0

Customer did not leave a comment.

stephen h 
Rating:
3.0

Better in person customer service.

REBECCA M 
Rating:
3.0

Terrible signage showing drop off location we went in circles several times

John P 
Rating:
5.0

The Pflugerville location was awesome, and the service and staff were excellent! The disappointing thing was the location to turn it in, in Waco. Horrible experience there, but no reflection on where we checked the truck out.

aubrey m 
Rating:
4.0

Customer did not leave a comment.

Jesse B 
Rating:
5.0

Estupendo servicio, muy profesionales

roman c 
Rating:
2.0

I rent two things this week . First time the truck ( 20 feet )was not easily started and second time 10 foot truck has only air blow no cold and driver side door not really closed .

Tulasi D 
Rating:
5.0

Make sure your AC is blowing cold, especially when we are experiencing 95+ degree weather.

Colby T 
Rating:
5.0

Customer did not leave a comment.

BARBARA C 
Rating:
5.0

Customer did not leave a comment.

ERICK M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen P 
Rating:
1.0

Todo estaba bien pero a la hora de entregarlo me salieron q el vehículo avía recorrido 26 millas cuando lo único q puede abre recorrido era 8o 10 millas total porq la distancia era bien corta de 3 millas de un punto a otro por eso ni les recomendaría a nadie más

Rausel R 
Rating:
5.0

Customer did not leave a comment.

dennis k 
Rating:
2.0

Customer did not leave a comment.

Travis D 
Rating:
5.0

Faculty was secure, no light in unit. Would not recommend due to no temperature control.

Santiago G  |  Overall Experience 
Rating:
5.0

They were very nice and professional

Bashar A 
Rating:
5.0

Customer did not leave a comment.

Kay H 
Rating:
3.0

Customer did not leave a comment.

Jermaine G 
Rating:
5.0

Customer did not leave a comment.

Steve I 
Rating:
1.0

My screenshot shows I should have been allowed 251 miles. At drop off they charged me for mileage over 200 and I had to pay even though I have paperwork showing mileage was for 251 miles. Both my pick up and drop off experiences were similar and both bad

Richard G 
Rating:
5.0

Customer did not leave a comment.

michel c 
Rating:
1.0

Do not tell customers they MUST return the U-Haul to a location across town, where they didn’t pick the U-Haul from. If the paper states, Drop off equipment at: “Call the number attached when ready to drop off, to confirm a location” Do not tell people they can’t change their location if it the customer did not select that to begin with. Don’t assign a location without permission.

Elvira E 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA G 
Rating:
1.0

Saw a large Rat on my furniture.

KRISTIAN R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gareth g 
Rating:
3.0

Could not fold down fender cover on drivers side. Had to dukes of hazard through the window. Maybe loosen bolts or demonstrate equipment.

Daniel L 
Rating:
5.0

Everything was outstanding and the three points store in Pflugerville, TX did an excellent job!!!!

James G 
Rating:
5.0

Customer did not leave a comment.

JASON B 
Rating:
5.0

Customer did not leave a comment.

Sydney K 
Rating:
5.0

Ensure the gas is actually accurate prior to submission

Maria a 
Rating:
3.0

When we returned truck Hubby put more gas in than we supposed to, but it only showed the beginning amount.

Ronda K 
Rating:
3.0

Making sure everything the customer ordered is available and ready to go or in the truck. I had to go back to get dolly and blankets.

TRAVIS C 
Rating:
5.0

Customer did not leave a comment.

Timothy H 
Rating:
5.0

Customer did not leave a comment.

Efosa O 
Rating:
1.0

Large Rat in unit. Witnessed the rat run all over my couch as soon as I opened the unit.

Kristian R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

saurab r 
Rating:
1.0

Would not recommend this location to anyone.

Richard S 
Rating:
1.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Customer did not leave a comment.

Mehdi R 
Rating:
5.0

Just detail inside next time

al l 
Rating:
3.0

Customer did not leave a comment.

Raghava S 
Rating:
3.0

Customer did not leave a comment.

Gregory O 
Rating:
5.0

Dominique was great! She has great customer service

Quentin J 
Rating:
4.0

Customer did not leave a comment.

John H 
Rating:
4.0

Customer did not leave a comment.

gregory B 
Rating:
3.0

Drop off was scheduled before opening hours, so I had to use the app to complete check out. No complaints about the location of employees, it was just the condition of the truck and the overall insane cost of the rental that was disappointing.

Gracie R 
Rating:
3.0

Customer did not leave a comment.

TAMEIYA L  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jordan M 
Rating:
5.0

Manager and staff was professional, informative, and friendly.

lamont h 
Rating:
3.0

Customer did not leave a comment.

Timoteo S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leoniel H 
Rating:
4.0

Customer did not leave a comment.

Reginald B 
Rating:
5.0

Oh man I got to see Sal at his location. He has done a number on this shop. Looks good. He had the truck we needed. We got the work done. Esmeralda was handling the transaction. She is always fun to talk with. Overall it was a good experience. Keep up the good work Sal. And no more vending machines.

Jacob W 
Rating:
4.0

Customer did not leave a comment.

Demetria S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY A 
Rating:
5.0

Customer did not leave a comment.

Arial C 
Rating:
3.0

Why did you send me further for return than the one that was walking distance from my home?

Stephanie P 
Rating:
5.0

We were able to rent the truck last minute after our movers canceled on us the day of our move. Awesome service!!

Dannielle B 
Rating:
4.0

Good customer service. Thank you.

Daniel J 
Rating:
5.0

Customer did not leave a comment.

Getachew L 
Rating:
5.0

Customer did not leave a comment.

NAGARJUNA G 
Rating:
3.0

Customer did not leave a comment.

Ronda K 
Rating:
4.0

The return process was not efficient. There was no one at the Returns Area and I had to walk to the office and let them know. I unhooked the dolly myself. Could have had more help available in that area.

Donald M 
Rating:
1.0

I arrived for my 7:00 AM reservation and the staff member with the keys to open the building hadn't even arrived yet! There was one staff member there but he couldn't get in. Meanwhile there were two more customers also waiting. Finally at 7:25 AM someone arrived and unlocked the building. Unacceptable. Your hours say that you open at 7:00 AM. Your staff needs to open the location for business at 7:00 AM.

ANDREW A 
Rating:
4.0

Customer did not leave a comment.

Martin E 
Rating:
4.0

Great customer service & friendly. There was issues with 10ft box truck. 1st, the left rear TPM light was on. Bird droppings on the driver side mirror & windshield (lots). Top of windshield, trimming was coming off. Told attendant if it falls off, I’m not responsible. Then when I dropped it off at San Antonio location, it was closed & couldn’t find a drop box, but a large mail box with no markings. The person I was talking to, said to drop the keys in that box. Told ok , but to put all this into comments, that I went trough.

Charles P 
Rating:
5.0

Ok

Ronaldo S 
Rating:
2.0

Did not have the dolly I had reserved and did not advise me of the allowed mileage which when returned the truck I was charged extra mileage because the agent at pick up location did not calculate mileage correctly and was under so you can charge overage on mileage. Very unhappy customer.

Will C 
Rating:
4.0

Customer did not leave a comment.

Krishella C 
Rating:
4.0

Everything was great. Only improvement would be pricing. Thanks for a painless experience.

keith b 
Rating:
1.0

Customer did not leave a comment.

Henry T 
Rating:
5.0

Customer did not leave a comment.

Vanessa G 
Rating:
5.0

Customer did not leave a comment.

Erika S 
Rating:
1.0

Less than par customer service. Awful experience overall.

William D 
Rating:
3.0

Location entrance was hidden, not very inviting/welcoming. The equipment rental is located in the back side of the storage area and dark at night. Don’t feel very safe when dropping equipment at night. Layout of equipment make it difficult to maneuver a 26’ with a trailer. I only met one employee and she was helpful.

Pedro R 
Rating:
5.0

Eli was super helpful and the gentleman cleaning the U-Haul returns … the other guy has no customer service skills & was very rude. Also I hired moving help from a flyer I got from U-Haul and I was charged for movers that never showed up. I called the moving help line & was told my money was refunded but I’ve yet to see It.

Richelle B 
Rating:
5.0

Customer did not leave a comment.

Sampath K 
Rating:
4.0

Customer did not leave a comment.

Terry O 
Rating:
1.0

Customer did not leave a comment.

Megan H 
Rating:
2.0

What is the point of a reservation and “24/7” pickup if you have to go inside to get the key and all of the accessories??? The truck the app gave me was behind 2 other trucks, so the employees in the office gave me another truck that was in the front. Gas was on empty so I had to immediately get more gas. This is the second time I’ve rented U-Haul using mobile pickup and it has been inefficient. Definitely need to stop offering it if you are not going to make it where we still have to go into the office.

Philip G 
Rating:
5.0

Very helpful

Edward A 
Rating:
5.0

Customer did not leave a comment.

JORGE L 
Rating:
4.0

Customer did not leave a comment.

Tosha R 
Rating:
5.0

Organize the parking area to make access better. I think y’all may have too much equipment at this location.

DENNIS R 
Rating:
2.0

Didn’t have my equipment ready so I had to wait an extra 30 minutes for them to open to get my dolly and furniture pads. The truck itself seemed like the power steering was going out.

Cassandra B 
Rating:
1.0

Customer did not leave a comment.

Tijuana E 
Rating:
5.0

Customer did not leave a comment.

Sudheer C 
Rating:
1.0

Have someone call me asap! We can review the footage together to determine whether or not charges need to be filled!

JENNIFER D 
Rating:
3.0

Driveway entrance was very rough and unpaved. Very bumpy.

jeffrey k 
Rating:
5.0

Everything was good

Stanley W 
Rating:
5.0

easy to pick up and drop off.

Aaron L 
Rating:
5.0

everything went smooth, good service

SUMAN N 
Rating:
5.0

Customer did not leave a comment.

SAM B 
Rating:
4.0

The cargo door must have opened when someone used the leaf blower nearby. Otherwise, the truck was clean. I do have a concern regarding the app. In the middle of the check-in process, the app lost the check-in flow, and I had to connect with the support team to continue the remaining process.

SARAVANAN C 
Rating:
3.0

Pave the parking area, create parking spaces. Make it clearer where customers can park. Post business hours on the Equipment Return station so people aren't just standing around waiting.

Juliana L 
Rating:
4.0

Customer did not leave a comment.

George P 
Rating:
2.0

They never have the dollies in the truck when you request them.. And also, they try to put you in a truck that’s not even on site location

Michael D 
Rating:
2.0

I was given a very old trailer with bad wiring. I had to have roadside assistance come to fix the issue twice and this delayed my trip.

Brian F 
Rating:
5.0

Great

William S 
Rating:
3.0

The price on the sign by the road was lower than the price they offered the staff that was there didn’t necessarily know how to sign me in. The person that didn’t know how to sign me in didn’t seem to be focused enough to get it done efficiently.

south w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RODERICK F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

eunica d  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ebony J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deana L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tarnetha G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RODERICK F  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carl W  |  Overall Experience 
Rating:
5.0

Client was so awesome I really appreciated his customer service he was so very helpful

Ebony J  |  First Impressions 
Rating:
2.0

The one agent kept yelling at me to move the truck or my car. Instead of telling me in the beginning where to park or not to park. There was no customer parking there because the people who work there parked there. Instead, they want us to park on the road and walk in instead of them. Not very professional staff either.

Share M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle R  |  Online Move In 
Rating:
5.0

Sal and Dominique were lovely helpful and professional

Logan M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

D'AMONTE' D  |  First Impressions 
Rating:
5.0

Awesome people

MARIE P  |  Overall Experience 
Rating:
1.0

Poor service

EVELYNE N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angel M  |  First Impressions 
Rating:
4.0

Everything at the facility was secure and well maintained. I felt confident knowing my items were stored there. Only thing I'd change next time I need storage is climate control. I know that option isn't available at this location. Otherwise, an overall good experience.

Melinda L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NASTANCIA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rameisha T  |  Overall Experience 
Rating:
2.0

Rats messed up my belongings

Canaan B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james r  |  Overall Experience 
Rating:
5.0

Staff was helpful and friendly made the process very easy .would recommend it to friends and family.

Jesus M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Isabella M  |  Overall Experience 
Rating:
5.0

Great customer service! Always willing to help and make life easier for you. 100% recommend this location if you need storage.

ISAIAH W  |  Overall Experience 
Rating:
5.0

The manager, I believe that was his title, he was more than helpful and exhibit professionalism, the staff was the greatest

WILLIAM M  |  Overall Experience 
Rating:
5.0

I'm glad I chose U-Haul. You'll help make my travel easy an convenient and thanks for everything

WILLIAM M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Edgar A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia H  |  Overall Experience 
Rating:
2.0

80% of the time we had a truck or trailer parked in front of the unit and couldn’t get in to it. For 3 months the alarm didn’t work on the unit.

JOHN T  |  Overall Experience 
Rating:
5.0

Very good experience through the years.

GAIL S  |  Overall Experience 
Rating:
5.0

Just wish the office was opened earlier on Sunday’s. Also a dumpster to put small trash inside. Other Locations has one but not this location. Inside when the storage units are located. The service there was always great.

Natasha S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnson S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beckie R  |  Online Move In 
Rating:
5.0

I'm not working right now after I start back working I may ght need a storage again

Gary E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEFANIE W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Isiah H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

geohnita c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Engrace B  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Patricia T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAULO D  |  Overall Experience 
Rating:
5.0

I had a storage unit for a little over 2 years and never had a problem with access in and out the premise. Staff was friendly and always courteous. There was long lines mostly but the agent moved acutely and quickly and remained professional at all times. Environment was neat and clean and truck rentals were prices were reasonable. Great safe location! I recommend this location.

CHRIS G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Milka M  |  Overall Experience 
Rating:
4.0

Thank you for closing my storage unit without notice from me. I had plan to call and cancel, but I guess the removal of my lock said it all. It was great doing business with yall and again, appreciate everything. Have a great day@

THERESA D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lamatha P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany H  |  Overall Experience 
Rating:
5.0

Staff is friendly. Storage unit convenient location. Love that you must use code for in and out.

Madeline E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THERESA S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janiece F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Dianne N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

willie c  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOHN T  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Towanda W  |  Overall Experience 
Rating:
5.0

The staff was always helpful and friendly. Thank you!

GENE K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abdoulaye D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alice s  |  Online Move In 
Rating:
5.0

Great Customer service and very clean storage units.

Princess P  |  Overall Experience 
Rating:
5.0

Good customer service

CHEIKH T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael b  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Makayla M  |  Overall Experience 
Rating:
5.0

Thanks for your service. Was a great expierence

Yolanda L  |  Overall Experience 
Rating:
5.0

The best and the people that work there are absolutely nice and professional thank you for all the help.💜

ANA M  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Gary J  |  Overall Experience 
Rating:
5.0

They were solid all the way through the process! Thumbs up!

ISAAC F  |  Overall Experience 
Rating:
5.0

The first storage that the customer service but than at the office on pflugerville they are the best I love that location

Ana M  |  Overall Experience 
Rating:
1.0

staff was extremely incompetent , rude and very disrespectful. My reservation for a drive unit was not accessible as it should be and was inconvenienced by this when moving truck was prepared to unload. Called the 1-800 u-haul number to verify and get reservation paid or okayed for move in, but seeing that this 3 point location is a "dealer", the more or less are independent of u-haul policy and guidelines, hence the reason why when I called the 1-800 number, they could not access or see any reservation account that I had. But was given the okay by 1-800 u haul to move in, because I was told that the truck I had was already rented out for the morning to another family, so I worked on unloading my belongings myself till 12 in the morning so as not to inconvenience the next family with their rental full of someone elses stuff still loaded on truck. I unloaded it and cleaned it out and turned in the key to drop box. The next morning before I was to go to location office, I had an emergency that took much of my morning, I checked my phone when I had the first chance and recieved a nasty message from the u haul location at 3 points stating that if I did not come pick up my stuff from location, that it was going to be throw into the dumpster and that I would be picking it up from in there if I did not get there in two hours, with two hours written again for added emphasis. I had to break off my emergency meeting, call the 800 number to advice them of this, drive back into town to save my belongings. when I get to location, I called the 800 number only to be told that 1-800 u haul has no control of this ' U-HAUL" business and there isnt anything they ( 1-800-u-haul ) could do for me and that I had to go into the office where I was treated inhumanely by the black woman with a severe attitude and nasty mouth whom only disrespected me over and over on getting her point across that u-haul has no business telling me what I could or could not do there at her location! Never in my life have I ever seen a what I thouth to be a reputable business represented in this manner and fashion! I feel even shameful for even attempting to do business here and will no longer ever set my eyes on this brand and will share my experience to the tee so that others may be warned of u-hauls business policy, practice and customer care that is non existent when even it comes at its worst from one of their one facility brandishing its own name, very shameful and u-haul does not even care to follow up with me to make sure that my belongings or even myself are ok,

Fedencio C  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ryan y  |  First Impressions 
Rating:
1.0

Unit much smaller than advertised. No one would take responsibility.

David L  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Amber S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARNOLD K  |  Overall Experience 
Rating:
5.0

THE STAFF WAS VERY HELPFUL AND HELP ME WITH ALL MY STORAGE NEEDS.

Geneva S  |  Overall Experience 
Rating:
1.0

It was so hard to get a unit as the 2 ladies at the desk were being very difficult to communicate to. The new girl wasn't properly trained and it showed as she did not know anything about any question I had and the assistant manager was trying to force me to do things I wasn't capable of even though I calmly told her I couldn't, she offered no help or solutions and only after calling the Uhaul hotline and having them speak to the manager was I able to get my unit hours later even though I reserved it in advance. They had a young male whose name I can't remember (starts with an A) and he was awesome, he should be running the place as he was able to locate a uhaul truck for me and had me driving off within the hour. The place is good but not the women in the store, she had a friend in there speaking loudly and using the speaker phone and talking to her as I was trying to give my information...very unprofessional If you use this place I hope you get the young man as he did business right

carlos g  |  First Impressions 
Rating:
5.0

👍🏻

jesus m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELISSA B  |  Overall Experience 
Rating:
3.0

The location was convenient. But access to the entrance to the storage unit was difficult due to the where it is located on the corners of the streets. We had a storage unit for about 3 yrs. and the rates increased each year. I didn't see why since nothing change, no extra security, no lights within the unit or any extra maintenance.

Roman S  |  Overall Experience 
Rating:
5.0

Everyone was so helpful

Geneva S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jay B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quincey R  |  First Impressions 
Rating:
5.0

the staff very Welcoming and understanding of my needs again Thank you U-HAUL.

Geo G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SOPHIA D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Santiago G  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

PATRICK W  |  Overall Experience 
Rating:
4.0

Some minute issues but overal pretty good

TRAVIS M  |  Overall Experience 
Rating:
5.0

I'm just sorry I lost my job and got to far behind. They do work with you though. And everyone there is very friendly and helpful. I will miss them.

Melissa N  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dustin L  |  First Impressions 
Rating:
4.0

The staff that I deal with was great keep up the good work.😊👍

Kim M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dekevious M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELI R  |  First Impressions 
Rating:
5.0

Very helpful and accommodating

Dale I  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Madeline E  |  Online Move In 
Rating:
3.0

I was ok with this place till when I went to my storage unit and found wood in there. I called the office and the guy who came keep saying he don’t work on this side this is not his job, he works on the other side this was not his job. I felt like as if I was inconveniencing him or something. I didn’t like that. Why wasn’t the unit cleaned before it was rented to me? So what he did was left the wood in there , closed the door and gave me a different unit number to use. Not standard practice I’m sure.

SYLVIA S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GINA B  |  Overall Experience 
Rating:
5.0

They are really very friendly and helpful on my behalf they were always friendly to me and help me with a lot of questions I will take them anytime for my storage

maria v  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William M  |  Overall Experience 
Rating:
3.0

The unit was not well lit and the lot needs paving every time it rains I could not excess my unit because the storage lot would be very muddy leaving your vehicle, carpet and shoes inside and out very dirty.

LLOYD H  |  Overall Experience 
Rating:
1.0

The fuel light indicating only 50 miles remaining before empty was on when I picked up the truck. Also, I was charged $40 extra for returning the truck 16 mins late.

Dustin B  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Gregory H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHANEL B  |  Overall Experience