Comentarios del cliente para U-Haul Moving & Storage of Pekin

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Pekin

Grado total:

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Jeffrey J. en

Grado:

El cliente no dejó un comentario.

Faith M. en

Grado:

El cliente no dejó un comentario.

Barry A. en

Grado:

I really appreciate all the help Cody gave us in this move. Thank you.

Karen B. en

Grado:

Customer service was OUTSTANDING!!!! We checked with other U-Haul locations closer to where we were working and they would NOT return calls/emails to us or give rental estimate. Owner said he was too busy. This Pekin location bent over backwards to help us. We will definitely do business with this location again and tell all our friends!

Dustin I. en

Grado:

I understand trailers have chance of being damaged before rental but having consistent updated trailers with weight sticker and enough D rings to properly secure belongings with straps at different heights. Also would really recommend updating insurance making able to cover more of trailer instead of just damage to people’s property. I’m sure more people would be apt to pay for insurance.

Steve S. en

Grado:

El cliente no dejó un comentario.

Mark H. en

Grado:

El cliente no dejó un comentario.

Faisal D. en

Grado:

The woman working the counter was very nice, but she needed additional training. It took me 45 minutes to try and return the car and it was nightmare to deal with. It kept erroring out. I finally gave up dropped the key in the drop box and called customer care to have them notate the account. Car was amazing but the whole experience was frustrating.

Ronnie G. en

Grado:

Everyone was very nice. 100 % satisfied.

Jill E. en

Grado:

I received a call from springfield to verify my rental-the lady (Patty) who i talked to was not very customer friendly. I then received less then hour later a call from Pekin location another call to verify my rental. I asked why i received two calls and it was stated that the pickup place is usually who calls and they were not sure why springfield office had called. Otherwise to whole experience was very good

Elizabeth H. en

Grado:

Very helpful

Peggy R. en

Grado:

Your already doing it. Thank you

Everett M. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.

KENNY K. en

Grado:

Easy in and out, and climate controlled

Timothy C. en

Grado:

Area was clean and convenient. Cody the manager was friendly and helpful

Jerry J. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

nick J. en

Grado:

Everything was great. I haven't rented anything to move in a long time and I feel the price was a little high but it was definitely a smooth transition!

Myles B. en

Grado:

The helpers were fantastic and couldn't have asked for anything better.

Mark H. en

Grado:

El cliente no dejó un comentario.

Cory S. en

Grado:

El cliente no dejó un comentario.

Phillip B. en

Grado:

Never have been treated so poorly from a company! Was made to feel like a criminal! I used a credit card to cover deposit and rental of a trailer. The pathetic store manager or company policy of needing a phone number of someone else for verification is downright degrading!

Steven R H. en

Grado:

Need more office help on weekends

Michael G. en

Grado:

El cliente no dejó un comentario.

Joseph M. en

Grado:

For as much as it costs to use the vehicles they should have a bit more. Crank windows and no cruise control is a bit basic at these costs. Competition have these items. Truck did run well and was clean though.

Kelly P. en

Grado:

El cliente no dejó un comentario.

David P. en

Grado:

Do not SELL INSURANCE that is useless in illinois...

Ian T. en

Grado:

El cliente no dejó un comentario.

Jody S. en

Grado:

El cliente no dejó un comentario.

Richard W. en

Grado:

Mileage is a little to costly

Peter S. en

Grado:

The staff at this location was great, beyond great. I had rented a 15’ truck and of course, as things do on moving day, there were complications and other insanity that came up at the last moment. Miranda, Mari Beth, Cody, and the new girl we’re amazing, friendly, knowledgeable, and extremely helpful. I would definitely use this location again if I ever had to, the gaff there deserves one heck of a pat on the back. Thanks you guys.

Kimberly L. en

Grado:

Everything was great quick and explained everything. Very easy to work with.

Luke M. en

Grado:

While inside the store, had to call the location to find the guy and come out from back.

Elizabeth G. en

Grado:

El cliente no dejó un comentario.

Bradley S. en

Grado:

El cliente no dejó un comentario.

Barry A. en

Grado:

Andrew was very helpful. I am grateful for the help he provided in getting the right moving van that we needed.

Sean K. en

Grado:

Friendly, efficient staff made the process quick and painless

Therese C. en

Grado:

The employee working Monday July 15th was awesome. He was very informative and extremely helpful

Susan S. en

Grado:

The facility is very clean. The staff is very friendly and courteous. This is our first experience with rented storage, and it has been very easy and convenient. We would highly recommend U-HAUL

Joni A. en

Grado:

Outstanding experience with Uhaul. Would definitely recommend to anyone who is moving! Wonderful and helpful employees at both ends!!!!