El cliente no dejó un comentario.james M.
Customer Reviews for U-Haul Moving & Storage of Pasadena
Pasadena, TX 77503
(Left of San Jacinto Elementary School)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Easy in and outJon S.
El cliente no dejó un comentario.Douglas S.
El cliente no dejó un comentario.Jose N.
El cliente no dejó un comentario.Marvin R.
I had a reservation and they rented out my trailer to my brother but under my name.Justin T.
El cliente no dejó un comentario.petra patsy t. | Overall Experience
El cliente no dejó un comentario.Jeff Strother S.
El cliente no dejó un comentario.John W.
Very friendly and helpfulida D.
Always helpful and the service is fast.Jay S.
El cliente no dejó un comentario.rosa d. | Overall Experience
El cliente no dejó un comentario.Rodney C.
El cliente no dejó un comentario.Steven R.
El cliente no dejó un comentario.Gary B.
Control de velocidad de cruceroDavid B.
El cliente no dejó un comentario.allan B.
El cliente no dejó un comentario.Douglas S.
They rented me a U-Haul truck that is defective! While on the road, the "check engine cap" came on and the truck would do a jerking motion on and off throughout my travel time on the road. I had to call the Roadside Service twice! One of the auto trailer tire blew-out while I was at the Texas/New Mexico border. The front driver side tire on the truck had a screw on it that I discovered while I was in Cabazon, CA. My travel time was delayed for three days!Frederick G.
El cliente no dejó un comentario.andrea M. | First Impressions
El cliente no dejó un comentario.Hector P.
El cliente no dejó un comentario.Pedro D.
El cliente no dejó un comentario.BOBBY E.
My tire blew out as soon as I turned into 35 to return my U-Haul please check people tires before you put them on the roadwilmata P.
El cliente no dejó un comentario.Gordon G.
With less than 10 minutes left in their day, the employees directed me to a drop-off spot, detached the trailer, verified cleaning and had me out in about three minutes. All the while, they were very gracious.George C.
El cliente no dejó un comentario.James V.
El cliente no dejó un comentario.Ottmar S.
El cliente no dejó un comentario.Juan A.
Customer service wasn't very friendlyFreddie S.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.Hugo R.
El cliente no dejó un comentario.ROBERT D.
El cliente no dejó un comentario.John L.
Don made our trip possible by installing hitch. Felt very confident about pulling the cargo trailer. Knew it was a job well done.Maria C.
Great people there helpful an friendlyDanny I.
El cliente no dejó un comentario.Walter A.
Please not that the deposit is not refundableDamien M.
El cliente no dejó un comentario.Thomas H.
Customer service was excellentDesiree L.
Customer service was great everything went very smoothRichard B.
El cliente no dejó un comentario.Daryl J.
Very easy rental. Everything was ready when I arrived for pick up.Richard M.
El cliente no dejó un comentario.deborah M.
El cliente no dejó un comentario.Tamika H.
El cliente no dejó un comentario.Roy C.
El cliente no dejó un comentario.Florentino A.
El cliente no dejó un comentario.David G.
The only thing I would recommend is having two people work the front desk the first time we got there there was like 5 people in line and only one lady behind the desk trying to help an older couple understand all the fees and it was taking a little while we left to go take care of some other stuff and then came back and there was like nobody in line but then there was two people behind the deskScott K.
I wasn't there long enough to notice anything bad other than there wasn't much parkingDustin C.
El cliente no dejó un comentario.Sandro A.
El cliente no dejó un comentario.Noble M.
El cliente no dejó un comentario.Pamela B.
Vehicle wasn't parked parked where it was designated, no vehicle ID tag on top right corner. Everything else was pretty smooth, a little over priced but still good.David R.
Properly maintain equipment. The jackstand was falling apartKostas M.
Personal amableJOHN P.
El cliente no dejó un comentario.BECKY W.
everything is perfect, nothing needs to be changedDiana R.
El cliente no dejó un comentario.Sable M.
Had unit dash board lights malfunction which caused extended delay in moving process. Upon return, little to no interest, in the problem with the unit.James M.
El cliente no dejó un comentario.Tim M.
El cliente no dejó un comentario.Linda P.
El cliente no dejó un comentario.Robert T.
Nothing, everything was great!Beverly K.
El cliente no dejó un comentario.Michelle K.
El cliente no dejó un comentario.Rodney C.
Love the spaciousness of the truck was able to load all my storage 12x10 into the 20â€ truck love love thanksMaria B.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Manuel V.
El cliente no dejó un comentario.Ruben E.
The guy that came out wasn't rude or anything, just wasn't looking happy. He was quiet and unresponsive. I gave up on him and went into the store. Maybe he was having a bad morning. We all do from time to time. Bless his heart. However, he back the truck up for me because I surely wasn't getting it at the angle. He took over and I was thankful to comply. The man sitting at the counter was helpful, polite, professional, and well, nice! I like this location. It's prettier, has more room, and the people on the inside are nice. I will tell all about this location. Good place to go and do business with.Yvonne D.
El cliente no dejó un comentario.Keevin K.
El cliente no dejó un comentario.Gerald A.
El cliente no dejó un comentario.RUBEN C.
El cliente no dejó un comentario.Laura C.
El cliente no dejó un comentario.Mark C.
El cliente no dejó un comentario.mario S.
Good customer service 👍juan C.
El cliente no dejó un comentario.Stephen R.
El cliente no dejó un comentario.An N.
El cliente no dejó un comentario.Vickie F.
This location has a good team and customer service. Just keep up the good service.Estella S.
El cliente no dejó un comentario.ROBERT C.
After uhaul sent us a text with the location to turn our trailer into- which didn't accept trailers- and we couldn't get anyone on the phone, we drove to the Red Bluff location. They were wonderful and happy to accept our return.ROBYN O.
El cliente no dejó un comentario.CLIFFORD H.
El cliente no dejó un comentario.WILLIAM C.
El cliente no dejó un comentario.Gillian S.
El cliente no dejó un comentario.Pmela B.
El cliente no dejó un comentario.Stephen R.
El cliente no dejó un comentario.tom R.
El cliente no dejó un comentario.JACK S.
This U-Haul location I will always go back to because they are so awesome they always take care of me for the moment I'm there to the moment I leavemike C.
Always have the trailer I need.every time and always on timeJohn D.
El cliente no dejó un comentario.Juan S.
Very fast and professional. I was in and on my way in less than 10 minutesBilly C.
El cliente no dejó un comentario.NATHANIEL H.
Help me out with problems with the pickupDavid W.
Again, I didn't get the very young fellow's name who helped me but also again, superb! He tended to me as soon as I drove up, he told me where to pull the trailer to for disconnect, and of course guided me, then promptly unhitched the trailer and put it in a parking space, then promptly checked me in/out, and he was a sheer delight!Retha R.
You're doing all the right things!!! Friendly staff. Very competent. Excellent reservations and trailer hookups. The motorcycle trailer was awesome. Easy to load and adequate tie down rings. Very stable when towing. Our trip to the Texas Hill Country was 500 miles round-trip; no problems. Note: If you're loading a low-clearance cruiser, the motorcycle may drag at the top of the ramp. Please warn consumers. My Yamaha has higher ground clearance...but just barely. Harley Davidson may drag.Stan H.
Shawntay is very professional and helpful!Theron P. | First Impressions
Great staffTimothy B.
El cliente no dejó un comentario.Emerson M.
When comparing price, convenience, and accessibility to competitors, there was no competition. On the occasions I've needed storage and/or vehicles, UHAUL has always come through.ALBERT V. | Overall Experience
This process was extremely easy and everyone was very helpful.Samuel G.
A little priceybarbie C. | First Impressions
fast friendly serviceAlbert F.
El cliente no dejó un comentario.Vickie m. | Overall Experience
El cliente no dejó un comentario.John R. | Overall Experience
GraciasChristopher R. | First Impressions
El cliente no dejó un comentario.Tony V. | Overall Experience
Closed my account, still getting chargeRobert S. | Overall Experience
Staff was so helpful..ThankyouANTEL C. | First Impressions
No trouble at allbyron m. | Overall Experience
El cliente no dejó un comentario.BELINDA C. | Overall Experience
El cliente no dejó un comentario.KATRICE W. | First Impressions
El cliente no dejó un comentario.Benita R. | Overall Experience
El cliente no dejó un comentario.emma p. | Overall Experience
the storage facilities were the cleanest and best maintained I have ever used ,and I have used many different ones over the years. Would highly recommend this site.Albert F. | Overall Experience
Rented a storage unit and truck. Could not access the unit after hours during move in because I was not given an access key or code. I will now be forced to rent another truck for an additional day.Ashley L. | First Impressions
El cliente no dejó un comentario.Jonathan C. | Overall Experience
Great place and I'll be back.thomas f. | Overall Experience
Great customer service, very helpful and clean storage units. Definitely will recommend for all moving and storage needs.heidi J. | Overall Experience
El cliente no dejó un comentario.TELICIA D. | Overall Experience
I deeply appreciate the service provided to me, a customer by Donald at the Red Bluff rd., Pasadena TX location. He was very friendly, always available and above all very knowledgeable. I thank him for his sincerity and his diligenceVENKAT S. | Overall Experience
After 7pm the sliding glass doors did not open. Overall I give 6 stars. Courtesy, no attitude when I was confused. Thank you Charles for far beyond support.SABRINAM T. | First Impressions
Great customer service . Really appreciate their help. Will definitely recommend for all moving and storage needs.heidi J. | First Impressions
Staff were very friendly and helpful. Storage unit was clean and sturdy. Only problem was the door on the front of the unit was a regular size door which made it more difficult to get our bigger furniture in the unit. Everything else went off without a hitch.Garrett w. | First Impressions
El cliente no dejó un comentario.Path G. | First Impressions
Storage unit rented out is supposed to be climate control but it's really hot. Will have to relocate my things from the unit to another facility soon so they will not be damaged from humidity.Evelyn R. | First Impressions
El cliente no dejó un comentario.Robert W. | Overall Experience
El cliente no dejó un comentario.Marcella C. | Overall Experience
El cliente no dejó un comentario.jennifer m. | First Impressions
Pleasant overall experience!!RAUL C. | Overall Experience
El cliente no dejó un comentario.JIMMIE W. | First Impressions
El cliente no dejó un comentario.Detrick S. | First Impressions
Closing out the unit was the only slow part.ANTHONY R. | Overall Experience
El cliente no dejó un comentario.William H. | Online Move In
The unit was very clean and I love the fact that the units are alarmedLucinda W. | First Impressions
El cliente no dejó un comentario.Laura M. | First Impressions
El cliente no dejó un comentario.sarah p. | Overall Experience
I signed up online. It was seamless and easy. I like the month to month plan Most require long term contracts. Very pleased.David S. | Online Move In
El cliente no dejó un comentario.Paul T. | Overall Experience
El cliente no dejó un comentario.David C. | Overall Experience
El cliente no dejó un comentario.Anna G. | First Impressions
My experience was wonderful the person that helped us was very nice very professional and I found no faultsable m. | First Impressions
El cliente no dejó un comentario.Erika H. | Overall Experience
El cliente no dejó un comentario.Rose F. | Overall Experience
I do have questions about my concern that there may be homeless people living inside there. Because I noticed right at the last month that I had my storage there and there seem to be people coming and going in and out and sitting around the outside but yet going inside caring a chair and going up the elevator but yet coming outside at time to sit outside and smoke. Not sure if they are renting a storage to live in. That concerns me.Silvia S. | Overall Experience
Clearer markings on entry doors especially on bldg A. Also maintaining clear drive thru lot as cars blocked cross and side of bldg ADebra B. | Online Move In
Laura the manager was very friendly and helpful .The storage area was spotless (never seen a storage building this clean) . The one month free storage that came with a truck rental was both unexpected and a God send !Albert F. | First Impressions
El cliente no dejó un comentario.terri l. | Overall Experience
Started out very bad had to wait a month for trailer hitch that was already there at a place where they had install setup with out informing me .. Then couldn't be installed because they said my frame was to bad ... So then had to rent a !0' truck and auto carrier which trippled my price . Then called day before an said was it ok to take a 15' truck was all they had for the same price but later when i drove by they had 10' trucks . So had a very stess full time started this way ahead of time first week of Sept. for the trip i was taking at end of October left Michigan 10/25/21 Thx for the discount that was provided an upgrade on Auto carrier But really didn't like the bigger truck i'm sure i spent more in gas driving that. Was a very stressed out an worried for 7 weeks. Thanks Corporate for discount after almost an 7 week run around. (:) MichaelMICHAEL DAVID B. | First Impressions
El cliente no dejó un comentario.Mark-Anthony R. | First Impressions
El cliente no dejó un comentario.David W. | First Impressions
El cliente no dejó un comentario.Daniel K. | First Impressions
El cliente no dejó un comentario.Erika H. | First Impressions
I love the fact that yall give us 24 hour access to our unit!!thomas f. | First Impressions
El cliente no dejó un comentario.Ray H. | First Impressions
Thank you for my free month! This facility is nice and it was exactly what I needed until my house got finished. ¡Gracias!Dana B. | Overall Experience
El cliente no dejó un comentario.BRENDA S. | Overall Experience
El cliente no dejó un comentario.Shanita J. | Online Move In
The very best in Houston, TX! Hired 3 Men movers to relocate some of my valuable items and they did a great job and the on-site team at U-Haul Red Bluff were very accommodating to me and my movers. Everyone went above and beyond for me by meeting all my requests. They paid attention to the little things that were important to me, and that made the difference. The climate controlled area is very nice. Great temperature and very clean! Shiny surfaces too! The free month and low rental costs is also a huge bonus! 5 Stars! David T. (Galleria - Houston, TX area)david t. | First Impressions
👍Eliu V. | Overall Experience
El cliente no dejó un comentario.jennifer b. | First Impressions
El cliente no dejó un comentario.tia j. | First Impressions
Very helpful and time efficientEvelyn T. | First Impressions
El cliente no dejó un comentario.Maria O. | Overall Experience
El cliente no dejó un comentario.lucille g. | Overall Experience
Muy buenos trabajadores muy amables y respetosos. Dios me los Bendiga y si alguien me pregunta llo los recomiendo.MARTIN M. | Overall Experience
El cliente no dejó un comentario.Haley B. | Online Move In
El cliente no dejó un comentario.rafael r. | Overall Experience
I had problems with the swipe card they had given me. The problem is yet to be solved. I believe the Manager would look into it today and communicate with me.VENKAT S. | First Impressions
Just need someone to explain the scan card alarm thing. Still not Clear on how to use itDana B. | First Impressions
El cliente no dejó un comentario.Isaac L. | Overall Experience
Nice and clean Well maintainedmax o. | Overall Experience
El cliente no dejó un comentario.olga g. | Overall Experience
El cliente no dejó un comentario.tonya l. | Overall Experience
El cliente no dejó un comentario.DEBORAH E. | Overall Experience
El cliente no dejó un comentario.Lisa G. | Overall Experience
AC could've been a little cooler. Otherwise it was great!Zachary J. | First Impressions
El cliente no dejó un comentario.Adam R. | Overall Experience
El cliente no dejó un comentario.Maria O. | First Impressions
Muy buen storage planta baja lo mejor para nosotros de venir desde Virginia súper bien atendido gracias !! 😊MIGUELANGEL R. | First Impressions
Muy Buen servicio porque anque fui Mas trade fui muy bien atendido.MARTIN M. | First Impressions
El cliente no dejó un comentario.Christopher S. | First Impressions
El cliente no dejó un comentario.Joshua G. | First Impressions
El cliente no dejó un comentario.frances alicia m. | Overall Experience
El cliente no dejó un comentario.gustavo R. | First Impressions
Laura and her staff are very friendly and super helpful. ¡Gracias!CRYSTAL S. | First Impressions
Need the sliding doors open longer hoursRudy M. | First Impressions
El cliente no dejó un comentario.taravia A. | First Impressions
The Storage Unit in Pasadena is Wonderful and so Was their Employee Mckayla. However the Uhaul I started with in Jonesboro, GA was Terrible. I was GIVEN a truck with the check engine light on , and despite us refusing the truck and Stating that we did not feel comfortable driving from GA to Texas with a truck with that light on and begged them to take it back, they made us keep the truck. they sent a mechanic to look at the truck, the mechanic let's us know DO Not Drive the truck, they said the called the Corporate Manager and they still said to drive the truck the estimated 980 miles and the Company tells us basically, ignore the light and drive it anyways you "should be fine". Not even 4 hours into our 12 hour drive did the Truck Start Groaning an awful sound, the performance of the truck is barely hanging on and we had to stop for Gas every 1 and a half hours, spending hundreds in gas. We had no choice to dangerously drive this truck the remainder of our drive and It ended up Taking Hours Longer than it had to, we had to stop constantly and the truck barely made it without breaking down. Not only did we barely make it but they then scheduled my storage in Pasadena and my drop off past Baytown which is another 45 to an 1hr. We were never comfortable driving off and feel we were put in an Unsafe and Unfair Situation. Especially after being told by All Uhual Employees that their not supposed even let it off the lot with a check engine or any light on, it's supposed to be downed. We were assured by several people that there would be a resolve to.this issue that hasn't come yet.jessica p. | First Impressions
El cliente no dejó un comentario.Wanda A. | Overall Experience
I would never use Uhaul again I been waiting on a call from corporate never called meShanna B. | First Impressions
El cliente no dejó un comentario.Karina G. | First Impressions
I had spoken with one of your female employee for two days. Trying to make sure I had my unit ready for my move. She a sure me it would be. I got here to Pasadena on Friday and spoke with her. She was a huge help. I don't remember her name. But employee like her are hard to find. Friendly and professional. Helping me with all my needs. She should get some kinda of notice for her hard work. Not because it's her job. But her kindness and skills.Cindy J. | First Impressions
I will never deal with Uhaul againShanna B. | Overall Experience
My unit had bugs everywhere a lot of my furniture was ruined after being in there, I had a unit at the public storage across the street for half the price and way cleaner.Hannah G. | Overall Experience
They were great and helped with the issues so had that one could help me with over the phone.Crystal D. | First Impressions
El cliente no dejó un comentario.Roxanna B. | Overall Experience
Please take time to recognize the staff working on Saturday evening, They were all really helpful and friendlyPaul P. | First Impressions
I love the company, everything is great and well managed. You can find everything in the same place and that's beyond awesomeVeronica Estefania R. | Online Move In
El cliente no dejó un comentario.Radezz M. | First Impressions
El cliente no dejó un comentario.zenteno o. | Overall Experience
Uhaul storage charged me a $15 late fee because I was in the hospital in ICU for the month of April and couldn't make my payment on timejim s. | Overall Experience
El cliente no dejó un comentario.Michael A. | First Impressions
El cliente no dejó un comentario.Christopher K. | Online Move In
El cliente no dejó un comentario.MAIRA G. | Overall Experience
El cliente no dejó un comentario.Daniel H. | Online Move In
El cliente no dejó un comentario.PATRICK S. | Overall Experience
El cliente no dejó un comentario.Stacy R. | Overall Experience
The storage space was great! Everything was clean and all staff was super helpful!AMANDA J. | Overall Experience
El cliente no dejó un comentario.SAMANTHA C. | Overall Experience
The staff was very helpful answer all my questionBRENDA S. | First Impressions
El cliente no dejó un comentario.kasia g. | Overall Experience
Great staff! Clean storage facility!Brittany K. | First Impressions
La persona que me atendió muy amable y respetuosa excelente graciasronal vladmir e. | First Impressions
Most ease storage rentaljimmy r. | First Impressions
As a customer I think for the money that they’re charging they should get some newer storage spaces because the storage spaces look kind of old.Other than that everything else is pretty good I really wish I could’ve been at the climate storage but that was a little bit too pricey so I just one with the lower level which is the regular unitLatarsha G. | Overall Experience
Nice and clean, storage unit very well maintained.Estella H. | First Impressions