El cliente no dejó un comentario.leigha l. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Park Hills
Altoona, PA 16601
(Located just South of the Plank Road exit of I-99 behind Love's Furniture)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Angel was awesome! Nice and helpful!Chriss M.
the entire transaction was handled very well. When I needed additional space they worked with mw to make it convenient. Great job LadiesMary M. | First Impressions
El cliente no dejó un comentario.Tim P. | First Impressions
El cliente no dejó un comentario.Jameek B. | First Impressions
They are so nice and friendly! As well as very helpful and knowledgeable. Would recommend to anyone and everyone!Brittany F. | First Impressions
El cliente no dejó un comentario.Jonathan and justine S. | First Impressions
El cliente no dejó un comentario.Frank S. | Overall Experience
El cliente no dejó un comentario.Jose D. | First Impressions
El cliente no dejó un comentario.Andrew M. | Overall Experience
El cliente no dejó un comentario.Aleksei L.
El cliente no dejó un comentario.James B. | Overall Experience
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Eric b. | Online Move In
Our experience was a disaster and the ubox didn't show up until nearly 3 weeks after promised date. Staff was very apologetic and Ean in Washington PA was fantastic to deal with. We felt that the considerable inconvenience this posed was appreciated and we were dealt with fairly in the end. I'm not so sure we'll rent a Ubox again but will continue to use Uhaul for other services.Charles A.
El cliente no dejó un comentario.Julia V. | Overall Experience
El cliente no dejó un comentario.BRANDON S.
El cliente no dejó un comentario.Ted P. | Overall Experience
El cliente no dejó un comentario.Ted P.
Please relay this information to corporate if you please. Many accolades to Angelica Knott in the Altoona facility. She is not only personable, she is attentive to the needs and care for her customer base without hesitation!!Hilda F. | Overall Experience
El cliente no dejó un comentario.Nate B. | First Impressions
El cliente no dejó un comentario.Nate B.
El cliente no dejó un comentario.Jaime R. | Overall Experience
El cliente no dejó un comentario.Wendy R. | Overall Experience
El cliente no dejó un comentario.ANDREWDAVID S.
Friendly, awesome customer service!!! Was the best experience you could ask for.Denise C.
El cliente no dejó un comentario.Timothy G. | Overall Experience
Staff very courteous and helpfulChris H.
Angela is great to work with and she’s very friendly and politeCariAnn S. | First Impressions
I definitely will rate this place 5 stars for one reason. They work with you!!! Definitely great people and amazing service!meridith m. | Overall Experience
El cliente no dejó un comentario.Lynn B.
El cliente no dejó un comentario.Tavia W. | Overall Experience
El cliente no dejó un comentario.linda d. | Overall Experience
I was not happy to be moved from Sunday in one town, to Monday in another town, which led me to have to call off of work. Then on Monday we were stuck switching locations, but we're not contacted to say that. Granted they are not far apart, but a heads up would've been great... not happy with that part.Douglas S.
We can't say enough about Angel and her team. They were so helpful and professional. They supported us every step of the way and we are very grateful. If you're moving this is the place to go.Susan G.
Angel did a great jobJohn P.
Angel was pleasant, professional, and got my move in and move out taken care of quickly and easily. The facility itself was exactly as advertised, and fulfilled my storage needs perfectly.CHRIS D. | Overall Experience
Very nice facility especially for the altoona area.Frank C.
Everything was great! Very easy & efficient! Made moving very easy & convenient! Thank you U-Haul! Also appreciated the easy contactless check in! Again thank you!!! Definitely will be using U-Haul again for my next moves!!!!Leah K.
El cliente no dejó un comentario.Nicole G. | Overall Experience
El cliente no dejó un comentario.Kerry S.
Very pleasant experience! Both employees (Kylie Orr & Jessy Bianchini) we spoke with were super friendly and helpful explaining everything and getting us the help we needed.katie c. | First Impressions
Kylie is an excellent employee as well as a helpful, nice person! She is a gem! She should be valued and rewarded for her good customer service!dorinda s. | First Impressions
El cliente no dejó un comentario.Torrey S.
LOVE, LOVE, LOVE the remote pick up and drop off service !!!PAUL M.
El cliente no dejó un comentario.Lorraine D.
Staff went above and beyond to get me a unit. Angel and Jessie are and asset to your Company! I always deal with you when we need a truck for hauling.Andrea F. | First Impressions
El cliente no dejó un comentario.Stephanie H. | Overall Experience
El cliente no dejó un comentario.LYNNA K.
I planned to rent the U-HAUL from State College, PA, because I lived there. Just a day before the trip, they called me and said I have to go all the way to Altoona, PA to pick up the truck. it/s a one-hour drive from State College PA to Altoona PA. At the very last minute by U-HAUL, this change of plan caused me to waste time and money and pay the price out of my pocket. I would appreciate it if someone could do something about it.Mohammad S.
El cliente no dejó un comentario.CHRIS D. | First Impressions
Angel is the best at her job. She is very well trained and very professional and she trys to get to know all the people that have storage units in the building.Jessica E. | First Impressions
First if a costumer rents and pays for a truck in advance, then you need to make sure that you actually can provide that truck. It should not be up to the costumer to fix your truck shortage or laziness. Trying to send a costumer an hour further than where they originally rented a truck from is absolutely inappropriate, and irresponsible. Next time if you don't have a truck available to a costumer who has already PAID then be more willing to comp them on gas or try harder to figure something out for them.Rebekah R.
El cliente no dejó un comentario.Joseph R.
Remote pick up and drop off is very, very convenient !!Paul M.
This U-Haul Storage location could not have been better! I both rented a U-Haul here, as well as had a storage unit for 10 months. The staff was kind and helpful. I never had issues accessing my unit and never worried about the state of my personal items. I would definitely recommend this location to anyone in the Altoona area looking for storage or moving supplies/equipment!Morgan H. | Overall Experience
El cliente no dejó un comentario.Roger M.
El cliente no dejó un comentario.Eric S.
Friendly and professional checkin staff was a great way to complete our moving project.William S.
Very clean, secure and safe.joseph c. | Overall Experience
El cliente no dejó un comentario.Melissa S. | First Impressions
Others could take lessons from the two lady's that run the show here at this location. They know more than most of the guys and don't have an additive like most of the guys do at locations.Torrey S.
El cliente no dejó un comentario.Kerry S.
El cliente no dejó un comentario.JAMES D.
El cliente no dejó un comentario.Wendy S. | Overall Experience
El cliente no dejó un comentario.Jeanine W. | Overall Experience
El cliente no dejó un comentario.Brian H. | Overall Experience
Super friendly and professional staff!SHARON C.
El cliente no dejó un comentario.Jenna S.
The general manager is really goodRobert B.
El cliente no dejó un comentario.Kevin C. | Overall Experience
I was totally satisfied and can't think of how it could have been better.Linda D.
El cliente no dejó un comentario.jay p. | Overall Experience
El cliente no dejó un comentario.Paul M.
For one your prices Are way too high Did I write one before for 2 weeks and only paid about a $1000 how did I pay over 3000 for 1 for a month Janice I get time I am gonna be calling or you guys can just call me because I should have a better price than that And as far as recommended you to anybody I would never do thatMichael S.
El cliente no dejó un comentario.diane w. | First Impressions
El cliente no dejó un comentario.Christin P. | First Impressions
I've used your service twice for a long distance move and everything was perfect. Employees all very friendly, helpful and professional. Highly recommend and have told numerous people.Denise H.
El cliente no dejó un comentario.Trey F. | First Impressions
Only issue was the size of the elevator to the 2nd floor. Why in earth would you not design a large freight elevator for moving furniture. Obviously engineer or manager involved has no practical experience. Beyond comprehension that they would install a regular person elevator. Not enough room in elevator!Rick W. | Overall Experience
I have not yet moved in but find the facility very clean, the staff was very helpful in helping me get familiar with the facility, I expect that I will be happy with my decision to store my goods here.mary g. | First Impressions
Employees very helpful..Good job.. to improve there should be the ability to negotiate mileage costs ... I would've rented truck instead of trailer for 200 mile job if .79 mile...robert M.
El cliente no dejó un comentario.Jamie L.
El cliente no dejó un comentario.James B. | First Impressions
El cliente no dejó un comentario.DEBORAH S. | Overall Experience
El cliente no dejó un comentario.Debra J.
I tried to pick up a van, no one was there. I had it reserved. No one called. I got a text message about a truck.Ralph M. | Overall Experience
The staff at the facility was just super, from start to my last day. Much appreciated.russell C. | Overall Experience
El cliente no dejó un comentario.Liz E. | Overall Experience
We were very satisfied with this service and method of shipmentfred D.
The system was down so that was inconvenient because I had to go back. Also one person told me my lock was good then I was told I had to purchase one so that made my experience a bit unpleasant.DEBORAH S. | First Impressions
Hire more people like Angelica who was knowledgeable, personable and efficient.William M.
My overall experience wasn't a grand one. I may use your trucks in the future but I'll never rent storage again. I had an issue with a mouse, at least one, getting into my unit. It must have eaten all of the mouse poison from every other unit in the building before entering mine, pooping green turds literally all over my stuff, and then dying on top of some things. Unfortunately I found it one day, still rotting and stinking, when I was in there taking some of my things out. I followed the smell in confusion and found the nasty surprise to my dismay. If poison is your idea of effective pest control in that kind of environment then I can't believe that it's very effective based on my experience. I could have done that myself and paid less rent if I wanted my things to be covered in poop, poison, and dead rodents. The rent was another issue I ran into. You charge a premium to use the facility. But you also raise the rates periodically seemingly at will and with no rhyme or reason. I had a 10x15 unit loaded to the top so every time you decide a monthly increase was in order I felt helpless. It's not like I can just easily get that amount of stuff out if I don't agree with the increase. Locking in a rate would be nice. I was also never told that having a first floor unit was costing me more for the convenience until I had already been paying rent for years and it came up in conversation with one of your clerks when I was looking to downsize my unit. That brings me to my final complaint. The staff was very hot an cold when dealing with them. Sometimes they were nice and polite. There were many other times though when I went into the office with a general question and I got defensive attitude as if I were there trying to pick a fight. One instance was when I inquired about one of my price increases. The staff just told me, "We don't control that here! It's cooperate!". I can understand a short and rude response like that if I were being confrontational however I'm a pretty laid back guy and couldn't understand where the attitude was coming from. Finally I will say though along with my mountain of complaints listed above that the facility itself was always clean, the access hours I had available to me were usually workable, I like being able to drive my car inside the facility to load/unload, and the area where you can donate your no longer needed but still nice stuff for someone else to take and use was nice.adam s. | Overall Experience
El cliente no dejó un comentario.Craig L. | Overall Experience
El cliente no dejó un comentario.Ashley M. | Overall Experience
Wish they would have kept the car storage units availableMelissa W. | Overall Experience
The unit leaked and the tops of my dresser, desk, night stand were ruined. and a chair was water stained.Doug W. | Overall Experience
Need more customer parkingAdam M.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.david r. | Overall Experience
Everything was wonderful and I will continue to ise this location for all my moving and storage needs.Mary M.
Fast and professional. Very smooth and easy experience. I will use U-Haul again and recommend to friends and family.Gina M.
Clean and friendly. The cargo van was greatTimothy A.
Altoona UHaul is the cleanest and most knowledgeable UHAUL facility in the Country.Sandra M.
Beautiful, friendly, and efficient facility. You gotta love itRichard D.
The woman who helped us was very nice and efficient. The facility was easy to maneuver around and easy to access. I would recommend this location to anyone.Patrick M.
El cliente no dejó un comentario.Kelly S.
El cliente no dejó un comentario.Roger G. | Overall Experience
El cliente no dejó un comentario.meridith m. | First Impressions
I am very pleased with UHaul Storage in Altoona. The staff has always been so kind and wonderful. I'm only moving out because I finally have a home with storage available. Otherwise, I'd still be staying. Very secure, comfortable, and overall an excellent experience.Zackary S. | Overall Experience
Thank you for my short stay with you guys in Altoona PArenee p. | Overall Experience
The entire process went so smooth. Thank you for fast service and answering all of our questions and concerns. I recommend the dress moving boxes. What a major time saver. If you have shirts or coats those boxes are awesome. My wife kept handing me nice wrinkle free clothes to put on clothes rod. It took minutes to put them away.Stephen K.
Well done.Bradley S. | Overall Experience
El cliente no dejó un comentario.Donald A.
Angelica was great!Stephen K.
Very convenient location and the best storage unit value around without a doubt. All of the staff but especially Angel and Jess helped make my moving experience smooth and stress free!Zachary H. | Overall Experience
El cliente no dejó un comentario.Megan W. | Online Move In
Jessie was very helpfulMark E.
The customer experience I had was excellent your representative Angel is example of what all associates should be like. Courteous, well informed, and professional. For this reason, I will continue to return for more service RobRobert H.
The most professional, safe, and clean storage unit I have ever seen. Very nice operationJoseph D. | First Impressions
As an employee was leaving work because her shift was over, I arrived. She welcomed me, asked if she could help me, and escorted me into the building. She then shared my needs with the employee on duty and made sure I was getting my needs met. Kudos to her!! Very helpful and friendly employees, spotless facility, and accommodating.Lourie L. | First Impressions
El cliente no dejó un comentario.DANIEL L.
El cliente no dejó un comentario.CHRISTOPHER F.
El cliente no dejó un comentario.William J.
El cliente no dejó un comentario.Sagar K.
El cliente no dejó un comentario.Dylan M.
I want to mention that I am a repeat customer, and your representative Angel consistently provides exceptional service.Robert H.
El cliente no dejó un comentario.Albert H.
Jessy was very helpful and efficient . Great customer service. GraciasJim M. | First Impressions
El cliente no dejó un comentario.Christian M. | Overall Experience
El cliente no dejó un comentario.Jeffrey W.
It would have been nice to get a prorated refund after moving out..Ashley H. | Overall Experience
The facility was excellent. We always felt safe. One of the best things about this U-Haul facility was its employee Angel Knott. She went out of her way to help us. She always was courteous and answered any questions we might have. I have recommended this facility to my friends.Evelyn J. | Overall Experience
El cliente no dejó un comentario.Tammi V.
very nice person when i picked up and return and very fastTroy S.
El cliente no dejó un comentario.Mark C.
Due to a water leak in the storage unit, my chair and sofa cushions were damaged. I did not have insurance on the unit; therefore, I was told Uhaul could do nothing.jennifer d. | Overall Experience
El cliente no dejó un comentario.Scott K. | Overall Experience
El cliente no dejó un comentario.Mark C.
First unit was way too small and immediately moved up to a bigger unit.RENEE P.
El cliente no dejó un comentario.Stephen H.
El cliente no dejó un comentario.Deborah A.
El cliente no dejó un comentario.Marnie R. | Overall Experience
El cliente no dejó un comentario.Philip W.
Angela was extremely helpful. Talked to her several times over two days and she gave me solutions that fit my problemsRichard Z.
Angel was awesome and amazing! Super nice and super helpful! I was dead tired, on the road for multiple days and she was just laid back, easy going and helped me move in with no issues at all! She definitely made the whole experience better, love her!Sean G. | Online Move In
From set up to drop off, everything went so smoothly. Angel was very pleasant.Kelly K.
Excellent staff, very clean facilityDavid T.
When we booked our truck (15ft truck) the man who made our reservation said that all our stuff would fit in a 7x10 locker. It didn't fit and we ended up having to get a second unit. Because we were mislead we were suppose to get a package deal for two units. After we moved in the girl at the desk said she would call us the next day with the deal price after speaking with corporate. She never called us. We called corporate and waited on hold for an hour, finally spoke to someone and she said she would call us back with the package price. We never received a call in the three months we stored our stuff there and were charged full price for both units. Then we received an email that they were raising our rent on both units to $89.99 even though one was significantly smaller.Shana A. | Overall Experience
angel who checked us in was greativy F.
Get rid of Ford trucks and vans, replace with Toyotas or Nissans.Matthew G.
Very helpful staff during the purchasing and then during the unloading process.Scott K. | First Impressions
El cliente no dejó un comentario.April M.
We were in a very stressful situation and U-haul took a lot of that stress away. The experience from renting the truck to getting a storage unit was so smooth and we were extremely happy.Heather M. | First Impressions
Great facility & staff.John L. | Overall Experience
El cliente no dejó un comentario.Terry M.
Angel was wonderful to work with!Maryann m. | Overall Experience
A overall excellent experience..... excellent equipment and a fantastic staffDavid T.
Good quality equipment, and the staff are spot on !! Enjoyed my experienceDavid T.
Unsatisfied with location.. booked different location and never told it was changed. Pittsburg regional rep was rude on phone. Said its not their problem n didn't see a big deal in me being inconvenienced having to go to another location. Will never rent from uhaul again. Last time I was accused of stealing equipment because return center didn't log in equipment. Your service has gone down hill over the years.Bryce G.
El cliente no dejó un comentario.robert M.
Angel was courteous, professional, and completed the transaction quickly.James Y.
Nothing that comes to mind. This "corporate" location is superior to local franchise type operations in that they regularly have a trailer size that is essentially non-existent locally. Had to drive a bit, but trip was worth it. Very accommodating service rep too. All good.Thomas C.
be more clear on return process if bringing back after hours; The phone process did not work for me as I could not get past location indicator even though it was on in my phone. so I came back next morning. It was okay though. I did not mind. Angel was great!!Jamie S.
El cliente no dejó un comentario.Vanessa H.
El cliente no dejó un comentario.Jeryl G.
I really wish I could have kept this unit longer this was by far the best storage facility experience I have ever had by far. I will definitely recommend anybody to use your services I hear in need in the future. Well maintained, very clean, convenient hours and moving tools, great staff, and great prices too. Also the recycle corner was an awesome idea as well and was a huge help in my time of renting with you guys. Thank you Angel for a great rental experience.Alan T. | Overall Experience
El cliente no dejó un comentario.Brieann B.
El cliente no dejó un comentario.Jacqueline D.
El cliente no dejó un comentario.Jacob P. | Overall Experience
El cliente no dejó un comentario.Jacob P.
El cliente no dejó un comentario.richard L.
Staff were friendly and answered any/all questions I posed to them.Richard K.
The entire experience was just fantastic- thank you U-Haul. A shout out to the folks at State College U-Haul as well, who quickly converted our trailer order to a pod. Everyone was delightful to work with. Can't recommend this service enough!james L.
The staff was super courteous and Very knowledgeable about their job. The van was brand new super cream drove well. I would definitely recommend this place to anyone needing a rental truck or a van. Outstanding kudos to everyone that works there. Three thumbs up.Deborah D.
I will tell everyone I know who's moving to get a uhaul! It made our lives so much easier everything fit in the 20' truck and we were able to move our entire house in 1 day! Plus it's not expensive! Well worth it! Highly recommend ðŸ˜shannon W.
This is absolutely the cleanest place ever. I would recommend this storage to anyone. The staff even remembered me when I would stop in. SUPER!Kelly B. | Overall Experience
El cliente no dejó un comentario.Dennis B.
El cliente no dejó un comentario.Stephen H.
El cliente no dejó un comentario.Gary F.
I was very impressed with the facility. Clean and professional appearance wowed me!April E. | Online Move In
El cliente no dejó un comentario.Nicholas D. | Overall Experience
El cliente no dejó un comentario.Melinda M. | Overall Experience
Beautiful facility - Great Staff!!John L. | First Impressions
El cliente no dejó un comentario.Barbara M. | First Impressions
El cliente no dejó un comentario.Karla S. | First Impressions
El cliente no dejó un comentario.Rodney S. | Online Move In
Very impressed! Well kept after and the facility is really well done. Will recommend!Ronald B. | First Impressions
Awesome customer serviceCourtney H. | First Impressions
El cliente no dejó un comentario.carl c. | First Impressions
Angel was extremely helpful and knowledgeable.Karen B. | First Impressions
The lady in the office personally walked me to my unit and showed me the simple check-in process, and the entire storage building is very clean. Great overall experience!Sarah G. | Online Move In
The facility and service was fine. However Majestic Movers did not show up. They should have called me Monday morning before I rented a Uhaul truck for the move. My wife and I who are over 65 had to do the move ourselves. I will find my own movers in the future.david r. | First Impressions
El cliente no dejó un comentario.Jacob C. | First Impressions
El cliente no dejó un comentario.Michael J W. | First Impressions
El cliente no dejó un comentario.Rick C. | First Impressions
When doing check-in through online, it would be better if there was better instructions of checking in/logging out with the security codes. I think I set the alarm off when first opening my unit because the email made it seem the code would be used on my unit, not by the entrance.Ashley H. | First Impressions
The sales reps over the phone as well as at the facility that I spoke and interacted with were extremely helpful, patient, respectful, and knowledgable and were overall great to speak with and am extremely satisfied with the help and services they rendered me. Thank you!!!Alan T. | First Impressions
El cliente no dejó un comentario.Clara B. | First Impressions
El cliente no dejó un comentario.linda c. | First Impressions
Great facility, excellent handling of rental. GraciasCarl L. | First Impressions
The overall process was okay and not as terrible as I expected. However, there were a few bumps and areas of confusion, but it all worked out.Jacob P. | First Impressions
Clean, easy access. Friendly staffRobert C. | First Impressions
Mr. Ross was extremely helpful and tried to assist in every way he could even though problems with access to the car storage area was being denied with the key fob supplied. He assured me, thatCharles S. | First Impressions
They went above and beyond to be sure everything was right! Moving is never easy but they made it seamless. I recommend using the U-Haul site to pick and drop off..saves ALOT of time and super easy!Wendy R. | First Impressions
Excellent service and prompt attention to our questions/needs!Anne S. | First Impressions
Angel was very helpful. There were some technical glitches with FOBs and cards but she powered through it all and was very pleasant and welcoming The facilities are great - better than I anticipatedJulia S. | First Impressions
Very friendly and professionalCarol S. | First Impressions
The guy that serviced me was thorough and friendly.Jeffrey L. | First Impressions
The whole experience was better than we expected. Angel explained the storage rental process thoroughly and answered all our questions without any pressure.Evelyn J. | First Impressions
The Uhaul representative was very helpful in answering my questions and explaining the servicesRussell T. | First Impressions
5 🌟x's for Isha, she was great at presenting information, ensuring we understood everything and doubled back later to make sure we did, all done professionally, effectively and efficiently.John G. | First Impressions
The on duty staff is cordial and accommodating and has provided me with excellent service and information. The facility is impressive and should meet my storage needs wonderfully.Jeff W. | First Impressions
Servicios adicionales en esta ubicación
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¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
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