Comentarios del cliente para U-Haul Moving & Storage of Palmer

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Palmer

Grado total:

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Virginia S. en

Grado:

Thank you for the courteous way you treated me. Also for giving me a ride home. I definitely will refer your services to my friends and if need be, I will use you in the future.

RIKKI B. en

Grado:

Had me in and out in no time. Very courteous and professional. Thank you Palmer UHaul

Sheila M. en

Grado:

The lady was extremely professional and courteous.

Kelly S. en

Grado:

NOT MUCH YOU CAN DO....CHRIS AND HIS TEAM GO ABOVE AND BEYOND GREAT CUSTOMER SERVICE. THEY ARE SO EASY TO WORK WITH. THE STORE IS ORGANIZED AND CLEAN. TRUCKS ARE AWAYS CLEAN AND RUNNING GREAT

James W. en

Grado:

You don’t have enough staff. I waited for about 20 minutes trying to return my vehicle. There was a policeman in there as well trying to get the one person working to stop helping customers and go start vehicles to see if a lady had been stealing gas from you. He looked all over for another staff member because he could see she was busy too. I tried calling your store several times during the day with questions about your store and in the afternoon with billing issues and your corporate offices tried as well. You never answer because you don’t have enough staff. I left my keys with your overly busy clerk and then received a bill for a 15.00 cleaning fee. I can’t call and find out what this fee is for because you don’t answer the phone. Your corporate customer service was useless because all they did was try and call your store and have the phone redirected back to them then proceed to tell me there was nothing I can do but keep trying to call or go there. I would have happily cleaned whatever issues you may have had with the cleanliness of your vehicle if you had a staff member that wasn’t swamped and able to help me in a reasonable time frame tell me there was an issue. I would like this fee reversed.

LONNIE M. en

Grado:

El cliente no dejó un comentario.

katie c. en

Grado:

El cliente no dejó un comentario.

Brandee L. en

Grado:

El cliente no dejó un comentario.

Edward S. en

Grado:

El cliente no dejó un comentario.

Peter M. en

Grado:

Add a winch receiver mount to the silver auto haulers so U-Haul could rent a small winch to use to get a vehicle up.

Heather H. en

Grado:

El cliente no dejó un comentario.

Mark B. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Don C. en

Grado:

El cliente no dejó un comentario.

Eric V. en

Grado:

El cliente no dejó un comentario.

Ryan R. en

Grado:

El cliente no dejó un comentario.

Stephen G. en

Grado:

El cliente no dejó un comentario.

teresa h. en

Grado:

Very nice and efficient

Sandra H. en

Grado:

Alora was friendly and efficient. On Saturday I asked if there were tie down straps 4 and Bob was helpful and allowing me to borrow them. Plus was able to explain in detail the process needed to operate the rental equipment. The gentleman on Monday was fast and efficient.

robert c. en

Grado:

Have employees better trained. They tried to tell me that a new ram 2500 with towing of 17k pounds couldn't tow a car hauler trailer because the hitch wasn't rated high enough in the computer system. They come with class5 hitches from the factory. Also they do not offer Military discount.

Susanne S. en

Grado:

El cliente no dejó un comentario.

Thomas M. en

Grado:

El cliente no dejó un comentario.

wendell w. en

Grado:

Great location!!!!!!!! Very friendly staff. Clean and well prepared to receive the equipment. Would recommend this location to a friend.

Sharon B. en

Grado:

Nice ride, good customer service, great prices.

Paul K. en

Grado:

There was too much crap to get into here. I contacted the Alaska Manager and she was going to refund me some of my fee's. But that has yet to happen. I am NOT happy. Period. I hauled a 6x12' trailer 6+ hours to Palmer, that I didn't even use and could have left in Homer, to get it to the Palmer Store cause the crazy Manager Chris had said "We are always out of 6x12's so I'll give you a break to bring that 2nd 6x12 to Palmer". Which I did, then he charged me FULL price and yelled, screamed and was rude to me over the phone. If I hadn't been 20 miles away when we were on the phone, I would have put my hands on him. Even the Alaska Manager and U-Haul in Wasilla Alaska stated that Chris may be using illegal drugs. I suggested that they drug test him. I've STILL not been treated correctly by U-Haul. If this isn't remedied soon I'll be telling everyone I know to NOT use U-Haul.

Pete C. en

Grado:

Friendly and helpful staff.

Corey J. en

Grado:

Flawless experience, great rates, boxes were the best. My expectations were surpassed.

Matt K. en

Grado:

Great people? very helpful, will be back

Jason E. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

My experience with uhaul and the Palmer crew was excellent. I cannot express enough how pleasant and caring they were. It would be great to be able to call you all friends. Thank you

Sheri D. en

Grado:

Need to have a better system for delivery of U-Box containers.