Customer Reviews for U-Haul Moving & Storage of Palm Harbor

5,255 reviews

30750 US Hwy 19 N   Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

(727) 771-8058

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(727) 771-8058

30750 US Hwy 19 N
Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything was GREAT. Victor took great care of me and I was in and out in no time. The price was fair and I would recommend them to anyone.

JOHN ROTH 
Rating:
5.0

Customer did not leave a comment.

Douglas Kennedy 
Rating:
5.0

Christopher F was very helpful and prompt in providing pickup service

Howard Fox 
Rating:
5.0

Staff is very knowledgeable, professional, and friendly. I’ll definitely rent from here again.

Robert Lowry 
Rating:
5.0

Austin was a great help.

Scott Chaffee 
Rating:
5.0

Excellent!

Tanin Chamchongyuth 
Rating:
5.0

Customer did not leave a comment.

Nancy Mercado 
Rating:
5.0

Great customer service and very accommodating.

JEFFERY COOLE 
Rating:
5.0

Quick, easy rental, friendly staff. Had the truck I needed. Would definitely use again. Thanks.

Andrew Rophie 
Rating:
5.0

U-Haul consistently provide a positive experience for that reason I’ll keep going back!!

Denise Crepeau 
Rating:
5.0

Nothing

Jeffrey Gray 
Rating:
5.0

Awesome drop off never left the car process super efficient

Nancy Holzhausen 
Rating:
5.0

Customer did not leave a comment.

Francis Cheney 
Rating:
5.0

The Team at The Palm Harbor location are top notch, do not change a thing.

CHRISTOPHERWILLI O'HANDLEY 
Rating:
5.0

Customer did not leave a comment.

Ed Sweet 
Rating:
5.0

Customer did not leave a comment.

Shawn Dodsworth 
Rating:
5.0

Super happy with personnel-store was very clean. Would def also recommend this location. My daughter uses it also for rentals to pick up large items from Home Depot.

CINDY BELL 
Rating:
5.0

Customer did not leave a comment.

Leonard Watsom 
Rating:
4.0

Customer did not leave a comment.

Edward Soltis 
Rating:
5.0

Everyone is so courteous and helpful. David actually gave me good water bottle.

Christy Keller 
Rating:
4.0

Customer did not leave a comment.

Doug Mendenhall 
Rating:
5.0

Customer did not leave a comment.

David Furnish 
Rating:
5.0

Customer did not leave a comment.

Lars Mathre 
Rating:
5.0

Customer did not leave a comment.

barb lepp  |  First Impressions 
Rating:
5.0

Nothing at all. I have no complaints about the exellent service I received at this well run location

Michael Curness 
Rating:
4.0

Rachel was very informative and courteous and just an all around nice person

daniel abrigo 
Rating:
5.0

Rachel runs a very good business.

Charlie Butter 
Rating:
5.0

Customer did not leave a comment.

Bonnie Garcia 
Rating:
5.0

When we moved to Tarpon Springs 3 years ago, this was the location we dropped off at. The staff were so excellent that we continued to use them for every U-Haul need. Every time we visited, they were professional, courteous and efficiently addressed our needs. Even when I was concerned if our very small car would fit on the trailer, they took the time to walk out to the trailer and provide me measurements. Absolutely awesome and would recommend them!!!!

DANIEL ARVIDSON 
Rating:
5.0

Customer did not leave a comment.

Starlete Blair 
Rating:
5.0

This is my preferred place to rent a cargo van. Great equipment and helpful staff.

joyce curvin 
Rating:
5.0

Excellent customer service, friendly and helpful, would absolutely recommend

Lisa Higgins 
Rating:
5.0

Excellent service from these guys yet again! I have used this location for both storage and truck rental, and on each occasion I have received superb service. The staff went "above and beyond" to help me out. A very well run U-Haul location. Special shout out to Penny and Leon and Chris's Mom

Michael Curness  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Pateras 
Rating:
5.0

Thank you. Everything was excellent both on the phone and at both locations

Cate Stacer-Bransfield 
Rating:
4.0

Customer did not leave a comment.

Kimberly Kearney 
Rating:
5.0

Customer did not leave a comment.

Ronald Reeves 
Rating:
5.0

Female employee (I forgot her name) with long dark hair was absolutely a blessing!! She was very friendly and extremely helpful during the move-in and move-out process!!!

Ginette Jasani  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Schuyler 
Rating:
5.0

Customer did not leave a comment.

Mladen Micic 
Rating:
5.0

Customer did not leave a comment.

JANICE Nash  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOSEPH MERRELL 
Rating:
5.0

Thanks

HARUN GUVELOGLU 
Rating:
5.0

Everyone I dealt with was great

Robert Carretta 
Rating:
5.0

Will be back, 2nd time at this location! Great experience!!!!

Catherine McGloin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

arlene sullivan 
Rating:
5.0

Customer did not leave a comment.

janice thompson  |  First Impressions 
Rating:
5.0

Great service

steve jones 
Rating:
5.0

Don't change anything!

Larry Ware 
Rating:
5.0

Customer did not leave a comment.

Robert Batezel 
Rating:
1.0

The truck cabin was dirty and stinky ( heavy cigarette smoke) Overpriced for 12 miles trip

Dustin Myers 
Rating:
5.0

Customer did not leave a comment.

PHILLIP BROWN 
Rating:
4.0

Customer did not leave a comment.

PETER JOHN HANSON 
Rating:
5.0

Great pick up and customer service they set up the trailer and inspected

NEAL BOSTIC 
Rating:
4.0

Give an accurate install time. I was told 1-2 hours so I had my wife follow me and pick me up. It was completed in 30 minutes, which is great, but I would have just waited there if I knew it would be completed so quickly. Thank you.

David Brazen 
Rating:
5.0

Customer did not leave a comment.

Robbie Probus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rufino Menendez 
Rating:
5.0

Customer did not leave a comment.

Richard Binkowski 
Rating:
5.0

Customer did not leave a comment.

Lydia Rooney 
Rating:
4.0

Customer did not leave a comment.

Melodye Peterson 
Rating:
5.0

Very helpful in unloading, very pleasant to deal with, very easy to get done and get on home

David Tagye 
Rating:
5.0

Everything was great and I can’t think of any way to improve it. Service was excellent.

Michelle First 
Rating:
5.0

all good

bill Gronau 
Rating:
5.0

Customer did not leave a comment.

Matthew Mennenga 
Rating:
4.0

The customer service at this location is great.

Jeffrey Quimby 
Rating:
5.0

It was a very simple procedure and the price was excellent. Kenneth was extremely helpful and made the process very smooth and simple.I will always be a customer of this UHaul

Eric Graf 
Rating:
5.0

Very clean facility and always a good temperature inside. Never saw a single bug or anything in my unit. Great facility.

JEFF LANTZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Wagner 
Rating:
5.0

Great facility and staff much appreciated

Peter Causer 
Rating:
5.0

Beyond professional....got me in fast and were extremely nice and very knowledgeable.

Kirk Budd 
Rating:
5.0

Sales associates were super helpful.

Eldar Zigo 
Rating:
5.0

Excellent service from the second I walked through the door until I dropped the van off later that day. Friendly, thorough, sense of humour, detailed explanations, answered all my questions. Absolutely 5 star all the way!

Ed Warlow 
Rating:
5.0

Customer did not leave a comment.

John Coster 
Rating:
5.0

Customer did not leave a comment.

Marci Deuell 
Rating:
5.0

I forgot to tell the dealership as I was in a hurry to get in and out of there the battery on the truck almost would not crank in the morning. I thought I was gonna have to jump the truck off of another vehicle. The facility was excellently clean people were very positive and very nice. And yes, when I need another vehicle to rent, I’ll be there. From 1 to 5 I would say a five star.

jeffrey bailey 
Rating:
5.0

Customer did not leave a comment.

Collin Simmons 
Rating:
5.0

Staff at U-Haul Moving & Storage of Palm Harbor 30750 US Hwy 19 N Palm Harbor FL 34684 are excellent! Highly recommend this location. Penny, Kenny, and Rachael were good to deal with. Entire staff friendly! Paul DeMeo

Paul Demeo 
Rating:
5.0

Very helpful and well organized. Highly recommend.

john guzik 
Rating:
5.0

Awesome staff best moving company around !!!! 100%💯

richie smith 
Rating:
5.0

ramp for truck and parking curbs should be white or yellow for better visibility

Robert Lindberg 
Rating:
5.0

Helpful, friendly and knowledgeable staff

Benjamin Zolkower  |  Overall Experience 
Rating:
5.0

Counter staff as always. AMAZING.

DONALD RUVELAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVE COLLINS 
Rating:
5.0

Customer did not leave a comment.

Robert Clark 
Rating:
5.0

Customer did not leave a comment.

Richard Frautten 
Rating:
1.0

Termites in unit! When I brought it to the attention of the office staff they stated it was above their pay grade. When I talked to the manager she offered replacement boxes and to put trash in the trash dumpster at no charge. We paid for the insurance but no resolution was given. We vacated!

Jeanine Jones  |  Overall Experience 
Rating:
5.0

Great staff.. knowledgeable and patient .. unit was perfect size clean and climate controlled… also rented 10 ft truck for the day…. Easy drop off after hours…Facility is super clean and well maintained. final billing spot on! Highly recommend this location for your storage and truck needs.. professional all the way!

Glen Hebert  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bob Altom 
Rating:
5.0

Customer did not leave a comment.

Karen weiss 
Rating:
5.0

Service and staff were excellent!

Larry VETTOT 
Rating:
5.0

I had an appointment and was told it would take 1 hour. Upon arrival they told me it could take up to 4 hours because they were busy with truck returns. Then I paid by company check and they guy could not provide me a receipt because he did not know how to process a check

Tiffany Revine leashes And Layovers 
Rating:
5.0

Customer did not leave a comment.

HOSNI MIKHAEL 
Rating:
5.0

All went well.

Ryan Barker 
Rating:
5.0

Customer did not leave a comment.

Dave Huff 
Rating:
5.0

Customer did not leave a comment.

gary lipsey 
Rating:
5.0

Customer did not leave a comment.

Mike Mcgary 
Rating:
5.0

Customer did not leave a comment.

Richard Frautten 
Rating:
5.0

Everything was awesome!!

Joy Sakelson 
Rating:
5.0

Customer did not leave a comment.

Paul Detwiller 
Rating:
3.0

The staff at U-Haul was very nice and helped me with my unit that was destroyed by a rat infestation. All my bad remarks are for the fact that rats got into my unit and made it their home. I want to be clear that the staff was accommodating but still all my stuff is ruined.

Amy Santana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Padraig Sutton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jada Bryant 
Rating:
5.0

Customer did not leave a comment.

GEORG SUELZNER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GEORG SUELZNER 
Rating:
4.0

Very friendly staff.

raymond gilreath 
Rating:
5.0

Customer did not leave a comment.

REBECCA WELLBORN 
Rating:
3.0

Staff appeared to be overwhelmed upon pickup and drop-off.

Dorian Modjeski 
Rating:
3.0

Customer did not leave a comment.

David Smith 
Rating:
5.0

Customer did not leave a comment.

Alice Wimmer 
Rating:
5.0

Everything was perfect. Nothing more I could ask for.

Russell Bruhn 
Rating:
5.0

Customer did not leave a comment.

Robert Hamric Jr 
Rating:
5.0

Customer did not leave a comment.

Charles Dunn 
Rating:
5.0

Customer did not leave a comment.

Douglas Kennedy 
Rating:
5.0

Customer did not leave a comment.

Lauren Muse 
Rating:
5.0

For 7am in the morning.…Kenneth was extremely friendly and helpful! We had fun renting a truck! 😂

Steve Johnson 
Rating:
5.0

Customer did not leave a comment.

THOMAS CALCATERRA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Richards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NIKKI JEFFERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kristen meri  |  Overall Experience 
Rating:
5.0

I would tell everyone that I moved everything out early was not due until the 21st pay again but I did not get any money back. That is your policy. I will tell them to just make sure they wait and give it back to you all before the next month is due, they will not get their money back… My home was destroyed by tornado October 12 in Dunedin Florida… I had to get a post office box and turned it in early when I got an apartment they even gave me money back

Sondra Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Furlong  |  First Impressions 
Rating:
5.0

By far the best storage facility I’ve ever used. Professionally run Rachel Pospisil is a gem in your crown U-Haul!!! She runs a tight ship and always keeps costumer satisfaction the highest priority!! She was so friendly and informative that I actually looked forward to visiting my belongings…I would pop in and say hi just to feel her warmth. As far as the facility, it always felt welcoming and safe. Clean and inviting. I cannot emphasize enough how truly happy I was using U-Haul Palm Harbor Storage…if I had more free time in my life I would climb the highest mountain and shout your praises!!! I preach the gospel of U-Haul Palm Harbor Storage to anyone looking to store their beloved possessions. Top-notch!!!! I’m actually sad that no longer require your services, I will miss my interactions with your friendly staff.

Alan Pelno  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Reggin Lyall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Mannino  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

paul laplante  |  First Impressions 
Rating:
5.0

Very Pleased as usual

ROBERT THOMAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ann marie dassatt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stanley Pieri  |  First Impressions 
Rating:
5.0

I rented a storage unit for over five years and never had my issues. A very clean and pest free facility

john Gallagher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne Brooks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Myra Chen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Hanna  |  Online Move In 
Rating:
5.0

Great experience, friendly staff!!

Jessica Ozer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sean webster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER ROBERTS  |  Overall Experience 
Rating:
5.0

Everything and everyone was great. No issues at all. 😁

eduardo salles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sean webster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanne Cornell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Simpson  |  Overall Experience 
Rating:
5.0

Leon was amazing!

Leonid Pinskiy  |  First Impressions 
Rating:
5.0

Excellent staff, extremely helpful and friendly. Special thanks to Leon, he was very attentive and patient, explained everything clearly.

eduardo salles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GRACE FLORES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Haili Kessler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Degiorgio  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig Cohen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pam hancock  |  Overall Experience 
Rating:
5.0

Awesome place for storage

JENNIFER OLIVER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW ROLAND  |  First Impressions 
Rating:
3.0

My huge issue is this I had the smallest unit and started paying $110 and within 2 yrs I’m at $180 and yet u go looking around elsewhere especially Oldsmar area it’s way cheaper, your staff are unprofessional if you call them and leave you on hold for ever , it’s a burden trying to call in to make a payment, customer service is we’re it needs to start and end in any business

alex artiaga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sarah rech  |  Overall Experience 
Rating:
5.0

Thank you!

Dale White  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Robert Beane  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Roy Franzone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CRAIG SINGER  |  First Impressions 
Rating:
5.0

I wanted to rent an additional room but a discount was not offered. I moved to another storage facility that gave me a hefty discount for the 2 units

Pietro Dambrosio  |  Overall Experience 
Rating:
2.0

move in and move out was great

Betty Paro  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Minary  |  Overall Experience 
Rating:
4.0

I got stuck in the elevator one time and the doors wouldn't open.

phil baker  |  Overall Experience 
Rating:
5.0

Good vibz!

Anthony hardman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Morris Rutherford  |  First Impressions 
Rating:
5.0

Friendly quick service. You guys make it easy

Thomas Spohn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deloris Hinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jordan gist  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert knapp  |  Overall Experience 
Rating:
4.0

Only problem we ever had was when the elevators were down and we went to get items out and never were notified. I would recommend an email when elevator is out of service as it was a long drive. This happened 3 times in the last year and a half.

Barbara Dobat  |  Overall Experience 
Rating:
5.0

This Uhaul facility, location, and staff are tremendous!

Dale White  |  Overall Experience 
Rating:
5.0

Rachel runs a top-notch, efficient, effective and knowledgeable staff, which includes her self. Her leader ship skills and demeanor are also top notch.

MICHAEL ELSTON  |  First Impressions 
Rating:
5.0

Staff was always very helpful and kind

Kimberly Byford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott McDonald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Phifer  |  Overall Experience 
Rating:
5.0

Five stars for customer service and assistance. I use their facility for about a year and they were always accommodating to all of my requests indeed even when I was halfway around the world. They helped me reserve a truck and find personnel to help load my furniture and possessions for a trip to Pensacola Florida. I plan to buy another condo in the Palm Harbor area and I will use this facility again’ professional & great manager terrific service.personnel.

Charles Randall  |  Overall Experience 
Rating:
4.0

Always my go-to place for moving and storage while I lived in Palm Harbor.

Sheryl Blakey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CINDIE SUDERS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alfredo Guglielmi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott schau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Barr  |  First Impressions 
Rating:
5.0

Rate seems too high

Stewart Wilson  |  Overall Experience 
Rating:
5.0

Very bright and clean facility. Good security!

Jennifer Steinig  |  Overall Experience 
Rating:
5.0

I was impressed with how clean and easy it was to store on the second floor. Highly recommend. Dr. Burford

Glen Burford  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bruce Bayless  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa Repass  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAKE TODAY GREAT COMPANY  |  Overall Experience 
Rating:
5.0

Easy to work with on everything.

John Scanlon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karen Makrianes-Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank bellafiore  |  Overall Experience 
Rating:
2.0

I kept my belongings in your facility for the past six years and during that time the ceiling leaked the entire time into my storage unit and destroyed all my property. This facility was recently engulfed in the largest hurricane in the past 40 years and this facility in Palm Harbor never had their roof inspected after the storm and therefore absolute negligence on the part of U-haul and therefore is responsible for the loss and destruction of all my belongings. Know that I am coming for restitution for all damages occurred. Because I have undisputable proof of U-Haul's negligence in this case because I happen to have before pictures that show the ceiling tile in my storage facility was already coming down the day I locked my stuff in it 6 years ago. Meaning U-haul had every opportunity to address this issue before it matured into this disaster. Hence I am following suit.

Laurence Lukasik  |  Overall Experience 
Rating:
5.0

Zach & Chris were wonderful. Very helpful.

Joanne Pascual  |  Overall Experience 
Rating:
5.0

The Storage Facility was immaculate. I always found the facility very well supplied and everything in working order. The employees are always very helpful and well trained in their job. The Manager really runs a tight ship.

WILLIAM CORDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Groe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glen Hinchey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathan Steinorth  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

karen Carter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JARED KIRSTEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Mongillo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Tejada  |  First Impressions 
Rating:
5.0

The facility is very clean. The staff is very helpful and friendly. I highly recommend this storage facility.

JUDY PIOTROWSKI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAUWANTA WAYBRIGHT  |  Overall Experience 
Rating:
1.0

Horrible customer service anytime I went in with questions. Late fees were not explained clear at all when signing up.

Amanda Henrikson  |  Overall Experience 
Rating:
5.0

My overall experience with both Rachel Popisil, Facility manager as well as the other facility staff has been has been very positive. Rachel has been more than willing to work with me in addressing any questions, concerns or problems that may have need of being addressed. My overall experience has been a positive, pleasant & professional one. Would highly recommend this location & business! Thank you.

manon De Shields  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa santiago  |  Overall Experience 
Rating:
5.0

Austin and Chris were very helpful and professional and answered all of our questions and concerns. Rental process went quickly and smoothly!

christian frezza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patricia griffin  |  First Impressions 
Rating:
5.0

Kim & Diana at the sunset point & 19 in clearwater fl are the best! They arranged for last minute storage needs & took care of everything--it felt like real VIP treatment! I'm grateful & really appreciate their assistance.

Debra Maukonen  |  First Impressions 
Rating:
5.0

Rachel was absolutely fantastic, so helpful and pleasant. She went above and beyond to help us with this transition. Could not have asked for a better experience!

JULIA Lespier  |  First Impressions 
Rating:
4.0

Unfortunately i was checking in at a very busy time and had a new hire learning key stroke by key stroke. Instructions about how to get in And out of building B were not given so it was a bit frustrating.

Jennifer Steinig  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lynn Pertle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Troiano  |  Overall Experience 
Rating:
2.0

A reservation seemed to be not recorded correctly, but regardless, after a long day of driving to arrive, the staff were nonchalant and did not seem to care about how inconvenient the situation truly was. They were inconsiderate of how daunting switching from a 1st floor unit to a 3rd floor unit was, when expecting the first; and overall, it did not feel as though we as a customer mattered. It was a take what we have or leave mentality. Quite upsetting after a 5hr drive.

Stephanie Candiano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank bellafiore  |  First Impressions 
Rating:
3.0

It would have been an excellent rating but the elevator at the facility was damaged, and we had to carry all our stuff up and down the stairs. It took us 5 hours to unload our stuff. We came in last Tuesday, as of yesterday afternoon the elevator was still out of order

Milagros ParraCastro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Fox  |  Overall Experience 
Rating:
5.0

Used a storage stall for 2 years U haul staff was friendly and always helpful with what I needed. Would highly recommend them

Eddie odonnell  |  Overall Experience 
Rating:
1.0

My escrow was delayed by a few days causing my storage to auto pay again. This facility does not prorate their monthly rents.. so I paid for 3 weeks of empty space and I'm sure they'll rent the space within those 3 weeks, getting paid twice for the same space is unethical. They give 24 hour grace period, as of that's helpful.

NICOLE LOPEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Bahnsen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taylor Fisher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen Donelon  |  Overall Experience 
Rating:
5.0

Customer service was great whenever we needed anything. Clean storage.

tamara MELENDEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William O'Donnell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jackie Waller  |  Overall Experience 
Rating:
5.0

The manager Rachel is very dedicated to keeping the business operations running smoothly. Her willingness to work with me when I needed it was most helpful. I would recommend her facility to anyone.

Dawn Marie Januzzi  |  Overall Experience 
Rating:
5.0

Quick and Easy!

Ann Spence  |  Overall Experience 
Rating:
5.0

Employees were extremely professional and courteous.

jerry duncan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler Nihiser  |  First Impressions 
Rating:
5.0

Everyone that helped us went above and beyond to make our move easy as possible.

James Stevens  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

gezim imeri  |  Overall Experience 
Rating:
5.0

Great place & people.

Marie Brazier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PETER DINAPOLI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LORY IGNARSKI  |  Overall Experience 
Rating:
2.0

Moved out 4 days before rebilling walked into the office in person to let them know I’m vacating and also called as the moving truck was leaving to confirm this and the lady at the front confirmed the account was closed. Well today they tried to bill me because the account wasn’t closed at all. I feel like she didn’t listen or do anything at all. Literally had one job and failed it with flying colors

jully baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW ALEXOPOULAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

page stevenson  |  Overall Experience 
Rating:
3.0

It was not clear where to swipe my card to get access to the gate. If someone is new to a facility all necessary information should be given. It also would have been helpful to let me know which floor my storage unit would be on. During the online reservation process it would be nice to know how the lockers are because disable people may not have access to a top locker.

Sherry Cooper  |  Online Move In 
Rating:
5.0

I had a variety of sizes of climate controlled storage units over the 19 years that I used Palm Harbor U-Haul storage. Rachel Pospisil, the manager, was always accommodating and helped me find the right size storage for my needs at the time. They were all easily accessible and the facility is laid out nicely for parking near your unit.

ANNA IVERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grant Springer  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

lafaye davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH HARVEY  |  First Impressions 
Rating:
5.0

I have done business with other local competitors of UHaul and lost everything in their storages. UHaul is the only one who has been willing to work with me to catch up on my account when things became difficult. I have worked with Rachel most of the time...and she has been awesome. Lori has also been wonderful. And, all of the other people who work at this Palm Harbor location have been cordial and helpful. For those reasons, you have my loyalty...and I thank you.

Carol Tietjen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BOB REYNOLDS  |  Overall Experience 
Rating:
4.0

All Good

STEPHEN THOMPSON  |  Overall Experience 
Rating:
2.0

$$$$$$$$$$$$

Demetrio Serraino  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karol Broziewski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Lindsay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike henkemeyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy Mullaney  |  Online Move In 
Rating:
5.0

Good people

don langley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Fisher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Hoidal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dennis pawelczyk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFF LANTZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patti Maloy  |  First Impressions 
Rating:
5.0

Thank you for everything

Faye Tribble  |  Overall Experience 
Rating:
3.0

Lori was great!

Litsa Froustis  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

LISA WALLACE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom Jermyn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia Dumont  |  Overall Experience 
Rating:
5.0

We were very happy

RUTH LIVINGSTON  |  Overall Experience 
Rating:
5.0

Great experience

Carlos Calderon  |  Overall Experience 
Rating:
5.0

The whole U-Haul team and experience were great! So helpful, thanks!

Scott Goodman  |  Overall Experience 
Rating:
4.0

Rachel Pospisil was great to deal with.....

William Greenbaum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Mcketa  |  First Impressions 
Rating:
1.0

Made a reservation for a storage unit. They were aware my u boxes were being delivered. We arrived to unload them to the unit and were told we had no reservation. Extremely frustrating We were given a smaller unit which was not enough. We were told when we reserved the unit that this was the only one that size and it’s a good thing we reserved it. Obviously this was a lie. The manager advised us that someone must have reserved it on line. We confirmed our reservation the day we reserved. Very poor customer service by the manager and no apology from her. She made up a story and obviously gave our unit to someone else. What is the point of a reservation? They took my credit card to hold the reservation for what purpose!

Sheri Fevelo  |  First Impressions 
Rating:
5.0

The only thing I did have a problem with was about halfway through my storage time there I think I was there for six months using a storage unit. they increase the monthly price without letting me know ahead of time.

Luis Artiga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WORK LOGIC PRODUCTS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Wright  |  Overall Experience 
Rating:
5.0

Experience was great! Will be a return customer when I am in need of a Storage Facility.

Katherine Conner  |  Overall Experience 
Rating:
4.0

It just got too expensive for me to afford.

JOHN HUNTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry Oberbroeckling  |  Overall Experience 
Rating:
3.0

I had a storage unit for 14 months, small 5x10 temperature controlled. However, my monthly price went from $104.99 to $139.99 by the time I checked out. An increase of over 30%.

Chad Miller  |  Overall Experience 
Rating:
5.0

Please follow up with Largo to confirm order # 28000070 has been closed out. 3 U-Boxes were delivered to Palm Harbor and emptied on 8/26/21 and I don't want to be billed for another month rental on 8/28/21

Brian Sponsler  |  First Impressions 
Rating:
5.0

Long time customer with no complaints or problems. Very helpful staff - all long term employees at this location.

Barbara Scott  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Trish Robertson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VALENTI KYNER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

harold ridge  |  Overall Experience 
Rating:
3.0

All the staff was helpful except the supervisor, who I believe name is Rachel. I had my stuff in the unit for over a year. Told her on July 30th I would be moving my stuff out. She said have to be out by August 7th. I asked her multiple times if there was anything else I needed to do. She said no she was putting a note in that I would be moving & the 7th is the last day. I moved all my stuff by the 7th.I got a email for a late fee and rent for next month. Had to call she did not put a note in. She also on another date blocked my car in & when I asked if she could back the truck up. She said yes. But proceeded to continue unloading frieght for another 5 minutes. After, that she has given me dirty looks. She has a terrible attitude and should not be serving people.

brianna ridge  |  Overall Experience 
Rating:
5.0

It was a pleasure to have such a well maintained and secure facility to temporarily store my items, your commitment to your customers is refreshing and you made it easy to service my account through auto pay and email communication. I will definitely keep you in mind for future storage needs. Thank you, Joe

Joe Grover  |  Overall Experience 
Rating:
5.0

I arrived and they helped me park the truck and arranged to let me leave it there overnight. Very impressed the customer service.

Susan Agostinelli  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barry young  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CARLOS RAMIREZ  |  Online Move In 
Rating:
4.0

The high prices, inaccurate sizing of units (my 10x10 was 10x8’.75”), taxes on top of unit rent (never in Cali or Nevada did I ever pay that, I have rented dozens of units in my life), forcing insurance on units, never in my 67 yrs did I ever pay that. Total heavy handedness and unethical corporate junk fees.

john blanco  |  Overall Experience 
Rating:
4.0

Excellent customer service. Convenient carts and plenty of them to help with your move to include carts to move mattresses.

julie holland  |  Overall Experience 
Rating:
4.0

The monthly cost went up making in unaffordable for me.

Tracey Gagnon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

araceli miller  |  Overall Experience 
Rating:
5.0

The palm. Harbor store was great. The pickup location in newington Virginia was not The staff were overworked abs grumpy. They needed help

JOHN COSTER  |  First Impressions 
Rating:
3.0

Not having 24 hour access to the storage facility was hindering

Robert Days  |  Overall Experience 
Rating:
3.0

Very unhappy with the fact that I paid $157.00 for 10 days. I used your service to move to Florida & storage facility for 3 months, then rented another trailer to move out of storage. Overall spent around or over $1000.00 & you people charged me a full months price for 10 days. That's the only thing I'm unsatisfied with.

Deborah Knopp  |  Overall Experience 
Rating:
5.0

To Austin from Florida one way in 2019 and one way back to Florida in 2020, and one way to Tallahassee. Great vehicles and great service!

Allie Heller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Lynch  |  First Impressions 
Rating:
3.0

Yes I would Recommend someone to U-Haul but the rates for the units are too high Specially while going through this pandemic.

LaSondra White  |  Overall Experience 
Rating:
5.0

I was having a very bad day. As a result I LOST/LEFT two items in the Uhaul Truck I rented. A pair of keys and my dolly. I recognized I left the dolly once I returned the truck. I scurried back to the Uhaul center where my dolly was waiting on me. The next day, I noticed I was Missing my keys. I back tracked where I could lost them...to my pleasure the Uhaul staff kept them safe for me also. Super people...and PLEASE tell them I said they are great.

leonard chatman  |  First Impressions 
Rating:
5.0

Climate controlled, secure, well-kept - wouldn't go anywhere else.

Meaghan Kelly  |  Overall Experience 
Rating:
5.0

The young man who helped me was very helpful, friendly, and very knowledgeable. I greatly appreciated how helpful he was. He answered every question that I had and was very friendly about it. I felt that he was a great asset to the company and wished that other companies hired such friendly and helpful employees. He had a great attitude. I am writing this as a real customer and not being paid to leave a survey.

JUDY PIOTROWSKI  |  First Impressions 
Rating:
4.0

U-Haul storage worked just fine for me.

Curtis Eshelman  |  Overall Experience 
Rating:
4.0

Just some confusion as to where to enter it is was resolved quickly.

Stavroula Pardalis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kennan Ducey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RONALD ELLIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ismael Ortiz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelsie McElwain  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Michael Orthman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin Davenport  |  Overall Experience 
Rating:
4.0

Picture of the space was deceiving compared to actual space. My stuff came from a 2 bedroom condo. My movers had to force everything into the storage space. Had I known that earlier on, I would’ve gotten a bigger space.

ELPIDIO LOLENG  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Peter Loef  |  Overall Experience 
Rating:
5.0

Storage unit was fine. I visited the service counter a couple times and the staff is not friendly or helpful. Once I had a billing issue and I called manager Rachel several times and she never returned my call.

paula upton  |  Overall Experience 
Rating:
5.0

Very well organized, very helpful, very efficient. Nicely done!

JAMES KEVIN CRAIG  |  Overall Experience 
Rating:
5.0

Great experience

JEFF RHODES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Davenport  |  First Impressions 
Rating:
3.0

The experience and facility was overall very good. My only complaint is my on file Credit Card expired and I forgot to update the Web Site with my new one. U Haul did not notify me that I missed the payment because of the expired CC. They instead, charged me a late fee and sent a letter to my second point of contact. Very upsetting to get a call that I was late on a payment by my on file point of contact. Uhaul had all my correct information. But failed to contact me properly.

Richard Haslitt  |  Overall Experience 
Rating:
4.0

Rachel , And Staff Were Great !

William Studstill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Mcintosh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Degiorgio  |  First Impressions 
Rating:
5.0

Rob Brown

Karen Makrianes-Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bill schoch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

makenzie hellmann  |  Overall Experience 
Rating:
5.0

The staff here are consistently excellent.

Frank Quattromini  |  First Impressions 
Rating:
5.0

I had this storage unit for 10 years and it was a great experience. The online bill pay was very convenient. I would definitely use this facility again.

ELIZABETH SAPERSTEIN  |  Overall Experience 
Rating:
5.0

A very well-maintained facility with excellent services and products to fit moving needs. The only thing I found that needed to be improved on was the time it took to check-in at the counter. I think that needs to improve since time means everything when a customer is trying load and unload their personal belonging. As for the facility and personnel it could not be better. Thanks for taking such good care of the facility and your equipment.

WILLIAM CORDER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

tracy cox  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Klaus Miodov  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE PAREENE  |  Overall Experience 
Rating:
5.0

A very good experience. We retired and moved to the area last June. The storage was extremely helpful as we transitioned. We started with a larger unit and moved to a smaller one as we were able to assimilate our belongings. Birth units were good. The equipment provided was very helpful. Everything was clean and accessible. Thank You.

Gerald Street  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Claudio Bess  |  First Impressions 
Rating:
5.0

Always great service from Uhaul! Thanks

Lisa Vitale  |  First Impressions 
Rating:
5.0

Rachel was very helpful in explaining everything and setting up my unit.

john griffin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Hawthorne Jr  |  Overall Experience 
Rating:
5.0

Leon was great!!

Dana Equi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

makenzie hellmann  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Dumont  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sarah gerakios  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Green  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert Hawthorne Jr  |  First Impressions 
Rating:
3.0

Got water damage from a leak. Staff helpful with insurance claim. Would not take a unit on top floor re: possible water leaks. Manager was always helpful and professional.

KERRY KUSHMICK  |  Overall Experience 
Rating:
5.0

Liz was so extremely helpful. Rented my storage spot and when we got to our assigned storage spot we quickly realized it was going to be way too small. My companion went back to the office and Liz quickly redid my rental agreement and even added my militray veteran discount that I forgot to ask for. We got a unit in the same area we were already parked at. GREAT JOB Liz!!!! Thank you. Our faciliry is in Palm Harbor, Florida.

Val Kenney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Artiga  |  First Impressions 
Rating:
5.0

Awesome 👍😊 Professional Employees, Do Not Change Anything. Thank You Kindly.

cheryl hoffman  |  Overall Experience 
Rating:
5.0

Made my day!!!!! Professional & very knowledgeable

sofia guraleci  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

rosemarie HEUGH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA BORNGEN  |  Overall Experience 
Rating:
1.0

I was given a second floors unit which required using the elevator. My daughter was with me and we already have a fear of elevators and this elevator was broken. We were trapped inside for an hour. None of the emergency equipment worked inside. No one heard us yelling and banging on the door. I called the front office and was on hold so long my phone went from 50% to 4%. I ended up calling 911 to have the fire department get us out of the elevator or we would have been trapped in there all night. I didn’t even get an apology from the manager and when I requested for her to switch me to a 1st floor, she first offered me a 3rd floor! Even after the trauma we just went through using their elevator. Worst move in experience ever.

natasha keeto  |  First Impressions 
Rating:
5.0

Fantastic facility. Thank you very much. Leon was great to work with.

Edward Malinski  |  Overall Experience 
Rating:
5.0

The desk staff were very helpful. The area from which we entered our storage area has a huge cover which made it super convenient in the rain. I definitely recommend this location to people in or near Palm Harbor

Karen Richards  |  First Impressions 
Rating:
5.0

Outstanding service and facilities.

Thomas fondren  |  Overall Experience 
Rating:
5.0

All the staff at the Palm Harbor location were very helpful. Definitely will use this location for all my moving and storage needs. Thank you!

CHRISTINE UECKER  |  Overall Experience 
Rating:
5.0

Outstanding service!!!

Brandt Werner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Freeland  |  First Impressions 
Rating:
4.0

All great except some issues with the Operation of the security gates and cards working. I hesitated to go after business hours for fear of problems occurring.

marsha gass  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

April Kinney  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayne Brundin  |  Overall Experience 
Rating:
5.0

the best

frank bellafiore  |  Overall Experience 
Rating:
4.0

Please tell people the “movers” don’t come with a truck. Almost turned into a disaster. Spoke to multiple people and no one told me I had to rent a truck and drive it. Also say the “movers” don’t have dollys etc. Heard this is common complaint so please fix and help people.

Linda Roberts  |  First Impressions 
Rating:
5.0

People are very good and very helpful 👍 thanks to all of you for your help.

Eufemio Rivera Gonzalez  |  First Impressions 
Rating:
5.0

Nicest U-Haul facility I’ve seen and the staff are awesome

David Witherspoon  |  First Impressions 
Rating:
5.0

I am a teacher and need a summer storage area. Usually another teacher and i share. I have been doing this for years. The facility i was in was easy and convienent. I LOVE THE NEW SUN SHADE OVER THE AREA!!!!! I will request it next year.

kim stewart  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Mckinnon  |  Overall Experience 
Rating:
5.0

100 times better than Public Storage & 1000 times more convenient. Could not ask for better customer service.

Joe Matta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEC HOWIE  |  Overall Experience 
Rating:
5.0

I have used this storage facility for over 10 years. Rachel, the manager, has been so kind! She answered all my questions and was helpful when I needed to reduce room sizes. It has been a great experience.

MONIQUE RUST  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily Mellor  |  First Impressions 
Rating:
5.0

The Manager there was very nice and compassionate and understanding whenever I had a problem.

BRENDA DUNLAP  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Gevedon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marianne Fraher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jared kirsten  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

harlan keltner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank bellafiore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BARBARA MATHEY  |  Overall Experience 
Rating:
5.0

Rachel and her team work very well together and run a good operation LOL the only reason I know that is because of my multiple trips there to get things organized for our move!

carolyn rettig  |  Overall Experience 
Rating:
5.0

This facility was very clean and the staff very helpful.

Cynthia Poust  |  Overall Experience 
Rating:
4.0

Laurie at the front desk has excellent customer service skills. She is always accommodating and helpful.

Jill Van dyke  |  First Impressions 
Rating:
5.0

Thank you!

charles park  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danny day  |  Overall Experience 
Rating:
5.0

I don’t give many testimonials but feel I need to express the gratitude I have have on multiple occasions rented storage at her facility, referred multiple Families for their Rental needs and supplies and purchase all my Box/Supplies at that facility !!! Rachel the Mgr I must say goes above and beyond her job requirements and functions. Definitely personable, listens without interruption, always calm and endearing. I cannot give her a raise but definitely an atta girl.

MICHAEL ELSTON  |  Overall Experience 
Rating:
5.0

Easy Peary start to finish. Awesome facility and friendly helpful staff. I would definitely recommend and use again.

suzan ladouceur  |  Overall Experience 
Rating:
5.0

did it all online. worked great

Ed proefke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela Paulson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jill Van dyke  |  Overall Experience 
Rating:
5.0

Excellent experience

suzan ladouceur  |  First Impressions 
Rating:
5.0

The storage unit was for my son's personal excess items. He relocated to Brazil to start a Sanctuary for elephants, www.globalelephants.org. I had another storage area for business related items that I recently cleaned and rearranged to enable me to consolidate into one place. I had no issues with anything at your facility.

NORM BLAIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steve Huff  |  Overall Experience 
Rating:
5.0

Leon and Victor were amazing. They always go above and beyond to make to make me feel welcomed. My rental and storage move in was a breeze! Thanx guys!!!!

RENEE JOHNS  |  First Impressions 
Rating:
5.0

Fast, professional service paired with a clean and safe building environment. Very happy with our selection to use U Haul in Palm Harbor.

Phil Campbell  |  First Impressions 
Rating:
5.0

No comment. No complaints.

Joanie Pilot  |  Overall Experience 
Rating:
5.0

I loved this location! The place felt safe and secure. Staff were very accommodating. Would put my belongings here again in a heartbeat.

larry reinhold  |  Overall Experience 
Rating:
4.0

I would have liked to be able to access at anytime as my best work hours are in the middle of the night. Otherwise I appreciated the staff that went out of their way to make my check in/out smooth.

Heather Murphy  |  Overall Experience 
Rating:
5.0

The staff is the best around. Always willing to help if needed.

Eric Birkholz  |  Overall Experience 
Rating:
5.0

Very good day to deal with. Thank you

linda melton  |  Overall Experience 
Rating:
5.0

very pleasant experience

jon winter  |  Overall Experience 
Rating:
5.0

Excellent service at any time!!

Betty Jo Szunko  |  Overall Experience 
Rating:
5.0

Special thanks to Leon who went above and beyond to help us with our Upods and storage unit.

Glenn Maltais  |  Overall Experience 
Rating:
5.0

Great customer service from the woman at front desk!

todd lyon  |  Overall Experience 
Rating:
5.0

Always helpful and knowledgeable Thank you

Mary Brandner  |  Overall Experience 
Rating:
5.0

very nice and well maintained.

Don Graveman  |  Overall Experience 
Rating:
5.0

Service was quick and easy overall I had a very pleasant experience

Ladraysha Maxwell  |  First Impressions 
Rating:
5.0

Customer service is outstanding

Betty Jo Szunko  |  First Impressions 
Rating:
5.0

Well run business Clean secure service facility

Richard Cox  |  Overall Experience 
Rating:
5.0

Very happy with everything

George Toper  |  Overall Experience 
Rating:
5.0

For the short time that we used the storage we had a very good experience thank you.

Diane Anderson  |  Overall Experience 
Rating:
2.0

could not find online reservation, .then called after i left in truck asking when i was going to pick it up. did not give my license back.did not close storage account even though told plan.

Chris Bush  |  Overall Experience 
Rating:
5.0

renting the locker was straight forward, quick and easy. The guy that assisted us was very polite and efficient

lynn watson  |  First Impressions 
Rating:
1.0

Way too expensive

EDWARD DOLLARD  |  Overall Experience 
Rating:
5.0

The staff was always friendly AND very helpfull!! The buildings were clean and well lighted. Always felt safe. Thanks.

sarah pearsall  |  Overall Experience 
Rating:
5.0

Our sales guy new his stuff he was very sweet.

Diane Anderson  |  First Impressions 
Rating:
5.0

No comments

Armand Paquette  |  Overall Experience 
Rating:
4.0

In the past it was hard to find carts but this has improved in recent months.

cheryl young wardell  |  Overall Experience 
Rating:
3.0

Really stupid that uhaul company policy doesn’t pro rate storage charges forcing people to pay for a service they are no longer using sounds ridiculous

Dalton Dasher  |  Overall Experience 
Rating:
5.0

Helpful staff, clean, secure building.

Julie Krutsch  |  Overall Experience 
Rating:
5.0

Great facility and convenient location

TRINA BANE  |  Overall Experience 
Rating:
5.0

Very good and pleasant service experience.

john cruickshank  |  Overall Experience 
Rating:
5.0

Staff member did a great job explaining everything

Sam Vereschzagin  |  First Impressions 
Rating:
5.0

Very helpful and gave a good introduction to their facility and assistance in the getting ready to move in

George Toper  |  First Impressions 
Rating:
4.0

Too many price increases and rent is too high

MARGARET FROST  |  Overall Experience 
Rating:
5.0

Enjoyed working with you "RACHEL" YOU MAKE U-HAUL THE BEST! Janet Maloy Realtor

JANET MALOY  |  Overall Experience 
Rating:
5.0

Excellently run operation. Interactions with staff have been professional and outstanding. I want to single out Rachel who is on top of everything. Any organization would be lucky to have her. Than

aladar nesser  |  Overall Experience 
Rating:
4.0

For the 2 1/2 years we used this faculty the staff was very helpful. The only problem I had was inability to utilize handicapped parking due to U-Haul equipment parked in the space.

Barron Brown  |  Overall Experience 
Rating:
5.0

Great service! Staff was always helpful and the storage units were well maintained. Definitely recommend!

Melinda Lang  |  Overall Experience 
Rating:
5.0

Employees were helpful in getting us to our storage area

Donald Weidt  |  First Impressions 
Rating:
2.0

They started by charging for my free month then when they canceled the charge the next day I started getting harassed about being late paying for free month. Even got locked out.

Mary Elbabaa  |  Overall Experience 
Rating:
5.0

leon very professional

donald nowakowski  |  First Impressions 
Rating:
5.0

None

chris cox  |  Overall Experience 
Rating:
3.0

very expensive...It cost me $200 more to move because the elevator was broken . No compensation was offered from your company. Staff varied .

getulio herran  |  Overall Experience 
Rating:
5.0

Very accommodating.

Kathy Bonwit  |  Overall Experience 
Rating:
5.0

My unit was ready, paperwork went smoothly thanks to Rachel!

Julie Krutsch  |  First Impressions 
Rating:
1.0

I am no longer a client, my rent payment was late by a couple days and 3 weeks later a late notice/demand letter was sent to a family member who was my emergency contact, that was uncalled for.

Gordon Despot  |  Overall Experience 
Rating:
5.0

Everyone was amazing at this facility! I was having a rough time with the pick up location people and the uhaul hotline, but this place made up for that! She made our drop off and storage easy!

Phillip Haney  |  First Impressions 
Rating:
5.0

Great customer service and very easy to set up storage and return rentals. Thank you!

Melinda Lang  |  First Impressions 
Rating:
5.0

This facility and almost every U-Haul facility is consistently good - with great, professional staff.

Nancy Conn  |  Overall Experience 
Rating:
5.0

Loved the staff and the facilities were very clean. Would definitely recommend to other family and friends!

edwin jr grube  |  Overall Experience 
Rating:
5.0

Rachel operates an efficient facility.

CHARLES GUINN  |  Overall Experience 
Rating:
5.0

So quick easy and service oriented. Can’t remember her name but she was great. Thanks

deborah huffines  |  First Impressions 
Rating:
5.0

Ron and Leo are very professional and always helpful. We felt safe and confident leaving for Missouri in 27ft Truck with transport.

Philip Palmer  |  Overall Experience 
Rating:
5.0

Staff at Palm Harbor location very courteous and helpful. This was a very difficult move for us because of our ages and medical condition. Rachel and her crew did everything possible to help us.

pat croak  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff!

paul cavanaugh  |  Overall Experience 
Rating:
5.0

Wonderful facility, with friendly staff.

Ivonne Bessil  |  Overall Experience 
Rating:
4.0

Very pleased with our total experience. Employees were all very polite

ROBERT STAFFORD  |  Overall Experience 
Rating:
5.0

The manager Rachel is very helpful and professional. I will continue business with them in the future and highly recommend.

jessica cope  |  Overall Experience 
Rating:
5.0

clean and freindly

ROBERT ZANGRI  |  Overall Experience 
Rating:
5.0

Uhauls palm harbor location managed by Rachel Popsipil is by far a superb example of what you expect to see rolled out across the United States.Their attention to detail and service is bar none.BRAVO!

CARLISLE FORRESTER  |  Overall Experience 
Rating:
4.0

Rates are higher than most but worth it. Each unit is climate controlled versus the hall that the unit is in which is a bonus.

Rachael howsare  |  Overall Experience 
Rating:
5.0

Very professional friendly and helpful!!! 4 Stars open 7 days per week. Thanks for a smooth move.

Kathy Bonwit  |  First Impressions 
Rating:
5.0

This facility was exceptionally a benefit in my needs. Everyone was very polite and professional. Thank you.

David Belcher  |  Overall Experience 
Rating:
5.0

I’ve been a customer since 2013 and never had any issues with my items in storage or access for all of these years. The customer service has always been excellent and they are always ready to assist.

NATALIE ALCEE  |  Overall Experience 
Rating:
5.0

This was the first time we used the new UBOX service and it was a 1100 mile move and couldn’t have gone better. We will definitely recommend this way to move, your employees were friendly and helpfu.

donna schmiederer  |  Overall Experience 
Rating:
5.0

Fast and friendly

Suzanne French  |  First Impressions 
Rating:
5.0

Thanks you so much! Nancy C

Nancy Conn  |  First Impressions 
Rating:
5.0

i love this store. i tell everybody i can how great you are. excellent staff! much appreciate you and thanks a million!!

arlene massey  |  Overall Experience 
Rating:
5.0

The best U-Haul storage facility in the area.

LAWRENCE PAREENE  |  Overall Experience 
Rating:
5.0

Easy in and out. Well run facility— even during the last hurricane the staff kept us informed.

DONALD HUBER  |  Overall Experience 
Rating:
5.0

Facility was Fantastic!! Exceptionally Clean with Friendly staff. Would highly recommend.

evie kotsol  |  Overall Experience 
Rating:
5.0

U-Haul took the worry out of using temporary storage--a very well run company, They think of everything to make storage easier.

Diana Huber  |  Overall Experience 
Rating:
5.0

I had an excellent experience

Leslee Wallach  |  Overall Experience 
Rating:
5.0

Outstanding customer service!!!

MATTHEW BELAUS  |  Overall Experience 
Rating:
3.0

I rented a UBox. Everyone was polite but not knowledgeable about UBox service. I had to call several times to get information AND Made several calls to get the UBox picked up from my driveway.

Karen Melvin  |  Overall Experience 
Rating:
5.0

Great staff

MARILYN WILLIAMS  |  Overall Experience 
Rating:
3.0

.

Ariana Zayac  |  Overall Experience 
Rating:
5.0

My only issue was that when I called to let them know i was out of the unit I was told I could not call them directly and had to go there in person. Not convenient at all. Thank you,

Kathryn Shue  |  Overall Experience 
Rating:
5.0

LORI HELPED IN EVERY WAY POSSIBLE. SHE WAS EFFICIENT AND SHE WAS PLEASANT AS CAN BE! THANKS TO LORI FOR MAKING THE MOVING EXPERIENCE EASY! MERRY CHRISTMAS UHAUL!

DEBRA KURIN  |  Reservation 
Rating:
4.0

Rachael is a UHaul Rock Star! Great staff and responsiveness, especially when software went haywire, charging twice for September's rent. I would do business with them again.

Debra gabriel  |  Overall Experience 
Rating:
4.0

Good service. Pricey though

Joe Self  |  Overall Experience 
Rating:
5.0

I had a very good experience. The staff was friendly and helpful.

Carole Snyder  |  Overall Experience 
Rating:
5.0

Great experience

RENEE COULTER  |  Overall Experience 
Rating:
5.0

couldn't be better

michael weight  |  Overall Experience 
Rating:
5.0

Excellent customer service . Great and knowledgeable employees. That's why I continue to use this location.

dino mihalis  |  Overall Experience 
Rating:
5.0

Happy with all the services we have used here.

DREW DAVIS  |  Overall Experience 
Rating:
5.0

Enjoyable experience

SHANE STEPHENS  |  Overall Experience 
Rating:
5.0

Great staff, 1st rate facility.

Stanley Karczewski  |  Overall Experience 
Rating:
2.0

Rachel and staff are the best. I’ll always be back

Bob Williams  |  Overall Experience 
Rating:
4.0

Very friendly staff and would go out of their way to help you! Glad I chose U-Haul at Palm Harbor, Florida!

Betty Jo Szunko  |  Overall Experience 
Rating:
5.0

I would recommend to friends.

ANNIE IV  |  Overall Experience 
Rating:
5.0

Very quick and courteous service.

Stanley Karczewski  |  Reservation 
Rating:
5.0

All went well

THOMAS ROMAND  |  Overall Experience 
Rating:
5.0

They was really nice and helpful.

MALACHI ROMNEY  |  Overall Experience 
Rating:
2.0

We reserved a 10x10 and were not told that it wasn’t climate controlled. We checked in and were told that’s all that was available. The unit then had a lock on it. There’s a lot more to say but no roo

Kelley STRYCHARZ  |  Reservation 
Rating:
5.0

The staff was outstanding and the facility/grounds were maintained with great care! If in need of these types of services again, I would certainly return here.

kenneth morgan  |  Overall Experience 
Rating:
5.0

The staff at this location are friendly and helpful with moving and storage solutions.

MICHAEL GRUBB  |  Overall Experience 
Rating:
5.0

They met my needs. Very satisfied and would use uhaul again if I needed storage.

jerry moore  |  Overall Experience 
Rating:
5.0

I have used this facility twice, 2months + each time & have been very satisfied. Should the occasion arise where I would need storage facilities I will use them again.

PATRICIA BURDETTE  |  Overall Experience 
Rating:
5.0

Outstanding service from the manager Rachel and her team. Very well run facility

jeff greenberg  |  Overall Experience 
Rating:
5.0

Rachel has been great!!!

PAR TECH  |  Overall Experience 
Rating:
4.0

I signed up for a 3 x 3 x 3 locker. But did not understand that I had to climb a ladder to get to the top locker. I am to old (81 years) to climb to the top so so had to cancel my contract

Robert Burleigh  |  Overall Experience 
Rating:
4.0

Access for renters would be ideal. The hours were not convent when needing accessin the mid evening hrs or later evening on weekend

joyce huffines  |  Overall Experience 
Rating:
5.0

good

DAVE HYTNER  |  Overall Experience 
Rating:
5.0

The Staff is Courteous and Knowledgeable. They were more than happy to show me the many options they had. The unit was clean and easy to get to with a roomy elevator and courtesy carts to share

KEITH CONOVER  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top