Customer Reviews for U-Haul Moving & Storage of Palm Harbor

4,101 comentarios

30750 US Hwy 19 N   Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

(727) 771-8058

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(727) 771-8058

30750 US Hwy 19 N
Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Cambio de propano

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

All Good

STEPHEN T.  |  Overall Experience 
Clasificación:
5.0

You guys make the vehicle rental process as easy as possible. Love your app and the ability to reserve equipment. The staff at the Palm Harbor location is fantastic. Wouldn't rent from anyone else or any other UHaul location.

Brad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

Can't beat it. Their trailers are well kept, heavy duty and safe!

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery D. 
Clasificación:
2.0

I waked his location directly to the front counter NOT being greeted by a friendly employee,but observed one texting on his cellphone. No, how can I assist you from Joseph Oshabar (employee) and zero personality. No interaction and I did 99% of talking and couldn't look more NOT wanting to be there.. Outside no personality at trailer hookup and after hitched just walked away " no thank you or anything ". Friendly service is still expected today and upon returning the trailer interacted with a smiling happy to assist you short dark hair woman with glasses. I would give her five stars and Joseph one star at best.

Michael T. 
Clasificación:
2.0

$$$$$$$$$$$$

Demetrio S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

evelyn C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karol B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warwick G. 
Clasificación:
5.0

Very Clean and Staff was professional

Juan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda G. 
Clasificación:
5.0

Charged me for two days and only used equipment for less than 12 hours

Janzie F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melinda K. 
Clasificación:
5.0

Expert Staff. Uhaul drove great and delivered us safely 1900 miles away.

Travis C. 
Clasificación:
5.0

EXCELLENT

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
1.0

I DROVE THE TRUCK 11 MILES AND STOPPED AND PUT 1&1/2 GALLONS IN IT AT WAWA BUT WAS CHARGED FOR 2 GALLONS OF GAS. VERY PISSED OFF RIGHT NOW, DO THE MATH AND REIMBURSE ME.

William T. 
Clasificación:
5.0

No changes required...the experience was excellent!

russell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L.  |  Overall Experience 
Clasificación:
5.0

The complete experience was effecient, friendly and priced reasonable. I would definitely use them again.

Patricia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN M. 
Clasificación:
5.0

Great service.

Leigh M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica D. 
Clasificación:
5.0

Good people

don l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie J. 
Clasificación:
5.0

Van was perfect. Staff was very kind and helpful.

Angelo G. 
Clasificación:
5.0

The team and management are always great. I have rented there multiple times.

david M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

I love the location and representatives. The equipment needs to have an upgrade or maintenance done. Last two rentals have had issues. Doors not properly closing. Engine running rough. Muffler or header noise. Radio not working.

Mark J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danny K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Errol H. 
Clasificación:
5.0

Rented a Van for the week. That could not have been better !!! Top of the line newer van. Excellent. Rented a 15' Truck for that Saturday to move bigger furniture and the truck maintenance could not have been worse. A little surprised we made it back. Could have been a fluke because this is one of the best U-Haul facilities around. Will not dissuade me from using them again.

David O. 
Clasificación:
5.0

Highly Recommended location and staff.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole S. 
Clasificación:
4.0

There has to be a better way to ensure that when a customer requests/reserves items for a move, other than the trucks, that the items in question are physically at the location. Two items were not available for my move date/time at pickup and we had to make quick, last-minute adjustments.

Valerie P. 
Clasificación:
4.0

Equipment was clean. Truck was in poor condition.

Craig R. 
Clasificación:
3.0

Checking out the trailer was quick and painless but the return could be easier. There is a sign that says to stay with the trailer and someine will be out to assist. After a long wait, I attempted the self check out. The bat code is difficult to find due to its small size. Also, the self check in has not worked all week. It gets hung up when it comes time to check the agreement statement.

Frank Q. 
Clasificación:
5.0

Everything was perfect. Ordering was easy. The staff, Rachel and Victor were very friendly and professional and explained everything. The truck was extremely clean and easy to drive. Drop off was simple. I highly recommend this location.

Michele P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

doug F. 
Clasificación:
5.0

Great customer service. Very nice folks.

Anthony S. 
Clasificación:
1.0

This vehicle and auto transport were not ready for the road. Issues included a hole in the roof that needed to be fixed prior to leaving, old windshield wipers that were useless and made it hard to see when raining, blown fuses in the vehicle that prevented auto transport lights to not work cost me 45 minutes to resolve at pickup, plastic shroud under the fender kept coming loose, a steering wheel that had way too much “play”. The biggest issue was a safety issue - the straps and ratchet around the front tires of my towed vehicle on the auto transport failed multiple times. I had to frequently check these after they slipped off the tires multiple times even after tightening. This could have been a disaster. The quality control measures to ensure a ready and safe vehicle were sorely lacking. I would like a customer rep to call me as I want a partial refund for the numerous problems I encountered.

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Loren B. 
Clasificación:
5.0

Leave it the way it is. The service was awesome, Lori was very helpful made it very simple to rent a truck. Over all Five Stars to your staff.

Mica H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald V. 
Clasificación:
3.0

Working with this location is typically not as easy as other locations. I am not sure why this location makes a project out of something that should be relatively simple. I also have a storage location here and continued problems with my address despite multiple attempts to fix the situation.

Frank Q. 
Clasificación:
5.0

Overall good experience. Everything went well.

Thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F.  |  First Impressions 
Clasificación:
5.0

The manager went above and beyond to accommodate my trailer rental. My hitch was left at home, and she made one available so I did not lose time. This is the 5th time I have rented trailers from this location and every single time the staff is efficient, courteous, helpful and friendly. I look forward to renting from this U-Haul location.

Douglas C. 
Clasificación:
5.0

All good

Bryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl M. 
Clasificación:
5.0

I think you guys did an excellent job! I don't really have anything to comment to make you better .you all did a great job.. very happy very satisfied..

David H. 
Clasificación:
5.0

2nd time we have used this location! Great service!

Ronald G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTINEE M. 
Clasificación:
3.0

I will not be recommending Uhaul to anyone because even though sure the equipment was perfectly fine ~ the literal days of calling and calling and getting different answers and having my reservations changed without being notified was a nightmare. It was WAY too close to my move date when I was told my reserved truck would not be available after all. And everyone I talked to seemed to not know a damn thing. No one was talking to eachother.

Amanda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devern B. 
Clasificación:
5.0

Both rear tires on the 6x12 enclosed trailer only had between 9 and 10 psi. Both front tires were at 55. Max tire pressure is 65 psi. I didn't understand why the tire looked flat while loading. Glad I checked them before my 500 + mile drive. The staff was very friendly and helpful. Maybe next time check the tire pressure before issuing the equipment. Could have ended badly for someone that didn't know what they were seeing.

joshua C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shireen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marc F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tessie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashraf E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joann T. 
Clasificación:
5.0

Nada

Don A. 
Clasificación:
5.0

I like renting from this location because the staff is great and the equipment is well maintained.

Joyce C. 
Clasificación:
5.0

Emily García and the other young lady (sorry, didn't catch her name) we're extremely professional and courteous. They went above and beyond to find the extra equipment I needed. Thank you ladies very much!

Julio T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF L.  |  First Impressions 
Clasificación:
5.0

The staff at this location were accommodating, extremely friendly and funny. The place was well organized, looked and smelled clean. Well done.

Susan D. 
Clasificación:
5.0

Gas mileage for veichles

Edward T. 
Clasificación:
5.0

Nothing from my experience with this location. Had always had great customer service and equipment!

Michael L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clinton C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen B. 
Clasificación:
5.0

Outstanding!

Russell S. 
Clasificación:
5.0

Always like dealing with this location, friendly helpful and just nice bunch of people

Leslie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald V. 
Clasificación:
5.0

Professional, Clean and quick

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janzie F. 
Clasificación:
5.0

A Great and Easy place, and really helpful people !!!

Craig C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

julie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

Didn't see anything that could be improved third or fourth time renting there perfect every time

Michael T. 
Clasificación:
5.0

Everything was great, friendly staff, they were a great help!

JOHN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH Q. 
Clasificación:
5.0

The water to the hose was off when I returned after the location closed. I understand the logic, but it would be nice if it was locked with something that I could have opened. I unfortunately ran into rain - which created mud -at one of the locations I went so cleaning the truck was much more difficult.

Alfred A. 
Clasificación:
1.0

UHaul's process to reserve a truck needs significant improvement. Although I personally went into my preferred pick up location, I was astonished to learn that only 1 day prior to my move would I be told where & when I could pick up the truck. Not helpful! On that call I specified a 20' truck with a 7 am pickup & was given a dealer location at a gas station ONLY AFTER I agreed to use their mobile check in app. Why is that "required?" Guess what? When I got to the gas station at 6:45 am to do the "mandatory" online check-in, it wouldn't allow me to check in until 10 am because that dealer doesn't open until 10 am. How is that helpful to people who need to move on a specific timeline? After many phone calls, I was sent to a real UHaul location (25 minutes away) with real human beings who were very helpful. There were no 20' trucks available anywhere so I was given a 26' truck. Much bigger than needed & then had to consider how contents might shift during the drive. The whole debacle set me back a few hours. Here's the big question...why aren't customers sent to a real UHaul store location that opens at 7am? I was deliberately sent to a location that didn't open until 10 am by a UHaul call center representative who knew I needed a 7 am pickup. I will not use UHaul again.

Eileen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patti M.  |  First Impressions 
Clasificación:
5.0

This is the best UHaul center I've ever used! They are helpful and offer lots of ideas on making your trip as easy as possible. The manager, Lori, is second to none! She is smply the best ever!

Robert C. 
Clasificación:
5.0

Thank you for everything

Faye T.  |  Overall Experience 
Clasificación:
3.0

Lori was great!

Litsa F.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

LISA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia D.  |  Overall Experience 
Clasificación:
5.0

We were very happy

RUTH L.  |  Overall Experience 
Clasificación:
4.0

Rachel Pospisil was great to deal with.....

William G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M.  |  First Impressions 
Clasificación:
1.0

Made a reservation for a storage unit. They were aware my u boxes were being delivered. We arrived to unload them to the unit and were told we had no reservation. Extremely frustrating We were given a smaller unit which was not enough. We were told when we reserved the unit that this was the only one that size and it's a good thing we reserved it. Obviously this was a lie. The manager advised us that someone must have reserved it on line. We confirmed our reservation the day we reserved. Very poor customer service by the manager and no apology from her. She made up a story and obviously gave our unit to someone else. What is the point of a reservation? They took my credit card to hold the reservation for what purpose!

Sheri F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WORK LOGIC P.  |  First Impressions 
Clasificación:
5.0

Please follow up with Largo to confirm order # 28000070 has been closed out. 3 U-Boxes were delivered to Palm Harbor and emptied on 8/26/21 and I don't want to be billed for another month rental on 8/28/21

Brian S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Trish R.  |  First Impressions 
Clasificación:
5.0

The young man who helped me was very helpful, friendly, and very knowledgeable. I greatly appreciated how helpful he was. He answered every question that I had and was very friendly about it. I felt that he was a great asset to the company and wished that other companies hired such friendly and helpful employees. He had a great attitude. I am writing this as a real customer and not being paid to leave a survey.

JUDY P.  |  First Impressions 
Clasificación:
4.0

Just some confusion as to where to enter it is was resolved quickly.

Stavroula P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsie M.  |  First Impressions 
Clasificación:
4.0

Picture of the space was deceiving compared to actual space. My stuff came from a 2 bedroom condo. My movers had to force everything into the storage space. Had I known that earlier on, I would've gotten a bigger space.

ELPIDIO L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen D.  |  First Impressions 
Clasificación:
5.0

Rob Brown

Karen M.  |  First Impressions 
Clasificación:
5.0

The staff here are consistently excellent.

Frank Q.  |  First Impressions 
Clasificación:
5.0

A very well-maintained facility with excellent services and products to fit moving needs. The only thing I found that needed to be improved on was the time it took to check-in at the counter. I think that needs to improve since time means everything when a customer is trying load and unload their personal belonging. As for the facility and personnel it could not be better. Thanks for taking such good care of the facility and your equipment.

WILLIAM C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Klaus M.  |  First Impressions 
Clasificación:
5.0

Always great service from Uhaul! Thanks

Lisa V.  |  First Impressions 
Clasificación:
5.0

Rachel was very helpful in explaining everything and setting up my unit.

john g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia D.  |  First Impressions 
Clasificación:
5.0

Made my day!!!!! Professional & very knowledgeable

denisa g.  |  First Impressions 
Clasificación:
5.0

The desk staff were very helpful. The area from which we entered our storage area has a huge cover which made it super convenient in the rain. I definitely recommend this location to people in or near Palm Harbor

Karen R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily M.  |  First Impressions 
Clasificación:
4.0

Laurie at the front desk has excellent customer service skills. She is always accommodating and helpful.

Jill V.  |  First Impressions 
Clasificación:
5.0

did it all online. worked great

Ed p.  |  First Impressions 
Clasificación:
5.0

renting the locker was straight forward, quick and easy. The guy that assisted us was very polite and efficient

lynn w.  |  First Impressions 
Clasificación:
5.0

So quick easy and service oriented. Can't remember her name but she was great. Gracias

deborah h.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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