Customer Reviews for U-Haul Moving & Storage of Palm Harbor

5,276 reviews

30750 US Hwy 19 N   Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

(727) 771-8058

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(727) 771-8058

30750 US Hwy 19 N
Palm Harbor, FL 34684
(On US 19 just north of Curlew Rd on the west side of the highway)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Paul M 
Rating:
5.0

Customer did not leave a comment.

JANICE N  |  Overall Experience 
Rating:
4.0

It was excellent experience

ANTHONY S 
Rating:
5.0

As promised, no surprises. Consistent in every way. Best value around.

steve b  |  First Impressions 
Rating:
5.0

Always consistent, best value anywhere

Steve B 
Rating:
5.0

the Palm Harbor team was excellent ~ extremely helpful and knowledgeable! thank you!

Rachel C 
Rating:
4.0

Customer did not leave a comment.

LARRY G 
Rating:
5.0

I previously rented at the largo location and it was horrible. The Palm Harbor location was fantastic. Very professional on the ball. No waiting times supplies are available. Truck was perfect. I even rented a storage unit job you guys keep up the good work. I’d recommend you to everybody.

Gary C 
Rating:
1.0

I had movers do my move, some items where left behind… Mind you my storage is paid til April 15th. I went into the office a and inquired about an early move out and if there was a return for early move out, I was told no so I said I will keep it until then. I came back the following day and the belongings where gone and tagged to sell again.. while I still have 2 weeks left. I asked where my belongings are and no one seems to know. So they are allowed to remove my belongings and double sell a unit. I need to know how to file a formal complaint.

Joanna S  |  Overall Experience 
Rating:
5.0

Excellent service everybody was very friendly and very helpful particularly David.

dave k 
Rating:
5.0

As usual, this location is professional with easy access and a very friendly environment. I would highly recommend this to everyone.

Jose P 
Rating:
5.0

Customer did not leave a comment.

michael b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott S 
Rating:
5.0

Customer did not leave a comment.

Barbara F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric D 
Rating:
5.0

Charge less

Scott K 
Rating:
5.0

Customer did not leave a comment.

Lucas W 
Rating:
5.0

Customer did not leave a comment.

Mary D 
Rating:
5.0

Best facility I have ever been. Everyone is helpful in a friendly atmosphere. 🙏🏾🫡

Levi H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan B 
Rating:
5.0

Everything was GREAT. Victor took great care of me and I was in and out in no time. The price was fair and I would recommend them to anyone.

JOHN R 
Rating:
5.0

Customer did not leave a comment.

Douglas K 
Rating:
5.0

Christopher F was very helpful and prompt in providing pickup service

Howard F 
Rating:
5.0

Staff is very knowledgeable, professional, and friendly. I’ll definitely rent from here again.

Robert L 
Rating:
5.0

Austin was a great help.

Scott C 
Rating:
5.0

Excellent!

Tanin C 
Rating:
5.0

Customer did not leave a comment.

Nancy M 
Rating:
5.0

Great customer service and very accommodating.

JEFFERY C 
Rating:
5.0

Quick, easy rental, friendly staff. Had the truck I needed. Would definitely use again. Thanks.

Andrew R 
Rating:
5.0

U-Haul consistently provide a positive experience for that reason I’ll keep going back!!

Denise C 
Rating:
5.0

Nothing

Jeffrey G 
Rating:
5.0

Awesome drop off never left the car process super efficient

Nancy H 
Rating:
5.0

Customer did not leave a comment.

Francis C 
Rating:
5.0

The Team at The Palm Harbor location are top notch, do not change a thing.

CHRISTOPHERWILLI O 
Rating:
5.0

Customer did not leave a comment.

Ed S 
Rating:
5.0

Customer did not leave a comment.

Shawn D 
Rating:
5.0

Super happy with personnel-store was very clean. Would def also recommend this location. My daughter uses it also for rentals to pick up large items from Home Depot.

CINDY B 
Rating:
5.0

Customer did not leave a comment.

Leonard W 
Rating:
4.0

Customer did not leave a comment.

Edward S 
Rating:
5.0

Everyone is so courteous and helpful. David actually gave me good water bottle.

Christy K 
Rating:
4.0

Customer did not leave a comment.

Doug M 
Rating:
5.0

Customer did not leave a comment.

David F 
Rating:
5.0

Customer did not leave a comment.

Lars M 
Rating:
5.0

Customer did not leave a comment.

barb l  |  First Impressions 
Rating:
5.0

Nothing at all. I have no complaints about the exellent service I received at this well run location

Michael C 
Rating:
4.0

Rachel was very informative and courteous and just an all around nice person

daniel a 
Rating:
5.0

Rachel runs a very good business.

Charlie B 
Rating:
5.0

Customer did not leave a comment.

Bonnie G 
Rating:
5.0

When we moved to Tarpon Springs 3 years ago, this was the location we dropped off at. The staff were so excellent that we continued to use them for every U-Haul need. Every time we visited, they were professional, courteous and efficiently addressed our needs. Even when I was concerned if our very small car would fit on the trailer, they took the time to walk out to the trailer and provide me measurements. Absolutely awesome and would recommend them!!!!

DANIEL A 
Rating:
5.0

Customer did not leave a comment.

Starlete B 
Rating:
5.0

This is my preferred place to rent a cargo van. Great equipment and helpful staff.

joyce c 
Rating:
5.0

Excellent customer service, friendly and helpful, would absolutely recommend

Lisa H 
Rating:
5.0

Excellent service from these guys yet again! I have used this location for both storage and truck rental, and on each occasion I have received superb service. The staff went "above and beyond" to help me out. A very well run U-Haul location. Special shout out to Penny and Leon and Chris's Mom

Michael C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew P 
Rating:
5.0

Thank you. Everything was excellent both on the phone and at both locations

Cate S 
Rating:
4.0

Customer did not leave a comment.

Kimberly K 
Rating:
5.0

Customer did not leave a comment.

Ronald R 
Rating:
5.0

Female employee (I forgot her name) with long dark hair was absolutely a blessing!! She was very friendly and extremely helpful during the move-in and move-out process!!!

Ginette J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah S 
Rating:
5.0

Customer did not leave a comment.

Mladen M 
Rating:
5.0

Customer did not leave a comment.

JANICE N  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M 
Rating:
5.0

Thanks

HARUN G 
Rating:
5.0

Everyone I dealt with was great

Robert C 
Rating:
5.0

Will be back, 2nd time at this location! Great experience!!!!

Catherine M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

arlene s 
Rating:
5.0

Customer did not leave a comment.

janice t  |  First Impressions 
Rating:
5.0

Great service

steve j 
Rating:
5.0

Don't change anything!

Larry W 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
1.0

The truck cabin was dirty and stinky ( heavy cigarette smoke) Overpriced for 12 miles trip

Dustin M 
Rating:
5.0

Customer did not leave a comment.

PHILLIP B 
Rating:
4.0

Customer did not leave a comment.

PETER J 
Rating:
5.0

Great pick up and customer service they set up the trailer and inspected

NEAL B 
Rating:
4.0

Give an accurate install time. I was told 1-2 hours so I had my wife follow me and pick me up. It was completed in 30 minutes, which is great, but I would have just waited there if I knew it would be completed so quickly. Thank you.

David B 
Rating:
5.0

Customer did not leave a comment.

Robbie P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rufino M 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Customer did not leave a comment.

Lydia R 
Rating:
4.0

Customer did not leave a comment.

Melodye P 
Rating:
5.0

Very helpful in unloading, very pleasant to deal with, very easy to get done and get on home

David T 
Rating:
5.0

Everything was great and I can’t think of any way to improve it. Service was excellent.

Michelle F 
Rating:
5.0

all good

bill G 
Rating:
5.0

Customer did not leave a comment.

Matthew M 
Rating:
4.0

The customer service at this location is great.

Jeffrey Q 
Rating:
5.0

It was a very simple procedure and the price was excellent. Kenneth was extremely helpful and made the process very smooth and simple.I will always be a customer of this UHaul

Eric G 
Rating:
5.0

Very clean facility and always a good temperature inside. Never saw a single bug or anything in my unit. Great facility.

JEFF L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W 
Rating:
5.0

Great facility and staff much appreciated

Peter C 
Rating:
5.0

Beyond professional....got me in fast and were extremely nice and very knowledgeable.

Kirk B 
Rating:
5.0

Sales associates were super helpful.

Eldar Z 
Rating:
5.0

Excellent service from the second I walked through the door until I dropped the van off later that day. Friendly, thorough, sense of humour, detailed explanations, answered all my questions. Absolutely 5 star all the way!

Ed W 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
5.0

Customer did not leave a comment.

Marci D 
Rating:
5.0

I forgot to tell the dealership as I was in a hurry to get in and out of there the battery on the truck almost would not crank in the morning. I thought I was gonna have to jump the truck off of another vehicle. The facility was excellently clean people were very positive and very nice. And yes, when I need another vehicle to rent, I’ll be there. From 1 to 5 I would say a five star.

jeffrey b 
Rating:
5.0

Customer did not leave a comment.

Collin S 
Rating:
5.0

Staff at U-Haul Moving & Storage of Palm Harbor 30750 US Hwy 19 N Palm Harbor FL 34684 are excellent! Highly recommend this location. Penny, Kenny, and Rachael were good to deal with. Entire staff friendly! Paul DeMeo

Paul D 
Rating:
5.0

Very helpful and well organized. Highly recommend.

john g 
Rating:
5.0

Awesome staff best moving company around !!!! 100%💯

richie s 
Rating:
5.0

ramp for truck and parking curbs should be white or yellow for better visibility

Robert L 
Rating:
5.0

Helpful, friendly and knowledgeable staff

Benjamin Z  |  Overall Experience 
Rating:
5.0

Counter staff as always. AMAZING.

Lisa R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVE C 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

Customer did not leave a comment.

Richard F 
Rating:
1.0

Termites in unit! When I brought it to the attention of the office staff they stated it was above their pay grade. When I talked to the manager she offered replacement boxes and to put trash in the trash dumpster at no charge. We paid for the insurance but no resolution was given. We vacated!

Jeanine J  |  Overall Experience 
Rating:
5.0

Great staff.. knowledgeable and patient .. unit was perfect size clean and climate controlled… also rented 10 ft truck for the day…. Easy drop off after hours…Facility is super clean and well maintained. final billing spot on! Highly recommend this location for your storage and truck needs.. professional all the way!

Glen H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bob A 
Rating:
5.0

Customer did not leave a comment.

Karen w 
Rating:
5.0

Service and staff were excellent!

Larry V 
Rating:
5.0

I had an appointment and was told it would take 1 hour. Upon arrival they told me it could take up to 4 hours because they were busy with truck returns. Then I paid by company check and they guy could not provide me a receipt because he did not know how to process a check

Tiffany R 
Rating:
5.0

Customer did not leave a comment.

HOSNI M 
Rating:
5.0

All went well.

Ryan B 
Rating:
5.0

Customer did not leave a comment.

Dave H 
Rating:
5.0

Customer did not leave a comment.

gary l 
Rating:
5.0

Customer did not leave a comment.

Mike M 
Rating:
5.0

Customer did not leave a comment.

Richard F 
Rating:
5.0

Everything was awesome!!

Joy S 
Rating:
3.0

The staff at U-Haul was very nice and helped me with my unit that was destroyed by a rat infestation. All my bad remarks are for the fact that rats got into my unit and made it their home. I want to be clear that the staff was accommodating but still all my stuff is ruined.

Amy S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Padraig S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORG S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NIKKI J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kristen m  |  Overall Experience 
Rating:
5.0

I would tell everyone that I moved everything out early was not due until the 21st pay again but I did not get any money back. That is your policy. I will tell them to just make sure they wait and give it back to you all before the next month is due, they will not get their money back… My home was destroyed by tornado October 12 in Dunedin Florida… I had to get a post office box and turned it in early when I got an apartment they even gave me money back

Sondra M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie F  |  First Impressions 
Rating:
5.0

By far the best storage facility I’ve ever used. Professionally run Rachel Pospisil is a gem in your crown U-Haul!!! She runs a tight ship and always keeps costumer satisfaction the highest priority!! She was so friendly and informative that I actually looked forward to visiting my belongings…I would pop in and say hi just to feel her warmth. As far as the facility, it always felt welcoming and safe. Clean and inviting. I cannot emphasize enough how truly happy I was using U-Haul Palm Harbor Storage…if I had more free time in my life I would climb the highest mountain and shout your praises!!! I preach the gospel of U-Haul Palm Harbor Storage to anyone looking to store their beloved possessions. Top-notch!!!! I’m actually sad that no longer require your services, I will miss my interactions with your friendly staff.

Alan P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Reggin L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

paul l  |  First Impressions 
Rating:
5.0

Very Pleased as usual

ROBERT T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ann m  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stanley P  |  First Impressions 
Rating:
5.0

I rented a storage unit for over five years and never had my issues. A very clean and pest free facility

john G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Myra C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven H  |  Online Move In 
Rating:
5.0

Great experience, friendly staff!!

Jessica O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sean w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNIFER R  |  Overall Experience 
Rating:
5.0

Everything and everyone was great. No issues at all. 😁

eduardo s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sean w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanne C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew S  |  Overall Experience 
Rating:
5.0

Leon was amazing!

Leonid P  |  First Impressions 
Rating:
5.0

Excellent staff, extremely helpful and friendly. Special thanks to Leon, he was very attentive and patient, explained everything clearly.

eduardo s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GRACE F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Haili K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pam h  |  Overall Experience 
Rating:
5.0

Awesome place for storage

JENNIFER O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW R  |  First Impressions 
Rating:
3.0

My huge issue is this I had the smallest unit and started paying $110 and within 2 yrs I’m at $180 and yet u go looking around elsewhere especially Oldsmar area it’s way cheaper, your staff are unprofessional if you call them and leave you on hold for ever , it’s a burden trying to call in to make a payment, customer service is we’re it needs to start and end in any business

alex a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sarah r  |  Overall Experience 
Rating:
5.0

Thank you!

Dale W  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Robert B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Roy F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CRAIG S  |  First Impressions 
Rating:
5.0

I wanted to rent an additional room but a discount was not offered. I moved to another storage facility that gave me a hefty discount for the 2 units

Pietro D  |  Overall Experience 
Rating:
2.0

move in and move out was great

Betty P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David M  |  Overall Experience 
Rating:
4.0

I got stuck in the elevator one time and the doors wouldn't open.

phil b  |  Overall Experience 
Rating:
5.0

Good vibz!

Anthony h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Morris R  |  First Impressions 
Rating:
5.0

Friendly quick service. You guys make it easy

Thomas S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deloris H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jordan g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert k  |  Overall Experience 
Rating:
4.0

Only problem we ever had was when the elevators were down and we went to get items out and never were notified. I would recommend an email when elevator is out of service as it was a long drive. This happened 3 times in the last year and a half.

Barbara D  |  Overall Experience 
Rating:
5.0

This Uhaul facility, location, and staff are tremendous!

Dale W  |  Overall Experience 
Rating:
5.0

Rachel runs a top-notch, efficient, effective and knowledgeable staff, which includes her self. Her leader ship skills and demeanor are also top notch.

MICHAEL E  |  First Impressions 
Rating:
5.0

Staff was always very helpful and kind

Kimberly B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew P  |  Overall Experience 
Rating:
5.0

Five stars for customer service and assistance. I use their facility for about a year and they were always accommodating to all of my requests indeed even when I was halfway around the world. They helped me reserve a truck and find personnel to help load my furniture and possessions for a trip to Pensacola Florida. I plan to buy another condo in the Palm Harbor area and I will use this facility again’ professional & great manager terrific service.personnel.

Charles R  |  Overall Experience 
Rating:
4.0

Always my go-to place for moving and storage while I lived in Palm Harbor.

Sheryl B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CINDIE S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alfredo G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scott s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris B  |  First Impressions 
Rating:
5.0

Rate seems too high

Stewart W  |  Overall Experience 
Rating:
5.0

Very bright and clean facility. Good security!

Jennifer S  |  Overall Experience 
Rating:
5.0

I was impressed with how clean and easy it was to store on the second floor. Highly recommend. Dr. Burford

Glen B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bruce B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAKE T  |  Overall Experience 
Rating:
5.0

Easy to work with on everything.

John S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karen M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank b  |  Overall Experience 
Rating:
2.0

I kept my belongings in your facility for the past six years and during that time the ceiling leaked the entire time into my storage unit and destroyed all my property. This facility was recently engulfed in the largest hurricane in the past 40 years and this facility in Palm Harbor never had their roof inspected after the storm and therefore absolute negligence on the part of U-haul and therefore is responsible for the loss and destruction of all my belongings. Know that I am coming for restitution for all damages occurred. Because I have undisputable proof of U-Haul's negligence in this case because I happen to have before pictures that show the ceiling tile in my storage facility was already coming down the day I locked my stuff in it 6 years ago. Meaning U-haul had every opportunity to address this issue before it matured into this disaster. Hence I am following suit.

Laurence L  |  Overall Experience 
Rating:
5.0

Zach & Chris were wonderful. Very helpful.

Joanne P  |  Overall Experience 
Rating:
5.0

The Storage Facility was immaculate. I always found the facility very well supplied and everything in working order. The employees are always very helpful and well trained in their job. The Manager really runs a tight ship.

WILLIAM C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glen H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathan S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

karen C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JARED K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael T  |  First Impressions 
Rating:
5.0

The facility is very clean. The staff is very helpful and friendly. I highly recommend this storage facility.

JUDY P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAUWANTA W  |  Overall Experience 
Rating:
1.0

Horrible customer service anytime I went in with questions. Late fees were not explained clear at all when signing up.

Amanda H  |  Overall Experience 
Rating:
5.0

My overall experience with both Rachel Popisil, Facility manager as well as the other facility staff has been has been very positive. Rachel has been more than willing to work with me in addressing any questions, concerns or problems that may have need of being addressed. My overall experience has been a positive, pleasant & professional one. Would highly recommend this location & business! Thank you.

manon D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa s  |  Overall Experience 
Rating:
5.0

Austin and Chris were very helpful and professional and answered all of our questions and concerns. Rental process went quickly and smoothly!

christian f  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patricia g  |  First Impressions 
Rating: