Comentarios del cliente para U-Haul Moving & Storage of Outer Hammond
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Outer Hammond
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thew s. en
Staff was exceedingly helpful, and the facility is safe and secure.
Avuntaura G. en
I have absolutely no complaints, this was the best storage center I have used yet.
Rachael M. en
This is the worst possible experience I have ever had. I will never use UHaul services again. I will make sure that I discuss my terrible service with everyone that will listen. It began with excessive rudeness when we dropped off the trailer and not filling out our demographic information correctly, to spending hours at the receiving uhaul to make sure it could be processed and released, only to continue to be billed for the ubox in the following week after we returned it. Then to have our belongings broken due to mishandling by uhaul, causing thousands of dollars in damages, and the insurance claim being denied. This was by far the worst customer experience I have ever had with any company. To improve for your next customer, rebuild your company with some morals, hold up your promises, value others time, and treat your customers with respect.
Nathan F. en
Staff was great and hooked everything up and answer all my questions.
Nathaniel B. en
I was told I was going to get a pickup truck which is 19.95 I believe but because of a recall I had to take a small box truck and I got charged 40 dollars instead of the pick up truck price
James M. en
Thank you!
John W. en
Odlin Rd Bangor location was fine. Owner manning the desk was helpful and really busy (really busy weekend). U Haul's app though, could use some work.
John M. en
I have rented from here several times. I have to say that Trevor is an exceptional employee!! His enthusiasm, friendliness, knowledge and salesmanship go above and beyond in this day of mediocre customer service. I would absolutely recommend this location to anyone that has rental needs!
Brian N. en
The girl that checked me in upon return treated me as if she were a police officer asking for my license...rather than courteous to a good return customer. Not very pleasant this run.
James C. en
Nothing, the service was excellent.
Frank R. en
Staff was very friendly and helpful.
David C. en
Fantastic service and equipment!
Timothy C. en
Trevor has outstanding customer service skills.
Keith S. en
Very friendly great service would definitely recommend Bangor again
Silvio S. en
They broke my taillight ren wiring laying on my differential drilled a hole in my trunk that is now allowing water in and didnt resecure my spare tire ,TERRIBLE EXPERIENCE
Maurice S. en
Customers enter is not very well marked When I returned the van I had to wait about 20 minutes for somebody to check me out
thomas C. en
TREVOR MILLS WAS EXCEPTIONAL JOB WELL DONE
Elco E. en
Excellent experience, all the way around.
Sarah & Jon F. en
Very helpful for all of our transactions
Joseph B. en
Staff was attentive and courteous. I was in and out quick at both ends of the transactions. Great experience.
SHANNON C. en
I paid for a full month but moved my stuff out 2 weeks or more than my next due date and didn't get a refund which I was told I would
Rose & Vincent N. en
Trevor was awesome ! He answered all my questions and has great customer service ..
Shannon G. en
I always use uhaul for rental moving trucks and storage...its so easy and convenient..
Kathi R. en
The manager was nice and friendly. The staff well informed on all questions. I recommend Uhaul as the #1 moving go to !! Thank you!
Timothy W. en
Thank you, your staff provided a great experience!
Joanna & Rob B. en
An extremely adept, confident, friendly and inviting staff. Clean storage facility. Indoor bay for loading/unloading was appreciated. Exceptionally convenient location: DD & hotel across the street.
Robert J. en
thank you very much for the use of your facility I will highly recommend this to people who need to use storage it is centrally located and easy access
Betsey S. en
The representative that I worked with was very helpful and kind. She helped answer all of my questions and concerns and walked me through the process of using my storage unit. Thank you!!!
Jennifer B. en
Prompt, professional, and courteous. I really appreciated how simple they made it for me to get everything squared away.
Daniel C. en
The units were clean, and well kept
Vance J. en
You have a great manager, Trevor provides great customer service. A great representative for UHaul!
Fatih S. en
Move in with incredibly easy and I was taken great care of by Trevor. Will definitely recommend to friends and family.
Marjorie W. en
The woman who got me signed up for a storage space and truck was exceptional. Her name is Ashley. The person who was there the day before was definitely not helpful. Ashley is an asset to Uhaul.
Emily D. en
Everything was clean and secure. Unit was dry through the weather and had access to clean bathrooms on site. Unit was awkwardly tall instead of deep, but stacked it up high and all worked out well.
Mary ANNE & John C. en
Excellent service on part of U-Haul Staff.
Jim T. en
Personnel worked very hard to satisfy my needs as they changed during my move. I was very pleased with their response.
Lauren L. en
They were great people to have store my stuff will use them again.
Randy B. en
Really nice,new,clean,safe. Excellent place to store stuff!!! Thank you
dan m. en
Great customer service
Crystal A. en
Amazing Employees very easy to deal with very considerate n professional
Greg D. en
Staff beyond great, can’t say enough. Facility wonderful.
MIchael T. en
The manager Trevor was excellent of explaining everything to me and helping me unload my truck. I would recommend the storage unit to anybody.
Glen D. en
Great service, great people. Everyone was friendly and helpful.
joy N. en
During our time there there was an issue with the outside door to the building where our unit was. It took a couple of days to fix and that bothered me.
Lisa B. en
Thank you Cody for being so very helpful and friendly upon check in! The facility is clean, modern and user friendly. Highly recommend if you are looking for a storage facility.
Victoria R. en
Very helpful
Jean B. en
Everything was fine except the condition of the uboxes. They did not give me a sense of security. However, the professionalism of everyone involved was exemplary.
William T. en
Mr. Warren was very professional and helpful, and got me and my wife fixed up for our storage needs at your Outer Hammond Street location.
daniel k. en
I was very pleased with my storage experience.
Albert K. en
I did not see the storage facility
Randy B. en
Nice employees, and extra clean facility! I'm impressed 2nd year rented a storage unit very nice!!!
Brenda C. en
Everyone at this facility is friendly and helpful.
Jordan B. en
The monthly price of the storage unit was quite high in comparison to other units in the area but great customer service and clean, secure facilities.
Bennett A. en
you need more staff had to wait several times.
Jordan B. en
Great customer service with last minute changes to my reservation. The move went very smooth thanks to staff help!
Jonathan C. en
I can't give any part of U-haul a "positive" rating. It cost me 10X more in the end even threaten me and my daughters lives via sheer negligence, no one has even tired to correct my losses #HireMovers
Morgan B. en
I had to use the walkietalkie to get customer service but other than that it is a great experience.
WILLIAM B. en
Professional staff
Thomas F. en
good service and nice new building
Geraldine C. en
The manager and staff were very helpful.
Scott F. en
Matt helped us, He is so hard working and hustles. He could use more help during the summer tourist season, Trevor also works very hard and runs around hustling to assist customers--YOU HAVE THE BEST.
Charles L. en
Great facility and people. Be patient, the office can be busy at times and a little slow.
Thomas P. en
Very clean units. We would definitely use the oldlin road U haul again. It was convenient right off the Interstate.
Lewis H. en
Friendly staff the lady went above and couldn't believe how nice the place was
VICTOR A. en
Great staff
Jeremiah M. en
I was promised a refund of $100 since my containers didn't arrive on the first guaranteed due date, and for the mess involved in getting my stuff here. I never got that refund.
Jeremy B. en
Great staff and service. Would highly recommend.
Jeffrey C. en
very pleased with service and location is very convenient. Thank You.