Customer Reviews for U-Haul Moving & Storage of O'Fallon

2958 comentarios

2000 Hwy K   O'Fallon, MO 63366
(@ Laura Hill Rd)

(636) 980-9111

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(636) 980-9111

2000 Hwy K
O'Fallon, MO 63366
(@ Laura Hill Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Having checked in online made the experience quick and painless, excellent customer service both at pick up and drop off.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

Ed and staff very nice

Janet A. 
Clasificación:
5.0

na

Jeanette D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted D. 
Clasificación:
2.0

Don't put a dolly and moving blankets in the truck unless I request a dolly and moving blankets. Taking up extra space in the truck and making me pay if I need to move them is super sleazy.

Tyler T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
4.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna C. 
Clasificación:
2.0

Truck was sandwich between two others. Near impossible to get in. Had to then move mirrors on other trucks to back my rental out.

Jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke S. 
Clasificación:
5.0

Great customer service!

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
5.0

All Good! Fast and easy!

David L. 
Clasificación:
5.0

Tom was a great help in getting us setup with our truck rental! ¡Gracias!

Jimmy H. 
Clasificación:
1.0

No one called to confirm my drop off. HORRIBLE customer care.

Christine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith M. 
Clasificación:
4.0

Truck was not clean, very long time to check vehicle in

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deshonta S. 
Clasificación:
4.0

Staff very friendly, but parking lot is very tight. The trailer I rented they had to change out the head of the hitch b4 I could leave which took additional 30 minutes and I had to sweep out the floor of the trailer b4 use.

Craig B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

Edward was phenomenal. I had to return from an online order. He stayed with me until it was correct. I will never order online again.

Troy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty N.  |  Overall Experience 
Clasificación:
5.0

Favorite part is how easy it is to schedule, pick up and drop off. Mobile check in/check out is kinda cool. The lady who checked me in was super friendly!

Jacob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon B.  |  First Impressions 
Clasificación:
5.0

Nice and clean well lit place. The flatbed carts and mattress cart was super convenient. Could not have asked for a more convenient move in! Friendly and helpful staff to boot!

JAMES B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

David T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Genevieve G. 
Clasificación:
5.0

Very convenient. The dock access to the storage area made unloading easy and quick. A variety of carts were available to use. When we determined we'd need a larger storage area, the staff was more than helpful getting us set up. Very positive experience!

JAMES B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

Quick and easy return.

DANIEL H. 
Clasificación:
5.0

Everything was great. The employees were very friendly and helpful. Gracias

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip V. 
Clasificación:
5.0

Truck air conditioner didn't work. Blowing hot air on a move day with temperatures warm. Not a good situation.

Russell T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabitha R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
5.0

I have been a customer here for years! They are excellent!

Tracy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

daniel L. 
Clasificación:
5.0

Nothing. The service was excellent. Prices were excellent also.

Dennis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy M. 
Clasificación:
3.0

This truck was not in great shape at all. This location was virtually impossible to get in and out of. Original location of rental agreement did not have the truck I reserved. This set back plus the extra distance I had to drive plus the condition of the truck itself made for a disappointing experience. On a positive note, the staff at this location is very friendly

Linda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary V.  |  Online Move In 
Clasificación:
5.0

Keep doing what you guys are doing.

Bryan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R.  |  Overall Experience 
Clasificación:
2.0

transmission was going out and they knew we were taking the truck 800+ miles. of course if broke down halfway in the middle of nowhere.

Paige P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KURT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen Q. 
Clasificación:
5.0

Great experience!

KERRY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron F. 
Clasificación:
5.0

Rented from here before. Always great service.

Theodore S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

The gauge changes every 4 seconds and it's not counting the miles accurate

Felicia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Worsester C. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristoffer W. 
Clasificación:
5.0

The two team members that helping me were great. I was working on a backyard job and needed a pickup truck. Thanks to U-Haul, I was able to get my job done on time.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna T. 
Clasificación:
5.0

The drop was very easy, the gentlemen did his job but not overly friendly. I didn't know what to expect and asked him if he needed my paper from the pick up, he said “no, just the key”. Then I asked if he needed anything else from me, he just said “no”. That was it. It was a simple process, but after the pickup location experience, I guess I expected a more welcoming or friendly person.

Rita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor D. 
Clasificación:
5.0

What an easy return at this location. The attendant was very pleasant, and I didn't even have to get out of my vehicle to unload. Five Stars

David M. 
Clasificación:
4.0

Why was there a cleaning fee for the rental?

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa L. 
Clasificación:
4.0

Everything was great, except for the prep man...I was told after paying, that it would just be a few minutes for the truck to be ready. After 10 minutes waiting by my car, I asked a guy if the truck in front of me the whole time, was a 16 foot like the truck I was getting. He then says that IS your truck...THANKS for the heads up!!

Alex B. 
Clasificación:
5.0

Drop off service was good! No issues.

ROBERT M. 
Clasificación:
3.0

Clean but wasn't running like it should

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve M.  |  Overall Experience 
Clasificación:
5.0

Outstanding in helping me with what I needed. The associate that helped me was very polite, professional and outstanding in all customer service areas. Thank You.

Richard C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Martin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky M. 
Clasificación:
5.0

From pickup to return, everyone was very nice, accommodating, and helpful.

Tonda L. 
Clasificación:
5.0

Everything worked out well! Good people there!!

CHRISTIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEANA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Autumn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russ W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randall M. 
Clasificación:
5.0

Even with the computer system down, staff was friendly & I was able to move in.

Marcia D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deian I. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN H. 
Clasificación:
3.0

Staff were not wearing masks

Venkata Naga Lak S. 
Clasificación:
5.0

Great facility and staff.

TOM B.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful & pleasant!! Thank you

Terri N.  |  Overall Experience 
Clasificación:
5.0

Your customer service rep was very helpful and he answered all of question

Steve M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

KARL G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellie C.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa T.  |  First Impressions 
Clasificación:
5.0

Quick and easy to set up, and the turn in process the same! Will use again if the need arises.

Ed E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lindsey G.  |  First Impressions 
Clasificación:
5.0

Loved everything about this store

Tina H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Justina H.  |  Online Move In 
Clasificación:
5.0

Quick and easy set up and check in. Answered my questions and very helpful in general.

Ed E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

greg p.  |  First Impressions 
Clasificación:
1.0

When I tried to do everything online they charged my card 7 times most of the time I can’t even access my account online you guys advertise one month free storage with a rental truck and a free lock but the storage unit was out .

LINDA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN R.  |  First Impressions 
Clasificación:
5.0

Service and facilities at this location are outstanding. Would highly recommend it to others.

Michael P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick V.  |  Online Move In 
Clasificación:
5.0

Very friendly & professional staff.

JIM S.  |  Overall Experience 
Clasificación:
1.0

My unit was broken into and several thousands of dollars of electronics were stolen and I have STILL not heard back from the adjuster from UHaul. HORRIBLE experience

Mark S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C.  |  Overall Experience 
Clasificación:
5.0

The staff at this facility was so nice! Great experience.

LINDA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna B.  |  Overall Experience 
Clasificación:
5.0

Excellent service!! Love the workers!!! Joe is amazing!!!!

Rebecka p.  |  Overall Experience 
Clasificación:
5.0

This facility was great!! The only thing I did not like is moving. Com(on u-hauls web page) could care less who they advertise for!! And to call a corporate number for uhaul is a joke. All you get is all these unsolicited advertisements, if I wanted a medical alert bracelet or car insurance I would call those companies.

Vicky M.  |  Overall Experience 
Clasificación:
5.0

We rented 2 10 x 10 units in the climate-controlled area for approximately 10 months. The U-Haul Storage Facility was clean, dry, and pest-/varmint-free! The staff was always helpful and kind. Good experience.

Bob M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE N.  |  Overall Experience 
Clasificación:
1.0

The elevator is always out of commission and Hallway lights were not on

Sandra L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia J.  |  Overall Experience 
Clasificación:
5.0

The units are kept clean along with the restroom. I sometimes wished there was a light in the units themselves but the alleyways were all very well lighted. The office personnel were always very courteous and accommodating. I would recommend this place to anyone who ask.

STEVEN G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chartrice L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G.  |  First Impressions 
Clasificación:
5.0

Mathew was beyond helpful and made the transaction easy and smooth especially with my 8 year old running around the store distracting me.

Heidi H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ASIESHA H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nyssa B.  |  First Impressions 
Clasificación:
5.0

Great customer experience Thank you

aimee t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

barbara b.  |  Overall Experience 
Clasificación:
5.0

I got all the stuff out of my storage unit and forgot to call before they charged me for another month, and they did end up charging me for another month, but they called me next day to confirm i moved everything out and said they were reversing the payment. I didn't even have to ask, and because of that i will always use u-haul for being diligent. Finding businesses like still operate diligently is a little harder to find these days. Please don't lose this quality!

brittany m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay B.  |  Overall Experience 
Clasificación:
5.0

Customer service was excellent! The staff was super friendly and very helpful! I've never used a storage facility before so all my questions were answered! Matt Kaminski went above and beyond to make sure I was taken care of and even came out to check on me a few times since it was just me unloading and moving things into my storage unit. The carts used to move things were definitely helpful since I had handful of heavy boxes. Thank you for making my first experience the greatest and making me feel welcomed.

ANNA MAE H.  |  First Impressions 
Clasificación:
5.0

The O’Fallon, Mo. Staff were very efficient and pleasant to work with.

sharon b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LOU H.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff in a very clean facility.

STEVEN G.  |  First Impressions 
Clasificación:
5.0

Detail to cleaning was evident especially during this unprecedented time. Staff was friendly and always helpful.

Paula H.  |  Overall Experience 
Clasificación:
5.0

Very clean, and very well managed d by Mr. Andrew Slade. He's assembled a fine team of responsive staff. I've used the storage unit for nearly 4 years. My things were in the same condition as when I first stored them. No bugs or wet/ damaged papers or clothes. This is an exceptional, well-maintained storage and moving center!

JEFFERY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett R.  |  Overall Experience 
Clasificación:
5.0

Very helpful and all my storage items were well kept and clean on pick up

Alice R.  |  Overall Experience 
Clasificación:
3.0

You need more people in the store helping check people in.. and the gentleman who helped myself plus the guy ahead of me was either not sure of what he was doing or just not great with remembering why people said. He was very nice but it literally took me 45 minutes to upgrade my storage unit to a bigger unit. He seemed extremely confused.

Kenneth Z.  |  First Impressions 
Clasificación:
5.0

Great Service!!!

TERRY s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vijay S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rhishi N.  |  First Impressions 
Clasificación:
5.0

Everyone was wonderful. Will definitely use again and will recommend uhaul to anyone needing rentals or storage, first class all the way!!

SAUNDRA H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary N.  |  Overall Experience 
Clasificación:
4.0

I set up my bank to mail checks 1 week before the billing due date. My bank sent the checks but only 1 out of 4 were received. I had to switch to a credit card which was more problematic for me.

Lesley D.Bissett L.  |  Overall Experience 
Clasificación:
4.0

My only complaint is that U-Haul does not prorate. I moved out of my unit 1 week after the rent was due (on the 1st) and was not able to get any money back for the remaining part of the month.

Maribel R.  |  Overall Experience 
Clasificación:
5.0

Matt Kurt and Marcus were wonderful!

Abby K.  |  First Impressions 
Clasificación:
5.0

Wonderful helpful staff. Clean facility

Barbara M.  |  Overall Experience 
Clasificación:
5.0

Great staff always willing to help. Creative

craig h.  |  First Impressions 
Clasificación:
5.0

Staff is always friendly and willing to help

craig h.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff on all levels. The facility was clean at all times especially the restroom. If there was ever a problem, the staff took care of the issue by the next time we were there.

STEVEN G.  |  Overall Experience 
Clasificación:
1.0

If you want to know how terrible it was please feel free to call me . It was so bad I will never use that location again. The staff was rude and uncooperative. I had reservations 636-579-9887!

Donna B.  |  First Impressions 
Clasificación:
5.0

Knowledgeable and friendly employees; clean unit; very pleased

Bob M.  |  First Impressions 
Clasificación:
4.0

Never visited another company, just got this one.

RACHEL B.  |  Overall Experience 
Clasificación:
5.0

Clean. Great location. Friendly staff. Easy access to units.

MICHELE D.  |  Overall Experience 
Clasificación:
4.0

Thank you U-Haul staff.

DEANNA L.  |  Overall Experience 
Clasificación:
5.0

Very nice storage unit. Staff was friendly, space will well maintained and secure. Highly recommend.

Pamela G.  |  Overall Experience 
Clasificación:
5.0

The staff at this location are always extremely helpful. I would recommend this location for all of your moving needs.

Robert L.  |  Overall Experience 
Clasificación:
4.0

Good service

Barbara M.  |  First Impressions 
Clasificación:
5.0

Great experience

alexandria a.  |  Overall Experience 
Clasificación:
5.0

Never had a problem!!! Excellent service for 5 years !!!

LISA M.  |  Overall Experience 
Clasificación:
5.0

Very helpful!

Betty N.  |  First Impressions 
Clasificación:
5.0

Good service

byron w.  |  First Impressions 
Clasificación:
5.0

Nice facility with helpful employees.

SHELIA A.  |  Overall Experience 
Clasificación:
5.0

Next time i need help i'll be back, Thank You

DEREK R.  |  Overall Experience 
Clasificación:
5.0

We had a great experience here. Everyone was helpful when needed.

geoffery f.  |  Overall Experience 
Clasificación:
5.0

Great facility and customer service! Matthew is always there with a smile and a solution!

RYAN U.  |  Overall Experience 
Clasificación:
4.0

The staff and owner where always there to lend a helping hand.

rhonda h.  |  Overall Experience 
Clasificación:
5.0

Over the past 4 months I have rented a vehicle twice, started storage service and ended it. At every turn your staff have been professional, helpful, and anticipated and met my needs.

Jennie J.  |  Overall Experience 
Clasificación:
5.0

Great customer service, easy to use system

shaun r.  |  First Impressions 
Clasificación:
5.0

Very pleased with service and highly recommend U-Haul.

CYNTHIA P.  |  Overall Experience 
Clasificación:
5.0

Myles was the person that helped me and i will say that he made the transaction painless and hassle free he was knowledgeable all my questions were answered and looking forward to moving my items in.

Paul M.  |  First Impressions 
Clasificación:
5.0

Had a great experience and would definitely use this facility again.

LUCINDA B.  |  Overall Experience 
Clasificación:
5.0

Great service

Trace C.  |  First Impressions 
Clasificación:
5.0

I've been coming here for years to get propane. We are getting ready to move and decided to rent a storage unit to hold somewhere extra items. The staff was super friendly and went above and beyond.

brain b.  |  First Impressions 
Clasificación:
3.0

Over priced I found many others priced at a lower cost. Would not send me my bills until after paid when I asked for a bill for each month.

Thomas P.  |  Overall Experience 
Clasificación:
1.0

Thee two guys that helped me were great

jewell k.  |  First Impressions 
Clasificación:
5.0

This is the second time now that I have put my trust in this location with my personal belongings and the staff here are extremely professional and courteous

JIM S.  |  First Impressions 
Clasificación:
5.0

This location was always neat and clean The staff was always friendly and ready to assist with questions or getting purchases out to the car.

HERSHEL J.  |  Overall Experience 
Clasificación:
5.0

Very helpful rental space nice and clean

patricia v.  |  First Impressions 
Clasificación:
5.0

Excellent customer service. Quick and efficient transaction.

Jason W.  |  First Impressions 
Clasificación:
5.0

Your staff is friendly & awesome!

catherine s.  |  Overall Experience 
Clasificación:
5.0

Fast and friendly service and helpful

Steven B.  |  First Impressions 
Clasificación:
5.0

Staff was helpful. Clean facilities

brittney b.  |  Overall Experience 
Clasificación:
5.0

Second time using them and the guys are great! Life saver, Thank You.

DEREK R.  |  First Impressions 
Clasificación:
4.0

I was very pleased with everything. I liked the recycle area...excellent idea.

Bonnie W.  |  Overall Experience 
Clasificación:
5.0

Easy to check in. The guys were helpful & considerate.

Ellen B.  |  First Impressions 
Clasificación:
5.0

Thanks for your help!

Michael S.  |  First Impressions 
Clasificación:
4.0

We loved everything accept having to pay extra 10.00 per month to use the facilities after hours. Most places have 24 hours with no extra charge .

Tracie E.  |  Overall Experience 
Clasificación:
2.0

I have over a dozen different days where I could not pull ahead of the dock to use it because the biggest and unrented uhaul trucks are typically parked in the way, in the NO PARKING ZONE. Got pics

Chris C.  |  Overall Experience 
Clasificación:
4.0

My stay was good. It meet my expectations.

JIM K.  |  Overall Experience 
Clasificación:
5.0

Very good

ODELL S.  |  Overall Experience 
Clasificación:
5.0

It was great and staff was really helpful.

ratnesh p.  |  First Impressions 
Clasificación:
4.0

I called numerous times to change my name and mailing address, but the staff never completed it correctly. Also, when I cleaned out the storage unit, the staff were not very friendly or helpful.

Amy A.  |  Overall Experience 
Clasificación:
5.0

My mom passed away and we moved her up to O'Fallon and put her things in storage. We ended up using UHaul trucks 3 times during this whole situation O'Fallon U-haul experience was excellent!

Darra E.  |  Overall Experience 
Clasificación:
4.0

I felt my items were secure and was pleased with my experience

tammy c.  |  Overall Experience 
Clasificación:
5.0

Y'all provided a much needed timely service,,,glad you were there,,I appreciate it & thank you, sincerely 😀😀😀😉

Joe S.  |  Overall Experience 
Clasificación:
4.0

The service was great.

Patricia T.  |  Overall Experience 
Clasificación:
5.0

Fantastic experience ! Clean, curtious people Would definitely recommend

Diana D.  |  Overall Experience 
Clasificación:
1.0

The person who walked us to our unit was condescending and rude.

Jeremy C. | Reservación
Clasificación:
2.0

The management is very rude

ingra p.  |  Overall Experience 
Clasificación:
5.0

David was professional and helpful. Answered questions I had. I would recommend this location

Diana D. | Reservación
No se han enviado comentarios para esta ubicación.

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