Customer Reviews for U-Haul Moving & Storage of Northwest Spartanburg

1,182 comentarios

1500 International Dr   Spartanburg, SC 29303

(864) 574-2298

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(864) 574-2298

1500 International Dr
Spartanburg, SC 29303

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Christian A.  |  Overall Experience 
Clasificación:
5.0

The man that helped me was the best U-Haul employee I've ever come across. I didn't catch his name but he was fantastic. Clean facility, easy pickup and drop off. Very happy.

WENDY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY A. 
Clasificación:
5.0

Best U-Haul experience! Website was good for booking rental. Friendly staff at the site. Equipment was good. Pricing was fair.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

IRIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela B. 
Clasificación:
4.0

Good service and would use again.

LINER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA C. 
Clasificación:
5.0

I told my daughter about it now she's going to use it

DANNY R. 
Clasificación:
5.0

The Truck return process needs work this is the second time I have returned a truck and had an issue with the return I went through the entire process and it didn't go through and the system didn't up date that it didn't complete till I had already returned the key I was on hold for an hour waiting on customer service to answer the phone

BENNETHA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raven W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loraine C.  |  Overall Experience 
Clasificación:
5.0

Hawk is doing a great. He Is personable, professional and efficient.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VENIAMIN T. 
Clasificación:
5.0

Very satisfied with the service i got.Will recomend this location 100%👌

EMANUEL C. 
Clasificación:
5.0

J.R. was very helpful and we could not have asked for better service.The location was easy to find, very clean and offered a lot of things for sale that movers may need. (ie straps, bungees, cloths, boxes, locks, etc)

ALLISON M. 
Clasificación:
3.0

Uhaul needs to inspect its locations regularly to assure uhauls marketing image is not tarnished.

Verd V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

Hawk Hawkins was excellent. He was there on New Year's Day to take care of our rental needs. His customer service was outstanding! He was very effiicient in renting us a truck and looking it over for us. He explained everything. U Haul was great.

MICHAEL M. 
Clasificación:
5.0

Everyone was so nice and took the time to answer questions and show us how to use the tow dolly properly

LAURA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH R. 
Clasificación:
5.0

Ty was professional, fast & helpful. I would recommend using this service to family and friends.

NEIL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMEKA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TSE-HO C. 
Clasificación:
5.0

Everything was great nothing else I can think of

DANNY R. 
Clasificación:
5.0

Good equipment

VICTOR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARISMA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Best U-Haul location I've ever been to. They have PLENTY of space for parking and they've made it very easy to see where the U-Haul vehicle should be returned. Those two things are rare at most uhaul places. The employee who helped me was energetic and eager to help and honestly I should have tipped him (a thought that has never occurred to me at a U-Haul facility). Bravo to this place!!

Patrick S. 
Clasificación:
5.0

I will never have buy a trailer . I have access to top quality trailers, if not not have to store and maintain. Thank you for always being there for me.

THOMAS M. 
Clasificación:
2.0

The lady at the counter has the attitude of a tree stump. Also, ask a simple question about mileage and she had to ask someone else. Then she gave me the keys and I ask which truck it is expecting to be shown the truck and at least a walk around she didn't. So I find the truck and it has a trailer connected to it🤦‍♂️ I unhooked it but that should never happen. Grade F completely.

LINUS T. 
Clasificación:
5.0

He handled everything with professionalism.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chase O.  |  Overall Experience 
Clasificación:
5.0

Nothing the service was outstanding and super glad I chose uhaul.

CURTIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER L. 
Clasificación:
4.0

My pick up was changed to this location, because the original location did not have a working auto transports trailer (FBM Express Recovery & Towing). The locations operated by U-Haul are good. The U-Haul locations run by third parties are horrible. Poor management & customer service. I had a very bad experience at FBM Express Recovery & Towing. U-Haul should investigate this location & see first hand, how poor the service is operated.

JONATHAN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

Renting a U Haul with a trailer attached to haul my car had my anxiety at an all time high. One of the colleagues at this location went above and beyond, answering all my questions, giving advice and letting me drive around their lot to get a feel for the drive. He eased so many of my fears and his advice came in handy multiple times during my cross country trip.

veronica A. 
Clasificación:
5.0

Nothing. Customer service was phenomenal and exceeded expectations

Christopher Z. 
Clasificación:
4.0

I had one issue with my storage unit being broke into. I went to the office to have them pull the video only to find out the my unit was not in sight of the cameras.

JoAnn M.  |  Overall Experience 
Clasificación:
5.0

The team in Spartanburg are amazing. A special thank you to Hawk for helping secure an alternative when my scheduled movers cancelled.

Anne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken T. 
Clasificación:
1.0

Educate your employees about not arguing with customers because of their screw up. Such a horrible experience and the manager I talked to was so rude. They were charging me for 164 miles when in fact I did not drive over 40. This was so annoying.

QUANAYSHA H. 
Clasificación:
4.0

Mr Hawkins the manager is a great guy. He and his staff went out of their way to help me with any problems that arose. this man needs a raise!

Nolan C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Joyce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN R. 
Clasificación:
5.0

I don't think anything needs to be improved. The employees were great, they were polite respectful and really helpful.

Quiana M. 
Clasificación:
5.0

Great service!

RICHARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy L.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

I had visited this site and being a first time uhaul customer prepared for 20 ft truck two months prior to my moving date. The 20 ft was a must due to street access at the destination. Two days prior to my moving date the truck was on site and available. The site manager was very helpful and we did all prep for appliances dolly, moving dolly, furniture blankets and vehicle insurance. Good to go. Damned if your maintenance group didnt pull the ONLY 20 ft truck on site for overdue maintenance. Why try to schedule anything with Uhaul?

ALVIN O. 
Clasificación:
4.0

I would recommend this place. But just know I reserved a 9ft van and got confirmation. But when I got there I was given a 15ft truck. He charged me correctly. But I had to use more gas which cost me alot more than I budgeted for. I wasn't happy about this but I needed to transport something yesterday on my day off. Still wasn't happy with that decision.

Kimberly C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio W. 
Clasificación:
5.0

When my Ubox is Guaranteed to be stored in one place to be delivered at my home but ends up in another area, it becomes very inconvenient to have it delivered to my home if they say it's out of their delivery area.

George T. 
Clasificación:
5.0

This location has always been very helpful. And the equipment is always in great condition. Joe Babbitt

JOSEPH B. 
Clasificación:
5.0

Your 100 miles free is definitely a tricky policy. Good one! I paid $101 for 85 miles but had I gone 101 miles I would have only paid for the one mile over 100. Very tricky.

SANDRA M. 
Clasificación:
5.0

Awesome service

Anthony N. 
Clasificación:
5.0

This was the best service i have ever had with Uhaul. The female at the counter was very helpful and pleasant. When i returned the truck, i got great service as well. This was the cleanest truck i ever rented.

DOMINICK M. 
Clasificación:
5.0

Great friendly staff

Christopher J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAREY A. 
Clasificación:
5.0

Worked with Hawk Hawkins in Spartanburg. That man deserves a big pay raise! He was friendly, helpful and made our entire UHaul experience a great success. I can not say enough good things about this gentleman. He was always there when we needed him (which happened to be a lot!) with a smile and a positive attitude.

Margaret D. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN W. 
Clasificación:
1.0

El cliente no dejó un comentario.

CARROL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

billy D. 
Clasificación:
5.0

Move in was extremely smooth and easy. Location is amazingly huge, clean and has everything needed for moving in one place. I was very impressed. One issue… Our unit number does not appear on the map of the facility. #343 Even the staff was surprised. You need to correct the map. Even so, staff member led us to the unit so was not a problem.

STEPHEN N.  |  First Impressions 
Clasificación:
2.0

The utility truck was dirty and had animal hair on the seats. It had red mud all in the back. I had dust and sticky stuff on the dashboard, on the door and on the floor. We didn't make them aware of this but all they did was wipe out a little bit of a mud in the back of the utility van. Was not satisfied at all.

Mary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
4.0

El cliente no dejó un comentario.

James S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry B. 
Clasificación:
5.0

Good soup

Benjamin W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIE F. 
Clasificación:
5.0

Hawkins, the general manager was great! I have rented with U-Haul for years as he definitely is an asset to your company. Very knowledgeable and courteous. Top notch facility and service.

Jonathan W. 
Clasificación:
5.0

Store is very organized and they were very nice

VIVIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

clifford B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS C. 
Clasificación:
5.0

This is a huge Uhaul location. It was also close to home, which made it very easy for us to return.

JANET S. 
Clasificación:
5.0

Very fast taking care of there customers nice places close to all other places

NAJEEBA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

Staff is excellent

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon G. 
Clasificación:
4.0

Great service overall with owner, 5 out of 5. Truck we were assigned had a very worn front right tire.. it has alignment issues. Needed repaired before 800 mile trip as that added to driver discomfort and fatigue keeping straight, 2 out of 5.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason R.  |  First Impressions 
Clasificación:
5.0

No improvements needed at this time. You guys were excellent and we appreciate everything yall did.

JAMES E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marco H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

christina D. 
Clasificación:
4.0

Wish we could have received the container earlier but we know you guys are busy, great working with you, will definitely use Uhaul again, have a great day.

Jon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco M. 
Clasificación:
5.0

I saved money

ROBERT S. 
Clasificación:
5.0

I had a reservation at the Whitney Ave (Spartanburg, SC) location but the trailer had a six inch dry rot crack in the tread of one tire that I found when hooking up the trailer. They then transferred my reservation to this location. The trailer here had a large framing nail in the tire that I found as we were hooking up the trailer. I asked for a replacement tire and they agreed to that and quickly made a tire change. Both locations originally said the tires were holding pressure and were ok to go. That is the wrong answer when doing a 500 mile round trip. Please step up your safety standards. You used to be the best.

Philip R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krishauna J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos F.  |  Online Move In 
Clasificación:
1.0

Units are advertised online as "Interior 2nd Floor Street Level". Units are NOT street level.

Matthew S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Clinton A.  |  First Impressions 
Clasificación:
5.0

Highly recommend this site. They are a one stop shop for all my needs.

jimmy s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris S.  |  First Impressions 
Clasificación:
5.0

We were shocked with the fantastic facility. Moving is not necessarily a fun activity. We were prepared for a horrible day of moving into the storage facility. What you have provided at 1500 International Drive, is TOPNOTCH!!!!!

Anne P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney W.  |  Online Move In 
Clasificación:
5.0

Staff was very knowledgeable and friendly!

wallace g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

gerald c.  |  First Impressions 
Clasificación:
5.0

Hawk and his crew are doing a fantastic job! They have turned my less than pleasant move into a successful job.

Andreas t.  |  First Impressions 
Clasificación:
5.0

I use this company all the time and had never had a hard time

EDIE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nolan C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann C.  |  Online Move In 
Clasificación:
5.0

Excellent service thx

Nanette W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana B.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Terence A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kari M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Rebecca J.  |  First Impressions 
Clasificación:
5.0

Pleased with the service, the facility and helpfulness of front desk team. Upgraded our original online selection to a bigger unit without any hesitationsor issues.

MICHAEL F.  |  First Impressions 
Clasificación:
5.0

The store worker was very nice and informative and he showed us where our unit was explained how to properly lock and secure our unit He had a pleasant welcoming attitude the whole process was quick the building was clean the elevator was clean the location is perfect area right off the highway it’s the best experience I ever had

Virginia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

david c.  |  First Impressions 
Clasificación:
5.0

I have no complain about service..

CURTISS LEE F.  |  First Impressions 
Clasificación:
5.0

Great bunch of guys. I'm glad they made me smile after moving 2200miles.

Panchitta C.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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