Customer Reviews for U-Haul Moving & Storage of Northwest Spartanburg

1,123 comentarios

1500 International Dr   Spartanburg, SC 29303

(864) 574-2298

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(864) 574-2298

1500 International Dr
Spartanburg, SC 29303

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

I had visited this site and being a first time uhaul customer prepared for 20 ft truck two months prior to my moving date. The 20 ft was a must due to street access at the destination. Two days prior to my moving date the truck was on site and available. The site manager was very helpful and we did all prep for appliances dolly, moving dolly, furniture blankets and vehicle insurance. Good to go. Damned if your maintenance group didnt pull the ONLY 20 ft truck on site for overdue maintenance. Why try to schedule anything with Uhaul?

ALVIN O. 
Clasificación:
4.0

I would recommend this place. But just know I reserved a 9ft van and got confirmation. But when I got there I was given a 15ft truck. He charged me correctly. But I had to use more gas which cost me alot more than I budgeted for. I wasn't happy about this but I needed to transport something yesterday on my day off. Still wasn't happy with that decision.

Kimberly C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio W. 
Clasificación:
5.0

When my Ubox is Guaranteed to be stored in one place to be delivered at my home but ends up in another area, it becomes very inconvenient to have it delivered to my home if they say it's out of their delivery area.

George T. 
Clasificación:
5.0

This location has always been very helpful. And the equipment is always in great condition. Joe Babbitt

JOSEPH B. 
Clasificación:
5.0

Your 100 miles free is definitely a tricky policy. Good one! I paid $101 for 85 miles but had I gone 101 miles I would have only paid for the one mile over 100. Very tricky.

SANDRA M. 
Clasificación:
5.0

Awesome service

Anthony N. 
Clasificación:
5.0

This was the best service i have ever had with Uhaul. The female at the counter was very helpful and pleasant. When i returned the truck, i got great service as well. This was the cleanest truck i ever rented.

DOMINICK M. 
Clasificación:
5.0

Great friendly staff

Christopher J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAREY A. 
Clasificación:
5.0

Worked with Hawk Hawkins in Spartanburg. That man deserves a big pay raise! He was friendly, helpful and made our entire UHaul experience a great success. I can not say enough good things about this gentleman. He was always there when we needed him (which happened to be a lot!) with a smile and a positive attitude.

Margaret D. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN W. 
Clasificación:
1.0

El cliente no dejó un comentario.

CARROL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

billy D. 
Clasificación:
5.0

Move in was extremely smooth and easy. Location is amazingly huge, clean and has everything needed for moving in one place. I was very impressed. One issue… Our unit number does not appear on the map of the facility. #343 Even the staff was surprised. You need to correct the map. Even so, staff member led us to the unit so was not a problem.

STEPHEN N.  |  First Impressions 
Clasificación:
2.0

The utility truck was dirty and had animal hair on the seats. It had red mud all in the back. I had dust and sticky stuff on the dashboard, on the door and on the floor. We didn't make them aware of this but all they did was wipe out a little bit of a mud in the back of the utility van. Was not satisfied at all.

Mary J. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
4.0

El cliente no dejó un comentario.

James S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry B. 
Clasificación:
5.0

Good soup

Benjamin W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIE F. 
Clasificación:
5.0

Hawkins, the general manager was great! I have rented with U-Haul for years as he definitely is an asset to your company. Very knowledgeable and courteous. Top notch facility and service.

Jonathan W. 
Clasificación:
5.0

Store is very organized and they were very nice

VIVIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

clifford B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS C. 
Clasificación:
5.0

This is a huge Uhaul location. It was also close to home, which made it very easy for us to return.

JANET S. 
Clasificación:
5.0

Very fast taking care of there customers nice places close to all other places

NAJEEBA C. 
Clasificación:
5.0

If I need to store anything again, I will definitely go back to this u-haul. Never had any problems! Never worried about my belongings while in storage!

Frances W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

Staff is excellent

JAMES L. 
Clasificación:
5.0

Manager is awesome!

Ryan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon G. 
Clasificación:
4.0

Great service overall with owner, 5 out of 5. Truck we were assigned had a very worn front right tire.. it has alignment issues. Needed repaired before 800 mile trip as that added to driver discomfort and fatigue keeping straight, 2 out of 5.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason R.  |  First Impressions 
Clasificación:
5.0

No improvements needed at this time. You guys were excellent and we appreciate everything yall did.

JAMES E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marco H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

christina D. 
Clasificación:
4.0

Wish we could have received the container earlier but we know you guys are busy, great working with you, will definitely use Uhaul again, have a great day.

Jon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco M. 
Clasificación:
5.0

I saved money

ROBERT S. 
Clasificación:
5.0

Got my needs perfectly, and included a few month of rental. It took an extra month, to get everything moved, so this worked out perfectly.

Arthur C.  |  Overall Experience 
Clasificación:
5.0

I had a reservation at the Whitney Ave (Spartanburg, SC) location but the trailer had a six inch dry rot crack in the tread of one tire that I found when hooking up the trailer. They then transferred my reservation to this location. The trailer here had a large framing nail in the tire that I found as we were hooking up the trailer. I asked for a replacement tire and they agreed to that and quickly made a tire change. Both locations originally said the tires were holding pressure and were ok to go. That is the wrong answer when doing a 500 mile round trip. Please step up your safety standards. You used to be the best.

Philip R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krishauna J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scot M. 
Clasificación:
5.0

Stop asking for so many extras. I wanted to rent a trailer yet I had to go through five sets additional offers?

Damon O. 
Clasificación:
5.0

I was very satisfied with the work U-Haul did on my truck. I have recommended them to others and will keep on recommending them. The facility was exceptionally clean.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler V. 
Clasificación:
5.0

Have a Hawk at every store. His knowledge, experience and great personality will have us coming back to this location every time. Thank you for a great service Hawk.

TABITHA K. 
Clasificación:
4.0

It was frustrating how long I had to wait to have my containers picked up. The date I was given over the phone was not accurate, and then the driver had an issue on the pick up date which caused further delay.

David E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALLACE H. 
Clasificación:
5.0

Nothing - I was happy with everything.

WARNER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Louie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENDRICK Lortroy R.  |  First Impressions 
Clasificación:
5.0

Excellent customer service. Great location!

KOLAWOLE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

VANCE M. 
Clasificación:
5.0

Nothing. All is good!! Thanks.

KIRAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andriy K. 
Clasificación:
3.0

Reserved trailer online, when I arrived at the facility to pick it up had to wait an hour to get trailer. Not sure if the issue training, lack of understanding, or just old equipment. Why do I need to put all the information to reserve the equipment? If Ot needs to be re-entered when I pick up the equipment?

Don R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARTIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

Great location.

JERRY R. 
Clasificación:
5.0

Hawk and Dan were incredible. I stopped by several times, with many questions, and never once were they anything but gracious, patient, and thoroughly helpful. I've moved 15 times in 20 years and these gentlemen set to gold standard for what a customer wants and needs.

Brendan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta C. 
Clasificación:
2.0

Had to pick up truck from location not near a home almost a 25 minute drive after I ordered it 30 days in advance for pick up less than 3 miles from our home and was giving no notice spent over an hour going to two different locations to pick up a truck we had reserved the month prior

Ronald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
4.0

The trailer needs the landing gear replaced it stripped. With the car weight it didn't want to raise the trailer

LAWRENCE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlitha T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendall S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAUL D. 
Clasificación:
5.0

I rent a truck every time I'm in town and the staff at this location is always helpful. They even know that I'm a Ford man and they try to make sure I get a Ford F 150 when I get there.

Joe B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW N. 
Clasificación:
5.0

Great customer service. Friendly and helpful atttude.

Kevin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRIY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan S. 
Clasificación:
3.0

Our experience ended well. But it was extremely frustrating when we got word that told us our boxes would not be delivered on the day that we had arranged a month before. We were supposed to get them delivered to us on Saturday and on the Thursday before that we got a text from someone from U-Haul saying they would not be delivered until Tuesday. We had already made arrangements, people had taken the time off and rearranged schedules to help us, so it became extremely frustrating that we could not get them on Saturday. As it turned out, we had to get a truck from U-Haul, empty our boxes ourselves, and unload them at our house. It was an extra, exhausting, and time consuming effort that we had to make in order to fit our pre-planed time frame. Daniel helped us with the arrangements but it was still very frustrating that we had to do the extra step and the extra work to get our boxes.

Joe T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAYTON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACQUE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Not happy that we had to drive the truck an extra 14 miles from the original location from which we had requested a truck which the website indicated had a truck available when making the reservation. The young man who assisted with picking up the equipment was awesome, wonderful personality, and a great pleasure with whom to deal. The young man with whom we dealt upon return of equipment was very pleasant also.

Jeane G. 
Clasificación:
5.0

The guys that helped me was great. They explained everything perfectly. They demonstrated good customer service.

Joann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa S. 
Clasificación:
5.0

Clean out Trailer prior to pickup please

Travis P. 
Clasificación:
5.0

Way better location with more equipment than greenville locations. Easy on / off I-26 one exit from I-85

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Molly C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anth K. 
Clasificación:
1.0

Units are advertised online as "Interior 2nd Floor Street Level". Units are NOT street level.

Matthew S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clinton A.  |  First Impressions 
Clasificación:
5.0

Highly recommend this site. They are a one stop shop for all my needs.

jimmy s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharolyn K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris S.  |  First Impressions 
Clasificación:
5.0

We were shocked with the fantastic facility. Moving is not necessarily a fun activity. We were prepared for a horrible day of moving into the storage facility. What you have provided at 1500 International Drive, is TOPNOTCH!!!!!

Anne P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney W.  |  Online Move In 
Clasificación:
5.0

Staff was very knowledgeable and friendly!

wallace g.  |  First Impressions 
Clasificación:
5.0

The General Manager there is awesome. Outstanding customer service and patience.

Kendall S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kyle b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

gerald c.  |  First Impressions 
Clasificación:
5.0

Hawk and his crew are doing a fantastic job! They have turned my less than pleasant move into a successful job.

Andreas t.  |  First Impressions 
Clasificación:
5.0

I use this company all the time and had never had a hard time

EDIE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nolan C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Peyton E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann C.  |  Online Move In 
Clasificación:
5.0

Excellent service thx

Nanette W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana B.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Terence A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kari M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Rebecca J.  |  First Impressions 
Clasificación:
5.0

Pleased with the service, the facility and helpfulness of front desk team. Upgraded our original online selection to a bigger unit without any hesitationsor issues.

MICHAEL F.  |  First Impressions 
Clasificación:
5.0

The store worker was very nice and informative and he showed us where our unit was explained how to properly lock and secure our unit He had a pleasant welcoming attitude the whole process was quick the building was clean the elevator was clean the location is perfect area right off the highway it’s the best experience I ever had

Virginia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

david c.  |  First Impressions 
Clasificación:
5.0

I have no complain about service..

CURTISS LEE F.  |  First Impressions 
Clasificación:
5.0

Great bunch of guys. I'm glad they made me smile after moving 2200miles.

Panchitta C.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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