Customer Reviews for U-Haul Moving & Storage of Northwest Kokomo

33 comentarios

705 N Dixon Rd   Kokomo, IN 46901

(765) 868-7005

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(765) 868-7005

705 N Dixon Rd
Kokomo, IN 46901

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I would like to especially thank Debra for her great helpfulness. And thank you for the office being open on Thanksgiving.

Liza S.  |  Overall Experience 
Clasificación:
4.0

Inform the customer they are paying extra for the miles they are only allowed and when it states one day you don't get unlimited miles.

Ross M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David E. 
Clasificación:
5.0

All was great

STEVEN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHAD W. 
Clasificación:
5.0

Keep up the great work!! Thank you! Xxoo

Betty J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lizabeth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

FITZGERALD B. 
Clasificación:
5.0

Late notice renting a truck, no problems, quick ,easy courteous, seamless and a decent price. Truck drove like a dream! Use the Moving Help option and your stress is even more diminished!

Marek K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiljuan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teressa k.  |  First Impressions 
Clasificación:
5.0

UHaul has went above and beyond setting up shop in the old Kmart building. There establishment is off the hook with updated technology and convience for anyone that wants their belongings clean safe, and free of outside elements. Thank you for setting the bar higher for all of Kokomo.

Brenda P. 
Clasificación:
5.0

No complaints.

Michael V. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY A. 
Clasificación:
5.0

Very friendly staff and great service! Appreciate all of the associates for their help and maintaining a clean facility!

Lindsey C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shari S.  |  First Impressions 
Clasificación:
4.0

Pick up was a bit of a hassle, but Deboorah made drop off super quick and easy.

Matt K. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob B. 
Clasificación:
1.0

I've never received a return receipt for my return. Deborah is a nice person, but I don't know if I would come here renting from her too slow to check out. is taken over 30 minutes to check out now the only person in there when other locations only take a less than 15 minutes.

BRITTON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleta R.  |  Online Move In 
Clasificación:
5.0

Very friendly and helpful staff

Randy N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donnie B.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Genevieve A. 
Clasificación:
1.0

This is the first time,of many that I rented a truck from anywhere besides the actual "Uhaul" store. It will be the last!!! I was trying to save on mileage by renting from this location because it's on the same end of town that I was going to be traveling..... What a HUGE difference in the quality of trucks I must first mention!! This truck sounded rough, didn't drive very smooth, smelled musty, and my arms still hurt 2 days after having it from pulling the door down in the back... IT DID NOT GO UP AND DOWN SMOOTHLY AT ALL!!! ALWAYS TOOK MORE THAN ONE PERSON TO GET IT COMPLETELY DOWN, ANDDDD AT ONE POINT WAS JAMMED OPEN AND TOOK NEARLY AN HOUR TO GET LOOSE!!!! I HAVE NEVER HAD ANY ISSUES OR COMPLAINTS ABOUT THE TRUCKS I RENT FROM THE ACTUAL STORE ON THE SOUTH END OF TOWN. NOT 1!!!!! SERIOUSLY! I CALLED WHEN THE DOOR WAS JAMMED OPEN AND WAS TOLD I COULD BRING IT TO EXCHANGE FOR ANOTHER ONE. I CHOSE NOT TO DO SO AFTER I TOLD THE GENTLEMAN THAT I DIDNT WANT TO PAY FOR THE MILAGE TO DRIVE THERE AND THEN BACK (SHOULDNT HAVE BEEN EXPECTED TOO IN MY OPINION) AND I WASNT OFFERED FOR THOSE MILES TO TO WAVED. IF THE TRUCK DOOR WOULD HAVE OPERATED CORRECTLY TO BEGIN WITH NONE OF THIS WOULD HAVE BEEN AN ISSUE!!! ALTHOUGH THE GENTLEMAN I SPOKE TO WAS KIND, I FEEL THAT IT WASNT GOOD CUSTOMER SERVICE. I WAS TOLD CALL ROADSIDE. OK SO WASTE TIME THAT I DONT HAVE TO WASTE WAITING? EITHER WAY WAS GOING TO BE AT MY EXPENSE. PAYING THE MILAGE TO GO EXCHANGE IT, OR LOSE TIME SITTING AND WAITING FOR ROADSIDE... SMH. I RECOMMEND IF JUST A FEW MILE DIFFERENCE IN THE LOCATIONS, DEFINITELY GO TO THE ONE ON THE SOUTH END THAT HAS THE STORE YOU CAN PURCHASE PACKING SUPPLIES. THEIR TRUCKS ARE NEWER, CLEANER, SMELL BETTER, AND WITHOUT FAULT.

Bronwyn F. 
Clasificación:
5.0

Excellent service during pickup and return

Ron S. 
Clasificación:
5.0

Steve was very kind and helpful! He made my move easy!

Tyler R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brenda L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jane F. 
No se han enviado comentarios para esta ubicación.

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