Customer Reviews for U-Haul Moving & Storage of North Tampa

6,549 comentarios

10415 N Florida Ave   Tampa, FL 33612
(Btwn Bougainvillea & Fowler)

(813) 933-2821

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(813) 933-2821

10415 N Florida Ave
Tampa, FL 33612
(Btwn Bougainvillea & Fowler)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very helpful and knowledgeable staff. Well managed office/facility.

Peter S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mariano M. 
Clasificación:
5.0

Good customer service.

Rose W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phil A. 
Clasificación:
5.0

Superb customer service. Extremely polite and helpful.

Susan L. 
Clasificación:
2.0

Not enough help waited in line for over 30 minutes

Richard K. 
Clasificación:
3.0

It's unfair how I was charged for cleaning when that was not mention to me wen processing the charges

Stacy L. 
Clasificación:
4.0

Gracias

MICHELE P.  |  First Impressions 
Clasificación:
5.0

She very friendly and helpful I love this place 😊

milagros C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SOMARA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HUGO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin L. 
Clasificación:
4.0

If reservations are given priority then have a reservation line or something of the sort.

Nicholas J. 
Clasificación:
5.0

We were scheduled to return the trailer to Midgard Self Storage in Lutz, FL. When we arrived, they said "that their lot was full". We had to return the trailer to the Official U-Haul Dealer 15 miles away in the opposite direction that we just came from. We should have received a message from U-Haul ahead of time - so not to waste our time and mileage. (Not very professional) We selected that location because we had rented a storage unit from them in the past. A very disappointing experience. The U-Haul North Tampa personnel were great and very attentive.

Jack M. 
Clasificación:
5.0

Keep up the great work!! Chris at the Florida Ave location is the Bomb!😀

Carol W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dannielle H. 
Clasificación:
4.0

The pick up wait time was long, could have been a bit better. But overall was smooth once the turn came.

Quang D. 
Clasificación:
5.0

Thank You!!!

Marcel H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adalberto S. 
Clasificación:
5.0

Other local U-HAUL stores near by this location should take example of this store location. I was surprised at this store location being friendly,clean and listened to my question. The other store staff before was talking to each other on the phone and not listening to my concerns about the truck. Other location I've gotten my truck had a leak in the truck by the time I went to drop off my stuff at storage water got into the truck and damage my bed and TV. This was back in July. I didn't report it because I was very upset and they went open when I went to drop off and I had to leave out of state, was just so busy with life and my family. But 10415 N Florida Ave was great .

Ariel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy M. 
Clasificación:
4.0

Have clarity on the amount of mileage one must prepay when taking possession of the vehicle. I estimated $50 online, was told i had to cover 250 miles at the location, which is about 10x the price of the day's rental fee. My card was able to cover it, but someone else's may not be. Also when i got in the truck i rented, the previous renter's rental agreement was over the cisor, and it showed he was only forced to prepy 15 miles. My card was held for $200+ upfront for a one day $19.95 rental. He walked out after paying only $33.10. That pissed me off pretty good.

JERALD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis L. 
Clasificación:
5.0

Servicio al cliente de excelencia. Quick and easy turn in. I would recommend this location to anyone.

Reggie H. 
Clasificación:
5.0

We must commend the representatives ability to clearly communicate to the sleep deprived. Instructions for both check-out and check in were very clear. I felt very well taken care of. Gracias

BERNARD D. 
Clasificación:
1.0

El cliente no dejó un comentario.

jean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elson S. 
Clasificación:
5.0

Awesome work

barbara F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Abha M. 
Clasificación:
3.0

Don't make people wait to long.

Julie H. 
Clasificación:
5.0

Bueno

Nelson M.  |  Overall Experience 
Clasificación:
3.0

Only one person on duty and was too busy

steve B. 
Clasificación:
3.0

The initial pick up was disorganized and very busy, with only one employee to assist a line of 10 people. We had a reservation for 9:00 am - 3 pm but we picked it up at 10 am and asked if we could drop it off at 4pm. We got back to the store at 3:30 with all of the equipment, however we weren't seen until a little after 4 and we got charged an extra day, double for the dolly rental and double for the safe move coverage, ultimately charging $100 extra. We had to drive back to the store to get the charges adjusted, however they said it would take 5-7 business days. The employee who assisted us when we went back to the store was helpful and said he'd talk to his manager and get it straightened out. Overall, the customer service was fine but the communication and sense of urgency is lacking and for those reasons I would not go back to this location.

Danielle L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gloria R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Fidel L. 
Clasificación:
3.0

They did not check our u haul out before we left didn't have no dolly to load or unload had to borrow one from a neighbor did not check me back in when I brought u haul back took my keys and told me to go on got a text next day that I still had the u haul that is crazy bet I get charged for a whole extra day this is crazy I been renting u hauls from the same place for 4 years just took my keeps and said rent u r ok that's crazy

MICKIE S. 
Clasificación:
4.0

The young man who assisted me when I picked up the rental was so helpful and friendly with all the knowledge I needed.... the truck it self was having a hard time shifting into gears. But other than that great experience.

Rhonda D. 
Clasificación:
1.0

I was given a trailer that had a bald tire, I brought it up to the guy who connected our trailer and was assured that it will be ok because we are doing a One-way trip. We were 20 miles from Arizona, in New Mexico when the tire blew and we had no service to contact anyone. I happened to have a full size spare that fit on the trailer to get us to closest city. Springerville, AZ was closest and they had a uhaul retailer that told me they can't help me because I didn't purchase insurance for my trailer. I had to purchase a new tire to finish our trip to Bullhead City, AZ. Cost us over $100. I have pictures of receipts and blown tire. Normal ware and tear on a trailer should be covered, worst experience ever. Very saddening:(

Jennifer A. 
Clasificación:
5.0

The staff was very helpfull and pleasent to work with.

Leo V. 
Clasificación:
5.0

Nada

Matthew Y. 
Clasificación:
3.0

Install backup or rear cameras. Always ensure hood latch is secure. Hood began to open in rain storm during highway driving

Claudius R. 
Clasificación:
2.0

Truck had no AC didn't want to go past 40mph whiper blades where falling off it was the worst rental I have ever rented

Michael S. 
Clasificación:
5.0

Everything was just perfect! Staff was ever helpful and professional as well!

Edwin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sofia V.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

greg S. 
Clasificación:
3.0

Our vehicle was disgusting, the steering wheel was sticky, cup holders had stuff in it, the paperwork from a past customer was in the truck, the seats looked like animals sat on them because of all the fur/stuff on the seats and the floors where not clean and the dashboard was dirty as well.

Aila B. 
Clasificación:
5.0

Simply Outstanding, Just like in my last comment, The young ladies were very helpful. please Keep workers there.

Joesph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha A. 
Clasificación:
3.0

Organization. Better attitudes

pamela J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

saladier A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Precious A. 
Clasificación:
5.0

El cliente no dejó un comentario.

sonya p.  |  Overall Experience 
Clasificación:
5.0

Everything was great they don't have the truck I reserved but they gave me a upgrade for free. Online pick up was great and drop off was easy

Angela G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Elene W. 
Clasificación:
1.0

Roof of uhaul had a leaking roof, and ruined 3 big boxes of my things, which was very upsetting, and cost me more money as well. And truck had lot of loud squealing sounds, when braking, and driving, it, on the two day trip from Fl to Texas, was not very secure, as I was worried, It would have mechanical problems, enroute, However, the most upsetting, was the leaking o roof, of inside wheee my boxes were, which I carefully packed, just to be ruined and wet due to Uhaul's negligence, of not upkeeping their trucks, and inspecting it to make sure it was ready for use, and this was very upsetting. I paid a lot, for this rental, and still had a loss, due to a leaky truck!

Julie S. 
Clasificación:
5.0

My first drop-off point was Matt's automotive they told me they had no room but the second drop-off location looked better equipped anyway. Because it was a few miles away I was charged an extra $2.60 which is fine by me but im sure some other people would complain about

Vincent B. 
Clasificación:
2.0

Fill your vehicles with gas after each use Provide clearer directions for those who returns a vehicle after hours For example: “Do not put the key in the box until you've completed all the directions in “uhaul.com/share””

Le T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jimmie A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn T. 
Clasificación:
3.0

Only gave me half of the moving blankets I paid for. Changed my reservation from a 20 to 26ft truck. If I wanted a 26 ft truck, I would have reserved one. Too Big. Many 20 ft on premise, but none for my "one way". Why accept my reservation if you don't have what I need.

Shawn C. 
Clasificación:
5.0

The staff was unprofessional and mostly unaware of how to assist me.

Christopher M. 
Clasificación:
5.0

great service fast pickup fast return. thanks

Joseph D. 
Clasificación:
4.0

Just continue serving new customers as you have served me.

Ora B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marshall S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arelis C. 
Clasificación:
3.0

Check in clerk not very welcoming...drop off guy was a nice guy

Randy O. 
Clasificación:
3.0

Truck had Roaches

Edgar R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalissa H. 
Clasificación:
5.0

Everybody played a role in making this transition of moving a great experience thank you very much to the staff and U-Haul as a company

Msrcos D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jamie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL G.  |  Overall Experience 
Clasificación:
5.0

Hello, Could you please check that if I lost one of my key in the front of the truck TM1768N. I appreciate your help!

Yulun X. 
Clasificación:
5.0

the entire procedure from picking up the truck to returning it went very smoothly. the ladies were helpful, and I will not hesitate to rent with U-Haul on N. Florida Ave again.

SHARON K. 
Clasificación:
4.0

Have more staff in the office to help with persons renting or returning, wait time was over 25 minutes as only 1 person there and a line of 6 people. Glad it is 24 hour but not enough indoor staff.

JENNIFER P. 
Clasificación:
4.0

El cliente no dejó un comentario.

hector H. 
Clasificación:
5.0

Very unhappy broke down on the road stuck over 6hours!!! And still charging me to dame much!! Unhappy customer,

fred C. 
Clasificación:
4.0

Having phone number go straight to the office instead of a call center.

Jessica M. 
Clasificación:
5.0

Keep on doing what you're doing smiley and greeted customer with a bright and fresh attitude give it to work place a more positive place people would love to shop

Cassandra R. 
Clasificación:
5.0

She was very patient with me and my questions, and was so very helpful in getting my 5x10 climate controlled ...

ARMANDO L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlton R. 
Clasificación:
5.0

Everything was great. When I called for help I received the information and it was correct without any attitudes. Service with a smile.

LaQuita A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOURDES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARINA P. 
Clasificación:
5.0

Great experience, Will checked me in and took my vehicle at the checkout and was very great to work with!

Hannah D. 
Clasificación:
3.0

Lots of confusion with drop off and employee choosing wrong reservation and some frustration. Someone else had to come and help.

Meghan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron R. 
Clasificación:
1.0

The truck they gave wasn't in good shape. It was out alignment, and transmission is out of shape too. I am glade that I wasn't rent that truck for long run. In short that truck definitely not safe to drive.

Ronak P. 
Clasificación:
5.0

They look lole they have a lot on there lot

Tiffany C. 
Clasificación:
4.0

Check your Gas in and Out was over charged for Gas but sent a email to customer service with photos of Gas Gauge in and Out and was credited back for overcharge .

Andy S. 
Clasificación:
5.0

No comments

Kawal R. 
Clasificación:
2.0

I waited in line for an hour. There was only one person handling checking vehicles out, and he was EXTREMELY slow. It would take him half hour to process one customer. Luckily after about 45 min of waiting Amber showed up, and she was really great. Courteous and very efficient at the same time. She saved the day

ADAM K. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS S.  |  Overall Experience 
Clasificación:
2.0

spent over 2 hours at pick up and drop off. needs more trained customer service agents. confusing pick up and drop off instructions. truck was ok but had damage to exterior lights on rear. appeared that only one of the on duty empoyees knew how to handle the front counter business. could be a great business.

jeff S. 
Clasificación:
5.0

El cliente no dejó un comentario.

brant M. 
Clasificación:
1.0

Every time I would call this location, they never answered the phone. They pick up the call and place it on hold immediately for transfer to the 800#. There were some issues that the 800 number could not address and they then transfer the call to the branch just for the branch to route the call back. As a customer this was very very very frustrating, and I will not be renting from this location again. I have never experienced this type of service from any other Uhaul.

Kendra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

sharonda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Carlos A.  |  Overall Experience 
Clasificación:
1.0

I was charged 54$ extra for the fuel. I understand that I had to refuel but 54$ is not acceptable.

Saurav P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonia W. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jossie L.  |  First Impressions 
Clasificación:
5.0

Our rental was perfect! We couldn't have asked for a better experience. Thanks much!

Margaret O. 
Clasificación:
1.0

When we dropped our truck off after hours, the return lanes were packed. We could not pull our truck in safely off of Florida avenue and had to park it along the customer parking spots. There was no one to assist, no number posted on the building for help, and we could not reach U-Haul's customer service line after over an hour of waiting. I've had good experiences with this U-Haul location in the past, but this one ensured we will never use this location again.

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Destiny M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tina v.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS A.  |  First Impressions 
Clasificación:
5.0

I do believe that this location has the absolute best customer service!!! I've rented several trucks as well over the past year!! A+++++++

Crystal M.  |  Overall Experience 
Clasificación:
5.0

Dayna was ABSOLUTELY the BEST! Upon check in we arrived very close to closing time, by the time we checked in Uhaul was closed and had issues with my pass code. I had to go through Uhaul.com which was a nightmare. Dayna then calls me from her personal phone, after hours to assist in my password not working. After my long journey from Atlanta, it was a relief to know Uhaul has AMAZING workers like Dayna! Thank you again Dayna!

TRICIA W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Yarira T.  |  First Impressions 
Clasificación:
4.0

Didn't have a hand truck for moving items into unit. Unit was in corner so could not back truck up to it. Otherwise nice experience. Very secure facility. Friendly front desk lady.

TIFFANY D.  |  First Impressions 
Clasificación:
3.0

The front desk staff were very inattentive to the customer they were chit chatting among each other as I tried talking they were playing with each other's hair took way longer than should have due to personal interactions with other staff. They need more education on customer service.

Sherry W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Diovanni C.  |  First Impressions 
Clasificación:
4.0

Attendant at the counter didn't originally explain how to get into the building. Tried to move some stuff in after office hours and could not get it. I had to go back the next day for more information of how to get into the storage facility. After that I was very satisfied. Plenty of room, and carts at entrance are super convenient to get stuff into my unit.

Dylan B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY DEE W.  |  First Impressions 
Clasificación:
3.0

The reservation I had wasn't available when I came to the office to confirm. The storage unit was locked by 9:30 with no access to unit until the morning.

Keiona M.  |  First Impressions 
Clasificación:
5.0

Would definitely use this facility should I need storage. Excellent service and clean environment

Rochelle M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WIDELKA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

myrta a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alondra S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Faloon C.  |  Overall Experience 
Clasificación:
3.0

Every time I need to speak to somebody about my storage unit they could never pull up the m25 unit no matter what we did but every month I had to make that payment and got the late fees if I didn't have it in by the 17th. Even the very next day after moving out and I went to go turn in the truck that I rented they still cannot find my information that I moved out of the unit m25. Then on the day we did rent the truck which was the 16th the young man was in the office by himself trying to handle at least 12 customers at 4:53 pm.But I feel like because everything was a rush situation he didn't understand I was looking for a one-way versus having to drop it back off in Tampa. Then after realizing he gave me the one way he said he had absolutely no one way rentals at this location even in bigger trucks but I just feel like he was just trying to rush really quickly so that he can handle the other customers in the building.

yolanda jeriesh r.  |  Overall Experience 
Clasificación:
3.0

The Storage part was find, but when I rented a 12X6 trailer from them yesterday, the trailer wasn't swept out and there was lots of sand and paper shredding in it. Very disappointed!

DENNIS Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andres C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

SUNNIVA R.  |  Overall Experience 
Clasificación:
4.0

Good service!

Deisy Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Altonette E.  |  First Impressions 
Clasificación:
5.0

Very satisfied 😊 your personal very professional nice people Thank you.

Javier R.  |  First Impressions 
Clasificación:
4.0

I only have a few problems: 1. The unit is listed as 9' high, but I don't have use of 9' due to pipes and a red line on the wall as a warning, that should be provided before renting the unit. 2. There are not enough carts in case multiple people are there loading/unloading. I went there to unload and a group had both carts, leaving nothing for anyone else. 3. People leave carts wherever they please, so they are not always in the front.

NATHAN H.  |  First Impressions 
Clasificación:
5.0

Every time I visited the facility, it was secured and clean. I felt confident in the safety of my belongings while they were kept here. I would definitely use them again; the monthly cost was well worth it!

Darlene K.  |  Overall Experience 
Clasificación:
5.0

Gracias

Robert W.  |  First Impressions 
Clasificación:
5.0

The staff was awesome! Very kind and helpful!

DYLAN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Suhail C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA G.  |  Overall Experience 
Clasificación:
5.0

She went beyond to find me a storage unit. Thank you Dayna

Nancy K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG H.  |  First Impressions 
Clasificación:
1.0

There again too many problems to list ! The place needs help !

Gary J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pattie B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THEANDRIA J.  |  First Impressions 
Clasificación:
5.0

I had issues with remembering my gate code, as well as my storage unit number  So I went inside to the office several times during my time there. All of the staff I encountered were just Fabulous. Friendly, Professional, Knowledgeable, and a pleasure to work with. Thank you for hiring the best. How about a pay raise for your employees 樂 Sincerely, Kathleen Bristol

kathleen b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE D.  |  First Impressions 
Clasificación:
5.0

Buena atención

NANCY L.  |  First Impressions 
Clasificación:
5.0

Nice customer service

OLIANT S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pauline M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ileana C.  |  Overall Experience 
Clasificación:
1.0

Dayana Rodriguez Tampa Florida location lied and said that I was still renting a storage unit there when in fact I moved out of the unit back in October 2021 just check the cameras but yet she has been billing me as if I'm still renting a unit there. She needs to be fired for committing fraud for using my information to rent a storage when she knows I've moved out

Ebony H.  |  Overall Experience 
Clasificación:
5.0

I've been storing at this U-Haul for approximately 4 years now. They've always been very helpful!

Green Orchid L.  |  Overall Experience 
Clasificación:
5.0

Muy buenos en asistencia

Olman M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ylonda B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David D.  |  Overall Experience 
Clasificación:
1.0

El personal no fue para nada amable.. incluso tuve que pagar por algo que no deje abandonado yo Quise pagar por un día y me cobraron un mes completo

Elier R.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and helpful. My only disappointment was that the biggest unit 10x10 was only 6ft high. I just moved to Florida and don't know the area, I had all of my belongings with me. If I wasn't on such a time crunch or hadn't gotten rid of most of my big stuff I would have had to go to a different storage place. Because it wouldn't have fit. I was very disappointed in that. C

Keith G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLENE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kattleone Communication K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLENE G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pauline M.  |  First Impressions 
Clasificación:
1.0

Call from Amber, was not accurate and unjustifiable. My gas was wasted for an unnecessary trip. Something else was the cause for her actions.

ROSE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elezid C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marqita M.  |  Overall Experience 
Clasificación:
5.0

Uhaul makes the whole process of renting a storage unit very easy & convenient.

Iris B.  |  Overall Experience 
Clasificación:
5.0

I loved this storage unit. Cleanly and up to date. A/c helps

rodney w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dayson D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

eduardo v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleida P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ABBAS K.  |  Overall Experience 
Clasificación:
1.0

Bad customer service. I would not go back nor recommend anyone to this location

WILSON G.  |  Overall Experience 
Clasificación:
5.0

Me encantan U Haul muy excelentes

Juana R.  |  Overall Experience 
Clasificación:
1.0

I sold me had to be cut off by a locksmith before I could move in it cost me extra $200 with the mover because of the delay and $100 for the locksmith. No one would come over to the unit and help me. One month after I moved in I got a email saying I had the inappropriate lock I was locked out of my storage unit. And I just recently got another email telling them it's urgent I need to contact them they didn't like the way I locked my unit. Will never rent from U-Haul truck or a storage unit again

Holly S.  |  Overall Experience 
Clasificación:
5.0

I LOVED the neighborhood item area idea. We could really use trash cans but there were none onsite or employees and no one ever answered the phones.

DONNA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mildred L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Curtis H.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Glenn D.  |  Overall Experience 
Clasificación:
2.0

The worker Tre was a very nice young man and helped us a lot!!! But not the female worker

Hector G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William M.  |  Overall Experience 
Clasificación:
3.0

I reserve a unit at one location, when I arrive, they said its not available, they send me to another location that had a 10x10 unit. Which was further away, meanwhile I rented a uhaul truck prior which increased my mileage and expenses. I was on Budget and it through me off.. I shouldn't have to pay for extra mileage/gas/fees when I scheduled accordingly to my home. I should get refunded. 862 201 9322 if u can call me if this is possible.. See notes on reservation..

Sabrina D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pritam M.  |  Overall Experience 
Clasificación:
3.0

Some of the staff was friendly, and the other just looks you up and down. Never answered any questions.

Maria W.  |  Overall Experience 
Clasificación:
5.0

The young lady who assisted me was professional, friendly, and knowledgeable. I had Never rented a storage unit before. I had Many questions which she knew all the answers. The unit itself was clean. I did see a rat container thingy to capture rodents as soon as I stepped in the unit. It definitely wasn't something I expected. But I guess I should be glad they have it. I am very satisfied with my unit and the cleanliness of the entire site.

kathleen b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindley H.  |  Overall Experience 
Clasificación:
5.0

I was glad to find the unit size that I needed immediately but I would have liked to have found one closer to my residence

Clem B.  |  Online Move In 
Clasificación:
5.0

The staff members were great and willing to help, but the storage units were on the smaller size because the ceiling is only 6 feet tall. I ended having to get a second unit which doubled my monthly cost.

Lidio R.  |  Overall Experience 
Clasificación:
5.0

The crew was absolutely helpful, they attended to every one of my requests. They made my move a great experience overall. I highly recommend this location to anyone that's looking for moving or storage needs.

Pritam M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Abigail M.  |  First Impressions 
Clasificación:
4.0

A young man, Tray Davis, was exceptional.

Mikayla S.  |  First Impressions 
Clasificación:
2.0

I made my reservation almost a month ago and when I arrived at the location, I was first informed the computers were down and I had to wait roughly one hour for them to come back up. When they finally came back up I was informed by the shift manager, there were no storage units available. I attempted to contact the store manager, but had no response. I next tried to contacted the GM from my cell a couple times to hopefully have the issue resolved, but no luck. I next attempted to call the GM from the store phone and she answered. I explained to her my situation, and she informed me she would make a call to the manager on shift, but never did. The GM was no help at all and never contacted me back to give me an update. Luckily one of the gentleman at the store noticed how frustrated I was because I was waiting for an hour for the computers to come back up and to then be informed there was no storage available. I also had a trailer to return and limited time and he luckily found me another storage unit. This was by far the worst UHAUL experience yet. Only good news was the gentleman on shift came through in the end!!!

JAMES A.  |  First Impressions 
Clasificación:
5.0

Excellent services great facility good staff including mr Rene Garcia Very helpful guy 👍👍👍

ANGELA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonita G.  |  First Impressions 
Clasificación:
3.0

The direction to the new storage unit wasn't user friendly. As a long term an a loyal customer, had the worst with uhaul employees. Please review my may many messages. Please advise, Andrea 813-900-4619

ANDREA D.  |  First Impressions 
Clasificación:
4.0

There were a couple of issues with my reservation. I booked the 1st week of July. However, when I arrived for my check-in I was told the storage unit I booked wasn't available. The unit I was given in replacement was smaller then I booked. At the end of the day I was still able to fit my things miraculously. The store was able to rectify the situation at the end of the day as well. The associates at this location were super understanding and helpful but the process could of been smoother.

Angeline S.  |  First Impressions 
Clasificación:
2.0

The reason for this rating is because i made my reservation three weeks before my arrival. When I got there the front person said they can see my reservation was made on 7-12-2021 but someone gave the stroage to someone else. So I was ask to return the next Day because the manager was all ready gone and they didn't had any storage available. To make the story short I'm not a happy camper

Juan V.  |  First Impressions 
Clasificación:
3.0

The storage locker was up some stairs. Very inconvenient. They also made it sound like the unit was split level. It wasn't. It made my move in harder than it had to be.

Cliff H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindley H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daron I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ERICK S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony P.  |  First Impressions 
Clasificación:
5.0

Such amazingly friendly and helpful staff!! I loved the convenience and am so thankful for such a pleasant experience!!

Morgan P.  |  Overall Experience 
Clasificación:
5.0

Thank you for calling when I did not place the lock correctly and friendly due date reminders.

Barbara P.  |  Overall Experience 
Clasificación: