Customer Reviews for U-Haul Moving & Storage of North Tampa

6,443 comentarios

10415 N Florida Ave   Tampa, FL 33612
(Btwn Bougainvillea & Fowler)

(813) 933-2821

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(813) 933-2821

10415 N Florida Ave
Tampa, FL 33612
(Btwn Bougainvillea & Fowler)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

Carlos A.  |  Overall Experience 
Clasificación:
1.0

I was charged 54$ extra for the fuel. I understand that I had to refuel but 54$ is not acceptable.

Saurav P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonia W. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAM O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jossie L.  |  First Impressions 
Clasificación:
5.0

Our rental was perfect! We couldn't have asked for a better experience. Thanks much!

Margaret O. 
Clasificación:
1.0

When we dropped our truck off after hours, the return lanes were packed. We could not pull our truck in safely off of Florida avenue and had to park it along the customer parking spots. There was no one to assist, no number posted on the building for help, and we could not reach U-Haul's customer service line after over an hour of waiting. I've had good experiences with this U-Haul location in the past, but this one ensured we will never use this location again.

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Destiny M. 
Clasificación:
5.0

Friendly and responsable people, love the experience, Faith, Mr Willis and the woman on charge to give the truck. Gracias

Lidice M. 
Clasificación:
5.0

Nothing. Wil was awesome.

Lori D. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Antonio L. 
Clasificación:
3.0

The truck had several keys that did not belong to the truck. The staff should check the trucks before handling it over to the next customer so that they can insure they are free of items.

Jacqueline O. 
Clasificación:
5.0

Staff and team in the yard were very helpful.

Michael L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shonda H. 
Clasificación:
3.0

I reserved a dolly (hand truck) for the day, but when I checked in to pick up my rental they said they did not have ANY dolly available. They said that I could drive down the road to pick one up if I wanted. They should have obtained them ahead of time from another location, considering they knew they had reservations requiring them.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMIAN B. 
Clasificación:
2.0

I reserved a van and confirmed with customer service I arrive and I there is no van. The wanted to send me to ankther location 7 kikes further away.... meanwhile you paybfor mileage. I had to argue to get a truck available, which i shouldnt have because that bigger truck burned more gas and the breaks were horrible. I had no choice because my daughter had to move by noon. I felt forced into the situation and I will not use uhaul again. The rep was nice the whole situation would have been avoided had they had the van I requested.

CHENESSA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Norma M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TaMorris W. 
Clasificación:
3.0

The truck needed an oil change BAD!! As in, 0% oil bad. Also, the tire pressures were all different and incorrect so it made the drive very rough. The back bed was never cleaned and the seats didn't move. I can't imagine someone small trying to drive it; they wouldn't be able to adjust the seat in order to drive.

Leza M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renelfis R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIGUEL C. 
Clasificación:
5.0

Keep up good work

peggy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent A. 
Clasificación:
4.0

In peak/rush hours, more staff should be available to attend people. I spend almost 1 hour to be attended. Or let available other way of pick up your vehicle/trailer.

Helio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne Y. 
Clasificación:
5.0

The representative who helped us was beyond helpful, for that reason alone, we will be back if necessary. Thanks Dayna!!!

Christopher T. 
Clasificación:
2.0

the workers were rude the woman rolled her eyes every time I asked something and the van was covered in sand in the back

Whisperlin S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adam W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alissa W. 
Clasificación:
4.0

Hire more employees for a faster customer turnover

Joel C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen P. 
Clasificación:
2.0

The staff needs to be more attentive with the customer.

Luis V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aisha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deibys P. 
Clasificación:
4.0

Clearly mark where the barcode is at for people who are picking up and dropping off equipment, when outside of office hours. Everything else was great, thank you.

April R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramonita C. 
Clasificación:
2.0

They need to hire more staff I show up on time to pick up my vehicle watch four people ahead of me we're already waiting an hour to get checked in that's just ridiculous especially during your busy season they probably should hire or figure out the staffing issue was a problem picking up and dropping off but the vehicle was fantastic

james S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaesha M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSE H. 
Clasificación:
5.0

When ppl come into your establishment to make their reservations/ whatever, just don't have/let them wait for "long periods of time", etc. Just be accurate, fast, and quick, etc. That will keep them & more people coming to your establishment & you will get good recommendations, etc.

Sylvia T. 
Clasificación:
1.0

The two workers were not very friendly or helpful. Seemed like we were bothering them

Tevin J. 
Clasificación:
5.0

only complaint is that there isn't much parking and we couldn't pull our rental out

Coby W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elliot M. 
Clasificación:
2.0

Have well running trucks that aren't death traps

Benjamin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayesh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa S. 
Clasificación:
5.0

Staff on Sunday, July 24, 2022 was amazing. Excellent customer service, very friendly, and informative. I booked that morning and it was ready right away. Checkout time was incredible. I was well pleased with all the Staff that day. Missed their names because I was in a ruff.

Lester J. 
Clasificación:
4.0

When using the contact less drop off I wasn't able to locate the barcode to scan for the location so I had to go inside to return the truck. Maybe a location of where the barcode would be would be helpful.

Tyler A. 
Clasificación:
5.0

El cliente no dejó un comentario.

tina v.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
3.0

This location needs to re-think on how to return the equipment. I was told a person would be out to receive the equipment. There was no-one. Then I was told I can leave it with the keys inside. i was not comfortable with that. A person did show up and explained they were short staffed and apologized for the delay.

Joshua N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Trevor B. 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert B. 
Clasificación:
5.0

Very easy drop off, made it fast to get out. Friendly, professional customer service.

DAVID S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katlyn K. 
Clasificación:
5.0

Parking was an issue.

Eunice C. 
Clasificación:
5.0

Easy to find and sled delivery was a breeze

Alejandro H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H.  |  Overall Experience 
Clasificación:
5.0

Nothing, staff here is always friendly and very helpful.

David L. 
Clasificación:
4.0

Great customer service!

Luvigi C. 
Clasificación:
5.0

El cliente no dejó un comentario.

George M. 
Clasificación:
2.0

The customer service is non existence. We couldn't navigate the app to create an account. There were 5 customers ahead of me. All we're having problems with the app. There were 3 staff peopke to help & they were in no hurry to accommodate any of the customers. Finally a guy started to help us, then turned to another customer & started talking to him, leaving me to just stand & wait on him. Finally, we got the keys to the Van. When we started it a message came up that the oil needed changing & there was low pressure in one of the tires. We Went back in to report it. A ln employee came out & checked the oil. He said it needed changing which they would do later. Asked about the low tire pressure, He said “all of the rentals will show that message as there is a problem with the sensors. This was the A very bad EXPERIENCE. The manager was standing there & she was no better. The entire staff needs a remedial class in customer service, or termination. I will not be using your Company again.

Stephanie H. 
Clasificación:
1.0

Have more than one employee working the front desk. And let the customers know as walking in that if you did a online reservation their are still a few more steps you need to do. This was the worst experience for me ever with U-Haul and i won't be returning

Brandi D. 
Clasificación:
5.0

Great customer service and efficient process overall

JORDAN C. 
Clasificación:
5.0

1. Have Initial location (in Hot Springs, Arkansas) get truck to site which it could have done. 2. Have initial site not make excuses or blame another customer for not having my unit on site as contracted. 3. Have corporate adjuster listen to my issues and discount the cost to me for the extra time, money and inconvenience due solely to uhaul not meeting the terms of its contract. 4. Most importantly, have the corporate adjuster at least act like uhaul was sumpathic (if not actually sorry) for its screw-up instead of telling me "what I had to do and what I would get". Bad business, uhaul.

FRANK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS A.  |  First Impressions 
Clasificación:
5.0

I WILL ONLY SAY THAT I AS A FEMALE IN THE DARK FELT EXTREMELY UNCOMFORTABLE WITH ALL THE PICS I NEEDED TO TAKE AS I WAS ALONE. MAYBE LET THIS BE KNOWN ITS NOT DROP AND GO. CAMERAS MAY BE THERE BUT DO NOT PRODUCT ONES SAFETY

Crystal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scarlet A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayanna H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector B. 
Clasificación:
5.0

The staff is great and very helpful. The online system is not very customer friendly when it comes to the id photos but other than that everything is great

April G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristina C. 
Clasificación:
5.0

The young men were very professional and friendly!

Ruth P. 
Clasificación:
5.0

I do believe that this location has the absolute best customer service!!! I've rented several trucks as well over the past year!! A+++++++

Crystal M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CLEVANT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine B. 
Clasificación:
5.0

Dayna was ABSOLUTELY the BEST! Upon check in we arrived very close to closing time, by the time we checked in Uhaul was closed and had issues with my pass code. I had to go through Uhaul.com which was a nightmare. Dayna then calls me from her personal phone, after hours to assist in my password not working. After my long journey from Atlanta, it was a relief to know Uhaul has AMAZING workers like Dayna! Thank you again Dayna!

TRICIA W.  |  Overall Experience 
Clasificación:
5.0

Make sure no mechanical lights are on,the tire light stayed on, so clearly no one physically checked truck in.

Alonzo W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmie W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Yarira T.  |  First Impressions 
Clasificación:
4.0

Didn't have a hand truck for moving items into unit. Unit was in corner so could not back truck up to it. Otherwise nice experience. Very secure facility. Friendly front desk lady.

TIFFANY D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Leigh J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Madelynn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
5.0

Very professional operation. Was greeted upon arrival and directed to drop off spot in yard to unhook trailer. U-Haul rep actually uhnooked the trailer for me, told me I was all set and asked if I would like a paper receipt in addition to the online one, which he picked up in the office and handed to me. Great customer service overall.

John K. 
Clasificación:
1.0

I returned a rental truck at store 786051. I paid a cash deposit of $100. My rental was $29.05. The store doesn't have change to give me and they are telling me to come back. I have the exact change of $29.05. The rep refuses to accept the exact change stating its gonna mess up her system. She's telling me to come back later in the day. Gas is too expensive! I should not be inconvenienced when I have the exact amount to pay.

Shannon L. 
Clasificación:
1.0

The online is terrible overcharge me I return the truck on time if they charge me for 3 days and ready for one day then I got a text saying that I have 4 hours to bring it back when I rented it for 24 hours after staying on hold for an hour and a half to speed the customer service they finally straighten it out then I turned in the truck on time only to get a statement saying that I didn't turn into 3 days later

Arthur F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith D. 
Clasificación:
5.0

Dropped off at night during a storm. Everything looked well posted with instructions to drop off using mobile phone.

VAnikol N. 
Clasificación:
3.0

The front desk staff were very inattentive to the customer they were chit chatting among each other as I tried talking they were playing with each other's hair took way longer than should have due to personal interactions with other staff. They need more education on customer service.

Sherry W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Diovanni C.  |  First Impressions 
Clasificación:
1.0

Terrible location. Terrible service. Truthfully no service at all. I came in around 9 am to place my things in storage that I had a reservation for and they said they rented out my space. What? So I had to go and find a storage unit somewhere else. Meanwhile we called the 1800 number and they said that space was still available. So I don't know what they're trying pull. So I inconveniently placed my things in another storage place and came back on time to return the truck at 12:55 and waited in line until 1:19 and was charged an extra day when it was due at 1:04. When I spoke with them about this added charge the customer service agent said she will talk to the manager and wrote a note on a piece of paper. I explained that that would not fix the problem at all. So today, days later I still have a charge for an extra day. If I could give zero stars I would. Terrible customer service. I'll make sure people know about this location.

Jean Pablo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
4.0

Attendant at the counter didn't originally explain how to get into the building. Tried to move some stuff in after office hours and could not get it. I had to go back the next day for more information of how to get into the storage facility. After that I was very satisfied. Plenty of room, and carts at entrance are super convenient to get stuff into my unit.

Dylan B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY DEE W.  |  First Impressions 
Clasificación:
3.0

The reservation I had wasn't available when I came to the office to confirm. The storage unit was locked by 9:30 with no access to unit until the morning.

Keiona M.  |  First Impressions 
Clasificación:
5.0

Would definitely use this facility should I need storage. Excellent service and clean environment

Rochelle M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WIDELKA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

myrta a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alondra S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Faloon C.  |  Overall Experience 
Clasificación:
3.0

Every time I need to speak to somebody about my storage unit they could never pull up the m25 unit no matter what we did but every month I had to make that payment and got the late fees if I didn't have it in by the 17th. Even the very next day after moving out and I went to go turn in the truck that I rented they still cannot find my information that I moved out of the unit m25. Then on the day we did rent the truck which was the 16th the young man was in the office by himself trying to handle at least 12 customers at 4:53 pm.But I feel like because everything was a rush situation he didn't understand I was looking for a one-way versus having to drop it back off in Tampa. Then after realizing he gave me the one way he said he had absolutely no one way rentals at this location even in bigger trucks but I just feel like he was just trying to rush really quickly so that he can handle the other customers in the building.

yolanda jeriesh r.  |  Overall Experience 
Clasificación:
3.0

The Storage part was find, but when I rented a 12X6 trailer from them yesterday, the trailer wasn't swept out and there was lots of sand and paper shredding in it. Very disappointed!

DENNIS Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andres C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

SUNNIVA R.  |  Overall Experience 
Clasificación:
4.0

Good service!

Deisy Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Altonette E.  |  First Impressions 
Clasificación:
5.0

Very satisfied 😊 your personal very professional nice people Thank you.

Javier R.  |  First Impressions 
Clasificación:
4.0

I only have a few problems: 1. The unit is listed as 9' high, but I don't have use of 9' due to pipes and a red line on the wall as a warning, that should be provided before renting the unit. 2. There are not enough carts in case multiple people are there loading/unloading. I went there to unload and a group had both carts, leaving nothing for anyone else. 3. People leave carts wherever they please, so they are not always in the front.

NATHAN H.  |  First Impressions 
Clasificación:
5.0

Every time I visited the facility, it was secured and clean. I felt confident in the safety of my belongings while they were kept here. I would definitely use them again; the monthly cost was well worth it!

Darlene K.  |  Overall Experience 
Clasificación:
5.0

Gracias

Robert W.  |  First Impressions 
Clasificación:
5.0

The staff was awesome! Very kind and helpful!

DYLAN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Suhail C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA G.  |  Overall Experience 
Clasificación:
5.0

She went beyond to find me a storage unit. Thank you Dayna

Nancy K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG H.  |  First Impressions 
Clasificación:
1.0

There again too many problems to list ! The place needs help !

Gary J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pattie B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THEANDRIA J.  |  First Impressions 
Clasificación:
5.0

I had issues with remembering my gate code, as well as my storage unit number  So I went inside to the office several times during my time there. All of the staff I encountered were just Fabulous. Friendly, Professional, Knowledgeable, and a pleasure to work with. Thank you for hiring the best. How about a pay raise for your employees 樂 Sincerely, Kathleen Bristol

kathleen b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE D.  |  First Impressions 
Clasificación:
5.0

Buena atención

NANCY L.  |  First Impressions 
Clasificación:
5.0

Nice customer service

OLIANT S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pauline M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ileana C.  |  Overall Experience 
Clasificación:
1.0

Dayana Rodriguez Tampa Florida location lied and said that I was still renting a storage unit there when in fact I moved out of the unit back in October 2021 just check the cameras but yet she has been billing me as if I'm still renting a unit there. She needs to be fired for committing fraud for using my information to rent a storage when she knows I've moved out

Ebony H.  |  Overall Experience 
Clasificación:
5.0

I've been storing at this U-Haul for approximately 4 years now. They've always been very helpful!

Green Orchid L.  |  Overall Experience 
Clasificación:
5.0

Muy buenos en asistencia

Olman M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ylonda B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David D.  |  Overall Experience 
Clasificación:
1.0

El personal no fue para nada amable.. incluso tuve que pagar por algo que no deje abandonado yo Quise pagar por un día y me cobraron un mes completo

Elier R.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and helpful. My only disappointment was that the biggest unit 10x10 was only 6ft high. I just moved to Florida and don't know the area, I had all of my belongings with me. If I wasn't on such a time crunch or hadn't gotten rid of most of my big stuff I would have had to go to a different storage place. Because it wouldn't have fit. I was very disappointed in that. C

Keith G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLENE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kattleone Communication K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLENE G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pauline M.  |  First Impressions 
Clasificación:
1.0

Call from Amber, was not accurate and unjustifiable. My gas was wasted for an unnecessary trip. Something else was the cause for her actions.

ROSE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elezid C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marqita M.  |  Overall Experience 
Clasificación:
5.0

Uhaul makes the whole process of renting a storage unit very easy & convenient.

Iris B.  |  Overall Experience 
Clasificación:
5.0

I loved this storage unit. Cleanly and up to date. A/c helps

rodney w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dayson D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

eduardo v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleida P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ABBAS K.  |  Overall Experience 
Clasificación:
1.0

Bad customer service. I would not go back nor recommend anyone to this location

WILSON G.  |  Overall Experience 
Clasificación:
5.0

Me encantan U Haul muy excelentes

Juana R.  |  Overall Experience 
Clasificación:
1.0

I sold me had to be cut off by a locksmith before I could move in it cost me extra $200 with the mover because of the delay and $100 for the locksmith. No one would come over to the unit and help me. One month after I moved in I got a email saying I had the inappropriate lock I was locked out of my storage unit. And I just recently got another email telling them it's urgent I need to contact them they didn't like the way I locked my unit. Will never rent from U-Haul truck or a storage unit again

Holly S.  |  Overall Experience 
Clasificación:
5.0

I LOVED the neighborhood item area idea. We could really use trash cans but there were none onsite or employees and no one ever answered the phones.

DONNA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mildred L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Curtis H.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Glenn D.  |  Overall Experience 
Clasificación:
2.0

The worker Tre was a very nice young man and helped us a lot!!! But not the female worker

Hector G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William M.  |  Overall Experience 
Clasificación:
3.0

I reserve a unit at one location, when I arrive, they said its not available, they send me to another location that had a 10x10 unit. Which was further away, meanwhile I rented a uhaul truck prior which increased my mileage and expenses. I was on Budget and it through me off.. I shouldn't have to pay for extra mileage/gas/fees when I scheduled accordingly to my home. I should get refunded. 862 201 9322 if u can call me if this is possible.. See notes on reservation..

Sabrina D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pritam M.  |  Overall Experience 
Clasificación:
3.0

Some of the staff was friendly, and the other just looks you up and down. Never answered any questions.

Maria W.  |  Overall Experience 
Clasificación:
5.0

The young lady who assisted me was professional, friendly, and knowledgeable. I had Never rented a storage unit before. I had Many questions which she knew all the answers. The unit itself was clean. I did see a rat container thingy to capture rodents as soon as I stepped in the unit. It definitely wasn't something I expected. But I guess I should be glad they have it. I am very satisfied with my unit and the cleanliness of the entire site.

kathleen b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindley H.  |  Overall Experience 
Clasificación:
5.0

I was glad to find the unit size that I needed immediately but I would have liked to have found one closer to my residence

Clem B.  |  Online Move In 
Clasificación:
5.0

The staff members were great and willing to help, but the storage units were on the smaller size because the ceiling is only 6 feet tall. I ended having to get a second unit which doubled my monthly cost.

Lidio R.  |  Overall Experience 
Clasificación:
5.0

The crew was absolutely helpful, they attended to every one of my requests. They made my move a great experience overall. I highly recommend this location to anyone that's looking for moving or storage needs.

Pritam M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Abigail M.  |  First Impressions 
Clasificación:
4.0

A young man, Tray Davis, was exceptional.

Mikayla S.  |  First Impressions 
Clasificación:
2.0

I made my reservation almost a month ago and when I arrived at the location, I was first informed the computers were down and I had to wait roughly one hour for them to come back up. When they finally came back up I was informed by the shift manager, there were no storage units available. I attempted to contact the store manager, but had no response. I next tried to contacted the GM from my cell a couple times to hopefully have the issue resolved, but no luck. I next attempted to call the GM from the store phone and she answered. I explained to her my situation, and she informed me she would make a call to the manager on shift, but never did. The GM was no help at all and never contacted me back to give me an update. Luckily one of the gentleman at the store noticed how frustrated I was because I was waiting for an hour for the computers to come back up and to then be informed there was no storage available. I also had a trailer to return and limited time and he luckily found me another storage unit. This was by far the worst UHAUL experience yet. Only good news was the gentleman on shift came through in the end!!!

JAMES A.  |  First Impressions 
Clasificación:
5.0

Excellent services great facility good staff including mr Rene Garcia Very helpful guy 👍👍👍

ANGELA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonita G.  |  First Impressions 
Clasificación:
3.0

The direction to the new storage unit wasn't user friendly. As a long term an a loyal customer, had the worst with uhaul employees. Please review my may many messages. Please advise, Andrea 813-900-4619

ANDREA D.  |  First Impressions 
Clasificación:
4.0

There were a couple of issues with my reservation. I booked the 1st week of July. However, when I arrived for my check-in I was told the storage unit I booked wasn't available. The unit I was given in replacement was smaller then I booked. At the end of the day I was still able to fit my things miraculously. The store was able to rectify the situation at the end of the day as well. The associates at this location were super understanding and helpful but the process could of been smoother.

Angeline S.  |  First Impressions 
Clasificación:
2.0

The reason for this rating is because i made my reservation three weeks before my arrival. When I got there the front person said they can see my reservation was made on 7-12-2021 but someone gave the stroage to someone else. So I was ask to return the next Day because the manager was all ready gone and they didn't had any storage available. To make the story short I'm not a happy camper

Juan V.  |  First Impressions 
Clasificación:
3.0

The storage locker was up some stairs. Very inconvenient. They also made it sound like the unit was split level. It wasn't. It made my move in harder than it had to be.

Cliff H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindley H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daron I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ERICK S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony P.  |  First Impressions 
Clasificación:
5.0

Such amazingly friendly and helpful staff!! I loved the convenience and am so thankful for such a pleasant experience!!

Morgan P.  |  Overall Experience 
Clasificación:
5.0

Thank you for calling when I did not place the lock correctly and friendly due date reminders.

Barbara P.  |  Overall Experience 
Clasificación:
5.0

EVERY TIME I GO AND RESERVE A UHAUL TRUCK, AND OR NEED A STORAGE UNIT THE EMPLOYEES ARE NICE, FUNNY AND VERY MUCH PROFESSIONAL, AND THE PROPERTY IS VERY CLEAN IN MY BOOK BUT SOMETIMES THERE IS A LONG LINE BUT I PREFER THIS LOCATION IT'S VERY CONVENIENT FOR ME AND MY NEEDS THANK YOU UHAUL . IF I NEED THESE SERVICES AGAIN I WILL BE BACK GET THAT☺☺

Allison N.  |  Overall Experience 
Clasificación:
3.0

I was unhappy with my exit. I live out of state I sent my daughter to get my stuff out. I spoke with the staff. I was never told I had to be present or take pictures. No one helped my properly. They were promises made none kept.

Keisha M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

robert c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan M.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Brian P.  |  Overall Experience 
Clasificación:
5.0

Great everything was

Earl k.  |  First Impressions 
Clasificación:
5.0

Never rented a storage unit before and was nervous but this was great. I also really liked the mobile process so I could skip the lines.

Ashley H.  |  Online Move In 
Clasificación:
5.0

Accessible, clean, secure

ABBAS K.  |  First Impressions 
Clasificación:
5.0

Thank you!! Now happy to be in my new home 😍

pamela m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES N.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

ADAM B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS A.  |  First Impressions 
Clasificación:
5.0

thank you u-haul.

Aref A.  |  Overall Experience 
Clasificación: