I clearly asked the clerk about renting a hitch cost if the fee for one day or for whole renting period and she replied clearly saying that â€œ It's one time payment of $5.00 not for each dayâ€ but they charged me $30.00 rent fee for a $15.00 worth of piece. How nice Uhaul. Thanks for ripping me offKenan S.
Customer Reviews for U-Haul Moving & Storage of North Pompano
Pompano Beach, FL 33064
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Cambio de propano
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Cynthia H.
El cliente no dejó un comentario.Mike H.
I could not do my check out online. My order was not associated with my account. So I took pics and returned the truck. Everything was good during the trip.Marcello A.
Explain the electronic return check in a bit betterJohn S.
El cliente no dejó un comentario.vasile M.
Friendly peopleHantz G.
El cliente no dejó un comentario.LUIS C.
A pleasure to rent from.WAYNE G.
Super friendly people and well maintained equipment. The best UHaul aroundRoland C.
Don't remember the employee's name that helped me that day but, they were very rude, absolutely had no knowledge of the equipment and prices were different upon arriving as opposed to when we spoke on the phone.Frank V.
El cliente no dejó un comentario.Maria R.
El cliente no dejó un comentario.Pierre M.
The people in the inside were amazing and so friendly. I really wasn't looking forward to moving stuff but they change my mind! I wish i knew the lady name that directly helped me because she was amazing!!Marcelle W.
The two ladies working were very helpful and accommodating.louis L.
The staff is always efficient and kind. Thank you!Ciara B.
Everyone I have spoken to was very friendly, great customer serviceChriss C.
El cliente no dejó un comentario.JERRYL M.
El cliente no dejó un comentario.Pierre M.
I reach out to customer services to get help from road side assistance way the call 3 hours after I call locks smith to get this rental van open No one reach out to me at this point after only $290 out of packet is crazyLuis N.
Clarified explicitly during phone reservation that I was renting a Sprinter like cargo van as pictured on your web site and in the store. The location did not have that but a regular van or box truck. I needed the room so it was the box truck instead. But, that was $1.00 or mile, not $0.69. Misled and spent more than expected.Terry G.
El cliente no dejó un comentario.JORGE C.
El cliente no dejó un comentario.Boris L.
El cliente no dejó un comentario.Ciara B.
The technology of returning a truck after hours is clear and precise.Krishna G.
El cliente no dejó un comentario.lauro M.
El cliente no dejó un comentario.Ademir G.
El cliente no dejó un comentario.Keslene E.
El cliente no dejó un comentario.Chris S.
El cliente no dejó un comentario.Alphonse W.
El cliente no dejó un comentario.Ana C.
Best uhaul rental crew I have ever rented from.Marc D.
El cliente no dejó un comentario.Yvener S.
Easy and pleasant, awesome customer service will definitely return. It was greatamy T.
El cliente no dejó un comentario.Cynthia L.
Excellent customer service, easy to work with friendly associates and no problems with truck at all.Kimberly A.
Manager has a terrible actitud, very disrespectful. He needs classes how to treat costumers. I've been there twice and he is always the same, he does NOT know how to talk to people.TONY A.
El cliente no dejó un comentario.Patrick J.
Storage dirty with oil and grease I did damage my bedspread to not get dirty my the furniture, very bad attention. No body care that location.Roberto H.
There's no need for improvement excellent serviceKeisha M.
The only thing I didn't like was to return the truck. I did the entire process through the app and when I left the truck key at the office, the two employees who were there didn't bother to get up and still didn't receive me cordially shouting at me where I should leave the key.Lucio P.
Fast, efficient and ver friendly.Ahmed M.
El cliente no dejó un comentario.ANTOINETTE B.
El cliente no dejó un comentario.ANTHONY W.
Love ðŸ’˜Flavia S.
Excellent serviceScott M.
El cliente no dejó un comentario.Carleen U.
Terrible customer serviceTONY A.
nothing - was great !!! friendly, fast service equipment clean & in great shape nice selection of boxes/packing materialsTheodore L.
El cliente no dejó un comentario.Sergio G.
PerfectADRIANA REGINA P.
No improvement neededMamie J.
This has been the Uhaul Rental facility I go to every time I need a Uhaul. Absolutely love this location! Highly recommendedSarah M.
Office Staff was informative and helpful, thank you for all your help will be back soon!Hector P.
El cliente no dejó un comentario.Morena V.
El cliente no dejó un comentario.Kenneth D.
El cliente no dejó un comentario.Rachel V.
El cliente no dejó un comentario.JOHN F.
Good truck but not friendly customer serviceChristian L.
El cliente no dejó un comentario.Natalia A.
people are very nice and helpfulMary F.
Very good customer service.MARICHU S.
Area where trucks are kept needs to be paved. Gets muddy when it rainsCARNAL W.
El cliente no dejó un comentario.FOUED H.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Costantino P.
Staff were friendly, helpful and amazing.Osny D.
El cliente no dejó un comentario.Jim F.
El cliente no dejó un comentario.flavio D.
Customer service was horrible, it was my 1st time using the app and i asked the employee a question and he was extremely rude. When i returned the van there was another employee outside and i asked where should i leave the keys and he answered "I dont care".Cesar N.
El cliente no dejó un comentario.Oscar Renato M.
El cliente no dejó un comentario.Emma B.
The woman who helped up was excellent. She was easy to work with, answered all our questions. The man who was there was rude, short and unhelpful. Very sorry he really left a negative impression with us on our entire experiene.Diana R.
Verify that the wheel straps are well maintained and not cut or damaged. But aside from that I brought my issue to uhauls attention and they fixed it that same dayEMMANUEL N.
El cliente no dejó un comentario.Joseph N.
Everything from check in and hook up to return was simple. Recommend reservation on equipment you need. Website was relatively easy to follow.Thomas D.
nice friendly people ...:)Mary F.
El cliente no dejó un comentario.Dalmo P.
That the equipment be carefully checked by the employees so what happened to us won't happen to anyone else., My wife noticed when I was backing up the cargo trailer had a flat tire and when checking the other tires found a screw in it had to place a roadside ticket putting us back three hours. Also they need to answer the phones quicker thank 18 minutes.angel V.
El cliente no dejó un comentario.Kimberley S.
They need staff with manners and professionalism, I went to this location and they told me that they didn't have no trucks available, they told me to call a 1800 number, I left And called that number, I was told over the phone that this location were I was before have the trucks I needed, so I went back and they told me to make the line, I did and when it was my turn The attendant starte taking care of the person behind me and kept me waiting, and when I complained they told me I could leave if I didn't like it, horrible people, I don't recommend this locationANAHY V.
El cliente no dejó un comentario.Cassio A.
The guy who works there was kind upset for no reason and screaming on me like crazy, he just left and made me pickup the trailer by myself on the back of the store, so when I pull that in front he had his phone ready to record me in case I tried to fight him. I can say he definitely doesn't know how to treat a customer. The trailer also was not ready and had a flat tire on it. I have rented at the same place another time and had a great experience with other people who were working there that day.JORDANO S.
El cliente no dejó un comentario.Dana B.
Hire employee with at least minimum customer service Experience. Install camera to make sure they don't do anything ilegal on the property.fernanda S.
Made everything so easyBarbara N.
Everything was perfect until I went to deliver the vehicle back. When I pulled in, there was no one outside to check me out or direct me where to go. I figured I needed to go inside to return the vehicle. While waiting in line, the gentlemen who was supposed to be outside helping me return the vehicle was standing at the door tapping his foot and shouting sarcastic comments across the store. When I called him out for being a Dick, he got hostile and told me to get lost. I would have given a perfect rating had it not been this gentlemen not remembering how much customer service matters and just being an overall ass for no good reason.ANTHONY A.
El cliente no dejó un comentario.Scott S.
El cliente no dejó un comentario.HANTZ G.
Appreciate you guys !Alandra D.
Always a pleasureFrank P.
El cliente no dejó un comentario.JOAO P.
El cliente no dejó un comentario.Adam C.
No complaints, very satisfied customer. Great job!Alva L.
Everything was greatMitchell J.
Upon arrival was ignored by woman on phone with her family. Continued to ignore us for several minutes. Male counterpart came in and assisted us. Appliance Dolly reserved was not available and he was unwilling to find one for us telling us he didn't have the phone number for any other uhaul to find an available one. This caused us to have to run around to find one and cost us an extra hour of moving labor. While driving Could not reach this facility by phone for very important question regarding tolls.Brett I.
El cliente no dejó un comentario.Stanley M.
El cliente no dejó un comentario.Vincent P.
I felt that I was treated fairly. The manager is a little gruff, but his heart's in the right place.JOHN B.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!