Customer Reviews for U-Haul Moving & Storage of North Pittsburgh

859 comentarios

996 W View Park Dr   Pittsburgh, PA 15229
(At the entrance of the West View Park Shopping Center)

(412) 307-4977

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(412) 307-4977

996 W View Park Dr
Pittsburgh, PA 15229
(At the entrance of the West View Park Shopping Center)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Employee didn't tell me there was another access door that was much closer to my unit. Other than that it was great.

Spencer W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Garland D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H.  |  First Impressions 
Clasificación:
5.0

The young men who signed us up were professional and courteous. Very pleasant experience.

ROSEMARY B.  |  First Impressions 
Clasificación:
3.0

The tank was not filled to what it was stated on my contract. I was required to fill the take more than what it was given to me. I used less mileage than estimated and I dd not receive a refund for overpaying. The staff seems a little indifferent to customer service or making sure the closes out are done appropriately.

SHINIC D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kailin T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K.  |  First Impressions 
Clasificación:
5.0

I would use them again! Very friendly and helpful!

Heidi A.  |  Overall Experience 
Clasificación:
4.0

Very pleased with overall accommodations. Only reason for not " Excellent " rating is due to communication. Phone accessibility/communication with customer service agent's with reservations, issues, consistency of information details between agents. Issues Mostly in regards to 800 contacts, a couple local. Thank you for new well established, clean, convenient, accommodating facility in West View , PA

Janice K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Iesha T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KATE K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn T.  |  Overall Experience 
Clasificación:
3.0

Staff is very nice. Just not trained well. They Are Young and newly hired. No one is in the sales area when a customer arrives. General manager was present once. Did not engage. They do seem help among one another. This is great because they are truely supportive of one another and try hard to address issues.

Linda R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan S.  |  Overall Experience 
Clasificación:
3.0

Need to hire more people. Also get better looks, my kea actually broke off when I tried to use it; I have to use my own look????!!!!!

Laurie M.  |  First Impressions 
Clasificación:
4.0

The main garage doors were in need of repairs too often!

jeff h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori C.  |  First Impressions 
Clasificación:
5.0

Staff was very friendly and helpful!!!

Brooke M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory C.  |  First Impressions 
Clasificación:
5.0

Our customer service rep was great. He was friendly, helpful and informative.

Julie K.  |  First Impressions 
Clasificación:
4.0

Easy access and convenience.

ben f.  |  First Impressions 
Clasificación:
5.0

Staff and the facility were fantastic

Michael T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley G.  |  First Impressions 
Clasificación:
5.0

The employee was extremely helpful! I had trouble getting in at first and he explained the process, then walked me to my unit, when I realized the unit I had rented was too small for my needs he took his time working with me to figure out what unit would work best for what I needed and then quickly re-did the contract to update the unit. Thank you so much!

Victoria L.  |  First Impressions 
Clasificación:
5.0

Employees were very good with me and explained everything in great detail. Facility is convenient and well maintained.

Michael T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail R.  |  First Impressions 
Clasificación:
5.0

They are very considerate and helpful

Mary F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lauren k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRUCE J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HELEN S.  |  First Impressions 
Clasificación:
5.0

Christian was very helpful with us getting our move from the u box to a storage unit 10x10. Everyone was pleasant and easy to work with.

Joan M.  |  First Impressions 
Clasificación:
4.0

Lengthy process to check-in... ended up needing counter help due to long wait and lack of communication with online representative and return was even more lengthy and frustrating... was told in advance to "just park it in the return area and put the keys in the dropbox", but then ended up needing multiple pictures and information from vehicle which was no longer accessible without keys to turn on dashboard indicators. This should have been clearly advised IN ADVANCE, perhaps when checking in, to save time and frustration. Specific steps for arrival and entering storage area- entering code to disarm, opening/closing garage, breaking temporary 'lock' (zip-tie), entering code when leaving, etc... should be posted in garage area. Some things have instructions but nowhere could I find a complete checklist of what all I was supposed to do. **Also, the speed-bump in parking lot is unusually high and scraped the underside edge of passenger side/door area. Who should I contact regarding damages?? I was advised inside by employee that U-haul installed that.

Ingrid P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura S.  |  First Impressions 
Clasificación:
5.0

The pricing is good but only because I got a promotion and I am planning for short term use

JOYCE A.  |  First Impressions 
Clasificación:
4.0

I asked for 24hour access to drop off music equipment after playing shows. I tried 3 different keypads at approximately 1:28 am 4/24 and It tells me access denied. So I had to lug equipment down 2 flights of stairs and woke my kids and neighbors. The person that checked me into the facility took me to the computer and personally set me up for 24 hour access.

Daniel Y.  |  Online Move In 
Clasificación:
5.0

Easy access. Clean facility.

William H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly C.  |  First Impressions 
Clasificación:
5.0

The general manager Amy at the West View u-haul is the prime example of customer service excellence. She was kind and informative on assisting me with my storage purchase. I am happy with my rental unit and will recommend my friends to your services.

RODNEYW G.  |  First Impressions 
Clasificación:
4.0

I am a bit confused on the need for a PIN number? Is this only for access at times where staff is not on site?

john d.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lena F.  |  First Impressions 
Clasificación:
4.0

The online system made it seem as though I could move in without interacting with an employee. Luckily there was someone there to set me up but that was not made clear at all with the instructions.

Katheryn K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

mark f.  |  First Impressions 
Clasificación:
5.0

very nice new facility

jeff h.  |  First Impressions 
Clasificación:
5.0

The service rep was excellent, I believe his name was Joshua or Josh, very friendly and helpful. An excellent employee.

karen s.  |  First Impressions 
Clasificación:
5.0

General manager and all staff were very helpful and professional.

Kim H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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