Absolutely the best place to rent from & stor at! Great caring managers & appreciate all their support, understanding & kindness! Thank you once again!
Debbie D.Customer Reviews for U-Haul Moving & Storage of North Pensacola
Testimonials From Recent Customers
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¡Gracias!
William K S.Great service and people to work with.
KARL S.We want to thank God and the owners for their services and kind and pleasant atmosphere. 💯
Wilheminia G.Mike & Christian were friendly & professionals.
Donald S. | Overall ExperienceWell everything was done with courtesy and professionalism. I will always use this location going forward and recommend to others . This was my first time using a uhual.
Ledonia B.Well ran and organized. Would highly recommend this location and I will be returning there
Gregory G.Everything was wonderful
Ezell W.The customer parking situation and the truck pkup/ return area is very limited, so small and limited that my wife would not even drive into their lot, choosing instead to park in a vacant lot near-by.
Gary S.I have no complaints.
NICOLE G.I had also priced a storage room with Life Storage but U-Haul offered a storage room free with the truck rental. I was looking at $80+ per month for a 5x10, and wasn't sure if I would be out in one month. Your rates were about the same price for a 10x10. So it worked out well for me even if I had to stay there n storage. As it turned out I didn't. Thank you for helping me with this transition.
David S. | Overall ExperienceThe representativ3e at this location was efficient and professional. The truck was in great condition and the rep focused on great care of us and our ride.
Chris B.Very pleasant staff.
Gene E. | Overall ExperienceActually have the staff be professional and help the customers… staff watched me and my family struggle getting the truck in the small parking lot at your location 7835 N Davis highway. Pensacola Fl. Staff watched me back into an aluminum water drain pole attached to the building. They came out and directed the other customers out of the parking space in their vehicle. But me and my family struggled, while they watched. I found that very unprofessional of the staff not helping us, yet we spent our money helping your company out… I will not be returning to Uhaul for any more services.
TONDRE M.The people behind the desk were very helpful. They quickly found my order and I was on my way. I was supposed to pick up with no contact but as usual the app did not or could not find my location.
CORNELIA C.Exceptional customer service! Quick and easy process.
SEAN F.Thank you!!!
Marsha B. | Overall ExperienceIt was so easy to sign up for a storage unit, the sign-in code, the drive back to the storage unit, the map showing me where the unit was located, the key to lock it up, the carts to put my boxes on..,everything was super simple!!!
Janene D. | First ImpressionsNOTHING!! I would not rent from any other location then from this location. Always clean, well kept, landscaped beautifully and I have never had an issue with management or equipment. Management is wonderful very kind and professional.
LORIA D.Less people behind the counter coughing their lungs out during a pandemic. Improve your self check in. It was worthless. I still had to go inside and be around someone behind the counter (lady) coughing. A lot. Extremely terrible self check in system. Embarrassingly bad.
Mitchell B.My family and I thorougly enjoyed doing business with this establishment. Friendly, professional, helpful. Gracias.
dennis h. | Overall ExperienceVery helpful staff
Carol C. | First ImpressionsStaff was extremely helpful and friendly
Robert A. | First ImpressionsBoth locations I went to on Davis was nice I would highly recommend each ones
DENISE W.Excellent management team. Convenient location.
William M. | Overall ExperienceAwesome customer service
BRIAN M.There is nothing to improve! This location is amazing with prompt service and friendly staff!
PETER J.ThevStaff at this location is very friendly & helpful
LESLEY T.I ordered a U-Haul and when I arrived to pick it up they didn't have one for me. I flew in from Pittsburgh and took an Uber from the airport to this location and they had no truck. They made me wait while I had movers at my house. Then they said to take another Uber to a different U-Haul location 20 minutes away. No discount or anything for this inconvenience.
JAMES B.well maintained and easy access for loading and unloading
Ron H. | Overall ExperienceVery friendly staff with quick and easy service!
TASHARA G.Fast, professional service
LAKISHA R.Yes , just a little more than I want to pay .over all good
ARLEEN M.Self check in and out was not a pleasant experience
edward O.Best and nicest UHAUL ever!
Laurie H. | Overall ExperienceOutstanding service
adrianne h. | Overall ExperienceOffer 24/7 access to your units.
DONALD S.I was very fortunate to find a storage unit & truck at the end of the month. Good people running that U-Haul & will use them in the past. No hidden fees, just straight up.
Donald S. | First ImpressionsGreat price
Tom S. | First ImpressionsThe mobile app is BAD. Why ask for additional contacts and not say your going to call them to verify??
Daniel C.Best Uhaul I have ever been to.
Joseph O. | Overall ExperienceMike and Christina Harris are good people and I enjoy doing business with them. I am a returning customer. I have utilized the storage facilities, U-Haul rentals and purchased my moving supplies and lock from them as well. One stop shop. Also I feel safe utilizing their facility and knowing that my personal property is protected and safe as well in their climate control gated facility. Highly recommended and see you again for my next moving needs.
Karen L. | Overall ExperienceMr & Mrs Harris are two beautiful people. I can't thank you enough for everything. I would recommend their location to anyone in need of storage or truck rentals.
Tameka H. | Online Move InIt was very clean and the staff was very helpful and friendly keep up the great job.
Laquita G. | Overall ExperienceI have not called the location yet, but I was charged for use of the Utility Doll. I thought since it was in the truck use was included in the rental cost. I did not like all the App and or emails for all the transaction. Every time I went to open a link the link would be expired. Still this location is great!
Debbie H.You really cannot rate the location based on U-Haul's level of service as a company as MOST of the bad experience stemmed from your "Traffic" department. I was moving from Pensacola FL to Wisconsin. I made the reservation at one location I trusted only to find out two days before it was changed to send me almost 20 miles away into Milton FL to pickup at 3:00 pm NOT the 8:00 am I reserved as I had help lined up to help me load. Then the day of I find out it was changed again ONLY because I called the new location to find out that it was because of a reservation that was 15 minutes late in arriving so they cancelled it. Thankfully I got there as quick as I could to avoid any unpleasant encounter with the person who had made the reservation that was cancelled by U-Haul when they were 15 minutes past pickup time. Then I was sent to another location the next day to get the two dolly for my car. I'm going to chalk it up to COVID like everything else is being attributed to.
ELIZABETH W.Love you guys y’all are so great!!
Chloe C. | Overall ExperienceI dropped the truck off after hours and received via email a receipt for the extra mileage by 730 am the next morning. All good.
Bill B.The staff was very courteous and helpful. I have rented trucks from UHaul several times, was not aware of this location. It is very near my home and convenient for me. Will certainly rent from them again when and if needed.
DAVID S.Quick and easy return! Exactly what is needed in this fast paced world! Can't say we have any suggestions for improvement.
Jeffery S.This was my first time doing business with Uhaul. The Uhaul truck itself was in perfect condition in my opinion but the customer service was lacking. The gentleman I picked up the truck with was nice enough but not overly so. I'm not asking for an a** kissing.. The problem was the young man when I turned the truck in.. Mind you I turned the truck in early and with more gas than when I picked it up.. The young man was short and snarky for no reason whatsoever.. In today's climate it immediately makes me think racially motivated?? Especially that I had done everything right.. I told him he was rude.. I'll be sure to warn of the N. Davis Hwy store..
Damita R.Your agents were not consistent with their information and the lady was down right rude i will not be going back.
JESSICA C.excellent service
PATRICIA W.DOLLY WAS NOT IN THE TRUCK I ORDERED AND NOW I AM GETTING CHARGED AN EXTRA ALMOST $50 FOR DOLLY THAT WAS NOT THERE I HAVE REACHED OUT MULTIPLE TIMES TO HAVE THIS CHARGE ADJUSTED AND I CANT GET A RESPONSE BACK FROM ANYONE AND THEY KEEP TRYIN TO OVER CHARGE MY BANK ACCOUNT !!!!
Olivia G.Nada
gary B.Owners of this location are awesome and they have good products.
Trevor J.Excellent customer service I felt like family
Edward I. | Overall ExperienceExcellent customer service I felt like family
Edward I.Your people at Davis Highway, Pensacola made it a great experience. Super friendly! They made it very easy to rent and return a truck. Online try to rent went poorly. I thought it would be so much easier but it wasn't I just got hung up and said authenticating credentials for about 1718 minutes. Not what you want to see if you're super tired and you're ready to move onto the next step. Not sure why there was a hangup. Well the actual walking talking employees made the day they were fantastic! So overall not so happy with the online experience but I've always had a fantastic experience with dealing with U-Haul staff in general. Always a great experience thank you Uhaul!
Octavio M.Just the couple that ran it.
Barbara S. | Overall ExperienceOne suggestion for drop off at this location to be more helpful, would be to have the exact address of the drop off location rather than this address. This address is for the U-Haul self storage units. The truck drop off location was a separate location 1/2 mile down the road across a major 4 lane highway. It would have been much easier to go straight to the exact drop off location rather than be directed to the wrong place frist. The U-Haul employee who directed us to the correct location was very helpful saying this happens all the time and is confusing.
Wendy P.Was told by call center that I was getting a first floor unit. When store called me was told unit was on third floor. Office staff was very friendly but A third floor unit would not work for me. Call center needs to give out correct information. I rented somewhere else.
Ray E. | Overall ExperienceThe wait time is always 12 minutes to speak with a uhaul associate.
JAMES K.Great management, super convenient move in and move out, they are so helpful ❤ best customer service experience I've had in a while.
Samone M. | Overall ExperienceI felt the charges were a little bit deceptive. $30 a day has an advertised rate, however there's that a per charge mile plus we have to refill with gas. Total about $70 for just a few hours rental.
DAVID T.The guy working there today was very helpful. He was alone today with a lot of customers but he gave people his undivided attention. He was attentive and really hard working. He was great!
DENISE R.Continue with good service
Patricia W.It was all good. No recommendations.
JAMES H.It was amazing to work with Mike, he made the transition and moving process simple and easy.
Daniel K. | First ImpressionsVery affordable. Well maintained. Just what I needed.
Julia R. | Overall ExperienceService was good
BOB G.The Harris's were wonderful. The situation with truck availability was a mess but they maintained a professional helpful attitude. Christina called me when my truck arrived the night before to ease my mind about my rental. Cannot say enough good about these folks!
MARLA C.Mike and Christina are amazing and always go above and beyond! Thanks!!
HEIDI M.The On-site Attendant was amazing, friendly, and very helpful!!! Going the extra mile!
Finis M.Mike and Christina Harris are excellent representatives of U-Haul! They go well above and beyond good customer service. They treat their customers like family and have always run a secure and safe and quality storage facility. I will tell everyone I can to keep their materials at the Harris facility. Excellent service!!!
KENNETH W. | Overall ExperienceOpen and close the facility on time. This location opened late causing a delay in securing a truck thereby causing increased moving expenses. Additionally, this location closed early and resulted in a "drop-off" of the truck.
ANGELA O.Extraordinario servicio al cliente
deanna J.The owners/operators were extremely nice. I will rent from them again in the future.
David C.Excellent owners very professional really nice people and rental vehicles exceptionally clean!
MILLICENT R.Poor management, never answered phone calls, was always very rude, and hung up on me several times.
Scarlett K. | Overall ExperienceThe process from beginning to end was seamless. The staff were friendly and genuine when assisting me!
Thanh T. | Overall ExperienceI've used this location a number of times for storing household goods and a travel trailer. This facility is very well run and maintained, fast, courteous staff. Highly recommend.
Kayla T. | Overall ExperienceVery nice ppl always helpful would rent again thanks alot
Ben N. | Overall ExperienceI love you two, thanks for taking pride in your work ❤
Nancy B. | First ImpressionsThis Uhaul location is superb! Hands down, excellent customer service. I've used them several times and every time they are just Awesome! The flowers in the flower beds look so beautiful too. Thank you so much!
Nicole S. | Overall ExperienceThis Uhaul Storage facility is the best I’ve encountered yet
lorin j. | Overall ExperienceMike & Christina ALWAYS go out of their way. They aren't even paid for HALF the time everyone sees them out there working, and they're STILL doing it with a smile!
Brandon C. | First ImpressionsMike and his wife were awesome and accommodating!
Lisa F. | First ImpressionsServicio al cliente de excelencia. Friendly and professional. The facility was clean and convenient and having accessibility to elevators and the push carts was extremely helpful In storing and retrieving my belongings.
Karen L. | Overall ExperienceAfter driving for 8 hours during a torrential rainstorm to remove my Mother's personal items from her memory care..we hot a truck and unit from Mike.The only ray of sunshine in what was easily one if the most difficult times in our lives.
SHARON Y. | Overall ExperienceWould like for them to be 24hr access.
JAMIE T. | Overall ExperienceThe staff at u-haul two guys They were so helpful and courteous to customers I even told them I hope there was a recommendation card for them the two guys that was there on March 1nd we're very professional thanks uhaul staffers.
LINDA S. | Overall ExperienceStaff is very friendly and professional! Best choice for storage in this area. Property is very well maintained.
Cheryl P. | First ImpressionsFacility was very clean and employees were very excellent with their job by helping other people and very polite
Crystal H. | Overall ExperienceStaff was friendly and storage unit very clean. Will use again if needed!
Toni Leigh S. | Overall ExperienceI always go to this storage for any storage or moving needs. They are fairly priced and I love the customer service. I would recommend this storage facility to anyone.
Jessica W. | Overall ExperienceMike and Christina Harris were amazing. They are professional and friendly, and they consistently went above and beyond to make sure that my experience with U-haul was a great one. I have and will continue to recommend their facility to everyone I can. In addition to being knowledgeable about everything I needed from U-haul, Mike and Christina offered compassion during the extremely emotional time of losing my dad and going through his belongings. They are a gem and a priceless asset to U-haul. Thank you for allowing me the pleasure of doing business with them. In my experience with U-haul across the country, they have made this experience by far the best.
Erin T. | Overall ExperienceMike and his wife are always helpful and friendly.
Scott S. | First ImpressionsGreat experience! The only negative, and I think it's just bad luck, is that my particular unit had a pipe running through the middle of it. If I had needed to store more items, it would have been an issue, but otherwise it was a great unit and facility.
Chris M. | Overall ExperienceThe best customer service I felt at home at this location . I felt safe and that my property was safe.
SCOTT P. | Overall ExperienceThe only downside to renting from UHAUL is corporate likes to raise the rent after three months, and every three months after that. Literally every three months you get a raised rate. That's possibly the most irritating thing in the world and why I'm unlikely to ever rent space from UHAUL again.
James H. | Overall ExperienceBest storage facility in Pensacola. The couple who runs it are exceptional people. Very helpful and hospitable. I highly recommend the place .
Jeremy B. | Overall ExperienceChristina and Mike Harris are wonderful people! I could walk into that office and chat about anything with them. Very professional but also humble and willing to help in any way they could. We are storm victims who lost almost everything. They got us into their facility as soon as they could which was in no time at all! I thank God for their smiles, their laughter, and all around caring! Bless them ALWAYS!
Voncile S. | Overall ExperienceI can't thank Christina enough for her help. I arrived to find out the unit I had reserved online was not available due to an issue with the computer system. This was stressful, but also understandable given the extenuating circumstances after Hurricane Sally. You can tell they are local owners and operators because they did not even have a hint of a "not my problem" attitude. She assured us she would make something work, and she did. Sure, it would've been easier if the system had worked the first time, but that's life and you get a better a look at someone's character when things go wrong. So this gave me even more confidence to share my experience that you will be taken care of here at their facility. ¡Gracias de nuevo!
Tyler R. | First ImpressionsThe staff is very friendly and awesome. Prices are very reasonable and the facility is clean.
Jennifer H. | Overall ExperienceLoved the ppl there, they were all very nice. All but one, the was a colored girl there who was VERY VERY rude. Did not appreciate the way she spoke to me. Other than that it was very clean and I would surely go back and rent from them again.
Amy M. | Overall ExperienceChristina and Mike were over-the-top helpful and it was a delight to meet them. Superb facility- very clean with well-kept! It warmed my soul to see flowers growing in a storage facility ! Thank you both.
Nadine U. | Overall ExperienceVery clean and friendly, felt super safe.. Really liked it there..
Amy M. | First ImpressionsVery nice and clean and convenient I always rent here I will recommend this one great owner Love it
Linda W. | Overall ExperienceFriendly, helpful and great customer service. Highly recommend.
Karen L. | First ImpressionsThe folks here were beyond helpful! Best experience ever!!! Thank you very much!!!
Joel H. | Overall ExperienceI have to say that this husband and wife team at this facility were just Fabulous!! I have never seen the compassion for helping people instead of just treating it as a business as I did with these two. Mrs Harris went above and beyond to help us in our situation and for that my sister and I were more than grateful! I really and truly would reccomend they're facility for anyone's storage and U haul needs.. Thank You again!!!
DIANE R. | First ImpressionsIt was an pleasure renting here Thank you
Tina S. | Overall ExperienceThe premises were very clean and safe. The two people running the place are amazing people and helpful.
Jeremy B. | First ImpressionsI have always had a great experience with Michael and his wife. The facility is always clean and they are always welcoming!! I would recommend them to my family and friends for renting a truck and/or storage.
Vanessa R. | Overall ExperienceMike and Christine are THE BEST! I have been a customer for 5 years and have had second-to-none service from them each and every time. If you care about your stuff then choose this U-haul storage facility.
DEBORAH W. | First ImpressionsI would like to thank you guys so much for your hospitality And generosity.
Martha W. | Overall ExperienceThe managers are amazing and so accommodating
Andrew K. | Overall ExperienceThe facility is very well maintained. I felt like my belongings were secure there. The owners were always friendly and helpful.
Tiffany V. | Overall ExperienceI've had a storage unit with Mrs. Christina and Mr. Mike for over 5 years. I rent all my Uhaul trucks and vans with them as well. Their facility is always clean. the lobby is always clean; it's well lit. The elevators are always available. There are always carts available as well. The lobby always has supplies available for packing, moving and storage needs. They are the sweetest, kindest, personable people I've met running a business. I moved into a house so I will no longer need a storage unit but I will definitely still rent out my trucks through them and recommend them to anyone in need.
Cristel A. | Overall ExperienceVery clean I haven’t check all the items but nothing seems to be off!
Christina B. | Overall ExperienceChristine and Mike were very friendly, professional and helpful. I rented a 10X10 climate controlled unit for one year. Very reasonably priced, and when I just moved my stuff out I used a 15ft UHAUL truck. It was clean, drove smooth and was also reasonably priced. I would recommend this particular facility to anyone needing a good, safe place to store their items.
Laurie B. | Overall ExperienceI didn't receive a swipe card they have them but says most people loose them and don't really like the fact that I have to get out the car to punch in a code and then I was charged 5.00 extra a month to get a clicker when if the key pad was where I could drive up and punch in code and even if they had given me a card I still have to get out the car and then 5.00 extra for a clicker because their key pad isn't stationed where I can drive up and stay in the car in this day and time is like wow. And if the location is gate and key accessed but I can't access it 24 hours is ridiculous only 5am to 10pm and when I asked about 24 hour access I was told it would be an extra charge is ridiculous if they have cameras and gates why can't I access it 24/7
Hannah W. | Online Move InExcellent customer service, warm and friendly very, professional. Great storage space for a really good price! If ever needed again, I would sure go back. Gracias
Trameka T. | Overall Experiencevery well oragnized and very nice facility.. very well maintained. mike and christina very helpful and take care of the facility thank you for everything
ELVINO C. | Overall ExperiencePerfect experience. Highly recommended. Very well managed, clean, landscaped, fenced with great security. Our church tax exemption was accepted perfectly. Very very safisfied.
CHRISTIAN SCIENCE C. | Overall ExperienceVery friendly staff and clean facility. They were extremely busy but were very courteous to, not only customers in their office, but also customers calling in. I will definitely recommend this storage facility.
Cemantha B. | First ImpressionsMuy buen servicio dejé mi trailer por dos meses y todo muy bien muy seguro
Raymundo S. | Overall ExperienceMike and Christina were great to deal with. They were professional and kept the storage facility extremely clean. Move in and move out processes were clear and easy. I highly recommend using this specific facility for storage needs.
Jessica R. | Overall ExperienceOffice personnel went above and beyond with my turn in and rental storage. Very helpful and knowledgeable
Bernard L. | First Impressionsreservation system caused confusion in that we reserved a unit while the on line system bumped us resulting in us having to get a larger than needed unit
Ron H. | First ImpressionsThis is a top notch facility. Very well run and very professional. If I needed to I would use them again. This couple is outstanding!
Pamela H. | Overall ExperienceAlthough this facility was furthest away from our home in Gulf Breeze we have and will always continued to do Business with the Harris's a dynamic couple who run it. Could not ask for a better facility, Reliable, professional, honest, friendly and clean. We had nine children, and have used them many times over the years with moves for college, local, long distant, short and long term storage. All I can say is Thank you, Thank you for being so awesome! Mary n Dallas
mary v. | Overall ExperienceGreat staff, very friendly and helpful. Area clean and safe. Overall, excellent!
Jason M. | Overall ExperienceWe left our items in the facility for one year and found everything in excellent shape - not even any dust. Mike and Christina were very helpful and accommodating.
Richard and Lourdes P. | Overall ExperienceMr Mike and staff were very professional and helpful to me during my four years of have a storage unit. The provided excellent service and and a clean facility.
CEDRIC T. | Overall ExperienceI was there for 4 years and the only property was always clean and the bathroom was always clean when I needed to use it. The landscaping was beautiful and nice to look at when you arrive through the gates. My only complaint would be that I felt like I should have been credited back for the time I wouldnt be in the unit. I feel like that's not fair.
THERESA A. | Overall ExperienceQuick and friendly service!
Thanh T. | Overall ExperienceGreat job, quick service, very helpful and friendly!
Jason M. | Overall ExperienceMike was very helpful in storing our RV. He is very kind and informative. Would highly recommend him and this facility to everyone!! Also had a regular storage unit. It was very clean.
Mark C. | Overall ExperienceExcellent staff, always willing to help with my needs...
Vincent K. | Overall ExperienceThe couple who run the place were always so kind! The place was well maintained and I never had any issues.
MONIKA H. | Overall ExperienceVery helpful owners
Risa R. | Overall ExperienceThe managers are very hardworking, friendly, and detail oriented. The property was well-maintained and clean. Highly recommend!
Ashley A. | Overall ExperienceHaving the first month free for UWF students helped to reduce some financial restraints.
Thanh T. | First ImpressionsYou couldn't ask for a more professional management team! In my opinion I have rented at the facility on and off since 1990 before it even became a Uhaul owned property. They are hands down the best at taking care of me the customer and keeping up the property that I have ever seen!!
William Scott L. | Overall ExperienceThank you very much for letting me come inside and wait for my cousin in the air conditioning. I get over heated in the heat and humidity, so I thank You! Frances Lang
Francis L. | First ImpressionsI have had a storage unit with them for a few years, rented trucks , furniture moving supplies, and now moving out of state .. they have been extremely helpful .
LEASA M. | Overall ExperienceThis place is awesome. Both people are super to do business with.
Pamela H. | First ImpressionsEasy brezie
Tony Y. | First ImpressionsChristine and Mike, Thank you so much for the three years of the most secure, professional, sincere, trustworthy and heartfelt service. Truly, a blessing, again, I thank you for all you did for me❣️
Corinne G. | Overall ExperienceStaff is great; my move-in/move-out process couldn't have been any easier. Would recommend to anyone looking for an easy and accesible storage unit.
Marcos & Shayna M. | Overall ExperienceGonna miss you guys. Extremely helpful with everything. Really eased this tough life transition for us with their great service and keen insight.
shawn c. | Overall ExperienceMike and Christina are two fantastic people who completely grasp customer service, human interaction, and overall niceness. Blessings to both of them.
David M. | Overall ExperienceNice people
susan p. | Overall ExperienceThis office location needs more than 1 handicap parking space. I have needed the space but a non-handicap vehicle was parked there.Manager said "she'll only be there a minute " Property is very clean
Kelley D. | Overall ExperienceThe staff were always courteous and helpful. God bless them!
Katina H. | Overall ExperienceOverall great experiences
Richard L. | First ImpressionsI wouldn't use another storage but THIS ONE !! The owners were always nice and helpful and especially the girl at the front desk ! They gave me a big blessing for the holidays! God bless y'all& thanks
SONYANIQUE B. | Overall ExperienceTheir low price for locker rental helped me greatly.
Elaine H. | Overall ExperienceThe owners are amazing and caring
tynisa v. | Overall ExperienceOutstanding service and facilities
Aaron S. | Overall ExperienceYou won't find a better storage facility! The people are wonderful.
Patricia W. | Overall ExperienceOutstanding service and facilities. Was well above expectations
Aaron S. | First ImpressionsThe management team at this location are wonderful. They care about the place and the people that come to see them in times of need or in times of plenty. Great place for secure and clean storage.
Rev. Franklin J. G. | Overall ExperienceEasy to get to, very helpful
Ethel P. | Overall ExperienceFast and friendly service.
Emily D. | First ImpressionsThe Harris's that operate this location go above and beyond any customer service tasks and are much more than helpful. They treat you with hospitality and friendliness unmatched in today's world-famil
andrew y. | First ImpressionsVery clean. Managers very helpful and nice!!
Bridget T. | Overall ExperienceThe owners are professional and courteous and made our move-in experience a pleasant one. I highly recommend this location to everyone in Pensacola.
Judith R. | First ImpressionsChristina was Very Helpful in helping me get the size climate controlled unit I need. The facility is Very Clean and well maintained. I would recommend this facility to anyone .
Laurie B. | First ImpressionsThe management are Very friendly and professional. The lady cleaning lady was very nice and sociable. Questions about the unit after my move out were answered. The experience here was excellent!
Christine B. | Overall ExperienceThe folks at U Haul Moving and Storage of North Florida are great. These are some of the nicest and most helpful people that one would ever want to do business with. Thank you for a great experience.
john w. | Overall ExperienceMy sisters and I had storage facilities for a few years and the couple that runs it was absolutely fantastic. Very accomodating and kept the place immaculate. Even landscaped well.
Debbie W. | Overall ExperienceEverything was fantastic. I always felt my stuff was safe and the grounds were always kept clean. Thank you so much
Lauren H. | Overall ExperienceVery clean and very nice people that run it.
Tracy T. | First ImpressionsThe owners are very sweet n very kind
Heather T. | Overall ExperienceWe used the storage for a couple of years and we're happy. Only drawback: one of the staff took our lock for our unit saying that it is theirs, although we were require to purchase that lock.
Courtney S. | Overall ExperienceGreat staff, friendly and professional
Vickie L. | Overall ExperienceMike n Christina were great. Very polite n helpful.
Heather T. | First ImpressionsThe Family ThatRuns This Establishment Are Very Nice And Very Helpful
Arsola H. | First ImpressionsChristina Harris was professional and knowledgeable. She resolved my issue due to incorrect reservation provided by Jeremy L. Collins. He reserved a 7.5 10x10 and I needed room for 2 bedroom house.
Christine B. | First ImpressionsVery friendly and helpful service provided. Thanks.
Jennifer P. | Overall ExperienceThe owners of this facility were extremely helpful and accommodating. I would recommend this facility to anyone needing storage.
JENNIFER J. | Overall ExperienceRented a unit for 4yrs. Problems or concerns?....not one. ¡Gracias!
DON S. | Overall ExperienceMike and Christina were absolutely great. We ran into a problem at another storage facility and they got us right in for better rate and better unit.
Richard and Lourdes P. | First ImpressionsMike & Christina went WAY above and beyond my wildest expectations to accommodate me.They are both A+++! I can't remember when I've received better customer service; not totally sure I ever have.
Mark W. | First ImpressionsVery friendly and accommodating staff. Very easy process renting. I have used this facility twice and have been happy both times.
Susan J. | Overall ExperienceEverything went well. I
Brian L. | First ImpressionsMy unit was clean and even smelled fresh! Christina was a pleasure to work with and even brought us cold bottled water! I would highly recommend this facility - the location is great!
Nathan B. | First ImpressionsWonderful people and great facility!
JAMES M. | Overall ExperienceVery friendly staff. Went to great lengths to meet our needs.
Latanya G. | Overall ExperienceWonderful Customer service! Seamless move-in. Thank you!
Sherry S. | First ImpressionsMuch like renting a UHAUL truck, I would use UHAUL storage again!!!! After 4 years, it never let me down. - Kent
KENT W. | Overall ExperienceVery friendly and accommodating owners and staff!
Jessica H. | First ImpressionsThey charged me to rent a truck because the truck delivering my move was not able to fit in the facility. Something they neglected to mention on the phone. The truck pickup was at the wrong location.
Melissa C. | Overall ExperienceThank you for all the kindness and professional knowledge you shared .
Loria D. | First ImpressionsI was highly impressed with every detail of this company, especially the storage unit in Pensacola. The management was easily available and pleasant to work with and the property was superb.
karen h. | Overall ExperienceNada
JOE J. | Overall ExperienceMike and Christina Harris are great. I have enjoyed every interaction I've had with them over the past two years. If we have any needs in the future, this Uhaul is whom we'll call!
Shannon S. | Overall ExperienceWonderful experience. After 7 days on the road and a long last day of driving, Mike and James took care of us in a professional and friendly manner.
John B. | First ImpressionsGreat clean store with a very good staff.
ALBERT B. | Overall ExperienceI only have one thing, not really a complaint but an observation. I did not like having to go down a hallway, up an elevator and down another hall to get to my rental. For me that was inconvenient.
Dennis J. | Overall Experiencevery helpful and accommodating!!
Toni R. | First ImpressionsI rented a 20' truck and got the storage free for a month. The first uhaul storage was out of the size I needed, but sent me down the road to another one that welcomed me and gave me a larger size
Randy G. | Overall ExperienceMy belongings were kept on U-Haul storage facility for five years. Naturally, I was expecting the worse, instead my belongings were kept in the best possible way, thank you
MARIA TERESA F. | Overall ExperienceGreat experience!!! Would highly recommend- the couple managing this location are phenomenal!!
STEVE W. | Overall ExperienceHi there, Is there anyway possible you could please delete this email address out of your system? I work for Uhaul in Foley, AL , 24245, and I keep getting reminders and this type of emails from you.
tim f. | First ImpressionsConvenient to UWF and I-10.
Renee W. | Overall ExperienceThe Uhaul truck handled greatly for our 350 mile move. Arrived here in Pensacola to obtain our free month of storage and found out one location was out of the size I needed, but they provided
Randy G. | First ImpressionsVery friendly. Mr Harris went out of his way to accommodate our needs.
Gerald W. | First Impressionsthank you so very much for your help and Christina is VERY SWEET and PROFESSIONAL and kind and attentive!!
Consuelo Marie M. | Overall ExperienceThe staff at this U Haul Center are the best. They are friendly, professional and helpful.
PAMELA B. | Overall ExperienceGreat service
Louis R. | Overall ExperienceChristine and her husband were absolutely amazing and so accommodating. Their part time worker was great as well and very friendly. Made my moving out of state experience very easy. Big thanks!!.
Alexia W. | Overall ExperienceMr. and Mrs. Harris have a spotless facility and always welcomed us as if we were family. Recommended? Yes, absolutely.
James M. | Overall ExperienceGREAT CUSTOMER SERVICE BY STAFF,AND VERY CLEAN STORAGE.MY WIFE AND I ARE VERY HAPPY ,
Carlos S. | Reservación¡Gracias!
Patricia W. | ReservaciónMike amd Christine are outstandimg! The facility is always clean and orderly. Whemever I need something, theyare always ready to help and go out of their way to accommodate me. They are the best yet!
Earl P. | ReservaciónVery impressed with the facility and the young man who waited on me!!! Vet clean, also!
Patricia W. | ReservaciónRenting my storage unit was simple, straightforward and easy. I worked with Christina Harris onsite, and she was very helpful and knowledgeable. The entire storage facility is immaculate. 10 stars!!!!
Fin R. | ReservaciónThe staff was very helpful and friendly. I will certainly recommend this facility and look forward to working with them in the future
David R. | ReservaciónFriendly and helpful
Ernest M. | ReservaciónThe staff the were the best. Always helpful and very nice
Ann S. | Overall ExperiencePass this on to others. Highly dissatisfied with changing truck pick up location and not being informed. added unwanted stress on moving day.
James C. | Overall ExperienceGREAT experience with Christy as she is SO VERY FRIENDLY and HELPFUL and her CUTE partner, Kye is adorable!! Thank you LOTS!! Connie Piper
Consuelo Marie M. | ReservaciónWe had our unit for 6 years. The staff has always been friendly an helpful.
TINA S. | Overall ExperiencePleasant staff, clean secure units
james C. | Overall ExperienceThe managers there were very helpful, very friendly. Lawn maintenance was very nice plants and flowers made the grounds look beautiful. You could tell the managers cared about the property.
wanda l. | Overall Experiencevery easy and nice to deal with. would use it again if i have the need .
Carol I. | Overall ExperienceI loved the staff and how easy they made everything
dylan m. | Overall ExperienceVery helpful and courteous
Timothy P. | ReservaciónVery helpful staffs and the storage was well spaced and secure.
Ashley C. | Overall ExperienceLol, they tried to tell me they didn't have the storage unit I requested at their location and wanted me to upgrade to a bigger unit. I had to sell my furniture rather than being ripped off.
Michael B. | ReservaciónThis facility and the customer service provided were great & gave us peace of mind storing our belongings there while needed.
Christi Y. | Overall ExperienceStaff always very helpful, nice, friendly, & pleasant people. Always dressing the place up. Treated you like a family member. I would use this one if ever needed again! Thank y'all so much again.
Dakota S. | Overall ExperienceThe staff was wonderful !!!!
Craig N. | Overall ExperienceMichael went out of his way to be helpful, even removed a stuck lock from my storage space (my error). Great customer service, well maintained facility.
Keylagh M. | Overall ExperienceGreat service by Michael and christina
STEVEN L P. | ReservaciónRude and arrogant man as some type of mgr. I will not spend anymore money nor would I recommend the facility based soley on mgrs. smart mouth and harassing phone call. There are many other facilities.
carl b. | Overall ExperienceGracias
Tim L. | Overall ExperienceGreat company to work with
ZENDA S. | ReservaciónVery satisfied
Brian C. | Overall ExperienceMike & Christina Harris are very professional, they are the nicest people we have met in Pensacola, FL. Hospitality in accommodations, actions, words. Property is clean & beautifully landscaped.
Jimilyn M. | ReservaciónThis has been one of the cleanest and most professional U-Haul facilities that I've seen in a very long time.
Darlynthia S. | Overall ExperienceOwners were very helpful and friendly, and their service was excellent. The storage buildings are spotless and well maintained
Linda S. | Overall ExperienceAwesome Place...Great Prices...Great Service!!!!!
Christopher O. | Overall ExperienceReally friendly just good people to do business with would use again if needed.
NeKole G. | Overall ExperienceMike & Christine were awesome, especially Christine she was so helpful to us since we have never had to store anything before. She answered all our questions and took time to show us the unit.
Sarah S. | Overall ExperienceWe couldn't ask for a better experience. Facility was super and the couple who manage the facility Mike and Christine are absolutely wonderful. Thank you guys for all you do for the customers.
Frank M. | Overall ExperienceExcellent storage facility.
DEBORAH S. | Overall ExperienceThe managers, Michael & Christina were outstanding, helpful in every way. The facilities were well protected, and we felt our storage items were safe and well kept. I would recommend them highly.
FRANK S. | Overall ExperienceWelcome from the start! Very helpful and kind. Moving can have moments of feeling overwhelming, but these two put smiles in my heart. God bless u!
Dale F. | Overall ExperienceThis is the cleanest storage facility that I have ever used with beautiful well kept flowers! Managers are fantastic, friendly and very helpful as well. I would highly reccomend using this location.
Melene s. | Overall ExperienceMark and Christina Harris have been so helpful during the time I rented the unit. Anytime I had questions that answered them without hesitation. They are hard workers and it shows. Super job!
Theresa P. | Overall ExperienceThey ar very nice every time you seen them they waved and said hi! Always kept the place looking beautiful. Gracias
Nicholas A. | Overall Experience