Customer Reviews for U-Haul Moving & Storage of North Nashua

638 comentarios

476 Amherst St   Nashua, NH 03063

(603) 821-9658

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(603) 821-9658

476 Amherst St
Nashua, NH 03063

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Carrie B. 
Rating:
5.0

Customer did not leave a comment.

Shirley C. 
Rating:
1.0

The road side assistance program sucks. I waited 5 hours to get a tire changed which in turn added an additional 6 hours on to of the 5 I already waited because of all the traffic I hit because of a 5 hour wait. I will not be recommending uhaul to anyone in the future

Paul D. 
Rating:
5.0

Excellent experience

jim T. 
Rating:
5.0

The only issue that we encountered was the A/C did not work on blower settings 1, 2 and 3. It worked on setting 4 which was not ideal but we still had A/C on a very very HOT day. I mentioned this issue when I dropped off the truck.

David B. 
Rating:
4.0

Online checking and out process not user friendly. Truck was old, dirty and noisy

Pamela C. 
Rating:
5.0

The service i got was excellent, friendly and very pleasant,

EMAN R. 
Rating:
5.0

Manager was excellent, great store would use them again.

Steven N. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
2.0

online it says first 100 miles free. when I pointed this out the lady yelled at me and said that is not true and I will be charged for all the mileage. I was taken aback by her tone and just left but, WTH if there is not a Nationwide standard then it should not be on the web page. Will not be using this place again.

Adele H. 
Rating:
5.0

The process was great and the personell friendly and helpful.

Jim S. 
Rating:
5.0

the CS agent, Nancy, at drop of was excellent and friendly. Makes a big difference when you are greeted with a happy employee

Fred D. 
Rating:
5.0

Facility is extremely clean, well lit, and easy to access. Management and agents are friendly and very helpful. Also the ability to purchase moving and packing supplies from U-haul on site is convenient.

Carl R.  |  First Impressions 
Rating:
5.0

The young lady was helpful and very personable...my highest marks for her!

James M. 
Rating:
5.0

Experience was very positive checkin and return process were seamless! Staff was very helpful and friendly…a no stress experience all around. Thank you!

Cara O. 
Rating:
5.0

Great customer service. It was efficient.

craig B. 
Rating:
5.0

Deb and the rest of the staff were great whenever I had to deal with them and the unit was clean and worked well for the time that I needed it. I felt secure with the alarms directly on the unit. Move out was quick and painless. I would recommend.

Deepak G.  |  Overall Experience 
Rating:
5.0

I think you guys are doing great

David T. 
Rating:
4.0

The passenger seat was a bit dirty but the overall condition of the van was good. Customer service was very good.

Ray T. 
Rating:
5.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

Customer did not leave a comment.

Jay O. 
Rating:
5.0

Excellent service, very clean location, lots of trucks available. The manager is terrific, very professional with a good sense of humor, she made the rental process very easy!

Paul C. 
Rating:
5.0

Nothing. Staff was friendly and helpful. Great experience.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Katelyn W. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

JOHN O. 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA H. 
Rating:
4.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Kateryna B. 
Rating:
5.0

Customer did not leave a comment.

Brooks S. 
Rating:
5.0

Both people i came in contact with here were extremely friendly and helpful.

Dave S. 
Rating:
5.0

Customer did not leave a comment.

Michelle N. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

JENS G. 
Rating:
4.0

When I arrived at 7:00 AM to pick up the trailer, the only person there was the manager and there were three customers ahead of me. I spoke with her later and she said that she cannot find anyone to work before 9:00 AM. This is a problem, though NOT HER FAULT; she's doing the best she can without any help. I was impressed with how she took it in stride and maintained her composure, professionalism and sense of humor. I'm not sure what you need to do to address this issue, but something needs to be done to get her more help at the beginning of the day, as it adversely affects customer service.

Brian N. 
Rating:
5.0

Very friendly staff and helpful. I Was able to book a van the same day.

Patrick F. 
Rating:
5.0

Customer did not leave a comment.

Rachel O. 
Rating:
5.0

Customer did not leave a comment.

john C. 
Rating:
3.0

I have received serious amount of spam calls after using your online registration. I am so mad. I will not use this ever again.

Allison T. 
Rating:
5.0

Customer did not leave a comment.

HOWARD A. 
Rating:
5.0

Customer did not leave a comment.

jon M. 
Rating:
5.0

Customer did not leave a comment.

Giuliano Z. 
Rating:
5.0

The girl at the front desk was very rude !!!

LUZ C. 
Rating:
5.0

Keep up the good work.

Kevin N. 
Rating:
5.0

Customer did not leave a comment.

Crystal C. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS S.  |  First Impressions 
Rating:
5.0

I reserved a pick-up truck, but the person who had it was late on return. They easily switched me into a cargo van to meet my needs. They apologized many times, but it's not their fault that a customer didn't meet the return time. Very friendly and helpful…highly recommend.

Brent A. 
Rating:
5.0

The staff at the site were excellent! They were very helpful . I would also like to say that the staff at the pheasant Lane Mall south Bashua location were very helpful in checking around for another location that had the equipment I needed . My experience with Uhaul could not have been better.

Norman C. 
Rating:
5.0

Customer did not leave a comment.

Tyler D. 
Rating:
5.0

Always a great experience with U-Haul on Amherst Street in Nashua

RYAN L. 
Rating:
5.0

Customer did not leave a comment.

Donald K. 
Rating:
5.0

Customer did not leave a comment.

Evan G. 
Rating:
4.0

Friendly and efficient agents. So helpful

tracey H. 
Rating:
4.0

I used the mobile app to pick up my truck. The truck was difficult to get started because apparently the key needs to be pulled out slightly to start it. We tried for 25 minutes before hours. Fortunately a member of the staff arriving for work was able to tell me about the key issue. I was able to get it started after that. Other than that, it was a good experience. If there are issues with a vehicle starting, this should be noted in the vehicle if picking up outside of normal business hours.

Kevin B. 
Rating:
5.0

The service was amazing and the lady at the desk was super professional and kind. I wouldn't change a thing about my experience!

Cyd P. 
Rating:
5.0

Friendly efficient staff,Clean, easy access, secure and climate controlled ...best facility yet!

JAMES M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
4.0

Customer did not leave a comment.

Christina S. 
Rating:
3.0

To be honest, I've had WAY better experiences dealing with Uhaul previously. I had asked the rep a couple of questions and she was VERY quick to reply with “NO” before I even finished the questions it seemed.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

Ralph M. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Dennis R. 
Rating:
5.0

Customer did not leave a comment.

Jon S. 
Rating:
5.0

Customer did not leave a comment.

VALERIE W. 
Rating:
5.0

Customer did not leave a comment.

andrew V. 
Rating:
5.0

Customer did not leave a comment.

Irvin H. 
Rating:
5.0

I believe her name was Diana she was incredible! Love her!

COREY S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
3.0

I booked a 10' truck and small auto trailer, but it turned out when it was time to pick up the equipment there was none around, so I was 'upgraded' to a 15' truck and larger trailer. I would prefer to just get what I originally booked, or the web reservation tool should be able to report if the equipment I want is unavailable. The truck cabin was not clean, and the hand truck/dolly I paid for came with no way to prevent it from sliding around the truck. I ended up needing to use U-Haul service during my trip because we found a tear in a tire sidewall. I don't think I ever hit anything with that tire, so it quite possibly could've been there from the beginning of my trip, which would mean it was missed by U-Haul's pre-rental inspection.

John C. 
Rating:
4.0

Customer did not leave a comment.

Melanie D. 
Rating:
5.0

Great service !!!!!!!!!

Bob H. 
Rating:
4.0

entrance to lot hard to find, maybe put a sign?

Linda L. 
Rating:
5.0

Customer did not leave a comment.

Peter V. 
Rating:
3.0

App process was awful trying to figure out where the van was located and getting the key with little help from those inside

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

mark D. 
Rating:
5.0

Customer did not leave a comment.

michael C. 
Rating:
5.0

Customer did not leave a comment.

Cornell N. 
Rating:
5.0

Nothing I can think of.

Edward R. 
Rating:
3.0

Very bad wheel vibration and pulls to the right. Badly needed a wheel alignment and balance.

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Jeremy F. 
Rating:
5.0

Customer did not leave a comment.

Timothy E. 
Rating:
5.0

Deb was great!

Thomas A. 
Rating:
5.0

I love this U-Haul location. The manager (Sherry?) Is super friendly and knowledgeable.

Suzanne W. 
Rating:
5.0

My experience was great and would not change a thing

Mike B. 
Rating:
5.0

The manager is great! Very friendly and helpful!

Desiree V. 
Rating:
5.0

excellent

John C. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
5.0

I love the convenience of renting a trailer here! I can pick up in 10-15 minutes and drop off in 2. For someone like me who only needs a trailer once in a while, renting is far better than owning.

James K. 
Rating:
5.0

Customer did not leave a comment.

david B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth Y. 
Rating:
5.0

Fast efficient service. I would appreciate some sort of small discount as a returning customer. You do have competitors in the area that rent high-quality equipment for less

John M. 
Rating:
5.0

Customer did not leave a comment.

Ashlee C. 
Rating:
4.0

Customer did not leave a comment.

Shelly M. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
4.0

Customer did not leave a comment.

Beverly R. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Friendly, helpful, efficient service. Highly recommend.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Natividad F. 
Rating:
3.0

Customer did not leave a comment.

Sandra L. 
Rating:
5.0

Service rep at store was very friendly.

Richard R. 
Rating:
5.0

Great facilities, great people. Will continue to use them in the future.

TYLER H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HEIDI B.  |  First Impressions 
Rating:
5.0

Deb was awesome help when I needed it most

Jennifer K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelli C.  |  First Impressions 
No reviews have been submitted for this location.

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