Richard Andrews returning one of my numerous emails would be a start! Richard supplied his email when leaving me a voicemail on 6/30 (but he did not leave a phone number). He had stated he wanted to help rectify the horrible experience I had in June, and yet nothing has been done!
Daniel E.Customer Reviews for U-Haul Moving & Storage of North Nashua
Testimonials From Recent Customers
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So helpful. I wish I knew the workers names. The women at the Morning check in was great. Another woman when I brought the truck back was great too. Thank you to both for making a stressful move better.
Meg J.Facility was big and open, and clean. Lady who helped me was knowledgeable and friendly. And she was efficient. Truck was pretty much new. Very good experience.
Michael W.As far as the location, it is excellent.
MICHAEL O.Ms. Dianne Lefevre was especially helpfull.
Gerard L.Great customer service and plenty of available vehicles.
DEBRA P.Ladies were pleasant and helpful!
Kathryn A.Great location and great staff. Very prompt and helpful.
Nicholas S.Nancy was excellent and very helpful, even the day before I was due to pick up the U-Haul. She made sure everything was in place before my arrival.
Dave M.Whenever I use this facility, it is always a positive experience. Very nice and helpful employees.
ANNA S.Smooth and easy process for moving. Thank you:)
Hyosim S.Wouldn't hurt to oil some of the trailer mechanisms. Also, speeding up the checkout for customers who rent often would be good. Think National Rent a Car...
Allen F.My experience was simplified Pleasant and affordable my recommendations are to keep things just like they are and fine tune the small details like rebates and savings. Thank you satisfied customer
LARRY S.Clean, well-run, modern, efficient U-Haul location. Very well managed, friendly employees. I rent trucks from this location multiple times per year. Check-in/check-out is fast and easy, and the rental rates are reasonable. Recommended!
Randy F.Brian and Deb were incredibly helpful from start to finish. I will absolutely recommend this facility to friends and family.
Liz G. | First ImpressionsWent beyond expectations Excellent service all around!!
Jon M.Representative at pick up as well as drop off were a pleasure to deal with.
Richard F.Great layout, great equipment, lovely manager.
DOUGLAS M.Took me 1/2 hour to get my truck. Already did everything online and checked in and still 1/2 hour past my pickup time due to customers ahead of me.
mark C.Both employees were very knowledgeable and helpful. Will definitely use this location from now on.
Joe G.Use the truck for 2 1/2 hours, 10 miles and charge me for a gallon $9. Crazy
Jim H.Ladies were kind and helpful!
Gerald P.The truck was clean but I think the engine needs a tune-up.
Denise J.Much appreciated, Thank you!!
Scott S.One of the staff members hooked up my trailer and actually taught me something I didn't know on how to hook it up when the chains are too long. She did a great job and was very friendly. I will be back :)
John F.Trailer had bird poop in it
Jason H.Nothing, the person who helped us was very caring and extremely helpful. We are moving and we will be using this location for all of our packing supplies and future moving needs.
Adam B.Nothing nice work
Richard B.I have rented equipment from this site numerous times. The staff has always been knowledgeable, helpful and professional. The storage rates are excellent in today's market.
Peter C. | First ImpressionsThe staff was Awesome! Deborah and her colleagues were professional and extremely helpful with making reservations and exploring options. Kudos to the staff in Nashua NH
kevin c. | Overall ExperienceYou guys are awesome! I haul cars and motorcycles on occasion, and you all are life savers! A+++!!! Love the staff, equipment, website!!!
TONY C.I was very surprised that I could get a moving van on such short notice. Everything was exactly as promised, the van was clean and pickup/return was easy through the app
William C.Friendly/helpful service at pick-up, the truck was really clean and road nicely. easy drop off. thank you
Amy O.My experience was great. Easy and the agents were top notch. Gracias
Cheryl Y.sales associates were great, truck was clean, gas filled, ready when I picked it up. communication via text/email was good. Only improvements would be when I went online to look at inventory. Not as intuitive at first.
Thomas C.Excellent staff ,very helpful
jon M.Always a pleasure to rent from this location!
WILLIAM S.Post after hours instructions for the website. Not user friendly.
Ryan P.I rent a van approximately 5 times a year from this location. The manager and staff always treat me with kindness and are professional. There was a reservation issue with this last rental but the manager stepped in and resolved it by making me the priority and a potential van shortage her issue. I always recommend this U-Haul to my friends. Mark Sheehy
Mark S.Staff was kind and very helpful
Timothy E.The staff was very friendly and informative. I'm a huge fan of this location.
Dominic S.My tow dolly did not have a plate.i was pulled over for no plate. Not sure if the dolly needed a plate. If so sjould put one on before next customer.
BOBBI JANE P.Deb was absolutely amazing!! She went above and beyond to help make our move smoother!! Would absolutely recommend this location!
Justine C.I almost drove off without my handcart thinking it had already been put in the truck
Michael F.great customer service
Jeremy W.Great service and friendly staff!
Michael T.Friendly and helpful
Mark P.Helpful, Knowlwdgeable
William D.The young lady in the office was very nice
William M.The person checking me in was very professional and helpful. Checkin was very quick and everything was great!
CIndy M.The road side assistance program sucks. I waited 5 hours to get a tire changed which in turn added an additional 6 hours on to of the 5 I already waited because of all the traffic I hit because of a 5 hour wait. I will not be recommending uhaul to anyone in the future
Paul D.Excellent experience
jim T.The only issue that we encountered was the A/C did not work on blower settings 1, 2 and 3. It worked on setting 4 which was not ideal but we still had A/C on a very very HOT day. I mentioned this issue when I dropped off the truck.
David B.Online checking and out process not user friendly. Truck was old, dirty and noisy
Pamela C.The service i got was excellent, friendly and very pleasant,
EMAN R.Manager was excellent, great store would use them again.
Steven N.online it says first 100 miles free. when I pointed this out the lady yelled at me and said that is not true and I will be charged for all the mileage. I was taken aback by her tone and just left but, WTH if there is not a Nationwide standard then it should not be on the web page. Will not be using this place again.
Adele H.The process was great and the personell friendly and helpful.
Jim S.the CS agent, Nancy, at drop of was excellent and friendly. Makes a big difference when you are greeted with a happy employee
Fred D.Facility is extremely clean, well lit, and easy to access. Management and agents are friendly and very helpful. Also the ability to purchase moving and packing supplies from U-haul on site is convenient.
Carl R. | First ImpressionsThe young lady was helpful and very personable...my highest marks for her!
James M.Experience was very positive checkin and return process were seamless! Staff was very helpful and friendly…a no stress experience all around. ¡Gracias!
Cara O.Great customer service. It was efficient.
craig B.Deb and the rest of the staff were great whenever I had to deal with them and the unit was clean and worked well for the time that I needed it. I felt secure with the alarms directly on the unit. Move out was quick and painless. I would recommend.
Deepak G. | Overall ExperienceI think you guys are doing great
David T.The passenger seat was a bit dirty but the overall condition of the van was good. Customer service was very good.
Ray T.Excellent service, very clean location, lots of trucks available. The manager is terrific, very professional with a good sense of humor, she made the rental process very easy!
Paul C.Friendly efficient staff,Clean, easy access, secure and climate controlled ...best facility yet!
JAMES M. | First ImpressionsGreat facilities, great people. Will continue to use them in the future.
TYLER H. | Overall ExperienceDeb was awesome help when I needed it most
Jennifer K. | First Impressions