Customer Reviews for U-Haul Moving & Storage of North Nashua

566 comentarios

476 Amherst St   Nashua, NH 03063

(603) 821-9658

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(603) 821-9658

476 Amherst St
Nashua, NH 03063

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I booked a 10' truck and small auto trailer, but it turned out when it was time to pick up the equipment there was none around, so I was 'upgraded' to a 15' truck and larger trailer. I would prefer to just get what I originally booked, or the web reservation tool should be able to report if the equipment I want is unavailable. The truck cabin was not clean, and the hand truck/dolly I paid for came with no way to prevent it from sliding around the truck. I ended up needing to use U-Haul service during my trip because we found a tear in a tire sidewall. I don't think I ever hit anything with that tire, so it quite possibly could've been there from the beginning of my trip, which would mean it was missed by U-Haul's pre-rental inspection.

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melanie D. 
Clasificación:
5.0

Great service !!!!!!!!!

Bob H. 
Clasificación:
4.0

entrance to lot hard to find, maybe put a sign?

Linda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter V. 
Clasificación:
3.0

App process was awful trying to figure out where the van was located and getting the key with little help from those inside

DAVID T. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cornell N. 
Clasificación:
5.0

Nothing I can think of.

Edward R. 
Clasificación:
3.0

Very bad wheel vibration and pulls to the right. Badly needed a wheel alignment and balance.

Kenneth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy E. 
Clasificación:
5.0

Deb was great!

Thomas A. 
Clasificación:
5.0

I love this U-Haul location. The manager (Sherry?) Is super friendly and knowledgeable.

Suzanne W. 
Clasificación:
5.0

My experience was great and would not change a thing

Mike B. 
Clasificación:
5.0

The manager is great! Very friendly and helpful!

Desiree V. 
Clasificación:
5.0

excellent

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen R. 
Clasificación:
5.0

I love the convenience of renting a trailer here! I can pick up in 10-15 minutes and drop off in 2. For someone like me who only needs a trailer once in a while, renting is far better than owning.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth Y. 
Clasificación:
5.0

Fast efficient service. I would appreciate some sort of small discount as a returning customer. You do have competitors in the area that rent high-quality equipment for less

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashlee C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beverly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Friendly, helpful, efficient service. Highly recommend.

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natividad F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sandra L. 
Clasificación:
5.0

Service rep at store was very friendly.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

They were very helpful, set everything up for me. Great experience

Daniel G. 
Clasificación:
5.0

My sales associate I worked with was excellent. Very knowledgeable and very helpful.

Rick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald H. 
Clasificación:
5.0

When returning my rental the female employee was not professional no eye contact busy on her personal cell phone, didn't let me finish my sentence. Just told me " we'll email you the bill" verses the young lady that attended me last was smiling, friendly and had no issue answering my questions.

Luis I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ebenezar M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Nothing - the van was perfect, and more importantly, the team was fantastic - helpful, accommodating and super friendly.

STEPHEN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan N. 
Clasificación:
3.0

Took an extended amount of time to approve my license when I have used the service before. Have not received my completion receipt yet though I have returned the equipement.

SANGVARAK P. 
Clasificación:
4.0

This was not the drop off location I chose. My drop off location i selected in Nashua NH was rude and wouldn't except the truck. Forcing me to drive 12 miles out of my way to this location. He stated he's a car repair place first. He needs to be removed from your list!

Logan M. 
Clasificación:
4.0

Online reservations works well. Short time to pick up van at facility. Van was a new unit with 10k miles total. Clean and undamaged aside from rear bumper cover tear. “ oil change required” warning on dash was present. The van got 19mpg. Drop off was hassle free. A good experience.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

rodrigo C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
5.0

Truck was quite old. Ran fine and was clean but definitely needs an update

Don T. 
Clasificación:
5.0

I've been to this location for many needs. Fantastic service.

Cindy H. 
Clasificación:
4.0

The e-mails you sent were extremely confusing in what they requested to rent. Caused me a lot of time to get what was actually needed

Paul H. 
Clasificación:
3.0

I reserved the LOCAL trailer from this Nashua location, the day before pickup I was told there was no inventory and had to pickup in Manchester, but would still return to Nashua. That apparently made it a one way reservation and changed my pricing...so when I returned it 5 days early, there was no savings because it was changed to a one way.

Christopher A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxanne G. 
Clasificación:
5.0

Drop off was fast and easy. Excellent location.

Gordon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
5.0

Diane was top notch on her customer service. Debbie & the girl in training were excellent too. Justine Bergin

Justine B. 
Clasificación:
4.0

Customer service was terrific. The truck we used to move from Seabrook to Nashua was adequate but old, 99,000. Got the job done.

Philip B. 
Clasificación:
5.0

Uhaul is always my go to!!! Glad to have one nearby!!

Joy P. 
Clasificación:
4.0

The sales rep that helped me rent the equipment was absolutely fantastic! She made my experience pleasant and easy. Only negative experience was during the returning & payment of truck. After paying the difference of my bill inside, I waited for my ride out front. While visibly holding the payment receipt, the gentleman who helped with the return asked rudely if I paid the rest of my bill inside. I immediately responded “yes of course “ , he then asked me again if I was sure I paid already. I said “yes” while waving my receipt. He then walked in the store and yelled to the other employees “Did she pay her bill?” they said yes!! Yet he still asked the employees “so she paid in full? Is she all set !?'” I was embarrassed and felt insulted! I even asked him what you don't believe me? I have the receipt “. I thought Financial discrimination was a crime. Or maybe it had to do with the fact that I am Hispanic woman. I felt completely offended and I will not be returning to that location.

Monique L. 
Clasificación:
4.0

Deb is the very best. Keep her and you'll be fine.

Ray K. 
Clasificación:
5.0

Nope the lady who helped was well informed, I see now why the reviews for this Uhaul were so high, will be going to this one in the future for sure.

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
1.0

Manager was rude. Truck ramp wasn't working properly asked for a different truck because I didn't want to be accused of breaking it and paying for it in the end the manager refused and said it was fine when it wasn't so I ended up not even using the ramp because I was afraid I wouldn't be able to get it back in like I had told her and then be at fault and pay for something I didn't even break

Allison C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wagner S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim L. 
Clasificación:
5.0

1) Van stunk of cigarette smoke. I gagged all the way to my destination and had to keep the windows down for fresh air. 2) the right side of the back bumper was broken so I was only able to use the left side to load and unload which limited how much we could move at one time. Very disappointed to hear the GM knew about it but rented the van to me anyway. She could have given me another one. It was an inconvenience to be sure.

Lorraine L. 
Clasificación:
5.0

Personnel at this location were extremely helpful and pleasant to work with. This location was knowledgeable about towing equipment and went took it a step further with helping me locate and reserve a trailer from a uhaul out of state ensuring that I was made more comfortable with having to tow a trailer a long distance.

Lisa M. 
Clasificación:
5.0

Friendly quick service

Rainer S. 
Clasificación:
5.0

Everything was cleaned and people work In that office is friendly

BOAVENTURA F. 
Clasificación:
5.0

Probably the best experience and customer service I've ever had anywhere!

Richard S. 
Clasificación:
5.0

Put hanging hooks in so we can hang our good dtesses? Gracias

Virgina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRYLDMITRIEVICH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan N. 
Clasificación:
5.0

Over all my experience was excellent. My only issue is paying $1.09 per mile - I know your operating costs are high but the mileage fee seems to be excessive.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

Great staff! Super friendly and helpful!!

Tricia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fabio B. 
Clasificación:
5.0

Excellent customer service will definitely come back and recommend a friend and good prices

Charles F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oliver M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRYL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank S. 
Clasificación:
5.0

Great facilities, great people. Will continue to use them in the future.

TYLER H.  |  Overall Experience 
Clasificación:
5.0

Deb, the manager is beyond fantastic! So helpful even when when it gets really busy. I rent trucks there weekly and Deb is the reason I keep coming back.

Tedd C. 
Clasificación:
5.0

Everyone at this Uhaul location is completely awesome! We spent the last two weeks going in and out of the store doing truck and trailer rentals multiple times each. We are really happy we chose this team to help with our move.

James S. 
Clasificación:
3.0

The person renting me the truck should have explained the procedures and not just handed me the keys without giving any info on returning the truck. She didn't even want to do a walk by, and I had to ask her.

Judith M. 
Clasificación:
5.0

Only Uhaul for this family! Reliable, professional, friendly and courteous. Consistently a great experience. When we need to rent a truck we use Uhaul every time. Prices are reasonable and generally less than other rental agencies. Only Uhaul for us. Thank you Uhaul.

Patrick R. 
Clasificación:
5.0

Lou is a perfect example of customer focused employee. Great experience!!

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colive H. 
Clasificación:
5.0

Service at Amberst Street Nashua is always awesome

SAMUEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

Would be nice if you charged less per mile! It was a fortune just to rent a cargo van for 48 hrs. Between the mileage charges, insurance, tax and refilling gas before returning, it cost almost $300!

John Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben P. 
Clasificación:
5.0

Excellent service as always

SAMUEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leigh H. 
Clasificación:
5.0

The service here was excellent.

william T. 
Clasificación:
5.0

The guy was awesome

khalid S. 
Clasificación:
5.0

I been renting for the last 5 years never had a single complain

David M. 
Clasificación:
5.0

Very pleasant, professional and helpful staff. My trailer rental experience was smooth, quick and quick.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEIDI B.  |  First Impressions 
Clasificación:
5.0

Deb was awesome help when I needed it most

Jennifer K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli C.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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