Comentarios del cliente para U-Haul Moving & Storage of North Lincoln

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of North Lincoln

Grado total:

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Steven A. en

Grado:

I don't see what couldve been done better. Everything was smooth in & out

Paul M. en

Grado:

El cliente no dejó un comentario.

Alan S. en

Grado:

Great customer service!

Paul M. en

Grado:

El cliente no dejó un comentario.

JoAnn H. en

Grado:

El cliente no dejó un comentario.

Samuel B. en

Grado:

I saw nothing that needed improving. I had a pleasant experience.

josalyn S. en

Grado:

While I did appreciate the politeness of customer service, they seriously messed up my reservation. They had incorrect info on what trucks were available in my town, I had to cancel and change my reservation to a new time and location and smaller truck size. Then when my husband picked up the truck, they didn’t have our reservation available even though I continued to get phone notifications that it was ready and we were supposedly missing our pickup time. We ended up with a smaller truck than we had ordered, and then I still had to sort things out with customer service and cancel yet another reservation that I had never made for a completely different day. I do not want to have to deal with all the confusion while trying to move, and I was really unhappy with having to downgrade sizes.

Dawn G. en

Grado:

El cliente no dejó un comentario.

Norbert F. en

Grado:

El cliente no dejó un comentario.

Kenneth T. en

Grado:

El cliente no dejó un comentario.

Tim E. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

Marie R. en

Grado:

Thank you, today went well because of you.

WILL L. en

Grado:

Returned truck in proper condition. Was charged a fraudulent cleaning fee.

Dianna S. en

Grado:

El cliente no dejó un comentario.

Mark C. en

Grado:

Pick up and drop off process was simple and quick. The manager at pick up was friendly and efficient. Truck cab windows needed to be cleaned but everything else was as expected. First uhaul I’ve had where the lights in the box actually worked!

Rhonda B. en

Grado:

El cliente no dejó un comentario.

Donald M. en

Grado:

The return process after hours was too extensive and required taking pictures that I was quite amazed about, for example - taking a picture of the dash or the cargo area, it felt as though I was doing the work of the staff who are preparing the truck for the next customer. It was longer to complete than I expected, particularly after dropping off the truck after a long afternoon-evening of work.

Dawn G. en

Grado:

El cliente no dejó un comentario.

Nathan H. en

Grado:

El cliente no dejó un comentario.

coral M. en

Grado:

El cliente no dejó un comentario.

Micah W. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

Gary M. en

Grado:

Was charged twice because the first bill was estimated. Not sure those miles paid for were forwarded to the 2nd bill!!!

threasa g. en

Grado:

This facility has all very nice employees! Plus David went above and beyond and I will be forever grateful! I’ll recommend you every chance I get! Thank you so much!

William W. en

Grado:

El cliente no dejó un comentario.

William W. en

Grado:

El cliente no dejó un comentario.

Mike M. en

Grado:

El cliente no dejó un comentario.

Diana U. en

Grado:

Staff extremely courteous and helpful. Facility was clean and seemed well organized. No wait time.

Karla C. en

Grado:

El cliente no dejó un comentario.

Jeremy F. en

Grado:

Employee was very helpful and knowledgeable.

Kenneth H. en

Grado:

Stop taking money off people cards after they have completed a service with you

Karl M. en

Grado:

Do not rent that truck again- its not safe. Fix your corporate problems.

Tamra O. en

Grado:

El cliente no dejó un comentario.

Taylor B. en

Grado:

My whole order was completely messed up , they gave me the wrong truck and the truck did not have a full tank of gas when I pick it up .

Syed Imran Ali M. en

Grado:

El cliente no dejó un comentario.

Kyle C. en

Grado:

David Perez was very accommodating and helpful. Went above and beyond to help make my move in and out as easy as possible.

Harold W. en

Grado:

Very friendly and helpful staff.

NGOC N. en

Grado:

Good place I’ll recommend all my friends if any looking for storage or usual rental.

Sheldon C. en

Grado:

Robert was extremely helpful and very kind. Would definitely recommend you all to my friends!

kimberly l. en

Grado:

I like this storage facility, not only that they have control climate but has been good with me through the time I been with you all and I really enjoy the size of my storage cuz it the right size

Lindsay H. en

Grado:

I had a very pleasant experience, especially with the manager. He made sure everything was as easy and convenient as possible!

MIKE W. en

Grado:

My only comment is the obvious issue they are having with the absence of a security fence.

TRACY C. en

Grado:

Storage units r secure & clean. Office wise they didn’t have their stuff together. The bill was messed up & took multiple calls and over 2 weeks before it was fixed and they locked me out of my unit!

SHELBY N. en

Grado:

Great place! Clean, well lit, secure and the staff are ver friendly and helpful!

Meagan W. en

Grado:

Everything was great and the staff were very helpful!

Annie B. en

Grado:

Good customer service

Robert G. en

Grado:

Awesome job! They really made the drop off and finding the storage space easy. Very good experience!

Tyrel F. en

Grado:

This place was great. The staff was very helpful and went above and beyond to meet our needs.

Justin K. en

Grado:

Too expensive

Mariah N. en

Grado:

While our experience at the storage unit has been good thus far, I cannot say the same about the moving truck rental as our truck was not available as confirmed.

Corey W. en

Grado:

All the staff that I have dealt with have been very friendly and helpful

Meagan W. en

Grado:

Everyone was very attentive and made sure our needs were taken care of .

Jeff R. en

Grado:

Great

CHAD D. en

Grado:

Was a great place the last 2 years. Once U-Haul took over it seemed to be more about money and less about the customer.

BARBARA D. en

Grado:

No problems

Jacklyn C. en

Grado:

Very friendly, easily accessible, very clean units.

KATHY S. en

Grado:

My entire household furnishings and personal property were stored for a year and a half. Everything is in good shape. It was great not to worry about it. I would highly recommend this storage site.

Darius H. en

Grado:

Great customer service and the location is convenient for me.

TROY B. en

Grado:

I have used this facility three different times. . And every single time it is been a wonderful experience and they are very helpful and the place is kept very clean. I would recommend it to anyone.

TRAVIS T. en

Grado:

Great storage facility

KENT P. en

Grado:

Would really like a climate controlled unit large enough for a car.

JACKIE S. en

Grado:

Staff is always friendly and helpful. The property is well maintained.

ROGER L. en

Grado:

One month in advance a 20ft truck had to call The Day I had scheduled find out where to pick it up did not have a 20ft available they said they had a 26-ft to Close to use another location 15ft.

DAN W. en

Grado:

Not a problem, just a convenience item. I wanted to get something out of unit after 10. I think it would be acceptable to allow access after hours a couple of times a month for things like that.