Comentarios del cliente para U-Haul Moving & Storage of North Downtown

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of North Downtown

Grado total:

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Julio M. en

Grado:

El cliente no dejó un comentario.

Richard F. en

Grado:

El cliente no dejó un comentario.

Zachary C. en

Grado:

El cliente no dejó un comentario.

Cassandra M. en

Grado:

It was a huge slap in the face to pick up the truck and find a cigarette butt on the floor in the center of the truck. For employees to act out like that says more about the work environment than anything. I had a good experience with the service rep picking up the truck, because I'm a good and friendly person. I didn't deserve a stinky truck making my furniture stinky too.

Joshua R. en

Grado:

Don’t tell customers that they will be getting their deposit back at drop off im waiting for a check I really needed that money now

abbas A. en

Grado:

El cliente no dejó un comentario.

megan M. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

Customer service was attentive and helpful. Been to this location a couple of times and am always pleased!

Shahzad Z. en

Grado:

El cliente no dejó un comentario.

ladanna m. en

Grado:

The representative Michael was friendly and nice customer service skills.

KESHI W. en

Grado:

El cliente no dejó un comentario.

Sidney M. en

Grado:

El cliente no dejó un comentario.

Paula G. en

Grado:

El cliente no dejó un comentario.

VERONICA H. en

Grado:

I did not like the check in and get the truck keys out of the box. Because I could not get reception from the original location from my cell phone. Had to go to a different location to pick up. Turned out that location was in a better spot to pick up and drop off.

Nancy L. en

Grado:

15-foot truck #1461 or #1416. Terrible suspension and it felt like it was leaning driver’s side. I’ve driven these before, I’ve never been terrified of turning before. It needs attention or a scrap yard. Receiving staff was great, check-out staff was not very intuitive, we asked a question, he went down that rabbit-hole despite repeated requests to let it go. Won’t rent at this location again.

Patricia E. en

Grado:

PRESNT ALL POSSIBLE OPTIONS TO MAKE A DEAL. JOSH WAS MY REPRESENYATIVE. IN THE END I WILL SAY, HE TOOK CARE OF ME.

Anita L. en

Grado:

El cliente no dejó un comentario.

Jennifer P. en

Grado:

Nice staff. Easy!!

IAN C. en

Grado:

El cliente no dejó un comentario.

James W. en

Grado:

El cliente no dejó un comentario.

Patrick J. en

Grado:

Liked.

Patrick J. en

Grado:

El cliente no dejó un comentario.

Lance H. en

Grado:

El cliente no dejó un comentario.

danny H. en

Grado:

Great service

Kenneth T. en

Grado:

El cliente no dejó un comentario.

Jessica J. en

Grado:

Great experience renting from this location. I would recommend using them again.

Mark S. en

Grado:

Guys there where very friendly and nice to work with..

Shahzad Z. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

They had a truck I could handle. The other place in Bellevue Nebraska said they had the size I reserved but it was too big a truck. Fortunately the U haul at n 18th Street was more helpful and accommodating. The regional office was not willing to look anywhere for a smaller vehical. Even the girl at the Bellevue location tried to find us a smaller truck and the usual rep on the phone was unwilling to check around Omaha for a smaller truck. The girl in Bellevue went above and beyond the call of duty. She should get a great trip or raise from her boss!

daniel G. en

Grado:

Nate helped us out and made our rental fast and easy! Thank you!!!

Shanda M. en

Grado:

El cliente no dejó un comentario.

Victoria S. en

Grado:

El cliente no dejó un comentario.

Brian A. en

Grado:

Online billing is unclear. Cannot tell balance due and date due. I checked prior to due date and it stated balance of 0 and next payment due a month in the future, however I was charged a late fee.

kathy w. en

Grado:

Excellent service

susan t. en

Grado:

Excellent storage facility

LETICIA B. en

Grado:

Great location easy to get in and out.

Robert S. en

Grado:

People were friendly and helpful. Would recommend using them.

Albert H. en

Grado:

Awesome

Delonica W. en

Grado:

The only thing that was good about the service was when I checked in. He was professional It’s not a good idea for women to pick up anything at this location because the employees are rude

nathaniel b. en

Grado:

Friendly, efficient staff. Facility was very clean and secure. Will use again when we start remodeling the kitchen.

Delonica W. en

Grado:

Poor customer service skills displayed by multiple employees. I Left there angry. Uhaul wasnt moving ready. It wasn’t clean Smelled like an ashtray had to ask them to clean it out and I had to wait

lawanda b. en

Grado:

love the service like the way they work together as a team and they were very helpful

John W. en

Grado:

Great experience, Easy access and secure. All the boxes and tape and locks we needed were there and the convenience of being essentially on Creighton’s campus made it so convenient for our family. We

taletha r. en

Grado:

I had a good experience and will recommend your company for any hauling or storage needs

CHRISTOPHER E. en

Grado:

This location is very clean and organized, and the manager, Michael is outstanding. His caring attitude and professionalism really helped reduce some of the stress of moving for me, personally.

Kimberly M. en

Grado:

I wish they stay open to at least 10:00 pm .

jojo l. en

Grado:

N/A

matthew c. en

Grado:

Storage made simple. N 18th St Uhaul is the ONLY place to store your stuff. Highly recommended.

Robert S. en

Grado:

The group of people working at this U-Haul are fantastic

kevin o. en

Grado:

Very helpful and clean!

Lisa T. en

Grado:

Very helpful employees. Would recommend this Uhaul to other Creighton families

Debbie B. en

Grado:

Thanks for your help during this flood. I'm very thankful for your help. Sincerely Debbie

Greg R. en

Grado:

Lack of communication between whoever sets up reservations by uhauls 1800 number and the store location's operator.

Kirsten B. en

Grado:

Excellent customer service

Nancy C. en

Grado:

Easy and quick service. Very clean facility.

Brian V. en

Grado:

6 hour drive, arrive pay final bill and tell staff after load we no longer need unit. Same staff come on p.a. say we have 10 minutes to be out they close early tonight nearly an hour b4 normal bus/hr

Patricia S. en

Grado:

Customer service was very professional and friendly.

patricia w. en

Grado:

The man was really helpful. He answered all of my question and helped me find the right storage and other things thanks again

terri o. en

Grado:

Michael & Michael are 2 of the nicest gentlemen I know.

Eric G. en

Grado:

Very clean and helpful staff members

Patricia S. en

Grado:

Customer Service there was awesome. Very polite and friendly. I would recommend any and everyone to due business there at this location.

CAMILLE A. en

Grado:

Everyone was so helpful, great experience

Hashim C. en

Grado:

Great friendly staff very helpful and polite

MAKALA R. en

Grado:

Great service very polite and helpful.

anthony r. en

Grado:

The store manager,Michael, was great at going above and beyond to help my wife and I. The store on 18th and Izard st in Omaha,Ne has the best employees by professional and customer service hands down.

Linda L. en

Grado:

every one was so helpful and so kind to me . it was great

terri o. en

Grado:

They went all out to help me.

Melanie P. en

Grado:

I emailed multiple times asking questions and never got a response.

Anthony G. en

Grado:

Great facility

Gaillard J. en

Grado:

Never again my asthma took a hit to so many mistakes made. Being fixed supposedly still very upset how messy this all was. I expect apology and a big credit for the hateful mess my health had to endu

RICHARD C. en

Grado:

The facility is handicap friendly. I am limited walking person. Thank you U-Haul fo being there when I needed them. Mike the manager is destined for greater things in the corporate scheme.

Michele M. en

Grado:

Extra finally and helpful staff

jojo l. en

Grado:

So much help when I forgot the key to my lock in Colorado and were always helpful and welcoming. I never felt intimidated or nervous to come in and ask for help!

Ted H. en

Grado:

We used this facility for summer storage for a child attending university and it worked perfectly. It was close to campus, secure, the staff was helpful and friendly and the hours were great.

Nat H. en

Grado:

Very professional and helpful sfaff!

Anita W. en

Grado:

Always clean and friendly

gerimi s. en

Grado:

Extremely convenient for storage for college students.

Wallace F. en

Grado:

Very helpful

David G. en

Grado:

thanks

Zachary W. en

Grado:

Move-in was as easy as could be! Plenty of carts provided to help move your stuff, wide aisles & doors for easy access; very clean. Even on a 90+ degree day, the units are quite cool.

Elaina W. en

Grado:

Decent facility besides being hotter inside than outside.

James S. en

Grado:

facility was great - it was the customer service number they gave me that was very annoying. Been put on hold for 15-20+ minutes without a response and finally gave up.

alberto A. en

Grado:

Good business thanks

Anita W. en

Grado:

Wonderful employees, know me by name

Matt S. en

Grado:

All good except for the strange people that went inside there unit for 20 or so minutes.

MICHAEL B. en

Grado:

Friendly staff and very helpful.

Anni F. en

Grado:

Everybody was super friendly there and so helpful :)

Madelyn S. en

Grado:

Michael was incredible to work with at every turn. He went above and beyond to take care of me and make sure I had everything I needed durning my move!

Lokesh G. en

Grado:

Very accommodating

gary j. en

Grado:

What can I say? There is no Uhaul facility anywhere in the metro area that even comes close to this one in terms of customer service and professionalism. Hats off to Michael and his team.

freank w. en

Grado:

Michael was Great!!!

DESHAUNA S. en

Grado:

Great storage will be doing it again with them

Kwin K. en

Grado:

Place was clean and staff was friendly but billing is absurd! I tried signing up for auto pay and EVERY month I received a late fee and had to call and try to sign up again. I definilty overpaid!!

janice a. en

Grado:

It was a great experience working with U-Haul and the great staff. From the manager to the gentleman who helped me find the moving carts, everyone was very nice and helpful. Thank you.