Customer Reviews for U-Haul Moving & Storage of Noblesville

290 comentarios

14296 Herriman Blvd   Noblesville, IN 46060

(317) 770-0113

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(317) 770-0113

14296 Herriman Blvd
Noblesville, IN 46060

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Isaiah T. 
Clasificación:
4.0

Staff was nice and friendly.

Ebony A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Isariya F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lenore M. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarmed T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana F. 
Clasificación:
5.0

The staff were extremely helpful, efficient and friendly. The only issue we had was there was a bolt on the floor on the right hand side of the floorboard of the trailer we rented. We were careful to work around it but it could have damaged furniture had we not paid attention. Otherwise perfect customer service and customer experience.

Kim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandrina B. 
Clasificación:
5.0

I have been here 2 times now. Place is spotless and employees are great. There are two uhaul locations that I recommend, and this is one of them. Keep up the good work.

susan B. 
Clasificación:
4.0

Little upset I reserved an outside spot not inside the gate. Spot was no longer available and the room is not 10:10 it's more 9 deep and 10 wide. Little misleading. Not happy with the spot but not going to do anything and need to get unloaded.

sean w.  |  First Impressions 
Clasificación:
5.0

Awesome and EASY!!!!

Timothy I. 
Clasificación:
5.0

El cliente no dejó un comentario.

leroy H. 
Clasificación:
1.0

Get a card reader that works Repair truck doors that won't stay open Update software - lag caused serious delays in check in

Jeffrey D. 
Clasificación:
1.0

Greet customers who are waiting in your long lines. Never greeted could not wait in line to return. Found mechanic in garage who told me to leave the key on the drivers seat. Never received the receipt.

KENNETH H. 
Clasificación:
1.0

Customer service was so bad, and the guy so rule , no answer questions just play with his phone

Tong L. 
Clasificación:
5.0

It was a great experience.

Tyler S.  |  Overall Experience 
Clasificación:
4.0

Drop off was very busy, they got us in an out of there in a timely matter.

christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Derrick L. 
Clasificación:
3.0

When we arrived at the location they were trying to rent out the truck that I had booked and paid for the night before. There was also no Dolly in there like I had requested and paid for.

Jacob C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakema P. 
Clasificación:
5.0

Nothing. Very helpful.

Michael H. 
Clasificación:
2.0

This was my first time completing a purchase at this location and it was easy to do business with the location nor does it appear that they are customer focused.

Peterson G. 
Clasificación:
5.0

James was very helpful In working with me on my needs- very customer focused!!!

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ajesh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

adam A. 
Clasificación:
3.0

No one talked to us. We were there midday while they were open. So clean, yes… no one was inviting.

Michelle M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon C. 
Clasificación:
1.0

The trailer wasn't even there. Waited forever then had to drive all the way back where I came from to pick one up, even tho I made my appointment days before and even did the check in online day of.

Michael C. 
Clasificación:
4.0

El cliente no dejó un comentario.

julie ann R. 
Clasificación:
5.0

The manager, Tracie, assisted me with my rental. She is an excellent agent (very professional) which makes all the difference. I was having a very difficult time due to personal issues. She did not know this, but she made my Day !!!!!

catherine H. 
Clasificación:
3.0

Dirty box, no air conditioning in cab, rough running engine

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick W. 
Clasificación:
5.0

Fantastic service!

Jon A. 
Clasificación:
3.0

Probably because it was a drop off center there was limited interaction with the team. My experience was unusual and the drop off attendant didn't provide any support. Overall, the facility was clean and the people were friendly.

Robert B. 
Clasificación:
5.0

I was overcharged for fuel and the agent tried to defend it. I said that I drove 20 miles and put 1.2 gallons in the truck.. the contracted estimated I should add 7/16 of a gallon. The agent charged me an additional $10 for 1.5 gallons…I said how does that make sense…she said it's no unusual for a truck to only get 3-4 miles per gallon..I said that there is no way that makes sense. I said that the truck takes a minute to register the actual amt in the tank and she probably did not take the time to figure that out

Richard S. 
Clasificación:
5.0

On the website, U-Haul said that a representative was supposed to call me the night before we were to pick up the truck. On the morning we picked up the truck I had to call to confirm. It took a little while to get a hold of someone at the district office. However, the Noblesville location was amazing! They were kind and friendly.

Jonathan R. 
Clasificación:
5.0

Nice location, friendly staff, great experience. Need more locations like this.

jack F. 
Clasificación:
5.0

Great customer care, no waiting

THOMAS O. 
Clasificación:
3.0

No one answers my call when I call. I didn't get the dolly I requested and they said my tank was full but it was only half full.

kaylee C. 
Clasificación:
5.0

UHaul's app was inaccessible. I couldn't even log in.

Marwan N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kendall M. 
Clasificación:
3.0

Back of the truck was not swept out. Had dirt and grass in it. Look like a landscaper had used it. Had to wait for employees to show up in order to open the store. line of people out the door waiting to pickup.

Alan M. 
Clasificación:
1.0

Horrendous customer service. Waited almost 30 minutes with only one other customer in front of me. Won't ever rent from this location again.

Mike F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fei S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abhijoy S. 
Clasificación:
5.0

Very friendly and quick service -- both renting the vehicle and returning it. Highly recommend.

Daniel B. 
Clasificación:
5.0

I can't think of anything at this time. My experience was very positive

Michael H. 
Clasificación:
1.0

Customer service! Tracie Bowman was extremely rude and disrespectful towards me! Then to discover that she is the center manager... WOW! U-Haul will never have to worry about me spending my money with y'all ever again! And I'm going to tell everyone I know not to go to the U-Haul located at 14296 Herriman as well.

Keith G. 
Clasificación:
5.0

Nothing. Check in & out was quick and easy. Everyone was very nice & helpful.

kimberly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kate E. 
Clasificación:
4.0

Let people drop off closer to home.

Pamela S. 
Clasificación:
3.0

I had a reservation from a wed -sun. Apparently she wrote me in as a walk in ignoring my reservation this causing havoc when U-Haul calls me early sat morning telling me I was supposed to have the truck back the night before. Then when I explained I had it til Sunday the guy that calls me says yes but we need it back as soon as possible. I tell him it's impossible as I have a reservation til sun and am hours away

sarah W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh M. 
Clasificación:
5.0

Gas cap kept tripping the check engine indicator. Needs a new cap.

Greg S. 
Clasificación:
2.0

My only issue it is returns. Rented 2 uhauls in 2 weeks back to back. Upon return later that afternoon I was told told someone would be with me in a minute for turn in. 20 minutes later I started self check in. It took less then 10 minutes. As I was walking away some finally came out. Second time didn't bother waiting did self check in right away. Went inside and was told someone would be with me in a minute. The store was empty with no customers in sight. Other then that I love Uhaul.

Raymond C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M. 
Clasificación:
5.0

great staff but they need more help, waited in line too long

stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

becky H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell S. 
Clasificación:
4.0

The truck was clean, but in very rough shape (big dents, rust, etc). I would think a new location would have new trucks. But it served the purpose and everything else for the rental was fine.

Todd B. 
Clasificación:
5.0

Was very pleased with the service, check out and in process

Jim W. 
Clasificación:
2.0

Answering the phones is important to running a business.

George L. 
Clasificación:
4.0

Pleased with the rental process BUT the following day (Sunday) it looks like my credit card is being charged twice for a rental amount that does match the online receipt amount I see when I set up my online account & checked my past rental history. Hummmm. Will call for clarification on Monday, May 16th. Greg Smallwood

JOHN G S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garette Z. 
Clasificación:
4.0

The website is terrible to navigate so I tried calling the phone number - was always told there was a 10 minute wait time. I could not figure out your 24/7 return a truck on my phone. I work in digital projects all day long and was miserable trying to use the website, your app, and talk to a person. Tracie Bowman was nice to work with checking out the truck but she had issues trying to extend our reservation too. The location and trucks are fine it's everything else that could use work. Poor customer experience.

Lisa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirsten H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jesse P. 
Clasificación:
5.0

awesome!!!

Timothy I. 
Clasificación:
5.0

The people at this location were absolutely awesome and so friendly. 10/10 for their customer service. The truck itself seemed super old and didn't seem to be working well at all when we got it. It just felt unsturdy and unsafe to be driving.

Michael B. 
Clasificación:
5.0

Easy location to find and easy for drop off.

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

No improvements needed. Probably the easiest and fastest I have ever rented a U-Haul.

Wayne P. 
Clasificación:
3.0

Pick up was great. Dropping off , attendant was rude and made us wait while they attended to people who came in behind us

Garry H. 
Clasificación:
5.0

Staff was friendly and extremely helpful. Smooth and easy process to rent a trailer for the day.

Matt G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick B. 
Clasificación:
5.0

All U-haul locations should be a professional establishment like this. A pick up location should not be dilapidated, storefront, warehouse or garage like the pick-up location I dealt with. This comment does not apply to CJ Auto & Rental.

Herbert U. 
Clasificación:
4.0

When placing a dolly in back of truck it shouldn't be on its wheels as it slides every time you stop and go

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer J. 
Clasificación:
5.0

Great experience especially the customer service.

ROBERT L. 
Clasificación:
5.0

Great experience. Thank you

Craig D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harvir S. 
Clasificación:
5.0

Major inconsideration in accepting reservations and completing check in for a truck and supplies. I ordered a furniture dolly and furniture blankets on line. After checking in, I was told to where retrieve my truck and to pull to the front of the building to get supplies. Not until I go back into the building was I told there was no furniture dolly for me; that it wasn't guaranteed to be available. A furniture dolly was mandatory for what I needed to move. I went and purchased one from Lowe's. I should have been told there was no furniture dolly available before I completed the check out!

Don H. 
Clasificación:
5.0

Brand new facility, dropped trailer off and was on my way in less than 10 minutes. Hard to adk for much more. Gracias

JAMES B. 
Clasificación:
4.0

Great location but was not the original pick up spot I had made reservations for a month in advance. Although extra miles were given took an extra hour for pick up driving time.

Maria T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN A. 
Clasificación:
5.0

Great experience at chech out and check in with the woman at the office. Don't recall her name but very nice and efficient!

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

Overall a great experience. The only bad thing is I haven't received my final bill and it's the next day.

Gerald N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel C. 
Clasificación:
5.0

The agent who assisted me with reserving the van was rude an asked me if I knew that it was 10 minutes til they closed in an insulent tone. Most of the agents are helpful and professional. But she was not. I don't remember her name but I'm sure it's connected with the contract.

MICHELLE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer S.  |  First Impressions 
Clasificación:
5.0

Extremely satisfied with this facility. I can only wish that I lived closer to use it full time for storing our RV. We plan to be back again this coming Fall.

Scott R.  |  Overall Experience 
Clasificación:
5.0

Staff wws friendly and professional. Lots of storage options and availability. INSIDE storage options are great for winter and when it is raining.

John H.  |  First Impressions 
Clasificación:
5.0

Tracie was amazing and went out of her way to help me in my time of need. I was in a major crisis without being able to get into my house and she was so accommodating. Extremely nice facility, very clean and well maintained. Thank you so much! Will definitely be back ~. Sharon Baker

SHARON B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Starla C.  |  Overall Experience 
Clasificación:
5.0

Clean facility, confident my things will be secure and the climate control will keep mold and dust from collecting. Like the mouse traps in each unit to keep rodents inder control too.

Trish L.  |  Online Move In 
Clasificación:
5.0

Very nice staff. Flexible with move in date.

Karen C.  |  First Impressions 
Clasificación:
5.0

Very impressed with the facility and how easy it is to navigate through the RV parking area. I was also impressed with the electrical connection available. Will definitely recommend.

Tony C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX R.  |  First Impressions 
Clasificación:
5.0

Both representatives, Jayden and Lindsay (I think), were very friendly and helpful

AMANDA B.  |  First Impressions 
Clasificación:
5.0

Moving sucks, but the ladies and the gentle man in the office were extremely helpful. I would recommend them to any one!!!!

charles m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edison B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

OLADIPUPO D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Danny S.  |  Overall Experience 
Clasificación:
2.0

New ask me later

Doug B.  |  First Impressions 
Clasificación:
3.0

You can offload your truck after 5pm because the staff will lock the main entrance and your card couldn't have access to let you in, you have to walk through the side door which means you can take in heavy stuff like couch or anything that is wider than the side gate. This doesn't make sense as it renders useless the access card. I don't see the purpose of the access card if the main gate where truck can offload stuff will be shut at 5pm, it means you can't offload after working hours.

OLADIPUPO D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN S.  |  First Impressions 
Clasificación:
5.0

Great

Christina W.  |  First Impressions 
Clasificación:
5.0

nice staff and good location

stephen s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERTO G.  |  First Impressions 
Clasificación:
5.0

Beautiful facility! Very user friendly!

Ramona K.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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