Customer Reviews for U-Haul Moving & Storage of Niles

3,202 comentarios

7644 N Milwaukee Ave   Niles, IL 60714
(S Of Oakton St)

(847) 966-0024

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.- dom.: 7 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(847) 966-0024

7644 N Milwaukee Ave
Niles, IL 60714
(S Of Oakton St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.- dom.: 7 a. m. - 7 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara B. 
Clasificación:
1.0

My phone reservation didn't work so the clerk re-did my rental so I was not able to check the truck back in upon return. I called the Uhaul number and they told me where to park, return keys. I assumed that was fine but I was charged extra. This 3.5 rental ended up costing me $127

Debra A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer W. 
Clasificación:
5.0

Thank you so much

Roberta H.  |  Overall Experience 
Clasificación:
4.0

The van had an overwhelming smell of mold. It was so powerful that it made me sick as I am allergic to mold. This should be addressed before it is leased again.

Tamara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hieu T. 
Clasificación:
5.0

Very good place to rent trailer.

Mateusz J. 
Clasificación:
1.0

Staff was not knowledgeable about rental features Took 45 minutes to get my reserved vehicle Manager on speaker phone was swearing

Kevin G. 
Clasificación:
5.0

Everyone is so kind and friendly and most of all understanding!!! Thank you uhaul

Roberta H.  |  First Impressions 
Clasificación:
5.0

Calm and helpful. I felt welcome at pick up and drop off.... especial arriving at 1 minute before close.

John S. 
Clasificación:
5.0

Absolutely nothing, the staff was extremely knowledgeable and friendly

JEFFREY L. 
Clasificación:
5.0

When I tried to return my rental after hours the U-Haul App encountered a problem and couldn't complete the return using the App.

Grant G. 
Clasificación:
5.0

Wonderful service

hitendra P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Udit K. 
Clasificación:
3.0

And the truck had a bag of potato chips and waters from the previous person in the side pocket which I threw out. Additionally the drivers window roll up was broken and it had no handle which made it hard to roll the window up and down. I also think your sales people should explain the check in part of the truck if it's after hours. I arrived to the facility at 7:02 PM and there was nobody there. I understand you close at seven however I would think they would still be blocking up.

Panagiota T. 
Clasificación:
5.0

More space open in the “equipment drop off”

Matthew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica Alejandra V. 
Clasificación:
5.0

It was great. Last summer I drove a truck from California to El Paso also. It was great also !

JODY M. 
Clasificación:
5.0

Not much… the agent at the location was very pleasant and helpful. When I returned my rental he was again very pleasant and easy to deal with.

patrick R. 
Clasificación:
5.0

Always a good experience at this location, employees are friendly and helpful

JEFFREY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CristianI C. 
Clasificación:
5.0

Helpful, quick and friendly.

Rahul K. 
Clasificación:
3.0

Truck had gas fumes coming out of the engine bay, as well as loud engine noise. Thankfully we did not take it on a highway.

Chingis Michael B. 
Clasificación:
5.0

The customer service rep was very nice and professional.

Lisa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe G. 
Clasificación:
5.0

The trailer had faulty wiring the brake lights and turn signals worked, the running lights did not, the pictures of the trailer are not the one I used, so I didn't respond to the email, the service and staff was excellent

Matthew J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph B. 
Clasificación:
5.0

Facility is a bit tricky to get into and out of due shape of property. But great friendly folks!

Thomas A. 
Clasificación:
4.0

Trailer performed perfectly.

FRANK M. 
Clasificación:
1.0

I asked for 10 boxes and a dozen pads which were never provided. Although I was told to the contrary. We lost 45 minutes having to go to a different U-Haul to buy the material that was not provided. Also had to wait 30 minutes upon return while the single employee was out hooking up hitches

George S. 
Clasificación:
4.0

The employee coverage seemed thin, but the 2 people working did great.

Shanti S. 
Clasificación:
5.0

The person who hooked up the trailer was friendly, quick, and helpful. Booking online was easy. I had a problem with the online return, but it was handled in the morning. An excellent experience overall.

Daniel L. 
Clasificación:
1.0

Was told the trailer / booking I had rented couldn't be changed to a one way. Yet the website specifically stated the same trailer could be used for a one way booking. Unhelpful, unfriendly staff. Not surprised Uhaul has a bad reputation in Chicago.

Peter K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elias G. 
Clasificación:
3.0

The gas tank wasn't fill so when I go to put gas in After my use I wind up spending extra money on gas because it hard to Gage the right amount

BRADLEY G. 
Clasificación:
5.0

The 15' truck I rented had +93,000 miles on it and drove poorly. Though the engine was fine and the transmission ok, the steering was poor and the suspension seemed non-existent. Made for an unpleasant driving experience overall.

Gerard S. 
Clasificación:
5.0

Gentlemen working at this location was super professional. Great service

James F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Gracias

Grzegorz M. 
Clasificación:
5.0

The rep that helped me at the store was extremely helpful and helped me change the time multiple times. Thanks to him for all his help.

Patrick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Very good

Stephen L. 
Clasificación:
4.0

the location was fine but I rented a 15 foot truck from a specific location and was called the day of only to be told a 15 foot was not available and I would have to go to another location. I took the 15 foot truck but was not compensated for the smaller vehicle.

Michelle R. 
Clasificación:
4.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MUQTADAR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

All good.

IMRAN B. 
Clasificación:
5.0

The person they have now is very good. I have had a couple bad experiences at this location in past. But the guy they have now is awesome. Friendly and great since of humor hope it stays like this.

Dana R. 
Clasificación:
5.0

Keep doing what you're doing. Anthony helped me and he was great!

Marianne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emina Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bernard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
4.0

Wonderful and helpful staff at this location! Both staff members I interacted with were friendly and very helpful. They took the time to make sure everything was right before I left and after I came back. ¡Gracias!

Kevin L. 
Clasificación:
4.0

Next time a customer forgets something in the car, atleast wait an hour or two before throwing it in the trash. May be the customer will come back for it or you have the contact details let the customer know. Straight up throwing stuff in the trash. Good job.

Daniyah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP G. 
Clasificación:
4.0

The Uhaul associate Anthony Colon was professional and extremely helpful during my visit. Please let leadership (Ray Sanders) know your employees are doing a good job. Keep up the good work!

Ramon P. 
Clasificación:
5.0

They have it down! In & our never a wait! ¡Gracias!

Lawrence J. 
Clasificación:
3.0

Share 24/7 is a confusing and broken experience. On two separate occasions on Saturday the 26th, I was under the impression I would be able to pick up a truck. This was not the case as the trucks were only available to pick up in person. I spent $35 getting to and from this location because a representative told me over the phone I would be able to pick up the truck that night. At the very least, I think I should be refunded my rental fee for the inconvenience and money I spent because I was given the wrong information.

Taylor B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hassan R. 
Clasificación:
5.0

Nada

Lawrence J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eliza S. 
Clasificación:
5.0

Great experience everything was perfect.

Jozef B. 
Clasificación:
5.0

Best employees and experience at this Niles location. Far better than any others used. Curtious, well organized, efficient, helpful.

NORIVALDO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elias G. 
Clasificación:
5.0

great service, easy to use, not expensive

BRIAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Art S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohammad S. 
Clasificación:
5.0

Anthony was super professional and kind, great service.

TAWAR K. 
Clasificación:
5.0

Easy to secure a reservation online. Very courteous employees picking up and dropping off.

Kenneth D. 
Clasificación:
5.0

They took care of me, no problem at all.

Edwinjordan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teddy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICK L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIK H. 
Clasificación:
4.0

The only problem was the trailer door did not work very well. And when booking the trailer I had to pay the $32 fee, attendant did not know how to remove it from invoice? Need training or he was just pulling my leg...

JOHN G. 
Clasificación:
3.0

El cliente no dejó un comentario.

HERBERT Z. 
Clasificación:
5.0

The young Mr. Colon was very helpful and did an excellent job.

JOSEPH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

STUART B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Lisa V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAWEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

Very helpful staff.

William A. 
Clasificación:
5.0

Guy in the front was great!

HAWRA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC W. 
Clasificación:
5.0

Very nice staff, helping & solving problems.

UMIT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOGUSLAW B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEKA S. 
Clasificación:
5.0

Truck rental was great 👍

Nick N. 
Clasificación:
5.0

everything was handled perfectly

Frank W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DITTA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gordon W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcy O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta H.  |  First Impressions 
Clasificación:
5.0

The manager at Niles Uhaul was very helpful, kind, and understanding. Great customer service. The storage unit is great. I will miss you! Thank you for doing a fantastic job. Happy new blessing year.

KOU X.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rostislav T.  |  Overall Experience 
Clasificación:
5.0

Every time I came to the storage room, everything was clean and kept up very well. I was extremely satisfied with the service. William Rosario is such a helpful and a very kind gentleman. My experience at this storage unit was simply terrific! I would recommend this facility to others.

Kim S.  |  Overall Experience 
Clasificación:
5.0

Great service. Very friendly staff. Highly recommend

JOHN S.  |  First Impressions 
Clasificación:
5.0

The manager Willie was extremely helpful and professional. He showed me all options and was very patient with my slow decision making abilities. I would recommend this U-Haul to anyone that is looking

ALAN Z.  |  Overall Experience 
Clasificación:
5.0

Should the need ever arise, I will definitely return to this Niles Uhaul, William is a wonderful manager. I was made to feel like family which is never an expectation.

PATRICIA M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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