Customer Reviews for U-Haul Moving & Storage of Newnan at Franklin Rd

534 comentarios

220 Franklin Rd   Newnan, GA 30263

(770) 253-2083

Ver mapa de la instalación

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 253-2083

220 Franklin Rd
Newnan, GA 30263

Servicios en esta ubicación:

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

COLLEEN W 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA J 
Clasificación:
2.0

It took a while for me to get my equipment. The counter person was helping someone else and could not get my rental in the computer. I waited at the gate to be let in for about 30 minutes. The trailer I was picking up was close to a building and to close for me to hook up and get out safely. I had to pick up the trailer to move it to get it to a safe location.

JERRY I 
Clasificación:
5.0

The manager is awesome. Professional, friendly, and efficient. Good choice for her position.

RICHARD D  |  First Impressions 
Clasificación:
2.0

I specifically asked it there was a 1 rate bc I knew that I was going to go over 50 miles but the white young guy ensured me that this rate is better and I was play less! I would have dropped the truck off in the city I'm moving to instead of back and forth now since I thought he knew correctly I went with what he said and ended up spending $240 on a $29 truck !!!! I'm pissed ! He wasn't there when I brought the truck back so nobody else could help me plus this location didn't have any appliance Dollys !!!

ANGELICA S 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN J 
Clasificación:
5.0

Lower the rates

DAVID A 
Clasificación:
5.0

Nothing everything was great

CHANNIE B 
Clasificación:
5.0

Counter guy has been awesome all week! Dropped one load from Texas Saturday and then again Wednesday hes been great!

BRANDON R 
Clasificación:
5.0

Thanks for the service.

EVA A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILMER M 
Clasificación:
5.0

This location was fabulous. They were so friendly, and personally helpful. I've already recommended this location to several people, and will continue. Sincerely, Thank you!

Candice H 
Clasificación:
5.0

Everybody here are awesome. Bekki woody 10 star  all day long.

MITCHELL S  |  First Impressions 
Clasificación:
5.0

Professional and courteous

DONALD A  |  First Impressions 
Clasificación:
2.0

She was nice enough on the double rental problem but it was still there to be picked up at 11:00, my rental was St 10:00. My problem is there were two more there but only for out of state rental. She'd rather not have money firbthe day but let them sit there because might reserve one of the two

ROBERT S 
Clasificación:
1.0

Horrible experience

AALIYAH J 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN L 
Clasificación:
5.0

El cliente no dejó un comentario.

MARDO E 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY H 
Clasificación:
5.0

The employees made the experience an awesome one‼️ Especially Bekki, she went above and beyond to make sure I was taken care of.

PAMELA F  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW S 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM R 
Clasificación:
5.0

The woman I spoke with was really nice.

CHRISTOPHER S 
Clasificación:
5.0

The Staff And Associates Always Go Above And Beyond To Meet The Needs I May Have & Always Work To Accomadate In Any Way.

DON H  |  First Impressions 
Clasificación:
4.0

Nothing everyone was respectful that’s mean a lot to me.

DEBRA B 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA L 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN G 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P  |  Overall Experience 
Clasificación:
4.0

The customer service was very good. The first women who checked us in was courteous and professional.

TERRENCE R 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWANA T 
Clasificación:
5.0

Gracias

JEROME H 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane C  |  Overall Experience 
Clasificación:
5.0

Nada

Janice J 
Clasificación:
5.0

Everything was great! Both of the young ladies that helped me out were very pleasant and I will definitely be back the next time I need a rental.

RICHARD C 
Clasificación:
5.0

excellent experience

JK H 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY J 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTIAN B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DORETHA R 
Clasificación:
5.0

Very friendly and helpful. Also fast and easily taken care of. I will always give a good reference to this location.

ALLEN T  |  First Impressions 
Clasificación:
2.0

When choosing this facility I was told one price but after signing up the price increased. I couldn't afford to move to another one until recently. I moved stuff to the storage to try and save money. I moved to another storage facility that is the same size but a $100.00 cheaper with same accommodations. I've tried calling the location several different times but get forwarded to the U-Haul main number.

Gina D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAMIKA R 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK B  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

MIAHAJA W 
Clasificación:
4.0

El cliente no dejó un comentario.

Aljathijah C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY S 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAMOND S 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAMOND S 
Clasificación:
5.0

El cliente no dejó un comentario.

BERT L 
Clasificación:
1.0

El cliente no dejó un comentario.

KATIE C 
Clasificación:
5.0

El cliente no dejó un comentario.

BUDDY L 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARRA P 
Clasificación:
5.0

Excellent service and friendly people

TREVOR M 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL H 
Clasificación:
5.0

Awesome

MARDO E 
Clasificación:
5.0

Ms. Bekki provided outstanding customer service! She explained everything in detail and made sure I was comfortable before I drove off in the truck. She also made sure I knew the best ways to access help on the road if I should need it. She made the rental experience pleasant from start to finish!

Rachel S 
Clasificación:
4.0

El cliente no dejó un comentario.

Verlona P 
Clasificación:
5.0

Great place and great people

BILLY F  |  Overall Experience 
Clasificación:
4.0

The manager is exceptional. The condition of the equipment is also exceptional

GREGORY R 
Clasificación:
3.0

I will give this storage rating 8 of 10 Mrs. Becky Woody was great shes a wonderful friendly person handle all my needs. Only thing I didn't like about the storage was the spiders. There were huge spiders everywhere, smaller spiders evens hatch eggs. I totally hate spidets. A pest control really needs to be call out there because I had to air out all my furniture and spray. I truly believe I should have been accomdate at least half of my money

Alex H  |  Overall Experience 
Clasificación:
5.0

Great service great price...was made to feel extremely welcome...

JOHN W 
Clasificación:
5.0

The manager was so customer service. She took pride in her career there. She was so hard working to make sure I was a return customer.

ROBERT M 
Clasificación:
5.0

El cliente no dejó un comentario.

Williams T 
Clasificación:
5.0

El cliente no dejó un comentario.

HUEY R 
Clasificación:
4.0

El cliente no dejó un comentario.

ESTHER V 
Clasificación:
5.0

Their employees are friendly and courteous. I loved both lady's that I talked to there. Needed an extra day due to husband pulling a groin muscle. The employee on the phone did not inform me that I couldn't pay cash for my second day, but the lady this store listened and helped. As for the truck, transmission was slipping which made it use more gas and took longer to get places when it would go past 45. It wasn't explained that if I was a few gallons short it would cost a service fee, guess every business is scamming somehow. This move was not planned it is a way for me to get away from a hateful, abusive aging mother to save my marriage and my sanity. It was hard enough with the extra day but 4 gallons of unleaded fuel costing close to 50 dollars is ridiculous. I don't think I'll be using U-Haul again

June J 
Clasificación:
5.0

Employees were super nice and polite. Even when an excitable customer came in, they handled him with kindness and patience!

ALEX F 
Clasificación:
5.0

El cliente no dejó un comentario.

Sakezia K 
Clasificación:
4.0

The experience was fine but they charged an additional amount and never sent a receipt

Jacqueline S 
Clasificación:
5.0

Your representative was a pleasure to work with!

PHILLIP P 
Clasificación:
5.0

El cliente no dejó un comentario.

CRYSTAL C 
Clasificación:
5.0

El cliente no dejó un comentario.

TARYN W 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLEANA A 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela G 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B 
Clasificación:
5.0

The GM was helpful and on point

Tim D 
Clasificación:
5.0

El cliente no dejó un comentario.

Antje L 
Clasificación:
3.0

It was far away from me to pick the truck up

ANA S 
Clasificación:
5.0

I think you are good. Not much improvement to do.

RICHARD D 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya B 
Clasificación:
3.0

People were very nice but equipment and tools to fix them is scarce. Could handle open the skinning door and had to go buy our own WD-40 and fix it ourselves because the nice woman had none and couldn't do it.

julie p 
Clasificación:
2.0

El cliente no dejó un comentario.

Cedarius W 
Clasificación:
5.0

El cliente no dejó un comentario.

SYLVIA W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kimberly e  |  First Impressions 
Clasificación:
5.0

Customer service is amazing! She went above and beyond !

Julio M 
Clasificación:
5.0

El cliente no dejó un comentario.

John B 
Clasificación:
5.0

Every thing went well as it should have! Everyone was very friendly.

Shirley M 
Clasificación:
5.0

Tires were virtually bald. They had no tread left. Tire pressure was 10 psi below recommendations. Wish I checked before driving off lot!

MICHAEL J 
Clasificación:
5.0

El cliente no dejó un comentario.

Serena L 
Clasificación:
4.0

Price is a little steep but isn't everything.no complaints. Ive used them in the past and I'll use them again if needed.

Ryan F  |  Overall Experience 
Clasificación:
5.0

The individual that assisted me (as well as the person that took my phone order) were very helpful and friendly. Great staff and management.

Kennith S 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve C 
Clasificación:
5.0

Delightful experience. Would highly recommend.

Dave C 
Clasificación:
4.0

Friendly and knowledgeable representative. Greatly helpful.

Tyson P 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad S 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia L 
Clasificación:
5.0

Genial

Stephen H 
Clasificación:
1.0

Debited my account after I moved out. Couldn't reach anyone because my calls were being forwarded. Has taken days to refund my money. What do I get for the problems you caused? MY money back? Horrible experience.

JOSHUA S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy p  |  Overall Experience 
Clasificación:
3.0

We were rerouted to this location and it was 40 minutes away. It was inconvenient. However this was not the fault if this location.

Molly A 
Clasificación:
5.0

I was in a jam because I had to small of a trailer for my UTV, Becky went out of her way to help me get the right trailer for my needs. It's nice to know there are people willing to help when your in a difficult position. Thank you Becky.

Jeff H 
Clasificación:
5.0

The auto transporter was in good condition. I had no issues with it except for the handle that lowers and lifts transporter. The plastic piece kept coming off. No big deal. Will definitely rent again when I need it. Great customer service from the onsite agents.

Eduardo M 
Clasificación:
5.0

Great facility and fantastic staff.

CARL C 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY F  |  First Impressions 
Clasificación:
5.0

Excellent customer service

Ernesto F 
Clasificación:
3.0

El cliente no dejó un comentario.

Alan B 
Clasificación:
5.0

El cliente no dejó un comentario.

karen d 
Clasificación:
1.0

Rude manager than renewed and extended my contract at 10:30am when my truck was due back at 11:22 am. All rentals are 24hr and your contract needs to reflect the return time in 24 hours, not the time on the reservation. Very poor customer service and thirsty and conniving employees. Also, my gas reading on my contract is different than when we picked up the truck. I took a photo of the dashboard.

Najat T 
Clasificación:
3.0

I found the cost per square foot higher than other U-haul Storage units in the local area.

Ken J  |  Overall Experience 
Clasificación:
4.0

The U-Haul Truck and trailer were ready and hooked-up. Both were in great shape and operated well. The issue we had was the other 2-items we ordered via the mobile app (appliance dolly and dozen blankets) were either not available or not placed in the truck. The lack of either of these was a deal breaker to renting the truck and trailer. The U-Haul representative at the store said there was an appliance dolly available at the Hendricks Gas Station, Grocery Store and U-Haul rental location near-by. Supposedly the representative made a reservation for a appliance dolly. After they did this, we went ahead with executing our reservation and contract. However, when we arrived at Hendricks they didn't know about the reservation nor did they have a U-Haul appliance dolly available to rent. However, Hendricks went the extra mile and found a way to meet our need for an appliance dolly. As such our move became a success. At that this time I noticed the dozen blankets were not in the back of the truck. So we went back to original U-Haul rental store and picked up the blankets. The representative indicated they had not prepared our rental and they thought the blankets were inside, which they weren't Even though the issue was frustrating and wasted our time and money, there were two positives that came out of this situation. 1st the original U-Hual did accommodate moving up our reservation to earlier time from 5PM to 3:30PM. 2nd the Hendricks Gas Station, Grocery Store and U-Haul rental location was the example that all businesses should follow for satisfied customers. We will be bringing more of our business to Hendricks as a result.

Ken J 
Clasificación:
5.0

I cannot say enough about the excellent service we received from Becky!! We had to rent and additional trailer at the last minute and she went above and beyond to accommodate us. She made a stressful morning easier to manage! U-Haul should be honored to have such a kind, knowledgeable, and dedicated employee on their team!!

Lisa M 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa M 
Clasificación:
5.0

Everything was wonderful

Shanta H 
Clasificación:
5.0

Great people!

Brandon H 
Clasificación:
5.0

El cliente no dejó un comentario.

James D 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle l 
Clasificación:
5.0

El cliente no dejó un comentario.

Johanna G 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon H 
Clasificación:
4.0

Everything was great

Annie M 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald P 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla E 
Clasificación:
5.0

Ordering online and picking up is so easy and the employees that work there have been nothing but helpful. There are 20 places to rent in this county, but I won't choose anyone but this one.

Christine E 
Clasificación:
5.0

Bekki and her team anre always fair with me. The facility is great, she is making it better for customers, and the services offered at this location are growing daily it seems. I would recommend renting storage here or vehicles/trailers from Bekki and her team. I have done it countless times for business and pleasure.

Nathaniel V  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Eleanor F  |  Overall Experience 
Clasificación:
4.0

Lots of mice in the unit, luckily I didn’t store any cloth, furniture or other easily chewed items.

Joe Y  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMILA C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nyisha b  |  Overall Experience 
Clasificación:
5.0

Have been using U-Haul for several years. I used them for my Motorhome storage in Arizona and also for my move to GA. Moving supplies are very competitively priced and I found the boxes to be more solid than others. I liked the fact that I could drop off the used boxes knowing they would be recycled to others.

STEVEN E  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David C  |  Overall Experience 
Clasificación:
5.0

Bekki is absolutly the best person we have had dealing with in any storage yard we have used and we have used a lot. She definitly cares about the job she does and in making customers comfortable. I reccomend U-Haul Moving & Storage of West Newnan to anyone that requires storage because Bekki is simply amazing to deal with!

NICHOLAS L  |  First Impressions 
Clasificación:
1.0

The staff are very helpful and friendly and knew exactly what was going on and were able to get me in and out of there very quickly I was very pleased

Richard F  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN E  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nyisha b  |  First Impressions 
Clasificación:
5.0

Safe and very convenient.

Starsky J  |  Overall Experience 
Clasificación:
2.0

Charged $25 for cleaning when I only left a photo glass and mop since there was no available garbage can around - and i had a picture to saw the agent of the cleaned out unit .

CHERYL J  |  Overall Experience 
Clasificación:
5.0

Clean units, friendly and easy to use.

Debra M  |  Overall Experience 
Clasificación:
4.0

Very nice and polite....great customer service....

Joshua G  |  First Impressions 
Clasificación:
5.0

Professional

Nickolas R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

faith p  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George T  |  First Impressions 
Clasificación:
2.0

Other than the general manager the rest of the staff was amazing and very professional

Eddie W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

faith p  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Darryl H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HORACE F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Claud C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PABLO C  |  Overall Experience 
Clasificación:
2.0

Truck was in terrible shape with faulty brakes. Suspension was in terrible shape doors leaked. Truck rode very rough and was hard to steer on highway. Not safe to drive

William A  |  Overall Experience 
Clasificación:
1.0

Uhaul decided to sell my storage, and said they only got $130. Now they trying to wreck my credit by saying I owe them ,cause the storage sold low. Thats not my problem, Uhaul sold the storage that low my storage was worth 1000s . I will never use this company again.

MICHELLE G  |  Overall Experience 
Clasificación:
5.0

The staff at both locations were friendly, helpful, and very professional. A+++

Mechelle G  |  Overall Experience 
Clasificación:
5.0

To add, one of the staff went beyond the call of duty and made sure our move-in experience to our storage unit was safe and efficient. The experience was, as my wife said, "perfect".

Ken J  |  First Impressions 
Clasificación:
5.0

Continue, to grow and offer your amazing services!

Celena W  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALD P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie G  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Vanessa H  |  First Impressions 
Clasificación:
4.0

I have been here for years but they finally priced me out of this storage facility. Everything was good except the price. We parted on good, mutual terms.

JOHN A  |  Overall Experience 
Clasificación:
5.0

Becky is absolutely awesome

Jolanta C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Denesserie M  |  First Impressions 
Clasificación:
5.0

The office staff was very friendly and accommodating.

Mechelle G  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER D  |  Overall Experience 
Clasificación:
1.0

I was told I could get all of my stuff out then told that my stuff was bei.g thrown away. The. Two days later was told to co.e get my stuff which I couldn't because I already had spent 900 dara on what I was able to get I needed the one more day agreed upon to get it out

SCOTT L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL W  |  Overall Experience 
Clasificación:
5.0

My interactions with management and staff is probably the best I've had in all the years I've had business with UHaul. The friendliness, helpfulness and efficiency was terrific and, I think, a credit to the leadership and standard set by the manager. It was a real pleasure to meet the folks here and I certainly recommend the facility.

DONALD P  |  Overall Experience 
Clasificación:
4.0

Great company, facility and staff here -- the outrageous price is the only reason for less than 5 stars. I pay $30 less per month for a bigger unit (10x25) located on the same road, exactly two miles from this location. Once another spot opens at the other facility, I will be moving to save the money.

CAROL W  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SHIRLEY O  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAKING R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Ashley S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer A  |  Overall Experience 
Clasificación:
5.0

Great services

jason u  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonita S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD F  |  First Impressions 
Clasificación:
5.0

The manager was extremely helpful. I hate I cannot remember her name but I do remember she drives 2 hours to work. But she's great!!!!

Zaria H  |  Overall Experience 
Clasificación:
3.0

Bueno

Stacy R  |  Overall Experience 
Clasificación:
4.0

The only issue I have is that if you're a day late you are charged a late fee!! There's NO GRACE PERIOD and I've never been late before! My card was compromised while I was hospitalized that is used to pay my unit and I just got out several days ago. SMH

NATALIE W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STACEY B  |  First Impressions 
Clasificación:
5.0

Very friendly, professional, knowledgeable staff who has been very helpful and has always had an excellent experience in helping.

ANGELA N  |  Overall Experience 
Clasificación:
5.0

Very friendly and professional staff. Thanks Becky for all your help.

SUSAN B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vickie G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANNA J  |  Overall Experience 
Clasificación:
5.0

Ninguno

Stacy R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy D  |  First Impressions 
Clasificación:
5.0

Nice lady up front!!!!

Jevona B  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff

CHARLES H  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLE S  |  Overall Experience 
Clasificación:
5.0

Bekki Woody was really the best I have been around and she was always there when I needed help and yes I would recommend this storage unit to all my friends and family!!!

Gary H  |  Overall Experience 
Clasificación:
5.0

The place is nice and clean..Miss Bekki does a good job taking care of customers..

WILLIAM B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SCHEZWAE P  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LAURIE F  |  First Impressions 
Clasificación:
4.0

Person behind the desk was not proficient with the reservation system. It took over an hour to complete the process after multiple failed attempts. Also, you do not have a chair for customers to sit in, especially after standing over an hour at the front desk.

Debra M  |  First Impressions 
Clasificación:
5.0

I loved location of storage. Staff was very professional and knowledgeable.

CINDY B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S  |  First Impressions 
Clasificación:
5.0

The Manager Becki Woody was able to correct the billing errors that were previously applied to my account from the previous owner. To which Mrs. Becki was able to confirm and the very next business day as discussed the past billing errors were re-credited. The rental truck was ready as scheduled clean and efficient. 10 Star Excellent Superior Rating is my choice. Thank You Mrs Becki for being so understanding and Helpful. Honest.

DAVID G  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

MYRA B  |  Overall Experience 
Clasificación:
5.0

Ninguno

IDA M  |  First Impressions 
Clasificación:
1.0

Poor customer service! Rude

NOELLE C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl B  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

TAMMY R  |  Overall Experience 
Clasificación:
5.0

The service and staff is the best you can find any where

HORACE F  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY H  |  Overall Experience 
Clasificación:
5.0

My only complaints are about the website to make payments doesn't work properly. It never accepts my password & I have to change it each time I log in, then it won't let the payment part go through. Therefore I have no choice but to pay over the phone & that is a $3.00 charge! Also there are times when I call the office no one is there to take my call but no message on the machine to state that they are out surveying the lots or checking units

KATHLEEN K  |  First Impressions 
Clasificación:
5.0

The new lady running the place was very super nice I was completely impressed. As a matter of fact I completed my online application for U-Haul last week and I asked her if they were hiring at that facility. I'm going back to check my application and put on there that I would like to work at that particular store. You've got a great staff there.

REBECCA W  |  First Impressions 
Clasificación:
5.0

Excited about the upcoming changes to further help the customers

WALTER M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA W  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBA M  |  First Impressions 
Clasificación:
1.0

RUDE staff now!!! Unfriendly!!! Previous owners were amazing

NOELLE C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA K  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLA E  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW S  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ashley S  |  First Impressions 
Clasificación:
1.0

Did not do business with U-HAUL Did business with Lock and Key . The previous owners were wonderful. The new owners not so much. Was not notified of the change in ownership.

MONA S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY H  |  First Impressions 
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