Comentarios de los clientes para U-Haul Moving & Storage of New Smyrna

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of New Smyrna

Clasificación general:

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James D.
Clasificación:

El cliente no dejó un comentario.

Eric D.
Clasificación:

when the customer asks to change the return location to be the same as the storage unit reservation, you should do that.

Chad B.
Clasificación:

El cliente no dejó un comentario.

Barbara M.
Clasificación:

El cliente no dejó un comentario.

Jonathan S.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

David S.
Clasificación:

Friendly and efficient, as well as thorough

Nadine C.
Clasificación:

Great job. Easy pick up and return. Pleasant to work with. Thanks Robert

Virginia D.
Clasificación:

the people there are very nice, it was a wonderful experience

Marty D.
Clasificación:

El cliente no dejó un comentario.

joan M.
Clasificación:

Lady pat was so nice.

David K.
Clasificación:

El cliente no dejó un comentario.

DICK B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Zac P.
Clasificación:

El cliente no dejó un comentario.

mary L.
Clasificación:

El cliente no dejó un comentario.

Barb D.
Clasificación:

El cliente no dejó un comentario.

john M.
Clasificación:

5 star service

Patricia Y. | Overall Experience |
Clasificación:

Easy in and out of Gates. Lots of room for trailer and trucks to get threw. Clean

John J.
Clasificación:

El cliente no dejó un comentario.

ABDULLA S.
Clasificación:

El cliente no dejó un comentario.

NANCY G.
Clasificación:

Excellent customer service.

George S.
Clasificación:

El cliente no dejó un comentario.

ELIZABETH AND DOUGLAS K. | First Impressions |
Clasificación:

Very pleased!!

Stephanie M.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

Jeffrey S.
Clasificación:

service was friendly even though I was unsure of maneuvering the trailer and made extra work for them. Good people skills

liz P.
Clasificación:

El cliente no dejó un comentario.

Brooke H.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

Cat & Joes are very helpful and courteous

RAY AND JEANETTE E. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Lynne D.
Clasificación:

El cliente no dejó un comentario.

Ronald S.
Clasificación:

El cliente no dejó un comentario.

Ralph S.
Clasificación:

El cliente no dejó un comentario.

Steven R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

PETER M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

STEVEN A.
Clasificación:

El cliente no dejó un comentario.

JoAnn S.
Clasificación:

El cliente no dejó un comentario.

fred H.
Clasificación:

El cliente no dejó un comentario.

kevin l. | Overall Experience |
Clasificación:

Would use again. Thank you for the ease of use. Greatly appreciated.

Jerome H.
Clasificación:

El cliente no dejó un comentario.

JEFFREY F.
Clasificación:

El cliente no dejó un comentario.

Denise S.
Clasificación:

El cliente no dejó un comentario.

Michael F.
Clasificación:

El cliente no dejó un comentario.

Shane R.
Clasificación:

El cliente no dejó un comentario.

Brad J.
Clasificación:

El cliente no dejó un comentario.

Matthew D.
Clasificación:

Good location and service. Only negative was when i was a few hours late on my return the person called and left a message that i was late and to call back before they have to "put it into collections". Seems an abrupt action for being 2 hours late. I later called and extended.

John B.
Clasificación:

El cliente no dejó un comentario.

Scott P.
Clasificación:

GREAT SERVICE. NO COMPLAINTS

James A.
Clasificación:

El cliente no dejó un comentario.

BERNARD A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Robert R. | Overall Experience |
Clasificación:

They're the best

Rick C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

DONALD M.
Clasificación:

El cliente no dejó un comentario.

Donna M.
Clasificación:

Dont recall their names but the woman and man who were working when I stopped in to rent were very friendly and professional. I didn't have a reservation but I was in and out within 20 minutes, including deciding on truck size and getting boxes and tape, thankfully she reminded me of. He was quick to go out and clean one that was being turned in so I could have that size choice. An excellent experience! Thank you!

loretta B.
Clasificación:

The only thing I was disappointed in was NOT with this location. I had wanted a pickup truck/one way and it was not available.

Loring M.
Clasificación:

Joe the manager is very professional and very courteous. Will go to this location whenever I need uhaul assistance. Thank you

Kevin M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mark B.
Clasificación:

El cliente no dejó un comentario.

Ann S.
Clasificación:

El cliente no dejó un comentario.

John K.
Clasificación:

El cliente no dejó un comentario.

DAVID W.
Clasificación:

El cliente no dejó un comentario.

Timothy R.
Clasificación:

Very helpful, ( I did not get her name) She went out of her way to help me get the equipment that I need. She knows her job and goes out of her way to help.

DAVID K.
Clasificación:

El cliente no dejó un comentario.

john A.
Clasificación:

El cliente no dejó un comentario.

Mark C.
Clasificación:

El cliente no dejó un comentario.

James A.
Clasificación:

People I dealt with were very friendly and courteous I think the truck could've been a little bit more updated oh for all experience excellent thank you

vivian F.
Clasificación:

rented three times this month, moving, and each time I was in and out in five minutes, nice friendly , helpful and fast. And had free boxes at the door someone donated!!!! that was a extra plus!! thanks again

vivian F.
Clasificación:

fast and easy. what I like.

vivian F.
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fast ,easy, professional service. No hassles, and made it a nice thing instead of leaving mad about something , like a lot of places make you. thanks.

Garry M.
Clasificación:

El cliente no dejó un comentario.

CARL G.
Clasificación:

Your doing great, just keep doing it.

JAMES G.
Clasificación:

Great customer service

nancy B.
Clasificación:

You need more centers that are like this. So very polite and helpful.

BRIAN N. | First Impressions |
Clasificación:

Cat Mullican was the most helpful person I've ever met. She was wonderful with my U-Haul moving and storage needs, and with the ease of returning the equipment. She is an asset to your comapny. I could never hope for any more pleasant of an experience.

James D.
Clasificación:

El cliente no dejó un comentario.

John M.
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El cliente no dejó un comentario.

Bruce W.
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El cliente no dejó un comentario.

KIMBERLY H.
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El cliente no dejó un comentario.

Thomas P.
Clasificación:

El cliente no dejó un comentario.

Ernest B.
Clasificación:

El cliente no dejó un comentario.

Andrerw S.
Clasificación:

Only issue was truck smelled wicked bad...other then that everything was great!

Harry P.
Clasificación:

El cliente no dejó un comentario.

Theresa F.
Clasificación:

El cliente no dejó un comentario.

richard V. | Overall Experience |
Clasificación:

Nice and friendly staff. Disappointed that our storage unit did not have a light bulb.

WILLIAM W.
Clasificación:

El cliente no dejó un comentario.

Yolanda N.
Clasificación:

El cliente no dejó un comentario.

John K.
Clasificación:

You would think with this pandemic going on and U-Haul stating that they clean their vehicles, that they would not smell like a horses butt inside cab, dirty dirty smelly interior, shame on you U-Haul

Lucy L.
Clasificación:

El cliente no dejó un comentario.

Brian C.
Clasificación:

N/A

leoniquia a. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ann S.
Clasificación:

El cliente no dejó un comentario.

William G.
Clasificación:

The owners of the New Smyrna beach store were very nice. Awesome!!! Definitely use this facility in the future.

Patricia Y. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Patricia Y.
Clasificación:

El cliente no dejó un comentario.

Gayle L.
Clasificación:

El cliente no dejó un comentario.

judith b. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Heather C.
Clasificación:

Excellent customer service and communication.

michael Y.
Clasificación:

El cliente no dejó un comentario.

LOUIS B.
Clasificación:

Nothing. Our experience could not have been better. Thank you.

Louis N.
Clasificación:

El cliente no dejó un comentario.

LORETTA B.
Clasificación:

Everyone and Everything was Great!! I will definitely rent from here again!

bryan G.
Clasificación:

You don't need to improve, they are just fine and quite nice.

Clayton J.
Clasificación:

El cliente no dejó un comentario.

michael H.
Clasificación:

El cliente no dejó un comentario.

Pamela H.
Clasificación:

Always a great experience. Staff are wonderful - wouldn't go any where else.

Bob H.
Clasificación:

Fast friendly service. Reliable

Jared L. | Overall Experience |
Clasificación:

I wish there were 24 hour access to contents. We would arrive late and not be able to pick up our stuff until the next day. Other than that excellent experience.

Michael F.
Clasificación:

El cliente no dejó un comentario.

Chadwick H.
Clasificación:

El cliente no dejó un comentario.

Tamesha R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kenneth P.
Clasificación:

Extremely easy turn-in process!

Patricia H.
Clasificación:

El cliente no dejó un comentario.

KENNETH H.
Clasificación:

El cliente no dejó un comentario.

Douglas R.
Clasificación:

El cliente no dejó un comentario.

deanne G.
Clasificación:

El cliente no dejó un comentario.

Mark B.
Clasificación:

El cliente no dejó un comentario.

JAMES C.
Clasificación:

I appreciated the customer service. They went out of their way to not make me wait and were very friendly/inviting...

Sport D. | Overall Experience |
Clasificación:

Very nice employees. Great service. My only complaint is that there are too many Moving Trucks parked everywhere and they impede access to the storage unit.

Don E. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Diane S. | Overall Experience |
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Awesome team!

susan a. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

James L. | Overall Experience |
Clasificación:

Well informed and very helpful. I had just gotten out of the hospital and able to store items at facility so a shipper could get them and bring them to Oregon while I flew to my home in Oregon. Awesome couple.

Diane S. | First Impressions |
Clasificación:

Thank you New Smyrna team! You made my life and my move a pleasant experience. Customer service is a forgotten art but not here in this office. Thank you again, you're all great!

Paul R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Richard G. | Overall Experience |
Clasificación:

Every time I arrived at my unit there were Uhaul trucks in front of my unit ... very inconvenient....

Lynn p. | Overall Experience |
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The staff here at this particular U-Haul go above and beyond to accommodate your needs. Everyone I encountered was Extremely helpful and even offered additional tips about the area. Five star!

seth g. | First Impressions |
Clasificación:

Good access, room to turn around vehicles, clean unit.

JASON W. | First Impressions |
Clasificación:

Thanks for providing a clean safe storage unit

Anna Marie T. | Overall Experience |
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Great service. Convenient. Reasonably priced. Clean and well maintained.

Judd u. | First Impressions |
Clasificación:

The owners and crew are aces in your deck. Very nice people. Great.... to say the least !!

Jane M. | Overall Experience |
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Very smart and go out of their way for the customer. They are very knowledgeable about their product that they are representing The couple representing this U-Haul location are a very good choice.

Dean R. | First Impressions |
Clasificación:

Lllllllllll

SHERRI B. | Overall Experience |
Clasificación:

The office staff could maybe benefit from a course/lessons in treating customers a little nicer, professionalism. Moving is a stressful time and the last thing you want is to be treated rudely.

Brian S. | Overall Experience |
Clasificación:

It was a great experience

Staci L. | Overall Experience |
Clasificación:

I had gotten a call from a very rude and ignorant employee the day of the move, we will not be using this uhaul again when we move. Thanks

Lynn G. | Overall Experience |
Clasificación:

The staff are very welcoming and accommodating. I will definitely use them again for my future storage needs.

David P. | First Impressions |
Clasificación:

All the guys were very helpful and polite. They made things a lot easier for us, especially after a long trip and a hard move. Thank you for all your help guys!

Krystle B. | Overall Experience |
Clasificación:

We used a climate controlled unit. Very clean unit and building. The staff was very kind and helpful as well.

sharon g. | Overall Experience |
Clasificación:

Super nice u haul

Emilie B. | Overall Experience |
Clasificación:

Staff was very helpful and the facility was great!

Richard K. | First Impressions |
Clasificación:

Confusion upon reserving the truck in the begining as to where I would pick up the truck and how many days I was getting. Drop off took awhile. Alberto Castro at the place of drop off was excellent

Stephen S. | Overall Experience |
Clasificación:

Very professional

walsh k. | Overall Experience |
Clasificación:

Owners are rude an uncooperative.

ROBERT N. | Overall Experience |
Clasificación:

First time I tried getting a unit they were booked up. Second time I got right in the last unit. Only a mile from my house which made it very convenient. Everyone friendly and I certainly would use

Tami H. | Overall Experience |
Clasificación:

Very friendly and helpful staff!

SHERRI B. | First Impressions |
Clasificación:

The new lady was professional and polite, but Bob was very grumpy and rude Tony friend/I. I confronted him on it. If I had not needed 2 units this day I would have gone elsewhere!!!

Charlene B. | Overall Experience |
Clasificación:

All went well - customer service reps were good

Stephen C. | Overall Experience |
Clasificación:

Met the need for short term storage for waiting on home construction. Location was ideal.

Raymond C. | First Impressions |
Clasificación:

god workers

Paige E. | Overall Experience |
Clasificación:

I would recommend this place to anyone!

Marilyn B. | Overall Experience |
Clasificación:

I was very satisfied with your service.

Linda E. | First Impressions |
Clasificación:

everything went smooth

Martin K. | Overall Experience |
Clasificación:

Excellent service and staff, very impressive.

Bob V. | Overall Experience |
Clasificación:

Gregory was awsome very helpful ..

adam s. | Overall Experience |
Clasificación:

The staff was always extra friendly and helpful. All were but Patricia Allen especially. And I have recommendedit to my brother recently, but he had already opened and moved into a different facility

Martin K. | First Impressions |
Clasificación:

Excellent service, very clean, staff the best.

CHARLES AND SANDRA W. | Overall Experience |
Clasificación:

For the many years with your business it was a pleasure

cleo l. | Overall Experience |
Clasificación:

Very friendly

Teresa C. | Overall Experience |
Clasificación:

Great team!

Jennifer T. | First Impressions |
Clasificación:

Max was great

Rick C. | Overall Experience |
Clasificación:

Everyone there is always very helpful. Place is easy to use

CINDY R. | Overall Experience |
Clasificación:

Awesome

THOMAS L. | Overall Experience |
Clasificación:

Rebecca, your manager at this location is completely on point in all management categories, I was an upper level manager for over 50yrs, until retirement 8yrs ago.She will represent you well to all

richard n. | First Impressions |
Clasificación:

Wonderful staff very helpful .

Lina S. | Overall Experience |
Clasificación:

Best place in New Smyrna

Nancy M. | Overall Experience |
Clasificación:

The staff at this location couldn't be more helpful. They helped me so much getting my move organized when moving out of state. Very nice and helpful staff who do their job well.

Rick C. | First Impressions |
Clasificación:

Helpful staff with clean storage

Paul L. | Overall Experience |
Clasificación:

Thanks you all did a great job

ROBERT W. | Overall Experience |
Clasificación:

The price of the storage unit kept going up and up and up and up. The storage unit I had 3303 water came in from under the door and ruin some of my stuff. But the staff was very nice

Anthony H. | Reservation |
Clasificación:

They are very nice and helpful.place is very clean.

Judy S. | Reservation |
Clasificación:

Very friendly and helpful staff!

ROB S. | Reservation |
Clasificación:

A little unorganized. A few units were getting new walls so we had to change around to find one that was able to be moved into. Max was great though. He's a real laid back, easy to deal with guy.

Sylvia M. | Overall Experience |
Clasificación:

None

Juan G. | Reservation |
Clasificación:

Excellent customer service!!

tammy h. | Overall Experience |
Clasificación:

Will I receive a refund for the days/week +/- I didn’t use? I removed my stuff before the month was up.

John O. | Overall Experience |
Clasificación:

Very nice

Paul L. | Reservation |
Clasificación:

Thank you for your efforts and help

scott b. | Overall Experience |
Clasificación:

Heather and Scott as well as all the staff were very accommodating for our big move from New York to Florida thank you so much.

John R. | Overall Experience |
Clasificación:

Excellent experience!

MARIJO A. | Overall Experience |
Clasificación:

All staff members I worked with were friendly and helpful. Thank you!

phyllis e. | Overall Experience |
Clasificación:

always a pleasure. appreciated the after hours pass.

Harran Enterprizes B. | Overall Experience |
Clasificación:

Easy rental and easy move out, great staff. Thank You

Dario A. | Overall Experience |
Clasificación:

Great Experience. Max was very helpful

MARK M. | Overall Experience |
Clasificación:

Heather's customer service was outstanding and very helpful.

Aaron P. | Overall Experience |
Clasificación:

Best storage facility in New Smyrna by far and the best prices. Trust me I checked.

KENNETH C. | Overall Experience |
Clasificación:

The staff was welcoming and helpful. The facility was spotless.

Don P. | Overall Experience |
Clasificación:

Very pleased. Would use this facility again.

dorothy m. | Overall Experience |
Clasificación:

Everybody was very nice helpful and friendly. I would have stayed there it was just to far away from my house. Very love the staff.

Sonja J C. | Overall Experience |
Clasificación:

The service and reputation of The New Smyrna Beach facility is so good, I was unable to get a bigger unit. Keep up the good work.

Louis m. | Overall Experience |
Clasificación:

Uhaul trucks blocked access because they were parked In the middle of the roadway. This created alot of extra work loading and unloading. I use uhaul locations nationwide this was the worst.

JON F. | Overall Experience |
Clasificación:

Very convenient

James S. | Overall Experience |
Clasificación:

The storage facility was everything we needed for our short term storage. We would use it again should the need arise.

James V. | Overall Experience |
Clasificación:

A+ rating.

KATHRINE R. | Overall Experience |
Clasificación:

My experience was very satisfactory.

DIANE AND KENNY F. | Overall Experience |
Clasificación:

Great experience!

GREGORY B. | Overall Experience |
Clasificación:

The staff made it a very pleasant experience and I would definitely use them again.

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