Comentarios del cliente para U-Haul Moving & Storage of Naugatuck

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Naugatuck

Grado total:

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dan S.
Grado:

EVERYTHING WENT ALONG VARY SMOOTH. GOOD PEOPLE TO WORK WITH. NEW SLOGAN: "WHEN YOU NEED A TRUCK, WHO YOU GONNA CALL...U-HAUL OF COURSE!"

Ashley R.
Grado:

El cliente no dejó un comentario.

M M.
Grado:

Teach the staff not to bark at the customer about something that was not the customer's responsibility. Politeness goes a long way. I was going to arrange, on the spot, a rental for next week. Now I'm arranging it with your competitor.

Michael C.
Grado:

El cliente no dejó un comentario.

James P.
Grado:

El cliente no dejó un comentario.

Todd A.
Grado:

One of four tires on the trailer had a slow leak and was at only 35 psi when I checked them prior to loading that day. Two of the other tires were very close to worn out and we’re within 1/16” of the tread warning indicators. All tires looked “old”.

Edwin W.
Grado:

someone had spilled Coffee all over the center console of the truck and not cleaned it up. It was very sticky and smelled very strong (was some sort of flavored coffee, and i don't like the taste or smell of any coffee).

Michael N.
Grado:

I’ve used a lot of U-Haul bringing kids to college and back. This site was the best. Immaculate. On their game. Fast and professional So far my favorite

Michael P.
Grado:

Great service..easy and convenient for me!

Susan H.
Grado:

El cliente no dejó un comentario.

Ronald S.
Grado:

El cliente no dejó un comentario.

Andrew M.
Grado:

Staff was outstanding - very professional and prompt

Azam R.
Grado:

El cliente no dejó un comentario.

Luke M.
Grado:

wanted to pick up at a different location, was told could only pick up here. I do not think there was added mileage to make up the difference from the original choice, was billed out for extra mileage... it was minimal but still a small issue.

Carolyn P.
Grado:

From first phone call, to in-person service, it doesn’t get any better than the crew and equipment in Naugatuck Uhaul! Would recommend the crew and equipment at this location. They’re SUPER!

Karen D.
Grado:

Can’t think of anything. I like doing business with this location. Everyone is friendly and helpful. Reserving the pick up on line was easy and quick. Equipment is top notch and clean.

Amanda M.
Grado:

El cliente no dejó un comentario.

christopher B.
Grado:

El cliente no dejó un comentario.

Thomas R.
Grado:

Excellent location Staff is friendly and professional

William H.
Grado:

El cliente no dejó un comentario.

Ronald B.
Grado:

El cliente no dejó un comentario.

John H.
Grado:

Staff is very professional and helpful.

Thomas R.
Grado:

Excellent service Friendly staff I would recommend this to friends

Jared L.
Grado:

El cliente no dejó un comentario.

Kevin G.
Grado:

El cliente no dejó un comentario.

Richard L.
Grado:

El cliente no dejó un comentario.

Vinicius B.
Grado:

El cliente no dejó un comentario.

WALTER B.
Grado:

El cliente no dejó un comentario.

Thomas D.
Grado:

I really believe you thought of everything the convenience of being able to reserve and to drop off a truck with your cell phone is just fantastic.

Leanne F.
Grado:

All our needs were met & friendly staff.

Susan H. | Overall Experience |
Grado:

I have thoroughly enjoyed dealing with this location for years. I rented trucks, a storage unit and I will be using their services one more time for moving out of state. Great service!

Harold M.
Grado:

Dropping off the truck after hours took 30 minutes with all the required pictures, etc. on the website. The drop off part of uhaul.com needs major streamlining.

Michael C.
Grado:

I asked for the vehicle to be ready at 10AM...I was pushed back to 11 which ultimately ruined other plans I had for the afternoon. Also when I arrived the check in process was lengthy and ate up even more time almost 15 minutes. So maybe I would recommend as long as you're not under any time constraints.

John R.
Grado:

The pick up was originally suppose to be in Waterbury at 1:15. I arrived at 1:20 and the trailer was not there. The girl who handled this had an attitude trying to explain to me the $50 credit that I was given for the inconvenience to go to Naugatuck, stating that she didn't have time to explain it to me. I did not get her name, but it was not the manager.

natalia D.
Grado:

El cliente no dejó un comentario.

Christopher K.
Grado:

El cliente no dejó un comentario.

Cherline T.
Grado:

El cliente no dejó un comentario.

James H.
Grado:

Everything went fine. No stress at all. Michelle was very helpful !

lois c. | Overall Experience |
Grado:

Thank. You did you’re help

patricia f. | Overall Experience |
Grado:

Thanks to everybody at U-Haul for being so helpful and understanding at such a difficult time in my life. Most of all thanks to Joy for working with me and truly understanding my situation.

Robert I.
Grado:

El cliente no dejó un comentario.

Hubert B. | First Impressions |
Grado:

Very clean and very professional and knowledgeable service. Great, easy to use facility!

Hubert B.
Grado:

El cliente no dejó un comentario.

David S.
Grado:

Your app asks for a lot of information considering my credit rating, home ownership and other info easily available to you. And it didn't really confirm my reservation. Your phone operator and local staff were much more helpful.

Steven P.
Grado:

If your rental is one location don't change to a location 1 an a half hours away

Sharon P.
Grado:

Excellent customer service. Your staff was always helpful & polite.

Sophia M.
Grado:

Not one thing. Excellent experience.

Cynthia S.
Grado:

Great location - easy pick up /drop off Only complaint was someone had previously smoked in this truck . The stale smoke oder was horrible.

Robert I.
Grado:

El cliente no dejó un comentario.

Scott F.
Grado:

El cliente no dejó un comentario.

Joseph L.
Grado:

El cliente no dejó un comentario.

Philip S.
Grado:

Friendly service

Michael P.
Grado:

El cliente no dejó un comentario.

Paul H.
Grado:

El cliente no dejó un comentario.

Julian T.
Grado:

Nothing everyone was welcoming and friendly the place was clean and well organized and lit in the evening so you felt safe returning the equipment to this location

Victoria S.
Grado:

You can tell this is run by women because it was head and shoulders above any other Uhaul store: very neatly organized, many labels and signs to help customers and spotless.

William D. | Overall Experience |
Grado:

Good experience

William M.
Grado:

Great service!

Melvyn M.
Grado:

The sales age t was very friendly. Everything seemed fine until we opened the trailer when we got to our destination and found that it had a lot of trash and personal items from the previous user. Make sure you check the trailer before you leave the lot.

Kelly S.
Grado:

I rented last minute. The truck I wanted was available and clean. The staff very friendly and helpful. Pickup and drop off was made so easy.

John H.
Grado:

Provide more than a key for the vehicle. SOME MODERN TECHNOLOGY PLEASE.

Marianne C.
Grado:

El cliente no dejó un comentario.

Pam P.
Grado:

El cliente no dejó un comentario.

Scott L.
Grado:

El cliente no dejó un comentario.

Joseph D.
Grado:

El cliente no dejó un comentario.

Thomas S.
Grado:

El cliente no dejó un comentario.

John F.
Grado:

El cliente no dejó un comentario.

matthew G.
Grado:

El cliente no dejó un comentario.

Dashmir B.
Grado:

Everything was great no improvement needed

NICK C.
Grado:

Easy in, easy out

Nicole S.
Grado:

If you’re supposed to be checking in on your phone it should work and not require you to have to go in.

Frank T.
Grado:

Nothing. The service I received was excellent. Very kind and courteous staff. Keep up the good work. I would recommend this location to anyone and will go back if needed. Thank you and Happy Holidays.

robert R.
Grado:

El cliente no dejó un comentario.

GERHARD R.
Grado:

El cliente no dejó un comentario.

Rigoberto Q.
Grado:

No comment

David B.
Grado:

You have excellent service and equipment. Keep up the move work.

William H.
Grado:

El cliente no dejó un comentario.

Emrah R.
Grado:

El cliente no dejó un comentario.

Roman C.
Grado:

El cliente no dejó un comentario.

dennis R.
Grado:

El cliente no dejó un comentario.

Brian O.
Grado:

Associate was helpful, courteous, and friendly.

walker H.
Grado:

Great experience, very friendly staff, and clean facilities.

Donald M.
Grado:

El cliente no dejó un comentario.

Peter J.
Grado:

El cliente no dejó un comentario.

Paul S.
Grado:

El cliente no dejó un comentario.

Jessica F.
Grado:

El cliente no dejó un comentario.

kimberly m. | Overall Experience |
Grado:

I had a storage unit and two truck rentals needed in a 10 day period. There were plenty of moving carts available for our usage that was so helpful. No problems at all on the truck rentals either.

James F. | Overall Experience |
Grado:

None

Donna K. | Overall Experience |
Grado:

Great place

Matthew A.
Grado:

Great customer service and very friendly too

Joy G.
Grado:

Great experience from beginning to end!!!

Jeffrey K.
Grado:

nothing

Rildo C.
Grado:

El cliente no dejó un comentario.

Rebecca C.
Grado:

I took out the insurance on the truck, a branch from our tree hit and broke the rear window. Very windy day. We assumed we had a $150 deductible as on the contract I signed for. They charged an exorbitant amount of money to repair the damage. My family have rented on and off through the years and never had an issue.

Howard A.
Grado:

Michelle, the Rep at the U Haul Office was very nice, professional, helpful and knew exactly how to hookup the trailer and perform a safety check before I departed. The price for the days rental was reasonable and I would reccommed the service to friends and family. Thanks For Your Assistance A Happy Customer!!

Edward F.
Grado:

El cliente no dejó un comentario.

Carl C.
Grado:

El cliente no dejó un comentario.

edevaldo D.
Grado:

El cliente no dejó un comentario.

Jacqueline B.
Grado:

Nicely run business

Elvys J.
Grado:

El cliente no dejó un comentario.

Stephanie G.
Grado:

Staff were rude, and not helpful.

Cheryl S.
Grado:

El cliente no dejó un comentario.

JOHN H.
Grado:

Get your technology to work better.

Matthew T.
Grado:

The truck I rented was great. It was perfect for the job and reasonably priced. Very friendly agents at the lot both picking up and dropping off.

Nathan D.
Grado:

El cliente no dejó un comentario.

Bethany S.
Grado:

El cliente no dejó un comentario.

MaryAnn D. | Overall Experience |
Grado:

Excellent no issues at all.

Daniel P.
Grado:

El cliente no dejó un comentario.

Debra O.
Grado:

Awesome employees! A quick and easy drop-off! Thanks

Keith W. | Overall Experience |
Grado:

I don't agree with being required to buy their lock..

Stephen S. | First Impressions |
Grado:

Customer service was excellent. The truck was easy to drive

Jeffrey H. | Overall Experience |
Grado:

Other than the continually slow computer systems in the office, the facility and staff were awesome and helped my wife and I tremendously during our recent move.

Apratim B. | First Impressions |
Grado:

Great facility, helpful staff.

MaryAnn N. | First Impressions |
Grado:

Smooth transaction, organized facility and Friendly service!

John E. | First Impressions |
Grado:

The staff at the Naugatuck facility (the two females) couldn't be nicer to deal with. Very helpful and pleasant. They also got me set up with a storage unit, explained the facility and policies.

Esaul C. | Overall Experience |
Grado:

Very satisfied with the unit and location.

Christina B. | First Impressions |
Grado:

Excellent service. Everything was explained to me perfectly. I was walked through everything step by step. And showed how the storage worked. Thank you :)

TATIANA T. | Overall Experience |
Grado:

The management and staff were exceptional and very nice. The store and the storage area was well kept (Very clean). I would recommend this uhual location.

JONATHAN P. | Overall Experience |
Grado:

All employees (I spoke with John mostly) were very helpful. The hours of operation (no access after 7pm), pricing, and being locked out of the unit after being a few days late were not very helpful.

joseph f. | Overall Experience |
Grado:

I have been to other U Haul locations before and they are well kept and the personal are friendly, but this place, in my opinion is the Best of the Best.They go out of their way to help you.

Esaul C. | Reservación |
Grado:

Great service

Kendra O. | Reservación |
Grado:

Employees were friendly and helpful. Completed my rental transaction quickly. Accommodated me when I needed to change size of rental unit last minute.

Crystal P. | Overall Experience |
Grado:

The facility was very convenient, everyone was helpful . It was easy to pay over the phone and I would definitely recommend this facility to a friend!

ronald b. | Overall Experience |
Grado:

None

No reviews have been submitted for this location.

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