Customer Reviews for U-Haul Moving & Storage of Muskogee

604 comentarios

4 E Shawnee St   Muskogee, OK 74403

(918) 682-1092

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(918) 682-1092

4 E Shawnee St
Muskogee, OK 74403

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Holly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley F. 
Clasificación:
5.0

Very best uHaul location!! Excellent service and attentive to the customers needs!!

Kim S. 
Clasificación:
5.0

Staff was always helpful and friendly, and ready to help you with your needs, facility was really clean we rented a truck to move in to our house and we stored somethings while my shop was being built. We had My mother-in-law rent a truck when she moved from California to Oklahoma and she rented a storage unit when she arrived great service, we strongly recommend them.

Lynnette A.  |  Overall Experience 
Clasificación:
5.0

Amazing facility and staff!!

crystal c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

patty s.  |  First Impressions 
Clasificación:
3.0

I still don't have my lock.

Lari C.  |  First Impressions 
Clasificación:
5.0

Jeff was wonderful and very helpful.

Heather M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly M. 
Clasificación:
5.0

Very friendly staff got us in and out quickly. Would definitely Use this location again

Brandon H. 
Clasificación:
5.0

No comment at this time .

Delbert R. 
Clasificación:
5.0

I had received this unit in an ugly divorce and had to handle the transfer and such by phone from three states away. Hunter was awesome and worked with me through it. When I was finally able to come and collect the storage items, all was well stored, cool, clean and safe. Best storage experience ever!

alexander a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Roy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dianna M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence T. 
Clasificación:
5.0

The front desk was very helpful providing our needs. I would recommend this place to everyone.

eric Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jann M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

danny T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark L. 
Clasificación:
4.0

To expensive

Amanda C. 
Clasificación:
5.0

This location has always been great to work with.

johnie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis R.  |  Overall Experience 
Clasificación:
5.0

Super friendly and helpful!!

Kim S. 
Clasificación:
5.0

Staff was friendly and helpful. Nice big facility.

Clayton C.  |  First Impressions 
Clasificación:
5.0

All of the associates went above and beyond helping me! They were amazing. Thank you!!

Erin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLISS A D.  |  Online Move In 
Clasificación:
5.0

Was not given the directions to unset alarm, therefor it set off when i open unit- and there is a big rat poison trap thing in unit taking up space, there was a pop spill or something in drive in bay, but other wise affordable and convenient with the carts.

Benjamin P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Zetta B.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
5.0

The staff is always friendly and helpful and if you ever have a problem they do their best to help.

Doris F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebecca L.  |  Online Move In 
Clasificación:
1.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
4.0

I rented a trailer and the tire was in terrible condition. When I returned it, the guy even said I was luck to return back safely. I can't believe they did such, won't rent again from such location.

Jessica N. 
Clasificación:
5.0

Customer service is top notch here. Super friendly and knowledgeable staff and they have a huge inventory on hand. Location is easy to see from the road and easy to access. Over great experience at this location.

Daniel B. 
Clasificación:
5.0

Wow! What a great location! In and out in a minute. Very nice place.

RONALD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ida K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYL J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell A. 
Clasificación:
3.0

My debit card was charged for the payment but that card still required a cash deposit so he took the card off the account and I paid $60 cash deposit , my card was supposed to be reimbursed for the charge when I returned equipment and settled up my bill but nothing has been done about it and I paid the total again with my deposit I was charged twice. There is nothing on the receipt about the charge on my card, but I have the statement from where it was taken out. Would like this to be corrected please.

Justin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C. 
Clasificación:
3.0

Allowed me to reserve and pay for dollies that were unavailable. Agent couldn't or wouldn't adjust the bill.

Cory W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer N. 
Clasificación:
5.0

The team was fast & friendly, great job ⭐⭐⭐⭐⭐

Michael L. 
Clasificación:
5.0

Wondering why is it that I turned my truck in the day before the due date but didn't get that day back

SHARMON V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micah G. 
Clasificación:
5.0

The Best ever, thank you all.

Raylene W. 
Clasificación:
5.0

Both locations and personnel were AMAZING!!!! The Best service I have ever had. Thank you all so much.

Raylene W. 
Clasificación:
5.0

Shawn who works weekends at this location was very helpful and friendly.

ROGER M. 
Clasificación:
5.0

Amazing people at this location!

Lubov V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRYSTLE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebecca E.  |  Online Move In 
Clasificación:
4.0

Friendly staff and helpful.

Jonathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracie L. 
Clasificación:
5.0

All went well

Nancy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Detlef G. 
Clasificación:
5.0

Very nice personnel !

Jerald S. 
Clasificación:
5.0

The gentleman that helped me was awesome and understanding, I had already took the truck and trailer to clean it before I dropped it off.. I also got you guys a tow package installation via word of mouth the same day...

Robert M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

larry c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DESIREE S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Paul R. 
Clasificación:
5.0

Everyone was extremely nice. Had to change to a bigger unit & they had the changes done really fast.

lesa k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua F. 
Clasificación:
5.0

Nothing. Keep up the outstanding work.

Jon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mirko A. 
Clasificación:
5.0

Very friendly people great place and it seems to always be cleaning a good order would definitely recommend to anybody renting a U-Haul

TERRY K. 
Clasificación:
5.0

Customer service was great! Truck & storage units were both clean!

Ray S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tasheka J. 
Clasificación:
4.0

I was extremely happy with my storage unit until my belongings got infested with roaches and spiders from a nearby unit. Then several of my boxes of books got destroyed from what I'm assuming to be either water or poison. I would use this facility again but put my belongings on boards and spray poison around my boxes.

Sara B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara F. 
Clasificación:
5.0

Matt Hunter and staff are always friendly and eager to assist with all my moving needs. Great experience!

Bobby Q. 
Clasificación:
5.0

Sean was phenomenal! He advised us of things we did not know and made sure we had the best experience at U-Haul to date. Would definitely recommend this location! Sean was really awesome really really awesome!!!

Terry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN F. 
Clasificación:
4.0

needed a toe-Dollie but was talked into a transport. the transport straps was to short , tires was not at correct air -pressure .At 35 Mph it was whipping and had to get off . onto charles page and drop the toyota off in a parking lot . Had it towed to dealership and returned trailer .

Micheal G. 
Clasificación:
5.0

Staff was friendly and helpful. I would definitely recommend them and use them again!

mashelle J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chona F. 
Clasificación:
4.0

Have more help. One person to take care of a line of customers wanting to rent and also take care of those returning is unfair to the employee and customer. Both gentlemen were very professional and pleasant. They gave excellent sevice. The sign outside says to wait in your vehicle until an attendant comes out to help. One could sit there for hours waiting with only one attendant there. Not everyone has a cell phone with internet and some, both young and old still prefer dealing with a person. It's called customer service. Your employees do not even have time to eat a sandwich or go to the bathroom, yet both gentlemen remained very pleasant.

Karalee C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEIL L. 
Clasificación:
5.0

Keep Sean employed, and give him a raise! Excellent service, efficient, quick, knew his buisness.

Kevin W. 
Clasificación:
4.0

That staff member Sean I believe his name is was always so polite and willing to help with any of my questions . Explained everything we needed to know very well . Fast and friendly service. Prices are a little to high tho

Stacy C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale L. 
Clasificación:
5.0

The attendant was very polite and helpful. Super quick to get hooked up and on my way.

Richard B. 
Clasificación:
5.0

Did great. Awesome job

Randy E. 
Clasificación:
5.0

These guys continue to impress me. Very pleased with this location. They're on top of things whether it be a wet foors or needing a trailer light adapter. Keep up the great work!

James M.  |  Overall Experience 
Clasificación:
5.0

Great.....everything was done right. Great team. Good rates.

Kent F. 
Clasificación:
5.0

Nada

Stanley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAYLON D.  |  First Impressions 
Clasificación:
5.0

Nada

Vincent T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvinetta B. 
Clasificación:
5.0

They were so helpful with my first time move. They were patience and very friendly. I would recommend them to everyone. I enjoy the conversations.

Mickie M.  |  First Impressions 
Clasificación:
5.0

They go out of their way to make things right if there is a problem

Doris F.  |  First Impressions 
Clasificación:
1.0

I had been renting a U-haul box for over a year. Constantly had billing problems and being overcharged with autopay. Had to go in person each time to the facility in order to get corrected. Spent the last two days trying to get someone on the phone so I could get access to the box. Spent an hour each time on hold. The last time I remained on hold and drove to the facility to find both employees sitting on cell phones doing nothing. When I told them I needed to access the Uhaul box they told me they needed 24 hours notice. I kindly held up the phone while on speaker phone and informed them that this is the second day I have attempted and been on hold for an 1hr each time. Neither employee said a word about that. I was informed that it would be 2-3 hours before I could access the U-haul box still. Needless to say I accessed the box and canceled service with U-haul .

eric T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick A. 
Clasificación:
5.0

You don't need to do anything to improve. This location has a very professional and courteous staff.

Charles D. 
Clasificación:
5.0

Your personnel did an awesome job. Thank you.

Bo S. 
Clasificación:
5.0

Matt Hunter is a valuable asset to U-haul

larry b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KYLE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittney G.  |  First Impressions 
Clasificación:
2.0

This place would have been really good if it had known how to handle the accounts. No one could get them correct, not even the manager. It was a hassle to get even the payments made because the accounts were so messed up. They had a really knowledgeable hard working friendly guy working for them and the manager treated him like trash. He actually knew more than the manager so the manager fired him. Big mistake. He could work circles around the other guys.

barbara h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C.  |  Overall Experience 
Clasificación:
5.0

Na

Hunter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie W. 
Clasificación:
1.0

This was the worst experience I could've ever had trying to get a uhual truck when I needed it. The man (Josiah) working there said the system was down and that there was nothing at all that could be done for us. Even though we had a reservation made in advance and the truck was clearly there and available. Eventually we had to try booking a 24/7 mobile pickup after the location was closed but the site wouldn't let us cancel the previous 10 foot truck so we were forced to purchase a 20 foot truck which was way too large for our needs. Then we spent over an hour in the parking lot trying to defrost the padlock and cargo door to be able to open it because they were frozen. There should be some sort of compensation/refund available for terrible experiences like this, because after this I don't plan to ever use this company again.

Caymen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ladonna b.  |  Overall Experience 
Clasificación:
5.0

These guys keep surprising me! Just when I think they couldnt do any better, they top it. They're friendly and helpful. The free month of storage was a huge plus! To top it off they gave me a free lock! All I had was a junkie lock. Above and beyond. Great staff at the desk and on the lot. Great choice. Truly blessed

James M.  |  First Impressions 
Clasificación:
5.0

My storage space's floor appears to be severely stained.

Daniel A.  |  First Impressions 
Clasificación:
4.0

The tag was still on the unit saying "ready for move in". My daughter had told me the same thing happened to her unit and when she took 25 minutes to track down someone to remove it (according to the instructions on the tag), they just said "oh, you could have removed that". There was supposed to be a free lock inside the unit, but there wasn't. Luckily we already had our own.

Thomas E.  |  Online Move In 
Clasificación:
5.0

None the Associates where very friendly and understanding.

Chris R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VARO D.  |  First Impressions 
Clasificación:
4.0

Wish access hours were later we still had to move later

Kimberly T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gage H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashton H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

norma c.  |  Overall Experience 
Clasificación:
5.0

Great service and friendly staff, thank you.

Jeremy B.  |  Overall Experience 
Clasificación:
5.0

Great staff onsite at this Muskogee location. They were quick to respond to all questions or requests and overall very helpful with the entire process of renting multiple units. Will defiantly recommend this storage facility to friends and family and rent here again when needed in the future.

ADAM S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LaTesha B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond S.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful during the finalization of the contract. Best price in town. Security was thru the roof. When asked to help me locate my unit they showed me step by step how to enter & leave their facility.

Tonya P.  |  First Impressions 
Clasificación:
4.0

Lication in Maplewood, mnneeds more staffs to assist. Had to stand in line for 30 mins.

JAI L.  |  First Impressions 
Clasificación:
5.0

Sean Reynolds was amazing. So helpful and informative

lea A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S.  |  First Impressions 
Clasificación:
5.0

This is the best place I have ever seen. We have been to the location several times. They were the same happy, helpful, nice, courteous and busy every time we came. Even when there was a line they treated us like we were the only one. Answered our questions. Just so helpful. Would say a 15 out of 10. Thank you we appreciate you.

DianaWanda W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C.  |  Overall Experience 
Clasificación:
3.0

The panel outside didn't work half the time. The lights barely came on when I was moving out of the unit.

Nancy P.  |  Overall Experience 
Clasificación:
5.0

There had to be special negotiation over transferring a unit owned by my ex to me without my being able to appear in person. Matthew Hunter handled it perfectly over the phone and I am very pleased.

alexander a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melisa R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dee P.  |  Overall Experience 
Clasificación:
5.0

The man that we always delt with was always every helpful, friendly, and eager to make sure that he did every thing to see that we were satisfied.

doris f.  |  Overall Experience 
Clasificación:
5.0

People were friendly and helpful.

matthew o.  |  First Impressions 
Clasificación:
1.0

Totally not worth it! They lie, overcharge, blame each other and other customers! Loud and obnoxious, threatening environment! Horrible equipment, horrible hours! Do yourself a favor! Don't go here!

Sharon B.  |  Overall Experience 
Clasificación:
5.0

The guy who fixed me up was friendly and informative! What I needed was in stock and the process to purchase storage was very quick and easy. Excellent visit!

Kevin D.  |  First Impressions 
Clasificación:
5.0

Very helpful. Nice Gentlemen. Explain everything in detail. Will definitely use services here again. Gracias.

yadira a.  |  First Impressions 
Clasificación:
5.0

Staff were friendly & efficient.

Shirley C.  |  Overall Experience 
Clasificación:
5.0

Great staff and super storage space. Thanks for being so helpful.

Sion W.  |  First Impressions 
Clasificación:
5.0

the staff is great!

christopher h.  |  Overall Experience 
Clasificación:
1.0

When uhaul costs me an extra fifty miles I don't consider it even close to a good experience. First your app sucks. Second if a customer calls to see if you will be open for a storage unit don't

Gary Z.  |  First Impressions 
Clasificación:
5.0

Very helpful with all my needs excellent customer service

Robert L.  |  First Impressions 
Clasificación:
5.0

I have used several different storage facilities and the U-Haul in Muskogee on Shawnee is the best I've ever had you go guys

tamara m.  |  Overall Experience 
Clasificación:
5.0

The employees were very friendly.

Lori B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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