El cliente no dejó un comentario.Ladonna R. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Muskogee
Muskogee, OK 74403
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.April S.
The window on the driver's side was broke. If you rolled it down it would get stuckChad D.
Keeps up good worksJames L.
Very helpfulTerral G.
My car transport that was promised to me at the Muskogee location, after my reservation was moved there from Broken Arrow, was not there when I came to pick it up. I was told my reservation was in Tulsa but they also didn't have a transport available. They then made me drive 20 miles to Wagoner to pick up another trailer but when I got there there was no one at the location. After being on hold for 20 mins I was told by someone to hook the trailer up myself only to find out when I got back to the Muskogee location that it was ILLEGAL to hook up your own U-Haul trailer in Oklahoma. Also the trailer was not dispatched to me like the last on the phone said so I was driving with a illegally hooked up stolen trailer. You guys made several promises to me and broke them all. Not to mention how much my money and time you wasted making me drive all over to fix your poor planning.Dylan F.
El cliente no dejó un comentario.Carl B.
El cliente no dejó un comentario.David H. | Overall Experience
Fast, friendly and efficient.david H.
El cliente no dejó un comentario.Jayton S.
El cliente no dejó un comentario.Ronald M. | First Impressions
El cliente no dejó un comentario.Ronald M. | Overall Experience
El cliente no dejó un comentario.George M.
At your Muskogee, OK location, Sean your employee was amazing at helping us. Upon our arrival Sean stated he had no toes available at his location and he would double check what he said to be sure nothing had change. Well, nothing change so he reserve us for one at FT.Gibson,OK location. Upon arrival it was 8:54a.m. we waited until 9:20 to 9:30 somewhere between that time before calling customer service because nobody was on site.so about 9:30 I called Sean at your Muskogee OK Location, he immediately got on the phone to contact supervisors for us after speaking to him customer service finally picked up their busy line. About time she got a hold of supervisors in this area for FT.Gibson she explained to me that someone was already on my case and provided me with a number to call supervisor if I need to get a hold of someone, shortly after customer service conversation (she was amazing too cant recall name) Sean called back told me to come back to Muskogee Location he will set us up for the inconvenience. He had a tow get returned withing in that time from of us waiting at FT.Gibson location. Sean definitely need a raise for what he has to endure and how well he handle his customers no matter the situation. I can him 5 stars but I only gave above average due to the wait and having to drive back.Sherri L.
El cliente no dejó un comentario.Joseph W.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.Elissa J. | Overall Experience
His name tag stated he was the owner ... He is freakn awesome! He went above & beyond and I appreciate that!Amie G. | First Impressions
El cliente no dejó un comentario.Shawnda P.
El cliente no dejó un comentario.Raymond C.
El cliente no dejó un comentario.Janice C.
El cliente no dejó un comentario.Sharon Kay W. | First Impressions
El cliente no dejó un comentario.KYLE BOYD V.
El cliente no dejó un comentario.Kenneth G.
Get door no. 4 fix please. There were a lot of people loading and unloading today. I actually came to drop some stuff off and had to wait because all the doors were in use already. Other than this issue all was okay.Harry W. | First Impressions
El cliente no dejó un comentario.TOMMY L.
Charged me twice on my cc. The receipt that was emailed doesn't agree with what was deducted from cc. Had less 24 hours and was charged for 2 full days. Will be filing a complaint asap with BBB!Daphne S.
El cliente no dejó un comentario.Jamie S.
El cliente no dejó un comentario.Anthony W.
El cliente no dejó un comentario.GARY M.
Honestly, nothing. I had a great time with great customer service. Definitely recommend!Makhayla S.
El cliente no dejó un comentario.Levi W.
The dude at the counter was a pleasure to deal with. Super friendly and personable.Cleve R.
El cliente no dejó un comentario.Elissa J. | First Impressions
Excellent staffrebecca s. | First Impressions
El cliente no dejó un comentario.Howard A.
El cliente no dejó un comentario.Donald S.
El cliente no dejó un comentario.Randall C.
Local guys went above and beyond!! Thanks guys ðŸ˜Štricia P.
El cliente no dejó un comentario.Laura M.
Getting my U-Boxes to a rather remote location took a couple phone calls but the staff was friendly and very helpful. My contact, Kiera, helped get me connected from Tulsa to Muskogee and the delivery person, Jeff, was both friendly and helpful. My thanks to the entire team.Jeffery F.
El cliente no dejó un comentario.corey W.
Great service!Jose M. | First Impressions
El cliente no dejó un comentario.Shiheria A. | First Impressions
El cliente no dejó un comentario.Shiheria A.
U-Haul helped me in a critical moment in life, making my life so much easier. And because of the first month's free rent policy I benefited from that, it really served me a lot and even if I was charged, the amount is minimal. Space is huge and clean, dry, amazing!King Yam T. | Overall Experience
El cliente no dejó un comentario.Amandy G.
Good equipmentâ€¦..good employeesâ€¦.would recommend every timeâ€¦.thanksJames W.
El cliente no dejó un comentario.Anita B. | Overall Experience
El cliente no dejó un comentario.Holly R.
El cliente no dejó un comentario.Patricia D. | First Impressions
El cliente no dejó un comentario.Wesley F.
Very best uHaul location!! Excellent service and attentive to the customers needs!!Kim S.
Staff was always helpful and friendly, and ready to help you with your needs, facility was really clean we rented a truck to move in to our house and we stored somethings while my shop was being built. We had My mother-in-law rent a truck when she moved from California to Oklahoma and she rented a storage unit when she arrived great service, we strongly recommend them.Lynnette A. | Overall Experience
Amazing facility and staff!!crystal c. | First Impressions
El cliente no dejó un comentario.jerry L.
El cliente no dejó un comentario.patty s. | First Impressions
I still don't have my lock.Lari C. | First Impressions
Jeff was wonderful and very helpful.Heather M.
El cliente no dejó un comentario.Beverly M.
Very friendly staff got us in and out quickly. Would definitely Use this location againBrandon H.
No comment at this time .Delbert R.
I had received this unit in an ugly divorce and had to handle the transfer and such by phone from three states away. Hunter was awesome and worked with me through it. When I was finally able to come and collect the storage items, all was well stored, cool, clean and safe. Best storage experience ever!alexander a. | Overall Experience
El cliente no dejó un comentario.Roy W.
El cliente no dejó un comentario.Dianna M.
El cliente no dejó un comentario.Christopher M. | First Impressions
El cliente no dejó un comentario.Kim S.
El cliente no dejó un comentario.STACIE R.
El cliente no dejó un comentario.Jim G.
El cliente no dejó un comentario.Lawrence T.
The front desk was very helpful providing our needs. I would recommend this place to everyone.eric Q.
El cliente no dejó un comentario.Jann M. | First Impressions
El cliente no dejó un comentario.Judy S. | First Impressions
El cliente no dejó un comentario.Robert P. | Overall Experience
El cliente no dejó un comentario.danny T.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Clark L.
To expensiveAmanda C.
This location has always been great to work with.johnie R.
El cliente no dejó un comentario.Luis R. | Overall Experience
Super friendly and helpful!!Kim S.
Staff was friendly and helpful. Nice big facility.Clayton C. | First Impressions
All of the associates went above and beyond helping me! They were amazing. Thank you!!Erin S.
El cliente no dejó un comentario.CARLISS A D. | Online Move In
Was not given the directions to unset alarm, therefor it set off when i open unit- and there is a big rat poison trap thing in unit taking up space, there was a pop spill or something in drive in bay, but other wise affordable and convenient with the carts.Benjamin P. | Online Move In
El cliente no dejó un comentario.Zetta B. | Overall Experience
El cliente no dejó un comentario.Jason W.
The staff is always friendly and helpful and if you ever have a problem they do their best to help.Doris F. | Overall Experience
El cliente no dejó un comentario.Rebecca L. | Online Move In
El cliente no dejó un comentario.Nicholas S.
I rented a trailer and the tire was in terrible condition. When I returned it, the guy even said I was luck to return back safely. I can't believe they did such, won't rent again from such location.Jessica N.
Customer service is top notch here. Super friendly and knowledgeable staff and they have a huge inventory on hand. Location is easy to see from the road and easy to access. Over great experience at this location.Daniel B.
Wow! What a great location! In and out in a minute. Very nice place.RONALD A.
El cliente no dejó un comentario.GUY M.
El cliente no dejó un comentario.Ida K.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.DARRYL J.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Darrell A.
My debit card was charged for the payment but that card still required a cash deposit so he took the card off the account and I paid $60 cash deposit , my card was supposed to be reimbursed for the charge when I returned equipment and settled up my bill but nothing has been done about it and I paid the total again with my deposit I was charged twice. There is nothing on the receipt about the charge on my card, but I have the statement from where it was taken out. Would like this to be corrected please.Justin F.
El cliente no dejó un comentario.Jennifer H.
El cliente no dejó un comentario.Michelle C.
Allowed me to reserve and pay for dollies that were unavailable. Agent couldn't or wouldn't adjust the bill.Cory W.
El cliente no dejó un comentario.Jennifer N.
The team was fast & friendly, great job âââââMichael L.
Wondering why is it that I turned my truck in the day before the due date but didn't get that day backSHARMON V.
El cliente no dejó un comentario.Micah G.
The Best ever, thank you all.Raylene W.
Both locations and personnel were AMAZING!!!! The Best service I have ever had. Thank you all so much.Raylene W.
Shawn who works weekends at this location was very helpful and friendly.ROGER M.
Amazing people at this location!Lubov V.
El cliente no dejó un comentario.Michael D. | First Impressions
El cliente no dejó un comentario.Amanda J.
El cliente no dejó un comentario.Larry P.
El cliente no dejó un comentario.KRYSTLE M.
El cliente no dejó un comentario.Rebecca E. | Online Move In
Friendly staff and helpful.Jonathan P.
El cliente no dejó un comentario.Tracie L.
All went wellNancy L.
El cliente no dejó un comentario.Larry C.
El cliente no dejó un comentario.Brenda M.
El cliente no dejó un comentario.Harold M.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Detlef G.
Very nice personnel !Jerald S.
The gentleman that helped me was awesome and understanding, I had already took the truck and trailer to clean it before I dropped it off.. I also got you guys a tow package installation via word of mouth the same day...Robert M. | Online Move In
El cliente no dejó un comentario.larry c. | First Impressions
El cliente no dejó un comentario.DESIREE S.
El cliente no dejó un comentario.Paul R.
Everyone was extremely nice. Had to change to a bigger unit & they had the changes done really fast.lesa k. | First Impressions
El cliente no dejó un comentario.Joshua F.
Nothing. Keep up the outstanding work.Jon H.
El cliente no dejó un comentario.Mirko A.
Very friendly people great place and it seems to always be cleaning a good order would definitely recommend to anybody renting a U-HaulTERRY K.
Customer service was great! Truck & storage units were both clean!Ray S.
El cliente no dejó un comentario.Tasheka J.
I was extremely happy with my storage unit until my belongings got infested with roaches and spiders from a nearby unit. Then several of my boxes of books got destroyed from what I'm assuming to be either water or poison. I would use this facility again but put my belongings on boards and spray poison around my boxes.Sara B. | Overall Experience
That staff member Sean I believe his name is was always so polite and willing to help with any of my questions . Explained everything we needed to know very well . Fast and friendly service. Prices are a little to high thoStacy C. | Overall Experience
These guys continue to impress me. Very pleased with this location. They're on top of things whether it be a wet foors or needing a trailer light adapter. Keep up the great work!James M. | Overall Experience
El cliente no dejó un comentario.BRAYLON D. | First Impressions
They were so helpful with my first time move. They were patience and very friendly. I would recommend them to everyone. I enjoy the conversations.Mickie M. | First Impressions
They go out of their way to make things right if there is a problemDoris F. | First Impressions
Matt Hunter is a valuable asset to U-haullarry b. | Overall Experience
El cliente no dejó un comentario.Brittney G. | First Impressions
This place would have been really good if it had known how to handle the accounts. No one could get them correct, not even the manager. It was a hassle to get even the payments made because the accounts were so messed up. They had a really knowledgeable hard working friendly guy working for them and the manager treated him like trash. He actually knew more than the manager so the manager fired him. Big mistake. He could work circles around the other guys.barbara h. | Overall Experience
El cliente no dejó un comentario.CHARLES C. | Overall Experience
El cliente no dejó un comentario.ladonna b. | Overall Experience
These guys keep surprising me! Just when I think they couldnt do any better, they top it. They're friendly and helpful. The free month of storage was a huge plus! To top it off they gave me a free lock! All I had was a junkie lock. Above and beyond. Great staff at the desk and on the lot. Great choice. Truly blessedJames M. | First Impressions
My storage space's floor appears to be severely stained.Daniel A. | First Impressions
The tag was still on the unit saying "ready for move in". My daughter had told me the same thing happened to her unit and when she took 25 minutes to track down someone to remove it (according to the instructions on the tag), they just said "oh, you could have removed that". There was supposed to be a free lock inside the unit, but there wasn't. Luckily we already had our own.Thomas E. | Online Move In
El cliente no dejó un comentario.dennis j. | Overall Experience
El cliente no dejó un comentario.VARO D. | First Impressions
Wish access hours were later we still had to move laterKimberly T. | First Impressions
El cliente no dejó un comentario.Gage H. | First Impressions
El cliente no dejó un comentario.norma c. | Overall Experience
Great service and friendly staff, thank you.Jeremy B. | Overall Experience
Great staff onsite at this Muskogee location. They were quick to respond to all questions or requests and overall very helpful with the entire process of renting multiple units. Will defiantly recommend this storage facility to friends and family and rent here again when needed in the future.ADAM S. | Overall Experience
El cliente no dejó un comentario.Felicia B. | First Impressions
El cliente no dejó un comentario.Ian M. | Overall Experience
El cliente no dejó un comentario.LaTesha B. | First Impressions
El cliente no dejó un comentario.Raymond S. | Overall Experience
Staff was very helpful during the finalization of the contract. Best price in town. Security was thru the roof. When asked to help me locate my unit they showed me step by step how to enter & leave their facility.Tonya P. | First Impressions
Lication in Maplewood, mnneeds more staffs to assist. Had to stand in line for 30 mins.JAI L. | First Impressions
Sean Reynolds was amazing. So helpful and informativelea A. | First Impressions
El cliente no dejó un comentario.Jennifer S. | First Impressions
This is the best place I have ever seen. We have been to the location several times. They were the same happy, helpful, nice, courteous and busy every time we came. Even when there was a line they treated us like we were the only one. Answered our questions. Just so helpful. Would say a 15 out of 10. Thank you we appreciate you.DianaWanda W. | Overall Experience
El cliente no dejó un comentario.Terry C. | First Impressions
El cliente no dejó un comentario.Terry C. | Overall Experience
The panel outside didn't work half the time. The lights barely came on when I was moving out of the unit.Nancy P. | Overall Experience
There had to be special negotiation over transferring a unit owned by my ex to me without my being able to appear in person. Matthew Hunter handled it perfectly over the phone and I am very pleased.alexander a. | First Impressions
El cliente no dejó un comentario.Melisa R. | First Impressions
El cliente no dejó un comentario.Dee P. | Overall Experience
The man that we always delt with was always every helpful, friendly, and eager to make sure that he did every thing to see that we were satisfied.doris f. | Overall Experience
People were friendly and helpful.matthew o. | First Impressions
Totally not worth it! They lie, overcharge, blame each other and other customers! Loud and obnoxious, threatening environment! Horrible equipment, horrible hours! Do yourself a favor! Don't go here!Sharon B. | Overall Experience
The guy who fixed me up was friendly and informative! What I needed was in stock and the process to purchase storage was very quick and easy. Excellent visit!Kevin D. | First Impressions
Very helpful. Nice Gentlemen. Explain everything in detail. Will definitely use services here again. Gracias.yadira a. | First Impressions
Staff were friendly & efficient.Shirley C. | Overall Experience
Great staff and super storage space. Thanks for being so helpful.Sion W. | First Impressions
the staff is great!christopher h. | Overall Experience
When uhaul costs me an extra fifty miles I don't consider it even close to a good experience. First your app sucks. Second if a customer calls to see if you will be open for a storage unit don'tGary Z. | First Impressions
Very helpful with all my needs excellent customer serviceRobert L. | First Impressions
Servicios adicionales en esta ubicación
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