Customer Reviews for U-Haul Moving & Storage of Muskogee

1,491 reviews

4 E Shawnee St   Muskogee, OK 74403

(918) 682-1092

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(918) 682-1092

4 E Shawnee St
Muskogee, OK 74403

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

Cameron H 
Rating:
5.0

Everything was excellent.

Earl C 
Rating:
5.0

The tow dolly took care of my needs.

CRISS P 
Rating:
4.0

Put a check in card reader at the end of the outside units.

Danny H 
Rating:
5.0

Customer did not leave a comment.

Jesse W 
Rating:
5.0

Customer did not leave a comment.

Rex L 
Rating:
4.0

Customer did not leave a comment.

Terry P 
Rating:
5.0

Nothing, the service was outstanding.

JAMIE J 
Rating:
5.0

THANK YOU

Brittany B  |  Overall Experience 
Rating:
3.0

Didn't care for the attitude of some employees

Richard B 
Rating:
4.0

Customer did not leave a comment.

John N 
Rating:
5.0

Great customer service. Never had an issue. Competitive pricing and conveniently located.

Meredith P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lanna G 
Rating:
5.0

The general manager was very busy and only one working the office. She was professional and great to work with.

Crystal C  |  First Impressions 
Rating:
1.0

I was told when I reserved the u haul I had it for eight hours. I I left the site at 9:26 am returned it at 3:30pm. I waited for at least 30mins for them to ck me in. They said thank you. Asked if everything was ok and I said, yes it's gased up and back before it's due. Which I thought it was for eight hours. That is what I had it set up for over the phone. I get a double charge on my debit card. We went back to ask why. I was told I only it for 5 hours. No one moves packs a house etc and drives and unloads in that short of a time. I was charged for two days when I had it around 6 hours. I will never use you again and every chance I get I will tell people to beware of u haul booking you one thing and charging me for two days. I am not a happy camper. Why has this ridiculous custom started? You are scamming people.

Lydia W 
Rating:
5.0

Customer did not leave a comment.

Channa J  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. One thing I will say please get the air conditioning fixed. It was not working and it has been pretty hot outside.

Temon L  |  Overall Experience 
Rating:
5.0

The staff was very helpful and friendly.

Temon L 
Rating:
5.0

Top Notch facilities staff is very friendly and helpful nice clean storage facility manager is awesome I would highly recommend this storage facility to family friends

ricky j  |  First Impressions 
Rating:
4.0

Clerk was very patient, understanding and used a professional manner. Thank you.

Ronnie S  |  First Impressions 
Rating:
5.0

I’ve used U-Haul many times over the last couple of decades in several different states. This Muskogee U-Haul was the BEST! Thank you!

Rob D 
Rating:
5.0

Customer did not leave a comment.

Blake M 
Rating:
5.0

Customer did not leave a comment.

Janet L 
Rating:
3.0

Customer did not leave a comment.

RONALD A 
Rating:
5.0

The manager Toni is fantastic to work with. Thanks for getting the two units combined.

Martin B  |  Overall Experience 
Rating:
5.0

Make sure the roof of the box is water tight, I’m glad I purchased all the best insurance, because the roof leaked and ruined my bed I’ve only had it a year and now it’s trash!😡

Paul H 
Rating:
4.0

Customer did not leave a comment.

Kenneth E  |  Overall Experience 
Rating:
5.0

Very satisfied with my rental experience, thank you.

Lawrence T 
Rating:
5.0

Customer did not leave a comment.

matthew p 
Rating:
3.0

I will not recommend uhaul to anyone.

Brian C 
Rating:
5.0

Customer did not leave a comment.

Ronald S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy R 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Great to work with

lonnie G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie V  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Brad W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita B 
Rating:
5.0

Customer did not leave a comment.

Kathleen R 
Rating:
5.0

Overall I had a great rental experience. When trying to input my destination, the employee was not able to find the u haul location nearest to my home, so instead just noted 'Austin' and said I could call 800-326-4020 when I got back, to sort out a return location. The woman who answered the phone at that number today was about as helpful as a load of manure, and said I could not change the return destination to a different nearby city, or I would have to pay a destination change fee of approx $200. So I instead called the main phone number, where the secretary there was extremely helpful, and transferred me to the scheduler, who did change the return destination for me, free of charge. Solution oriented people are awesome. Illogical, petty tyrant donkeys are not.

Adriane M 
Rating:
5.0

Customer did not leave a comment.

MECKO E 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN M 
Rating:
5.0

All went smooth. Staff was very friendly.

James G 
Rating:
5.0

Customer did not leave a comment.

David O 
Rating:
5.0

Great people you have working there !

Frank O  |  Overall Experience 
Rating:
5.0

Exceeded all expectations well done y’all!

Michael M  |  Overall Experience 
Rating:
4.0

Overall service was very good,

opaline d  |  First Impressions 
Rating:
5.0

Rental experience was great. The only negative was that I had to wait a few minutes when I first arrived. BUT I understand because everyone was busy working on a trailer.

ROBERT H 
Rating:
2.0

Paying $244.46 for a storage unit I used for 9 days was outrageous. Almost getting charged for a full 3 days for a uhaul was crazy when I extended my rental for only 2. The guy working the front worked out that price for and it was cool. I'll never rent out a storage again. That's money wasted for me.

Danica M 
Rating:
5.0

Customer did not leave a comment.

Aaron W 
Rating:
5.0

Put jacks on 6x12 trailers

trey t 
Rating:
5.0

n/a

Connie H 
Rating:
5.0

The lady seemed like she didn’t wanna really be there. The guy was super helpful and answered all my questions.

Courtney F  |  First Impressions 
Rating:
5.0

The place where I picked up the truck was in great shape. The attending person clerk was very helpful and accommodating. Great job. My only complaint is the functionality of the U-Haul app. It is not user-friendly. It did not save me any time it took me longer to reserve the moving truck that I needed then it would if I was in person, not a fan of the app from a rating of 1 to 10 on the app. I rate it a zero.

Szabi S 
Rating:
5.0

Customer did not leave a comment.

Nila L 
Rating:
4.0

Make sure the mileage reading and gas tank readings are accurate. In defense of the representative, this is an older truck with 150,000 plus miles on it and the odometer was difficult to read and the gas guage reading was inconsistent. I drove the truck less than 10 miles and put in 5 gallons of gas just to get it to where it showed what it read on the paperwork before I left.

Chris E 
Rating:
5.0

Only one person doing reservations so with a few people in line it took a while to get waited on. When it was my turn, I was well taken care of.

Jesse P 
Rating:
1.0

Customer did not leave a comment.

Tammy M 
Rating:
5.0

Customer did not leave a comment.

Lori H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martin B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David B 
Rating:
5.0

Customer did not leave a comment.

Javier G 
Rating:
5.0

Customer did not leave a comment.

Micah t 
Rating:
4.0

Customer did not leave a comment.

gary h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Veron B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony M 
Rating:
5.0

Very professional.

danny j 
Rating:
5.0

Customer did not leave a comment.

Javier G 
Rating:
5.0

Great employees too. Jeff was always able to answer any questions and concerns I may have.

KIMBERLY R  |  Overall Experience 
Rating:
5.0

That door on my truck was so hard to open that it took two of us to do it I don't know if the wheels are out of adjustment but that's the tightest U-Haul door I've ever had

Alice R 
Rating:
4.0

Late night activity in the parking lot by some of the outside storage units was quite sketchy at times. A lot of cars would show up and leave their engines running with headlights off while other cars would stay by the entrances the same way as look-out. We felt very uncomfortable.

Michele O  |  Overall Experience 
Rating:
5.0

Great Customer Service 😂

micheal c 
Rating:
5.0

Customer did not leave a comment.

Louis H 
Rating:
5.0

Customer did not leave a comment.

Michael Y  |  First Impressions 
Rating:
5.0

Thank u Jeff an Marcus y'all were very helpful.!

courtny h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sammi M 
Rating:
4.0

I took a trailer back and everything was great, excellent experience. Later that day I returned the 20' truck. Pulled up and parked where the signs told me to, under the canopy so it can be cleaned and looked over. The young man that helped me with the trailer was leaning up against a post at the canopy on his phone told me that I would have to find someone to check me in because he was on break.The workforce has become lazy. If I told a customer that at my job Id fired. PLEASE WASH THE OUTSIDE OF THE TRUCKS.

Anthony P 
Rating:
5.0

The whole U-Haul Team at the Muskogee location was the BEST I’ve ever dealt with. Will use again and will recommend to everyone. Thank you!

Toni T 
Rating:
5.0

My expectations were exceeded considerably. Both gentleman were eager to help and explain the process. They answered my questions without making me feel dumb. Customer service was top notch!

Michael M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob h 
Rating:
5.0

Easy drop off with friendly service. Definitely reecommend!

Donny G 
Rating:
5.0

Customer did not leave a comment.

Heidi S 
Rating:
4.0

The vehicle was in poor condition. It was clear the vehicle has been in an accident and was not fixed prior to my rental. Additionally, the driver side door would not even close all the way making it unbearable to travel over 60mph.

Jordan H 
Rating:
5.0

Customer did not leave a comment.

christna h  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dave M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FLOYD M  |  Overall Experience 
Rating:
5.0

Marcus had excellent customer service.

larhonda m 
Rating:
4.0

Explain the check out procedure, and check-in procedure for mobile when checking out a truck. They did not go over the rental contract before we left, so I was in shock about the truck only having a quarter tank of gas until I read over the contract. For check-in, I got the text for check-in, but did not read it as I was driving and didn't know I needed to check in on mobile before I locked up the truck and put the keys in the after hours dropbox. Luckily the drop-off location was awesome and check me in the next morning.

James H 
Rating:
5.0

Customer did not leave a comment.

Veronica J 
Rating:
5.0

U-Haul trailer personnel are generally very helpful - this rental was no different. Encountered great personnel service picking up trailer at Muskogee OK and dropping off at Lewisville TX. Thanks to everyone for your help - especially in getting me in and out quickly at Muskogee as I was running out of time.

Bill S 
Rating:
5.0

Great customer service. Greta people and they were very helpful.

TREVON H 
Rating:
3.0

Speed of service needs improvement. I waited 20 minutes just for him to pull up my info. I understand waiting maybe 5, but 20 seems a little excessive. I will say once i was helped, the process was quick and easy. I had no problem with my contract and payment for the rental

Anna G 
Rating:
5.0

Customer did not leave a comment.

Lindsey C 
Rating:
1.0

the person toni was extremely rude as i returned the truck i failed to look up and see this is we’re u return the truck so i parked it we’re i got it so miss toni decided to get snd attuide with me her tone of voice so i had a bad experience

garry s 
Rating:
3.0

I had a reservation for equipment and when I arrived there was no equipment. My reserved trailer as rented to some one else. I had to pick up a trailer along my travels and then I was charged double for a one way rental!

daniel d 
Rating:
5.0

Great experience.

JOHN R 
Rating:
5.0

The auto transport unit I rented had one of the front ratchets and webbing not working. Had to try to adust 2-3 times while traveling to adjust and get the webbing back on the right front tire. Thankfully, the other ratchet and webbing held firm.

Robert B 
Rating:
5.0

Honestly U-Haul storage was freaking amazin, that place is awesome, climate control, boxes, tape, The works. They made everything so easy it wasn't even funny and the people there are nice. What more can you ask for?

William L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank O  |  First Impressions 
Rating:
5.0

Great experience. Friendly.

Dalene M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenton R  |  First Impressions 
Rating:
5.0

They handle me with so much care I appreciate everything Toni and staff did for me thank you! Highly recommend

Breann H  |  First Impressions 
Rating:
5.0

Very respectable people I highly recommend

Breann H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda H 
Rating:
5.0

Good

Troy T 
Rating:
5.0

Customer did not leave a comment.

lesley s  |  First Impressions 
Rating:
5.0

Great service

SHERRI L 
Rating:
5.0

Customer did not leave a comment.

Debora H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Billy C 
Rating:
2.0

The employees didn’t know how to process our rental that was used through the app process. The workers were not friendly and the whole place smelled like weed.

Angela H 
Rating:
5.0

The gentleman who helped us, was one of the absolute best, customer service representatives, I've ever come into contact with. He was professional, informative, caring and respectful. 💯 5⭐️stars. I'll recommend yal at every turn..

Bernard S 
Rating:
5.0

Nothing needs to be done!

Erving W 
Rating:
5.0

Customer did not leave a comment.

Angie N 
Rating:
5.0

Great service Thank you very much

Derek G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

I can’t think of anything to improve that place. The lady and the man that work there were very friendly and accommodating.

james o 
Rating:
4.0

The man that assisted us overall mood/personality was he didn’t want to be there, poor customer service interaction. The girl that did not wait on us and was helping another customer, welcoming acknowledged customers when they came in friendly.

Jana M 
Rating:
4.0

Customer did not leave a comment.

Shannon B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles C 
Rating:
4.0

Try to get the staff to act a little more professional and be more business-like

Michele O 
Rating:
5.0

Customer did not leave a comment.

ANdrew J 
Rating:
5.0

Most of the information we went over in the store I had entered online. It slowed the store process.

Frank R 
Rating:
1.0

Lady missing teeth was rude. I was quoted online for $156 if I brought it back to Norman U-Haul. She ended up charging me more by $50 or so. She was also rude to the other employee sitting next to her. She was a know it all smart ass who shouldn't be working up in the front.

Marcus W 
Rating:
5.0

Customer did not leave a comment.

Alexandra H 
Rating:
3.0

Customer did not leave a comment.

William B 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
5.0

Customer did not leave a comment.

John T 
Rating:
5.0

Customer did not leave a comment.

tory l 
Rating:
1.0

Because they took money out of my account for fall, and I was already moved out and they lied and said I wasn’t sending out different days and dates didn’t give me my money back

ofaysha l  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessie g 
Rating:
3.0

Charged me twice, which I’m still fighting. In the truck there was a piece of material that would cover the gas pedal.

Karen M 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
4.0

Customer did not leave a comment.

Tamieka M 
Rating:
4.0

The only trouble was I had to change trailers, and they did not change the trailer number on my invoice. So caused a bit of a jam when trying to return since they were not the same. But called and the manager took care of the situation for me quickly.

Catherine S 
Rating:
5.0

Customer did not leave a comment.

Jared L 
Rating:
4.0

The equipment rented to me was faulty. And the representative was too lazy to correct the matter by renting a properly working piece of equipment. He didn't even take the time to check that my connector was in proper working order. However, he did have time to put blame on my vehicle in regard to being at fault. I ended up wasting 1 1/2hrs., and $25 on things that I did not need to replace like a connection adaptor and bulbs. I had to drive the entire time using my hazards in the middle of the night. IT WAS A CRAP NIGHTMARE! It was found to be faulty wiring at the time of returning the equipment. Before leaving the drop off location, with permission and witness of a different U-Haul worker, I connected a different car dolly to my vehicle and found everything to be working great. I would strongly recommend sending my CUSTOMER SERVICE REPRESENTATIVE in for re-training, to say the least. Disgusted!

Nathaniel F 
Rating:
5.0

Process was smooth & friendly. Couldn't ask for anything else.

Lou S 
Rating:
5.0

Customer did not leave a comment.

Tayla G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlene S 
Rating:
3.0

No one told me I was going to have to disarm an alarm, so I set it off.

RACHEL A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dwain g 
Rating:
5.0

Customer did not leave a comment.

Huy D 
Rating:
2.0

I rented a truck and a car hauler. The truck was great but the car hauler had a low tire -- only 20 lbs PSI. My uncle noticed it immediately and filled the tire. Another tire was down 10 lbs. If my uncle hadn't noticed that tire I could have had a blow out. I was traveling back to Idaho- over 1300 miles!! I feel that the guy who rented that car hauler was overly negligent and there could have been very serious consequences -- like my life! That's not ok. My uncle was very upset because he knows what happens when there's a low tire like that. And, honestly, it scared me to think that your employee, who knew that I would be traveling that far on my own, would be so careless. Don't you have a certain list of things that need to be checked before you rent something out? Luckily my uncle took care of the problem, but that is not ok to be so careless. Shame on you for not training him better. Shame on him for being so careless with my life. How do you know he won't do the same to someone else who might not catch it and have a serious accident as a result. Sounds like a pretty hefty lawsuit in the making, if you're not careful.

Patti F 
Rating:
4.0

Customer did not leave a comment.

JON L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

aanje w  |  Overall Experience 
Rating:
5.0

The staff member I was helped by drove a b.a. avalanche and was more than great. He really helped me through a few struggles having nowhere to go with my stuff and having my truck late.

Tenessa f  |  First Impressions 
Rating:
5.0

Sean Reynolds’s has helped me with the right storage container indoors and climate control is a must I consider him a friend and brother in the motorcycle community and I love our facility here in Muskogee ok would not use anybody else

ricky j  |  First Impressions 
Rating:
2.0

The staff was friendly but not knowledgeable. Each process was painstaking because nothing could be accomplished the first time. It took multiple attempts to get efficient directions on how to properly access the unit, multiple attempts to keep the unit paid for correctly, multiple attempts to properly exit the unit. A call to the division head just manage a storage unit. It was a truly taxing experience.

lashaun e  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacey R  |  Overall Experience 
Rating:
3.0

Was locked out a couple of times due to their system not accepting my automatic payment. Apparently the manager said my bank alerted UHaul as fraud! Makes it inconvenient when I have 2 littles and I’m trying to run in and out of my unit but have to take them ALL THE WAY TO THE FRONT to have them help and sometimes the office isn’t open because it’s after hours! Also we were infested with bugs multiple times! Manager did help when he was made aware! Just aggravating!

Carissa C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

angela c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald M  |  First Impressions 
Rating:
5.0

The gentleman that helped me was awesome Sean have some great staff

Laniya V  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jordan M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michele O  |  First Impressions 
Rating:
5.0

it was both convenient and a blessing to my life .

mallisa h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paula P  |  First Impressions 
Rating:
2.0

I don't think its I had to pay for a another months storage, when I have nothing in there, took it all out , on the same day rent was due , so I didn't think you'd charge me again . I would like a refund

Janet M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

terri m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marjorie A  |  Overall Experience 
Rating:
5.0

We also rented several Uhaul vehicles throughout our storage rental agreement and were met every time with helpful, professional employees. Our storage unit was located inside the large facility which was always clean, easily accessed and secure. We will definitely use Uhaul services again.

CATHYE R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lucy W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

vince o  |  Overall Experience 
Rating:
5.0

I'm so thankful u had one available for me to rent so I could store my stuff thank you so much

Brandy H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lucy W  |  First Impressions 
Rating:
5.0

The manager on duty was extremely helpful and courteous. We will return as customers.

jerri s  |  First Impressions 
Rating:
5.0

Best place to store my stuff....Friendly staff and very helpful.....Would rent here again if in need in the future....Very Happy...

Othella E  |  Overall Experience 
Rating:
3.0

Staff was either rude or incompetent. There were 3 loading or unloading bays on one end of the facility and they had 2 of the 3 bays blocked with trucks for rent instead of parking the trucks out in the lot! Simply stupid to park there for no reason.

Greg L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brenda f  |  First Impressions 
Rating:
5.0

We have found U-Haul to be our go to for trucks, trailers and storage. Wether it is moving across town, picking up a mower, or moving out of state U-Haul is the company to use.

Patty K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gina w  |  Overall Experience 
Rating:
5.0

Muskogee has a wonderful manager Sean and his staff was wonderful Very kind and polite I really enjoyed having a storage with them I knew my stuff was safe and if I was late I received a message in case I forgot about it I rented from them several times before and I tell everyone about you and what a great manager and staff they have If needed I would rent again from Muskogee U-Haul Again thank you all Lucinda Glass

lucinda g  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashley T  |  First Impressions 
Rating:
5.0

Sean is the best! Along with Marcus and the others!!

Brent C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donald d  |  Overall Experience 
Rating:
5.0

Only issue I had was with the app but it was minor and store manager rectified it. No complaints. Highly recommend

Stephanie W  |  Overall Experience 
Rating:
5.0

It's awesome

gina w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robin e  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Toni S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen H  |  First Impressions 
Rating:
5.0

I believe the managers name is Shawn. He was always a great help if I had any problems

OLLIE F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leann O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelli B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly A  |  First Impressions 
Rating:
5.0

Customer service was great they helped me thur a issue with the units and the manager on site helped me with the refunds and switching units they was all really helpful

Leonard J  |  Online Move In 
Rating:
5.0

All employees were very helpful and professional.

Alton C  |  Overall Experience 
Rating:
5.0

Sean was very accommodating. He helped me turn in several vehicles in the midst of a horrible personal dilemma. All of his staff pitched in to assist. Everyone was courteous, warm and friendly.

Heather W  |  First Impressions 
Rating:
5.0

Sean and his staff were extremely informative & helpful. I would hands down recommend them.

Jackie C  |  First Impressions 
Rating:
5.0

The staff at this location, goes over and beyond for you. They understand your situation and don't judge you for it.

Niki W  |  Overall Experience 
Rating:
5.0

Sean and everyone there were always ready and willing to assist and answer any questions I had. I have been dealing with them since September of 2022 until now and they have been awesome. As long as they are there I'm going back.

bongiwe m  |  Overall Experience 
Rating:
5.0

The manager was awesome an helpful

Ty W  |  First Impressions 
Rating:
5.0

Staff is very courteous and helps me pick the best storage unit for my needs. Would definitely use U-Haul for all my storage needs and will tell everyone that I know.

Johnathan P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yasmeen H  |  First Impressions 
Rating:
5.0

Folks here have always gone above and beyond to take care of us. Sean and his crew are awesome!!

Diana N  |  Overall Experience 
Rating:
5.0

I really like the staff They are kind and helpful The building is well taken care of Very clean I would recommend it to everyone

lucinda g  |  First Impressions 
Rating:
4.0

Outstanding Customer Service

carol s  |  First Impressions 
Rating:
5.0

Great service from this facility and staff! Shawn and his staff were great!

Anita J  |  Overall Experience 
Rating:
2.0

They told me to send a. Email when clean and ready to close the account. But when i did it took them a month to two months to close the account .

Jessica B  |  Overall Experience 
Rating:
5.0

Joshua was great

Alton C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tanner k  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kayla A  |  Overall Experience 
Rating:
3.0

I know that the belongings in a truck get auctioned off.... where will my truck buy

Ronnie R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

elvin m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KRYSTLE M  |  Overall Experience 
Rating: