Customer Reviews for U-Haul Moving & Storage of Morton Grove

953 comentarios

9009 Waukegan Rd   Morton Grove, IL 60053

(847) 966-8690

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.- dom.: 7 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(847) 966-8690

9009 Waukegan Rd
Morton Grove, IL 60053

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.- dom.: 7 a. m. - 7 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS L. 
Clasificación:
5.0

quick in and out for a very short rental! Great service

Elizabeth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
4.0

Everything was excellent except the price. $1.49 per mile is quite high.

NAVEED H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEOFFREY H. 
Clasificación:
5.0

Wonderful experience. Fabulous group of people. Over the top customer service. ¡Gracias!

Jody S. 
Clasificación:
5.0

What a great team!! Could not be happier. Went over and above. Thanks so much!

JODY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J. 
Clasificación:
5.0

Head lights are weak.

MUNIR L. 
Clasificación:
1.0

I arranged and paid for the unit that was already rented to someone else. My movers showed up to see a lock on my unit and nobody around was available to explain that. Next day the replacement unit was not workable. Total waste of time and money

Lennard R.  |  Overall Experience 
Clasificación:
5.0

Always love this location friendly staff very professional

AZHAR M. 
Clasificación:
5.0

Did a great job. Service was friendly and very helpful

JAMES L. 
Clasificación:
5.0

Very professional intelligent staff, help was excellent and professional, thank you nothing to improve

ARMAN S. 
Clasificación:
5.0

Jenny was amazing. She was very knowledgeable and got me in and out quickly. The gentleman that hooked up the trailer was very nice too. I will be back again.

DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOVON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA T. 
Clasificación:
5.0

staff did a good job of explaining everything and took care of my rental needs in a professional, friendly manner.

IRVING K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

Jenny saved the day- the crew the night before failed to log our rental as a mobile app pick up for 6:30am. The store didn't open u til 7am and we had movers coming very soon. Jenny was at work early and jumped in to help us with our rental so our day was not messed up. Thanks Jenny!!!

MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED B. 
Clasificación:
5.0

So far I didn't see anything that you need to improve everything is alright for me.

RENNY C. 
Clasificación:
1.0

I've been charged for two days beyond what I had the truck for and insurance that I declined upon reserving the truck.

ANTHONY P. 
Clasificación:
5.0

This is our favorite place. Employees are so courteous and accommodating. Truck rentals are so easy.

E M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

The person they're doing good trip thank you for everything I recommend you guys with my friends thank you

JULIO B. 
Clasificación:
5.0

A great experience.

Jennifer K. 
Clasificación:
3.0

U Haul corporate needs to come up with a better 24/7 program. I was told the power outage the morning of my pickup prevented me from getting my truck before the store opened. Not sure why a power outage, which did affect online access, should prevent a necessary feature to the rental process. As a result, I was late for my pickup. And, the lock that came with the truck was almost inoperable. It was almost impossible to close and open the lock. Frustrating experience with this rental.

Gary M. 
Clasificación:
4.0

New tire would have been nice as the one tire on the trailer was very old and thin tread.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve K. 
Clasificación:
5.0

Very impressed! Thank you!

Arnulfo G. 
Clasificación:
5.0

Very fast service, very friendly staff

GREGG D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIEL TEODORICO D. 
Clasificación:
5.0

The staff was amazing and wonderful customer service!

ENRIQUE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHULHWA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLAN H. 
Clasificación:
5.0

This is the second time I have been to this establishment and they have been great. No nonsense. Helpful. Honest.

demetrios T. 
Clasificación:
3.0

UHaul called us 5 minutes before pickup and told us the van we reserved 4 days earlier was not available, we were then told we had been re-assigned a pickup but that did not work for our needs so we had to rearrange at the front desk for a larger van and were not offered a comparable price for the missed reservation from UHaul.

PETER S. 
Clasificación:
5.0

Not thing

REYNALDO R. 
Clasificación:
5.0

Customer service was very helpful and I will recommend her at that location.

ANTHONY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

Great fast service

JEFFERSON S. 
Clasificación:
5.0

Angoe best manager ever !!!

MICHAEL N.  |  Overall Experience 
Clasificación:
5.0

The staff are kind, courteous & very helpful. Thanks Uhaul.

joselito s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Imad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CODY A. 
Clasificación:
5.0

Angie is the manager & runs this place spot on. Jenny

DORA T. 
Clasificación:
5.0

I had great service. Attendants were all very helpful.

James L. 
Clasificación:
5.0

Excellent service at check in time and upon return. Jenny was very friendly, knowledgeable and helpful; A+++!

Kevin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOGDAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEREMY K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Molly P. 
Clasificación:
3.0

I am struggling with my rating of this location. My pickup experience was not good and just based upon that I would rate the location “poor” and I would not recommend it to a friend. The woman checking me out had a bad attitude, was curt and unpleasant. HOWEVER, the woman there when I checked out was wonderful â€" willing to explain things, taking the time to answer questions fully. My experience with her and the crew at the 4-6:00 hours would cause me to rate the location “above average” and YES I would recommend to a friend.

melissa M. 
Clasificación:
5.0

Nothing - The girl who assisted me, Jenny, was really nice. I had originally reserved a truck with Budget, which would have cost more and was 4 feet shorter than the truck I got from UHaul, but they canceled on me two days before my move, saying they had no trucks. even tho I received a confirmation. I saved $60 at UHaul and got better customer service, as the guy from Budget told me "All you have is a confirmation, not a truck" (Huh? than why give a confirmation?) and "Well I guess that's life" (Huh?) Thanks for canceling Budget!! I will always rent from UHaul now.

LISA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joselito S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FABIOLA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS M. 
Clasificación:
1.0

Went to this location 2 times for 2 separate rentals of trucks. First time check in process took over 30 min, truck was not ready, watched them clean it at a snails pace for over 10 min. Only reason I used location for a 2nd time because I had no other choice. Management and employees have bad attitudes, are extremely slow (almost intentionally) , and act like they are being bothered or don't want to be there. Employees are not helpful, very nonchalant and not considered of any customers time that came in. Very shocking.

CHRISTOPHER K. 
Clasificación:
5.0

El cliente no dejó un comentario.

joselito s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY H. 
Clasificación:
5.0

Great customer service. Ladies upfront were awesome.

ENRIQUE C.  |  First Impressions 
Clasificación:
5.0

The bag of blanket's I rented where soaking wet.

THOMAS W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALEX K. 
Clasificación:
5.0

The overall corporate UHaul reservation system is confusing and scary if you can't guarantee a trailer when I need one.

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey A. 
Clasificación:
5.0

Angi the manager at this location is really well train and she knows her staff. Had an accident with the equipment and all were so helpful.

JULIO E. 
Clasificación:
5.0

Had a experience with the locations employees. Will definitely recommend this location to others.

Ninos S. 
Clasificación:
5.0

Took a long to check out and check in

AUMIR A. 
Clasificación:
3.0

El cliente no dejó un comentario.

John R. 
Clasificación:
4.0

Always go a little bigger than you think when renting a moving truck. So glad I opted for the 26 ft over the 20 ft !! If id taken the 20 foot truck We would've been stacking things. With that extra 6 foot we were able to put all the furniture and mattresses in without having to stack. Makes a big difference. Worked out very well, truck was fine

LEONARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RADU M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC A. 
Clasificación:
5.0

Keep up the excellent service.

TAHIR H. 
Clasificación:
3.0

Dirty truck. Cigarette butts stuffed full in ashtray. Cracked windshield, rear latch broken.

STEVEN B. 
Clasificación:
5.0

Jenny helped us throughout the whole process and she was fantastic. Answered all our questions and went above and beyond to make sure we were fully satisfied. Her attention to detail and way above average customer service made what could have been a very stressful experience a very pleasant one.

MIGUEL N. 
Clasificación:
5.0

All team members were very helpful and professional. The vehicle I received was well-maintained

LEO E. 
Clasificación:
1.0

Horrible, the store smells like cigarettes because the clerk was smoking by the door. The mileage on the van was wrong and no one knew how to fix it. Ended up paying for an extra mile and $14 in gas for using 10 miles because the gauge was not completely full but the paper work said it did. Will never rent from this location again. Will use enterprise next time.

Dino Angelo L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Majd S. 
Clasificación:
5.0

Great service!.

Diana C. 
Clasificación:
1.0

Add more staff Update the local phone number for this location in Google

Omar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBEN R. 
Clasificación:
5.0

The staff was great

JOSEPH V. 
Clasificación:
5.0

Excellent customer service when picking up truck!! The gentleman who helped me was extremely helpful!!

BRETT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MOHAMMAD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA S. 
Clasificación:
5.0

Love the 2 employees at the front desk this Sunday afternoon!

JIMMY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY H. 
Clasificación:
2.0

Smelled of smoke inside had to air it out just so I could use it

HEMAL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALI K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIU R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stelios N. 
Clasificación:
4.0

Thank for helping me out

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

AZHAR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

Awesome customer care from new awesome folks representing UHAUL

DEBORAH B. 
Clasificación:
4.0

Good!

JOSE S. 
Clasificación:
2.0

The staff is excellent! The facility is clean and conveniently close for my reasons. My only con is the accessibility to my storage unit.

DERRICK C.  |  First Impressions 
Clasificación:
5.0

Thanks for all your help.!!!!!!!

Margaret F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon l.  |  First Impressions 
Clasificación:
5.0

I wish I could remember the name of the guy working at Morton Grove IL uhaul on Sunday morning 7/11/21. He did a fantastic job. I'd been driving all night. Needed storage. I am so grateful for his service. Walked me thru the process with great care.

James W.  |  First Impressions 
Clasificación:
5.0

The two gentlemen that were working on 6/27/21 were very polite and friendly and helpful.

STEVE A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James T.  |  First Impressions 
Clasificación:
5.0

The service was awesome. They meet all of our needs

Scott O.  |  First Impressions 
Clasificación:
5.0

The staff is friendly and helpful.

Dawn W.  |  First Impressions 
Clasificación:
5.0

Great service, fast and very helpful I recommend this location.

BARBARA M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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