Customer Reviews for U-Haul Moving & Storage of Moncton

3857 comentarios

1795 Main St   Moncton, NB E1E1H4
(@ Verdun)

(506) 857-8923

Horarios de la ubicación

  • Lun. - mié.: 7 a. m. - 5 p. m.
  • Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(506) 857-8923

1795 Main St
Moncton, NB E1E1H4
(@ Verdun)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mié.: 7 a. m. - 5 p. m.
  • Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Clean? most definitely. Well maintained is a question mark as the engine light came on halfway through. Completed the task without issues though. Very good on gas too. The service was exceptional. Quick precise and very professional. We would recommend to anyone. Impressed.

JOSEPH JEAN MARC F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Srujan Kumar Red P. 
Clasificación:
4.0

Plz the Uhall administration office must hire more employees and book at least employees to work together everyday and every weekend. The customer service representative was very slow on the weekend because he was the only employee on the site to do every check in and check out of trucks.. That was a bit poor to hold clients for 30 to 45 mn in the site.

Edva M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNE SOPHIE VIVI D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seonbeom Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY M. 
Clasificación:
5.0

Very good service. Good advice on a proper ball hitch attachement!

MAXIME S. 
Clasificación:
4.0

I have always used U-Hall and have always been very satisfied.

CAROLE MARIE B. 
Clasificación:
5.0

The pick-up location was changed after I made the reservation, which caused unnecessary difficulties to sort out on my end.

KORY FRANKLIN C. 
Clasificación:
5.0

The pick-up location was changed after I made the reservation, which caused unnecessary difficulties to sort out on my end.

KORY FRANKLIN C. 
Clasificación:
5.0

Advise customers that any extra gas is not refundable. Vehicle handled well when fully loaded.

DESIRE J L. 
Clasificación:
5.0

From my service today there is no way you could improve it was excellent service from the gentleman that we dealt with I highly recommend u-haul very efficient snd friendly staff at this location for sure.

JESSICA LYNN L. 
Clasificación:
5.0

Was overcharged on my mileage.

CODY LEE R. 
Clasificación:
5.0

I used the mobile app to pickup and return the truck. My only issue was the after hours key return. The app showed a sign with an orange box. This location had a small mail slot on the front door and was hard to locate/notice

Michael L. 
Clasificación:
3.0

Trailer door was bent and hard to open, not cleaned inside and the interior wooden side rails were broken.

William Alexande B. 
Clasificación:
5.0

Megan was really helpful, polite and knew the answer to all my questions!! Thank you Megan for you great service !!

SEBASTIEN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC-SAMUEL L. 
Clasificación:
5.0

You need to give the guy working the counter and shop area a raise. He should definitely be a keeper a keeper for you

RANDALL A S. 
Clasificación:
5.0

We had two different employees serve us; one picking up truck and one dropping truck off. We were greeted when approaching the service desk. Both were pleasant and knowledgeable. Store was super clean and organized. Quick service. I loved driving the 15 ft truck as my husband's license was expired. And so happy it had air conditioning. Will definitely recommend to friends and family.

ClaireJoan D. 
Clasificación:
5.0

Excellent service. Very impressed. The fellow said I had fulfilled all my responsibilities and gave me a receipt as proof of that, which is always nice to hear when renting expensive equipment.

Stephen Michael F. 
Clasificación:
5.0

Attendant was very friendly and helpful. Invoicing was correct as well - I would definitely return to this location again!

SUSAN ANN J. 
Clasificación:
5.0

The person taking care of us was great! Personable, friendly and very helpful. Great experience!

Brian Ronald R. 
Clasificación:
5.0

Excellent customer care was in and out of there 5min

Jessica B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGELA CHRISTINA L. 
Clasificación:
5.0

VERY COURTEOUS EFFICIENT SERVICE

Andrew B. 
Clasificación:
4.0

Have rented trucks from this location Rented 10 fr truck cab was clean but box was dirty Gas gauge was not working on contract it said 3/8 full But gas was not on properly and read half full so returned half full Overall not what I have used to I do have a point of reference forgotten the associate name very polite and well mannered Not giving a bad review just telling my experience Would highly recommend using They just need to be better Thank you 👍😊

PHILIP JEFFERY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENATA CHRISTINE P. 
Clasificación:
5.0

The gentleman also found my keys and call me. Huge help

JOANNE R W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE KEITH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES MURRAY M. 
Clasificación:
5.0

Service was perfect and very helpful. She knew what she was doing.

DARRELL ALFRED L. 
Clasificación:
4.0

Great service!

Felix Jean-Norma D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA PATRICIA M L. 
Clasificación:
2.0

No explanation on key drop off or vehicle return after hours, this led to a very negative experience assuming I had to go through all this online return BS when in fact all I had to do was drop the key through the door slot. You need to educate customers better on return process when it's after business hours

Steven Daniel D. 
Clasificación:
5.0

I understand the in town rentals are older. The trailer was beat up and rusted pretty bad but did the job perfectly. However, I'm sure it's paid for itself many times over and you should probably look more seriously at just selling these units after they get to this state. You are branding your name on it and it does not help your image for sure.

JOHN ROBERT ATHO B. 
Clasificación:
3.0

Nothing to add, it all went well, no problem.

JEAN-MARC L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID MICHAEL W. 
Clasificación:
5.0

We rented a trailer with a ramp. The trailer size I had booked online was not available so it was substituted for a larger size for the same price. We were hooked up and I our way in no time!

HEATHER LEE W. 
Clasificación:
5.0

Excellent customer service. She was knowledgeable, friendly and very courteous.

KEITH ALAN D. 
Clasificación:
5.0

Easy to use, and very friendly and helpful staff!

Mackenzie R.  |  First Impressions 
Clasificación:
4.0

Thanks again!!

DAVID L H. 
Clasificación:
5.0

This was one of the nicest UHaul locations we have ever used. It was very well organized, and clean and the staff we worked with was so friendly and thorough.

JOHN PAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT BRUCE L. 
Clasificación:
5.0

Great customer service. Set up and return was perfect. Both employees I dealt with were excellent. Thanks.

KERRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL GREGORY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE B M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AaronJohnAndrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RichardGordon W. 
Clasificación:
5.0

Nothing everything went great.

Kyle C William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephane L. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL MARC L. 
Clasificación:
5.0

This was the best location I have ever rented from.

Dean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Groupe Dean Daig L. 
Clasificación:
4.0

Megan did a great job... great service

GaryEdward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULES B. 
Clasificación:
5.0

Change the hand sanitizer to an unscented product!

DENISE ELIZABETH Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN JANE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maxime L. 
Clasificación:
5.0

All good. Nothing to recommend. Thank you very much!

ANNE M V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA DAWN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan L. 
Clasificación:
1.0

We had issues getting our new place and needed to extend our rental. When I called I was told that I had 3 hours to return the truck that was still loaded. I was treated like a criminal. Will never go to main st again. But mountain Rd location helped us out beyond and above.

MICHAEL G F. 
Clasificación:
5.0

Nothing, everything was great. The costumer service was excellent. I will be renting again

DANIEL L P F. 
Clasificación:
5.0

It was all good an affordable. Great service

Kathy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEREK SHAWN B. 
Clasificación:
3.0

The check in on the mobile app was slow and paused a few times. Kind of annoying. A dashboard knob was missing in the truck. I had to go into the store anyway to report that. The cost of a 10 foot truck cost me $350 to drive to Saint John and back. That was a little much. I will find an alternative solution next time. For this high cost I expect more.

Will J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne B. 
Clasificación:
5.0

Awesome service!

NEILBRUCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
5.0

Nothing. The rep was great

KHALED DONALD S. 
Clasificación:
5.0

Stay as you are.

MULAMBA O. 
Clasificación:
1.0

We have rented from this location several times in the past with no issues whatsoever. The day prior to picking up the truck I phoned to see about potentially needed it longer than 24 hrs as we were moving in pouring rain. We were told this would not be an issue. However, upon returning the truck 45 mins late ( and having to then go get gas again because it wasn't QUITE to the line ) we were charged an additional late fee of over $60!! Renting the truck for 25 hrs cost $300 and there was no empathy of the weather. We have NEVER paid this amount and have typically had the truck for longer periods and have even moved my parents from Hampton to Moncton for less. We only spent $20 in fuel and barely put any Km's on the truck and this price is absolutely ridiculous. shannon.parlee@gmail.com

DERIC RICHARD L. 
Clasificación:
5.0

Everything went smooth. From reserving the truck I needed, to pick up, to having charges explained, to actually receiving clean truck at pickup, to convenience of return and calculation of final bill. Gracias.

STEPHEN JAMES B. 
Clasificación:
5.0

Staff was very accommodating and friendly even after I got upset about not having my credit card with me and only the tap version on my phone to which they don't use. You don't get service like that much these days. ¡Gracias!

DARREN BRENT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

BLESSED S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregg T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela P. 
Clasificación:
5.0

great staff

MICHAEL DALE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH YOLAND A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN DAVID M. 
Clasificación:
5.0

Excellent customer service

TIMOTHY EDWIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN F W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J N. 
Clasificación:
5.0

Dwayne in moncton knows how to treat customers, awesome service , thanks man

Daniel Gordon W. 
Clasificación:
5.0

Your staff-member Meghan Cole at the 1759 Main Street Moncton location is an excellent representative of your company. She was very friendly, efficient and great customer service. My pick up and drop off interactions were seamless and prompt. Thank you Meghan for the wonderful service!

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norbert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maksym B. 
Clasificación:
5.0

The vehicle return process via the mobile phone method is very awkward. Frankly it s....cks ! Spend about 50-55 minutes on hold on your toll free line to get this sorted. Tried using your web site to advise U Haul that the vehicle/equipment was return late at night and could not access a ''return equipment' notifacation option. Not all of us have a cell phone OR an internet connection via a cell phone.. Please add a phone contact and web address where notifications can be left.

BERNARD C C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt I. 
Clasificación:
5.0

Everything was great

JOSEPH ARMAND L. 
Clasificación:
5.0

Even though the equipment was very clean, it was almost TOO clean. What I refer to is the smell of the chemicals used to clean the van. Was completely overwhelming and made us feel very nauseous and my wife got a really bad headache. Other than that the rental experience was fantastic.

DONALD A W. 
Clasificación:
5.0

Nothing! This is my fourth rental at this location and great service is the first thing that comes with renting at this location on main!

WARREN NELSON B. 
Clasificación:
5.0

Staff were excellent, friendly and helpful during pick up and drop off. Great service

Calvin R. 
Clasificación:
5.0

The service was excellent. I have never used uhaul before but would not hesitate to use again.

KELLY LEANNE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIEN REAL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PIERRE S. 
Clasificación:
5.0

Great staff

Rachel Nathalie A. 
Clasificación:
5.0

Excellent service. It took extra effort to arrange what I had to do. All the staff were incredibly helpful - going above and beyond would be an understatement. I was very impressed. Thanks everyone!

KATIE Y.  |  Overall Experience 
Clasificación:
5.0

Great service! Thank you!

bradley w.  |  Overall Experience 
Clasificación:
4.0

Execellent service provided in Moncton. I am very happy!

bradley w.  |  First Impressions 
Clasificación:
5.0

The agent was extremely helpful and showed me what was available for storage units. The whole process was done in under 10 minutes. She was extremely helpful, pleasant, knowledgeable and cheerful.

Jason S.  |  First Impressions 
Clasificación:
5.0

Great customer service.

Brett G.  |  First Impressions 
Clasificación:
5.0

Excellent service by extremely friendly staff. Would recommend Uhaul to anyone !!! Keep up the great work! !!

Nicole L.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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