Customer Reviews for U-Haul Moving & Storage of Milton

661 comentarios

6050 Hwy 90   Milton, FL 32570

(850) 564-7351

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(850) 564-7351

6050 Hwy 90
Milton, FL 32570

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Cambio de propano
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Raul F.  |  First Impressions 
Clasificación:
4.0

See above.

Mitchell B. 
Clasificación:
5.0

Truck pulled to the right.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA M. 
Clasificación:
4.0

Uhaul was full of trash when we picked it up. We brought it back and the staff was very apologetic and took care of everything right away.

JOHN B. 
Clasificación:
5.0

I would highly recommend. Climate control facility exceptionally clean. Staff friendly, helpful.

Kathleen S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy A. 
Clasificación:
3.0

The truck made it to the destination with no problems!

DEWAYNE L. 
Clasificación:
5.0

Everyone was very helpful and friendly.

DANIELLE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ashley s.  |  Overall Experience 
Clasificación:
5.0

Nada

DAVID W. 
Clasificación:
4.0

El cliente no dejó un comentario.

lisa P. 
Clasificación:
5.0

The staff was helpful and friendly! Really made the rental experience a enjoyable time! Great job!

JUSTIN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shannon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
3.0

The app needs work. The pick-up process seems to be out of order and somewhat illogical. It would make more sense to go in and pick up the key prior to trying to find the truck - that was crazy. It would also be helpful if the extra equipment rented was already in the truck.

Lorie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Summer J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

heather F.  |  Overall Experience 
Clasificación:
5.0

Definitely coming back here for my next moving needs.

NATHAN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ebony h.  |  First Impressions 
Clasificación:
5.0

I would personally like to say thank you to the gentleman that helped me hook up the uhaul as I needed to buy a hitch and a ball for the trailer to hook on and in doing so and being in a hurry I overlooked the pin that was supposed to go on the bottom of the hitch to keep it from coming unscrewed from the hitch however he checked it and gave me a lesson that I will never forget and he told me that I had bought the wrong wiring harness. He took the ball and hitch into his workshop and tightened it and showed me where the pin needed to go and why. It should become a practice for him or someone to check all hookups like he did because he saved someone's life and he kept me from having a bad day by doing something wrong and I thank him for everything he did.

MICHEAL F. 
Clasificación:
1.0

Before we even left our home the tow trailer had a flat. The back passenger tire of the truck blew out and the one next to it was bald when the roadside assistance changed both tires on the side of the highway. It is your job to be sure the vehicles are safe before they leave with the equipment. No family nor the general public should be put in danger by driving on bald tires that should have been checked and changed before the equipment has left.

DEWAYNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

joey m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MALLISA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P.  |  Overall Experience 
Clasificación:
5.0

The manager was very nice and professional! ¡Gracias!

summer p.  |  First Impressions 
Clasificación:
5.0

GREAT MANAGER AND HELPING A NEW EMPLOYEE

melinda H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN E. 
Clasificación:
5.0

Thank goodness for your help. By using the location in Milton I was able to use the storage facilities and return the truck at the same location.

KIMALA P.  |  First Impressions 
Clasificación:
4.0

Staff was great.Prices are a bit high.

RICHARD H.  |  First Impressions 
Clasificación:
3.0

Upon entry of the facility and rental station you could feel tension from the customers who were already in there. The staff finished up with one customer and the few associates who were standing around were all talking about the last customer. This lady had a badge that said owner. She was not professional at all. I was basically inquiring about a 10 ft truck for the next day and if a reservation was needed or would it be available in the morning- her quick response was “well it's the weekend” I was well aware of the day of the week it was and I told her so. Not having ever rented myself before and being in a stressful situation I certainly didn't need her sarcasm. I too am a manager at a storage facility and you still have to treat customers with respect. There are many competitors out there to lose your customers to.

RENEE G. 
Clasificación:
5.0

The staff and facility are without question one of the finest I have ever interacted with at any storage/rental company. I highly recommend this location and team.

Sandy H.  |  First Impressions 
Clasificación:
5.0

First class facility and staff! I highly recommend this location and team.

Sandy H. 
Clasificación:
5.0

This is a new location for our area. I will be using this location again for any of my moving or storage needs. I appreciate the easy and expeditious return process.

ERIC Z. 
Clasificación:
5.0

Gina and her staff were very professional and helpful . It turned out I needed the truck longer then i expected and they worked with me with no complaints..

gwendolyn M. 
Clasificación:
5.0

Very nice and knowledgeable staff

Pam H.  |  First Impressions 
Clasificación:
5.0

Excellent personl service I am 75 years old and your. Staff was great A Lla

Dolly M. 
Clasificación:
5.0

Great service ty

Doug N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G.  |  First Impressions 
Clasificación:
5.0

Gina is amazing. She multitasks with such efficiency.

DENNIS B. 
Clasificación:
5.0

Honor online price.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYON S. 
Clasificación:
5.0

In Milton the uhaul storage manager - Gina and the roadside person-Martha were the most amazing individuals. They make me want to use uhaul again even though it started out as the worst experience I had ever had with renting a truck. The only reason I wanted to come back is because of these two individuals.

Eleni D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelby M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Curmit L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred P.  |  Overall Experience 
Clasificación:
5.0

Gina Rhoda was excellent. Hands down.

Russell P. 
Clasificación:
3.0

I did mobile checkin to wait 30-45 minutes for the clerk to have issues getting my equipment to me. The place is crazy busy so effectively utilizing online services is best. I was able to return my equipment online which was extremely beneficial since they were 10 deep in the lobby. Why can't I upload pictures from my phone. I took the required pictures on my phone only to return to the parking lot to do it again. Staff was wonderful and stayed calm during the mayhem.

Shawn W. 
Clasificación:
5.0

Very helpful and understanding of our situation. Wonderful service.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt F.  |  Overall Experience 
Clasificación:
5.0

I spoke with Gina, the General Manager in Milton. Because my family and I are moving to the area, Gina mentioned at least twice, but in a nice, cordial, non-pushy manner that their facility now has both indoor and outdoor storage in case that could be of help to us. Whether or not I make use of UHaul storage, I appreciate when people bring options to my attention that could be of service to me, and when they do it in the way Gina did. This we my third interaction with the Uhaul Milton Center and I like that whenever I have pulled a Uhaul on the lot at the Milton center, I feel like the team is efficient, organized, customer-friendly, and it's by and large going to be a hassle-free experience.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry T.  |  Overall Experience 
Clasificación:
5.0

I don't think it could've been any better! Gina really made it easy.

MARTIN B. 
Clasificación:
1.0

The GM called me while I was in possession of the rental and was curt, rude and sarcastic in addition to offending me with her attitude toward a non-English speaking customer waiting for my rental. I can't believe Uhaul thinks that she is a what the corporation wants to represent them. She hung up so fast and I had to call two other representatives from Uhaul to asssist me. One of them would be a vast improvement over the GM at the Milton, FL location.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debora A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne J. 
Clasificación:
5.0

Bag full of snot tissues behind the drivers seat. You put me at risk of getting COVID-19. Lucky for you I don't curse. That said, shame on you all.

KENNETH W. 
Clasificación:
4.0

El cliente no dejó un comentario.

james W. 
Clasificación:
5.0

Simple turn and fast

JOSE R. 
Clasificación:
5.0

Awesome customer service

Tahisha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip H. 
Clasificación:
2.0

Educate employees

Meagan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATHAN S. 
Clasificación:
5.0

Great service. Very helpful.

DAVID H. 
Clasificación:
5.0

The facilities worked out very well for us. Thanks

John C.  |  Overall Experience 
Clasificación:
4.0

Gina Rhoda is excellent to work with an very honest her employees are a good time behind her they smile an assist the wait isn’t long even tho they are short handed a lot they get things done!

TANIYA A.  |  First Impressions 
Clasificación:
1.0

Got charge for two days because I drop the truck off after hours and was not told I need to check it in online when I picked it up. Got charge for not folding the furniture pads even though I was not told that. Got charge for an extra dolly I didn't have out. I called to dispute the charges, employee was not helpful and rude.

FERNANDO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN E. 
Clasificación:
4.0

Have a person there

Jorge M. 
Clasificación:
5.0

Very friendly and well organized

DONNA J. 
Clasificación:
5.0

Very friendly and helpful.

David h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff c.  |  First Impressions 
Clasificación:
1.0

Designs all over the lobby says a 5 x 5 unit is 5499 a month so I told the lady I wanted to rent it for two months in advance tell me why when I got home I still haven’t even put my stuff in the storage unit I have not even seen it I rented it two days ago and let noticed on my bank receipt that they charged me 200 freaking dollars I did not sign up for no 200 freaking dollars a unit it was supposed to be 5499 so when I get a chance I’ve been really busy and haven’t had enough time but when I get a chance I plan on going back up there and get a refund

Judith h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

eric H. 
Clasificación:
5.0

I had some damage done to a truck I had rented, needless to say I was a nervous wreck about it but the manager assured me everything would be fine and we were able to handle the issue without breaking my bank!

LATITIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Louis K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER GORD G. 
Clasificación:
2.0

When I first rented the unit, they were still under construction and you were not allowed after hour access. It was my understanding that after construction was finished the facility would be accessible 24/7. That never happened. They would kick you out and not let you enter 15 minutes before closing. I work out of town so I had very limited time I could go to my unit when I'm in town. One night I called and told them I would be there about 5 minutes before the posted closing time to get something out of my unit before having to leave town again the next day. When I arrived they had locked the doors and even kicked out a woman who was trying to finish unloading her moving truck.

Andrew M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pierson H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ray F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LATITIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA G. 
Clasificación:
5.0

Outstanding service from staff!

ANDREW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENIS S. 
Clasificación:
2.0

I paid for a dollie and didn't get one. I want a credit for it !!!! Had to walk all around the large parking lot to find my truck. It would have been nice if they had brought it up front and had it ready.

PATTY C. 
Clasificación:
5.0

Bed storage location I have used, after a long history of renting units

GEORGE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET B. 
Clasificación:
5.0

Best storage facility I have ever used.

George M.  |  First Impressions 
Clasificación:
5.0

Great facility. Loading dock was very convenient for us to unload our truck. Storage unit was very clean. Will use this place when needed and recommend.

Matt F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marie s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANELLE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GULESER B. 
Clasificación:
5.0

Everyone was very friendly and location was very clean!

BRANDY H.  |  First Impressions 
Clasificación:
5.0

Give Gina Rhoda in Milton, FL a raise.

AUSTIN C. 
Clasificación:
5.0

Savanna was a great help and super friendly. Thank you for everything!

concetta c.  |  First Impressions 
Clasificación:
5.0

Gina was absolutely amazing. She was very friendly prompt and efficient. I would definitely recommend this facility. Excellent location, very clean neat and organized. ( My husband believes her name was Gina) not 100% on her name but talking to her on the phone She was very professional so please confirm her name to ensure our gratitude goes to the correct associate. Gracias

Christine B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

justin e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY J. 
Clasificación:
5.0

This location is great! The owner and staff are super friendly and helpful!

SHAUN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL I. 
Clasificación:
5.0

Ms Gina and crew were exceptional!! Very helpful at every turn during my move and storage needs

CHRISTOPHER F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter C. 
Clasificación:
5.0

Kris and his manager were very helpful and thorough

Tiffany J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRALYN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

keyna p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey W.  |  First Impressions 
Clasificación:
5.0

The guy working the counter was super friendly.

ANGELA T.  |  First Impressions 
Clasificación:
5.0

Gina and her team are awesome. Since this store openedI have never used any other uhaul store.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim H.  |  First Impressions 
Clasificación:
5.0

this sends to many emails. send one if no reply leave it alone. there is also no opt out option. not everyone participates in surveys. i got an email every single day about this, i better not receive another email regarding a survey after this.

travis a.  |  First Impressions 
Clasificación:
5.0

This team was extremely professional. My truck had issues and they helped me with this and were very kind. I would gladly use there service again. If not for there help I would not have been able to pick up the two Jukeboxes I won at an auction and would have lost them

GEORGE S. 
Clasificación:
5.0

The customer service is amazing. Gina went out of her way to accommodate us since we were coming in from out of state. I appreciate the effort. I will recommend this facility to everyone. Gracias.

kim w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DIRK S.  |  First Impressions 
Clasificación:
5.0

Counter agent was very knowledgeable. He was also friendly, even when he upsold us a storage unit from just a truck rental.

ANGELA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmundblake D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah Jane J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy m.  |  First Impressions 
Clasificación:
5.0

Ninguno

steven s.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

DEMETRIO J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa C.  |  Overall Experience 
Clasificación:
5.0

Nice office staff. Had everything ready to go. Quick process. Helpful.

Leighjean G.  |  First Impressions 
Clasificación:
3.0

When we returned the trailer I asked the lady twice if she had paperwork to send me to verify we dropped it off. She said, you're all good. The next day we get a call asking why we haven't returned the trailer. The lady forgot to check it in. We then had to tell the person exactly where we left it so he could go verify. They need a better system.

Ernest J. 
Clasificación:
2.0

equipment had a bad tire and i informed them before i left parking lot and they would not give me another one. They told me to call road side for help. Fortunately, someone from customer service called the local branch and they gave me one. This ordeal cost me an extra two hour delay.

JOEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD L. 
Clasificación:
4.0

I can't think of a thing, receiving crew was great. We had to substitute the truck due to the length of time needed and I went over on the miles. Gina was awesome, at getting the mileage and rate corrected. THANKS GINA!

WILLIAM H. 
Clasificación:
5.0

Provide a smaller trailer with a ramp which is easier to maneuver.

PAUL M. 
Clasificación:
5.0

Staff is always helpful. Clean easy to use

Jackie for Sandy Sansing Chevy G.  |  Online Move In 
Clasificación:
3.0

Sweet lady who rented the uhaul truck to me was (ES,B-) She was very nice and sweet but the main problem was the manager she was so rude to me even when I was trying to explain why I was going to be late . Never rent from them again..

MARI-LOIS C. 
Clasificación:
5.0

A reminder...gas up when returning equipment (or be sure to read instructions fully)....I was just too tired and ended up spending $20 a gallon...!!not their fault!! but aggravating after many hours of hard work.

CARYL K. 
Clasificación:
5.0

I will keep using. Always reliable

antonio s.  |  Overall Experience 
Clasificación:
5.0

Great customer service and the facility is safe and very clean

stacy a.  |  First Impressions 
Clasificación:
5.0

Very busy location. The person that waited on me was very professional and personal. She was multi tasking to ensure quality customer service. I rent from this location regularly and always receive the upmost service.

GREGORY R. 
Clasificación:
3.0

I first went to another location to book my reservation. they advised me to go to the company store, as they had the trailer that i Needed. while making the reservation the agent recommended I take a different model as they did not have one in stock. I needed a trailer to haul a motorcycle with a wheel choke, The one i got did not have one. I did have a situation that arose that became a problem with tying done the motorcycle.. I have used UHaul to move my motorcycle befor and never hada problem.. Your agent never made no attempt to check any other locations and seemed as those -- Take it or leave it attitude.

ROBERT H. 
Clasificación:
1.0

Get someone in the office that actually likes their job, instead of being rude and blunt

Guy P. 
Clasificación:
5.0

The actual Uhaul was a little dated compared to other ones I've gotten. We rented Uhauls from this location on 4 different occasions last week. My husband rented twice and I rented twice. During my two pick up the first occasion customer service was alright but the girl was younger and I had questions and she never really got me the answer and wasn't that helpful with the dolly or supplies. On my second visit which is this one I'm doing the survey on...customer service was AMAZING..the lady working was so helpful. She went above and beyond to make everything perfect for me. She was extremely busy but mutlitasked quite well. I was so impressed and thankful for everything she done to help me.

Jill S. 
Clasificación:
5.0

They explained everything and anticipated questions. They were helpful through the whole set up process. The experience was remarkable.

William M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

PHILLIP H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIERAN S. 
Clasificación:
5.0

Thanks for all your help

ANGELA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER F.  |  First Impressions 
Clasificación:
5.0

More inside help

BRENDA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

HERBERT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELSEY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen H.  |  First Impressions 
Clasificación:
5.0

Very personal

Amanda L.  |  Overall Experience 
Clasificación:
5.0

From the great manager to the employees and the spotless facilities, I would recommend this facility to anyone wanting a safe, clean and well maintained storage facility.

Maria B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MONTRY W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

claude k.  |  Overall Experience 
Clasificación:
5.0

It was easy , convenient and love the drive in bays

Susan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cindy b.  |  Overall Experience 
Clasificación:
4.0

Thanks for your service and givening me the space to store my things until i was able to get my house in order.

Derrick B.  |  Overall Experience 
Clasificación:
2.0

The information given to me when renting the storage unit was incorrect. I was told construction would be done within the month, that was five months ago in the facility is still under construction. Doors were consistently propped open, no consistency in parking area where to load and unload, and the last time we visited the main garage door closed on my dad's vehicle. When reporting to store manager little concern was given.

randy w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leanne F.  |  First Impressions 
Clasificación:
3.0

Facilities are great. Most of the staff are sub par and lack any customer dL service skills and seem to not care about the job. It's a shame because the facilities are great.

Brian M.  |  Overall Experience 
Clasificación:
2.0

Construction was being done the whole time I had a unit. Scaffolding and other large pieces of equipment were being "stored" in front of my unit. There were many other places the construction equipment could be stored. When unit was assigned, the manager advised my unit was in a prime location, yet it wasn't. It was far from the multiple entrances. Also, when setting up the unit, I asked for specific persons to be added as ACCESS and I gave the two names. The manager added them as CONTACT which did not give them access. This was an easy fix of course - I went online and added them myself. Then, the manager lied to my son and said I never asked to add access people to the contract. I will never do business with this facility as long as this unprofessional manager is in charge of it. When setting up the unit, the manager had many phone calls and employee interruptions. She should have focused on the customer, period.

pageo w.  |  Overall Experience 
Clasificación:
5.0

U-Haul of Milton much improved from when I first moved in. Secure and very clean. Gina the Manager was very helpful in working with my move out. Gracias

Ed M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR L.  |  First Impressions 
Clasificación:
5.0

Excellent support staff, Gina was extremely friendly and helpful in obtaining my units. She walked me to the units and made sure that they would meet my needs. Quick processing and set up auto-pay which is extremely convenient. This is the Mom and Pop attention you want despite the size of the operation. Thanks again and will be using this location for a long time. Definitely recommending to all my friends.

Robert M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE C.  |  Overall Experience 
Clasificación:
5.0

The staff were so helpful at this location. Es made sure I knew how to access the building and work the doors, explaining it all very well.

Ben W.  |  First Impressions 
Clasificación:
5.0

The whole staff was both friendly, and helpful. Their service made the entire experience run smoothly and efficient during a chaotic time for me. Thanks all!

Timothy N.  |  First Impressions 
Clasificación:
2.0

The manager was great very friendly but service was poor I had to wait on someone to get trained on computer which wasn't too too long but was in hurry to get home and finish packing bc I had to have my stuff back by 5 pm on a Wednesday the Manager was kind enough to let me unload a little earlier thank goodness bc they were waxing floors also not many entrances for u to pull up to unload stuff and not enough 5x10's I had to use 2 separate storages which thankfully was across from one another so it worked out okay got in trouble for pulling into the garage too long we hadn't had but like 10 mins and didn't have everything unloaded yet and had to move vehicles out to parking lot also got in trouble 3 mins later for using too many dollies which only reason we had so many is Bc we had to unload stuff to move vehicles so I had to hurry and unload the dollies while pregnant so I could free them up to put back in garage while my help was moving stuff to and from vehicles in parking lot so it was a bit of a mess and I'm completely exhausted I honestly was scared at one point that I was having a miscarriage from putting my kitchen table into a 5x10 storage by myself which was half way full of stuff already so yeah it wasn't the best experience I was actually excited about going there bc it's the newest one around but there's no way to get in at the moment without contacting the office and having them open the garage door supposed to be getting fixed soon and the hours suck as well Right now hopefully they will stay opened later sooner! But I'm normally not a complainer but yesterday was the worst but once again the lady's in office was extremely sweet and helpful!

Crystal G.  |  First Impressions 
Clasificación:
1.0

they lied about the cost of the small unit said it was just under 78 a month and then went to pay for the month and it was right at 100 for the unit from where they added all kinds of things that went with the rental and would not subtract the items that was not needed or wanted said it was policies. Then when trying to go to unit had to get them to unlock the doors and they would unlock the ones at the opposite end of where my unit was which made for a extra long walk to move everything out. So no I would not recommend this place.

Marie C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa F.  |  First Impressions 
Clasificación:
5.0

Cordial staff who exceeded their professionalism. The store manager Gina was a delight.

Vivian C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alice W.  |  First Impressions 
Clasificación:
5.0

Gina was very helpful

Nastassia R.  |  Overall Experience 
Clasificación:
5.0

Staff was really nice and helpful show me around so I can make a decision. I would definitely use this place again.

James H.  |  First Impressions 
Clasificación:
5.0

Lexi was absolutely helpful and made our experience at uhaul easy and hassle free! Great customer service!!! Thank you!! We got exactly what we needed at a reasonable price. Would definitely recommend this place to others!

fredrick g.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Shawn H.  |  Overall Experience 
Clasificación:
5.0

Incredibly helpful staff, especially the GM Ms. Gina. They were very accommodating and knowledgeable. Happy to do business with U-Haul again due to the standards set at this location.

SETH T.  |  Overall Experience 
Clasificación:
5.0

Never had any issues getting in my unit. The staff was always friendly.

Angela L.  |  Overall Experience 
Clasificación:
5.0

Very professional n courteous staff which made our move to Pensacola super smooth!! Gina the manager is top notch!! Kudos to y’all! 👍🏼😍💙😍👍🏼

Vivian C.  |  First Impressions 
Clasificación:
5.0

The General manager took great care of me and all my needs and even went above and beyond to assist me in anyway possible.

KERRY Z.  |  First Impressions 
Clasificación:
5.0

GM- Rhonda is awesome!

shannon m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Pam H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Derrick B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marrie F.  |  First Impressions 
Clasificación:
5.0

The gentleman that helps Gina was fabulous. So was Gona nd the lady that check us in when we return our truck! You have a great team!

Cindea C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

paul k.  |  First Impressions 
Clasificación:
5.0

Staff went above and beyond

Robert C.  |  First Impressions 
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