El cliente no dejó un comentario.Delroy G.
Customer Reviews for U-Haul Moving & Storage of Miami Gardens
Miami Gardens, FL 33056
(N of Miami Gardens Dr)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I'm thankful because the person who did my reservation was really went the extra mile to find me a truck from ur location. Great customer service.alma R.
Very professional and keep their promises.ULYSSES H.
El cliente no dejó un comentario.Marcus C.
They location goes, beyond for it's customersshaldon A.
El cliente no dejó un comentario.Pamela M.
Customer service was poor; personnel was not knowledgeable about the rental process or the equipment.Linda S.
Pascal and Lajuan were very unprofessional. The truck wasn't as stated with a full tank that was only a quarter tank. I returned the truck with gas and ask 3 people if I needed to do anything else and would the difference be refunded to me like last time, all said yes. Then Lajuan called after I left and got on the city bus, to say I should have been refunded in cash. And rudely insisted I pay for U Haul mistake. He accursed me of being irate, as if I didn't have a right to be upset with what I tried to avoid by asking all the right things. Lajuan brought me to tears on that call. I felt used and cheated and unvalued as a long time customer. I really felt like Pascal lajuan and the other gentleman where trying to pull fast scams, with saying trucks are full but actually on E, and the refund process also. Less than 30 days ago I did the process and was refunded to my debit card. This time I felt really confused as a customer.. Lajuan made a second call and stated he found away to refund back to my debit card there was a 100.00 hold placed on it. Because of him and the staffs lack of responsibility I will not use U haul again. I gave U Haul money and business, Lajuan gave me disrespect and tears. I told him the call was being recorded and still no courtesy just a bad attitude concerning their own mistake. It was laziness that caused it. I confirmed 3 times before leaving. Staff just didn't Care to see the transaction through.Glenetta M.
El cliente no dejó un comentario.Donte H.
Please give the customer a final receipt or email copy for trip detailed analysis.FEDES L.
El cliente no dejó un comentario.KARL N.
El cliente no dejó un comentario.GEIDY V.
Keep it at full tank 👍SANDRO R.
El cliente no dejó un comentario.LaShawn M.
A little more smiles goes a long way, I did Annette they were very professional attentive and knowledgeable, thank you and have a fabulous U-Haul daylawanda H.
El cliente no dejó un comentario.Edwin C.
I'm Very Satisfied With This Item ! Recommend It To Anyone !Derek W.
El cliente no dejó un comentario.Denese J.
El cliente no dejó un comentario.Darene E.
El cliente no dejó un comentario.KARL N.
El cliente no dejó un comentario.DONOVAN W.
Good service but could have been faster and a little more organized. Took a while from the time we finished the paperwork for someone to help with picking up rental.JEFFREY C.
El cliente no dejó un comentario.Mayra F.
Roach Infestation.Kavel L.
El cliente no dejó un comentario.KARL N.
El cliente no dejó un comentario.Philippa Y.
No one should renting a U-Haul from this place. The employees are smoking weed, unprofessional. I had a truck $160 for one day from Miami Gardens to West Palm Beach . I stopped at the gas station so I turned off the engine, I had to called a friend to get me a jump cable just because they don't check or do regular services on the trucks. In addition, I dropped the truck the next day and I got charge extra $59 even though I told them the truck has batteries problem and I'm stuck at the storage â€¦. Not recommended at all .Saito J.
El cliente no dejó un comentario.niurka V.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.ericka S.
El cliente no dejó un comentario.RIXCINAL T.
Great customer service and helpful.Alan P.
El cliente no dejó un comentario.Chaka M.
Quick, professional, client oriented service.Igor M.
Printed receipt available upon leaving vehicle checkout.Mary L.
El cliente no dejó un comentario.KARL N.
El cliente no dejó un comentario.JULIO G.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.Naveed K.
El cliente no dejó un comentario.Laurice J.
Great serviceKeith J.
El cliente no dejó un comentario.yoan G.
El cliente no dejó un comentario.Detries B.
Improve online reservation system that lets you book a U-Haul 1+ month in advance without actual inventory. That's terrible and was a hassle for me on our moving day trying to find a U-Haul in the area after making so many arrangements.Moises N.
El cliente no dejó un comentario.Stephane A.
El cliente no dejó un comentario.Alexyvania C.
El cliente no dejó un comentario.Yosnel R.
The cashier added insurance without asking or confirming. Then I had to use it an extra day and paid double for insurance i never requested or agreed toJOIHN G.
Unprofessional THAT STATS IT ALL!Mackendly S.
All goodNovel V.
OPEN UNTIL 8-9PMWILLIAM C.
El cliente no dejó un comentario.Elizabeth B.
El cliente no dejó un comentario.Michael S.
Everything went wellKARL N.
Great customer service always.DANE H.
Cuando llegas a rentar todo bien y a la hora de la inspecciÃ³n te tratan sÃºper mal hay una muchacha q habla espaÃ±ol y es super buena pero los demÃ¡s q horror por supuesto son los q recogen el camiÃ³n y lo limpian q se creen los dueÃ±os y gritan no tienen educaciÃ³nGEIDY V.
The workers there are friendly and helpfulLanae K.
Have complementary lysol individual pack inside the truck/pick up, ready for the next customer. P/s: Mr. Mallow exceded our expectations as clients. Very professional.Michel E.
El cliente no dejó un comentario.Lovester M.
El cliente no dejó un comentario.Rixcinal T.
El cliente no dejó un comentario.Anthony R.
I got over charged and they didn't want to take into account that they did until my husband said somethingsummer M.
Every thing went well on this rentalKARL N.
You guys were very great keep up the good workjose B.
I think charge was fair service was excelent everybody I contacted was very nice I am very happy I used the service.Alba R.
El cliente no dejó un comentario.GAYLYNETTE D.
El cliente no dejó un comentario.SERGIO R.
El cliente no dejó un comentario.GLADYS S.
El cliente no dejó un comentario.SHAMARA O.
El cliente no dejó un comentario.Cora M.
El cliente no dejó un comentario.demetria S.
Everything was great!Murry V.
This location need to work on their customer service skills and learn how to learn how fix to issues such as mixing up customer's information.DARRIAN T.
El cliente no dejó un comentario.caroline A.
El cliente no dejó un comentario.sharmese B.
El cliente no dejó un comentario.David V.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.krystal F.
El cliente no dejó un comentario.FRANCISCO M.
El cliente no dejó un comentario.Chydonna B.
Nos cobraron mÃ¡s dinero de lo que nos dijeron al inicio y entregamos el camiÃ³n antes de la hora que nos tocaba entregarloDaimy T.
Too priceyDaphne t. | Overall Experience
El cliente no dejó un comentario.Silvia H.
Absolutely horrible experience I want my money backTokaroshaun J.
Good customer service easy to take to and listen and understanding keep up the good workROBERT M.
Thank you for exclent and fast service!!!, only is vood that you put tbe gas again!!!😉iandra A.
My associate was very helpful and very courteous.Isabel N. | First Impressions
The staff was absolutely amazing. Everyone was eager to assist, and very professional. Thank you J. for assisting me.Kareem W.
Friendly personnel and good cleaning place thanksVictor H.
El cliente no dejó un comentario.William K.
El cliente no dejó un comentario.Bernard F.
El cliente no dejó un comentario.PRISCILLA J. | Overall Experience
El cliente no dejó un comentario.Andrea J.
I was charged a after hour fee that I was never told about.Bernard Y.
El cliente no dejó un comentario.nicole B.
El cliente no dejó un comentario.Enmanuel T.
The agent who assisted me was very kind and knowledgeable on the services that are available by UHaul.Arlan A.
El cliente no dejó un comentario.Rita N.
El cliente no dejó un comentario.Rixcinal T.
Love the staff here! Always friendly, always helping if I have questions!Zanobia W.
My experience wasn't good, I'm never using UHAUL again!Courtney M.
Can't think of anything at this time.WANDA H.
the u-haul truck yas very goodDENESE J.
I t is very pleasant to rent with you. Very professional and nice friendly peoplemaria A. | First Impressions
Excellent services. Clean facilities. Excellent help.Maishia D. | First Impressions
The General Manager here is very nice and she one of a kind I will recommend customer to her location!courtney m. | Overall Experience
El cliente no dejó un comentario.HILAIRE C. | Overall Experience
Lynette the manager there goes above and beyond she is very professional. She is there even when she is not physically there. She is what's missing in many companies these day. She is an asset. Her team of workers they all work together and work as a well oil machine.Marthey B. | Overall Experience
El cliente no dejó un comentario.Dana A. | First Impressions
El cliente no dejó un comentario.ZACKARY P. | Overall Experience
El cliente no dejó un comentario.Julian M. | Online Move In
The team at U-Haul in Miami Gardens was amazing from beginning to end. I rented a truck and storage. They were courteous and very helpful. I would recommend them at anyone.YOVETTE D. | Overall Experience
Staff member being untruthful. Staff members said I was removed from auto pay staff member lied. Ask for address change staff member said address was changed staff member lied. Unprofessional and full of it. Would not recommend using U-Haul On 27th Ave and 184th St.Roosevelt m. | Overall Experience
El cliente no dejó un comentario.HILAIRE C. | First Impressions
El cliente no dejó un comentario.Reashawnda R. | First Impressions
Wonderful staff. Extremely helpful and very kind.claudia t. | Overall Experience
Great experience. I just wish the prices would go down a little.bakari w. | Overall Experience
El cliente no dejó un comentario.ZACKARY P. | First Impressions
Worst customer experience I've ever received. Unit WAS NOT what I was promised and actually had a 2ft sq pole in the center of it. How are you going to fit any furniture in the unit with a big pole in the middle?? Would not recommend and would actually steer people away from using any uhaul storage facility in the future. Very bad experience and would not want to put even my worst enemy through thatBrian P. | First Impressions
Terrible customer service, was lied to about size and pricing of storage units. Employees at the Miami Gardens location were lazy and did not want to be there. Poorly ran. Had to find a different storage facility at 6pm before other places closed because the unit and price I was quoted was no where close to what they presented to me when I arrived at the facility. Very disappointed with my experience and will not recommend anyone to use their services. Will never use uhaul again. Will use any other company before going back to uhaul.Brian P. | Overall Experience
El cliente no dejó un comentario.Roosevelt m. | First Impressions
El cliente no dejó un comentario.GABOR V. | Overall Experience
El cliente no dejó un comentario.Roberto D. | Overall Experience
El cliente no dejó un comentario.SaBrenda A. | Online Move In
El cliente no dejó un comentario.JUAN R. | First Impressions
El cliente no dejó un comentario.PRISCILLA J. | First Impressions
The service received exceeded my expectations. The manager and the team are a great asset for UHaul company. I definitely if needed will choose this location again. Everything was above and beyond.Dennisse Q. | Overall Experience
El cliente no dejó un comentario.STEPHANIE J R. | Overall Experience
El cliente no dejó un comentario.Tyesha H. | Online Move In
El cliente no dejó un comentario.LATOIYA R. | Overall Experience
Very friendly staff..love this location and will be recommending my friends.The manager was very helpful ..kengeral a. | First Impressions
Friendly staff and I didn't have any issues accessing my storage unit or needing assistance.Carla T. | Overall Experience
No complaint except I registered for auto that was not bored several timesNecker V. | Overall Experience
Really helpful and friendlyCarmelita S. | Overall Experience
El cliente no dejó un comentario.PATRICK G. | Overall Experience
El cliente no dejó un comentario.Sanz J. | Overall Experience
Very helpful n respectful staffBettye W. | First Impressions
I was having a very bad day and the staff was so nice and professional. They made my experience at U haul a bright spot in my day. I really appreciated the lady that showed me the unit and informed me of the 24 hr access pass. I will always come back to this location.Tonette P. | First Impressions
The overall experience was cost efficient, convenient and prompt. The customer service the employees demonstrated was first class;beyond excellent. I would be using U-Haul again aswell as recommending the company to my friends and family.Mauricia D. | First Impressions
Great staff! Maybe the facility needs a little bit of work.Darius J. | Overall Experience
El cliente no dejó un comentario.JACQUELINE C. | Overall Experience
Very professional Staff.Curtis E. | Overall Experience
Access hours wasn’t explained to me, and my access code wasn’t set up.Jawmaria M. | First Impressions
El cliente no dejó un comentario.carlos a. | Overall Experience
El cliente no dejó un comentario.Betty W. | Overall Experience
El cliente no dejó un comentario.Tyrisha S. | First Impressions
Was given the wrong on renting a storage. Suppose to be free if a rent a truck , it was not. I was told I had to pay the first then get next month free. Never heard of that before. May belonging is stored there not. But once I remove them I would never rent from U-Haul again.Kimberly C. | First Impressions
El cliente no dejó un comentario.Janiece W. | Overall Experience
El cliente no dejó un comentario.Ilshat K. | Overall Experience
El cliente no dejó un comentario.Ilshat K. | First Impressions
El cliente no dejó un comentario.MARLENE G. | Overall Experience
UnorganizedSALONIC B. | First Impressions
Good jobHAROLD D. | Overall Experience
Very professionalCurtis E. | First Impressions
The storage facility was nice, accessible and essentially got the job done. The issue is that its over priced, and the fees just went up even higher.ERIC O. | Overall Experience
Great customer service!Erick T. | First Impressions
Well maintained clean environment.RUDOLPH M. | Overall Experience
Excellent management and staff. Did a better job assisting movers I hired to move me who were unprepared for my storage move in. Will definitely refer to colleagues, family and friends.velma l. | First Impressions
See email. Outstanding management and service team.velma l. | First Impressions
The staff and service was excellent.VIRGINIA W. | Overall Experience
Servicio al cliente de excelencia. Clean facilities. I like it.Dudley k. | First Impressions
The staff was very friendly and helpful anytime I needed thempeggy d. | Overall Experience
The staff is AMAZING.darlene g. | Overall Experience
Outstanding Service! Courteous, kind and efficient. My storage move was so smooth Thank you U-Haul team. You're Appreciated very much! Ms BTeresa B. | First Impressions
HelpfulSYLVESTER H. | Overall Experience
BuenoSHANNA K. | Overall Experience
The staff were always helpful and always had great attitudes.shauntira Q. | Overall Experience
Everyone here was the best!Ralph D. | Overall Experience
I was treated very well and expeditiously.BERNICE T. | Overall Experience
Servicios adicionales en esta ubicación
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