Comentarios de los clientes para U-Haul Moving & Storage of Metairie at Airline Hwy

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Metairie at Airline Hwy

Clasificación general:

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REBECCA D. | Overall Experience |
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El cliente no dejó un comentario.

Tara M. | Overall Experience |
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El cliente no dejó un comentario.

Luke M. | Overall Experience |
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I had a horrible experience. Wasn’t able to access unit I reserved. Had to wait around forever while things were fixed even though I reserved in advance. Def. won’t recommend.

alicia b. | First Impressions |
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Joan M. | Overall Experience |
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Friendly staff

Alex H. | Overall Experience |
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When I need another storage I know were to come. Thanks

Debbi C. | Overall Experience |
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Easy and convenient! Card system was great except when I had to go in and out and had to swipe the card again.

sally g. | First Impressions |
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Idiosyncracies with elevator. Attentive manager. Nice facility. Stairs not for handicapped. Oddball parking on a major street. Lots of issues but pricing is close to allowing for that. SGL

Alex H. | First Impressions |
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IT was very easy, no wait time in and out.

REGINA C. | First Impressions |
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The customer service was horrible. I reserved the van 3 weeks prior to moving. I picked up the van in Texas because I was moving to Louisiana which was a 6 1/2 hour drive & storage was never booked.

SHANNON F. | Overall Experience |
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Billing is confusing, I paid in advance at times and lost track of how advance I paid. Sometimes the invoice would read $0 due and then I would get charged $15 late fee.

Debbi C. | First Impressions |
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Great service, attention to details and information that I needed to know.

michael c. | Overall Experience |
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The only problem was that the elevator broke and we couldn't use it so we had to slide our stuff down the stairs. The elevator was working when we brought the stuff in back in July!

Allyson G. | First Impressions |
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The manager, Lillie, was very accommodating and helpful. I was setting up a storage unit for my company and she walked me through all the details and helped me figure out what was best for our needs.

Christy D. | Overall Experience |
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I had a great experience!

Larry L. | Overall Experience |
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Very helpful staff!!

Jean K. | Reservation |
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Ya'll canceled my order. Won't use or recommend uhaul. Used Budget.

David B. | Reservation |
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The staff member who assisted me was rude and unhelpful. The storage unit was outside and exposed to direct sunlight, making it unuseable for my needs despite its supposed "climate control".

Caroline B. | Reservation |
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The employees were extremely nice! Very helpful. They seemed a little understaffed which made the move in process last longer than it should have. Overall they were friendly, but could have used help.

marco b. | Overall Experience |
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Very good.

anna p. | Overall Experience |
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My Mom thought all 8 of us kids that when you can't say nothing good about someone say nothing at all. In other words Fogivness is far better than anger for anger kills Fogivness Heals!! I'm glad I'm

reginald s. | Overall Experience |
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My only complaint was the size of the elevator. It is too small to accept the standard sized carts that are available in the facility.

VERONICA B. | Overall Experience |
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Some items in storage were mildewed and have been lived in/damaged by rodents. We had to throw some items out because of that. Cockroaches also a problem.

richard s. | Overall Experience |
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I was very happy with the staff. Elevator was small but helped out greatly.

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