Comentarios del cliente para U-Haul Moving & Storage of Medicine Hat

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Medicine Hat

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Mikhala H. en

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El cliente no dejó un comentario.

Jorge G. en

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My reservation was in Brooks AB. I had to drive an additional 200kms on my trip because it was changed at 3:30pm the same day. Unacceptable.

Lyle C. en

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Staff was very helpful provided excellent customer service.

Tamara J. en

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El cliente no dejó un comentario.

Jordan B. en

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El cliente no dejó un comentario.

Leah S. en

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I cant think of anything!

Farshid K. en

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Need more staff as the only person working there made us wait for a really long time.

Emily M. en

Grado:

Terrible customer service and experience. We rented a trailer on Saturday and were told my the manager there would be no extra charge if we brought it back when they opened in the morning. I checked the rental in on line and my husband brought it back. Not 30 minutes later I saw a charge on my account for 57$ (the rental was 36$) and when I called I was told we were late bringing it back and that we didn't check it in. Well, I did check it in so now I'm being charged because their systems don't work properly? And the guy was pretty rude saying we were 5 minutes late? "You were still hooked up to the trailer at 9:05". Didn't seem to care that the manager told us to bring it back when they opened. Didn't seem to care that I had checked it in myself and there must have been something wrong with their system. Terrible customer service. Terrible communication. Charges the customer for their misunderstanding? Insane. So disappointed.

Harold H. en

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Check in and out were brutally slow. For example: When I rent a car it takes seconds to check out and is considerably quicker to check in.

Chad L. en

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El cliente no dejó un comentario.

Gordon B. en

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Was very interested in how the trip was, and asked how the trailer worked. Very easy to talk too. Much appreciated.

Malcolm E. en

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The agent who processed my rental did not really know how to do it. Thankfully, the manager was there to assist him. It took about 30 minutes or more to finally get into the truck. The truck was filthy, inside and out. I had to sweep out the bed of the truck before I left. The tires were worn down to the wear bars, there was no fire extinguisher in the rig, and the check engine light was on. My contract indicated that I picked-up the truck at 0900, but it was actually just a couple of minutes before 1000 when I finally drove off. Suffice to say, that I returned the truck much cleaner than I received it.

LUO D. en

Grado:

Awesome service very friendly staff I would recommend this U-Haul two other people thank you very much

BRADLEY G. en

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El cliente no dejó un comentario.

Rene Y. en

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El cliente no dejó un comentario.

Kristen B. en

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El cliente no dejó un comentario.

LOUIS S. en

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El cliente no dejó un comentario.

Ottavio C. en

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El cliente no dejó un comentario.

William P. en

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El cliente no dejó un comentario.

reiad A. en

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I love the Service service and the Manager there he’s amazing I give him 10 star

Shana K. en

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Awesome service! Keep it up

Carolyn P. en

Grado:

Reserved a uhaul online and in beknowst to me uhaul had screwed up my reservation and pick up location! Was to be in Mdicine hat but after showing up half a hour early to pick up the uhaul for my 9 am move at the wrong address as uhaul didn’t tell me it was in the next town over !! Highly unprofessional and time consuming as we where on a strict time limit !! However when sorted out the Redcliff uhaul was very accommodating and responsive ! Defo WILL NOT be using the online services to reserve a truck if ever in the future and will be telling others NOT to reserve online !

Marc H. en

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El cliente no dejó un comentario.

Shah S. en

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El cliente no dejó un comentario.

Bruce R. en

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El cliente no dejó un comentario.

MARK G. en

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Nothing!

Tarralee W. en

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El cliente no dejó un comentario.

Arnold V. en

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El cliente no dejó un comentario.

Jared B. en

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It was quick and painless.

Fred R. en

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I would like to recommend this location in RedCliff AB because the staff was very friendly. However, since I will never recommend Uhaul again, this won't be possible.

Robert R. en

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El cliente no dejó un comentario.

Michael M. en

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El cliente no dejó un comentario.

Heinz B. en

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best experiance ever with uhaul

DAVID D. en

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No waiting in line and friendly service

Morgin B. en

Grado:

Buddy and Patricia were amazing. They guided me to where I needed to be. As a brand new resident, it was much appreciated! Give them raises!!!

Lester B. en

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Staff and facilities were great.

Maria H. en

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Our experience was awesome very helpful and friendly staffs..

Calla K. en

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Buddy and his staff were very solution oriented, helpful, kind, friendly, and respectful. They made the last leg of our cross country move as pleasant as possible!