Customer Reviews for U-Haul Moving & Storage of Medford

916 comentarios

3118 Horseblock Rd   Medford, NY 11763
(Entrance on the LIE N Service Rd via EXIT 65)

(631) 714-2994

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.

Services at this Location:

Contáctanos

(631) 714-2994

3118 Horseblock Rd
Medford, NY 11763
(Entrance on the LIE N Service Rd via EXIT 65)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Peter V.  |  First Impressions 
Clasificación:
5.0

Vinny was awesome, & beyond helpful.

Fara Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMCHARLES J C. 
Clasificación:
5.0

Very satisfied

Cecilia R. 
Clasificación:
5.0

Hola es lo mejor en el servicio gracias 🙏 y Dios lo bendiga a todos los enpreados

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre P. 
Clasificación:
3.0

The lock on thye pod had been broken- all the numbers were torn off and I had to go to Home Depot to get a lock cutter!

Deborah C. 
Clasificación:
4.0

Having a truck available where requested would be a service improvement. But the truck at a different location was ready to go and the service excellent. A bit more gas in the tank would have been helpful- it was at 1/4 !

Thomas S. 
Clasificación:
5.0

Service was great. Containers arrived when promised and delivered back when promised. Friendly, helpful people, no issues at all.

Judith T. 
Clasificación:
5.0

Quick checkout and fast drop off, couldn't have been any easier. I highly recommend UHaul and will use you guys again. ¡Gracias!

WILLIAM N. 
Clasificación:
5.0

Right recommend trailer for what I needed

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

M S. 
Clasificación:
5.0

There doesn't ever seem to be an available trailer closer to my requested pick up location

MICHAELEUGENE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELAMARIE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHINE L. 
Clasificación:
5.0

Nada

JEROME B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN M. 
Clasificación:
1.0

I was charged $140.00 for a rental of 2 hours and 45 min.

Brad D. 
Clasificación:
4.0

My 20' truck was upgraded to a 26', it was way to big, I had to return it and was given a full refund. I requested a smaller on since there wasn't a single 20' truck going one way. Then they wanted ME to go to Nassau county to get the available 15' truck, I guess I wasn't inconvenienced enough. That was not fair since the one way truck I needed was reserved to someone else, after they were mad about being upgraded as well... So not only did I not get the truck for the day I needed, I had to delay moving, change my storage day, and lost the only person helping me. I went back the next day and the general manager, Daniel Delloloio, helped me with the truck. The price of the 15' and the 20' were the same price, he fixed that because I definitely wasn't right. I needed an extra day for the rental and when I call the customer service 800 number, I was on hold for a total of 3 hours with no answer... I called back to Daniel to see if he could help me, and he took care of everything... I probably will go with Penske or another company next time I need a truck. I'd like to say that Daniel Delloloio, the GM gave exceptional customer service, and helped me tremendously, and I am grateful for him.

TUREKA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harsh T. 
Clasificación:
5.0

This main hub was everything you could ask for; clean accessible professional efficient and friendly. It was one less thing I had to worry about during a stressful day of moving my family of five. Thanks UHAUL

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Masood R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMERSONM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kirsten S. 
Clasificación:
5.0

El cliente no dejó un comentario.

AM G. 
Clasificación:
4.0

The customer service is great at the desk on your Medford location. And making the reservation on line before the pick up of the rental, makes the transaction nais an easy. Best regards to the Uhaul Team. From Luis Ramirez.

LUIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARIZ SAJJAD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel O. 
Clasificación:
5.0

UBox was supposed to be delivered early in day on Friday but did not arrive until sunset.

Lee G. 
Clasificación:
5.0

Nothing to improve here. Daniel and his staff are doing a great job.

JOSEPH A. 
Clasificación:
4.0

1. never received the (stated in e-mail) details confirmation phone call 2. unaware of change in pick-up location until I arrived at the initially 'confirmed' pick-up location 3. waited over 25 minutes on hold (attempting to confirm p/up details) before I gave up

joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNANTHONY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen W. 
Clasificación:
5.0

Look no further. This is the best spot to rent from. Big selection and great staff.

JOSEPH A. 
Clasificación:
5.0

Your reps were excellent. Courteous and well informed. I was especially pleased with the young man who checked us in.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
5.0

Service was excellent

ROBERT R. 
Clasificación:
5.0

Very nice and helpful

LYNNE S.  |  First Impressions 
Clasificación:
5.0

Very efficient and friendly staff. A pleasure to use this site.

SALVATORE F. 
Clasificación:
5.0

The best place hands down to rent at.

Joseph A. 
Clasificación:
5.0

After a long day of storage unit searches that left me quite unhappy-I was pleasantly surprised by the lower price and MUCH better quality I saw at this storage site compared to others in the area. It was a clear winner. Dan, was helpful and reassured me of the safety, cleanliness, & orderly manner of which the facility and company likes to maintain their units and building. I wish I had come here first instead of spending more money for a tremendously poor quality unit elsewhere.

Penni R.  |  First Impressions 
Clasificación:
5.0

Love the new spot!

ALEXANDERGABRIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johan C.  |  First Impressions 
Clasificación:
5.0

The staff was friendly, helpful, and gave me options so I could choose the best rental and storage for my needs. The facility is immaculate. I highly recommend this location for all your rental and storage needs. Super convenient as well.

GLENN D.  |  First Impressions 
Clasificación:
5.0

the service provided was excellent, timely and very efficient.

David R. 
Clasificación:
4.0

At this point I've used U-haul for U-boxes, Truck Rental and storage. I can't say everything has been as smooth as I'd like, but I am very happy with how pleasant the staff have been and impressed by their willingness to help correct all the issues. Should I ever need services such as these again, I would definitely return to this facility.

Wayne G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dayana P. 
Clasificación:
5.0

El cliente no dejó un comentario.

tyler C. 
Clasificación:
2.0

The initial contract was for delivery to South Carolina home on or before February 9th. Follow up conversations agreed that delivery would be confirmed for February 5th. It turns out that the containers did not even leave the Medford location until February 5th.

Betty P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Biagino P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHMANUEL R. 
Clasificación:
5.0

Had a terrible vibration for the duration of the ride.. trailer was clean, didn't have time to swap out unit for another

STEPHENE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLENROGER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
5.0

The associate was excellent

HELEENA B. 
Clasificación:
5.0

I had to get my rental from a location that was further from my house than the one I originally called due to your equipment availability. Then you charged me miles for the extra travel. You should have adjusted my miles to the location closest to my house.

michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA P. 
Clasificación:
5.0

Staff was incredibly nice and helpful, honestly couldn't believe the high level of customer service for a 1 day truck rental. Highly recommend

DANIELJ F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT B. 
Clasificación:
1.0

No employee was wearing masks other than the single employee helping me

HUNTER F. 
Clasificación:
5.0

very good

WILLIAM JR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERASMO R. 
Clasificación:
5.0

None noted

HOPETONST PATRIC G. 
Clasificación:
3.0

Dry service not welcoming. The truck needed an oil change. It wasn't driving the way it should definitely could've been cleaned before they passed it off. No discounts for first responders ????

claudio V. 
Clasificación:
5.0

I am so glad this facility is almost finished. The entire setup is very convenient.

IRINA R. 
Clasificación:
5.0

very good

Andrew N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aranise T.  |  Overall Experience 
Clasificación:
5.0

Love of God employees were courteous and efficient

CINDY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

Staff were efficient and professional

CHRISTOPHER H. 
Clasificación:
5.0

Excellent friendly staff. Always on point! Wouldn't use any other location

SEAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George K. 
Clasificación:
5.0

U Box went across country without a hitch and worked great.

Bernard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURENT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHELLE T. 
Clasificación:
5.0

The return location was not very convenient, the location in port orange was not open within time span

fabio R. 
Clasificación:
4.0

There were two guys here. One, who seemed to be the higher up, was nice and helpful. The other, a younger guy, didn't have a mask at all and seemed disinterested.

Val S. 
Clasificación:
5.0

Good Service and efficient to get in and out..

STEPHENM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVENJAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
2.0

El cliente no dejó un comentario.

JILL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel R. 
Clasificación:
5.0

I picked up the UBox on the trailer and brought it back to the facility to store. I can nit say enough about the people who work there. It was pleasant and super easy. Thanks Dan!!!

Antoinette G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDY G. 
Clasificación:
5.0

Thank you..

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

No need to improve the service was excellent and speedy, and check out was quick.

jim N. 
Clasificación:
5.0

Not much, your MGM Mr Dan is the best

Vincent T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIDGET W. 
Clasificación:
5.0

Have new lobby up and running

Frank N S. 
Clasificación:
5.0

Everything was as I expected, ready to go.

MAURO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony A. 
Clasificación:
5.0

Very satisfied. Service reps very nice and helpful.

gerald M. 
Clasificación:
3.0

Check your trucks for mechanical issues.

Vincent B. 
Clasificación:
5.0

Chris the driver was a pleasure to deal with! He knew where to place the box even I pointed to a different spot.The best thing and most important thing in my opinion was the great phone communication with this office. Thanks, I am awaiting my box in Erie Colorado.

Perry L. 
Clasificación:
3.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Renting this storage unit and moving in was the easiest business transaction I've had in a very long time. The staff at Medford uHaul was excellent in the past and they still are excellent now; and the brand new clean modern climate controlled storage unit - with sensible contract terms - is exceptional! Thank you!! Five stars in every respect!!

Lauren R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

concetta a.  |  First Impressions 
Clasificación:
4.0

The facility is very clean and the staff was friendly and accommodating. I used them in the past and was pleased to see that they now have indoor climate controlled storage units for rent. It's really convenient to be able rent trucks, purchase moving supplies, and rent storage space all in one spot. The bonus is also using a brand new facility. I know that our items in the unit will remain clean, safe, and secure. This is one of the best uhaul facilities on Long Island!

Myel H.  |  First Impressions 
Clasificación:
5.0

FANTASTIC

Elena R.  |  Overall Experience 
Clasificación:
5.0

upon closing my unit the staff was very accommodating with the drop off and pick up of my ubox

peter b.  |  Overall Experience 
Clasificación:
5.0

I rented a ubox for the winter months and it kept my contents safe and dry. Pick of the box on Sat april 6 was on time and efficient.

Dennis L.  |  Overall Experience 
Clasificación:
5.0

They were very accommodating to the rules of the new condo I moved into. They made my move go smoothly and less stressful.

Cathryn D.  |  Overall Experience 
Clasificación:
5.0

Everyone I spoke with and and interacted with from Medford U-Haul was extremely pleasant and helpful.

Michael U.  |  Overall Experience 
Clasificación:
5.0

All of the customer service representatives @ this facility are very considerate, friendly, and knowledgeable. They listen to what your questions are and get you to the right person.

rose s.  |  Overall Experience 
Clasificación:
5.0

Thank you Medford UHaul for making everything go so smoothly with my UBox delivery and pick up!

Natalie S.  |  Overall Experience 
Clasificación:
5.0

The facility is under major renovation and upgrade which affected my first two responses.

daniel b.  |  Overall Experience 
Clasificación:
3.0

Some of the employees were awesome and helpful but it was hard to get in touch with the employees and voicemails were rarely returned.

Eisen G.  |  Overall Experience 
Clasificación:
4.0

First went to the Bellrose, NY found the staff to be rude, then went to Hempstead, NY, staff great- the staff that dropped off and picked were also great. phone help was polite and very useful TY

Thomas C.  |  Overall Experience 
Clasificación:
5.0

It is hard to say whether or not the U-Haul location facility was exceptional but I can say that the individuals who delivered my U-Box were very kind and returned my U-Box to my campus on time.

Alysia F.  |  Overall Experience 
Clasificación:
5.0

Moved from upstate NY and Uhaul made it a seemless transition. Items were in storage for a few months and once I needed them the delivery driver had them in my driveway the next day.

Kevin G.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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