Customer Reviews for U-Haul Moving & Storage of McHenry

2,498 comentarios

2019 Richmond Rd   Mc Henry, IL 60051

(815) 669-4039

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(815) 669-4039

2019 Richmond Rd
Mc Henry, IL 60051

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Friendly and helpful people

Brian J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thaddeus K. 
Clasificación:
5.0

All my involvements went smoothly with no issues. Great place to do business.

Tony T. 
Clasificación:
5.0

The lot was roomy enough to make maneuvering easy and the staff asked about how it towed and if there were any issues while doing a light check to make sure everything was working.

John T. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARILYN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos M.  |  First Impressions 
Clasificación:
3.0

After hours customer support

Jonathan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederic L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

Everything went smoothly. Clean truck and store. Nice employees. Very happy

Dave C. 
Clasificación:
5.0

Quick, easy, totally affordable!! Thank you!

Stacy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eileen V. 
Clasificación:
5.0

Well done!

Keith B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RoseAnne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher A. 
Clasificación:
5.0

The gentleman was very courteous and helpful

Kevin C. 
Clasificación:
5.0

Nothing!!

Billy M. 
Clasificación:
5.0

Excellent service thanks

ROBERT D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jane and Edward L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight S. 
Clasificación:
5.0

Very helpful and friendly staff. Thank you!

John K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick F. 
Clasificación:
5.0

Great service as always from the staff at McHenry U-Haul, thanks!

Don B. 
Clasificación:
5.0

The truck barely had enough power to make it up my drive way.. it also sounded like it was going to explode when turning the tires or trying to move the truck around. Worked fine for moving but needs to be stronger for further rentals.

Collin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

Clean storage unit and building.

Kimberly L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Actually walk customers thru the check in app on their smartphones and photo process when picking up and returning.

Franklin C. 
Clasificación:
5.0

Very friendly and helpful associates. Very well kept and clean facility.

Pam W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dave h.  |  Overall Experience 
Clasificación:
2.0

The overall experience was pretty good but I only needed the unit for four DAYS of my next month and they made me pay for a full month, 4 days out of 30. That's not right and bad customer service in my opinion.

Russell K.  |  Overall Experience 
Clasificación:
5.0

everything went very smoothly - top notch equipment and manager was very helpful.

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERTHA M. 
Clasificación:
3.0

I reserved a trailer and dolly. when I arrived at my destination there was no dolly in the trailer. It was too far to return to Mchenry to get it. I asked if a local facility would provide a dolly. The Crystal Lake location said they were out of dollys. We had to carry heavy furniture from the apartment to the parking lot. not fun.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM S. 
Clasificación:
5.0

overall excellent experience

Rana A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

Awesome service, was in and out in ten minutes

James L. 
Clasificación:
5.0

rented here before and had a hitch installed with no complaites

RONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
5.0

Everything was handled excellent, service was fast and efficient, not problems ! Thank you for excellent service ! 

greg R. 
Clasificación:
3.0

Manager charged us an extra day when it was returned 5 min after close.

Tom S. 
Clasificación:
5.0

Caleb was very helpful and fast. He saw me returning the rental and came out to greet me which saved time coming in because the lot is quite large.

RICHARD K. 
Clasificación:
5.0

Nothing it was actually very fast and pleasant. your staff member was excellent and to the point. Much appreciated.

Daniel S. 
Clasificación:
5.0

The broken trailer from Arlington heights was towed to Crystal lake from what I heard. The McHenry location installed my tow bar and many days later issued a replacement for the broken trailer. This location gets a 10 in my view.

Don S. 
Clasificación:
5.0

Your call center desperately needs improvement. It is impossible to get through to a local center even when they ask for me to return a call. The call center alone is frustrating to the point of me wanting to look for other rental options.

TIM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad K. 
Clasificación:
3.0

Drop off was ok, but had to ask for info as the attendant was not interacting with me at all.

Colby H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond C.  |  First Impressions 
Clasificación:
3.0

The 26ft moving truck was very difficult to drive. I believe the problem was mechanical in nature. We had to drive slow between storage and home (35 miles away), twice. I usually use Penske trucks and they have always been newer models and a ease to drive anywhere. But I tried to save some money and go with uhaul. I guess that going cheaper get you equipment which is well maintained.

Keith D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda B.  |  First Impressions 
Clasificación:
5.0

Keep up the good work.

Pete M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lora T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter B. 
Clasificación:
5.0

I am a serious clean freak when it comes to the windshield. The truck itself was extremely clean but the windshield looked as if someone had been smoking in the truck. It didn't smell though so I doubt they did. I just would have liked it to be cleaner. That's just me though. I'm rather anal about that. The gentleman that took care of us was rather nice. Very helpful and professional.

Ruth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
5.0

El cliente no dejó un comentario.

james S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher F. 
Clasificación:
5.0

I can't think of anything. Great experience.

Ronald D. 
Clasificación:
4.0

Had the vehicle for 20 hours, was told charge would be $19.95 per 24 hour day, but was charged for 2 days.

Phyllis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke M. 
Clasificación:
5.0

Service, check in and return was exceptional. I would highly suggest this location and using UHAUL services before any other. Such an easy process for a difficult task like moving !

darlene C. 
Clasificación:
5.0

Quick, easy and nice staff. Couldn't ask for a better experience.

Cindy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W.  |  Overall Experience 
Clasificación:
5.0

Friendly, professional, and courteous. Clean facility, helpful staff.

Debra C.  |  Overall Experience 
Clasificación:
5.0

Great people

Tomasz S. 
Clasificación:
5.0

Affordable and convenient. I was impressed. Thank you

Bernard F.  |  Overall Experience 
Clasificación:
5.0

Clerk was awesome and quick to get us on our way and check us back in when we got back. Easy process!!

Jeremy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex L. 
Clasificación:
4.0

I told the manager about the AC in the truck. He didn't really do anything to address it. a 14 hour drive in 90+ degrees with no AC was rough, especially since the truck cab heats up naturally from the engine.It was a miserable ride.

ERIC R. 
Clasificación:
3.0

The truck drove very rough and bounced alot. It had about 100,000 miles on it.

Terry K. 
Clasificación:
5.0

This is the only uhaul place I use. Always fast, nice , in and out.

TINA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita O. 
Clasificación:
5.0

Brandon was awesome! Very helpful.

Eloise R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith S. 
Clasificación:
5.0

I have been using U-Haul trucks and storage for many many years, no matter if in Germany, Columbus Ohio or in MC Henry, everyone is so nice and so helpful always, when I'm back in Ohio, I will get me a storage again for sure,

Michelle P.  |  Overall Experience 
Clasificación:
5.0

You can't improve, everything was easy to do. Will definitely use again

Traci W. 
Clasificación:
4.0

Served my needs perfectly.

Tim B. 
Clasificación:
5.0

Everything went perfectly The people were great to deal with Inside the office and out on the lot excellent!

gaylord G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bernard V. 
Clasificación:
5.0

In and out quickly. Fair price.

Laurri L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina S. 
Clasificación:
5.0

Great service!

Jane M. 
Clasificación:
5.0

To far out of my way to pick up. Staff and facility were great.

STEVEN G. 
Clasificación:
5.0

Nothing, the service was great.

Ron Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M.  |  First Impressions 
Clasificación:
5.0

Really nothing. I haven't used a U Haul in a long time and there were very good about helping me acclimate ton using it and I am using (2) storage units because of their customer acumen.

Ron Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis Y. 
Clasificación:
5.0

Great staff, friendly service.

PRESTON R. 
Clasificación:
1.0

I got charged an extra day 28 hours after I dropped it off I would like a refund for the extra day.

liam F. 
Clasificación:
5.0

The staff are extremely nice and very helpful. The facility is super clean and well maintained. I would highly recommend this location over any of the others I have used! Top notch facility with exceptional customer service!

April W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry P. 
Clasificación:
5.0

I was well taken care of. Shane explained everything and did a great job assisting with the hookup and drop off of the trailer.

mike W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Reric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
4.0

Repairs to straps on tow dolly could be refurbished, as a previous customer must have allowed to drag on ground and is left tattered and frayed at ends, but was still functional for my use.

Sheila D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lloyd R. 
Clasificación:
5.0

The representative was super friendly and extremely helpful in making the drop off process as streamlined as possible.

Adam P. 
Clasificación:
5.0

El cliente no dejó un comentario.

david f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Georgia R. 
Clasificación:
5.0

The gear box on the truck I using is worn out it was very hard to keep the truck in the the center of the lane otherwise everything was fine.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn K.  |  First Impressions 
Clasificación:
4.0

More employees

Latricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P.  |  First Impressions 
Clasificación:
5.0

Great clean facility with superb drive in access and helpful staff.

THOMAS T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER K.  |  First Impressions 
Clasificación:
5.0

From unit rental to truck return, the staff was great!!

Richard S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Misty L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen K.  |  First Impressions 
Clasificación:
5.0

Couldn't believe how excellent the storage was.. Nothing like the 1s that are out there. I would of done More with my original storage options.if I knew how awesome this place was. I started out over 2 years ago based on distance, cleanliness & U box options for my Dads belongings before he passed thinking/hoping hee come home someday. He passed 10 mos ago & finally got the nerve to look @ it, move the stuff out to a storage area to Seperate the belongings he treasured. Wish I knew how nice it was, I'd rather have moved stuff out of U boxes sooner to your inside area prior to his passing. Didn't know about the drive in bay & the boxes would be out of the weather when doing transfers(never really explained or things were different before due to covid or other)

sandy k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P.  |  First Impressions 
Clasificación:
5.0

The only thing I found to be an inconvenience was that there's no garbage cans in the facility and I was told in order to use the dumpster that I would have to pay 15-20$ to throw away a ferret cage, an item about 5 foot tall and 2 feet wide. I understand it's not a small thing to toss but 15$ to use the garbage is a bit steep. So that would be the one change I'd make to the facility is that I'd have regular size garbage cans around the facility, and in the garage I'd have a few common sized dumpster so if a customer decides they need to toss something they don't have to rent a vehicle just to throw it away. Everything else was perfect.

Gerald B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlene B.  |  Overall Experience 
Clasificación:
5.0

Staff were helpful, knowledgable, and easy to talk to. I greatly appreciated their assistance, whenever I needed it.

Patrick R.  |  Overall Experience 
Clasificación:
5.0

I needed a place in the next two weeks that had a moving truck and space available for all my items. Without a hassle. Very happy I found u haul in mchenry.

Gary W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

KYLE O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

steven n.  |  First Impressions 
Clasificación:
5.0

Caleb was professional and personal. He explained everything patiently.

Gregory C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ZAYA N.  |  Overall Experience 
Clasificación:
3.0

The only challenge I had was trying to get a bigger unit instead of two smaller units. I put my name on a waiting list twice in 6 months but never received a call

Jerald L.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Danielle c.  |  Overall Experience 
Clasificación:
5.0

Zack was very helpful

Tim M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Holly T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica S.  |  Overall Experience 
Clasificación:
3.0

Didnt know the unit was indoors and not a pull up. Wasnt able to get in some larger items because instead of a 10x15, they split us into 2 smaller units.

Tim M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anton F.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick R.  |  First Impressions 
Clasificación:
5.0

Great place and location. I realize rental space is at a premium but theses prices are not friendly

Frederick E.  |  Online Move In 
Clasificación:
5.0

This location is got to be the most friendliest outgoing place to rent a U-Haul polite and courteous we giving it A++++

Danielle c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole B.  |  Online Move In 
Clasificación:
2.0

Way too much for storage. Isn’t reasonable

PABLO G.  |  Overall Experience 
Clasificación:
5.0

Overall it was great. I just had a few problems. One was when I was trying to get a hold of someone at the store on the phone and I got an answering service. I drove over to the store and they were not busy. The same thing happened a second time. I called from the garage at the location asking for help with my key card. It wasn't working and no one ever came over to help me out. I did have my money reversed in my checking account, so I will not complain about the extra charge.

Kimberly N.  |  Overall Experience 
Clasificación:
4.0

My only issue is with how the monthly fee increased over time.

Daniel Thomas F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly T.  |  First Impressions 
Clasificación:
5.0

Beyond thankful and grateful to everyone here at your McHenry Storage facility. Everyone I met was amazing, especially Caleb. I had a real bad experience with Public Storage (worst storage company on Earth) and you guys have have given me great hope for this service. The place couldn't be any cleaner! ¡Gracias!

Jason F.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL T.  |  Overall Experience 
Clasificación:
5.0

Everything was great, staff were all very nice and helpful. Already recommended it to two people. Thank You to all the McHenry Staff, u were awesome!!

Cynthia E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica S.  |  First Impressions 
Clasificación:
5.0

Great place, will use uhaul again.

ALEX S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dane P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HERMAN R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsay P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Maddison B.  |  Overall Experience 
Clasificación:
5.0

I was very pleased with my time at Uhaul storing my personal items that I had stored there in mchenry Caleb was great and very accommodating 👍

fred b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Marlene W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ion T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry L.  |  Overall Experience 
Clasificación:
5.0

Caleb was awesome, super friendly, walked me through all of my options, and helped me decide exactly what unit was best for my situation. After we got me all signed up he took me on a tour of the facility and took me to my locker to show it to me. overall a great experience.

CRAIG H.  |  First Impressions 
Clasificación:
5.0

Everything was clearly explained. I was even shown to my unit and which key pads to use.

Brian P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  First Impressions 
Clasificación:
1.0

Multiple times found the doors that allow people into building either propped open, broken on the open position or of the rails. I even called one night to inform the manager that two of the large bay doors were broken and stick open, He said that he would probably get down there to fix them that night. For a company that charges more because they promised"security" this was not the answer I expected. The final straw was when we came down to get some items from the unit and found employees walking around and not a care in the world while there was an SUV parked in the very first Bay, a Uhaull truck backed all the way up to the cart corral in the 3rd Bay with a pickup parked in front of that made it almost impossible to for my truck and trailer on the 2nd Bay. I started move out after the employees walked through the area and had to MacIver around the cluster that Bday 3 caused and had a their furniture blocking part of Bay 4 and the path way in front of the bathroom. Later that day two of the same employees were scavenging the recycle corral and had an in depth discussion about an art piece left behind. Then one employee took it, moved it behind other stuff and then came back to retrieve it for himself, while in uniform and on the clock because he returned to the desk after he took the piece outside. I moved out between the 26&27th Ave dropped my key card in the key drop box like I was told to do when I started the rectal and then cleaned it out, took my lock and left, took almost 2 weeks before they ever figured it out. I guess the blatant obvious was not a strong suit for these people especially when they had a girl (Paris) who walked through scanning the units with a bar code reader and we mentioned we were moving out. Like I said, we took our lock with us and swept out the unit. And that's another point, the floor in my unit was disgusting with some type of adhesive or polymer that was stuck to the floor and the manager when he started my rectal told me this was on the floor and they tried to revive it but don't worry it won't be my responsibility or charge back. I was able to chip most of it up with my foot so not sure how hard they tried to make this presentable. Of not for the free month, would never have stayed, but we moved out before the final day of contract and then no one answered when we tried to talk to them about issues. Was not the only time we had issues with front desk communication but won't use them again.

Jeff K.  |  Overall Experience 
Clasificación:
5.0

Great facility. The inside storage kept my stored items clean and dry. I've stored outside at other facilities, and had to deal with dirt and dust.

Steve C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dirk H.  |  Overall Experience 
Clasificación:
5.0

Overall a great experience, I wish other businesses were run this way.

Phillip M.  |  First Impressions 
Clasificación:
5.0

Staff was extremely helpful and facility very clean.

Jeff V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

paul m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nada L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kim M.  |  First Impressions 
Clasificación:
5.0

Staff here is always friendly and helpful

LARRY P.  |  First Impressions 
Clasificación:
5.0

The best storage facility I have used.

Dave G.  |  Overall Experience 
Clasificación:
5.0

Love that you have an accessible bathroom

KAREN U.  |  Overall Experience 
Clasificación:
5.0

Very smooth process. Caleb was very helpful and knowledgeable.

HOPE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M.  |  Overall Experience 
Clasificación:
5.0

The staff is very helpful and let's you know all the options to better service your needs

ZAYA N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shari B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela C.  |  Overall Experience 
Clasificación:
5.0

Amazing staffing so helpful and it’s the best U-haul place I’ve ever been to , highly recommended

Mohammad D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanette H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan W.  |  First Impressions 
Clasificación:
5.0

I felt safe there as well. Good security

Karen E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan S.  |  Overall Experience 
Clasificación:
5.0

Staff as very helpful got me a month free for storage...showed me how to use the facility and key card. Was very helpful. Also rented a truck on line everything went smoothly with that...

KEN K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverely V.  |  Overall Experience 
Clasificación:
5.0

All staff were polite and helpful, but Caleb in particular was outstanding! I was impressed w the security. Everything was always clean and well maintained. If I had any problems with my lock(not the slide bar) the staff were always helpful. I will definitely recommend Uhaul McHenry storage!

Deborah H.  |  Overall Experience 
Clasificación:
5.0

Great service and facility

Brian M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELLI B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis H.  |  Overall Experience 
Clasificación:
5.0

Nice place to store

Cathi F.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

krystal w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul S.  |  Overall Experience 
Clasificación:
5.0

Needs more larger units. I was able to get a Mid size unit and I'm on a waiting list for a larger one. Staff was very helpful and polite. Not pushy at all like other storage units I looked into.

Michael G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keven H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT H.  |