Customer Reviews for U-Haul Moving & Storage of McHenry

2,986 reviews

2019 Richmond Rd   Mc Henry, IL 60051

(815) 669-4039

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(815) 669-4039

2019 Richmond Rd
Mc Henry, IL 60051

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
4.0

Customer did not leave a comment.

John V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
5.0

the ratchet tie downs were rusty and hard to turn i had to spray oil on them to make them work right !

raymond B. 
Rating:
5.0

Very Knowledgeable and personable staff!

SUSAN N. 
Rating:
5.0

Fast and easy! The staff was very helpful and friendly. We were in and out in minutes.

Darren L. 
Rating:
5.0

Customer did not leave a comment.

Eileen V. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Rick P. 
Rating:
5.0

Thank you

GREGORY B.  |  First Impressions 
Rating:
5.0

thanks everyone!

Gina H.  |  Overall Experience 
Rating:
5.0

great as always

Greg W. 
Rating:
5.0

Nothing can be improved upon. Everyone was very nice and accommodating! Thanks :-)

Carla B. 
Rating:
5.0

Everything worked like clock work. Checkout only took minutes.

Bernard S. 
Rating:
5.0

We stored the belongings of our large home while we transitioned to a smaller home. We started with two large units and slowly downsized to one tiny unit. Over 3 years. The facility was always very clean and the staff extremely helpful would recommend this to anyone.

Andrew S.  |  Overall Experience 
Rating:
4.0

Using the app became a challenge so the attendant took over to help without any problem

JEFFREY D. 
Rating:
5.0

Needed a van, picked up within the hour. It was clean and well maintained. Staff worked quickly. Best experience ever. Thank you.

Cheryl V. 
Rating:
5.0

Customer did not leave a comment.

Dawn R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tamera S. 
Rating:
5.0

Customer did not leave a comment.

raymond B. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Very smooth check in process

Gregory L. 
Rating:
2.0

See above. I hate doing these reviews. I hope it opens your eyes, actually gets seen. I can't be the only one that thinks your service and employees was absolutely sub par.

Stefan J. 
Rating:
5.0

I rented the 6 foot wide trailer with the ramp because i needed the width. I come to find out that the opening at te rear of the trailer is only 5 feet wide. This almost caused a problem loading save for some dismantling of the tractor i was hauling. It would have been nice if that was mentioned before renting. I don't know if a wider trailer is available, but if it is, and i had known about the width issue, i would have rented the larger trailer.

John A. 
Rating:
4.0

Remove the snow and ice from the trailer prior to renting.

John L. 
Rating:
5.0

The store manager Caleb clearly understands the concept of customer satisfaction. I rented a local truck when it was bitterly cold. He called to get my arrival time and warned the truck before I arrived... that was a great start to a hard day of working!

Curtis P. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
1.0

Not scam on miles I only drove to Woodstock Illinois and back to McHenry Illinois which was maybe 25 miles charged me for 73

Cody O. 
Rating:
5.0

Customer did not leave a comment.

Curtis P.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ricardo A. 
Rating:
5.0

Customer did not leave a comment.

Peter T. 
Rating:
5.0

Customer did not leave a comment.

Sonya T. 
Rating:
1.0

I got my reservation after a long lengthy process once I got the reservation. The truck that they had given me was blocked in on all four sides so I had to call back after hours phone number to then be transferred and hung up on then after that, had to call and get a hold of somebody yet again and try to get a different rental finally got that squared away and Was a horrible experience will never rent from UHaul ever again

Lorri B. 
Rating:
4.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Vince L. 
Rating:
3.0

Didn't like the store manager at the store him and his employee messed something up and I didn't get my money back in cash like I paid I have to wait to get it on my card

Kathryn J. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Alan S. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

The Uhaul Representative was very helpful and informative. My dropping off of the truck went seamlessly smooth! Very decent people to work with!

gary G. 
Rating:
5.0

Everything is good

Valentin L. 
Rating:
5.0

Customer did not leave a comment.

Lavern C. 
Rating:
1.0

I was not informed that my ubox was delivered to a completely different location until 4:45 the day before I was supposed to pick it up. The man who called me to notify me was very unapologetic and couldn't explain why I wasn't notified earlier. My box was shipped on December 6th and arrived in San Diego on 14th. Your app told me it'd been delivered to Oceanside as arranged. It wasn't until the 18th. I found out that I would have to drive 45 minutes to retrieve it which was very inconvenient. When I arrived at the location no one was at the desk. I pressed the buzzer 12 times. Finally, I had to interrupt someone during their lunch. He casually told me that they had unloaded it somewhere over there and wanted to know if I knew my box number. Not a single person helped me to find my box. I was very disappointed by the entire experience. I will not be using Uhaul again

Erica B. 
Rating:
4.0

When you bring a truck back at 650 and try to return it have your employees actually return it. Not tell me the store is closed and to do it online. What time does your store close ? Says 7pm.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

LEE M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sandra V. 
Rating:
5.0

Customer did not leave a comment.

April F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JULIUSZ W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl K. 
Rating:
5.0

Customer did not leave a comment.

Kenneth Q. 
Rating:
5.0

Great experience, as easy as could be.

Don A. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Coale F. 
Rating:
5.0

Made the move easier!

CHRISTINE C.  |  Overall Experience 
Rating:
5.0

After 2 years of storage unit all our totes were in excellent condition and the staff was always professional

Debra A.  |  Overall Experience 
Rating:
4.0

The installer did a good job, but other associates in the store did not seem very knowledgeable about the POS software.

james A. 
Rating:
5.0

Customer did not leave a comment.

MEGAN G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND L. 
Rating:
2.0

Teach employees how to open locks and use equipment. I had a reservation for a storage unit. When I arrived I was told that they can't honor my reservation because they don't pay any attention to then. It's first come first serve. I understand that businesses don't care about customers but this was ridiculous.

David H. 
Rating:
4.0

Customer did not leave a comment.

Kelvin S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIMOTEO O. 
Rating:
4.0

Customer did not leave a comment.

SUSAN W. 
Rating:
2.0

The person who checked us out was extremely unprofessional, inefficient and lacked customer service skills. I've rented from various Uhaul locations and never had such poor service. Taking someones photo without asking or permission is a red flag to me. It also took 20 minutes to be waited on.

Maura C. 
Rating:
5.0

This location was great and the people were very helpful on Sunday. The day before, Saturday, I attended to drop off my U-Haul on two occasions in Fox Lake. The first location was Dave's Auto Repair. I viewed the U-Haul self drop off video, but what was on it didn't match the instructions at the drop off location. I called the customer service and was instructed to drop it off at 74 N Grand Street in Fox Lake. My wife and I drove around that area and that establishment doesn't exists. So being frustrated I called it a night and went to bed at my daughters house in Volo. Sunday morning I called U-Haul customer service. I expressed my concerns. The young lady was soooooooo helpful. She sent me to a U-Haul location in McHenry. Why didn't the lady send to that location Saturday night? The location in McHenry was very nice.

Dwayne D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles S. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

randy C. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN D. 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
4.0

Customer did not leave a comment.

Philip S. 
Rating:
5.0

The counter help was above and beyond helpful. Professional, knowledgeable, courteous, a winning model for your company.

donald P. 
Rating:
4.0

Customer did not leave a comment.

Kelli P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

charlene c.  |  Overall Experience 
Rating:
5.0

Very good experience so far keep up the good work!😊

LARRY R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David G.  |  Overall Experience 
Rating:
5.0

Guys were fantastic

John M. 
Rating:
5.0

Everyone was professional and things went smoothly

DAVID C. 
Rating:
4.0

Friendly staff - I dealt with 2 different managers during our time, but both were very pleasant and helpful.

Christine L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASWIN V. 
Rating:
5.0

Everything went well. Thank you.

Neal C. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
1.0

I encountered a lot of issues with mice in my storage unit . Two mattresses and a box spring were totally destroyed by mice.Couch was covered with mice feces and urine. (Urine-Chewed-Feces) Reported this concern several times to the authorities in the office. I was paying $220 per month for this outside unit.

Emory S.  |  Overall Experience 
Rating:
1.0

Your employees want to charge me for foot prints in the truck when it's raining out. And no one in the store but makes us wait 15 minutes to check vehicle in. What a joke

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Harold B. 
Rating:
5.0

The guy who checked me in and out was great to work with.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Brittney D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Nicole B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn P. 
Rating:
5.0

U-Haul did not make the most convenient location to me available for return, forcing me to drive further for a drop-off location. I returned the truck a day early, but because of 'flat rate' I was still charged for 3 days. No indication of a flat rate was given during the reservation process. The truck itself was extraordinarily uncomfortable and difficult to drive on the interstate.

Scott L. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Caleb helped me with everything! Erica in customer service was great too.

Ron P. 
Rating:
5.0

Customer did not leave a comment.

GABRIELLE B.  |  Overall Experience 
Rating:
4.0

i got stuck with my stuff in storage and no cash for a van out. you should do a move in move out special where the vehicle u rented to move in is prepaid in a package for a second (move out) trip. U haul was great tho.

Jada S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Giorgio B. 
Rating:
3.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Calib was always friendly and helpful

Angela f.  |  Overall Experience 
Rating:
2.0

The online experience was very complicated. Im referring to the the section where i had to complete the application by taking a selfie and take pictures of my drivers license. It was difficult and tedious because of the uploading process. I couldn't upload the pictures straight to the site. I had to upload from my gallery feature numerous times before it would show up on your form. There just seems like there were so many steps before i was able to complete the form. I was given an access code which when we arrived, didn't work. We tried it several times and had to go to the office several times before the the person at the desk came out to help us with the swipe in card/process before the door would open. This was extremely tiresome since we had just traveled 1200 miles non stop from Florida to McHenry, Illinois . Once inside i did find the facility warm and clean. I moved from a three bedroom house and had a 10 x 15 unit which was not large enough and didn't know i had the use of the unit next to the 10 x 15 until the office realized that i was supposed to have that too. Two units was texted to me but not explained since i was under the impression that i was only getting one unit. Thankfully the office person realized and apologized for not understanding how to interpret the information on his website. I was finally grateful that i did not have to pay extra. I also appreciated the free locks. I am a bit apprehensive about going back there again to retrieve certain items because it was so difficult to get in. All in all, things worked out but not easily. There were so many steps that i found the process very exasperating. I understand that this is for security reasons but if hadn't had to store my belongings i never would have frustratingly completed the all the steps.

Tammy T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Cheryl R. 
Rating:
5.0

THE STAFF AT THIS U-HAUL LOCATION WENT ABOVE AND BEYOND MY EXPECTATIONS. I WAS VERY PLEASED.

SAMIA F. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Kory P. 
Rating:
5.0

Customer did not leave a comment.

Loretta D.  |  Online Move In 
Rating:
5.0

Thank you for your help.

Wade F.  |  First Impressions 
Rating:
5.0

I've used this location a couple of times now. Always an easy experience.

Jason N. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Donald E. 
Rating:
5.0

Absolutely excellent location thank you to all of U-Haul staff that assisted us during this difficult move you all are the best!

Lea S. 
Rating:
5.0

Customer did not leave a comment.

Lori L.  |  Overall Experience 
Rating:
5.0

Clean, efficient operation with polite and helpful staff. Super easy rental and return.

Adam N. 
Rating:
5.0

Everyone is super A++++!

Anna D. 
Rating:
5.0

Great!!!

Charles B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS T. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
4.0

The staff was friendly and helpful but the system was slow. Perhaps a new updtae would speed things up. Other than that the whole process was better than I thought.

raymond r.  |  First Impressions 
Rating:
5.0

Excellent customer service

Vern M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Marvin F. 
Rating:
5.0

The online process is RIDICULOUS. I should've been told when I made a reservation that the physical location would not be open at that time. The online process took over 20 minutes to complete.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

Russell W. 
Rating:
5.0

Customer did not leave a comment.

Judy T. 
Rating:
4.0

Thank You

Jeff B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRANDEN U.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tracy D. 
Rating:
5.0

The staff there was awesome, took the time and helped me figure out an issue with my lights and finding a blown fuse. Easy check in and drop off process

Tom S. 
Rating:
5.0

Customer did not leave a comment.

RONALD C B. 
Rating:
4.0

Overall the year and half I was renting a unit at this facility went well. Most everyone I’ve dealt with was very friendly, most of which were helpful. I’ve only had a few head scratchers; mainly just a few awkward personalities. But the social transactions were usually very pleasant, simple and helpful.

Anthony Z.  |  Overall Experience 
Rating:
5.0

Great experience with this location. Staff have always been friendly and helpful. Caleb, the manager, is a super nice guy, professional and effective whenever I needed assistance. The facility itself is always well maintained, clean, with plenty of carts available. I was in and out of my units a lot and never encountered an issue. Highly recommend, would continue to use this location if I wasn't moving out of state.

Alex L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vern M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah L.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

josh v.  |  Overall Experience 
Rating:
5.0

UHaul made it very convenient to move into a storage unit. The excessive text messages were annoying when I am trying to do a deep cleaning at my home and am exhausted from the move.

Sharon A.  |  First Impressions 
Rating:
5.0

I have been renting for about 5 years. Very friendly, professional team of workers. Never had a problem. Well valued. I would rent again if needed.

DON N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey C.  |  Overall Experience 
Rating:
5.0

Best Storage Facility in Mchenry. During a move I had 4 storage units here. All of my items we in a climate controlled area. It was safe, clean, dry, pest free, and I had no odors in any of our upholstery items after stored there for over a year and a half. Only issue that could use repair is the floor located in the indoor truck/vehicle loading area. The old store tyle floor is in need of replacement or resurfacing with a slip resistant product.

Michael G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nanci L.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Diane G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wayne J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lee A.  |  First Impressions 
Rating:
5.0

Convenient

Joseph L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Justin B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer R.  |  First Impressions 
Rating:
5.0

Clean and bright facility, love the fact there was a dumpster out front and a furniture donation space. Staff was friendly and helpful, glad we chose you!

Gina H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHERYL K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy R.  |  Overall Experience 
Rating:
1.0

I am extremely upset over my experience. I not only had to go to the store twice to make sure I avoided these exact issue k experienced to give. I paid for 24 hour access during regular store hours. I had to contact customer support at least 5 times for various reasons through out my pick up, including being unable to have access to the key for my truck rental for over an hour, I was charged for 24 hour access and wasn’t granted that upon arrival around 1:45am overall this really has been a terrible experience and all everyone can say is “you have to wait until regular business hours” or keep me on hold for over half an hour. This will now put me extremely behind with my deadlines. It is very upsetting that no one could help rectify this immediately!!!! Something that should have been not only already set up and ready to go as that is why we pay, has turned into not only an inconvenience but created an even more stressful situation than what moving already it on it’s own. Highly upsetting !!! Please rectify this so future customers don’t go through this !!

Jessica T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BONNIE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chris w.  |  Overall Experience 
Rating:
2.0

I called and canceled my unit before it even got used and for some reason you still took money from my account. And now it’s been 48 hours since I asked to get my money back that you weren’t supposed to take in the first place and I still don’t have my money back.

KELLI P.  |  Overall Experience 
Rating:
5.0

Caleb and his associates are very nice and helpful. The associates at the McHenry location are very efficient and provide great customer service.

Ian A.  |  Overall Experience 
Rating:
4.0

Friendly staff and convenient location and nice climate control.

MARY D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PEGGY B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kurt J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANA F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANA F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Terri S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony G.  |  Overall Experience 
Rating:
3.0

I was upset that you no longer rent the 5×10 trailer for one way moves. That's what I used getting to IL. The next size was too big and too expensive. It really caused me issues having to figure another way to move my things. Also is inconvenient as I now have to come back for a 2nd trip for the rest and stored it somewhere else. This business of charging a full months rent for a couple days is ridiculous. Should be prorated. You're just gonna rent it out again on top of that anyway n collect double rent that month.

Brenda C.  |  Overall Experience 
Rating:
5.0

The storage facility and staff are great. The one thing I would like to see added is trash cans. There’s no where to throw a tissue away or anything else if you need to or wanted to.

RANDALL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jocelyn H.  |  Overall Experience 
Rating:
3.0

Too high priced.

Karen M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cory W.  |  Overall Experience 
Rating:
5.0

The guys that work at the McHenry location have always been very helpful, and friendly. Their service is also very quick. I’ve been to other uhaul facilities and I’ve spent such a long time just to get a rental or even to talk to someone. I highly recommend the McHenry facility

Jessica A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RANDALL B.  |  First Impressions 
Rating:
5.0

Nice facility and staff very helpful!

DOUGLAS M.  |  Overall Experience 
Rating:
4.0

Price is a bit high.

Tamara P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steve w.  |  Overall Experience 
Rating:
5.0

I think he’s the manager but I’ve had great experiences with his customer service the last few times in.

MARK B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

greg q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine S.  |  Overall Experience 
Rating:
5.0

Super staff, clean facility, convenient location.

PRESTON R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jay F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Earl W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael T.  |  First Impressions 
Rating:
5.0

I have NO complaints. I was always amazed at how clean the facility was. The staff does an excellent job.

Linda K.  |  Overall Experience 
Rating:
5.0

Very clean and convenient storage space. Attendants were friendly and helpful!

MARK T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon H.  |  Overall Experience 
Rating:
5.0

Staff and location were real easy to deal with. I’ll definitely be back! Thank you!

Jack W.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Robert N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristen S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Terry K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sidney S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jeff N.  |  Overall Experience 
Rating:
5.0

The Gentleman who helped me was VERY professional and so cool . Don't get Rid of that man.

steve s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony B.  |  First Impressions 
Rating:
5.0

Good experience !

Glenn Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret D.  |  Overall Experience 
Rating:
5.0

Good

Adejumok G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Faith G.  |  Overall Experience 
Rating:
5.0

I am thankful to the man who worked at the McHenry Uhaul facility. He went above and beyond to assist me. He was not only professional but very kind. We talked over the phone since I am in California. He helped me and the people who unloaded my belongings. I am very thankful to him.