Customer Reviews for U-Haul Moving & Storage of Markham

2,107 comentarios

16643 Kedzie Ave   Markham, IL 60428

(708) 331-8925

Ver mapa de la instalación

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.

Servicios en esta ubicación:

Contáctanos

(708) 331-8925

16643 Kedzie Ave
Markham, IL 60428

Servicios en esta ubicación:

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Very professional staff. Facility is clean and well maintained. Great process.

MICHAEL M  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

ANTOINETTE Y  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tysherry C  |  First Impressions 
Clasificación:
5.0

I really appreciate the people that help me with everything I needed 🤝✌️🙏🏾

richard m  |  Overall Experience 
Clasificación:
4.0

The young lady that works the counter is friendly, personable, and knowledgeable. She was a pleasure all three times I rented

TARA D  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

zeta p  |  Overall Experience 
Clasificación:
2.0

To many mice problems.

TAKAYLA T  |  Overall Experience 
Clasificación:
5.0

Maybe because I was there on a holiday weekend, there was lots of garbage at the front garbage can and it smells so bad because of the weather. However, the staff was very friendly and helpful.

JEANETTE K  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

TYVELLE W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY L  |  Overall Experience 
Clasificación:
5.0

Both of the gentlemen that were there had exceptional customer service!!

KENDRIC R 
Clasificación:
5.0

El cliente no dejó un comentario.

ken s 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauryn P  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

EUGENE H  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

deja T  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ebwina b  |  Overall Experience 
Clasificación:
4.0

Rain and snow drainage froze the bottom of my door and I was unable to access my bin through the snow season. I could not get staff help in accessing my bin because they had no idea what to do. Other than that, the facility was more than I expected. The staff was very friendly and helpful. Should I have to rent a bin again, I will know what area to choose of the bins.

Joe S  |  Overall Experience 
Clasificación:
4.0

Jasmine was so helpful and professional. I would recommend her services again for any new person renting your facility and equipment.

SHINETTE J  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Monica R  |  Overall Experience 
Clasificación:
3.0

I started off paying 109 a month and the price kept jumping or else I would have stayed I found something cheaper but Thank you all for everything.

Yvonne H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LATRINA J 
Clasificación:
5.0

Thank you for kind service you provide.

gina r  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

warddell a  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

donta c  |  First Impressions 
Clasificación:
5.0

Jasmine very fast and nice!!

SHARON H 
Clasificación:
5.0

The workers at the Uhaul was very professional and helpful

SABRINA J 
Clasificación:
5.0

Check the equipment a little more carefully

LAVANCE H 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK V 
Clasificación:
4.0

Unit storage light was out.

TOMMY R  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

james b 
Clasificación:
4.0

Over my 9 years of having my storage unit I have be given grace beyond measure to pay my rent and clean out my unit. Friendly staff, and caring individuals who understand the plight of people who struggle financially.

RONDA W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI W  |  First Impressions 
Clasificación:
5.0

Pick up and drop off is always easy, professional and efficient. I never have any issues renting equipment from this location. The staff is always helpful.

EVETTE A 
Clasificación:
5.0

El cliente no dejó un comentario.

Annie L  |  Overall Experience 
Clasificación:
5.0

I had been there since 2019 following the death of family members started off with five storages went to 2.In all this time the facility was very clean well lit everything was operational.I always got to know staff even when hard times came upon the staff would call and be very helpful saying Mrs. Hearn we can see if maybe a down size or look at my storages and seen what wad a better fit for my budget, would I recommend most definitely 1st choice.If I needed to use service again most definitely I love Ms.Tameka very approachable truly Christiano I hope I'm pronouncing his name right great staff.I truly thank you all for your kindness Mrs Hearn

Leslie H  |  Overall Experience 
Clasificación:
2.0

You keep sending me messages you have the wrong person's phone number. Luana F

Tiffany S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarissa C 
Clasificación:
5.0

Overall a great experience.

Jennifer P  |  Online Move In 
Clasificación:
5.0

Great customer service all around !

SHERRY B 
Clasificación:
1.0

My grow tent was damaged and one of my TV's was broken with both were in good shape

james s  |  Overall Experience 
Clasificación:
3.0

The mileage & gas cost is too costly for rental. Either charge for mileage or gas, but not both.

CALVIN L 
Clasificación:
5.0

Loading guys were fantastic!

CAROL E 
Clasificación:
4.0

El cliente no dejó un comentario.

tyrone g  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARSHUN Y  |  First Impressions 
Clasificación:
5.0

Just great amazing staff

adrienne p  |  Overall Experience 
Clasificación:
5.0

Very professional

MICHAEL S 
Clasificación:
2.0

The staff was extremely helpful and friendly, and the equipment that I requested was there so those were all great things. However, the truck had terrible alignment and it was difficult to keep it going straight and there was an overwhelming smell of marijuana within the store in a primarily seem to get worse When people came in and out from the back room

JULIE R 
Clasificación:
5.0

El cliente no dejó un comentario.

kimberly r  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVOIL M 
Clasificación:
5.0

El cliente no dejó un comentario.

BOOKER M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNIE O 
Clasificación:
5.0

Very pleasant customer representative. Very thorough and efficient.

MICHAEL G 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KELVIN M 
Clasificación:
4.0

El cliente no dejó un comentario.

Nekol E  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVON H 
Clasificación:
5.0

El cliente no dejó un comentario.

Nekol m  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEREE C  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

kharyn j 
Clasificación:
5.0

Creating a function that makes a calculation for the total cost for each mile for the truck use will be helpful for price transparency

TIFFANY O 
Clasificación:
5.0

have been to alot of spots but this one has to be the most friendliest one i been to good service and attention to the client

CRISTHYAN C 
Clasificación:
5.0

El cliente no dejó un comentario.

Pierre L 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARMAINE A  |  First Impressions 
Clasificación:
5.0

I loved the staff there they was so friendly and kind and helpful.

KANISHIA G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLA K 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT A 
Clasificación:
4.0

Very satisfying

ALBERT M 
Clasificación:
5.0

Nothing I like the way they treat people with respect and kindness

KANISHIA G 
Clasificación:
5.0

Very professional, no long wait, and customer service was exc

GWENDOLYN H 
Clasificación:
3.0

I was not informed that I had to notify staff before I moved out not happy with being charged and I moved out before my due date

Audrea C  |  Overall Experience 
Clasificación:
5.0

Nice place to rent

Robert A  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAKENYA O 
Clasificación:
4.0

El cliente no dejó un comentario.

MARQUITIA B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Felonesia H  |  Overall Experience 
Clasificación:
5.0

Day and night shift works Awesome 👌

EUGENE H 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRES P 
Clasificación:
3.0

El cliente no dejó un comentario.

Purseola D 
Clasificación:
4.0

Continue Excellent Customer Service

RENEE M 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY M 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY M 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M  |  Overall Experience 
Clasificación:
5.0

Tank you so much for your service

RICHARD M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK T 
Clasificación:
5.0

El cliente no dejó un comentario.

Annie L  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Nekol m  |  First Impressions 
Clasificación:
5.0

Very friendly staff. Thank you so very much.

JACQUELINE H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin K 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKIE W 
Clasificación:
5.0

Everything went well as usual

GREGORY B 
Clasificación:
5.0

In my last Survey, I did forget to Mention Candy the Customer service overnight rep who tried to help me, and Kimberly (the rep this morning when I called too early before the location opened, who was a Ray of Sunshine), are also Phenomenal, Friendly, and accommadating! Thank you ladies!!!

TRACY N 
Clasificación:
5.0

Very courteous and professional

CHARLES H 
Clasificación:
5.0

Good, fast, easy...the young man that helped me was good also... I was in and out...even on the return.

PHILLIP M 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVITA L 
Clasificación:
2.0

As I was unloading my truck a mice tried to enter my unit when I was told pest control come once a month. Plus my 1st reservation was canceled when I had insurance on my reservation the one I have now isn't showing my insurance due to my belongings are in outside storage unit,Manager offered me a larger unit for same price of my 1st reservation do to what I experienced the entire day and I'm unhappy with my entire move with U-Haul.

WAUKESHA B  |  First Impressions 
Clasificación:
5.0

Very nice and pleasant

Burnett M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard H 
Clasificación:
4.0

Make sure Equipment is clean thoroughly. Make sure the mileage is correct (I'm being overcharge)

RANDALL C 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CORINA D 
Clasificación:
5.0

Pleased with service

angela b  |  First Impressions 
Clasificación:
5.0

Everyone is always nice I’ve been with them for over 5 years .

Dawn H  |  First Impressions 
Clasificación:
5.0

Best drop off experience, also. Easy and quick. My last rental was from Pigeon, Mi and it was horrible. Drop off was in Mt Pleasant, Mi and same inconvenient experience as the pickup in Pigeon. Markham was definitely the best.

MARK B 
Clasificación:
5.0

Gracias

ANGELA P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LA S 
Clasificación:
5.0

Everything went smoothly. New van, runs great. Reservation was easy and simple. Would definitely use again!

COREY G 
Clasificación:
5.0

El cliente no dejó un comentario.

Mirtha H 
Clasificación:
5.0

El cliente no dejó un comentario.

Koduri W  |  Overall Experience 
Clasificación:
5.0

Service was great

OZELL E 
Clasificación:
5.0

Just make sure the trucks are thoroughly clean inside the trailers.

DARRIS B 
Clasificación:
4.0

El cliente no dejó un comentario.

HARRY S 
Clasificación:
2.0

Some of my items were ruined from water damaged and had mold on it and roaches had got into my unit! My TV and vanity mirror were broken!

Patreese B  |  Overall Experience 
Clasificación:
5.0

They over charged me again.

BRIAN B 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen T 
Clasificación:
5.0

U-Haul always have my back when I need them thank you

GREGORY B 
Clasificación:
5.0

El cliente no dejó un comentario.

Dinah S  |  Overall Experience 
Clasificación:
5.0

EASY IN AND OUT

MICHAEL I 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH H  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

MAURICE E 
Clasificación:
3.0

inside of the truck wasn't clean

GEORGE J 
Clasificación:
1.0

When I called Friday morning to reserve I asked for price she said van was 19.99 and dolly was 10.00. She asked how long I needed it for I asked how long do I get it for she said tomorrow at 3:30. I said ok so 19.99 and 10.00 I can pick up now and it has to be returned by 3:30 tomorrow. She said yes. We picked up and at 1pm Saturday they called me looking for it. I advised I was told I had it until 3:30 she put me on hold and came back and said ok. I said as soon as we unload I will bring it back. We returned it at 2pm when I looked at receipt later they charged me 2 x 19.99 and 2 x 10.00 which is not what I was told. If I knew that I would have kept it until Sunday morning and moved the rest of the stuff. Not happy at all. We co I was tolduld have had van back earlier if I would have known it was going to cost more but we had until 3:30

Timothy S 
Clasificación:
5.0

The customers service was great

ANGELA T 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHYIA B 
Clasificación:
5.0

Thank for your service 👍👍👍👍

PATRICIA M  |  Overall Experience 
Clasificación:
4.0

Air conditioning in vehicle wasn't working probably need to get that checked out. But I got through it  thanks again

BRIAN B 
Clasificación:
5.0

The lady that checked me out was excellent and professional

ABAYOMI J 
Clasificación:
3.0

I estimated the cost to be $100 cheaper than what they charged me

BRIAN B 
Clasificación:
5.0

The customer service was top tier

MARIANNE P 
Clasificación:
5.0

Grow a whole field of Tameka , BJ. & Dillion they were so super helpful . Thnx so much.

LAVIVA A 
Clasificación:
5.0

My experience at this UHaul location was excellent.

MATHIAS S 
Clasificación:
3.0

El cliente no dejó un comentario.

Markisha W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WINIFRED R 
Clasificación:
5.0

El cliente no dejó un comentario.

RODERICK J  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful

Lisa S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE F 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA W 
Clasificación:
5.0

El cliente no dejó un comentario.

TEANA J  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYLIN K 
Clasificación:
5.0

Nasiah is a very nice employee and has great customer service!!!

SABRINA W 
Clasificación:
5.0

El cliente no dejó un comentario.

Koduri W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONE F 
Clasificación:
5.0

So far so good Tameka is an outstanding & friendly rep of ur company. I appreciate u all.

LAVIVA A  |  First Impressions 
Clasificación:
5.0

The manager and staff excelkent !! Warm and friendly environment! 'They are akeays very helpful !!!

DEBORAH T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JUNE G 
Clasificación:
5.0

El cliente no dejó un comentario.

Delores S  |  Overall Experience 
Clasificación:
5.0

Continue your outstanding customer service.

RAYMOND R 
Clasificación:
2.0

The staff is very un professional. They showed no professionalism.All a joke.

Kenosha B  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLENE M 
Clasificación:
5.0

El cliente no dejó un comentario.

MAHEW K 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYON H 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR A 
Clasificación:
5.0

Really first rate customer service, upbeat attitude and friendly personalities made renting from this location a no-brainer. I would use them again in a heartbeat.

CHRISTOPHER G 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH P 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL B  |  Overall Experience 
Clasificación:
4.0

Could be better by showing the storage space if can so you want be lost that’s it

Vanessa C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G 
Clasificación:
5.0

Ms Tamicca Rocket (the manager) at this location is an absolutely amazing woman! She made sure we had everything we needed for our move and all while handling about six other customers at the same time. She was cheerful and organized and that made everything go smoothly for everyone. I wish all managers were as good as her. We will definitely use their services again and again.

Thomas - 
Clasificación:
5.0

No improvement needed for what I can see. Customer service is great.

kelvin h 
Clasificación:
5.0

El cliente no dejó un comentario.

NATALIE F  |  First Impressions 
Clasificación:
5.0

It was a dead cicada on the inside of the driver's door but otherwise the truck was clean. It was convenient too. The manager was nice and helpful

Jessa F 
Clasificación:
3.0

After hours return process

Roxanne Y 
Clasificación:
5.0

The staff and Manger was great

latoya s  |  First Impressions 
Clasificación:
5.0

The lady at the front desk was amazing! Thank you

LAKIESHA H 
Clasificación:
5.0

El cliente no dejó un comentario.

AUNDRE S 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY M 
Clasificación:
5.0

Everyone was of great help

MARVIN B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria H 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLAH H 
Clasificación:
1.0

The store rep instructed me where to leave my vehicle wrong then I get a call from a manager many hours later, saying that I have to move my car before they close. I was in the lot for ten additional minutes, if they knew I parked in the wrong spot they could have come out to correct me at the moment. Not when I'm out doing my trip hours away after several hours it being there with only a three hour closing notice. I very specifically told them I wasn't going to be back for before closing. They gave me attitude, they admitted their sales rep misguided me, but somehow blamed it on me and basically were threatening me with further action if I didn't have my car removed and hung up on me.

annette f 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa W 
Clasificación:
5.0

El cliente no dejó un comentario.

Dedre B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ELISHEVA B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alberta h 
Clasificación:
5.0

It was smooth,very impressed

TINA M 
Clasificación:
5.0

My experience was excellent...i came in at the last moment on a Friday and they accommodated me with a vehicle i really needed at the last moment

jeffrey b 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH H  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

arthur h  |  Overall Experience 
Clasificación:
5.0

The only problem that I experienced was the change in rental storage unit due to previous tenant. I was forced to downsize but still overall excellent service.

JANINE H 
Clasificación:
3.0

Customer service and make sure the gas is where it should be!!!!

CAROL H 
Clasificación:
4.0

THANKS, TO THE OLD STAFF AND THIS NEW STAFF, GREAT JOB

RONALD W  |  Overall Experience 
Clasificación:
5.0

Everyone was so helpful and professional. Thanks

jeanette k  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICK M  |  First Impressions 
Clasificación:
3.0

Money was taken because staff wasn't completely informal about using debit or credit now I have to wait 3-5days for $100 not rite

Candice M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dedre B  |  First Impressions 
Clasificación:
1.0

Staff lies so the can take your money rude

eellinda s  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLAH H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie c  |  Overall Experience 
Clasificación:
5.0

This is my first time using U-Haul storage services in my experience was beyond what I could have imagine despite others peoples previous reviews. At this particular location in Markham, the general manager (Tamica) along with the cashier (Nunn) made me feel like family rather than a just a customer. The atmosphere was friendly. The store was very clean, and although they did not have the unit that I wanted available at the moment, they were still able to accommodate me temporarily until the wound that I desired will be available free of charge.

LATOYA B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamsudeen S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita l  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy W  |  First Impressions 
Clasificación:
5.0

Thank you guys for letting me get a storage unit from you.. keep up the good work

brandee b  |  Online Move In 
Clasificación:
5.0

Tamicca Rockett was a great help in a bad situation. After 20 hours on the road, my storage unit was not updated to another facility as discussed with U Haul customer service prior to my move in date. Tamicca was able to get me into a unit and was very pleasant throughout the process. I would have been stuck with a truck full of my property and nowhere to put it. Thank you for having an employee go above and beyond for a customer. Five stars for Tamicca!!!

Dawn V  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pearl J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jeraine b  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNETTA M  |  Overall Experience 
Clasificación:
3.0

The only Badd thing is, when you call in they’ll have on HOLD FOREVER!

Byron M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAIJON D  |  Overall Experience 
Clasificación:
1.0

When this facility was run by the woman I 1st rent from it was better. Every manager since she retired has been absent, less professional & just plain worst!!! Uninformed not knowing policy or communicating policy to renters. I was told that my rent refund cold be pro-rated...when I move out she suddenly doesn't know how to process a refund! She calls her coordinator who states no refund or prorated amount will be provided & stated a call to corporate was a waste of time!!! Clearly the customer is not your focus...just your profits.... I had rented for several years auto pay customer & to be absolutely no consideration at termination of my rental contract is disgusting and only profit focused. Managerial staff at this location has gone from great to incompetent!!!!

LYDARA T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina L  |  First Impressions 
Clasificación:
5.0

I have had the most WONDERFUL experience at this location. I can't say enough about the staff here, especially Ms. Tamicca Rockett. She is so pleasant, professional, courteous, kind, and just a very nice person. It was a joy working with her. When issues arose, she handled them quickly, professionally, and to everyone's satisfaction. If anyone in that area needs a Uhaul recommendation, I'm sending them straight to her. God bless you, Ms Rockett. And thanks for making our Uhaul experience very pleasant and memorable. (And tell "them", I suggest you get a raise and to put you in a position to train Uhaul workers all across the country). Take care... Najmah Qatadah - 8168134827

najmah Q  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anton G  |  Overall Experience 
Clasificación:
5.0

They younger black girl was nice and helpful

eellinda s  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

will f  |  Overall Experience 
Clasificación:
5.0

The staff was extremely pleasant and comical. The manager was professional, welcoming and what to assist. All questions were answered exponentially and efficiently. So far, this U-Haul facility was exponentially better than some of the others I've previously used.

ERIC N  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

cora d  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kimberly r  |  First Impressions 
Clasificación:
5.0

The staff or the young ladies that assisted me where knowledgeable and so helpful.

jeanette k  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA T  |  Overall Experience 
Clasificación:
5.0

Ms Tamicca was so nice & professional I'll definitely come back and recommend this location

TAMARA H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ajhera M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

darrius t  |  Overall Experience 
Clasificación:
5.0

Staff was very accommodating

Jo A  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

kelly j  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita B  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Christen P  |  Overall Experience 
Clasificación:
5.0

Ms. Rockett is a professional. Very warm, easy to talk with, and has a way of making a customer not just feel important, but makes you feel like a flesh-and-blood human being. It's this feeling one gets when a person like her strives to feel what she'd feel, if she were the customer. And, trust me, that level of customer concern is becoming very rare. I/we thank her. She should be a customer service trainer.

najmah Q  |  First Impressions 
Clasificación:
5.0

Great customer service and experience 👍

KEIFER W  |  First Impressions 
Clasificación:
4.0

There needs to be a little more of an accommodation for customers with outdoor units in the winter time. My lock froze on me and I couldn't get into my unit for days.

LATONYA G  |  Overall Experience 
Clasificación:
5.0

Very NICE PEOPLE AND MANAGER

ANNETTE L  |  Overall Experience 
Clasificación:
5.0

It was convenient and the people was very nice.

SARAH W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JADA T  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

celaithian s  |  Overall Experience 
Clasificación:
5.0

Gracias

ASIA H  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RODERICK J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobbie C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ella B  |  Overall Experience 
Clasificación:
5.0

Miss Tamika was very friendly helphul she was very efficient & made sure i was very pleased and satisfied a big huge thank you to her and all kedzie Uhaul Team

lara w  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela g  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Chioke H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara B  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Sculfield R  |  Overall Experience 
Clasificación:
5.0

Staff is very professional and helpful

ANDREA B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Simone G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAHEEDAH S  |  Overall Experience 
Clasificación:
2.0

You should offer prorated rates for services ending before the month is over.

Kimberly H  |  Overall Experience 
Clasificación:
5.0

Always helpful and professional even when I dropped the ball! Never felt like I was bothering them when I called or appeared in person.

Beverly H  |  Overall Experience 
Clasificación:
5.0

I had the storage unit for 11years and never had problem with staff or facility.

DARLENE E  |  Overall Experience 
Clasificación:
5.0

I've had this unit over 6 years , never had a problem with the cleanliness .

LINDA H  |  Overall Experience 
Clasificación:
4.0

Friendly environment.

MELISSA D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH A  |  Overall Experience 
Clasificación:
5.0

I stored items at this facility for fifteen years. During that time I never had a problem. Had 24 hour access daily. It is clean and well maintained. Staff is friendly and helpful. Secure access.

MARY J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dena c  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea H  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

LEATRICE C  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Blanche D  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Annette C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelvin F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie f  |  Overall Experience 
Clasificación:
5.0

Tamicca was very helpful in checking out my truck. Great customer service!

kierra h  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

william h  |  Overall Experience 
Clasificación:
3.0

The facility was great and so was the staff. My complaint is the contract. Unused rent not being refunded caused me to have to move in a hurry and resulted in me being injured while moving. Before Uhaul took over, the previous owners prorated and refunded unused rent. I'm extremely disappointed and likely will not use Uhaul for future storage needs.

Laurianna K  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura B  |  Overall Experience 
Clasificación:
5.0

NO COMMENT

ARCHIE R  |  First Impressions 
Clasificación:
5.0

Vernita is the best!!!!!!!!!!!!!!

PAUL C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIE M  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Sonjya B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erroll D  |  Overall Experience 
Clasificación:
3.0

The facility was fine. It was always clean and secure. The staff was often rude and not helpful at all. I had a storage unit for several years and therefore my access card became worn and would not work well. I often spent 10 minutes swiping the card many times to open the gate. When I brought this to the attention of the manager, she did nothing. I asked for a new card or perhaps a code. Later on she gave me a code that worked for about a year. Also the fact that the rent kept increasing like clock work was ridiculous considering the terrible customer service.

TAWANNA F  |  Overall Experience 
Clasificación:
5.0

Though was busy Brain handle each customer with care and patience. Don't see that much. Manager of store was helpful as well. That's the type of customer,customer need and miss

NICOLE M  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANIKKA J  |  Overall Experience 
Clasificación:
2.0

Jessica is great goes over and beyond the call of duty making my difficult move a pleasant experience

RAGREDA C  |  First Impressions 
Clasificación:
5.0

I love how they do everything to help you in the time of need. Mariah, and her team is amazing & goes above & beyond & is very humble. I appreciate her & her team to the fullest!

jasmine c  |  Overall Experience 
Clasificación:
5.0

If you need a clean and reliable place with people that will help you this is the places, just talk with them, they will help

Sherron s  |  First Impressions 
Clasificación:
5.0

Ms. Zoe was very professional, informable, very sweet, and patient.We vote her for President.

aaron g  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

DISHAI W  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

bryanna c  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernell F  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Clarence w  |  First Impressions 
Clasificación:
3.0

The gate at this facility was inoperable for about a month or two with no instructions or information indicating when the gate would be working. You had to go inside to speak with someone to get information. This facility also changed management, the new manager is not as efficient or informative as Ms Vernita. The facility is average.

Bonnie W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSIE W  |  Overall Experience 
Clasificación:
5.0

They take care of they’re people

Maurice P  |  Overall Experience 
Clasificación:
4.0

Call to make payment and the young lady was very helpful.

Quantina M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RASHEL D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Blanche D  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chenay T  |  Overall Experience 
Clasificación:
5.0

Very clean u- haul, been there for 4yrs and didn't have not one RAT DROPPING. I would go there and if I had to, very nice and professional staff. Amelia Taylor

AMELIA T  |  Overall Experience 
Clasificación:
5.0

Your staff were very helpful and friendly. I never had a problem getting in or out the gate. I always saw a staff member outside patrolling the grounds every time I came to the storage during business hours.

Roosevelt K  |  Overall Experience 
Clasificación:
3.0

I'd didnt like the policy. I'd came the day before the next payment due 10/ 31. I'd told the representative I was moving out that date. She told me I had to move out that day 10/30 otherwise, I would have to pay for another month. Secondly, they auto charge my account last month.They said I'd signed the form, but I'd didn't and she couldn't show me the form on the system. The storage facility was clean, but on the business side unprofessional. Yesterday, at 3:30 I had to rent a van and find someone to move my things within 2hrs before they closed at 5pm. I was very displeased with her professional behavior. Fortunately , I was able to do it.

Glenda t  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Rose h  |  Overall Experience 
Clasificación:
3.0

I was told one and upon checking out I was told something else

DIANE F  |  First Impressions 
Clasificación:
3.0

The only thing that I didn't like was the frequent increase in the price. Other than that, all was well. That was why I didn't score Excellent.

Leonia J  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon L  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIE W  |  Overall Experience 
Clasificación:
5.0

This location went over and beyond to assist me with my reservation that was transferred to the last minute. They did a awesome job. Customer just know that this location has inside units not all are drive up.

Darena W  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALD B  |  Overall Experience 
Clasificación:
2.0

This facility apparently does not care about the service it provides. Elevators rarely worked. Access gate card consistently did not work and neither did the remote code. Very frustrating.

Michael O  |  Overall Experience 
Clasificación:
3.0

The only situation was the movers were not in proper communication. We were scheduled to move on Monday evening and had to change toTuesday morning.

Sandra I  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Pearl J  |  First Impressions 
Clasificación:
5.0

Keep up the Excellent work

TONY M  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jasmine L  |  Overall Experience 
Clasificación:
1.0

My vehicle was broken in theft my TV was stolen from my rv mobile home among other things broken glass .

Robert L  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LYNETTA M  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Glenda t  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Latasha T  |  Overall Experience 
Clasificación:
3.0

I had a issue with getting inside the building using my access code but not inside the gate.

Yovonda J  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Audrea C  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcus F  |  First Impressions 
Clasificación:
5.0

Excellent customer service on the and in person

Teresa N  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Monique F  |  Overall Experience 
Clasificación:
5.0

Your customer Rep at the Markham location were very helpful and courteous.

ben r  |  Overall Experience 
Clasificación:
4.0

Everything was great, if I had any feedback to provide it was warmer on the 2nd floor of the indoor storage area. However, there were signs posted stating the climate control would be, I believe between 65 - 85 degrees. The temperature was within that standard at 80 degrees, which was a bit warm while moving. Other than that, everything was clean, simple and the staff were friendly.

Tiffany D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan B  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Rhonda C  |  Overall Experience 
Clasificación:
5.0

I love uhual! And they love me back!!!!

kyland j  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY E  |  First Impressions 
Clasificación:
5.0

I can’t be more satisfied with the service and the staff was phenomenal

Precious E  |  First Impressions 
Clasificación:
3.0

The price has continued to go up year after year. I understand operation costs increase but my price has continued to increase from the price that was on the contract that I signed.

SIMONE T  |  First Impressions 
Clasificación:
3.0

Well for the price the access was ok in summer and fall months. But when it snows you have to bring a Shovel to dig your unit out in order to open it. I didn't like that about my unit #3002

Anthony M  |  Overall Experience 
Clasificación:
5.0

Mariah Mccoy was excellent

lori s  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sebrina H  |  First Impressions 
Clasificación:
5.0

Great place clean

MICHAEL U  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shuron s  |  Overall Experience 
Clasificación:
4.0

Bueno

Marvin H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

vincent w  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID N  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sammie B  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jordan C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lynda N  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Diamond E  |  Overall Experience 
Clasificación:
5.0

Ms. Vernita and staff was amazing! Ms. Vernita always went above and beyond! Thank you from her favorite late person.

Karren P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Quincy M  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

william h  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah W  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful and great customer service

Sukriat A  |  Overall Experience 
Clasificación:
2.0

Mal servicio al cliente

Karen P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEISHA S  |  Overall Experience 
Clasificación:
5.0

The workers there made me feel as if I was around family. I got the perfect size unit and all of my things was safe and well monitored. To be honest,I'm going to miss this place

morris b  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Priscilla R  |  Overall Experience 
Clasificación:
5.0

Fast& friendly.

JOSEPH E  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tolanda J  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

James R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio S  |  Overall Experience 
Clasificación:
5.0

The staff is awesome and the storage was really great for us

Gregory A  |  Overall Experience 
Clasificación:
5.0

I’ve had this storage for 8 years it’s always been clean and well maintained if I ever had any questions or concerns Ms. Vernita was always ready to help

Jaime M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio S  |  First Impressions 
Clasificación:
1.0

Just very unprofessional

Candise c  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tonya B  |  First Impressions 
Clasificación:
5.0

The facility was always clean. And management was wonderful I had my storage unit for two years I had no trouble at all. If I need storage in the future I would choose this facility.

Angela C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KURT N  |  Overall Experience 
Clasificación:
5.0

The Regional director and the staff at both Markham locations were very courteous and professional. Thank you all for the last minute show of support, it was a rocky start and you smoothed it out. :-)

fern T  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina C  |  First Impressions 
Clasificación:
4.0

Loading area several times were not well maintained.

Deidra G  |  First Impressions 
Clasificación:
5.0

Tom & his co-worker were extremely helpful. They answer all my question & concerns. I definitely will be recommending the u-haul in Markham IL to all my friends & family.

DAMIAN W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia J  |  Overall Experience 
Clasificación:
5.0

It took some time to get everything lined up, but as it was a Sunday and the computers were running slow it was to be expected. The attendant was very friendly and helpful, and lined us up with a very good outside storage unit. The location is convenient to I-80 and the rates very competitive.

JEREMY M  |  First Impressions 
Clasificación:
5.0

Elegant and very respectful of my storage

Lo A  |  Overall Experience 
Clasificación:
4.0

The young man Jonathan was more than helpful and very knowledgeable of all procedures. Made sure he was safe conscientious!! Very good.

Toni T  |  First Impressions 
Clasificación:
5.0

Very approval will always come back

Raymond A  |  Overall Experience 
Clasificación:
5.0

You guys were a great help yesterday. Thanks!

Daniel V  |  First Impressions 
Clasificación:
5.0

Although I do not live near this u-haul storage site, I prefer this site because of its quality services. ¡Gracias!

CAROLYN T  |  Overall Experience 
Clasificación:
5.0

staff is friendly, helpful. Store front is clean. Ms Vernita was cleaning the surfaces too. i fwlt comfortable being in the store!!

Cathleen D  |  First Impressions 
Clasificación:
2.0

Input in a claim because of roaches were in the adjacent unit and my claim was denied . I also took everything out of my storage unit but 2 items and I told them I wasn't working and I was still being charged. I no longer needed those items and didn't have any place to discard them.

Vicki W  |  Overall Experience 
Clasificación:
5.0

Vernita the manager at this location is very good at what she do. She is so professional and is willing to work with you. I would recommend to her service to everyone. Keep up the excellent work.

Lashance F  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Tamika H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya B  |  First Impressions 
Clasificación:
5.0

This is not the first time I've use this storage facility, and I would definitely use it again. The employees have always been very friendly and professional and helpful I would recommend a friend.

Tonese G  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

KAREN A  |  Overall Experience 
Clasificación:
5.0

I have rented Storage with this facility 3 different times. Each time was an easy and quick process. The Manager is excellent. She has been a great Help each time. I appreciate renting at this facility.

Chantal L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DOROTHY W  |  Overall Experience 
Clasificación:
3.0

The staff at U-Haul was okay. I give it an average rating because the key cards don't last very long and I got tired of purchasing key entry cards. Sometimes the key cards would not work on the entry gate but would still work for the indoor storage entry doors. In the end I found the same size 10X10 interior storage unit for $50 cheaper with $3.000 worth of insurance included. For this reason I would have to recommend friends and family to my new storage provider. Aside from that I did enjoy my stay with U-Haul and I wish you all the best.

Daryl C  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Yvonne P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jackie h  |  Overall Experience 
Clasificación:
5.0

Vernita is very good.

Theretha R  |  Overall Experience 
Clasificación:
5.0

She was such a delight very personable and awesome customer service

LUCILLE W  |  First Impressions 
Clasificación:
5.0

Very professional staff, location clean, no problems, no complaints!

Frederick G  |  Overall Experience 
Clasificación:
5.0

I really felt that my items where in a safe place thanks.

Vanessa T  |  Overall Experience 
Clasificación:
5.0

Never had a problem. The staff was friendly and the unit clean.

Lucille M  |  Overall Experience 
Clasificación:
5.0

The service was great this is the second time I used the u-haul storage good experience every time

SHAUNTAY C  |  Overall Experience 
Clasificación:
5.0

Very nice and easy

Wayne o  |  Overall Experience 
Clasificación:
5.0

Great service

Lotania T  |  Overall Experience 
Clasificación:
5.0

Clean, well lighted, every time I went, I was treated with the utmost respect.

Sabrina C  |  Overall Experience 
Clasificación:
5.0

They were very nice and patient...

Diamond w  |  First Impressions 
Clasificación:
5.0

GREAT SERVICE FROM BEGINNING TO END

Eldridge T  |  Overall Experience 
Clasificación:
4.0

Good management and staff

Jose m  |  Overall Experience 
Clasificación:
5.0

My interaction with Bernita over the phone was very professional and informative. We're moving from another state and Bernita provided stress free assistance with a storage unit and drop off for UHaul

Phyllis F  |  First Impressions 
Clasificación:
4.0

Service was professional

JANICE L  |  Overall Experience 
Clasificación:
5.0

Outstanding!

Kevin W  |  Overall Experience 
Clasificación:
5.0

Great customer service.

Maria H  |  Overall Experience 
Clasificación:
5.0

They were great

Michael F  |  First Impressions 
Clasificación:
5.0

Thank you for the excellent service. I would definitely use your service again. Awesome "A"Team at the Markham location!!!

debra c  |  Overall Experience 
Clasificación:
5.0

I will use them again

Celestine N  |  Overall Experience 
Clasificación:
5.0

Markham U-Haul has provided to me total satisfaction. I've been very impressed with their routine monitoring for content compliance, bug and rodent prevention as well as general cleanliness.

LILLIE J  |  Overall Experience 
Clasificación:
5.0

Genial

Jasmine G  |  Overall Experience 
Clasificación:
4.0

Office hours should be open on Sundays also.

David P  |  Overall Experience 
Clasificación:
5.0

I rented a parking space service was excellent

george w  |  First Impressions 
Clasificación:
5.0

Venita is a great store manager.

VONDA G  |  Overall Experience 
Clasificación:
5.0

I have been in the same u-Haul unit for 14 years and it’s been great u-haul has good to me and a safe place for me to store my belongings

ERNESTO L  |  Overall Experience 
Clasificación:
5.0

The store manager, Vernita Carter has been outstanding! Very professional and courteous!

SHERRI G  |  Overall Experience 
Clasificación:
5.0

Nice people.

Teddy S  |  First Impressions 
Clasificación:
4.0

The price was the only issue I had.....

BRIAN C  |  Overall Experience 
Clasificación:
5.0

Very nice people

Teddy S  |  Overall Experience 
Clasificación:
5.0

Thank y'all for being friendly very respectful and yall keep up the good work

Ronald P  |  Overall Experience 
Clasificación:
4.0

Vernita is extremely kind, courteous and efficient. However, when she is not at the facility, the wait time is much longer. There were times that I did not feel safe because customers were lingerin.

RENITA M  |  Overall Experience 
Clasificación:
5.0

I love this one. Ms. V and her staff always are nice and take care of me. I'll never go anywhere else and when ppl ask I tell them go to this location. Thanks Ms. V and staff!!!

Arlisa m  |  Reservation 
Clasificación:
3.0

Customer service communication should improve. I did not feel welcomed as a patron.

Michael O  |  Reservation 
Clasificación:
2.0

Too costly

JACQUELINE G  |  Overall Experience 
Clasificación:
1.0

The guy there laughed in my face and told me at 3:30pm. That he has no access to the storage area so I can move.Rude!28th I was suppose to move in and couldn't wasn't clean. 30th came and he said that

Gabrielle M  |  Reservation 
Clasificación:
1.0

I was overcharged for fuel when exact fuel was put back into the truck. They also charged me stating truck wasn't mopped out. When it's on camera showing me cleaning truck out.

MICHAEL J  |  Reservation 
Clasificación:
3.0

everything was all well

elizabeth h  |  Overall Experience 
Clasificación:
3.0

Sometimes to call in youbwould get a homenworker who didn't know what was going on. Need better notes and more notes in the system

TAMIKA O  |  Overall Experience 
Clasificación:
4.0

Monthly cost is more than other storages in area.

JENNIFER P  |  Overall Experience 
Clasificación:
3.0

The price for a 5x10 is too much, no lighting after dark down the aisles and I moved out on the 24th of September not the 28th.

ALICIA M  |  Overall Experience 
Clasificación:
4.0

move out date is incorrect the date was 9.22.2018 Vernita was great very pleasant at all times

MARIA B  |  Overall Experience 
Clasificación:
5.0

Great service help staff

Ramon J  |  Overall Experience 
Clasificación:
5.0

Great place

Alonzo B  |  Overall Experience 
Clasificación:
5.0

Everything was great thank you for impeccable service

DENISE D  |  Overall Experience 
Clasificación:
5.0

Vernita is AWESOME

Denise H  |  Overall Experience 
Clasificación:
5.0

My favorite always come here

mary S  |  Overall Experience 
Clasificación:
3.0

My furniture was ruined. I'm assuming due to the climate or temperature in the storage unit. I ended up having to throw most of my stored furniture away.

ANASIA L  |  Overall Experience 
Clasificación:
5.0

Great customer's service really friendly staff really helpful and nice will keep my business here

DEMETRIUS M  |  Overall Experience 
Clasificación:
5.0

No issues or complaints. Great storage experience!

WENDY J  |  Overall Experience 
Clasificación:
5.0

Everything went well, smoothly but quick. Thanks Uhaul 

Taweeshe S  |  Overall Experience 
Clasificación:
5.0

Very professional and clean

MARVIN R  |  Overall Experience 
Clasificación:
5.0

This facility is great. I've been storing at the Markham location for some years know and have been very satisfied. Thank you to Vernita and staff.

CYNTHIA T  |  Overall Experience 
Clasificación:
5.0

ND

MARGARET G  |  Overall Experience 
Clasificación:
5.0

This HAS been the BEST experience over the course of the 2 years I was a customer. The staff was soo friendly and the unit was well maintained. I definitely would recommend others to book with Uhaul!

CHERITA R  |  Overall Experience 
Clasificación:
5.0

Great service!

Charity E  |  Overall Experience 
Clasificación:
5.0

I removed my stuff no problem clean and no pest was brought home. Good job.

Diana D  |  Overall Experience 
No se han enviado comentarios para esta ubicación.
Volver
arriba