Customer Reviews for U-Haul Moving & Storage of Mankato

4,302 comentarios

1721 Madison Ave   Mankato, MN 56001
(Across from Grizzly's next to Slumberland - Half way between Victory and 22)

(507) 345-1044

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(507) 345-1044

1721 Madison Ave
Mankato, MN 56001
(Across from Grizzly's next to Slumberland - Half way between Victory and 22)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The general manager was so very accomodating! He is a Jem!

LUCY C.  |  Overall Experience 
Clasificación:
4.0

Door hardware (door closer at top) on pull door for entry to building was noted broken several months ago and remains broken.

Ruth M.  |  Overall Experience 
Clasificación:
3.0

Maintain your vehicles better! Wipers were horrible at best.

JAMES M. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHANE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA R. 
Clasificación:
4.0

The equipment ran great. We did find out the passenger side seat belt was not functional also the padlock provided would not unlock. Did bring this to the attention of those who were working the counter upon return. They were great to work with.

JOEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeronimo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

I was very happy with the storage unit and the building it is in. There were always carts available for use. The building was well lit, clean, and secure and the other renters I met were all nice and friendly. I would definitely recommend you to friends.

JAN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanner D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
1.0

Better trailers. Staff that knows how to hook up trailers

AMY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K. 
Clasificación:
3.0

Better communication between U-Haul locations, between U-haul and movers and U-haul and customer!!!

Jan N. 
Clasificación:
3.0

I had to shovel snow to get my vehicle. I would recommend the parking lot be plowed.

Kourtney P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and understanding. Jerome at uhaul was particularly helpful.

kathleen d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUNA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANETTE L. 
Clasificación:
5.0

I feel this is a real nice helpfull place

CYNTHIA S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

LUTHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S.  |  First Impressions 
Clasificación:
2.0

The GM and his staff are so helpful and kind. Fantastic.

JULEE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO S. 
Clasificación:
5.0

Great experience

TIMOTHY W. 
Clasificación:
5.0

55 years old used U-haul my hole always happy with them, thank you

DAVID S.  |  Overall Experience 
Clasificación:
5.0

Keep it going Good service

JEEVAN J. 
Clasificación:
5.0

Great service!

THOMAS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

Jerome is the best employee your business could ever have. I've worked with him off and on for over 10 years. He's always friendly, dedicated, efficient, hard working and kind. You are lucky to have hm.

DEBORAH W. 
Clasificación:
5.0

The online check-in is a little slow but I got it done and it did save time.

Gregory H. 
Clasificación:
5.0

Jerome is an amazing employee. You are lucky to have him. He is always professional, extremely efficient, dedicated and friendly. I highly recommend his location to all my friends and family.

DEBORAH W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean R. 
Clasificación:
1.0

Ordered equipment was unavailable at requested location. Customer service was not accommodating despite scheduling moving help.

JORDAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
3.0

Hire some staff.

PAUL R. 
Clasificación:
5.0

Nothing!

SHARON R. 
Clasificación:
5.0

Nothing!

SHARON R. 
Clasificación:
3.0

Slow and unfriendly to me, but sure had a conversation with the co-worker while she should have been checking in my return. I was charged an “overtime” penalty even though I was pre-arranged to return at 5:00pm.

Susan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen S. 
Clasificación:
4.0

When the insurance was sold to me for $30 the clerk said that I would get a partial refund if I didn't keep the trailer for all three days. When I returned the trailer I asked about that partial refund and was ignored

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUAD M. 
Clasificación:
5.0

The Mankato staff worked hard to help me when my personal trailer broke down and I needed one right away without a reservation THANKS...(Would like to see the OPEN TRAILERS also be available for ONE WAY.. not just in-town)

GREG M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES H. 
Clasificación:
5.0

The tech here was going to replace the light & the bald tires, but not sure just firing a couple of tires onto the unit I was towing is going to fix the problem.

Jeffrey B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TARA B. 
Clasificación:
4.0

Have the equipment in the location it was rented from. Had to drive 45 minutes away to get the trailer.

Scott L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWIGHT D. 
Clasificación:
4.0

The manager was alone in the store, and made for a long wait both picking up and dropping off the truck. He was working hard and friendly, but just needed another employee. The experience was overall good.

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY L.  |  First Impressions 
Clasificación:
5.0

I continue to return to Uhaul because of their great service and variety of sizes of rental unit trucks and trailers. I have not been disappointed with the help I receive each and every time. A+ in all areas.

KIMBERLY R. 
Clasificación:
5.0

This was my second trailer rental from this location in a couple months and both were excellent. Everyone I have interacted with has been very friendly and helpful. Keep up the great job!

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salvador B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
4.0

It was too far from the twin cities that I needed to travel to get the trailer.

DAWN P. 
Clasificación:
5.0

Great customers service.

ANDREZ F. 
Clasificación:
5.0

All was great. Tank you

JOHN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

Great customer service, fast service and good people persons.

YUSUF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW D. 
Clasificación:
3.0

Employee said I could hook up trailer and he would come out and check to make sure everything was OK. He never came out, thankfully another nice employee came out after I went back inside and explained the situation.

ROGER A. 
Clasificación:
5.0

A+++

DEAN D. 
Clasificación:
5.0

Jerome Fehn is a very good employee.....he is an unusually great at customer service and accommodation. Thanks again Jerome.

Candace C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENT S. 
Clasificación:
5.0

Very Professional and Attractive ( Customer Facing ).

Ty W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
4.0

the truck's front wheels were out of alinement, so as you were continually rocking the steering wheel back and forth. other than that the truck was clean.

SELMER I. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARISELLA R. 
Clasificación:
3.0

Confirm cleanliness of the rental.

Francisco T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelly S. 
Clasificación:
5.0

Nothing to improve. Excellent customer service and hitch installation!

Kim D. 
Clasificación:
5.0

Jerome is ALWAYS smiling and kind. Even with snarky people. A year or so ago, I was going through a very tough time. I disagreed with something that was completely out of anyone's control. I behaved snappy and very rude. Jerome never changed his demeanor and NEVER reflected it back at me. Perfect customer service skills. He is thoughtful and always consistent. He attempted to look at things from my point of view and handled things perfectly. I came back and apologized to him. He was very receptive and kind to me. I will always want to do business at this location for my storage and hauling rental vehicles because of Jerome. He is the best!

Faith P. 
Clasificación:
5.0

Nothing - Thanks to the friendly staff.

Dean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE E. 
Clasificación:
5.0

Jerome continues to present Outstanding Customer Service !!! Both of the Pick-Up // Drop-Off Locations have very likely "spoiled" me as to what all U-Haul Locations / Businesses should be like. Both of these Facilities and Personnel represent the U-Haul Brand WELL.

TY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

Not having the truck parked so close to the neighboring vehicle would have made the pre-inspection easier.

JACK B. 
Clasificación:
5.0

Great customer service - very helpful!

CRYSTAL B. 
Clasificación:
5.0

Very Professional & Impressive Facility... that showcased the U-Haul Brand. Very Customer centric ergonomics that connect to the Customer... ( Examples were Showcased by Storage Units to see & compare sizes, lots of Pics of Truck Sizes, etc. ). The facility just seemed to connect to the Customer... to encourage the Customer to connect to U-Haul. That... is the "Game".

TY W. 
Clasificación:
5.0

Nothing. The employee that helped me during pickup and drop off was very friendly and professional. The best experience I ever had at a U-haul location.

Scott H. 
Clasificación:
5.0

Great Job

James M. 
Clasificación:
3.0

Received containers a day late and delivery and pick up at end location was late because of being under staffed and waiting for moving truck to use to move Uboxes. Communication on delivery and pick up was bad

Kristy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa A. 
Clasificación:
3.0

Sign posted showing entrance to sales office. More workers. Very long wait time for a reserved trailer.

LINDA M. 
Clasificación:
5.0

Was impressed with the service I received picking up the truck and the vehicle was clean, in good shape and ran well!

Doug L. 
Clasificación:
5.0

The gentleman who helped us was a real pro! He knew his trucks and his UHaul business very well. Friendly, helpful and extremely efficient!

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEILA P. 
Clasificación:
3.0

I had never driven a truck before. I wish someone would have given me an overview of the controls.

THOMAS M. 
Clasificación:
3.0

El cliente no dejó un comentario.

A. L. R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

Quick and easy check in process. Very professional again.

jarrod R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin H. 
Clasificación:
5.0

All three employees I dealt with were friendly and helpful. Made my day easier, thanks.

JAMES F. 
Clasificación:
5.0

Jerome was very kind , helpful and explained everything to us I would recommend him to everyone.

Lisa k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey T.  |  Online Move In 
Clasificación:
4.0

Jerome was very courteous and efficient.

Albert L.  |  First Impressions 
Clasificación:
5.0

The storage unit was very clean and very accessible. We appreciated the moving carts that were there for us to use and the large capacity of the elevators.

randy l.  |  First Impressions 
Clasificación:
5.0

I have been immensely satisfied with both the quality of the storage facility and the staff. With the need to keep my units for a time even after a move to a different state, I felt comfortable knowing that U-Haul can track any entrance to my unit. Jerome, the manager at my location, has been exceedingly knowledgeable, professional, and goes above and beyond in service to all of his customers. Kudos to Jerome and U-Haul!

SUE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta S.  |  First Impressions 
Clasificación:
5.0

Very helpful staff. The process went very smoothly. I am very impressed about how clean the building and units are. Very, very nice!!! Thanks!!

Richard W.  |  First Impressions 
Clasificación:
5.0

thank you

Jenny N.  |  First Impressions 
Clasificación:
5.0

The staff was very responsive to a recent computer glitch which showed that my unit was vacated when in actuality it was still occupied

dea k.  |  First Impressions 
Clasificación:
5.0

Those who attended to us were efficient, cheerful, funny, and helpful. What a great combination!. We also rented a storage space and they made sure we understood the alarm system..

Stephen G. | Reservación
No se han enviado comentarios para esta ubicación.

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