Customer Reviews for U-Haul Moving & Storage of Mankato

5,050 reviews

1721 Madison Ave   Mankato, MN 56001
(Across from Slim Chic next to Slumberland - Half way between Victory and 22, Half mile west of Highway 22 or Walmart on Madison, south side of street.)

(507) 345-1044

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(507) 345-1044

1721 Madison Ave
Mankato, MN 56001
(Across from Slim Chic next to Slumberland - Half way between Victory and 22, Half mile west of Highway 22 or Walmart on Madison, south side of street.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Take the truck through the car wash

Cora Hamann 
Rating:
1.0

No one can find any record that I reserved a unit when I call in, and the unit is smaller than the one I paid for.

Cora Hamann  |  Overall Experience 
Rating:
5.0

Easy access and drop off!

Lucas Aguilar-Moran 
Rating:
5.0

Customer did not leave a comment.

Darren Falk 
Rating:
5.0

Customer did not leave a comment.

Scott Vaubel 
Rating:
5.0

Customer did not leave a comment.

CRAIG NAGEL 
Rating:
5.0

Customer did not leave a comment.

Kristine Webber 
Rating:
5.0

Customer did not leave a comment.

Catherine Walser 
Rating:
4.0

Customer did not leave a comment.

Tony Krogman 
Rating:
5.0

Very nice help with everything

DUANE BOCK  |  First Impressions 
Rating:
1.0

Hire more respectful and courteous staff

Bilal Jama 
Rating:
5.0

Customer did not leave a comment.

DUANE BOCK 
Rating:
4.0

Very nice staff and facilities, I will rent here again

robin osman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eugene Johnson Jr 
Rating:
3.0

The locking mechanism on the trailer wouldn't completely latch. When I returned home, the door was open. When I tried to pull it down it wouldn't budge. I had to return to the store and have them fix the door. Too much time wasted.

Tim Murphy 
Rating:
5.0

Customer did not leave a comment.

Kayla Jordan 
Rating:
5.0

My experience was fast, friendly and efficient customer service. Thank you.

Aaron Levin 
Rating:
3.0

Customer did not leave a comment.

Amanda Pipal 
Rating:
5.0

Customer did not leave a comment.

Troy Smith 
Rating:
5.0

Customer did not leave a comment.

Tim Smith 
Rating:
5.0

General Manager Jerome has always been extremely helpful everytime I've used uhaul services , whether renting a truck or a storage.

brittany hood  |  Overall Experience 
Rating:
4.0

I have gone to this location several times. The same two folks are always there, and they are very pleasant.

Thomas Murphy 
Rating:
5.0

Perfect performance. No muss, no fuss.

Jere Blanchfield 
Rating:
3.0

They were extremely slow and I was surprised at the final bill… we had the Uhaul 4 hrs and were charged for 24 hrs! Ridiculous! Please review this is policy and have blocks of time for people to choose from.

ANN LACOURSE 
Rating:
5.0

Jerome is awesome and has wonderful people skills. He made it all worthwhile. He was patient kind and understanding with us.

Rebecca Lueth  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

FRANCISCO MORENO  |  First Impressions 
Rating:
2.0

The office smells like body odor and cigarettes along with that combination that hasn’t showered or done laundry in days maybe weeks. The staff was rude when I asked simple questions as if I should already know the answers when clearly I don’t if I’m asking as I’m hoping they do sense they work there. Their sense of arrogance and pride was obnoxious as the place smells and my money was paying their salary but it’s like I was ruining their day for coming in and they had more important things to do than help me. The storage unit was mouse ridden and I had to throw away more than half of my stuff as it was infested and covered in mouse poop and pee. I would not recommend storage here and I would look elsewhere. They raised their prices every year, I started at $105 and when I left it was $140 a month, you’d think the longer you stay rates would stay the same or you would get a discount. Poor service, poor management and poor facilities. About time for the upper management to get involved and do something about the staff and smell.

tony walters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL FRIES 
Rating:
3.0

I was taken back that the employee at the counter had to use his personal cell phone to take pictures of the front and back of my drivers license. This should never happen as the employee could steal my identity or sell this information. There should be another way to integrate the software to allow it to work. This made me very upset and I did comment to the worker about this and he said that the computer could not take pictures. At the very minimum, there should be a work phone or camera to take the pictures…

Nathan Voss 
Rating:
1.0

Had to wait for a trailer to show up. Straps where in bad shape.

Jonathan Singleton 
Rating:
5.0

Customer did not leave a comment.

Brian Onyari 
Rating:
5.0

Great Staff. The people there are awesome!

NARONG SAY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RUSSELL SCHMITT 
Rating:
2.0

Before Covid what you rented would be driven up to door and warmed up. Now I have to go search for my rental by myself and wait twenty minutes for it to thaw out

Christopher Factor 
Rating:
4.0

nothing

Erwin Bluhm 
Rating:
5.0

Customer did not leave a comment.

David Osborne 
Rating:
5.0

Excellent customer service and very efficient return.

Mike Ziniel 
Rating:
1.0

Get different people to work there and have everything clearly outline, none of that read the find print crap. The workers don't care at all.

Samantha Stewart 
Rating:
4.0

Customer did not leave a comment.

John Vaske 
Rating:
5.0

Had quite a runaround with the multiple changes for pickup location (swtiched from Mankato to Owatonna and then back to North Mankato, but then again from North Mankato to LeCenter, but the eventual solution (back to original Mankato location) was acceptable.

Maynard Manthe 
Rating:
2.0

Customer did not leave a comment.

CLAUDIA BANNERMAN 
Rating:
5.0

They helped me change out some fuses so the trailer lights worked. They also were out of a piece of equipment I had reserved for my move, and they figured out a way to help me. Very good customer service!

Bryan Boone 
Rating:
5.0

Customer did not leave a comment.

Kimberly Haugen 
Rating:
5.0

Customer did not leave a comment.

PAUL SMITH 
Rating:
4.0

Needed to have 24 hour access.

BRIAN DOLL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn Wagner 
Rating:
4.0

Customer did not leave a comment.

mike cofield 
Rating:
2.0

The guys at the desk were not very professional

Les Windschitl 
Rating:
5.0

Customer did not leave a comment.

Jack Leiferman 
Rating:
5.0

Customer did not leave a comment.

RUTH NOVY  |  Overall Experience 
Rating:
5.0

Great experience! As per usual Jerome to save the day! I needed some assistance getting into my storage units and he assisted me with that. Trying to get the transaction finalized another staff member was struggling with getting it to move along the process and Jerome stepped in and made it a much smoother transaction. He is gem! Always kind and always a smile on his face. Great customer service and I wish my employees were as genuine and professional in their behavior as him.

Faith Pon 
Rating:
5.0

Customer did not leave a comment.

Sonia Wood 
Rating:
4.0

Customer did not leave a comment.

Mark Haefner 
Rating:
4.0

Customer did not leave a comment.

MARTIN PHILLIPS 
Rating:
5.0

Things seem like agreements are not obtainable from another moment.

DAVID Clark 
Rating:
5.0

Customer did not leave a comment.

Herman Clausen 
Rating:
5.0

Customer did not leave a comment.

Kevin Lange  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Lange 
Rating:
4.0

Everything should be working good and no extra lights needing work

Sandi Myers 
Rating:
5.0

N/A.

James Blahnik 
Rating:
3.0

Rented trailer because it was raining. Rented to move a sectional sofa we bought. The back door leaked water in and sprayed dirty water on our furniture. Not ok

Nathan Jackowell 
Rating:
5.0

Customer did not leave a comment.

joe igo 
Rating:
5.0

Customer did not leave a comment.

Hyoungtaek Oh 
Rating:
4.0

Customer did not leave a comment.

Curt Christenson 
Rating:
4.0

Customer did not leave a comment.

Dawn Lutter 
Rating:
2.0

Maybe tell people ahead of time on your website That you put a 75 dollar hold on the customers account if they are paying with a prepaid debit card. Also I still have not received my refund for the other 18 dollars that I was supposed to get back when I returned the equipment that I rented

Karl Kauffmann 
Rating:
5.0

Customer did not leave a comment.

Japhter Lagat 
Rating:
5.0

We were supposed to receive a lock in our unit and did not.

Elizabeth LeBaron  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Richard Palmer 
Rating:
4.0

Customer did not leave a comment.

Mitchell Marben  |  Overall Experience 
Rating:
5.0

No comment.

Ekwegbalum Unachukwu 
Rating:
5.0

Customer did not leave a comment.

Richard Harrison 
Rating:
4.0

Customer did not leave a comment.

Doyle Quiggle 
Rating:
5.0

Customer did not leave a comment.

James Emerson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BENJAMIN SELINGER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Rode 
Rating:
5.0

Customer did not leave a comment.

Ashly Gemmill 
Rating:
5.0

Folks at counter very helpful and professional. Great help in getting electrical connected and running a safety check. 2nd time we have utilized this location and will continue to rely on them Ken Baragary

ken baragary 
Rating:
4.0

Customer did not leave a comment.

April Bade  |  Overall Experience 
Rating:
1.0

I rented a 26-footer and a 5x8 enclosed trailer. The hood of the truck flew up several times as I was driving home because nobody secured the latches. When I was picking up the truck and trailer, one of the guys working there said I was stupid for renting both the truck and trailer because the 26-footer would fit everything I would need (by the way, it didn’t). Then the other guy insulted my drivers license picture during the process, just to add to the overall experience. The one redeeming part is the lady there tried to be nice and smooth things over, she was friendly and helpful. Overall, will never come back to this location and will tell everyone I know to avoid it too.

Gary Clipp 
Rating:
5.0

Customer did not leave a comment.

Cheryl Harmon 
Rating:
4.0

Customer did not leave a comment.

Steve Walker 
Rating:
5.0

Customer did not leave a comment.

Anthony Harris 
Rating:
4.0

Customer did not leave a comment.

KATHLEEN MULLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Osborne 
Rating:
5.0

I have always had very good experiences renting U-Haul trailers to move my riding lawn mower and snow blower to my storage area depending on the season of the year.

Loren Ewert 
Rating:
4.0

Customer did not leave a comment.

ROGER YOST 
Rating:
5.0

I was getting discouraged by the line in the lobby waiting to be helped by one lone attendant, but a few minutes later Jerome came to help. Checking out and in was painless. The process was explained very well and he answered all my questions.

Clayton Main 
Rating:
5.0

I really don't know as everything was great and went smoothly I fit a 1930 Ford model A front cowl and doors front end inside the brand new 2023 Ford Van ...... Yeah a 1930 Ford inside a 2023 Ford It was a good afternoon to move this body piece and I was really surprised how well it fit and loaded and then un loaded inside the U Haul Van thank you And I will rent again from U-Haul when I need to from time to time thank you very much Jesse Gonzales

JESUS GONZALES 
Rating:
4.0

Don’t rush things, make sure things are done right the first time.

Kacy Owen 
Rating:
3.0

Customer did not leave a comment.

BRANDON RODEWALD 
Rating:
5.0

Customer did not leave a comment.

Rick Bartlett 
Rating:
5.0

Customer did not leave a comment.

Michael Mallow 
Rating:
4.0

Customer did not leave a comment.

Pedro Thomas 
Rating:
4.0

Customer did not leave a comment.

Rhonda Karels 
Rating:
5.0

Customer did not leave a comment.

Betty Knutson 
Rating:
5.0

All good! Some visits I wish there was one more person available to help, but it’s never a big issue. You guys have been great every time we’ve came in!

Kacy Owen 
Rating:
2.0

Try not to open the store until it is up and running.

Steve Zobenica 
Rating:
5.0

They did a great job

Cary Hayenga 
Rating:
5.0

Customer did not leave a comment.

Tim Notdling 
Rating:
4.0

Customer did not leave a comment.

Randy Thompson 
Rating:
4.0

Hidden costs should be told to customers.

Sharon Born 
Rating:
5.0

People treating people like people. Very nice staff, they are awesome and believe me I've encountered some mean people here, and these guys in this business make it a better place here. This is called " Hope ". Thanks.

Edward Lopez 
Rating:
3.0

Customer did not leave a comment.

Ashley Walters 
Rating:
4.0

Customer did not leave a comment.

Marie Engel 
Rating:
5.0

Excellent customer service, they really seemed to care things would go well

Donald Mead 
Rating:
1.0

Customer did not leave a comment.

Lori Johnson 
Rating:
5.0

Three trips to this location in the last three months. They are top notch. Employees are friendly, organized and professional.

Michael Ziniel 
Rating:
5.0

This location was busy. The manager Jerome was friendly and thorough. He did a great job even though we had to wait a little.

Malinda Meyer 
Rating:
5.0

Customer did not leave a comment.

YUSUF MOHAMOUD  |  First Impressions 
Rating:
5.0

Awesome customer service

YUSUF MOHAMOUD 
Rating:
5.0

Jerome was very helpful over the past 4 years, he was always there for me if I needed help.

Aamco Transmissions quot  |  Overall Experience 
Rating:
5.0

Great customer service, James A++

Gary Plym 
Rating:
5.0

Nothing. Very accommodating. I rented a trailer that ended up being too small. I brought back to store and conveniently rented me a bigger one with no hassle.

Darrin Jass 
Rating:
5.0

Customer did not leave a comment.

David Osborne  |  Overall Experience 
Rating:
5.0

Sam did an excellent job. Jerome the Manager is extremely helpful and hard working. He deserves a raise!

Joanne Dalton 
Rating:
5.0

Thanks for a great rental experience., Well done.

robert klindworth 
Rating:
5.0

Jerome and his people did a really good job for us!

Gerald HIcks II 
Rating:
4.0

Faster check out procedure, otherwise good

James Spriggs 
Rating:
5.0

Customer did not leave a comment.

Brenda Carlson 
Rating:
4.0

Customer did not leave a comment.

ROBART KILGORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malcolm Russell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sarah Gullick  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

brittany hood  |  First Impressions 
Rating:
4.0

It was very convenient and accessible based on location.

EKWEGBALUM UNACHUKWU  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stacey Michels  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

osbelia Garcia  |  Overall Experience 
Rating:
5.0

It’s a pleasure working with Jerome. I’ve had a unit with my previous company . I came back to this location because I knew Jerome will take care of me and his customer alike. Glad to be back here .

NARONG SAY  |  First Impressions 
Rating:
1.0

Holy fix your auto spam “please leave a review” I must have received 40 messages over 3 days. If I wanted to leave a review I would.

Jay Larson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jessica Spidahl  |  Online Move In 
Rating:
5.0

Would have been better to have more larger units instead of so many small units. But that’s okay we just had to rent 2 units which was fine. Thanks!

Brenda Sommers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY WISE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Olivia Felton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Paulsen  |  Overall Experience 
Rating:
5.0

Excellent service from Jerome! Very much appreciated!

Holly Kuss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALAN DOERING  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

SETH ENSOR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Paulsen  |  First Impressions 
Rating:
2.0

Mouse poop was found all throughout my storage unit

Evan Buckley  |  Overall Experience 
Rating:
5.0

The staff was so helpful and nice in every way. Too bad they don’t prorate the partial months for storage units.

MARTHA LINDBERG  |  Overall Experience 
Rating:
1.0

The staff here are beyond rude and less than helpful. The information you receive depends on who you talk to and when. You can talk to the same person and within 2 hours they have changed their answer. They treat you like you are an idiot. Completely unprofessional. They care more about smoking and getting high than helping you. Not to mention the security here is a joke. Anyone can come and go from the “locked” buildings. The fact that I never felt safe being on site and the lack of professionalism from the staff is the reason I took my business elsewhere. Seen many other people doing the same too.

Kailyn Snodgrass  |  Overall Experience 
Rating:
3.0

The only reason I kept my stuff there was.the mgr... the billing sucks... but. Other than that no issues

trema perez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Holden  |  Online Move In 
Rating:
2.0

I canceled my reservation immediately after paying....still need my refund.....one of the worst customer service experiences from staff that was off-duty at this location...would never recommend....wasted 45 mins of my time

JOSHUA SORENSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosa Lopez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL SUNDELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Merissa Merritt  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Joshua Moberg  |  Overall Experience 
Rating:
5.0

Jerome goes above and beyond to keep his customers happy. I was there for 7.5 years & if I need storage again, I won’t hesitate to call Jerome. Give that man a raise!!

JASON HAROLDSON  |  Overall Experience 
Rating:
5.0

Since I moved out 20 days earlier I should have got some of my money back.

BERTRAM MCELROY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Cox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Vides  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Missy Daleone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marielle Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michelle briggs  |  First Impressions 
Rating:
5.0

Best customer service👍👍👍

Sayyid mohamed Nassir  |  First Impressions 
Rating:
5.0

The storage space was intended as temporary to hold a family member's things. Service was excellent. The unit is not needed any longer.

janet voyk  |  Overall Experience 
Rating:
5.0

The manager Jerome has always treated me with respect and helped me during times of struggle. If it wasn’t for Jerome I probably would have been homeless at one point. This u-haul location has gained me as a lifetime customer as long as Jerome is there.

james young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRYAN JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Marmolejo  |  First Impressions 
Rating:
3.0

The guy that helped me was a little over the top and made comments that were unnecessary

Jacquelyn Madison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jazmin reese  |  Overall Experience 
Rating:
5.0

I would rent from Jerome at the Mankato Madison Ave. location any time. I would recommend them to anyone. Stellar customer service!

Heather Gordon  |  Overall Experience 
Rating:
2.0

They assured my that my unit was paid and I didn’t have to worry about anything after renting the u it for one month. Then I was billed for 3 months after. But when I called they were very kind and removed the charges.

Anna Monson  |  Overall Experience 
Rating:
5.0

Manager is very organized and knowledgeable.

Lisa Kirby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mitchell Matson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN JACOBSON  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Alyssa Skaggs  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dena Beavers  |  First Impressions 
Rating:
5.0

Overall, we were very happy with the move-in experience. The staff were awesome, everything was clean and worked

Kacy Owen  |  First Impressions 
Rating:
2.0

Storage unit had a door put together with duct tape.

VICKY RYDBERG  |  First Impressions 
Rating:
1.0

Customer service was horrible. The employees were not helpful and wanted to blame each other for the lack of service. I will not be coming back.

Jarvis Owens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaVonne Ryks  |  Overall Experience 
Rating:
4.0

Everything was very clean and ready for my move in. Jerome was very helpful. The only negative things I would have to say was that there were a few “sketchy” people hanging around when we were moving in. We had to be very careful to watch our stuff. Luckily there were 4 of us there. Also, I wasn’t told how to hold the double doors open while moving in. I had to keep swiping my card until a stranger showed us how to flip a switch.

Holly Kuss  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

susan endersbe  |  Overall Experience 
Rating:
5.0

I was in a bind and the staff help me with my problem I have not felt so well taken care of I really that the manger in mankato mn Jerom the manger in mankato for making me feel cared for

Shirley Weimern  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MAXWELL PARKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gretchen Bygd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor Kassube  |  Overall Experience 
Rating:
4.0

The staff were bickering in front of customers. Jerome was kind and helpful.

kathie foreman  |  Overall Experience 
Rating:
2.0

The staff in the store was rude to me and wouldn't let me fully explain the issue I was having with the alarm before interrupting me and speaking over me. I completely understood his frustration because there were multiple people standing in line and only one person in the store, but it still wasn't a great experience. I ended up just thanking him and dropping the issue in the interest of cutting him a break. I hope uhaul can get more staff soon so the staff that is working isn't stretched so thin.

Alysha Kruger  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

THOMAS STEDMAN  |  Overall Experience 
Rating:
1.0

Wouldn’t let me complete online check in, had to go inside where there was no employee at the desk for about 15 minutes while a line queued behind me. When he finally got back he was very rude to the customers. Finally was able to figure out how to get in my storage building and the door wouldn’t automatically open we had to put the code in and pull it open each time ourselves.

JANESSA GREEN-PURLEE  |  Online Move In 
Rating:
5.0

The drive ways need to help, and maybe better seals around the outside unit doors so snow does not get in the unit.

Roberta Spore  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kloey Traxler  |  First Impressions 
Rating:
3.0

I had a 5x5 unit and I was paying almost 70 dollars a month due to increased living costs I just couldn't pay that much to store a few bins I'm on ssdi for my income and there's no low cost options for people like me I know it's hard for everyone but my experience with the unit was average as you offered the same service with same prices

jonathan delagardelle  |  Overall Experience 
Rating:
5.0

The staff was very friendly and patient with me as I had questions with moving in. Both staff members that I talked with were very welcoming, and made my first time using a storage unit easy and stress-free. I am very happy with my experience. Great customer service!

Catherine Mashuga  |  Online Move In 
Rating:
5.0

Thank you for making my very difficult move that much easier.

Aaron Levin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Heather Gordon  |  First Impressions 
Rating:
5.0

Place was always secure, and kept clean. The staff was friendly and helpful, in particular my thanks goes to the manager Jerome who has been incredibly helpful throughout the five year I have been at this facility.

christine mueller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mariem senega  |  Overall Experience 
Rating:
4.0

The staff was great especially Alex she was a super star💥💥💥

Trema Perez  |  Overall Experience 
Rating:
5.0

Your manager Jerome does an excellent job! He deserves high praise for a job well done. His staff has also been courteous. We have used their services many times. I highly recommend using U-Haul of Mankato for both transportation and storage. Susan M

susan Meinecke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Aarsvold  |  First Impressions 
Rating:
4.0

I was nit aware of where to go to enter my pin, so I wound up setting off the alarm at first.

Jeremy Jacob  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jesse Jarrott  |  Overall Experience 
Rating:
5.0

There were multiple sizes of units, which was great. The facility was warm, which was great for the winter months. The staff was extremely helpful every time I was into the office, which was 3 times. The only thing that needs improvement is the card swipe system that gives you entrance to the facility. It is confusing getting as well as securing it when you leave. You need a better, user-friendly card system. When I was there on a couple occasions I was not the only one having difficulties. Thank you being such a great business in the Mankato area that people can use. Beth Kozitza

BETH KOZITZA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTIN RIOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Rustman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ryan Howk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charmelle Dillard  |  Overall Experience 
Rating:
5.0

Jerome Fehn, the Mankato MN manager, went over and above board to provide excellent service. He should be commended as an example of hard work, effectiveness and enthusiasm for his job in a world where these qualities are less often seen.

SUE CHESLEY  |  Overall Experience 
Rating:
5.0

The general manager was so very accomodating! He is a Jem!

LUCY COLLIS  |  Overall Experience 
Rating:
4.0

Door hardware (door closer at top) on pull door for entry to building was noted broken several months ago and remains broken.

Ruth McNamara  |  Overall Experience 
Rating:
5.0

I was very happy with the storage unit and the building it is in. There were always carts available for use. The building was well lit, clean, and secure and the other renters I met were all nice and friendly. I would definitely recommend you to friends.

JAN HESS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Curtis  |  Overall Experience 
Rating:
5.0

The staff was very helpful and understanding. Jerome at uhaul was particularly helpful.

kathleen dianne  |  Overall Experience 
Rating:
5.0

I feel this is a real nice helpfull place

CYNTHIA SCHNOBRICH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Steinbach  |  First Impressions 
Rating:
5.0

55 years old used U-haul my hole always happy with them, thank you

DAVID SCARBROUGH  |  Overall Experience 
Rating:
5.0

Jerome is an amazing employee. You are lucky to have him. He is always professional, extremely efficient, dedicated and friendly. I highly recommend his location to all my friends and family.

DEBORAH WECKMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARY LAUBACH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY LAUBACH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Salvador Benitez  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Josh Wirig  |  Overall Experience 
Rating:
5.0

You all were so helpful and nice. Thank you

MICHELLE ERIN LAMBERT  |  Overall Experience 
Rating:
3.0

The only bad thing is that I moved out, your employee even helped me move but I got charged and a pre-lien was put on. James remembered who I was and removed it though.

Joye Raimey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

kyle vanname  |  Overall Experience 
Rating:
5.0

This is the third time I have used U-Haul storage and they are great to deal with!

Randell kintz  |  Overall Experience 
Rating:
5.0

Thank you. We had a great experience

OLUWASEUN ADEYEMI  |  First Impressions 
Rating:
4.0

They were very flexible and understanding, they always where willing to answer any questions and resolve any problems.

Luis Cisneros  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia Steckman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tyrone rucker  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mikayla Witter  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Haley Boekhoff  |  Overall Experience 
Rating:
1.0

Reserved unit months in advance. Yet was told not available when I came to get. Second time. Never again.

Brett Wahl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA KLESCHULT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edson Rosas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Haylee White  |  Overall Experience 
Rating:
5.0

What a great location! The drive up storage unit was clean and handy to load and unload. We will be back again in the future either for storage or to rent a truck!

Steve Zobenica  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Shepherd  |  Overall Experience 
Rating:
1.0

Jerome sucks! Didn’t give us proper information on how to utilize storage, as this is our first time renting a storage! We were running back and forth but ended up using the wrong swipe system and that’s why it wasn’t working. He just told us what building, swipe card and enter our storage but didn’t tell us which system, there is two on our building and how storage works except what we cannot put in it and disarm before opening. Also, made reservations and he made it difficult to process, explaining how much more “difficult” it is to get it on the spot when I reserved it ahead of time! He also took a LONG smoke break before greeting us.

Bla Yang  |  First Impressions 
Rating:
5.0

Jerome was very kind , helpful and explained everything to us I would recommend him to everyone.

Lisa knutson  |  First Impressions 
Rating:
5.0

Totally perfect check in. She told me how to disarm and arm the alarm for my unit. Storage unit was clean. Just a great experience overall!

Steve Zobenica  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SKYLAR KAZMIERSKI  |  First Impressions 
Rating:
5.0

About the only thing I would change would be, in the climate control units, have the bathroom entrance on the INSIDE of the building. In the winter it gets kind of cold!! Oh and the sliding door needs to be fixed! Random people could be walking in off the street..

JUSTIN CAFOUREK  |  Overall Experience 
Rating:
1.0

Website never worked and no one tried to ever help me fix the issue. Once I canceled my lease for a storage unit, I was harassed with messages asking to review Uhaul. I received 13 messages in different forms being asked to review.

ABBIGAIL olsson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM STIEFEL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randell kintz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Osborne  |  Overall Experience 
Rating:
1.0

No one was working at the u-haul facility at my appointment time. I showed up at 10am to not have a single worker show up till 11:40am.

Carter Benike  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARTHUR LUNA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sergey Dolgov  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

antonio williams  |  Overall Experience 
Rating:
5.0

The facility was always well lit, spotlessly clean, secure, and the staff were wonderfully helpful answering questions, cutting locks when I misplaced keys, and finding the best options for moving out and in. Thank you much!!

Amanda Ocker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PEGGY KROON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Yates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Litts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Yates  |  First Impressions 
Rating:
5.0

We were fortunate to have your storage facility in Mankato close enough to Blue Earth where our mom lived, and that the storage units were practically new and were in wonderful, clean condition. After our mom passed away in late 2019, we were able to safely and securely store many of her smaller belongings until we were ready to distribute them to family members just recently. Should anyone in our family need storage again some day, we won't hesitate to rent there again.

Steven Ascheman  |  Overall Experience 
Rating:
5.0

The people there were great

FRANCES BERENTSON  |  First Impressions 
Rating:
2.0

Only upon arrival, we were informed our reserved rental unit was not available and we would have to choose other units. I don’t know why we were not informed of this prior. We had to settle for another offering but this only offered heat instead of the desired climate control. This was fine for now but the heat was clearly not working in the rental building. We were also not allowed a price break to compensate for the inconvenience, or much flexibility. I did acknowledge the heat issue with the staff, who indicated they would contact the manager. Have not been back yet to check on this, but will soon. Staff was friendly but not too helpful in this experience for us. Overall, disappointing

Nicholas Rudolph  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stacey Tabor  |  Online Move In 
Rating:
5.0

Excellent storage and great service. Great people.

Matthew Burtzel  |  Overall Experience 
Rating:
4.0

Jerome was very courteous and efficient.

Albert LaMotte  |  First Impressions 
Rating:
5.0

The storage unit was very clean and very accessible. We appreciated the moving carts that were there for us to use and the large capacity of the elevators.

randy lendt  |  First Impressions 
Rating:
5.0

U-Haul phone app was really helpful to make the checkout process very easy and quick. Storage facility was very nice and clean and easily accessible. All staff were very helpful for my original rental and the change I made when my needs changed as well as my final checkout.

albert la Fleur  |  Overall Experience 
Rating:
5.0

I have been immensely satisfied with both the quality of the storage facility and the staff. With the need to keep my units for a time even after a move to a different state, I felt comfortable knowing that U-Haul can track any entrance to my unit. Jerome, the manager at my location, has been exceedingly knowledgeable, professional, and goes above and beyond in service to all of his customers. Kudos to Jerome and U-Haul!

SUE CHESLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erin Witt  |  Overall Experience 
Rating:
5.0

Thanks for the years of great service....i definitely will always recommend your business to my friends and relatives. Thank you!

HUbert Ericksen  |  Overall Experience 
Rating:
5.0

This facility was just what we needed as we transitioned homes and needed some extra storage for a time. Very pleased with the facility, staff and services and we would use again.

Shirley murray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johnathan Schulte  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Jorgensen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roberta Spore  |  First Impressions 
Rating:
5.0

Clean, safe, secure. Friendly helpful staff.

JOHN SEYMOUR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Karl  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Lager  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Payton Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Young  |  Overall Experience 
Rating:
5.0

Everything was great. Would definitely recommend to others.

Sam Bass  |  Overall Experience 
Rating:
5.0

Very amiable and helpful agent.

Anthony Adah  |  Online Move In 
Rating:
4.0

Jerome and the new trainee were very friendly and helpful

Jacob Renaud  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Litts  |  Overall Experience 
Rating:
1.0

I reserved a unit online 2 weeks ago. When I went to pick it up, I was given a unit much smaller than my original reservation. I was told they were over reserved and that there was nothing else that could be done. I immediately checked out of my unit and demanded a refund. The manager was not the nicest and kept blaming the error on the internet system. This was a huge inconvenience as I needed to begin moving into my unit on the day I picked it up. I will not use uhaul ever again for this reason. Very disappointed!

Reagan Fenstermaker  |  Overall Experience 
Rating:
5.0

Indoor storage was great. You have a card to get in, there are sliding doors and carts for convenience. Very clean and the temperature is controlled which I liked.

MICHAEL MULLIGAN  |  Overall Experience 
Rating:
5.0

Climate controlled storage is great. Easily accessible, handy carts and elevator. Still renting, but dropped down to one unit now with reduced storage needs for now.

albert la Fleur  |  Overall Experience 
Rating:
1.0

Worker need to improve on how they explain problem solutions. Always blaming upper management for not doing anything when they send work repair requests in . language of workers need to improve! Workers need to realize .. people want service and product quality.. NOT MONEY OFF !!!

cindy schnobrich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NERISSA wilker  |  Overall Experience 
Rating:
4.0

Jerome was very nice to work with when I moved out of my 2 units. He did everything he could to be helpful.

Janice Krumwiede  |  Overall Experience 
Rating:
4.0

All good

bart tadych  |  Overall Experience 
Rating:
5.0

Been long term customer and always friendly and very helpful

Paul Olson  |  Overall Experience 
Rating:
4.0

Might be helpful to hire another person. I always have to wait and the staff seems to be in a hurry.

SHELLI FOSTER  |  Overall Experience 
Rating:
5.0

Excellent customer service

Don Rogers  |  Overall Experience 
Rating:
5.0

I never had any issues

Alysia Teele  |  Overall Experience 
Rating:
5.0

I found everyone working there to be friendly and very helpful. Whatever small issues I had were quickly resolved. I am very satisfied.

James Bisel  |  Online Move In 
Rating:
5.0

They are very helpful and friendly.

Don Rogers  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bailee firchau  |  Overall Experience 
Rating:
5.0

Friendly staff appreciate all there help

ROBERT BAKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Constance Davis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carrie Bill  |  Online Move In 
Rating:
5.0

Customer service was very friendly and helpful explaining policies and procedures for renting a storage unit.

brad blume  |  First Impressions 
Rating:
4.0

Great customer services

Sarah Alsulaiman  |  First Impressions 
Rating:
5.0

Very helpful staff. The process went very smoothly. I am very impressed about how clean the building and units are. Very, very nice!!! Thanks!!

Richard Wheeler  |  First Impressions 
Rating:
5.0

thank you

Jenny Nelson  |  First Impressions 
Rating:
5.0

Nice Facility

Randy Axzen  |  Overall Experience 
Rating:
4.0

We had good service because your employee was very helpful, but he was trying to help multiple customers at the same time, he did a great job!! You need to have more than one employee on a sat morning

MATTHEW MCDONALD  |  First Impressions 
Rating:
5.0

Quick, easy process getting a storage unit. Reserved unit online, then stopped a couple days later at the office to pay 1st month's rent & get the access card to the building. Wonderful experience!

Steven Ascheman  |  First Impressions 
Rating:
4.0

Nice clean facility with a staff who went above and beyond to accommodate my needs.

ANDREW LANG  |  Overall Experience 
Rating:
5.0

Great staff all the way around but your maintenance gal was exceptionally friendly and conscientious!!!

Deb Lundberg  |  Overall Experience 
Rating:
4.0

concrete pads by outdoor storage units need to be addressed. this is a long-standing issue for this facility. otherwise a 5 star location

Paul Bertino  |  Overall Experience 
Rating:
4.0

Had to wait for an employee to show up when I checked out of my unit, and when my family rented a trailer, we had to wait and it had a nonworking taillight. alsonorefundsforonlyusing4awk

diane axel  |  Overall Experience 
Rating:
5.0

The gentleman helping us Sunday was working alone and had a morning full of things going differently than planned and he was kind, patient and friendly. I would hire a staff person like him. Renita

Renita Tyrance  |  Overall Experience 
Rating:
3.0

Young man registering me had trouble getting the correct name to show on receipt and order.

David Osborne  |  First Impressions 
Rating:
5.0

This was an excellent way to store college items over the summer. It made moving back into the dorms so much easier than if we had to transport it from home.

Kristin Thomas  |  Overall Experience 
Rating:
4.0

Need more staff so that the person in the store dies not need to leave. Waited along time while no one was even around in the store/office.

Amy Steckelberg  |  Overall Experience 
Rating:
5.0

Friendly,

Michelle Olson  |  Overall Experience 
Rating:
4.0

Very, helpful and friendly staff.

Billy Eul  |  Overall Experience 
Rating:
5.0

Jerome went above and beyond!! Very professional and even though very busy took the time to make sure all my needs were met

Cynthia Ogren  |  Overall Experience 
Rating:
3.0

The waiting time at the front desk is horrible... you can be easily waiting for an hour in the line. Uhaul needs to hire more people to make it easier

GOHI DABE  |  Overall Experience 
Rating:
3.0

No comments

Hassan Hassan  |  Overall Experience 
Rating:
3.0

I was not informed of no refunds. I had my storage unit for 12 hours&never once stepped foot in it&was told I could not have a refund and then listened as they sold it to the person that was behind me

Alyssa Carver  |  Overall Experience 
Rating:
5.0

The facilities were really nice. The staff was very courteous, patient and very professional. Took the time to show me the storage unit and how it works etc. One of my best u haul experiences ever

Gary Heusbourg  |  First Impressions 
Rating:
5.0

Lots of room to maneuver vehicles between buildings. Well lit facility.

kelly dannen  |  Overall Experience 
Rating:
5.0

Friendly staff, accommodate our storage needs

Michelle Olson  |  First Impressions 
Rating:
5.0

First off, I misspelled Jerome's name on my first review - I'm so sorry!! Secondly, this is a GREAT crew! The level of service and professionalism tops the charts! We will always recommend!!

Mallory Myers  |  First Impressions 
Rating:
5.0

Polite and very professional staff! Clean storage area and excellent service.

Alicia Alsarmi  |  Overall Experience 
Rating:
5.0

Quality service. Easy to work with. Hard working crew to get all the customers serviced that were in line as quick as possible.

Troy Parsons  |  First Impressions 
Rating:
3.0

Price was a bit to much for a storage unit. If corporate lowers prices, I’d be more than happy to come back.

JEREMY NORMAN BRUGMAN  |  Overall Experience 
Rating:
5.0

I worked with Barb and Jerome. They are excellent. If I could find a facility where I live in McLean, VA like the Mankato facility, I would be ecstatic.

Terry Halter  |  Overall Experience 
Rating:
5.0

it was awesome doing business with uhaul.

Jenny Nelson  |  Overall Experience 
Rating:
5.0

Thank you

RUTH NOVY  |  Overall Experience 
Rating:
5.0

Very friendly and helpful!

carla Way  |  First Impressions 
Rating:
2.0

Did not register my rental as promised....clueless help when I came in to get my unit and pay ....terrible service

susan quinlan  |  First Impressions 
Rating:
5.0

I am very happy with the excellent customer service provided by Barb and Jerome. Outstanding team! The facility is the best storage facility I have seen. Getting stuff in and out is easy.

Terry Halter  |  Overall Experience 
Rating:
5.0

The staff was very responsive to a recent computer glitch which showed that my unit was vacated when in actuality it was still occupied

dea konkol  |  First Impressions 
Rating:
4.0

Nice place with easy access

George Jordan  |  Overall Experience 
Rating:
5.0

The staff was friendly and very helpful for my strorage needs. I really did like having my items at his storage facility, had to move into my new place in a different city, so I had to move out.

leon lomax  |  Overall Experience 
Rating:
5.0

Just couldn’t afford it at the moment and moving cities. Loved the customer service!

Alex Nelson  |  Overall Experience 
Rating:
5.0

My overall experience was wonderful!

JOHN MAXWELL  |  Overall Experience 
Rating:
4.0

Staff is knowledgeable and always willing to help, Thank you!

Darrell Danielson  |  Overall Experience 
Rating:
5.0

Clean, friendly, knowledgeable, secure.

Karen Weisz  |  First Impressions 
Rating:
5.0

Well ran , helpful.

Constance Davis  |  First Impressions 
Rating:
4.0

At times the card reader did not work this winter and that was a pain.

bob brown  |  Overall Experience 
Rating:
5.0

Excellent experience. Helpful, qualified, and friendly.

Michale Lord  |  First Impressions 
Rating:
5.0

Very helpful and friendly

Allison Hillesheim  |  First Impressions 
Rating:
5.0

Super helpful and easy to get signed up. Jerome was awesome!!!

mary zuehlke  |  First Impressions 
Rating:
5.0

amazing facility! Clean, well lit, and an awesome staff. Keep up the good work.

Tina Yost  |  Overall Experience 
Rating:
5.0

The blonde woman who helped me at the desk was so nice and helpful

Chloe Nicol  |  Overall Experience 
Rating:
3.0

My items did not get a gentle ride transport. My items arrived in the Ubox I noticed they were tossed around. My tool box was dented, the wheels were bent & the tools inside it were tossed around.

zach hoffman  |  Overall Experience 
Rating:
5.0

Jerome does a good job at Mankato UHaul!

Eric Opsal  |  Reservation 
Rating:
5.0

Great customer service!!!

hannah sohre  |  Overall Experience 
Rating:
5.0

If we need short term (or long term) storage, you will be my first choice. I had a great experience!

sam mikkalson  |  Overall Experience 
Rating:
5.0

Staff was very helpful and friendly.

Sara Buechmann  |  Overall Experience 
Rating:
5.0

Climate controlled storage was great and the staff was always helpful.

Benjamin Kohls  |  Overall Experience 
Rating:
5.0

Everyone at Madison Avenue UHaul is wonderful to work with. Jerome is great as well as all staff I have interacted with. Very well run facility.

jon monacelli  |  Overall Experience 
Rating:
5.0

Great place!

Judy Timmerman  |  Overall Experience 
Rating:
5.0

Staff was helpful and professional from start to finish!

Karen Johnson  |  Overall Experience 
Rating:
5.0

Great service.

indrajee wewaliyadda  |  Overall Experience 
Rating:
5.0

Very friendly

jeff fideler  |  Overall Experience 
Rating:
5.0

Great service and friendly staff

Jennifer Cary  |  Overall Experience 
Rating:
4.0

Restricted hours were irritating. All your people were great!

Deb Lundberg  |  Overall Experience 
Rating:
5.0

We had this storage unit for over 2 years. We were glad we had an inside unit so we didn't have to deal with inclement weather. Both Jerome and also Eric were always friendly and knowledgeable.

KAREN MADSEN  |  Overall Experience 
Rating:
4.0

Fine except customer service people were too few.

michael jensen  |  Reservation 
Rating:
4.0

Well done, thank you for this opportunity to be efficient, safe, and cost effective.

Cecilia Warner  |  Overall Experience 
Rating:
5.0

Those who attended to us were efficient, cheerful, funny, and helpful. What a great combination!. We also rented a storage space and they made sure we understood the alarm system..

Stephen Goodell  |  Reservation 
Rating:
5.0

Fast and friendly service.

Russell Henrichs  |  Reservation 
Rating:
5.0

Only issue was they read

Catherine Stensrude  |  Overall Experience 
Rating:
5.0

Thank you for all your good customer service.

Pennie toler  |  Overall Experience 
Rating:
5.0

We've rented to ubox by calling the general number. The main number Personnel or very helpful when I needed to change delivery dates and times for both. You need to update questions with an NA

Jack RYAN  |  Overall Experience 
Rating:
1.0

Worst experience with site mgmt ever Put his employees in a terrible position The solution to overbooking my reserved unit was made by me Jerome new ahead that my unit was unavailable. Terrible!

corey olson  |  Overall Experience 
Rating:
5.0

Very easy to work with. Pleasant people with the willingness to help.

Kevin Holm  |  Overall Experience 
Rating:
5.0

All was excellent

Audrey Rains  |  Overall Experience 
Rating:
5.0

Very clean and easy access to the unit even on the top floor!

Catherine Stensrude  |  Reservation 
Rating:
1.0

According to uhaul general manager, you're having computer issues that causes reservation to be made for inventory that is not available. This is the second time that we've had issues renting from you

Sonya Nelson  |  Reservation 
Rating:
5.0

Fantastic business

chad stahnke  |  Overall Experience 
Rating:
1.0

Terrible

Makayla Rappe  |  Overall Experience 
Rating:
5.0

Among the very best Storage Facilities I have encountered.

Carl Williamson  |  Overall Experience 
Rating:
4.0

When moving out, we had a large trailer and it was very difficult to maneuver it to get to our storage unit because of all the equipment and boxes they had parked randomly all over the place.

Trisha Ternes  |  Overall Experience 
Rating:
5.0

Personnel were beyond helpful - much more efficient than working online. Alert, friendly, and honest about options Clean, secure, convenient, well-worth the cost

Susan Moore  |  Overall Experience 
Rating:
5.0

Worked well for our needs, nice climate controlled storage.

Michael Cleary  |  Overall Experience 
Rating:
1.0

You are far too aggressive in handling even a few days late. The way you bill is confusing. I am offended completely by you contacting my elderly mother after you lied as to why you needed her name.

Loralea Baldwin  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Trucks for Sale

    We have the largest selection in the industry!

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