Customer Reviews for U-Haul Moving & Storage of Lower Greenville

7,920 reviews

1616 Greenville Ave   Dallas, TX 75206
(On the corner of Greenville and Ross)

(214) 823-5830

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(214) 823-5830

1616 Greenville Ave
Dallas, TX 75206
(On the corner of Greenville and Ross)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

NANCY M. 
Rating:
5.0

Customer did not leave a comment.

RYAN M. 
Rating:
5.0

Customer did not leave a comment.

SPENCER HERBERT J. 
Rating:
5.0

The guys working that morning were great! Good crew of guys

LORA T. 
Rating:
3.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

Great staff there. Got me in & out in a short tome

KEVIN K. 
Rating:
5.0

Dealing with, Mr. Ryan A. Dressler, GM was easy and a pleasure. Mr. Dressler made me feel like part of the U-Haul family, ever so comfortable and he was especially accommodating to the difficulties I was having. Mr. Dressler walked me into resolving and he was especially easy to talk with. Mr. Dressler should hold seminars with other U-Haul managers on how to address customers... especially some other's I have had the displeasure to deal with...

Virginia P.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JUSTIN H. 
Rating:
5.0

Both Ryan (the manager) and Wade (his lead supervisor) were outstanding! They were extremely knowledgeable about their rental trucks and gave me some helpful advice in advance of my 1,000 mile drive from Dallas to Jacksonville. Their customer relations skills were top notch. Anyone who rents a vehicle from them will not be disappointed!!!

Thomas L. 
Rating:
5.0

Great service. Thank you.

TAI D. 
Rating:
5.0

Customer did not leave a comment.

Glenn M. 
Rating:
5.0

Make sure Ryan and his team stay put. I've lived all over the country. This is the best U-haul shop I've ever visited. Time and time again these guys offer extraordinary customer service. Thanks

MANCIL L. 
Rating:
5.0

Customer did not leave a comment.

HILRY J. 
Rating:
5.0

Nothing! The staff was very helpful and knowledgeable about the hardware. Inventory was great and the check in/out process was super easy.

KEITH P. 
Rating:
5.0

Customer did not leave a comment.

LYDIA R. 
Rating:
5.0

Very easy/smooth transaction...UHAUL never disappoints.

ALAN V. 
Rating:
5.0

Customer did not leave a comment.

Douglas H. 
Rating:
5.0

Customer did not leave a comment.

DEBRA F. 
Rating:
5.0

Customer did not leave a comment.

Caesar D. 
Rating:
5.0

Customer did not leave a comment.

JONTA M. 
Rating:
5.0

Customer did not leave a comment.

Ray R. 
Rating:
5.0

They were Nice, Great, Professional, explained every detail. Awesome Team!

kock L. 
Rating:
5.0

Customer did not leave a comment.

DONELL P. 
Rating:
4.0

Customer did not leave a comment.

JACK K. 
Rating:
5.0

Customer did not leave a comment.

Wiliam Y. 
Rating:
5.0

Great experience, easy in and out - no lines and friendly staff.

DAVID R. 
Rating:
5.0

Friendly staff, very helpful to get me sett in just few min.

GHOLAM A. 
Rating:
5.0

Customer did not leave a comment.

Ciro A. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE F. 
Rating:
5.0

Customer did not leave a comment.

Pnteli L. 
Rating:
5.0

Customer did not leave a comment.

Lucia A. 
Rating:
4.0

Customer did not leave a comment.

LISA C. 
Rating:
5.0

Got there to pick up truck during a busy time with only one person checking people out. But he worked quickly and efficiently to get everyone taken care of! It was a great experience and easy to drop off as well. Would highly recommend this location for your rentals needs!!

CHANTEL S. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

Best location, very friendly , fast check in and out !

SHELDON N. 
Rating:
5.0

Customer did not leave a comment.

BYRON L. 
Rating:
5.0

I don't appreciate uhaul only filling up tank at quarter. I have to waste my uhaul time to go get gas. You guys are just wasting peoples time so you can make more money. It's unethical and I will not use uhaul next time

CATHLEEN N. 
Rating:
5.0

Great customer service!

PARRISH P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Second time renting here, both have been excellent and easy. Very impressed with how effortless Uhaul makes the experience.

David H. 
Rating:
4.0

How do I get my refund?

Ghirmaie G. 
Rating:
4.0

The guy at the desk was personable and helpful. I was concerned about the location before going but it was actually very convenient

JOHN D. 
Rating:
5.0

Very nice and helpful.

DAVE D. 
Rating:
5.0

Customer did not leave a comment.

Laurie U. 
Rating:
4.0

I really needed the uhaul longer. I paid over 100 dollars for one round and had to make 6 rounds in my car. It was not really worth it. The staff was friendly, but I didn't get my money's worth.

Michael S. 
Rating:
5.0

Nothing. Everyone was extremely helpful. Excellent service.

Brad L. 
Rating:
5.0

Customer did not leave a comment.

Guadalupe C. 
Rating:
3.0

The guy/representative at the counter had a slight attitude. His attitude could have been better

JASON W. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR W. 
Rating:
5.0

Customer did not leave a comment.

EVAN B. 
Rating:
4.0

Customer did not leave a comment.

ESAU S. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY A. 
Rating:
5.0

Customer did not leave a comment.

LENEA L. 
Rating:
5.0

Customer did not leave a comment.

KAREN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Really felt like the guys were my big brothers and were extra careful in making sure I got checked in and out with no issue

Ebony S. 
Rating:
5.0

Simple and fast process to rent/return. The cleaning was fine, just smelled a little funky like a wet rag smell. Other than that, would rent again from the same location. Thank you!

LILY THI N. 
Rating:
5.0

I had a great experience very accommodating Thank you for your help . Raquel Lokey/ Juan Antonio De la Cruz

JUAN D. 
Rating:
5.0

For being my first time renting a Uhaul truck I couldn't be happier with the experience..Reps in store went beyond what i expected..My brother who helped me move was pleased in what he saw and will do business with Uhaul when he moves in 3 months...5 🌟...

JAIRO R. 
Rating:
5.0

N/A

Mike A. 
Rating:
5.0

Customer did not leave a comment.

jesse H. 
Rating:
5.0

Customer did not leave a comment.

BRANDON M. 
Rating:
5.0

Very nice and helpful people

oliver H. 
Rating:
3.0

Train the staff to have a sense or urgency. This location has a record for ALWAYS taking long to check you in and out (min 20 minutes). I try to avoid it by using the self check-in through the app but it never works correctly if it did it would be a great tool.

Miguel M. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Jermaine D. 
Rating:
5.0

Quick and efficient drop off

Timothy U. 
Rating:
3.0

Customer did not leave a comment.

ciara V. 
Rating:
5.0

Customer did not leave a comment.

RUSTY JOHN F. 
Rating:
4.0

I chose the 24/7 pickup and scheduled to pick up the truck at 8:30. The website showed this information correctly but wouldn't allow me to rent the truck until the office opened at 9am. I had scheduled a 80 mile trip but when I got in the truck it only had 1/4 tank of gas. It was rough start to day.

DANIEL W. 
Rating:
5.0

Customer did not leave a comment.

BRAD B. 
Rating:
5.0

Customer did not leave a comment.

DWAYNE V. 
Rating:
5.0

Great experience

KEVIN V. 
Rating:
5.0

I wouldn't change anything, my experience with the rental was great

MARTIN M. 
Rating:
5.0

Customer did not leave a comment.

Molly G. 
Rating:
5.0

Customer did not leave a comment.

Bryant D. 
Rating:
5.0

In general everything was simple and efficient. I have no complaints.

Laurie F. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Absolutely satisfied

daniel d.  |  Overall Experience 
Rating:
4.0

The truck had 122k miles and the transmission was slipping I do like the check in yourself service.

MICHAEL H. 
Rating:
5.0

Clean the windshield.

Timothy H. 
Rating:
4.0

Get more customer parking!

Ramon R. 
Rating:
5.0

All good very pleasant and friendly staff!

John N. 
Rating:
5.0

Customer did not leave a comment.

leonardo G. 
Rating:
5.0

I have rented a truck from several UHaul locations ; this location , without fail is always spot on with their friendly and thorough customer service .

Morris H. 
Rating:
5.0

Customer did not leave a comment.

SAMORA A. 
Rating:
4.0

Customer did not leave a comment.

randy B. 
Rating:
4.0

Customer did not leave a comment.

Yolanda N. 
Rating:
5.0

Customer did not leave a comment.

RONALD B. 
Rating:
1.0

Your after hours return service sucked it kept kicking me out i was there for almost an hour trying to return my uhaul rental

FERNANDO T. 
Rating:
5.0

While processing are rental, the customer service clerk was complaining of actively getting bitten by mosquitoes! Perhaps, spray for mosquitoes/ gnats.

ESTELA S. 
Rating:
1.0

Dirty van with oil change light illuminated when I picked it up. The man signing me in when I returned van was extremely rude. Looks like he hates his job

Carrie C T. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAUS S. 
Rating:
4.0

Great service

URSULA B. 
Rating:
5.0

The service was fast and efficient. The personnel were friendly and professional. I had to wait for a taxi after dropping off my rental and I was given a chair to sit on and offered a bottle of cold water. I have never been treated like this before in all the years I've dealt with U-Haul. Great job!

Cecile S. 
Rating:
5.0

Quick and easy from start to finish! Thanks again

Steven H. 
Rating:
5.0

When returning my phone would not show my location. All apps were enabled per your video. Is there something you can do to improve this process? I was in fear of being charged a $20 fee. I was not. I sent an email to the location explaining. All good. Thanks.

KEVIN V. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
4.0

Customer did not leave a comment.

CLARE L. 
Rating:
3.0

Customer did not leave a comment.

antoine S. 
Rating:
4.0

Customer did not leave a comment.

CANDICE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emma R.  |  Overall Experience 
Rating:
5.0

Everyone was extremely helpful!!

CHASIDY C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lexie W.  |  First Impressions 
No reviews have been submitted for this location.

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